Related
Hello,
Sorry, I accidentally posted this in the Desire HD forum first (not that it should really matter of course).
I've started to notice that the glass on my Inspire 4G is making a slight snapping noise and moving a bit sometimes when I press on the corners, almost as if the glass is lifting slightly over time. Once I press the corners, it is fine for a few minutes, then I can do it again, hearing the snapping noises.
I want to root my phone and install RCMix HD, but I don't want to void my warranty if the glass is going to lift off my screen in a few months. Is anyone else seeing this issue? Other than this and poor battery life, I absolutely love the phone. It's a HUGE improvement over the xdandroid experience on my Touch Pro 2.
Anyone else with this problem?
gnnash said:
Hello,
Sorry, I accidentally posted this in the Desire HD forum first (not that it should really matter of course).
I've started to notice that the glass on my Inspire 4G is making a slight snapping noise and moving a bit sometimes when I press on the corners, almost as if the glass is lifting slightly over time. Once I press the corners, it is fine for a few minutes, then I can do it again, hearing the snapping noises.
I want to root my phone and install RCMix HD, but I don't want to void my warranty if the glass is going to lift off my screen in a few months. Is anyone else seeing this issue? Other than this and poor battery life, I absolutely love the phone. It's a HUGE improvement over the xdandroid experience on my Touch Pro 2.
Anyone else with this problem?
Click to expand...
Click to collapse
Yes, others have complained about the screen lifting. If you are within the 30 day return policy, you can try to exchange it. I don't think it'll completely come off over a long period of time.
yea, i didn't notice till after my 30 days were up. Still trying to find time to call HTC about it, Bugs the crap out of me! I'm sure it will lift to the point of dirt and moisture getting under there though. Damn tape!
mj0528 said:
yea, i didn't notice till after my 30 days were up. Still trying to find time to call HTC about it, Bugs the crap out of me! I'm sure it will lift to the point of dirt and moisture getting under there though. Damn tape!
Click to expand...
Click to collapse
If you bought the phone from at&t, they can do a warranty exchange or like you said, call HTC and see what they can do. If you rooted your phone, you need to bring it back to factory original state prior to returning it to either HTC or at&t.
Radio Shack, i bet they'd tell me to jump in a lake. AT&T told me to call HTC
mj0528 said:
Radio Shack, i bet they'd tell me to jump in a lake. AT&T told me to call HTC
Click to expand...
Click to collapse
LOL. HTC will do a warranty exchange. Not sure if rat shack will care.
If I do bring it in for a warranty exchange, will the next one just do the same thing? Is this common to all Inspires, or are most alright?
I know others have complained about the screen lifting or moving near the search key. Others have also complained about the lcd making funny colors while pressing on the search key. I guess its a hit or miss.
Sent from my calculator
Mine is also doing it
Sometimes it gets really bad and so annoying knowing that later through normal use eventually the glass will come off and or get all kinds of dust/lint under the glass.
I got mine @ Costco on launch day and they mentioned 90 days to replace if defective and after 90 days that I would have to deal with HTC for warranty? Is this true has anyone else dealt with Costcos wireless, will they replace it?
Funny thing is on launch day my brand new Inspire had white specks of lint under the glass and within the week I got it replaced and they agreed its defective.
So this could be an uprising defect.
sent from my Inspire™ 4G via XDA App
I bought mine directly from AT&T, and am still in my buyer's remorse period. So my biggest decision is whether to get another Inspire 4G or to switch to another phone. I love this phone, but don't want to get another if it is going to have the same problem. However, I don't know what other phone I would get in its place.
My corner by the search button is now visibly elevated. Either I just now noticed this, or it is rapidly getting worse. At this rate, I feel the glass would be off completely by next month.
kirk123 said:
I know others have complained about the screen lifting or moving near the search key. Others have also complained about the lcd making funny colors while pressing on the search key. I guess its a hit or miss.
Sent from my calculator
Click to expand...
Click to collapse
There is no lifting or moving on mine, though I can get a tiny bit of distortion if I hold down the search key firmly, however, you really have to press hard to get that, in normal use it is fine.
Edit-I guess some of this is like the patient who tells his doctor "it hurts when I move my arm this weird way", to which the doctor responds "Don't move it that way"
Damn... Mine is doing the same thing. This is bothersome...
It's not noticeable for me, unless I concentrate on it while I'm pressing on it. Also, if I hit the search button like others here, it discolors the screen.
Are there people out there who this doesn't happen to?
I'm considering "upgrading" to the Atrix. I really love the Inspire, but if it's just going to fall apart or get dust under the screen, I won't be able to handle it. The battery life of the Atrix entices me too, but there's just something special about the Inspire...
How long is the warranty on our phones? I suppose I could just replace it a few times before the warranty is up, but if my last replacement has the same issue later... I just don't know.
I sure wish that AT&T would have nabbed the Sensation. Then I would be switching right now, no question.
It's a "feature"
Mine does it, but it doesn't effect the phone. It's in a case so I don't even notice it now.
gnnash said:
Are there people out there who this doesn't happen to?
I'm considering "upgrading" to the Atrix. I really love the Inspire, but if it's just going to fall apart or get dust under the screen, I won't be able to handle it. The battery life of the Atrix entices me too, but there's just something special about the Inspire...
