59.99 Unlimited Everything on 4/13 - myTouch 4G General

Did anyone else switch to this (non-contract EM+)?
I switched and it took effect on yesterday's billing cycle. And now the data connection doesn't work. Opening the browser redirects everything to web2go.com. I've tried calling T-Mobile and they can't figure it out. And the last person I was talking to literally put me on hold and then LITERALLY left. And now since it's after hours, there's no more customer service. What a [email protected]#! *#$%*.
Has anyone else switched to the promo that they had a few days ago?

There's a guy on T-mobile's forums that has the same issue and no resolution. Maybe that's the reason they pulled it so quick.

Sucks that they pulled it. I ran to the store as soon as I could to take advantage of it, but T-mobile employees didn't even know it existed by the 16th. :-(

You know there is always simple mobile 60 bucks a month unlimited.
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masterjack98 said:
You know there is always simple mobile 60 bucks a month unlimited.
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Never heard of it. What is Simple Mobile? Is that a regional carrier?

Not really sure i live in chicago and use it and get hspa+ on a mytouch 4g. Simple Mobile is a mvno of tmobile and accepts a wide variety of gsm devices. Check out thier site...
Sent from my HTC Glacier using XDA Premium App

Simple Mobile is Wal-mart. They use the T-mobile towers for their service.

kalel33 said:
Simple Mobile is Wal-mart. They use the T-mobile towers for their service.
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Do they have access to ALL of T-Mobiles towers? Meaning Simple Mobile coverage is 100% = to T-Mobile's?
Or only in certain parts of the country?

Not too sure about the walmart connection saw a pic of the president of the company and he didnt look like a white amercan southener to me...check out the website it will answer all your questions
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masterjack98 said:
Not too sure about the walmart connection saw a pic of the president of the company and he didnt look like a white amercan southener to me...check out the website it will answer all your questions
Sent from my HTC Glacier using XDA Premium App
Click to expand...
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You're right, I'm getting it mixed up with Wal-mart's plans.

masterjack98 said:
You know there is always simple mobile 60 bucks a month unlimited.
Sent from my HTC Glacier using XDA Premium App
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I use simple On my mytouch 4g and I love it!!! Would recommend to ANYONE who wants exactly the save service (simple = TMO!) without a contract!
4g is blazing fast!!!
Sent via IPad 2

Paul22000 said:
Never heard of it. What is Simple Mobile? Is that a regional carrier?
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NATIONAL CARRIER... ITS TMOBILE !!
See http://www.mysimplemobile.com/Index.aspx

Do they charge tax or is it $60 total?

60 flat I've been on them for 4 months tho they do throttle after 2gbs
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Yeah they definitely throttle your account at 2gigs. I just wish these phone conpanies would be honest and just state what they offering at what price. Good thing about simple mobile is that ive got no contract with them so i can get rid of their lieing asses when i want.
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Paul22000 said:
Do they charge tax or is it $60 total?
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Im a DM with T-Mobile in Minneapolis, so let me clear this up. Trust me, a lot of people are confused by this, including employees.
Simple Mobile (or Family Mobile) is a service sold by WalMart. They use Tmo towers and Tmo handsets. They have their own SIM that works in Tmo handsets without the need for unlocking.
They offer $60 unlimited everything with 2GB throttle cap. Data has access to HSPA+ and gets the same speedtest results.
It is considered a MVNO and is added in to Tmo's numbers when reporting total subscribers, but the phone number will NOT show up in any internal Tmo systems (CAM or bill pay.) Because of this, your bill can not be paid at a Tmo store.
In regards to plans, Tmo has their 79.99 TrulyUnlimited contract plan with 2GB throttle cap and had planned to release an EM+ nocontract version at the 59.99 rate. At the last minute, they pulled this plan and decided against it.
They made this decision on the 10th or 11th, so a lot of CS reps may have been confused. If you changed your EM+ plan to the 59.99 rate in anticipation of this, your data would have been disconnected on the 11th as this plan doesnt exist!
They did, however, decide to offer the 5GB throttle on the contract plan for an additional $10 making it total $89.99.
I know it sucks a little and I'm not defending the decision or anything. I will say this though - Tmo is becoming a little better at listening to customers needs and is more responsive than in the past. You can still get $79.99 with 5GB throttle on EM+ and maybe this too will change in the near future.

zmodp said:
Im a DM with T-Mobile in Minneapolis, so let me clear this up. Trust me, a lot of people are confused by this, including employees.
Simple Mobile (or Family Mobile) is a service sold by WalMart. They use Tmo towers and Tmo handsets. They have their own SIM that works in Tmo handsets without the need for unlocking.
They offer $60 unlimited everything with 2GB throttle cap. Data has access to HSPA+ and gets the same speedtest results.
It is considered a MVNA and is added in to Tmo's numbers when reporting total subscribers, but the phone number will NOT show up in any internal Tmo systems (CAM or bill pay.) Because of this, your bill can not be paid at a Tmo store.
In regards to plans, Tmo has their 79.99 TrulyUnlimited contract plan with 2GB throttle cap and had planned to release an EM+ nocontract version at the 59.99 rate. At the last minute, they pulled this plan and decided against it.
They made this decision on the 10th or 11th, so a lot of CS reps may have been confused. If you changed your EM+ plan to the 59.99 rate in anticipation of this, your data would have been disconnected on the 11th as this plan doesnt exist!
They did, however, decide to offer the 5GB throttle on the contract plan for an additional $10 making it total $89.99.
I know it sucks a little and I'm not defending the decision or anything. I will say this though - Tmo is becoming a little better at listening to customers needs and is more responsive than in the past. You can still get $79.99 with 5GB throttle on EM+ and maybe this too will change in the near future.
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Yep, we took the phone to a T-Mobile store and after the rep getting tossed around for literally 2 hours on the phone with T-Mobile customer service, tech support, etc, the only solution was to switch back to the original plan.
The jerks on the phone were even unwilling to credit us ANYTHING for our wasted time and energy, extreme amounts of frustration, and the lost cost of the cheaper plan.
Jerks.
Again, anyone who has Simple Mobile, is there tax or is it a flat $60 monthly bill?

