Anyone else having a problem when trying to turn their screen off? My screen turns off and then immediately turns back on and brings me to the lock-screen. I have to press the power button 3-4 times in order for me to turn the screen off and keep it off. I use a case, but even with the case removed this still happens. VERY annoying, any help would greatly be appreciated!
EDIT: This happens to me on every rom I flash, I've used ARHD, InsertCoin, Pyramid3D, Sense-O-Maniac, and am currently running Hypernonsense. Same problem persists throughout, so I'm guessing the rom is not the problem
That is a very known issue, if you are on stock rom and recovery, you would be able to download an update from HTC, (if you live in Europe or USA) that would "delete" the error.
I'm having the same issue as well. Although it's a small little error, it can get annoying/irritating. My phone is fully updated from HTC and I'm having this problem.
Sent from my HTC Sensation 4G using XDA App
I take it back. There is an update, lol. It's checked under automatic updates and it never told me. The other times it has, though
Sent from my HTC Sensation 4G using XDA App
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I have a HTC sensation (non branded european version) for about 5 months now, and lately its been crashing constantly, it just goes black and is completely turned off.
Most of the time this happens when its in my pocket.
I'm running the original rom, its not rooted, and i did a factory reset last week.
The problem was gone for a couple of days, but its back again.
I assume its an app that's causing it to crash, but i can't figure out what app.
I'm not sure because it seems that everytime it crashes and i restart it, a program that uses the internet has an update. For example whatsapp, twitter, wordfeud etc.
I tried disabeling wifi, that didn't help. I disabled the mobile network now to see if its internet related, but its not an option to keep that disabled ofcourse.
I removed a couple of apps, but that didn't solve the problem.
Hope someone can help.
If a phone reboots...its typically software related
If it shuts all the way off...its usually battery related.
Call HTC about them sending a replacement battery. Tell them Tmobile told you to call them and you need it for troubleshooting testing.
Sent from my HTC Sensation Z710e using xda premium
I can't help, however can report that I have similar issues.
Though I get crashes as well during normal operation such as:
- getting a phone call
- opening up Google Maps (or any GPS app)
- receiving SMS messages
- starting the camera
And all with stock software.
I have a same problem. I cant figure it out. When i turn on my phone battery is around %6 . but normally its around %70. When i restart again it turns normal %70. is it same on your device ?
thnx for the replies! I indeed have weird and incorrect readouts from the battery after restarting, and it doesn´t crash when on the charger.
I realy hope its the battery, i´l call HTC right away to see if they can send me a replacement battery.
Having similar issue
MrSkyline said:
thnx for the replies! I indeed have weird and incorrect readouts from the battery after restarting, and it doesn´t crash when on the charger.
I realy hope its the battery, i´l call HTC right away to see if they can send me a replacement battery.
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Click to collapse
Hey... I am facing exactly the same issue. Replacing the battery fixed it or not?
Same here. I also noticed that if I changed my wallpaper, it reverts back to the default phase beam wallpaper on the next boot.
Updating to this firmware
DOWNLOAD 3.32.531.14 710RD (TMO ONLY [THX GROGG88]): http://goo.gl/JCWEO
MD5: 79EDF95337826DF73083E227DB8DE7C3 from http://forum.xda-developers.com/showthread.php?t=1459767 seemed to fix it for me.
It probably shouldn't have, because the firmware is supposed to be the same as previous except for the radio.
Maybe it'll work for you guys.
Had the same problem, it shutsdown when receiving phone calls.... Like the previous post said it must be battery problem.. i did this fix and my phone has not shut down randomly.. this fix will tighten the battery contact with the terminals...try it first, Its a simple fix
http://forum.xda-developers.com/showthread.php?t=1622683
Sent from my HTC Sensation using Tapatalk
Had this same problem on stock sensation . Once I rooted and installed custom rom the problem went Away! Never to return.
