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[Q] Background processes killed since Lollipop update?

Hi there,
since the update to Android 5.1 and EMUI 3.1 some services like Whatsapp wont work properly.That means for me:
- Push notifications from Whatsapp and Snapchat will only arrive, when I open the app -> sometimes, when I close the app from the task manager or leave it over the night
- Whatsapp forgets the names of my contacts and only shows the numbers (some background service not running?) -> fixable by "updating" the contacts through Whatsapp. Happens at least 5 times a day, even when I'm not closing Whatsapp through the taskmanager.
Every permission I could find is activated, I guess it's some kind of automatic battery saving, which I'm unable to find.
Thank you very much,
Julian

I used to have that problem as well after updating my Honor 6 to EMUI 3.1 based on Lollipop 5.1.
Updating WhatsApp to version 2.12.278 (link in the FAQ section in the official website) seems to improve. However I still have another problem which could not be resolved, I could not change the notification sounds.

gammaanimal said:
Hi there,
since the update to Android 5.1 and EMUI 3.1 some services like Whatsapp wont work properly.That means for me:
- Push notifications from Whatsapp and Snapchat will only arrive, when I open the app -> sometimes, when I close the app from the task manager or leave it over the night
- Whatsapp forgets the names of my contacts and only shows the numbers (some background service not running?) -> fixable by "updating" the contacts through Whatsapp. Happens at least 5 times a day, even when I'm not closing Whatsapp through the taskmanager.
Every permission I could find is activated, I guess it's some kind of automatic battery saving, which I'm unable to find.
Thank you very much,
Julian
Click to expand...
Click to collapse
you need to set your apps to be protected at Settings -> Protected apps to prevent them to be closed automatically by the system
hope it helps

bazsa999 said:
you need to set your apps to be protected at Settings -> Protected apps to prevent them to be closed automatically by the system
hope it helps
Click to expand...
Click to collapse
I have Honor 6 too, don't updated till now. And i have another phone with Android 5.1 with same problem. Is there any third party App like "protected Apps" from Huawei? I don't have any chance do get my backgroundservices running, that unbelievable :crying: who decided this? The Charwoman? I mean, android without backgroundservices = no mor messages in lock screen.
And when i leave app open, battery usage is 4x stronger then background service....

I have runkeeper protected and still after about 1h of usage it simply stops with no errors...
I'm on an early version of DEV (rom), I think I'm going the "stable" route next.

freakzoide said:
I have runkeeper protected and still after about 1h of usage it simply stops with no errors...
I'm on an early version of DEV (rom), I think I'm going the "stable" route next.
Click to expand...
Click to collapse
I have the exact same issue, came across this thread looking for answers. RunKeeper (and I assume any other app as well) is simply killed after about 1 hour. I usually use my phone during walks, to for example take pictures, answer chat messages and whatnot, so I thought the issue could be that I was out of memory and that is why it closed the app. To get to the botton of it, I tried the following steps:
- Reboot the device
- Clear everything from the multitask menu
- Make sure RunKeeper is set as a "protected app"
- Start RunKeeper, begin an activity
- Keep the app open, i e not going back to home screen or opening any other app
- Waking the screen every 5 minutes or so to make sure it doesn't go into some deep sleep mode
Result? After about 1 hour, when I pick up the phone and unlock it the RunKeeper process is simply gone, killed by the system. By the way, for me it's a Huawei Mate S device, but this seems to be an EMUI issue. I'm on EMUI 3.1 (B145 europe, official release). Just thought I'd chip in. This is annoying to the point of being a dealbreaker to ever getting another Huawei until I can confirm it's fixed.