How long is the warranty on our phones? I suppose I could just replace it a few times before the warranty is up, but if my last replacement has the same issue later... I just don't know.
I sure wish that AT&T would have nabbed the Sensation. Then I would be switching right now, no question.
Click to expand...
Click to collapse
I wouldn't consider that an "upgrade". The manufactures warranty lasts a year.
Seems the only solution to fix this problem is to hit the search button with a hammer xD.
All jokes a side as long as there is no dust and the glass isn't seriously falling out of the phone, I would just chalk it up as normal. Every phone has its quirks.
Sent from Hey... This isn't where I parked my car.
mudknot2005 said:
I wouldn't consider that an "upgrade". The manufactures warranty lasts a year.
Seems the only solution to fix this problem is to hit the search button with a hammer xD.
All jokes a side as long as there is no dust and the glass isn't seriously falling out of the phone, I would just chalk it up as normal. Every phone has its quirks.
Sent from Hey... This isn't where I parked my car.
Click to expand...
Click to collapse
Hence the quotes around "upgrade"
Anyway, I agree that every phone has its quirks, and that's fine. For me, the relatively short battery life of the Inspire is a quirk. But a lifting screen isn't a quirk, but a straight-up defect. A defect should never be considered "normal", even if it happens to all phones of a certain model.
I'm going to go and exchange the phone this afternoon. If the display model at the store is okay, with no lifted screen, I will go with the Inspire again. If the display model is lifted as well, I may go with the Atrix. Hopefully the bootloader protection will be broken someday, and development will flourish.
It really is a bummer for me though, as I really do love my inspire.
By the way, just got off the phone with HTC to see if this was a known issue that was being fixed in manufacturing. Apparently, my representative had never heard of the problem. Must be so slight that most people aren't noticing the problem.
Anyway, It sounds like it isn't being actively worked on to fix the issue.
If i push the glass in the corner of the search key, i can feel the glass mive and it creeks too.
Sent from my Desire HD using XDA App
My right lower corner bleeds out a little if I push on it real hard and so does the left side but screen is not elevated at all. it's as flat as it can be. There is no dust trapped. This phone is like 1 month old. I also went to the at&t store and checked out to the display model and all are the same but none had the screen elevated.
This may be an individual issue. But I also tried to push the atrix and captivate on the right lower corner and they dont bleed.
Sent from my Inspire 4G using XDA Premium App
Talk about a pita, I have been transferred to everyone under the sun at htc and at&t with no one telling me anything but send it in. I don't know about you, but I can't live without my phone for that long due to work.
Should've bought it at Best Buy. Geek squad protection plan is expensive but very well worth it for oh crap moments or times like these.
Was wondering if it was worth upgrading from a g2? What do you guys think about it? Let me have some pros and cons before I dish out my booze money I had saved lol.
[G2/HTC Vision]
no. just wait for the next one. the build quaility of sensation is really low.
henrik.dk said:
no. just wait for the next one. the build quaility of sensation is really low.
Click to expand...
Click to collapse
agreed ,and henrik.dk was being nice because he could of said worse
henrik.dk said:
no. just wait for the next one. the build quaility of sensation is really low.
Click to expand...
Click to collapse
dont get any worse than the build quality of the g2 ....get one
tigerz0202 said:
dont get any worse than the build quality of the g2 ....get one
Click to expand...
Click to collapse
you also right thats why he should wait dont make sense to to dush out more money for another low build quality phone
Can you elaborate on poor build quality?
I bought yesterday and now you have me seriously worried.
phonegod said:
you also right thats why he should wait dont make sense to to dush out more money for another low build quality phone
Click to expand...
Click to collapse
well i like mine ,ive got no probs with the build quality , i get a new phone every year so i only wait a year, my hd2 was the only phone i kept over a year, so its whatever your means are to keep up with the technology
mcpothead said:
Can you elaborate on poor build quality?
I bought yesterday and now you have me seriously worried.
Click to expand...
Click to collapse
just read the forum post on sensation general,sensation Q&A theres alot of things that go on with the phone i for one like it not had some of the problems people have but this is my third sensation so ive had my bit of problems but on my third sensation everthing is good
phonegod said:
just read the forum post on sensation general,sensation Q&A theres alot of things that go on with the phone i for one like it not had some of the problems people have but this is my third sensation so ive had my bit of problems but on my third sensation everthing is good
Click to expand...
Click to collapse
Thanks mate yea I saw the issues there they seem to be with certain handsets only.
I was just worried as the guy above made it sound like there was problem with all the handsets build quality
mcpothead said:
Thanks mate yea I saw the issues there they seem to be with certain handsets only.
I was just worried as the guy above made it sound like there was problem with all the handsets build quality
Click to expand...
Click to collapse
sure no problem you will be ok just handle the phone with care the back piece is fragile very, try not to drop the back cover or you will loose your volume rocker or the power button and remember to slide it in and out the back cover head first thats what he meant about build quality i think
phonegod said:
sure no problem you will be ok just handle the phone with care the back piece is fragile very, try not to drop the back cover or you will loose your volume rocker or the power button and remember to slide it in and out the back cover head first thats what he meant about build quality i think
Click to expand...
