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Did anyone else switch to this (non-contract EM+)?
I switched and it took effect on yesterday's billing cycle. And now the data connection doesn't work. Opening the browser redirects everything to web2go.com. I've tried calling T-Mobile and they can't figure it out. And the last person I was talking to literally put me on hold and then LITERALLY left. And now since it's after hours, there's no more customer service. What a [email protected]#! *#$%*.
Has anyone else switched to the promo that they had a few days ago?
There's a guy on T-mobile's forums that has the same issue and no resolution. Maybe that's the reason they pulled it so quick.
Sucks that they pulled it. I ran to the store as soon as I could to take advantage of it, but T-mobile employees didn't even know it existed by the 16th. :-(
You know there is always simple mobile 60 bucks a month unlimited.
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masterjack98 said:
You know there is always simple mobile 60 bucks a month unlimited.
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Click to collapse
Never heard of it. What is Simple Mobile? Is that a regional carrier?
Not really sure i live in chicago and use it and get hspa+ on a mytouch 4g. Simple Mobile is a mvno of tmobile and accepts a wide variety of gsm devices. Check out thier site...
Sent from my HTC Glacier using XDA Premium App
Simple Mobile is Wal-mart. They use the T-mobile towers for their service.
kalel33 said:
Simple Mobile is Wal-mart. They use the T-mobile towers for their service.
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Click to collapse
Do they have access to ALL of T-Mobiles towers? Meaning Simple Mobile coverage is 100% = to T-Mobile's?
Or only in certain parts of the country?
Not too sure about the walmart connection saw a pic of the president of the company and he didnt look like a white amercan southener to me...check out the website it will answer all your questions
Sent from my HTC Glacier using XDA Premium App
masterjack98 said:
Not too sure about the walmart connection saw a pic of the president of the company and he didnt look like a white amercan southener to me...check out the website it will answer all your questions
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
You're right, I'm getting it mixed up with Wal-mart's plans.
masterjack98 said:
You know there is always simple mobile 60 bucks a month unlimited.
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
I use simple On my mytouch 4g and I love it!!! Would recommend to ANYONE who wants exactly the save service (simple = TMO!) without a contract!
4g is blazing fast!!!
Sent via IPad 2
Paul22000 said:
Never heard of it. What is Simple Mobile? Is that a regional carrier?
Click to expand...
Click to collapse
NATIONAL CARRIER... ITS TMOBILE !!
See http://www.mysimplemobile.com/Index.aspx
Do they charge tax or is it $60 total?
60 flat I've been on them for 4 months tho they do throttle after 2gbs
Sent from my HTC Glacier using XDA Premium App
Yeah they definitely throttle your account at 2gigs. I just wish these phone conpanies would be honest and just state what they offering at what price. Good thing about simple mobile is that ive got no contract with them so i can get rid of their lieing asses when i want.
Sent from my HTC Glacier using XDA Premium App
Paul22000 said:
Do they charge tax or is it $60 total?
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Click to collapse
Im a DM with T-Mobile in Minneapolis, so let me clear this up. Trust me, a lot of people are confused by this, including employees.
Simple Mobile (or Family Mobile) is a service sold by WalMart. They use Tmo towers and Tmo handsets. They have their own SIM that works in Tmo handsets without the need for unlocking.
They offer $60 unlimited everything with 2GB throttle cap. Data has access to HSPA+ and gets the same speedtest results.
It is considered a MVNO and is added in to Tmo's numbers when reporting total subscribers, but the phone number will NOT show up in any internal Tmo systems (CAM or bill pay.) Because of this, your bill can not be paid at a Tmo store.
In regards to plans, Tmo has their 79.99 TrulyUnlimited contract plan with 2GB throttle cap and had planned to release an EM+ nocontract version at the 59.99 rate. At the last minute, they pulled this plan and decided against it.
They made this decision on the 10th or 11th, so a lot of CS reps may have been confused. If you changed your EM+ plan to the 59.99 rate in anticipation of this, your data would have been disconnected on the 11th as this plan doesnt exist!
They did, however, decide to offer the 5GB throttle on the contract plan for an additional $10 making it total $89.99.
I know it sucks a little and I'm not defending the decision or anything. I will say this though - Tmo is becoming a little better at listening to customers needs and is more responsive than in the past. You can still get $79.99 with 5GB throttle on EM+ and maybe this too will change in the near future.
zmodp said:
Im a DM with T-Mobile in Minneapolis, so let me clear this up. Trust me, a lot of people are confused by this, including employees.
