Warning - TMO trying to force upgrade to expensive Internet plan to get upgrade price - myTouch 4G General

I have an unlimited $14.99 internet plan, and at the TMo store, I was told I had to upgrade it to a $30/month plan to get the upgrade price for the phone. I just walked out.
If anyone finds a good way around this BS, please post.

Are you available for an upgrade? Typically they will grandfather in plans if you are available for your regular upgrade, but if you try to ask for an upgrade early they will force you to more expensive plans.
Your best bet is to call up T-Mobile and talk to their Customer Loyalty/Retention department. Depending on how long you have been with T-Mobile, they work wonders for you, albeit you would have to wait for your phone to arrive in the mail.

I need to fight with them today myself. I have a family plan and already had one phone with a $25 unlimited plan on it. When I added this line they put me on a $30 plan and did not grandfather in the $25 rate.
Sent from my T-Mobile G2 using XDA App

DarkAgent said:
Are you available for an upgrade? Typically they will grandfather in plans if you are available for your regular upgrade, but if you try to ask for an upgrade early they will force you to more expensive plans.
Your best bet is to call up T-Mobile and talk to their Customer Loyalty/Retention department. Depending on how long you have been with T-Mobile, they work wonders for you, albeit you would have to wait for your phone to arrive in the mail.
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Will try calling. I was eligible on this line, but they want to force people off the cheaper plans (some nexus users are still on $5.99 plan).
PS - went to their website, and it offered the upgrade, but when I started the process, it popped up a "warning" that I would have to revisit their website after they shipped it and set up an "android" plan.
Tempted to go through the process on my credit card (not on my TMo account credit - so they cannot pull back the upgrade "discount"), and when I get the phone - just put the SIM in and see what happens.
AT $180/year more for the data plan, it would be better for me to just pay the full price. Will get most of it back from my Nexus on eBay if I decide to keep the phone past the remorse period.

Fight harder -- depending on how long you have been with T-Mobile, they will give you their new Android Premium Web for $20 a month.

I have been with them before they officially started up in the US (used them in Germany).
On hold - will see....
Guess what - from customer retention - $99 for the upgrade (not $199), and the $30 "android" plan for $20/month. I also have a 20 day period to return and restore my existing data plan.
From this and one other experience, it appears customer retention should be the way to go as a normal upgrade route (that is how I got the $14.99 unlimited plan a while back).

What's this Android Premium Web? I have been with them for over 5 years on the family account. My work account has been with them since the voicestream days.
Sent from my T-Mobile G2 using XDA App

Android Premium Web is just the official name for the $30/month unlimited data plan for Android phones.

That unlimited stuff is bs because its not truly unlimited any how u use over 3gigs for a certain month they drop udown to edge speeds but the only way u will know is if u do a speed test
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jovan285 said:
That unlimited stuff is bs because its not truly unlimited any how u use over 3gigs for a certain month they drop udown to edge speeds but the only way u will know is if u do a speed test
Sent from my HTC Magic using XDA App
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Would they also be doing that to existing $5.99 - $14.99 "unlimited" plans?

jovan285 said:
That unlimited stuff is bs because its not truly unlimited any how u use over 3gigs for a certain month they drop udown to edge speeds but the only way u will know is if u do a speed test
Sent from my HTC Magic using XDA App
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First of all, the soft cap is 5 GB, not 3 GB. Secondly, I hear if you live in an area where there is HSPA+, after 5 GB they will drop you to 3G, then after 10 GB they will drop you to edge.
Secondly, it is still "unlimited" because you can still use the Internet -- just at slower speeds.
Lastly, they send you a text message telling you they throttled your speed, so you know. If you have been a customer with T-Mobile for a while, and/or this only happens to you once in a while, calling up T-Mobile can typically get them to remove the throttle.

gaww said:
Would they also be doing that to existing $5.99 - $14.99 "unlimited" plans?
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Not sure, but they probably do.

i pay $20.00 for unl. inter. you need to call customer care and order your phone from them in order to keep your cheap inter.