Click to collapse
Thanks again will take extra care when putting the battery in. Then the case and screen protector are going straight on
THIS IS THE WORST, MOST SHODDILY CONSTRUCTED PHONE THAT COULD EVER EXIST (Not)
The "build quality" of the phone is fine. There are a few problems associated with being early adopters, that a small fraction of people on XDA have. As far as I know, everyone with major issues had them resolved by returning their phone, in store and getting it replaced on the spot.
There are different displays one bye AUO and one made by Sharp, if you're having trouble and prefer either display you can go in-store and exchange it, after telling them the issues you're having with your phone.
Furthermore many of the so called "issues" with build quality are BS manufactured by XDA-ers. Like:
"If I turn of my screen and hold it at a 45 degree angle while shining a flashlight at it I can see a spec of dust under the screen, I'm really really worried ='("
or my personal favorite:
"When I press down on the buttons on the bottom of my screen I hear a slight creaking sound WTF HTC!?!?"
My personal second favorite is THE LAGGY SENSE ISSUE, which essentially goes like this :
"I saw a video on youtube and the HTC EVO 3D runs the HTC Sense homescreen carousel milliseconds faster and smoother than the HTC Sensation, WTF HTC !!! IS THIS WHAT WE'RE PAYING FOR!?!?!?"
- I would like to note that this issue only came into existence after said video made its way to the forums and someone decided that it was an "issue" that a slightly newer phone, with slightly better hardware and a slightly more optimized ROM, ran sense 3.0 slightly better than our phones do at the moment.
- They aren't buttons... this is a touch screen phone and just because they look like buttons doesn't mean that they should be pressed like buttons.
- Wifi-Signal attenuation while holding the phone, in landscape, a particular way IS real, but only if you are far away from your router. ALL phones experience signal attenuation when all or parts of the radios are covered, our phones do not lost Cellular data signal when held in landscape as has been erroneously reported in some places.
Now I will tell you about my experiences with the phone. Both cameras perform poorly in low light conditions and other than that it's a beast of a phone. Absolutely phenomenal.Strangely enough, I don't hear many people talking about this, actual issue where the phone is not performing as one might realistically expect it to perform.
I got my device on launch day and haven't had one "issue" yet. I have seen and others have noted that some dust can get inside of the phone's case, near the headphone jack. I would consider this another NON-issue as it has not been shown to cause any issues. Furthermore dust frequently gets inside of electronics, that's why the good lord above invented compressed air. Some XDA-ers inhale it then try to find issues with their devices, I will use it to clean my phone in a few months, the same way that I do to my desktop PC or the way my little brother does to his gaming consoles.
It's a terrible phone if you only use it at 45 degree angles, in the dark, while shining a flashlight on it, with the display turned off as you press extra hard on the touchscreen (because YOU believe they are buttons to be pressed and not a screen to be touched), using your phone a mile away from your home router, in landscape while completely covering the top of the phone and watching videos of HTC EVO 3D's performing slightly better and getting jealous.
If you use your phone like a normal end-user or even a power user and NOT a beta tester in a laboratory setting then the phone is amazing.
I rest my case.
Thanks for the info guys. Much appreciated.
[G2/HTC Vision]
That was pretty good statement. +1
Sent from my HTC Sensation 4G using Tapatalk
BonesRed speaks the truth
Thanks for the info don't feel so nervous now
Thanks
BonesRed said:
The "build quality" of the phone is fine. There are a few problems associated with being early adopters, that a small fraction of people on XDA have. As far as I know, everyone with major issues had them resolved by returning their phone, in store and getting it replaced on the spot.
There are different displays one bye AUO and one made by Sharp, if you're having trouble and prefer either display you can go in-store and exchange it, after telling them the issues you're having with your phone.
Furthermore many of the so called "issues" with build quality are BS manufactured by XDA-ers. Like:
"If I turn of my screen and hold it at a 45 degree angle while shining a flashlight at it I can see a spec of dust under the screen, I'm really really worried ='("
or my personal favorite:
"When I press down on the buttons on the bottom of my screen I hear a slight creaking sound WTF HTC!?!?"
My personal second favorite is THE LAGGY SENSE ISSUE, which essentially goes like this :
"I saw a video on youtube and the HTC EVO 3D runs the HTC Sense homescreen carousel milliseconds faster and smoother than the HTC Sensation, WTF HTC !!! IS THIS WHAT WE'RE PAYING FOR!?!?!?"
- I would like to note that this issue only came into existence after said video made its way to the forums and someone decided that it was an "issue" that a slightly newer phone, with slightly better hardware and a slightly more optimized ROM, ran sense 3.0 slightly better than our phones do at the moment.
- They aren't buttons... this is a touch screen phone and just because they look like buttons doesn't mean that they should be pressed like buttons.
- Wifi-Signal attenuation while holding the phone, in landscape, a particular way IS real, but only if you are far away from your router. ALL phones experience signal attenuation when all or parts of the radios are covered, our phones do not lost Cellular data signal when held in landscape as has been erroneously reported in some places.