Not true I have the 59.99 plan got grandfathered in only issue is the 22% tax.. everythings still working... Florida
Sent from my HTC Glacier using XDA App

i have simple mobile
i have simple mobile its 60 flat no tax or anything. everywhere tmobile has signal and 4g so does simple mobile. only thing that sucks is after you use 2gb they slow down your connection to dial up speed

yes i did.. got grandfathered in since i knew about the plan...

Related

Warning - TMO trying to force upgrade to expensive Internet plan to get upgrade price

I have an unlimited $14.99 internet plan, and at the TMo store, I was told I had to upgrade it to a $30/month plan to get the upgrade price for the phone. I just walked out.
If anyone finds a good way around this BS, please post.
Are you available for an upgrade? Typically they will grandfather in plans if you are available for your regular upgrade, but if you try to ask for an upgrade early they will force you to more expensive plans.
Your best bet is to call up T-Mobile and talk to their Customer Loyalty/Retention department. Depending on how long you have been with T-Mobile, they work wonders for you, albeit you would have to wait for your phone to arrive in the mail.
I need to fight with them today myself. I have a family plan and already had one phone with a $25 unlimited plan on it. When I added this line they put me on a $30 plan and did not grandfather in the $25 rate.
Sent from my T-Mobile G2 using XDA App
DarkAgent said:
Are you available for an upgrade? Typically they will grandfather in plans if you are available for your regular upgrade, but if you try to ask for an upgrade early they will force you to more expensive plans.
Your best bet is to call up T-Mobile and talk to their Customer Loyalty/Retention department. Depending on how long you have been with T-Mobile, they work wonders for you, albeit you would have to wait for your phone to arrive in the mail.
Click to expand...
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Will try calling. I was eligible on this line, but they want to force people off the cheaper plans (some nexus users are still on $5.99 plan).
PS - went to their website, and it offered the upgrade, but when I started the process, it popped up a "warning" that I would have to revisit their website after they shipped it and set up an "android" plan.
Tempted to go through the process on my credit card (not on my TMo account credit - so they cannot pull back the upgrade "discount"), and when I get the phone - just put the SIM in and see what happens.
AT $180/year more for the data plan, it would be better for me to just pay the full price. Will get most of it back from my Nexus on eBay if I decide to keep the phone past the remorse period.
Fight harder -- depending on how long you have been with T-Mobile, they will give you their new Android Premium Web for $20 a month.
I have been with them before they officially started up in the US (used them in Germany).
On hold - will see....
Guess what - from customer retention - $99 for the upgrade (not $199), and the $30 "android" plan for $20/month. I also have a 20 day period to return and restore my existing data plan.
From this and one other experience, it appears customer retention should be the way to go as a normal upgrade route (that is how I got the $14.99 unlimited plan a while back).
What's this Android Premium Web? I have been with them for over 5 years on the family account. My work account has been with them since the voicestream days.
Sent from my T-Mobile G2 using XDA App
Android Premium Web is just the official name for the $30/month unlimited data plan for Android phones.
That unlimited stuff is bs because its not truly unlimited any how u use over 3gigs for a certain month they drop udown to edge speeds but the only way u will know is if u do a speed test
Sent from my HTC Magic using XDA App
jovan285 said:
That unlimited stuff is bs because its not truly unlimited any how u use over 3gigs for a certain month they drop udown to edge speeds but the only way u will know is if u do a speed test
Sent from my HTC Magic using XDA App
Click to expand...
Click to collapse
Would they also be doing that to existing $5.99 - $14.99 "unlimited" plans?
jovan285 said:
That unlimited stuff is bs because its not truly unlimited any how u use over 3gigs for a certain month they drop udown to edge speeds but the only way u will know is if u do a speed test
Sent from my HTC Magic using XDA App
Click to expand...
Click to collapse
First of all, the soft cap is 5 GB, not 3 GB. Secondly, I hear if you live in an area where there is HSPA+, after 5 GB they will drop you to 3G, then after 10 GB they will drop you to edge.
Secondly, it is still "unlimited" because you can still use the Internet -- just at slower speeds.
Lastly, they send you a text message telling you they throttled your speed, so you know. If you have been a customer with T-Mobile for a while, and/or this only happens to you once in a while, calling up T-Mobile can typically get them to remove the throttle.
gaww said:
Would they also be doing that to existing $5.99 - $14.99 "unlimited" plans?
Click to expand...
Click to collapse
Not sure, but they probably do.
i pay $20.00 for unl. inter. you need to call customer care and order your phone from them in order to keep your cheap inter.
I'm not sure why you guys think you deserve the right for an early upgrade when you are currently locked into a 2 year contract. If you try to talk them into it they have no choice but to force you to get the new prices.
I've never understood the purpose of locking yourself into a new 2 year contract every time a new phone comes out. If a new phone is coming out, and you KNOW for a fact you want it, then save up ahead of time and buy it full price. That way you can keep your old grandfather plans with the much cheaper pricing. Or you can do what I'm doing and go with their EM+ solutions, which only T-Mobile offers, and have a much cheaper monthly bill but buy your phones outright. It saves much more money, just sell your current phone on craigslist and pay the difference.
Sent from my T-Mobile G2 using XDA App
I was not locked in on the line I upgraded with.
Currently using Nexus from eBay - will be selling it back there IF I decide to keep the 4G. If not, I have 20 days to return and go back to grandfathered plan.
I had been thinking about just paying full price and keeping my $14.99 plan if they had stuck with $30 for the plan.
What is their EM+ solutions and do you know what the EM+ price would be on this device?
Arcadia310 said:
I've never understood the purpose of locking yourself into a new 2 year contract every time a new phone comes out. If a new phone is coming out, and you KNOW for a fact you want it, then save up ahead of time and buy it full price. That way you can keep your old grandfather plans with the much cheaper pricing. Or you can do what I'm doing and go with their EM+ solutions, which only T-Mobile offers, and have a much cheaper monthly bill but buy your phones outright. It saves much more money, just sell your current phone on craigslist and pay the difference.
Sent from my T-Mobile G2 using XDA App
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Click to collapse
Well, it can't get any cheaper than what I'm paying - $30 voice and $20 data. I may get more minutes with EM+, but I don't need them. And, by upgrading I don't have to change plans or anything. So, I get the phone at subsidized pricing as I know I'll be with T-Mo anyway. Furthermore, if I DO need to change providers for any extreme reason, the ETF drops over time, so nothing is lost and everything is gained, at least for me.
My t mobile rep let me stay with my hd2 data plan as long as it worked with the phone. Which it did.
Sent from my HTC Glacier using XDA App
Scoop24 said:
My t mobile rep let me stay with my hd2 data plan as long as it worked with the phone. Which it did.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Was that at full price or "upgrade" price?
gaww said:
Was that at full price or "upgrade" price?
Click to expand...
Click to collapse
I upgraded
Sent from my HTC Glacier using XDA App
I didn't have this problem at all