I'm not sure why you guys think you deserve the right for an early upgrade when you are currently locked into a 2 year contract. If you try to talk them into it they have no choice but to force you to get the new prices.
I've never understood the purpose of locking yourself into a new 2 year contract every time a new phone comes out. If a new phone is coming out, and you KNOW for a fact you want it, then save up ahead of time and buy it full price. That way you can keep your old grandfather plans with the much cheaper pricing. Or you can do what I'm doing and go with their EM+ solutions, which only T-Mobile offers, and have a much cheaper monthly bill but buy your phones outright. It saves much more money, just sell your current phone on craigslist and pay the difference.
Sent from my T-Mobile G2 using XDA App

I was not locked in on the line I upgraded with.
Currently using Nexus from eBay - will be selling it back there IF I decide to keep the 4G. If not, I have 20 days to return and go back to grandfathered plan.
I had been thinking about just paying full price and keeping my $14.99 plan if they had stuck with $30 for the plan.
What is their EM+ solutions and do you know what the EM+ price would be on this device?

Arcadia310 said:
I've never understood the purpose of locking yourself into a new 2 year contract every time a new phone comes out. If a new phone is coming out, and you KNOW for a fact you want it, then save up ahead of time and buy it full price. That way you can keep your old grandfather plans with the much cheaper pricing. Or you can do what I'm doing and go with their EM+ solutions, which only T-Mobile offers, and have a much cheaper monthly bill but buy your phones outright. It saves much more money, just sell your current phone on craigslist and pay the difference.
Sent from my T-Mobile G2 using XDA App
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Well, it can't get any cheaper than what I'm paying - $30 voice and $20 data. I may get more minutes with EM+, but I don't need them. And, by upgrading I don't have to change plans or anything. So, I get the phone at subsidized pricing as I know I'll be with T-Mo anyway. Furthermore, if I DO need to change providers for any extreme reason, the ETF drops over time, so nothing is lost and everything is gained, at least for me.

My t mobile rep let me stay with my hd2 data plan as long as it worked with the phone. Which it did.
Sent from my HTC Glacier using XDA App

Scoop24 said:
My t mobile rep let me stay with my hd2 data plan as long as it worked with the phone. Which it did.
Sent from my HTC Glacier using XDA App
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Was that at full price or "upgrade" price?

gaww said:
Was that at full price or "upgrade" price?
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I upgraded
Sent from my HTC Glacier using XDA App

I didn't have this problem at all

Related

AT&T Service for Captivate

I've done some looking around, and I found the Captivate at Newegg.com for $79.99 with a renewal of contract, BEWARE!!!!!
I didn't get the warm and fuzzies from Newegg, so I stopped the process with them and called AT&T. Here's what I found:
My existing plan affords me the unlimited Data, without the new data plan restrictions.
When you buy from one of these Authorized AT&T Dealers, they effectively cancel your existing contract, and start a new contract with their name, and that is how they get paid(from AT&T). The Up side is you can get a Captivate for $79.99, the down side is if you have a "true" unlimited data package, you will loose it, and get the data plan with the cap.
That's not completely true..
If you mean "authorized dealers" such as LetsTalk or wirefly .. they let you keep your old unlimited 30$ data plan.. I'm a little surprise newegg wouldn't let you do that.. try calling newegg and argue it back.
Best Buy was able to do this for me as well, selling at the 99.99 price and giving me the unlimited data after a call to AT&T.