Simple Mobile (or Family Mobile) is a service sold by WalMart. They use Tmo towers and Tmo handsets. They have their own SIM that works in Tmo handsets without the need for unlocking.
They offer $60 unlimited everything with 2GB throttle cap. Data has access to HSPA+ and gets the same speedtest results.
It is considered a MVNA and is added in to Tmo's numbers when reporting total subscribers, but the phone number will NOT show up in any internal Tmo systems (CAM or bill pay.) Because of this, your bill can not be paid at a Tmo store.
In regards to plans, Tmo has their 79.99 TrulyUnlimited contract plan with 2GB throttle cap and had planned to release an EM+ nocontract version at the 59.99 rate. At the last minute, they pulled this plan and decided against it.
They made this decision on the 10th or 11th, so a lot of CS reps may have been confused. If you changed your EM+ plan to the 59.99 rate in anticipation of this, your data would have been disconnected on the 11th as this plan doesnt exist!
They did, however, decide to offer the 5GB throttle on the contract plan for an additional $10 making it total $89.99.
I know it sucks a little and I'm not defending the decision or anything. I will say this though - Tmo is becoming a little better at listening to customers needs and is more responsive than in the past. You can still get $79.99 with 5GB throttle on EM+ and maybe this too will change in the near future.
Click to expand...
Click to collapse
Yep, we took the phone to a T-Mobile store and after the rep getting tossed around for literally 2 hours on the phone with T-Mobile customer service, tech support, etc, the only solution was to switch back to the original plan.
The jerks on the phone were even unwilling to credit us ANYTHING for our wasted time and energy, extreme amounts of frustration, and the lost cost of the cheaper plan.
Jerks.
Again, anyone who has Simple Mobile, is there tax or is it a flat $60 monthly bill?
Not true I have the 59.99 plan got grandfathered in only issue is the 22% tax.. everythings still working... Florida
Sent from my HTC Glacier using XDA App
i have simple mobile
i have simple mobile its 60 flat no tax or anything. everywhere tmobile has signal and 4g so does simple mobile. only thing that sucks is after you use 2gb they slow down your connection to dial up speed
yes i did.. got grandfathered in since i knew about the plan...
Ok saw this in the sensation forum and tried it and got 5 gig for20 bucks vs 30. Rumor is no soft cap... Well I'll find out cause I'm gonna try and hit it..
http://forum.xda-developers.com/showthread.php?t=1192020
Ask for retentions, politely ask about the android preferred data plan. Then when the say yes, make sure its 5gb for 20 bucks... Then ask if they can apply it to your account..... They still say there is a cap, but others report no throttling. Either way its 10 bucks off...
What's this got to do with g2x you may ask? Well it just makes our g2x that much pimper...
They let me do it on both lines and one is new... Time to test throttling
I will give that a try when I get back home from work....
Thanks for the heads up
Im on this plan but never go over to test it out
Sent from my LG-P999 using XDA App
Just got off the line with T-mobile have been a customer for 2 months. Was flex-pay for years though. The rep said no at first looked at my history saw I use 10 gigs of data and 250 minutes bingo. Please no cap 10 bucks cheaper either way
newnoobkid said:
Just got off the line with T-mobile have been a customer for 2 months. Was flex-pay for years though. The rep said no at first looked at my history saw I use 10 gigs of data and 250 minutes bingo. Please no cap 10 bucks cheaper either way
Click to expand...
Click to collapse
Hell ya, great job... Listen to this..
Used to have two lines, family share for 99$+ 20$ 2 gigs, + 30$ for 5 gigs, 7.99$ insurance plus taxes like 160+ .. Called and got the g2x free adding another line for only 10$ a month, so total 170+ and free g2x..
Today, called and switched 30$ 5 gig plan to 20$, so that cancels out the new line cost. Them called and got the 20$ 2 gig plan changed to 20$ 5 gig plan...
So I made out this last week, free phone, free line and unlimited 5gb plans ..
I have been using this data add-on for YEARS. Whether it be the Android, BlackBerry, Windows Phone, or Total Internet package I have been using the same data plan (effectively) for $20.