T-Mobile customers were snowballing fast

Well just read radioshack is kicking T-Mobile out and bringing in Verizon to all stores. I see the end is near i don't understand why people choose the other carriers when T-Mobile gives you the Best bang for the buck handdown. I'm thinking it might be a goodtime to switch carriers before they leave us all hanging. I say that because i read engadget news everyday and there is always bad news about T-Mobile.
Sent from my HTC Sensation 4G using XDA Premium App
How will we be left hanging? Even with the buyout, AT&T will be forced to grandfather all of us and our existing contracts. If we are forced to change anything (plan, device, etc) it would be a violation of contract and we would have an out without penalty. Those of us without a contract have the potential to get screwed sooner. But if that happens, just leave since you don't have a contract anyways.
Sent from my HTC Sensation 4G using XDA Premium App
bonebeatz1234 said:
Well just read radioshack is kicking T-Mobile out and bringing in Verizon to all stores. I see the end is near i don't understand why people choose the other carriers when T-Mobile gives you the Best bang for the buck handdown. I'm thinking it might be a goodtime to switch carriers before they leave us all hanging. I say that because i read engadget news everyday and there is always bad news about T-Mobile.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
Before WHO leaves you hanging?
T-Mobile is still building their network, I know this because I am involved in the build.
What do you think they're going to do, shut everything down?
IMO, the best thing to do is get a new TMO contract locked in for 2 years, so your contract will be stable even if AT&T was to take over tomorrow.
Who really cares about Radio Shack?
ungratefulbastard said:
Who really cares about Radio Shack?
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I got my Galaxy S from Radio Shack *shrugs* lol
For all the fancy 4G/LTE/etc that Verizon and AT&T supposedly have rolled out, my T-Mobile connection and performance has been BY FAR the best of all the carriers I've used...and I've used all of them!! While technical speeds on TMO might not be up to T or VZ standards, at least the damn thing works when I need it!
Huge fan of TMO.
ungratefulbastard said:
IMO, the best thing to do is get a new TMO contract locked in for 2 years, so your contract will be stable even if AT&T was to take over tomorrow.
Click to expand...
Click to collapse
that is exactly what i did to protect my bill until all the mess is sorted out.
Renew Now
calimove said:
that is exactly what i did to protect my bill until all the mess is sorted out.
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Click to collapse
I was out of contract since 2008. i just renew my contract because of all this talk about ATT and TMO. this way now i have my grandfather plan for atleast 2 more year (paying less). And i also got my sensation for free.
bonebeatz1234 said:
Well just read radioshack is kicking T-Mobile out and bringing in Verizon to all stores. I see the end is near i don't understand why people choose the other carriers when T-Mobile gives you the Best bang for the buck handdown. I'm thinking it might be a goodtime to switch carriers before they leave us all hanging. I say that because i read engadget news everyday and there is always bad news about T-Mobile.
Sent from my HTC Sensation 4G using XDA Premium App
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Click to collapse
I just jumped ship from TMO. I was on flex pay with no contract with two lines. Sprint gave me $125 credit for each line just for porting my numbers to them. Then on top of that I said I worked at costco and got 23% off my monthly bill. Plus they will give me a free home airwave which is a signal booster/free wifi calling AP. and with the GV integration any call you make is considered mobile to mobile and doesnt deduct from your minutes(if not on unlimited plan)
Sprint's 4g coverage in my area is pretty strong as well.
so for $120(after the 23% rebate) I get 1500 anytime minutes, unlimited texting and 4g on both lines nights and weekends (nights start at 7) truly unlimited data, free mobile to mobile calling on any carrier plus the GV intergration which every call is like mobile to mobile and the free airwave for my house. I couldnt resist I just got the evo 3d but have 30 days and might return it if the GS2 comes out by then and if it's any good
dssig226 said:
I was out of contract since 2008. i just renew my contract because of all this talk about ATT and TMO. this way now i have my grandfather plan for atleast 2 more year (paying less). And i also got my sensation for free.
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I did the same thing. 2 New Sensations for free plus a 15% monthly discount, and 5gb of data at the 2gb price.
And when AT&T decides its time to raise my price? Hello Sprint.
I'm honestly hoping the buyout fails though and TMO gets the nice prize from takes a few billion and extra spectrum.
Sent from my HTC Sensation 4G using XDA App
Radio shack they still exist lol