darkamikaze said:
That's not completely true..
If you mean "authorized dealers" such as LetsTalk or wirefly .. they let you keep your old unlimited 30$ data plan.. I'm a little surprise newegg wouldn't let you do that.. try calling newegg and argue it back.
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I dont know about LetsTalk or Wirefly, but Newegg said I would keep my data plan, and appearance wise, it would all remain the same, but it was the AT&T Rep that said the plan would technically change, I would be changing the plan and I would loose the current true unlimited data plan, and would be under the new unlimited data plan that actually has a limit. That's why, they could only offer me the cheaper phone IF my plan was still offered by AT&T.
Amazon.com is selling the captivate for .01 with a new contract.
Sent from my SAMSUNG-SGH-I897 using XDA App
Bought my captivate for [email protected], and there was an option to keep the unlimited plan. Sounds like you got hosed.
Sent from my SAMSUNG-SGH-I897 using XDA App
I don't know about the contract changes and stuff but, I got mine for $9.99 off Wirefly with a new 2 year contract. Needed 3 lines, now I have 3 lines..lol
Mnay "authorized dealers" treat a new contract different then an upgrade. Some of these deals ONLY apply to new contracts and it is up to the retailer to decide. New Contracts should not get Unlimited Data - even AT&T store managers get in trouble for doing this. Upgrades to hardware on current contracts do allow you to keep the unlimited data plan if you have it already.
There is nothing magic here, but if you are not sure, you should ask.
I was able to keep my unlimited plan when ordered from letstalk.
Sent from my SAMSUNG-SGH-I897 using XDA App
I also just ordered my Captivate from Amazon for 1 penny (new contract, 4 lines). Quick off topic question, how is the call quality?
I just purchased from WireFly and was able to my unlimited data package no problem. What's odd here is NewEgg uses the same company called Simplexity, that being said there should be NO issues with keeping your current unlimited data plan.
esox23
I went thru letstalk and they set me up on the limited..I called at&t adn told em I didn't want the plan and I wanted my old one that was grandfathered in. They said ok but not again. I bricked my phone and sent it back to lettalk and they sent mea phone back and changed the data plan on me again...I had to call at&t but they set me back to unlimited data for $30. I thought they were going to allow folks to keep the unlimited forever so long that they stayed with at&t
zeezz said:
Best Buy was able to do this for me as well, selling at the 99.99 price and giving me the unlimited data after a call to AT&T.
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How'd you manage this price? They are showing $149 right now online... any haggling?
pmpntl said:
How'd you manage this price? They are showing $149 right now online... any haggling?
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costco has it for 99$ too with free bt
I thought I read somewhere they were 99 cents at Amazon.?
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darkamikaze said:
costco has it for 99$ too with free bt
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Is that for new or upgrade?
There are some GREAT prices out there for the Cap no doubt, I was just warning everyone about what AT&T told me regarding these plans. I didn't want anyone with the true Unlimited Data to loose it, and get stuck with the "New" Unlimited Data, which is capped at 2gig's per month(Not sure of the exact limit)
pmpntl said:
Is that for new or upgrade?
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upgrade :x
A buddy of mine has an iPhone 3g and will be upgrading to a Captivate. He called and made sure about his data. If your already on the unlimited, then you get to keep the unlimited. But if you drop it from unlimited..you don't get it back.