I have this problem constantly. I installed an app called "pnf no root" but it also helps temporarely. I really like my honor 6 [ h60-L12] but this is a really annoying problem. I realize that huawei doing this save battery power, but this is ridiculous. What's the point of protecting the apps if it doesn't do anything in the first place ?

ibnturab said:
I have this problem constantly. I installed an app called "pnf no root" but it also helps temporarely. I really like my honor 6 [ h60-L12] but this is a really annoying problem. I realize that huawei doing this save battery power, but this is ridiculous. What's the point of protecting the apps if it doesn't do anything in the first place ?
Click to expand...
Click to collapse
Hi, I have the same problem with my Honor6 [h60-L04C900B521]. I talked with technical support and they told me to install an application locking the GPS signal . Check if it works with Endomondo + GPS Connected app but this can only fix the endomondo problem I hope.
Edit. 10.04
Unfortunately this application do nothing. Endomondo was kill after 1 hour running. Anyone have idea what to do with this?
Edit 11.05
Finally after update to marshmallow there is one option to keep endomondo while workout. Under battery in right-up corner there is settings icon and there is option "close excessively power intensive apps running in the background" this option actually works fine.
Android 6 B820

Recent apps view

Several of my apps does not show up when I hit the recent apps soft key. Of the apps I frequently use that does not show is Facebook, Messenger and Dolphin Browser..
Anybody else experienceing the same issue?

This is quite annoying... Am I the only one who have this issue?

I couldn't tell you (don't remember) what apps were guilty but I've noticed the same thing with several different apps.
Sent from my SM-G930V using Tapatalk

I did a check just now, and actually most of the apps I tried did not show up when touching the recent apps soft key. It's also not consistent which apps does not show ?
Sent from my SM-G930F using XDA-Developers mobile app

The recent apps is literally the apps that you accessed most recently (not most frequently). Depending on your Chrome setting (if you are using the Chrome browser) you may have your tabs out in the recent screen as well.
The list will always change, depending on what you looked at last and in what order

I just went to the three apps you mentioned in sequence, and they show up on my recent apps screen.

Rlin5741 said:
The recent apps is literally the apps that you accessed most recently (not most frequently). Depending on your Chrome setting (if you are using the Chrome browser) you may have your tabs out in the recent screen as well.
The list will always change, depending on what you looked at last and in what order
Click to expand...
Click to collapse
I know how the recent apps view is supposed to work, so that's not the problem.. As I mentioned in my last post theres some inconsistency in wich apps does not show, but some of them never seems to show. It also sometimes happen that I'm unable to remove all apps from the list. They show up the next time I hit the recent apps soft key.
I'm on build number:
MMB29K.G930FXXU1APB4

I see, that's odd. Not sure what to make of it. I am build APB5, maybe that matters. Verizon pushed out an update last week for March security and to fix wifi issues, if you are on Verizon give it a shot and see if it helps.

Rlin5741 said:
I see, that's odd. Not sure what to make of it. I am build APB5, maybe that matters. Verizon pushed out an update last week for March security and to fix wifi issues, if you are on Verizon give it a shot and see if it helps.
Click to expand...
Click to collapse
I'm from Norway and my phone is not tied to any operator. I am also on the latest update available in my region. I guess I could try to do a facory reset, and see if it helps. But I don't think I'll bother anytime soon..

Problem solved
It seems like i finally found a solution to my problem
After investing a whole day doing several factory resets and installing of apps and settings in different order each time I tracked the problem down to an app I use, called Sidebar Plus. I installed this app and its settings with the help og Helium and all of a sudden some of my apps refused to show in the recent apps view. I then uninstalled Sidebar Plus, did a reboot, and all of my apps now show up in the recent apps view as they should
I now have installed Side Apps Bar - Edge Sidebar instead, and everything seems fine :good:

How to keep Apps running in the Background?

Hi everyone, ever since the update, my apps stop running in the background when I close the app. Example: I don't get Whatsapp notifications anymore unless I open the app and keep it open. If I close all open apps, I will no longer receive any of the notifications for any of them.
I went into the battery settings disabled battery saver mode but that didn't do anything.
I would appreciate any help you could provide.