I truly believe and its been proven that custom Roms are MORE stable than stock. After installation of the custom rom , the issue of restarting NEVER RETURNED! Not a problem anymore . It's a software issue. It can be fixed with different software . It's a known issue.
Sent from my HTC Sensation 4G using xda premium
realsis said:
Had this same problem on stock sensation . Once I rooted and installed custom rom the problem went Away! Never to return.
I truly believe and its been proven that custom Roms are MORE stable than stock. After installation of the custom rom , the issue of restarting NEVER RETURNED! Not a problem anymore . It's a software issue. It can be fixed with different software . It's a known issue.
Sent from my HTC Sensation 4G using xda premium
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Click to collapse
I rooted since warrenty is over, I had the problem on stock rom, hungarian t mobile one, and now the problem starts to come back on a custom rom also, but not form the first day, it must be something related to software... i have two batteries and it did not fix the issue, i dont think the battery is the problem, one is original the other (i mostly use) is an anker battery... quite cool since longer standby...
how can i debug and read logs or dumps about the error?
scenarios when my phone shuts off:
- receiving a call after ringing once or twice (not always)
- during talking on the phone
- when i call someone after ringing once or twice (not always)
- starting camera and using it to make a picture in the moment of flash
- sometimes just when its in my pocket, later i pick it out and wonder its again turned off: D´OH!
most stable workaround which lasts usually half a day (remove battery)
have you any ideas how I can read dumps or logs?
thanks
I only noticed this after flashing CM7.1 stable. Never saw it on RC1.
For some reason, any time I power off the phone, it immediately turns on again. If I pull the battery and put it back in, it turns on again. I can't seem to do anything to keep the phone powered off short of keeping the battery out.
I can't imagine how the ROM could cause this, but is anyone else experiencing the same issue? Maybe it's a bug in Clockwork Recovery?
Sent from my HTC Glacier using Tapatalk
It might not be the ROM or clockwork at all. One of my OLD phones that was just a basic Samsung slider did that same thing and I had to take the battery out to get it to stay off.
Try switching roms or even unrooting and re-rooting. If that doesn't do anything then its most likely a hardware problem and you should unroot it and bring it to t mobile.
Sent from my HTC Glacier using xda premium
Power button stuck.
Sent from my HTC Glacier using xda premium
It's the HTC Panache from Mobilicity, not from T-Mobile, but same hardware. And I'm using it on WIND, so I hope warranty won't be an issue.
It's not the power button because the button works fine in all contexts. When I sleep the phone it stays slept. It's just that when I power it off, it pops back up again.
I tried rolling back to an older Clockwork recovery. No change. Logically this function should probably be controlled by the bootloader. I know I have the bad eMMC but no obvious symptoms of failure. Is this perhaps a sign that it's starting to fail?
Sent from my HTC Glacier using Tapatalk
Update: if the phone is plugged into power when I turn it off, it stays off. Once I unplug it, within 5 seconds it boots up again.
Sent from my Nook Color!
Update: I took a full Titanium Backup and a full nandroid backup, and then tried flashing back via PD15IMG.zip to the original Mobilicity HTC Sense ROM.
Once Fast Boot is disabled (as that results in a "fake shutdown"), if I power off the phone... one, two, three, four, five, and it comes back on. So this doesn't seem to be related to the ROM after all. Something has gone weird with the phone that prevents a full hardware shutdown.
Fortunately this is the only hardware problem I'm experiencing. So now I'll have to think about whether to bring this in for warranty. Restoring the Nandroid to CM for now...
EDIT: Well this is interesting. After restoring the nandroid backup, I selected power off in CWM and it powered off... and stayed off! Puzzling.
Booting back into CM7.1, and powering off one more time. Drumroll... and it stays off!
Well... I guess I... fixed it? *shakes head*
I had the same issue with an earlier nightly of CM7. In fact, it was probably multiple builds.
I think clearing cache/dalvik cache probably would fix it. I had a confusing moment where suddenly it stayed off as well, hasn't bothered me since.