59.99 Unlimited Everything on 4/13

Did anyone else switch to this (non-contract EM+)?
I switched and it took effect on yesterday's billing cycle. And now the data connection doesn't work. Opening the browser redirects everything to web2go.com. I've tried calling T-Mobile and they can't figure it out. And the last person I was talking to literally put me on hold and then LITERALLY left. And now since it's after hours, there's no more customer service. What a [email protected]#! *#$%*.
Has anyone else switched to the promo that they had a few days ago?
There's a guy on T-mobile's forums that has the same issue and no resolution. Maybe that's the reason they pulled it so quick.
Sucks that they pulled it. I ran to the store as soon as I could to take advantage of it, but T-mobile employees didn't even know it existed by the 16th. :-(
You know there is always simple mobile 60 bucks a month unlimited.
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masterjack98 said:
You know there is always simple mobile 60 bucks a month unlimited.
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Never heard of it. What is Simple Mobile? Is that a regional carrier?
Not really sure i live in chicago and use it and get hspa+ on a mytouch 4g. Simple Mobile is a mvno of tmobile and accepts a wide variety of gsm devices. Check out thier site...
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Simple Mobile is Wal-mart. They use the T-mobile towers for their service.
kalel33 said:
Simple Mobile is Wal-mart. They use the T-mobile towers for their service.
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Do they have access to ALL of T-Mobiles towers? Meaning Simple Mobile coverage is 100% = to T-Mobile's?
Or only in certain parts of the country?
Not too sure about the walmart connection saw a pic of the president of the company and he didnt look like a white amercan southener to me...check out the website it will answer all your questions
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masterjack98 said:
Not too sure about the walmart connection saw a pic of the president of the company and he didnt look like a white amercan southener to me...check out the website it will answer all your questions
Sent from my HTC Glacier using XDA Premium App
Click to expand...
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You're right, I'm getting it mixed up with Wal-mart's plans.
masterjack98 said:
You know there is always simple mobile 60 bucks a month unlimited.
Sent from my HTC Glacier using XDA Premium App
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I use simple On my mytouch 4g and I love it!!! Would recommend to ANYONE who wants exactly the save service (simple = TMO!) without a contract!
4g is blazing fast!!!
Sent via IPad 2
Paul22000 said:
Never heard of it. What is Simple Mobile? Is that a regional carrier?
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NATIONAL CARRIER... ITS TMOBILE !!
See http://www.mysimplemobile.com/Index.aspx
Do they charge tax or is it $60 total?
60 flat I've been on them for 4 months tho they do throttle after 2gbs
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Yeah they definitely throttle your account at 2gigs. I just wish these phone conpanies would be honest and just state what they offering at what price. Good thing about simple mobile is that ive got no contract with them so i can get rid of their lieing asses when i want.
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Paul22000 said:
Do they charge tax or is it $60 total?
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Im a DM with T-Mobile in Minneapolis, so let me clear this up. Trust me, a lot of people are confused by this, including employees.
Simple Mobile (or Family Mobile) is a service sold by WalMart. They use Tmo towers and Tmo handsets. They have their own SIM that works in Tmo handsets without the need for unlocking.
They offer $60 unlimited everything with 2GB throttle cap. Data has access to HSPA+ and gets the same speedtest results.
It is considered a MVNO and is added in to Tmo's numbers when reporting total subscribers, but the phone number will NOT show up in any internal Tmo systems (CAM or bill pay.) Because of this, your bill can not be paid at a Tmo store.
In regards to plans, Tmo has their 79.99 TrulyUnlimited contract plan with 2GB throttle cap and had planned to release an EM+ nocontract version at the 59.99 rate. At the last minute, they pulled this plan and decided against it.
They made this decision on the 10th or 11th, so a lot of CS reps may have been confused. If you changed your EM+ plan to the 59.99 rate in anticipation of this, your data would have been disconnected on the 11th as this plan doesnt exist!
They did, however, decide to offer the 5GB throttle on the contract plan for an additional $10 making it total $89.99.
I know it sucks a little and I'm not defending the decision or anything. I will say this though - Tmo is becoming a little better at listening to customers needs and is more responsive than in the past. You can still get $79.99 with 5GB throttle on EM+ and maybe this too will change in the near future.
zmodp said:
Im a DM with T-Mobile in Minneapolis, so let me clear this up. Trust me, a lot of people are confused by this, including employees.
Simple Mobile (or Family Mobile) is a service sold by WalMart. They use Tmo towers and Tmo handsets. They have their own SIM that works in Tmo handsets without the need for unlocking.
They offer $60 unlimited everything with 2GB throttle cap. Data has access to HSPA+ and gets the same speedtest results.
It is considered a MVNA and is added in to Tmo's numbers when reporting total subscribers, but the phone number will NOT show up in any internal Tmo systems (CAM or bill pay.) Because of this, your bill can not be paid at a Tmo store.
In regards to plans, Tmo has their 79.99 TrulyUnlimited contract plan with 2GB throttle cap and had planned to release an EM+ nocontract version at the 59.99 rate. At the last minute, they pulled this plan and decided against it.
They made this decision on the 10th or 11th, so a lot of CS reps may have been confused. If you changed your EM+ plan to the 59.99 rate in anticipation of this, your data would have been disconnected on the 11th as this plan doesnt exist!
They did, however, decide to offer the 5GB throttle on the contract plan for an additional $10 making it total $89.99.
I know it sucks a little and I'm not defending the decision or anything. I will say this though - Tmo is becoming a little better at listening to customers needs and is more responsive than in the past. You can still get $79.99 with 5GB throttle on EM+ and maybe this too will change in the near future.
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Yep, we took the phone to a T-Mobile store and after the rep getting tossed around for literally 2 hours on the phone with T-Mobile customer service, tech support, etc, the only solution was to switch back to the original plan.
The jerks on the phone were even unwilling to credit us ANYTHING for our wasted time and energy, extreme amounts of frustration, and the lost cost of the cheaper plan.
Jerks.
Again, anyone who has Simple Mobile, is there tax or is it a flat $60 monthly bill?
Not true I have the 59.99 plan got grandfathered in only issue is the 22% tax.. everythings still working... Florida
Sent from my HTC Glacier using XDA App
i have simple mobile
i have simple mobile its 60 flat no tax or anything. everywhere tmobile has signal and 4g so does simple mobile. only thing that sucks is after you use 2gb they slow down your connection to dial up speed
yes i did.. got grandfathered in since i knew about the plan...