Now I will tell you about my experiences with the phone. Both cameras perform poorly in low light conditions and other than that it's a beast of a phone. Absolutely phenomenal.Strangely enough, I don't hear many people talking about this, actual issue where the phone is not performing as one might realistically expect it to perform.
I got my device on launch day and haven't had one "issue" yet. I have seen and others have noted that some dust can get inside of the phone's case, near the headphone jack. I would consider this another NON-issue as it has not been shown to cause any issues. Furthermore dust frequently gets inside of electronics, that's why the good lord above invented compressed air. Some XDA-ers inhale it then try to find issues with their devices, I will use it to clean my phone in a few months, the same way that I do to my desktop PC or the way my little brother does to his gaming consoles.
It's a terrible phone if you only use it at 45 degree angles, in the dark, while shining a flashlight on it, with the display turned off as you press extra hard on the touchscreen (because YOU believe they are buttons to be pressed and not a screen to be touched), using your phone a mile away from your home router, in landscape while completely covering the top of the phone and watching videos of HTC EVO 3D's performing slightly better and getting jealous.
If you use your phone like a normal end-user or even a power user and NOT a beta tester in a laboratory setting then the phone is amazing.
I rest my case.
Click to expand...
Click to collapse
thanks man
luis86dr said:
Was wondering if it was worth upgrading from a g2? What do you guys think about it? Let me have some pros and cons before I dish out my booze money I had saved lol.
[G2/HTC Vision]
Click to expand...
Click to collapse
You should look into getting the mytouch 4g slide it comes out July 27th it has pretty much the same specs but you won't have to give up your physical keyboard and it can handle T-Mobile HSPA+
Sent from my HTC Sensation 4G using XDA Premium App
I am not sure what these guys are referring to as having questionable build quality. If anything that would apply to the G2 and that was my last phone...well, right before the G2x horror.
You should be quite happy with the Sensation, if you have nothing against HTC Sense, as it is a very good device. Very good. I am certain it will be bested in some way by another high end Android phone in a few months, or weeks (there's always something new) but I am flat out thrilled to be using one right now.
Sent from my HTC Sensation 4G using XDA Premium App
Having had HTC HERO and A HTD HD7 I was more of inclined to go for the SENSATION,
But after hovering around both threads decided for the GAlaxy s2 due to better back camera and front camera(2mp) and also for the fact that it came with bootloader unlocked
ANd I guess that was the best decision I made cause of one more reason being....
You can flash the latest firmwares on samsung Devices with ODIN without the NEED TO ROOT which I think is really cool.
I am already on a leaked version of 2.3.4 running beautifully with gtalk video working really great and have not even rooted my phone yet
Just my thoughts.........
Hi all! New poster here, old reader
I've just gone thru my second Sensation now (in 3 days), had 2 DOA's in a row. The first had the blue light "leakage" down at the home button and the headphone jack was defect. The other one had a battery cover that did'nt quite fit, the screen would creek and move some when you pressed it, the volume rocker was loose and it had touch issues.
I'm VERY dissapointed with the original Sensation and I've never used a DOA before this phone my entire life and now 2 in a row.
Now I got a gift card with the money instead, since I don't dare to pick up my third Sensation from the same store (the first 2 had the same manfacturing date on the battery cover) so now I'm not sure what to do?
Are there any "perfect" Sensations out there? Did HTC do a sloppy job on these phones (always had HTC smartphones before, and no major issues). This can't just be bad luck or can it?
Cheers!
Bad luck.
I've had mine since June or so and I haven't had any problems with it. No real Wifi death grip, no loose back cover, nothing.
Get one from a different store.
All manufacturers are having quality issues, or at least we're hearing about them more.
The more "trouble" consumers cause shops by returning faulty phones the more pressure will be put on the factories to improve.
Persevere, the Sensation is a top of the range phone
I bought mine since June and it doesn't have any problems too. All working great. I suppose its just bad luck for you.
Thank for the replies so far!
Ok, seems (so far) that I've had bad luck. I REALLY hope thats the issue, cause I REALLY love the phone, the design, the hardware etc. But I just can not pay all that money for a premium phone that ain't.... well premium
I took the gift card for the sole reason to try and buy the phone at another store, maybe it was a faulty batch or something, who knows. But two phones in a row, with the same production date (which I can't really remember right now june fifth China I believe, have to check when I get home) wich are both faulty has really made me think twice.
So the news you guys bring so far is really good news to me!
Hopefully, the next replacement you get is a perfect one! It's really an awesome phone and it's kinda sad to get missed out due to some defects. ):
Mine has a bit of play in the cover but that's just how it is so doesn't bother me.
Mines is good so far.... Maybe that store is selling fakes?
Sent from my HTC Sensation Z710e using XDA App
darryll4sh0 said:
Mines is good so far.... Maybe that store is selling fakes?
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
Nah, no fakes. It's one of our largest/most spread stores here in Sweden (deals with phones, computers, TV's etc etc).
The thing is. I'm really NO "sitting under the magnifying glas looking for dead pixels" kindof guy, so these phones really was faulty.
According to the replies of this thread though it really seems like bad luck. I will try to buy another one, in a diffrent store (well not by name but location atleast) and see if I get a normal working HTC premium sensation!