Sent from my LG-V909 using XDA Premium App
I've had unlimited data plan for android for 20$ now i see my plan at 5gb per month but no throttling.
Worked like a charm
Asked for customer retention and got my legacy service back!
smashpunks said:
Hell ya, great job... Listen to this..
Used to have two lines, family share for 99$+ 20$ 2 gigs, + 30$ for 5 gigs, 7.99$ insurance plus taxes like 160+ .. Called and got the g2x free adding another line for only 10$ a month, so total 170+ and free g2x..
Today, called and switched 30$ 5 gig plan to 20$, so that cancels out the new line cost. Them called and got the 20$ 2 gig plan changed to 20$ 5 gig plan...
So I made out this last week, free phone, free line and unlimited 5gb plans ..
Click to expand...
Click to collapse
Nice!
Sent from my LG-P999 using XDA App
Thanks! this worked for me- been a customer for 7 years also
Just changed my plan today...
I had Family 1000 with 2 lines and an @home $10 a month plan. My data lines were $30-5gb for mine, and my daughter had the $15-200mb plan. I called and converted both to the $20-5gb android plan. I started the converstation stating that's what I was calling about, and the rep told me immediately that it was available. No hassle at all. I'm happy!
Awesome guys glad to hear y'all getting hooked up.
Thanks for the tip. I called tmo and the rep put me on hold and asked the retention depth for me. Now I have the preferred android web only plan. He told me it was twenty bucks for five gig, but I must not sure what "web only"means. I hope it is the right plan.
Sent from my LG-P999 using XDA Premium App
just got off phone with Tmobile been customer since start off contract and was told to get this rate i would have to sign up for a new contract with a new rate plan.
I currently have the unlimited mins with $25 data plan for 5gig
monthly bill is around $75.00 was hoping to save another $5
GilesK said:
just got off phone with Tmobile been customer since start off contract and was told to get this rate i would have to sign up for a new contract with a new rate plan.
I currently have the unlimited mins with $25 data plan for 5gig
monthly bill is around $75.00 was hoping to save another $5
Click to expand...
Click to collapse
id try again
I just got off the phone with customer care and they switched my data to the android preferred plan in about 30 seconds. Thank you very much for this tip!!!
Same here! At, first the rep told me that it was a "web only plan" with no minutes. I told the rep that I knew of others that had this plan and still had minutes as well. He asked about my device and we had a quick chat about the G2x and how I was going to switch to the sensation. After a few minutes of chatting he obliged and added the package for me!
5GB for 20 bucks?!?! Can't beat that!
No go for me.
I'm currently on a Family Classic 1000 Minute - Talk+Text for $79.99 and 2GB Data for $20.
I was told that the Android Preferred Plan (5GB for $20) is for customers that are on a newer plan that was just introduced 6 days ago. My "new" plan that was introduced in May, 2011, is not eligible and I will have to pay a ETF I wanted to change to the newest plan to benefit the Android Preferred Plan.
Anybody else run into this roadblock as well?
Thanks,
Anthony
I'm in a similar situation. Since they changed me to the new value plan for $59 and waived the $200 migration fee, they will only give me 5GB if I pay $25 for it, which is an additional $15 for me... I'm considering it strongly, though.
You don't wanna know where this was sent from.
mmapcpro said:
I'm in a similar situation. Since they changed me to the new value plan for $59 and waived the $200 migration fee, they will only give me 5GB if I pay $25 for it, which is an additional $15 for me... I'm considering it strongly, though.
You don't wanna know where this was sent from.
Click to expand...
Click to collapse
how'd you get the migration fee waived?
Hey guys. I was snooping around in the G2X threads and found a thread talking about an Android Preferred data plan. You can get 5gb for only $20 instead of $30. I heard that it uncaps your data also. People have reported no throttling also. I called up and asked for the Android Preferred Plan and I got it. Even if it doesnt uncap data, im still saving $20 a month (2 lines). The rep told me that it reset my data usage for the month. Awesome!! Give it a try guys!
Sent from my Supercharged MT4G Slide Running Undead's Senseless ROM using Tapatalk
I can confirm this, i've done this on 3 lines already.
Oh ****. Time to save some more green. 20 bucks is 20 bucks that's a half tank of gas. Love it.
Sent from my Supercharged MT4G Slide Running Undead's Senseless ROM using xda premium
They just told me this is only for loyalty plans and is not available for Classic plans. Can anyone confirm this?