Goodbye Unlimited Data

http://www.engadget.com/2011/05/19/verizon-finally-killing-unlimited-data-plans-this-summer/
On the positive side, We will get the iPhone 5 the same time as AT&T...
What isnt clear to me from the article...
Will existing users be forced into a tiered plan, or allowed to remain on their existing plan?
Knowing VZW, I wont be shocked if we're all herded to some crappy capped plan.
As long as you don't sign a new contract or change anything with your data plan you should be good. They really can't just change your plan without your permission.
Sent from my ADR6400L using XDA Premium App
Not if you never leave it... Grandfather clause.
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what if i get a new phone after two years? have to agree to the new speed limit terms?
This sucks...I was hoping they would change their minds and keep an unlimited plan.
It was the reason I left AT&T after 10+ years.... because I could keep my unlimited data while switching carriers.
I'll be with Verizon as long as I'm grandfathered but will leave if they take it away.
micromania said:
what if i get a new phone after two years? have to agree to the new speed limit terms?
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As long as your plan doesn't change you're good. Only other way (by law) is in case of a straight buy out of Verizon. (IE... T-Mobile/AT&T).
Sent from my ADR6400L using XDA App
This lowers their price right
400 MB?
What if I buy my next phone outright, can I stay grandfathered? (I have estimated that buying it outright may be more cost-effective versus a tiered plan.)
nerozehl said:
What if I buy my next phone outright, can I stay grandfathered? (I have estimated that buying it outright may be more cost-effective versus a tiered plan.)
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I would assume yes. This is what I did on AT&T and I kept my original plan. You just have to make sure any rep that ever accesses your account doesn't accidentally remove the unlimited plan because once it's gone the option to add it gets removed from the system. At that point it becomes a real ***** to get it added back and requires the carrier's highest level of tech support to get it added back.
nerozehl said:
What if I buy my next phone outright, can I stay grandfathered? (I have estimated that buying it outright may be more cost-effective versus a tiered plan.)
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You can get your phone however you want... As long as you keep your plan, you are Grandfathered.
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DroidTh3ory said:
You can get your phone however you want... As long as you keep your plan, you are Grandfathered.
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As long as you already have an unlimited 4G plan. Moving from unlimited 3g to unlimited 4G required me to change my plan, so when Verizon moves to limited plans, I'll bet you'll be stuck with either keeping your unlimited 3g or moving to a limited 4G plan.
Sent from my Bolt
If you have the Thunderbolt, but your primary area doesn't have 4G, are you still on a 4G plan? I only get 4G when travelling on business.
nerozehl said:
If you have the Thunderbolt, but your primary area doesn't have 4G, are you still on a 4G plan? I only get 4G when travelling on business.
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Yeah, I think once you get a 4G device you're required to get the 4G plan ...
What 4G plan? My bill with a tbolt is exactly the same as before.
This makes me sad... but we saw it coming.
Could I buy a thunderbolt now for the unlimited 4G then upgrade my phone next year and maintain the unlimited plan? If so I might as well buy one now. I'm on the 1400minute $10 data Unlimited data/txt family plan I don't want to lose it. Could I buy the Thunderbolt to get a 4G plan and return it?
gdi2290 said:
Could I buy a thunderbolt now for the unlimited 4G then upgrade my phone next year and maintain the unlimited plan? If so I might as well buy one now. I'm on the 1400minute $10 data Unlimited data/txt family plan I don't want to lose it. Could I buy the Thunderbolt to get a 4G plan and return it?
Click to expand...
Click to collapse
Only the Verizon higher-ups can answer that. There's been no word on if/how they'll grandfather. As for the latter question, you'll go back to whatever you had if you return the phone. Technically there's no differentiation between 3G and 4G plans at least on the user facing side. They may have a different feature code or something on their end but right now it's the same email/web for smartphone that the 3G devices have. That makes a real gray area and no one really knows if you're good until you upgrade or beyond or if it'll kick you to tiered if you simply purchase a phone off-contract and try to activate it.
If they change your plan mid contract you can generally get out with no ETF.
mrzood said:
If they change your plan mid contract you can generally get out with no ETF.
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so i heard. Somebody up that Verizon contract so I can save it on my cpu just incase they try to up my unlimited data plan

[Q] Off Contract Advantage?