It just your luck...
What they are actually doing is giving you reconditioned or refurbished phones.These are cheaper for them and are usually ones that have had faults i.e firmware flash failures,broken screens etc.Demand a BRAND NEW DEVICE as they have to provide you with a new fully working phone when you get it.If you are in the UK we have trading standards that you could contact to start a complaint if they refuse you a new device
Aja82 said:
Thank for the replies so far!
Ok, seems (so far) that I've had bad luck. I REALLY hope thats the issue, cause I REALLY love the phone, the design, the hardware etc. But I just can not pay all that money for a premium phone that ain't.... well premium
I took the gift card for the sole reason to try and buy the phone at another store, maybe it was a faulty batch or something, who knows. But two phones in a row, with the same production date (which I can't really remember right now june fifth China I believe, have to check when I get home) wich are both faulty has really made me think twice.
So the news you guys bring so far is really good news to me!
Click to expand...
Click to collapse
Ask to try out the replacement in the shop to give it a good going over to make sure there are no obvious faults
I've had mine since June as well. I get nothing but compliments on it and honestly, its the best phone I've ever had. I must agree with everyone else when I say buy another one. I'm sure like everyone else, you will be happy too.
revolutionary, CM7, launcher pro. faux123 1.67 kernel, sim unlocked sensation 4G
Well you guys convinced me! I will go get another one today actually! Thanks for all the replies, it's been really helpfull to me!
I'll keep you updated!
same thing happened to me, all replacements they sent me had dead pixels.
though, i used the replacement phones to get free accessories. lol
Just got my third Sesnsation (since thursday) a few hours ago. So far it's just perfect! Sweet! I has NONE of the flaws my 2 previous devices had.
Just to makr sure I got one from another batch this time I got a newer serial number, made in Taiwan instead of China. So far so good!
It pays of to be a whiny ol' customer sometimes
Aja82 said:
Just got my third Sesnsation (since thursday) a few hours ago. So far it's just perfect! Sweet! I has NONE of the flaws my 2 previous devices had.
Just to makr sure I got one from another batch this time I got a newer serial number, made in Taiwan instead of China. So far so good!
It pays of to be a whiny ol' customer sometimes
Click to expand...
Click to collapse
Absolutely, the more legitimate trouble customers cause by returning faulty goods, the more the stores will put pressure on the manufacturers to improve their quality
Xcor3 said:
same thing happened to me, all replacements they sent me had dead pixels.
though, i used the replacement phones to get free accessories. lol
Click to expand...
Click to collapse
Mine has a dead pixel but im reluctant to get anbother in case it has more problems, like my mate having 1 million (exagerated) Desires that were faulty.1 pixel i can deal with and i think ill wait till i get a few more scratches on this beauty before i demand a new one
I'm also on my second phone. The first one was just bad all round, and nothing seemed to work properly. The second has terrible call quality and keeps dropping calls. the wifi also keeps dropping out. one minute I have four bars and the next I have nothing. it's like the "death grip" problem but still does it even if i'm not touching the phone. Also have the back cover problem and the screen freezing problem. I love the phone but it's the phone part thats always faulty, it is by far the worst reception I have had on a phone. Oh and just checked mine and it was made in Taiwan.
jools5431 said:
I'm also on my second phone. The first one was just bad all round, and nothing seemed to work properly. The second has terrible call quality and keeps dropping calls. the wifi also keeps dropping out. one minute I have four bars and the next I have nothing. it's like the "death grip" problem but still does it even if i'm not touching the phone. Also have the back cover problem and the screen freezing problem. I love the phone but it's the phone part thats always faulty, it is by far the worst reception I have had on a phone. Oh and just checked mine and it was made in Taiwan.
Click to expand...
Click to collapse
Time to start asking O2 for compensation along with a replacement phone, they're normally good at giving credits to customer's accounts. I got £15 once just by making the woman in the call centre laugh
So I am just wondering if I'm just have a run of bad luck. Bought my one x the release day. Few days later started seeing dead pixels all over the screen. Took it to att and they swap it out no problem.
Second one seem fine the first day but then I notice tons of light leakage like the screen wasnt in all the way around the bottom and right side. The screen would also wiggle and make a popping sound if I pressed on it on the bottem left corner, right corner, and top right corner. The plastic on the bottom would also move if I pressed it.
I happen to luck out and found an att close by that had one in (damn you apple). Now this one the screen is clicking even worse than the second one. If I wipe the screen off I can hear it clicking and popping with even the lightest pressure. Also have light leakage across the bottom again and what looks like single dots almost like a dead pixel even though there is no pixel by the buttons where light is shining through the black. I expect to have att replace this one also.
So I was just wondering am I have terrible luck or should I expect this from all hox? I love the device but really wont keep it if I keep getting shotty devices.
That's some pretty bad luck... Still on my first. No problems except for the tiniest bit of bleed on one side, and I cannot over emphasize tiny. Hope it stays that way too.
Still on first as well
Sent from my HTC One X using Tapatalk 2
Still on first.
Sent from my HTC One X using xda premium
You must have been on a streak of bad luck for your HOX...