Who ever told u that lied.
Sent from my Supercharged MT4G Slide Running Undead's Senseless ROM using xda premium
arcticwolf8 said:
They just told me this is only for loyalty plans and is not available for Classic plans. Can anyone confirm this?
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Click to collapse
Yes they lied to you.
I have a 6 year old family plan with 5 lines and we all have the pref android plan.
Then again we also have free myfavs, free unlimited wifi calling and 9.99 unlimited messaging. Just make sure you get routed to retentions when you call in (say cancel at the prompt)
Sent from my myTouch_4G_Slide using XDA App
Thanks guys, I called retentions and they added the feature to both lines. The only catch with the Classic plans is that it is a required feature, meaning you have to keep it for two years. No big deal, just renewed last month anyway.
the 2 year contract is pretty much a moot point if the merger/takeover goes through, i think if it does we'll all be able to get out of any contract ETF free.
Even if AT&T says they will guarantee existing pricing, I know that they will force me to change to something more expensive or leave since they have nothing that comes close to price with what I am getting now (5 lines with all those features for almost $200 WITH taxes). AT&T will tell me to hit the road
It seems as it is truely unlimited and not 5GB. Either way, it's better than the 2GB I was stuck with before.
My plan gives me 5 gigs for $15... Its two lines for?$99 or something with 2 gigs, for my line i pay an extra $15 for 5 gigs.... So what plan are you guys on where $20 is cheaper?
Sent from my myTouch_4G_Slide using XDA App
The classic plan. Also the new android plan only comes with 2GB of unthrottled data. No thank you.
Sent from my Supercharged MT4G Slide Running Undead's Senseless ROM using xda premium
So I'm paying 25 per line right now. Supposed to be unlimited but caps at 5 gigs. I don't have a contract. Is this going to be the same thing but $20 instead?
Sent from my mt4gs
Wow thanks guys. I called them today and was like give me the plan. The woman was like that just for loyalties I can't add it. So I asked he to transfer me to who can. Then kissed ass when reached that department and was like. I appreciate it and thanks for your time. In the end it all worked out.
Sent from my mt4gs
yellowjacket1981 said:
My plan gives me 5 gigs for $15... Its two lines for?$99 or something with 2 gigs, for my line i pay an extra $15 for 5 gigs.... So what plan are you guys on where $20 is cheaper?
Click to expand...
Click to collapse
Last time I renewed it was $30 for the "unlimited" Android data plan that goes to EDGE after 5GB.
I am calling them today and see if I can get that plan too. I am on the two gig unlimited plan right now. I went over last month and it slowed down so much it was almost unusable. Don't want that to happen again.
Sent from my GT-P1000 using Tapatalk
Just got off the phone with them and it was a no go for me. They said that plan was not available to me. I even spoke to retention. I wonder if is because I just like two weeks ago signed a new contract so they figure they got me locked in no matter what.
Overcome Kratos ROM on my talk enabled Galaxy Tab using Taptalk
When in doubt or met with resistance, just politely say thank you and hang up... then call and get another customer service rep.
I have 2 accounts with tmobile, one has 5 lines and was there since the voicestream days, and my other account is brand new (2 months old) and i was able to switch lines on both.
Hmmmm OK I will give it a try again tomorrow. They may just give it to me just to keep me feom calling again. LOL
Overcome Kratos ROM on my talk enabled Galaxy Tab using Taptalk
People having problems just ask for the loyalty department and start kissing ass
Sent from my mt4gs
arcticwolf8 said:
It seems as it is truely unlimited and not 5GB. Either way, it's better than the 2GB I was stuck with before.
Click to expand...
Click to collapse
I have the $45 SMB value plan with unlimited minutes, messaging, and 5GB full speed cap.
that said when I check the current it states that it is 'unlimited.' I haven't hit the 5GB yet to know if it really does throttle.
I want to switch carriers. I currently have sprint and like a [email protected]#$$ I renewed my contract last October. Because Sprint was coming out with their LTE. Which is good , if it had good coverage. I only get it at work.
I have a friend with the GS3 in T-Mobile and he gets 4g everywhere.
Somebody told me there's a way to put your account with sprint on hold and you have to pay like 8 dollars a month. I don't know if that is true. Can anyone confirm.