DominionChamber said:
Hi everyone, ever since the update, my apps stop running in the background when I close the app. Example: I don't get Whatsapp notifications anymore unless I open the app and keep it open. If I close all open apps, I will no longer receive any of the notifications for any of them.
I went into the battery settings disabled battery saver mode but that didn't do anything.
I would appreciate any help you could provide.
Click to expand...
Click to collapse
It's apparently one of the issues with the latest OTA update, where closing all running apps will terminate the background processes associated with the apps closed. Prior to the update and the Close All button being added to the recent apps list, I don't think it had this problem (I don't use Whatsapp, but my Skype and Discord notifications still come through even if I don't have them on my recent apps list).

This is a little frustrating. Noticed that I wasn't getting any notifications from tasker, pushover, textra, hangouts, inbox and etc.
Also noticed that pushover will not update unless it is off of wifi. All my other devices receive notifications on this wifi. IE nothing blocked.
I have had to open all the programs that I want to receive notifications from, open. Not the best work around.
J

I noticed that on occasion there will be small text under the new button that says "long press to set up apps that could run in the background" I do it but it doesn't seem to do anything, maybe free up some of the RAM but that's about it. I'm wondering if there is a bug and if it's supposed to show something.
Has anyone else tried the long press?
As of now all I do is keep a folder on the desktop labeled background apps. It helps big time when I accidentally tap the close all button. But my solution as of now is to keep things open that don't seem to work in the background. I've been experimenting with what works and it seems like in some recent app updates they begin to work without being open. I know for sure that facebook and now facebook messenger work without being open, as well as some google services. I have a memory clearer app that I use when I'm not using my phone so it clears whatever it can without killing the apps. But that's what I have as of now, trial and error to figure out what I need to leave open and what I can close. And I strongly recommend the folder, I have had many times where I accidentally close everything and forget what I had to leave open.
It's a bummer though, I just bought the phone and then this update came out. Kinda kills the excitement of getting a new awesome phone if I have to deal with this frustration :/ Other than that, it's definately a nice step up from a Samsung S4.

Jmoore4 said:
I noticed that on occasion there will be small text under the new button that says "long press to set up apps that could run in the background" I do it but it doesn't seem to do anything, maybe free up some of the RAM but that's about it. I'm wondering if there is a bug and if it's supposed to show something.
Has anyone else tried the long press?
As of now all I do is keep a folder on the desktop labeled background apps. It helps big time when I accidentally tap the close all button. But my solution as of now is to keep things open that don't seem to work in the background. I've been experimenting with what works and it seems like in some recent app updates they begin to work without being open. I know for sure that facebook and now facebook messenger work without being open, as well as some google services. I have a memory clearer app that I use when I'm not using my phone so it clears whatever it can without killing the apps. But that's what I have as of now, trial and error to figure out what I need to leave open and what I can close. And I strongly recommend the folder, I have had many times where I accidentally close everything and forget what I had to leave open.
It's a bummer though, I just bought the phone and then this update came out. Kinda kills the excitement of getting a new awesome phone if I have to deal with this frustration :/ Other than that, it's definately a nice step up from a Samsung S4.
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Click to collapse
does it misbehave after rebooting? or all the time?

sensorsweep said:
does it misbehave after rebooting? or all the time?
Click to expand...
Click to collapse
Misbehave as in not show anything after a long press?
Yes, nothing happens anytime I try it. After reboot, the first time I pull up the running apps is when I get the prompt. After the first long press after a reboot, the prompt is gone. If I have an app open and then I do the long press, I am taken back to the desktop, but no matter what I try, nothing seems to happen after the long press other than being taken back to the desktop if I had an app open.

I have the same issue, I thought it was a Internet connection issue (see my thread) but after digging deeper realised my background apps werent running after closing them and the long press option does nothing.

I have the same problem. Any solution?

MatisasB said:
I have the same problem. Any solution?
Click to expand...
Click to collapse
I've just installed the new update and it looks like the issues I had with background apps closing when clearing all apps has been fixed. I've got no apps running in the foreground yet can see Whatsapp, Fitbit, etc still running and I'm receiving notifications for them.