I am currently on my second. The first one had a defect in the upper-right side (near the volume rocker and front-facing camera) where it would very loudly "creak" whenever I picked it up and/or was using it. And the screen/display in that area was "mushy" as I was able to be push the internal casing into the polycarbonate shell a few millimeters without hardly any force at all.
I bought it at Best Buy and when I brought it in I just asked IF it would be considered a defect and they suggested replacing it without me even asking. The second one I got is very solid in comparison to the issues from the first one but the volume rocker does "wiggle" a bit and the bottom (near the microphone) "creaks" but only if I apply direct pressure on it. I understand the nature of how the internal "frame" is placed into the "shell" so I don't think those are issues at all so I am very pleased with the build quality. Also, I keep it in a Otterbox Defender now so I don't even notice either issue at all.
This sucks that I'm having this luck but thanks for the feed back.
Sent from my HTC One X using XDA
Some of these small creeks or wiggles are somethings that might just need to be accepted. We are too often perfectionists. Not realists.
Sent from my HTC One X using xda premium
cpcrazyfly said:
Some of these small creeks or wiggles are somethings that might just need to be accepted. We are too often perfectionists. Not realists.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I agree that we can sometimes expect too much.
The One X is unique in it's design in that the "internal frame" that holds the display, screen, motherboard, battery, etc. actually "snaps" into the outer polycarbonate shell, not with screws like almost all other smartphones.
The "creak" that was coming from my first HOX was an undeniable defect, it was so loud the BB employees could hear it over all the crowd noise and it would do that just by handling it normally, not to mention the screen had way too much "give". The "creak" in my second HOX is probably just a "normal" side-effect of the design, as it is very faint and only happens when I try, and I have totally accepted that (as I have already mentioned I see it as a non-issue).
But to be honest, I don't think the consumer should just "accept" flaws and poor build quality, things should not "creak" or "wiggle" (that were never meant to) within a few days of use. Some people can deal with it but we should not have to, so if someone is unhappy with their product then they have every right to exchange it or return it.
I'm on my second, first one swapped for connection issues (had to toggle airplane mode for it to work any time I lost service or was in an area with poor reception)... Only to find out that my second does the exact same thing.. considering swapping again because 1.85 screwed it up even more.
Sent from my HTC One X using XDA
cpcrazyfly said:
Some of these small creeks or wiggles are somethings that might just need to be accepted. We are too often perfectionists. Not realists.
Sent from my HTC One X using xda premium
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I agree that often perfectionist and it's my downfall. I'm ok with the very small light leak I have on this one . But just touching my screen near top and hearing it "pop" just shouldn't happen and afraid it will get worse as time goes on. And seeing as I bought this phone out right I don't feel as if I'm being to unreasonable. I mean I must of traded in 20-35 iPhones in my time for even smaller defects. Going back to the iPhone 3g.
Sent from my HTC One X using XDA
Uuuummmm..... My HTC does not have any of the problems that people have mentioned in the thread. No bleeding light, creeking noises or pixel issues. Not one single issue. I have even dropped it about 5 times and it skidded about 10 feet each time. Still good as new. Actually the builded quality for me compared to the Sony phone is night and day. Sorry to hear about everyone bad luck. So far its been the best phone that I have owned.
Sent from my HTC One X using XDA
I will comment that the camera lens is of a stupid design. That lens got scratched in about 5 minutes of ownership. Just lucky that the scratch is not showing up in photos.
Sent from my HTC One X using XDA
I have always bought Samsung for the last few years but thought of give the new HTC one a chance how I regret it
3 replacements and still have issues so I've thrown in the towel and arranged a replacement in a few weeks to the s4 so back to Samsung I come
Question one of the biggest things with the one is the speakers I presume the s4 will still have tiny speakers ?
Have Samsung sorted the emmc chip problem out as my note 2 died onme hence jumping ship
Tbh im looking forward to turning to Samsung just hope the handset is as good as people make out
Sent from my HTC One using xda premium
mancuk29 said:
I have always bought Samsung for the last few years but thought of give the new HTC one a chance how I regret it
3 replacements and still have issues so I've thrown in the towel and arranged a replacement in a few weeks to the s4 so back to Samsung I come
Question one of the biggest things with the one is the speakers I presume the s4 will still have tiny speakers ?
Have Samsung sorted the emmc chip problem out as my note 2 died onme hence jumping ship
Tbh im looking forward to turning to Samsung just hope the handset is as good as people make out
Sent from my HTC One using xda premium
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Click to collapse
check out the reviews thread. one of them has comparisons of the speakers. i have an S3 and it's not tiny. the S4 is supposed to be a little louder in some aspects so it'll be fine. prob not HTC One loudness but it won't be tiny sounding.
not sure about emmc. looks like it was sorted out back with the S2/Note 1. i'd suspect it would be fixed for S4.
edit: off topic, what was wrong with all 3 of your HTC One's?
mancuk29 said:
I have always bought Samsung for the last few years but thought of give the new HTC one a chance how I regret it
3 replacements and still have issues so I've thrown in the towel and arranged a replacement in a few weeks to the s4 so back to Samsung I come
Question one of the biggest things with the one is the speakers I presume the s4 will still have tiny speakers ?