I would love to switch. Plus I'm paying 330+ a month for 4 lines which people have told me I am overpaying by a lot.
heck yea you are overpaying...... i have one phone on att which runs me like 150 a month but I always go over my data..... now on pre paid net10 is good and you can bring any gsm phone and have it turned on with them but they cap ur data at 1.5 gigs a month
Sent from my HTC One using xda premium
It's called Seasonal Standby. Check it out here.
http://community.sprint.com/baw/community/buzzaboutwireless/customer-service/blog/2012/01/26/what-is-the-seasonal-standby-or-temporary-suspension-plan
That bill is ridiculous. Go with the uncarrier. 180 for 4 lines and unlimited.
That does sound like your best bet.
Alright, so currently I have an S3 with T-Mobile and I'm paying around $100 for just my line that includes 500mins, unlimited data and text.
I rarely break the 150min mark each month so I would definitely like to change my plan to something that offers less minutes. Makes no sense on paying for something I don't use, right.
What would be my best option right now? Go on a prepaid plan and buy the Nexus 5 from the playstore? Is there a hassle from switching to a normal plan to a prepaid plan with T-Mobile?
I would be more than happy paying less to get 200mins, unlimited text, and data. 2.5 or 5gb before throttling is fine with me.
Sent from my Nexus 7 using xda app-developers app
The T-Mobile $30 plan.. 100 minutes, unlimited texts, 5GB of 4G LTE.
Just add like $50 every month and you'll have around , what.. 275-300 minutes you can use.
But if you're still on contract with T-Mobile, the ETF is $200.
And yes, you can buy the phone from the Play Store.
Wow that's crazy expensive. My T-Mobile plan is $120/month for 3 lines, unlimited everything. Data IS throttled after 500mb though. Not an issue for me since I'm always on wifi. I can bump it to unlimited for an extra $20
IXChicharitoXI said:
Alright, so currently I have an S3 with T-Mobile and I'm paying around $100 for just my line that includes 500mins, unlimited data and text.
I rarely break the 150min mark each month so I would definitely like to change my plan to something that offers less minutes. Makes no sense on paying for something I don't use, right.
What would be my best option right now? Go on a prepaid plan and buy the Nexus 5 from the playstore? Is there a hassle from switching to a normal plan to a prepaid plan with T-Mobile?
I would be more than happy paying less to get 200mins, unlimited text, and data. 2.5 or 5gb before throttling is fine with me.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Not sure how you're paying so much for the classic 500min plan, maybe you got extra services along with it? Should only be $85/w tax. And if you said you don't use as much minutes then go with the prepaid $30/mo like that person said. Or you can go with straight talk for $45/mo unlimited talk text and web (might throttle 2.5gb). I'm not sure if they are still selling GSM sim cards because they kept being pulled off the shelves.
Synyster06Gates said:
Wow that's crazy expensive. My T-Mobile plan is $120/month for 3 lines, unlimited everything. Data IS throttled after 500mb though. Not an issue for me since I'm always on wifi. I can bump it to unlimited for an extra $20
Click to expand...
Click to collapse
Well you're on the new simple/value plans that T-mobile has. 3 lines should cost you $90 ($50 first line $30 second $10 add a line) for unlimited talk text and unlimited web throttled at 500mb. You might be over paying as well unless you have the 2.5gb data plan or the jump plan services.
Deekayy said:
Well you're on the new simple/value plans that T-mobile has. 3 lines should cost you $90 ($50 first line $30 second $10 add a line) for unlimited talk text and unlimited web throttled at 500mb. You might be over paying as well unless you have the 2.5gb data plan or the jump plan services.
Click to expand...
Click to collapse
Unfortunately I am over paying by $30. I didn't get the simple value plan. I switched from AT&T right before they ended the classic unlimited contracts. What really sucks is the T-Mobile service went to **** in my area a few days after my "2 week trial period" (that was really maybe a week after getting the phones shipped and activated) and they refuse to help me out in any way. It's a story for another time, but I'm absolutely furious at T-Mobile.
I got the Ptel Paygo plan (on T-Mobile network), I don't really need data (on wifi almost everywhere, with T-Mobile 4G hotspot at $17.50/mo for 1.75gb). 5 cents per minute. Bought a $100 card with coupon for $78, so 2000 minutes for a year. Haven't got my sim yet, will run speed test once I get it.