How to prevent from stopping background processes

Hello, (sorry for my english ) I have a Samsung Galaxy S8 plus SM-G9550 and I would like to know how I can prevent the system from stopping important processes running in the background, since the widgets can not be used without manually activating the app to which the widget belongs. Don´t Synchronize the weather widgets for example, also applications widgets to record or play audio, only work a few minutes after application was manually opened and then stop working, also close streaming applications running in the background as "radiocut" . I already tried everything, even removing the apps from the energy saving settings, I put those applications in the list of apps without supervision of the power monitor and still do not work, only work for a few minutes and then the system stops the process, Could you help me solve this problem?
Thank you very much

You can't really stop the S8 from killing processes. It has very bad memory management and constantly kills processes and running apps. It's very annoying.

jorgemackay said:
Hello, (sorry for my english ) I have a Samsung Galaxy S8 plus SM-G9550 and I would like to know how I can prevent the system from stopping important processes running in the background, since the widgets can not be used without manually activating the app to which the widget belongs. Don´t Synchronize the weather widgets for example, also applications widgets to record or play audio, only work a few minutes after application was manually opened and then stop working, also close streaming applications running in the background as "radiocut" . I already tried everything, even removing the apps from the energy saving settings, I put those applications in the list of apps without supervision of the power monitor and still do not work, only work for a few minutes and then the system stops the process, Could you help me solve this problem?
Thank you very much
Click to expand...
Click to collapse
I think you have to turn off the app from Battery Optimization. Try Settings; Apps; touch the three DOT menu on the right corner, select Special access; Optimize battery usage; on the top left select "All apps" by default it shows "Apps not optimized" and Turn off Battery Optimization from the app you want to keep running... Let see if it works...

dhorgas said:
You can't really stop the S8 from killing processes. It has very bad memory management and constantly kills processes and running apps. It's very annoying.
Click to expand...
Click to collapse
Like Emby, when you're in the middle of casting

disturbd1 said:
Like Emby, when you're in the middle of casting
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Click to collapse
I don't know is what that means.

In device manager under battery there is the ability to add apps to the whitelist so the device manager won't stop them.

ShrekOpher said:
In device manager under battery there is the ability to add apps to the whitelist so the device manager won't stop them.
Click to expand...
Click to collapse
This doesn't work. The issue is with memory management on the device. It's pretty well documented in a few places on XDA already and is by no means a new problem for Samsung. It has gotten a lot worse since Samsung started moving to Nougat though.

Can you give a reproducible scenario?

The original post already mentioned that he already removed the apps at battery optimization.
Sent from my SM-G955F using Tapatalk

lopri said:
Can you give a reproducible scenario?
Click to expand...
Click to collapse
Open 6-8 apps, in my case phone, messages, email, browser with 10 tabs, BBM, calendar, Nine Email, and Slack and watch the phone shut down apps on its own even if they are removed from all optimization features. It sometimes takes a few hours, other times it's quicker, but sooner or later the phone just shuts down apps on its own. Most of the time it kills the phone app and messages first. Then all the browser tabs go into refresh mode.

dolbylogic said:
I think you have to turn off the app from Battery Optimization. Try Settings; Apps; touch the three DOT menu on the right corner, select Special access; Optimize battery usage; on the top left select "All apps" by default it shows "Apps not optimized" and Turn off Battery Optimization from the app you want to keep running... Let see if it works...
Click to expand...
Click to collapse
Nobody else responded to this, but it seems to work for me.

I am a j7 pro user, android 7. I have tried all the oprions mentioned here but those are of no use. problem is getting worse day by day. desperately need a solution.

adattabd said:
I am a j7 pro user, android 7. I have tried all the oprions mentioned here but those are of no use. problem is getting worse day by day. desperately need a solution.
Click to expand...
Click to collapse
I suggest the J7 forum section then, this post hadn't been touched for a year.

iworkout said:
Nobody else responded to this, but it seems to work for me.
Click to expand...
Click to collapse
It worked for me too.
I had an Galaxy S6 and used to sync FolderSync with an FTP account.
After migrating to Galaxy S8+ FolderSync doesn't work anymore.
It does sync once while the app is opened and after that it stops syncing, no matter if it is closed not.
Removing Battery management for FolderSync app makes syncing to stay running in background even with all apps closed.
Thanks!