Have Samsung sorted the emmc chip problem out as my note 2 died onme hence jumping ship
Tbh im looking forward to turning to Samsung just hope the handset is as good as people make out
Sent from my HTC One using xda premium
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Click to collapse
Your name is familiar either with the S3 or nexus 4 forum.... Anyways
What was wrong with the One?
Might be time to change your signature, eh? "HTC one... Best phone I've ever had"
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
mrvirginia said:
check out the reviews thread. one of them has comparisons of the speakers. i have an S3 and it's not tiny. the S4 is supposed to be a little louder in some aspects so it'll be fine. prob not HTC One loudness but it won't be tiny sounding.
not sure about emmc. looks like it was sorted out back with the S2/Note 1. i'd suspect it would be fixed for S4.
edit: off topic, what was wrong with all 3 of your HTC One's?
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Hi mrvirginia
The first one had an issue with the camera when taking video's had an awful hiss
http://www.youtube.com/watch?v=VQ1xApO0wN8
also the home / back button didn't work properly (and still the case on my 3rd replacement hence why ive thrown the towel in)
http://www.youtube.com/watch?v=O5ZBhJiFfjY
Second one which arrived - well what can I say !
Proximity sensor didn't work
http://www.youtube.com/watch?v=Otsa0_gkVI8
Back/home lights didn't work - presume down to the sensor not working
and it also had an horrendous screen problem where white glowed through because it wasn't sealed
I don't think ill get htc one speaker quality just don't want really low
Really disappointed at HTC but now know why I went to Samsung
cfn87 said:
Might be time to change your signature, eh? "HTC one... Best phone I've ever had"
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
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Changed :fingers-crossed:
mancuk29 said:
Hi mrvirginia
The first one had an issue with the camera when taking video's had an awful hiss
http://www.youtube.com/watch?v=VQ1xApO0wN8
also the home / back button didn't work properly (and still the case on my 3rd replacement hence why ive thrown the towel in)
http://www.youtube.com/watch?v=O5ZBhJiFfjY
Second one which arrived - well what can I say !
Proximity sensor didn't work
http://www.youtube.com/watch?v=Otsa0_gkVI8
Back/home lights didn't work - presume down to the sensor not working
and it also had an horrendous screen problem where white glowed through because it wasn't sealed
I don't think ill get htc one speaker quality just don't want really low
Really disappointed at HTC but now know why I went to Samsung
Click to expand...
Click to collapse
I never htc phine and i always used samsung phone so far. Since i use sg3 now i was going to give htc one this time, but seeing you had third replacement with different problems i think i will wait for either sg4 or something else.
Sent from my SGH-T999 using xda premium
mancuk29 said:
Hi mrvirginia
The first one had an issue with the camera when taking video's had an awful hiss
http://www.youtube.com/watch?v=VQ1xApO0wN8
also the home / back button didn't work properly (and still the case on my 3rd replacement hence why ive thrown the towel in)
http://www.youtube.com/watch?v=O5ZBhJiFfjY
Second one which arrived - well what can I say !
Proximity sensor didn't work
http://www.youtube.com/watch?v=Otsa0_gkVI8
Back/home lights didn't work - presume down to the sensor not working
and it also had an horrendous screen problem where white glowed through because it wasn't sealed
I don't think ill get htc one speaker quality just don't want really low
Really disappointed at HTC but now know why I went to Samsung
Click to expand...
Click to collapse
man, that sucks. well, in the past i've had more problems with Sammy phones over HTC. S2 had a nickel sized ring on the screen that i didn't notice until after it was too late to send back. Galaxy Nexus had banding issue and when i sold it, it had been used for about 6mon and then off for a straight 6mon. turned it on and it had some bad burn-in lines. S3 screen has a few black splotches when looking at completely black screen in a dark room. had the HTC One X when it first came out and the only thing wrong with it was a loose volume rocker on the first one. second one was perfect but i just ended up not liking that device. so yeah, Samsung just typically has issues with it's AMOLED displays, pentile or not. also, the S3 i have is my 3rd one haha. first one had backlight bleed. second one had very loose power/volume rocker. this 3rd one has a loose power button but i gave up at that point and just said whatever. here's to hoping the S4 is perfect...
I imagine ever phone has issues when launched I can't think of one that has been great first time. Maybe the iPhone 4S I can't remember any glaring issues from that. But I have had problems with a lot of devices when I purchase them first off. I'd maybe wait for the S4 until others get it then see if it has issues. Not ever HTC One is a bad device either.
ste1164 said:
I imagine ever phone has issues when launched I can't think of one that has been great first time. Maybe the iPhone 4S I can't remember any glaring issues from that. But I have had problems with a lot of devices when I purchase them first off. I'd maybe wait for the S4 until others get it then see if it has issues. Not ever HTC One is a bad device either.
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couldn't agree more
mancuk29 said:
Question one of the biggest things with the one is the speakers I presume the s4 will still have tiny speakers ?
Click to expand...
Click to collapse
The speakers are twice the size of the N2 and three times the size of the SGS3. Here's GSMArena's conclusion after comparing the two...