Sent from my Nexus S using XDA Premium App
BBOOZE said:
For all the fancy 4G/LTE/etc that Verizon and AT&T supposedly have rolled out, my T-Mobile connection and performance has been BY FAR the best of all the carriers I've used...and I've used all of them!! While technical speeds on TMO might not be up to T or VZ standards, at least the damn thing works when I need it!
Huge fan of TMO.
Click to expand...
Click to collapse
I agree! I Never had any service problem whatsoever. Even if the buyout doesn't happen and T-mobile decided to close their doors, it would not happen for at least 2-3 years as they have binding agreements to provide service to millions of customers. Even that scenario is unlikely considering T-mobile stands to gain $6 billion and a percentage of atat spectrum in the event negotiations go south. There is also reason to doubt what some call ''the inevitable'' based on T-mobile's recent swarm of high end devices, price plan adjustments and advertising. T-mobile has never made as much noise throughout its lifetime in the U.S. as it has within the last 7 months.
Have fun with the dropped calls.
Sent from my HTC Sensation 4G using XDA App
bonebeatz1234 said:
Well just read radioshack is kicking T-Mobile out and bringing in Verizon to all stores. I see the end is near i don't understand why people choose the other carriers when T-Mobile gives you the Best bang for the buck handdown. I'm thinking it might be a goodtime to switch carriers before they leave us all hanging. I say that because i read engadget news everyday and there is always bad news about T-Mobile.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
Who shops at Radio Shack? only old people looking for rare batteries for their cordless phone from 1994. This move doesn't affect T-Mobile in the slightest just shows that Radio Shack is struggling. T-Mobile by far has the best signal strength in my area. Sprint sucks you will get dropped calls several times a day. Not to mention you can't talk on the phone and surf the web at the same time....
T-mobile's been solid for me and i can honestly say I have had every major carrier available in the Chicago area in the past few years. Sprint is a close second but their 4G was spotty and while traveling it was almost at 3g speeds.
Were fine, were in contracts (most of us) and if AT&T takes over and tries to change it, itll be an easy way for us to get another new shiny phone from another carrier
AT&T does have the ****test service though, I had a 3GS for 6 months never had so many damn dropped calls. There was 2 city blocks by me I had to avoid when I was on the phone cause it was a dead zone lol while every other carrier had signal there fine
Back when I had my HD2, my tmobile connection was questionable. But since getting and HTC Sensation 4G I haven't dropped a single call yet. The Antenna Design in the Sensation is definitely above the rest. The only thing I don't like is the new data caps on high speed access. I am on 5 GB plan. I called tmobile to ask what do they mean by reduced data speed after I used up my quota and they basically said I would be on edge til the end of the month. Not very cool, but better than paying overages.
Well It's nice to have more than one spot to buy your phone local. Considering where i live best buy mobile don't carry T-Mobile now radioshack won't . I'm down to two places the mall where it's impossible to get a phone before they sell out or walmart. So to some radioshack ain't a big deal but too me it is, i got several phones from them and if it wasn't for them i wouldn't have got this sensation when it released. The mall sold out in a hour and so did walmart.
Sent from my HTC Sensation 4G using XDA Premium App
I don't buy phones in the store, I use Wirefly or letstalk and save the cash.
Sony Xperia X1i
HTC HD2
HTC Sensation 4G
I bought all of them off ebay with no contract.
I have never had any problems with bad phones from ebay.
These days sellers are pretty honest if there is a problem.
Sensations are going for about $400 each now on Ebay
Many of the phones on Ebay are New in Box too.
I still don't understand why people still think they need to purchase from a retail store. You are better off especially with the Tmobile merger coming up, to buy a phone outright, then get a month to month plan. That way if the network goes to ****, you can switch with no termination fees.
ungratefulbastard said:
I don't buy phones in the store, I use Wirefly or letstalk and save the cash.
Click to expand...
Click to collapse
Exactly it's 2011 order online LOL most sites offer free shipping don't know why people want to stand in line @ a retail store.
Sent from my HTC Sensation 4G using XDA App
Radio Shack = Herpes
Radio hack has been around to long and its like a dam STD. Similar to Herpes from what I hear.
It goes away for a little while and comes right back.
Here is a list of a few other similar companies;
JC Panties
Saer's
Big Slut's
Small 5 sports
Yack In Da Box - Yumbo Yack anyone?
and if you live here in california like I do - You can guess what class/race of person they attract.
I have to walk into Saer's and ask the associate - "Do you speak english?"