Notifications problem

I'm having some issues with notifications on this phone. It often just doesn't notify me at all!
Sometimes I go into whatsapp and there are new messages but no notification in the top bar at all. Additionally, I have 2 smart watches (a pebble one and a cheap chinese one) and these both work for showing notifications but only for about an hour after installing the app, after that, nothing until I reinstall the specific app. I have told the phone not to optimise battery for the smart watch apps but it made no difference. I've had this happen with text messages, whatsapp, gmail and ring. It seems that this phone just has a real issue with notifications! Has anyone else experianced this sort of thing?
I hope there is a fix because it's basically unusable if it doesn't even let me know when important stuff has happened (like someone at my front door for instance!!).

go to settings and type in search optiflex, you can set up to I think 10 apps that will always run in background, Im having there all IM apps and some I want to get notifications from (no need for gmail, that works always)

snakeman65 said:
I'm having some issues with notifications on this phone. It often just doesn't notify me at all!
Sometimes I go into whatsapp and there are new messages but no notification in the top bar at all. Additionally, I have 2 smart watches (a pebble one and a cheap chinese one) and these both work for showing notifications but only for about an hour after installing the app, after that, nothing until I reinstall the specific app. I have told the phone not to optimise battery for the smart watch apps but it made no difference. I've had this happen with text messages, whatsapp, gmail and ring. It seems that this phone just has a real issue with notifications! Has anyone else experianced this sort of thing?
I hope there is a fix because it's basically unusable if it doesn't even let me know when important stuff has happened (like someone at my front door for instance!!).
Click to expand...
Click to collapse
I've got this problem with lesser used apps like those with live match scores.

Interesting, I've had this issue with my Note 4, budget galaxy phone (can't recall exact model), ZTE zmax 2. and ZTE Blade Spark. I assume it's just a matter of dealing with ram management. I've had a hard time finding another person with this issue.

Did any one come up with a fix for this? I suspected it was related to aggressive battery optimization, but even when the app is not optimised I'm not getting notifications through.

No problems with notifications... Optiflex disabled, all apps that you want to get notifications from must be white listed from "autostart manager" (or something like that, mine is in Spanish)

Probably phone configuration error.
No problems with notifications at all.
I do not use PowerMaster, but I use OptiFlex.

timshields said:
Did any one come up with a fix for this? I suspected it was related to aggressive battery optimization, but even when the app is not optimised I'm not getting notifications through.
Click to expand...
Click to collapse
Yes, go to battery settings>powermaster>auto-start manager>allow all apps to start automatically (or select individual apps to whitelist). Also allow newly installed apps to start automatically as well.

Just Purchased ZenFone6
snakeman65 said:
I'm having some issues with notifications on this phone. It often just doesn't notify me at all!
Sometimes I go into whatsapp and there are new messages but no notification in the top bar at all. Additionally, I have 2 smart watches (a pebble one and a cheap chinese one) and these both work for showing notifications but only for about an hour after installing the app, after that, nothing until I reinstall the specific app. I have told the phone not to optimise battery for the smart watch apps but it made no difference. I've had this happen with text messages, whatsapp, gmail and ring. It seems that this phone just has a real issue with notifications! Has anyone else experianced this sort of thing?
I hope there is a fix because it's basically unusable if it doesn't even let me know when important stuff has happened (like someone at my front door for instance!!).
Click to expand...
Click to collapse
Hey, I have had the ZenFone 6 for about 3 weeks and I must say that I think I wasted my money. Im having the same issues with notifications but more so with RING and WHATSAPP. I have tried all solutions that everyone has come up with and it seems as it its not 100% working. If you dont mind me asking, could it be the network that we are using? I dont want to believe that is it, but I wish I knew the reason for this cause.