Winner: HTC One. The Galaxy S4 is a tad louder, but the HTC One takes this one with well-positioned stereo speakers and far nicer sound in general.
http://www.gsmarena.com/samsung_galaxy_s4_vs_htc_one-review-913p5.php
ste1164 said:
I imagine ever phone has issues when launched I can't think of one that has been great first time.
Click to expand...
Click to collapse
I had a Teg3 One X I got last March from the first batch built and it was perfect. But there were a ton of h/w and s/w releated QC issues and people on the forum weren't exactly happy. The One's experiencing them too and people saying "my third exchange seems to be better" isn't uncommon. HTC chooses incredibly complicated designs which look great but are a ***** to manufacture consistently. Beauty has its price.
My first SIII had a defect, the volume buttons were so loose that when the phone vibrated, they would rattle inside the device! Not that I'm going to complain too much about it, I kept it for almost the full 60 days I had to return it at Best Buy with Silver rewards membership, and I'm on the same one since August 2012....
One thing I wanted to mention in this whole discussion is.... who drops an SIII for an iPhone 5, after having the 4 and 4S? Hell, it's enough to switch between brands of Android manufacturers to understand how things work on the different phones, but between operating systems? That would drive me crazy, aside from the fact that even trying to use a locked down OS would make me want to throw that stupid thing against a brick wall!
mancuk29 said:
Have Samsung sorted the emmc chip problem out as my note 2 died onme hence jumping ship
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Click to collapse
Ye, you did the right thing by going back to samsung as the quality is perfect. No issues! Just that phones completly dying after about half a year.
shox22 said:
Ye, you did the right thing by going back to samsung as the quality is perfect. No issues! Just that phones completly dying after about half a year.
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Click to collapse
Lol experienced that with my note 2 .... hence why I jumped ship however I regret doing that and cant wait for the s4
Just hope I don't experience the same with the s4 as im stuck on a 2yr contract
One bonus with Sammy is I have a proper repair centre 5 mins from me in Manchester and they sorted my Note 2 out for me
In the same boat, just called today and said I want to swap my contract to a GS4. I just hope I get a good one first time, Samsung have never let me down before. It is a shame though as I really wanted to like the One, I liked a lot about it, just the build quality was very poor and it was a dead/stuck pixel heaven on that screen.
KryptosXLayer2 said:
My first SIII had a defect, the volume buttons were so loose that when the phone vibrated, they would rattle inside the device! Not that I'm going to complain too much about it, I kept it for almost the full 60 days I had to return it at Best Buy with Silver rewards membership, and I'm on the same one since August 2012....
One thing I wanted to mention in this whole discussion is.... who drops an SIII for an iPhone 5, after having the 4 and 4S? Hell, it's enough to switch between brands of Android manufacturers to understand how things work on the different phones, but between operating systems? That would drive me crazy, aside from the fact that even trying to use a locked down OS would make me want to throw that stupid thing against a brick wall!
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Click to collapse
I had a dodgy S3 on release, I was one of the first in the forum if I remember & I switch phone OS's loads. Doesnt bother me at all I could happily live with an iPhone or an android phone. I preferred the 5 to the S3 my opinion obviously but I'm using the One now and liking it
I've had 2 HTC phones and absolutely hated them both. Problems galore...
The GS4 is my first jump into a Samsung smartphone. All my other techy friends left HTC for Samsung and never looked back.
Crossing my fingers. I know that there are/can be issues with the first batch but I'm not letting HTC bite me in the ass for a 3rd time. This thread is proof that I can't trust them anymore, no matter how good the reviews for the HTC One are.
Sorry guys but my opinion about some of you is, that you are really bored and looking for something perfection that is not normal.
I don't mean that to serious problems like pixel errors or something similar serious problem.
I mean, that if you are satisfied with your phone and you probably find a little problem (like a volume key not being perfect or the unibody is 0,02 inch bigger on one side) you surely know that you can send your phone to guaranty departement if the tiny problem is getting "bigger".
Not just that. you post it big on forums to show how unhappy you are, but there is another star in the dark sky shining on you and you illusions.
Most people of this kind also don't have really good social contacts, like having a good girlfriend for example.
Please do not see this as an personal attack. It is just something that someone wants you to know, that you are not happy for real...
pikatchu said:
Sorry guys but my opinion about some of you is, that you are so bored and looking for something perfection that is not normal.
I don't mean that to serious problems like pixel errors or something similar serious problem.
I mean, that if you are satisfied with your phone and you probably find a little problem (like a volume key not being perfect or the unibody is 0,02 inch bigger on one side) you surely know that you can send your phone to guaranty departement if the tiny problem is getting "bigger".
Not just that. you post it big on forums to show how unhappy you are, but there is another star in the dark sky shining on you and you illusions.
Most people of this kind also don't have really good social contacts, like having a good girlfriend for example.
Please do not see this as an personal attack. It is just something that someone wants you to know, that you are not happy for real...
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Maybe your English is poor, but I agree and this is hilarious. Haha." you are not happy for real". Classic. :beer:
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cfn87 said:
Maybe your English is poor, but I agree and this is hilarious. Haha." you are not happy for real". Classic. :beer:
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
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I meant something like: going shopping if you are unhappy with your life or searching for a hair in the soup to get involved with the restaurant, but in reality your wife just left you.