Smh T-Mobile

So T-Mobile US pulled the E-Brake on wireless tethering and now if you want share the data you already pay 30.00/mo addl for (well me atleast), you now have now pay an addl 14.99/mo. I mean yes I keep up with the carrier market and I know they have had terrible numbers the past 2-3 years, but if ur tryng to pull your company out the mud you don't do it by making sadfaces on all you long time loyal customers. I mean can a brotha get a grandfathered account? Lol (hypothetical).
Anyway, I always thought since I was rooted I wouldn't run into this wireless tethering issue but I guess I was wrong. Anybody know or might know or even have an idea of a way around this? Many thanks in advance
Sent from my HTC Glacier using XDA Premium App
Did they do this recently, because if they did, i believe you can get out of your contract. Let me know, i wana get out of mine too
I will be finding out today
Sent from my HTC Glacier using XDA Premium App
good thing my tethering is free, rooted or not
THEindian said:
Did they do this recently, because if they did, i believe you can get out of your contract. Let me know, i wana get out of mine too
Click to expand...
Click to collapse
That would be FANTASTIC. Getting out of a contract = new phones, or even cheaper plan rates.
Mr.Highway said:
good thing my tethering is free, rooted or not
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Click to collapse
The article I read said that when Sensation users are upgrading to ICS they will lose their free tethering. Apparently TMo couldn't clamp down in gingerbread so they just gave it away.
I read that as when I upgrade to a new phone I will lose it as well.
LINK
Damn, getting out of that contract would save me 30 bucks a month if I switched to a prepaid plan
Sent from my HTC Glacier using XDA
bittermormon said:
The article I read said that when Sensation users are upgrading to ICS they will lose their free tethering. Apparently TMo couldn't clamp down in gingerbread so they just gave it away.
I read that as when I upgrade to a new phone I will lose it as well.
LINK
Click to expand...
Click to collapse
I'm more than sure there will be a way around it, who actually uses the software that originally came with their devices when rooted. I heard the same thing and my next door neighbor has a Sensation and tethering works like a charm. Your not suppose too use it for running your game console and 90% of the time it's those people doing the complaining about using it and getting blocked.
bittermormon said:
The article I read said that when Sensation users are upgrading to ICS they will lose their free tethering. Apparently TMo couldn't clamp down in gingerbread so they just gave it away.
I read that as when I upgrade to a new phone I will lose it as well.
LINK
Click to expand...
Click to collapse
I read the article on 3 android sites,I got my tether free via a promotional thing going on
Mr.Highway said:
good thing my tethering is free, rooted or not
Click to expand...
Click to collapse
Same here. With a 5gb or 10gb data plan, you can receive free wireless tethering.
If they are changing the contract you can get out of it. I got out of my contract with over a year left due to the changes they enacted on the 9th of April regarding data roaming. They did not want to let me get away without an ETF but I filed a complaint with my local Attorneys General and that fixed that problem real quick.
As of right now I have no contract anymore on my T-Mobile account, I'm just playing it by ear and waiting for a new phone to knock my socks off before I go find another carrier, but it is nice to know I can drop T-Mo at any moment without an ETF
People who were grandfathered in with true unlimited data aren't affected by this as well, right?
I've been tethering without anything going wrong.
I have the 5GB Grandfathered Preferred Android Data plan for $20 and I've been getting the tethering upsell screen. I heard that the free tethering add-on only comes with the $30 5GB plan or the 10GB plan and that they won't add it on to an Preferred Android Data plan.....
Edit: Called Customer Loyalty and they hooked me up with the free hotspot promo on both lines with Android Preferred Data plans after 2 online reps lied to my face. Customer Loyalty is the reason I stay with TMobile, those people are the best of the best and always help out long time customers. Thank you to all you CL reps out there, I know you're reading this
itmustbejj said:
I have the 5GB Grandfathered Preferred Android Data plan for $20 and I've been getting the tethering upsell screen. I heard that the free tethering add-on only comes with the $30 5GB plan or the 10GB plan and that they won't add it on to an Preferred Android Data plan.....
Edit: Called Customer Loyalty and they hooked me up with the free hotspot promo on both lines with Android Preferred Data plans after 2 online reps lied to my face. Customer Loyalty is the reason I stay with TMobile, those people are the best of the best and always help out long time customers. Thank you to all you CL reps out there, I know you're reading this
Click to expand...
Click to collapse
Yeah, they do tend to get you what you want now that the merger dropped. By chance did you ask them it doing that was going to extend your contract? When I did something similar when I had my G1, it ended up locking my service contract for an additional 24 months. My phone upgrade didn't change dates, just my service end date.
Sent from my HTC Glacier using XDA
dclaw_fantum said:
Yeah, they do tend to get you what you want now that the merger dropped. By chance did you ask them it doing that was going to extend your contract? When I did something similar when I had my G1, it ended up locking my service contract for an additional 24 months. My phone upgrade didn't change dates, just my service end date.
Sent from my HTC Glacier using XDA
Click to expand...
Click to collapse
It didn't extend my contract, I asked and checked on the website after.
every time i call t-mobile, they keep offering me the hot spot. i let them know i already have it (i dont think it affects GB?) but they insist that i dont. since they are saying i dont have hot spot, does that mean i can use that as an excuse to get out of contract?
siloner said:
every time i call t-mobile, they keep offering me the hot spot. i let them know i already have it (i dont think it affects GB?) but they insist that i dont. since they are saying i dont have hot spot, does that mean i can use that as an excuse to get out of contract?
Click to expand...
Click to collapse
.......no

Chance to get out of your Sprint contract without ETF.