I have tried out a few of the Sense based ICS ROMs and also an AOSP ICS ROM from a place I'm not supposed to mention, and I have the same problem with all three. Once the screen powers off, the power button will not turn it back on. I have to battery pull to get back to using my phone. The phone is still on at this point. If I get a call, it wakes the phone up just fine and I can use it after that, but once that screen goes off, there is no waking it manually without a battery pull. Any ideas? I haven't seen this problem anywhere else.
STiGLOGiC said:
I have tried out a few of the Sense based ICS ROMs and also an AOSP ICS ROM from a place I'm not supposed to mention, and I have the same problem with all three. Once the screen powers off, the power button will not turn it back on. I have to battery pull to get back to using my phone. The phone is still on at this point. If I get a call, it wakes the phone up just fine and I can use it after that, but once that screen goes off, there is no waking it manually without a battery pull. Any ideas? I haven't seen this problem anywhere else.
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Click to collapse
Reflash ROM
Sent from my HTC Sensation XE with Beats Audio Z715e using xda premium
have you tried plugging the usb cable to the computer ? Seems like working... I've read it somewhere while searching for some info about ICS.. Or try the new roms.. Some quite good ones coming out now and i haven't faced a problem like that in any of them !
If you're talking about tripnice, there's a known permanent sleep issue.
Swyped from my HTC Sensation.
mattjorgs said:
If you're talking about tripnice, there's a known permanent sleep issue.
Swyped from my HTC Sensation.
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It wasn't just with trips ROM, it also happens with Android Revolution 5.xx
Reflashing didn't seem to help, neither does the USB trick. I'll stick with MIUI for another couple weeks and wait it out.
I just got the HTC one S today and already experiencing random reboots....the phone has already done at least 10 today....anybody else experiencing this? And if anybody knows a solution?
Sent from my HTC VLE_U using XDA
I've been using the phone nonstop and I have yet to get a random reboot.
Sent from my HTC VLE_U using xda premium
It usually happens to me when I'm done using my phone and I lock it or its on stand by, it hasn't happened yet while using it
Sent from my HTC VLE_U using XDA
I would try factory reset then take it back if it keeps doing it . One of the good things about a non removable battery is its suppose to help with random reboots. I've never had one so it might be something wrong with your phone.
Sent from a guy living in a van down by the river
I'd be sending it back. I'm on my second handset due to the chipping MAO issue. My first one must have rebooted about 3 times in the course of 5 days. My current one hasn't done it yet. Sounds like a fault somewhere.
Sent from my HTC One S using XDA
Just had one reboot few mins ago, had the phone for more than two weeks, never experienced this before.
Only difference was I had installed Battery app with shows a number of remaining battery on top left corner on notification bar. Uninstalled it right away. Not sure if this app caused the reboot will report back.
Sent from my HTC One S using XDA
My phone has rebooted several times and it always happens when a program hangs and I try to get out that program. It hasn't been specific to just one program. It's happened to me with Google Play, Play Market, chrome Browser...
Sent from my Transformer Prime TF201 using Tapatalk 2
My one-s did this a lot from new. Seems to have settled a bit - desperate to find out if it's a hardware issue or not as I need to return it in next day or 2 if so. Seems to be happening to too many people to be hardware unless something is majorly botched!
Is wifi on?
My router was acting up and my phone would reboot every time I tried to connect to it. Factory reset did nothing.
I reset the router and updated the firmware and all is good. It was a Dlink 614+ or something like that.
Yes, wifi on. My router is a 'draytek', a new model and up to date though. My desire running CM had no issues with it.
I have noted however that there appear to be other wifi issues with the oneS. It doesn't always disconnect from wifi even after leaving the building, eating up the power and leaving you with no data connection. I've had to put the wifi widget on the home screen to turn off and back on again to get it functional. It's a pain. Still pondering about returning this.
I have a stock HOS, and Yes I get an RR a few times a week, not 10 per day. This weekend it just went to a power off state for no reason, pressing and holding the button the first time just gave a short green line flash across the middle of the screen and it failed to boot, releasing and holding the power button a second time did boot the phone again.