I am on the Sprint Network and will stay with them for a variety of reasons. I have always had a contract with them and upgraded whenever that opportunity presented itself. I am no longer on a contract and I'm considering a few options. The Note 3 (probably won't go that way due to problems on voice calls), The LG G2 or the Nexus 5. Advantage of the Nexus 5 is that it is off contract but if I am staying with Sprint anyway what advantage is there to being off contract? Sprint won't discount my monthly bill as far as I know so the off contract advantage has me a bit puzzled from the purely dollars and cents point of view. I'd be happy to hear views from others as to why this seems like a good idea. I'm leaning toward the LG G2 which will likely have a better camera and battery than the Nexus 5 and it's only $99 at Sprint with the 2 year contract. I'd go for the Nexus 5 at 399 for the 32GB model if it meant something off my monthly bill but I don't see Sprint giving me a discount just because I bought the Nexus 5 off contract. What am I missing?
I am in the exact same situation as you, except I bought a Note 3 and just returned it. If the Sprint Nexus 5 is available through google play, you buy that, use your upgrade towards an iphone 5s and sell it sealed. If the Nexus 5 winds up being only available through Sprint, then I'm not so sure what I'm going to do.
You can change your mind and leave whenever you want. And with the nexus you will be able to go to any carrier you want (except Verizon).
All in all, it gives you more options on what service provider you want. I would recommend seeing what offers the best service (data and calls) and pick that carrier or see if you can go prepaid. I know straight talk offers at&t and T-Mobile Sim cards and its like $51 a month after taxes for unlimited everything with 2.5 GB uncapped data.
Sent from my HTC6435LVW using xda app-developers app
ricecake2000 said:
You can change your mind and leave whenever you want. And with the nexus you will be able to go to any carrier you want (except Verizon).
All in all, it gives you more options on what service provider you want. I would recommend seeing what offers the best service (data and calls) and pick that carrier or see if you can go prepaid. I know straight talk offers at&t and T-Mobile Sim cards and its like $51 a month after taxes for unlimited everything with 2.5 GB uncapped data.
Sent from my HTC6435LVW using xda app-developers app
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Yes, I totally agree that there are A LOT of options. I've even thought about picking up Tmo @ $30/month, but I'm on Sero, only pay $50/month for unlimited everything, and my Sprint service has been fantastic since relocating to Orlando, FL. Oh decisions decisions
Jocelyn said:
I am in the exact same situation as you, except I bought a Note 3 and just returned it. If the Sprint Nexus 5 is available through google play, you buy that, use your upgrade towards an iphone 5s and sell it sealed. If the Nexus 5 winds up being only available through Sprint, then I'm not so sure what I'm going to do.
Click to expand...
Click to collapse
Boom Baby. Haha
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Trying to weigh my options as well.
My 2 year contract expired many months ago. I can buy the 16g Nexus 5 for $150 if I sign a new 2 year agreement, I can change to the Sprint One Up plan so I can be eligible for a new phone once a year (not sure pricing details), or I can buy through the Google Playstore for $350/$400. I have so many family members tied to the plan I am on I probably wouldn't switch carriers.
So if I bought through Google and in a year's time I wanted to switch phones I guess I could sell the Nexus 5 then use my upgrade to buy whatever phone I wanted. If I buy through Sprint, the upfront cost is cheaper, but I will have to wait a couple years if I want to switch phones.
Decisions, what do ya'll think?
For someone off-contract but that wants to stick with their post-paid account, the only advantage is flexibility. If coverage or financial conditions changed, you have the choice to be able to switch providers with no termination fees.
The only real exception to that would be the newer T-Mobile post-paid accounts where they do offer plans with lower base costs per month because they split off the phone subsidy, so if you bring your own phone you pay less since you aren't using a subsidy.
If you have a high degree of confidence you will be staying with your current contract provider and that other things like your financial situation will remain stable, I would say it makes more sense to just re-up with them and choose whatever phone you want from them. As far as which one, read some reviews and then try them out in-person at your local provider's store. Everyone has slightly different things they want out of phones, so without specific criteria it would be hard to say whether a Nexus 5 would still be the best phone for you.
I agree with you, flexibility is the main advantage of staying off contract. I've had an S3 for the last couple of years and am getting the itch to switch. If the HTC One came out today I would probably get that because I love the looks and build of it and I liked my original Evo, but it's so "old" now I want something newer - LG G2, Nexus 5 or some other upcoming phone.
electricpope said:
For someone off-contract but that wants to stick with their post-paid account, the only advantage is flexibility. If coverage or financial conditions changed, you have the choice to be able to switch providers with no termination fees.
The only real exception to that would be the newer T-Mobile post-paid accounts where they do offer plans with lower base costs per month because they split off the phone subsidy, so if you bring your own phone you pay less since you aren't using a subsidy.
If you have a high degree of confidence you will be staying with your current contract provider and that other things like your financial situation will remain stable, I would say it makes more sense to just re-up with them and choose whatever phone you want from them. As far as which one, read some reviews and then try them out in-person at your local provider's store. Everyone has slightly different things they want out of phones, so without specific criteria it would be hard to say whether a Nexus 5 would still be the best phone for you.
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It always amazes me how people would rather be in a contract that will require them to pay between $1-2,000 more over two years, instead of buying a phone outright and upfront, and save the money. Unless someone is too broke to afford a phone upfront... Of course if you can't afford a phone upfront, you likely can't afford a $100 monthly cell phone bill either.
wvcadle said:
It always amazes me how people would rather be in a contract that will require them to pay between $1-2,000 more over two years, instead of buying a phone outright and upfront, and save the money. Unless someone is too broke to afford a phone upfront... Of course if you can't afford a phone upfront, you likely can't afford a $100 monthly cell phone bill either.
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Sure, but for people who only pay $50/month for essentially unlimited everything ( 1000 landline minutes, unlimited mobile minutes, texts, and data), subsidizing phones works in our favor.
We've been w/Sprint forever and have numerous phones on the account. I'm one of the ones who pays $50 for unlimited. I'm assuming I would continue to pay $50/month whether I bought a phone outright or through contract. I doubt if I bought a phone off contract my bill would be lower than $50/month.
Jocelyn said:
Sure, but for people who only pay $50/month for essentially unlimited everything ( 1000 landline minutes, unlimited mobile minutes, texts, and data), subsidizing phones works in our favor.
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If your on contract, why not buy the phone through google play and just use that on Sprint til you leave for ATT/Tmo?
I'm off contract, like a year now.
SageWilliams said:
If your on contract, why not buy the phone through google play and just use that on Sprint til you leave for ATT/Tmo?
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Questions for T-Mobile users.