I searched but couldn't find a similar thread.
On my March bill in the Important Information section it says that they are changing the way they calculate taxes and surcharges on premium content:
Tax & Surcharge Base Changes Effective 4/1/13, Sprint will be changing tax systems for charges such as insurance & premium content. This update may cause an increase of taxes and/or surcharges on your bill for these products. For details of taxes & surcharges, visit sprint.com/taxesandfees.
There is a slickdeals post talking about it.
It hasn't shown up on my bill yet, but may on the next bill. The URL they refer you to hasn't been updated since November, so you can't determine if your rates are going up.
Taxes going up isn't a reason/way to cancel, but if they increase the premium service fees in any way then you can cancel without the ETF.
It's worth looking into if you want to drop Sprint for another provider (or just get out of contract to get a new phone).
Sirchuk said:
I searched but couldn't find a similar thread.
On my March bill in the Important Information section it says that they are changing the way they calculate taxes and surcharges on premium content:
Tax & Surcharge Base Changes Effective 4/1/13, Sprint will be changing tax systems for charges such as insurance & premium content. This update may cause an increase of taxes and/or surcharges on your bill for these products. For details of taxes & surcharges, visit sprint.com/taxesandfees.
There is a slickdeals post talking about it.
It hasn't shown up on my bill yet, but may on the next bill. The URL they refer you to hasn't been updated since November, so you can't determine if your rates are going up.
Taxes going up isn't a reason/way to cancel, but if they increase the premium service fees in any way then you can cancel without the ETF.
It's worth looking into if you want to drop Sprint for another provider (or just get out of contract to get a new phone).
Click to expand...
Click to collapse
Why would i do that, sprint is the best coverage in my area.
Wouldn't this be a material change of contract only if you subscribe to premium services?
Sent from my EVO using Tapatalk 2
Hmmm interesting
Sent from my EVO using xda premium
mulhiny said:
Wouldn't this be a material change of contract only if you subscribe to premium services?
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Correct, which is why you could cancel your contract ETF free.
The question is, what is considered premium content. Is the $10 charge for more a smartphone considered premium?
Also, this may only be regional.I know people in California have been able to cancel already without the ETF.
Sirchuk said:
Correct, which is why you could cancel your contract ETF free.
The question is, what is considered premium content. Is the $10 charge for more a smartphone considered premium?
Also, this may only be regional.I know people in California have been able to cancel already without the ETF.
Click to expand...
Click to collapse
The evo LTE has to be premium its one of what 3,4 phones they sell that have the radios for lte
Sent from my EVO using xda app-developers app
polar2792 said:
The evo LTE has to be premium its one of what 3,4 phones they sell that have the radios for lte
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
The phone itself doesn't determine premium or not. Premium features may be items like damage protection, international calling, etc. It almost definitely has nothing to do with what phone you have. It's premium service features.
They don't charge an additional fee for LTE service. They do however charge a fee for Smartphone data service (since smartphones use more data than a traditional cell phone). That may be considered a premium service. If it is, then every Evo 4G LTE owner has an "out" on their contract.
Sirchuk said:
The phone itself doesn't determine premium or not. Premium features may be items like damage protection, international calling, etc. It almost definitely has nothing to do with what phone you have. It's premium service features.
They don't charge an additional fee for LTE service. They do however charge a fee for Smartphone data service (since smartphones use more data than a traditional cell phone). That may be considered a premium service. If it is, then every Evo 4G LTE owner has an "out" on their contract.
Click to expand...
Click to collapse
Pretty sure on my og evo there was an additional wimax fee on top of the premium data fee
Sent from my EVO using xda app-developers app
polar2792 said:
Pretty sure on my og evo there was an additional wimax fee on top of the premium data fee
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Og evo only had $10 up charge
Sent from my EVO LTE using xda-developers app
damn it
My bill went up 36 cents to $70.31a month!
I'm going to switch to Verizon and pay $110 to 120. a month!
That'll teach em!
Everything Data - 450 Anytime Minutes Included $69.99
Employee Discount Sprint 19% -$13.30
Premium Data add-on charge $10.00
Sprint Surcharges $3.29
Show DetailsShow Details And Explanation of Charges
Total Due by March 27 $70.31
Make Payment Now
Thanks for sharing. I've been looking for a way out of my contact. Sprint service here gets worse by the day. Most times I get about 10kb download on 3G. And that's when my data isn't disconnecting constantly.
Sent from my EVO using xda app-developers app
If there is a way out of the contract then I'm definitely taking advantage of that and buying a new phone. HTC One or the Galaxy S4. Most likely the S4 since I'm getting sick of HTC. Good lookin' out. Hopefully this will work out.
... Sent from my 'Oops! Should've bought the S3!' via XDA-Developers App.
Good luck to those who saw an increase. I won't find out on mine for a couple more days.
gameaddict8 said:
Og evo only had $10 up charge
Sent from my EVO LTE using xda-developers app
Click to expand...
Click to collapse
For those talking about the charge on the OG EVO, it wasn't a 4G charge. Ugh. I feel like I'm repeating myself because people don't pay attention and don't care to understand. The $10 charge that Sprint started with the first EVO is a $10 data surcharge for all smartphones because they CAN use more data than a dumb-phone. It has nothing to do with LTE or 4G. It was an excuse Sprint used to increase their data fees while still giving unlimited data.
trsix said:
My bill went up 36 cents to $70.31a month!
I'm going to switch to Verizon and pay $110 to 120. a month!
That'll teach em!
Everything Data - 450 Anytime Minutes Included $69.99
Employee Discount Sprint 19% -$13.30
Premium Data add-on charge $10.00
Sprint Surcharges $3.29
Show DetailsShow Details And Explanation of Charges
Total Due by March 27 $70.31
Make Payment Now
Click to expand...
Click to collapse
As for the person mocking me regarding the .36 cent increase and switching to Verizon and paying more. Look, I didn't say you had to switch carriers, it just lets you out of your contract. So cancel and restart under a different name or something, you can get a new phone for the subsidized price. I myself am sick of the crappy service and promise of LTE in my area that never came (was supposed to be second half of last year). Even with my free AirRave, service still sucks.
I too get an employee discount, but I also get a discount with all the other carriers. The ONLY benefit I have with Sprint is the unlimited data. Verizon and AT&T would only cost me $5 more per month with better service, and 4GB of data (we haven't gone over 3GB in the last 4 years).
So, feel free to be an ass and mock me,I don't care. I'm trying to help those who DO want a new phone for $200 instead of $500, or who do want to jump carriers (and get a new phone). To those select few, your welcome and good luck!
I've been following the Slick Deals thread as well as this one also here on XDA. I've already tried calling to see if they know what my personal change will be and, of course, the rep had no idea (she actually didn't even know about the statement on the bill in the first place). My bill comes out on the 10th of each month so I have to wait until then to see the changes and start my full attack.
Just set your Rom to force roam, download a ton, then sprint will cancel it for you. I just put 6gb on mine in roaming fees sprint will have to pay
Sent from my EVO using Tapatalk 2
how can someone make this happen? do u call sprint? what would i need to say?
http://forum.xda-developers.com/showthread.php?t=2167622
Sent from my EVO using Tapatalk 2
Does getting out of my contract mean losing my phone numbers?
tmuka said:
Does getting out of my contract mean losing my phone numbers?
Click to expand...
Click to collapse
A lot of times they give you a given amount of time to port out.
Sent from my EVO using xda premium
ToiletDucky said:
Just set your Rom to force roam, download a ton, then sprint will cancel it for you. I just put 6gb on mine in roaming fees sprint will have to pay
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Not everyone gets unlimited roaming?
... Sent from my 'Oops! Should've bought the S3!' via XDA-Developers App.