Deekayy said:
Not sure how you're paying so much for the classic 500min plan, maybe you got extra services along with it? Should only be $85/w tax. And if you said you don't use as much minutes then go with the prepaid $30/mo like that person said. Or you can go with straight talk for $45/mo unlimited talk text and web (might throttle 2.5gb). I'm not sure if they are still selling GSM sim cards because they kept being pulled off the shelves.
Click to expand...
Click to collapse
Yeah, I think I'm being charged $8 or $10 for insurance on the phone.
How exactly do pre paid plans work? I assume the bill won't arrive to my house anymore? Do I have to to to the T-Mobile store before the month ends to pay for the following month before it gets disconnected?
Sent from my Nexus 7 using xda app-developers app
Also if I were to sign up for the pre paid plan. Could I bring the phone to a T-Mobile store and could they activate the new sim at the store or do I have to do it myself online?
Thank you for the responses everyone, i really appreciate it.
Sent from my Nexus 7 using xda app-developers app
Synyster06Gates said:
Unfortunately I am over paying by $30. I didn't get the simple value plan. I switched from AT&T right before they ended the classic unlimited contracts. What really sucks is the T-Mobile service went to **** in my area a few days after my "2 week trial period" (that was really maybe a week after getting the phones shipped and activated) and they refuse to help me out in any way. It's a story for another time, but I'm absolutely furious at T-Mobile.
Click to expand...
Click to collapse
That's unfortunate, sorry to hear. So you're on a 2-year contract then I suppose? Did you get basic phones or smart phones when you signed up? If anything you can always try to call customer service (Dial 611) and ask to be switched to the new simple choice plan but they might charge you a $200 migration fee per line. In that situation, you can probably argue that your service has not been working well ever since you got it and hopefully they'll work something out.
IXChicharitoXI said:
Yeah, I think I'm being charged $8 or $10 for insurance on the phone.
How exactly do pre paid plans work? I assume the bill won't arrive to my house anymore? Do I have to to to the T-Mobile store before the month ends to pay for the following month before it gets disconnected?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
The only service that does that still bills to your house is T-Mobile Family Mobile (only in walmart) $39.88/mo unlimited talk text unlimited web 2.5 throttle (3G, some say 4G). That service is no contract and you can set auto pay with your debit/credit card or pay at any walmart location.
Other T-mobile pre-paid services is the "monthly 4G" which you will need to purchase a pre-paid card at any convenience store and refill your service at the end of each month. Or you can pay the balance of the bill online through T-Mobile prepaid website. If you don't pay your remaining balance by the end of the month it will get shut off and I believe T-Mobile will hold for 7-14 days before they release the number.
I can't give you a suggestion on which service you should use because I use both Verizon and T-Mobile services (note 2 and nexus 5) on a dealer line. Believe it or not, T-Mobile pulls off 21mb vs verizon 12mb in my home. If anything i'd start with the $30 pre-paid plan and test out the service to see whether or not it works in your area. If you feel that you get a lot of drop calls, you can try the actual T-Mobile service (Simple choice plan) because it's running on a primary network. Don't want to get too technical on why contracts vs pre-paid services are good or bad.
Replying to your second question:
You can purchase a Sim starter kit on the actual T-mobile site and you can activate it yourself, very easy. Follow the steps and select the plan that you desire.
t-mobile (dot) com/shop/plans/activatecodes (dot )aspx
Deekayy said:
That's unfortunate, sorry to hear. So you're on a 2-year contract then I suppose? Did you get basic phones or smart phones when you signed up? If anything you can always try to call customer service (Dial 611) and ask to be switched to the new simple choice plan but they might charge you a $200 migration fee per line. In that situation, you can probably argue that your service has not been working well ever since you got it and hopefully they'll work something out.
Click to expand...
Click to collapse
I will attempt to do this over the weekend. I am on a 2 year contract. When we signed up, I got a Galaxy S3, an LG F3, and an LG F6.
Since we started, none of the phones will reliably get phone calls or text messages. More often than not when people try to call us (even the T-Mobile reps calling me back) the phone will ring on their end, but I never get a ring or even missed call notification. A voice-mail will randomly pop up later in the day. Text messages will stop for hours on end then all of a sudden 10 or so will come to my phone at once. MMS won't reliably send or download. It's been a FRUSTRATING experience to say the least.