Alright, so currently I have an S3 with T-Mobile and I'm paying around $100 for just my line that includes 500mins, unlimited data and text.
I rarely break the 150min mark each month so I would definitely like to change my plan to something that offers less minutes. Makes no sense on paying for something I don't use, right.
What would be my best option right now? Go on a prepaid plan and buy the Nexus 5 from the playstore? Is there a hassle from switching to a normal plan to a prepaid plan with T-Mobile?
I would be more than happy paying less to get 200mins, unlimited text, and data. 2.5 or 5gb before throttling is fine with me.
Sent from my Nexus 7 using xda app-developers app
The T-Mobile $30 plan.. 100 minutes, unlimited texts, 5GB of 4G LTE.
Just add like $50 every month and you'll have around , what.. 275-300 minutes you can use.
But if you're still on contract with T-Mobile, the ETF is $200.
And yes, you can buy the phone from the Play Store.
Wow that's crazy expensive. My T-Mobile plan is $120/month for 3 lines, unlimited everything. Data IS throttled after 500mb though. Not an issue for me since I'm always on wifi. I can bump it to unlimited for an extra $20
IXChicharitoXI said:
Alright, so currently I have an S3 with T-Mobile and I'm paying around $100 for just my line that includes 500mins, unlimited data and text.
I rarely break the 150min mark each month so I would definitely like to change my plan to something that offers less minutes. Makes no sense on paying for something I don't use, right.
What would be my best option right now? Go on a prepaid plan and buy the Nexus 5 from the playstore? Is there a hassle from switching to a normal plan to a prepaid plan with T-Mobile?
I would be more than happy paying less to get 200mins, unlimited text, and data. 2.5 or 5gb before throttling is fine with me.
Sent from my Nexus 7 using xda app-developers app
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Not sure how you're paying so much for the classic 500min plan, maybe you got extra services along with it? Should only be $85/w tax. And if you said you don't use as much minutes then go with the prepaid $30/mo like that person said. Or you can go with straight talk for $45/mo unlimited talk text and web (might throttle 2.5gb). I'm not sure if they are still selling GSM sim cards because they kept being pulled off the shelves.
Synyster06Gates said:
Wow that's crazy expensive. My T-Mobile plan is $120/month for 3 lines, unlimited everything. Data IS throttled after 500mb though. Not an issue for me since I'm always on wifi. I can bump it to unlimited for an extra $20
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Well you're on the new simple/value plans that T-mobile has. 3 lines should cost you $90 ($50 first line $30 second $10 add a line) for unlimited talk text and unlimited web throttled at 500mb. You might be over paying as well unless you have the 2.5gb data plan or the jump plan services.
Deekayy said:
Well you're on the new simple/value plans that T-mobile has. 3 lines should cost you $90 ($50 first line $30 second $10 add a line) for unlimited talk text and unlimited web throttled at 500mb. You might be over paying as well unless you have the 2.5gb data plan or the jump plan services.
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Unfortunately I am over paying by $30. I didn't get the simple value plan. I switched from AT&T right before they ended the classic unlimited contracts. What really sucks is the T-Mobile service went to **** in my area a few days after my "2 week trial period" (that was really maybe a week after getting the phones shipped and activated) and they refuse to help me out in any way. It's a story for another time, but I'm absolutely furious at T-Mobile.
I got the Ptel Paygo plan (on T-Mobile network), I don't really need data (on wifi almost everywhere, with T-Mobile 4G hotspot at $17.50/mo for 1.75gb). 5 cents per minute. Bought a $100 card with coupon for $78, so 2000 minutes for a year. Haven't got my sim yet, will run speed test once I get it.
Deekayy said:
Not sure how you're paying so much for the classic 500min plan, maybe you got extra services along with it? Should only be $85/w tax. And if you said you don't use as much minutes then go with the prepaid $30/mo like that person said. Or you can go with straight talk for $45/mo unlimited talk text and web (might throttle 2.5gb). I'm not sure if they are still selling GSM sim cards because they kept being pulled off the shelves.
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Yeah, I think I'm being charged $8 or $10 for insurance on the phone.