Questions for T-Mobile users.

Alright, so currently I have an S3 with T-Mobile and I'm paying around $100 for just my line that includes 500mins, unlimited data and text.
I rarely break the 150min mark each month so I would definitely like to change my plan to something that offers less minutes. Makes no sense on paying for something I don't use, right.
What would be my best option right now? Go on a prepaid plan and buy the Nexus 5 from the playstore? Is there a hassle from switching to a normal plan to a prepaid plan with T-Mobile?
I would be more than happy paying less to get 200mins, unlimited text, and data. 2.5 or 5gb before throttling is fine with me.
Sent from my Nexus 7 using xda app-developers app
The T-Mobile $30 plan.. 100 minutes, unlimited texts, 5GB of 4G LTE.
Just add like $50 every month and you'll have around , what.. 275-300 minutes you can use.
But if you're still on contract with T-Mobile, the ETF is $200.
And yes, you can buy the phone from the Play Store.
Wow that's crazy expensive. My T-Mobile plan is $120/month for 3 lines, unlimited everything. Data IS throttled after 500mb though. Not an issue for me since I'm always on wifi. I can bump it to unlimited for an extra $20
IXChicharitoXI said:
Alright, so currently I have an S3 with T-Mobile and I'm paying around $100 for just my line that includes 500mins, unlimited data and text.
I rarely break the 150min mark each month so I would definitely like to change my plan to something that offers less minutes. Makes no sense on paying for something I don't use, right.
What would be my best option right now? Go on a prepaid plan and buy the Nexus 5 from the playstore? Is there a hassle from switching to a normal plan to a prepaid plan with T-Mobile?
I would be more than happy paying less to get 200mins, unlimited text, and data. 2.5 or 5gb before throttling is fine with me.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Not sure how you're paying so much for the classic 500min plan, maybe you got extra services along with it? Should only be $85/w tax. And if you said you don't use as much minutes then go with the prepaid $30/mo like that person said. Or you can go with straight talk for $45/mo unlimited talk text and web (might throttle 2.5gb). I'm not sure if they are still selling GSM sim cards because they kept being pulled off the shelves.
Synyster06Gates said:
Wow that's crazy expensive. My T-Mobile plan is $120/month for 3 lines, unlimited everything. Data IS throttled after 500mb though. Not an issue for me since I'm always on wifi. I can bump it to unlimited for an extra $20
Click to expand...
Click to collapse
Well you're on the new simple/value plans that T-mobile has. 3 lines should cost you $90 ($50 first line $30 second $10 add a line) for unlimited talk text and unlimited web throttled at 500mb. You might be over paying as well unless you have the 2.5gb data plan or the jump plan services.
Deekayy said:
Well you're on the new simple/value plans that T-mobile has. 3 lines should cost you $90 ($50 first line $30 second $10 add a line) for unlimited talk text and unlimited web throttled at 500mb. You might be over paying as well unless you have the 2.5gb data plan or the jump plan services.
Click to expand...
Click to collapse
Unfortunately I am over paying by $30. I didn't get the simple value plan. I switched from AT&T right before they ended the classic unlimited contracts. What really sucks is the T-Mobile service went to **** in my area a few days after my "2 week trial period" (that was really maybe a week after getting the phones shipped and activated) and they refuse to help me out in any way. It's a story for another time, but I'm absolutely furious at T-Mobile.
I got the Ptel Paygo plan (on T-Mobile network), I don't really need data (on wifi almost everywhere, with T-Mobile 4G hotspot at $17.50/mo for 1.75gb). 5 cents per minute. Bought a $100 card with coupon for $78, so 2000 minutes for a year. Haven't got my sim yet, will run speed test once I get it.
Deekayy said:
Not sure how you're paying so much for the classic 500min plan, maybe you got extra services along with it? Should only be $85/w tax. And if you said you don't use as much minutes then go with the prepaid $30/mo like that person said. Or you can go with straight talk for $45/mo unlimited talk text and web (might throttle 2.5gb). I'm not sure if they are still selling GSM sim cards because they kept being pulled off the shelves.
Click to expand...
Click to collapse
Yeah, I think I'm being charged $8 or $10 for insurance on the phone.
How exactly do pre paid plans work? I assume the bill won't arrive to my house anymore? Do I have to to to the T-Mobile store before the month ends to pay for the following month before it gets disconnected?
Sent from my Nexus 7 using xda app-developers app
Also if I were to sign up for the pre paid plan. Could I bring the phone to a T-Mobile store and could they activate the new sim at the store or do I have to do it myself online?
Thank you for the responses everyone, i really appreciate it.
Sent from my Nexus 7 using xda app-developers app
Synyster06Gates said:
Unfortunately I am over paying by $30. I didn't get the simple value plan. I switched from AT&T right before they ended the classic unlimited contracts. What really sucks is the T-Mobile service went to **** in my area a few days after my "2 week trial period" (that was really maybe a week after getting the phones shipped and activated) and they refuse to help me out in any way. It's a story for another time, but I'm absolutely furious at T-Mobile.
Click to expand...
Click to collapse
That's unfortunate, sorry to hear. So you're on a 2-year contract then I suppose? Did you get basic phones or smart phones when you signed up? If anything you can always try to call customer service (Dial 611) and ask to be switched to the new simple choice plan but they might charge you a $200 migration fee per line. In that situation, you can probably argue that your service has not been working well ever since you got it and hopefully they'll work something out.
IXChicharitoXI said:
Yeah, I think I'm being charged $8 or $10 for insurance on the phone.
How exactly do pre paid plans work? I assume the bill won't arrive to my house anymore? Do I have to to to the T-Mobile store before the month ends to pay for the following month before it gets disconnected?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
The only service that does that still bills to your house is T-Mobile Family Mobile (only in walmart) $39.88/mo unlimited talk text unlimited web 2.5 throttle (3G, some say 4G). That service is no contract and you can set auto pay with your debit/credit card or pay at any walmart location.
Other T-mobile pre-paid services is the "monthly 4G" which you will need to purchase a pre-paid card at any convenience store and refill your service at the end of each month. Or you can pay the balance of the bill online through T-Mobile prepaid website. If you don't pay your remaining balance by the end of the month it will get shut off and I believe T-Mobile will hold for 7-14 days before they release the number.
I can't give you a suggestion on which service you should use because I use both Verizon and T-Mobile services (note 2 and nexus 5) on a dealer line. Believe it or not, T-Mobile pulls off 21mb vs verizon 12mb in my home. If anything i'd start with the $30 pre-paid plan and test out the service to see whether or not it works in your area. If you feel that you get a lot of drop calls, you can try the actual T-Mobile service (Simple choice plan) because it's running on a primary network. Don't want to get too technical on why contracts vs pre-paid services are good or bad.
Replying to your second question:
You can purchase a Sim starter kit on the actual T-mobile site and you can activate it yourself, very easy. Follow the steps and select the plan that you desire.
t-mobile (dot) com/shop/plans/activatecodes (dot )aspx
Deekayy said:
That's unfortunate, sorry to hear. So you're on a 2-year contract then I suppose? Did you get basic phones or smart phones when you signed up? If anything you can always try to call customer service (Dial 611) and ask to be switched to the new simple choice plan but they might charge you a $200 migration fee per line. In that situation, you can probably argue that your service has not been working well ever since you got it and hopefully they'll work something out.
Click to expand...
Click to collapse
I will attempt to do this over the weekend. I am on a 2 year contract. When we signed up, I got a Galaxy S3, an LG F3, and an LG F6.
Since we started, none of the phones will reliably get phone calls or text messages. More often than not when people try to call us (even the T-Mobile reps calling me back) the phone will ring on their end, but I never get a ring or even missed call notification. A voice-mail will randomly pop up later in the day. Text messages will stop for hours on end then all of a sudden 10 or so will come to my phone at once. MMS won't reliably send or download. It's been a FRUSTRATING experience to say the least.

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