How exactly do pre paid plans work? I assume the bill won't arrive to my house anymore? Do I have to to to the T-Mobile store before the month ends to pay for the following month before it gets disconnected?
Sent from my Nexus 7 using xda app-developers app
Also if I were to sign up for the pre paid plan. Could I bring the phone to a T-Mobile store and could they activate the new sim at the store or do I have to do it myself online?
Thank you for the responses everyone, i really appreciate it.
Sent from my Nexus 7 using xda app-developers app
Synyster06Gates said:
Unfortunately I am over paying by $30. I didn't get the simple value plan. I switched from AT&T right before they ended the classic unlimited contracts. What really sucks is the T-Mobile service went to **** in my area a few days after my "2 week trial period" (that was really maybe a week after getting the phones shipped and activated) and they refuse to help me out in any way. It's a story for another time, but I'm absolutely furious at T-Mobile.
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That's unfortunate, sorry to hear. So you're on a 2-year contract then I suppose? Did you get basic phones or smart phones when you signed up? If anything you can always try to call customer service (Dial 611) and ask to be switched to the new simple choice plan but they might charge you a $200 migration fee per line. In that situation, you can probably argue that your service has not been working well ever since you got it and hopefully they'll work something out.
IXChicharitoXI said:
Yeah, I think I'm being charged $8 or $10 for insurance on the phone.
How exactly do pre paid plans work? I assume the bill won't arrive to my house anymore? Do I have to to to the T-Mobile store before the month ends to pay for the following month before it gets disconnected?
Sent from my Nexus 7 using xda app-developers app
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The only service that does that still bills to your house is T-Mobile Family Mobile (only in walmart) $39.88/mo unlimited talk text unlimited web 2.5 throttle (3G, some say 4G). That service is no contract and you can set auto pay with your debit/credit card or pay at any walmart location.
Other T-mobile pre-paid services is the "monthly 4G" which you will need to purchase a pre-paid card at any convenience store and refill your service at the end of each month. Or you can pay the balance of the bill online through T-Mobile prepaid website. If you don't pay your remaining balance by the end of the month it will get shut off and I believe T-Mobile will hold for 7-14 days before they release the number.
I can't give you a suggestion on which service you should use because I use both Verizon and T-Mobile services (note 2 and nexus 5) on a dealer line. Believe it or not, T-Mobile pulls off 21mb vs verizon 12mb in my home. If anything i'd start with the $30 pre-paid plan and test out the service to see whether or not it works in your area. If you feel that you get a lot of drop calls, you can try the actual T-Mobile service (Simple choice plan) because it's running on a primary network. Don't want to get too technical on why contracts vs pre-paid services are good or bad.
Replying to your second question:
You can purchase a Sim starter kit on the actual T-mobile site and you can activate it yourself, very easy. Follow the steps and select the plan that you desire.
t-mobile (dot) com/shop/plans/activatecodes (dot )aspx
Deekayy said:
That's unfortunate, sorry to hear. So you're on a 2-year contract then I suppose? Did you get basic phones or smart phones when you signed up? If anything you can always try to call customer service (Dial 611) and ask to be switched to the new simple choice plan but they might charge you a $200 migration fee per line. In that situation, you can probably argue that your service has not been working well ever since you got it and hopefully they'll work something out.
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I will attempt to do this over the weekend. I am on a 2 year contract. When we signed up, I got a Galaxy S3, an LG F3, and an LG F6.
Since we started, none of the phones will reliably get phone calls or text messages. More often than not when people try to call us (even the T-Mobile reps calling me back) the phone will ring on their end, but I never get a ring or even missed call notification. A voice-mail will randomly pop up later in the day. Text messages will stop for hours on end then all of a sudden 10 or so will come to my phone at once. MMS won't reliably send or download. It's been a FRUSTRATING experience to say the least.

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