I also have the same Wifi problems described by others, but worse it can not find my router (2wire 2700hgv) when the SSID is not broadcast and my neighbours SSID is! This is my only HTC or Android device with this problem.
HTC One S in the UK, stock everything, no root
I also encountered regular reboots (approximately hourly) during my first week of use. My theory is that in my case this may be related to the radio issue reported in other threads - that of the connection jumping rapidly between different connection modes.
Since WCDMA coverage in my area is terrible anyway, I switched the radio to "GSM only" under Mobile network settings > Network mode. In addition to fixing the connectivity issues I was experiencing, my device has not reset once in the weeks since.
Not ideal, but since I'm on wifi nearly all of the time, the slower speeds aren't an issue for me. I am hopeful that when HTC roll out a firmware fix for the radio, it may also put an end to the frequent resets I experienced using the "GSM / WCDMA auto" mode.
4 days old and no reboots
rooted--no custom roms yet
i too have the battery % icon and will see if i get any reboots now
any of you guys have the "tampered" in bootloader that shouldn't be there and getting the reboots
I've had two random reboots. The first while using chrome, the other one right after it had booted after the first reboot then I updated to latest firmware, and I haven't had any since that. Maybe that's what the update does ?
Sent from my HTC One S using XDA
I also had random reboots but took it back and got a brand new unit. Its rooted and running custom ROM. So far no reboot issues. Though when my first unit was rebooting it was after an app froze up and I back out of it. From testing other units it appears to be a RAM issue. Sense uses to much memory. Seems the restart occurs after dropping below 165 mb available RAM.
_____________________________________
HTC One X - CM9 ROM
HTC One S - Personal Custom ROM
Galaxy Nexus - Stock 4.0.4 (rooted)
LG G2x - Stock 2.3.4 (rooted)
HTC G1 - retired
Nexus One - retired
Excuse my non-contributing with a mere complaint, but I am also experiencing these random reboots. I noticed it seems to happen more when my GPS comes on. :/ complety stock here... I haven't even thought of rooting yet!
Sent from my HTC VLE_U using XDA
Take your phone back to to T-Mobile and have them replace it. I had the same problem with the one I bought my wife. It also had a problem with WiFi calling and they replaced it on the spot.
Sent from my HTC VLE_U using XDA
I have noticed that if I am streaming music with wifi and go to 4G, it tends to reboot. Either its plugged in to my car stereo and I drive away from work, or I have a set of bluetooth headphones paired with the device. In both cases, beats audio was turned on. But. I am used to random reboots with HTC phones.
DJAeroX26 said:
I noticed it seems to happen more when my GPS comes on. :/ complety stock here... I haven't even thought of rooting yet!
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I concur. The only time I've experienced any issues with phonus interruptus is when I turn on the Gps while using the Sport Tracker application. For some reason it reboots right after starting.
Sent from my HTC VLE_U using XDA
Just return it. New phones shouldn't do that. Sounds like some apps are looping for resources. Had this phone for 2 days using WiFi and hotspot my lap and Xbox 360 to watch hulu without a hiccup.
Sent from my HTC VLE_U using xda premium
Has this happened with anyone else? I was trying to take a screenshot (what's on my screen not taking a picture with the camera) of my Sensation 4G in horizntal view and the phone just froze on me and the screen went black and it wouldn't respond to any input whatsoever. Had to do a battery pull. Everything is working fine again now but you would think that the phone can handle taking a screenshot... I am running stock software straight from HTC. I will also note that I was also running google play music at the same time but still I don't think thats an excuse for this.
No I've never had the problem, try taking another screenshot or two. If the problem persists then install leedroid twerks so you can take a screenshot from the power button. Another way to take a screenshot is to swipe from the search button to the home button.
Sent from my HTC Sensation Z710e using XDA
cashman0712 said:
Has this happened with anyone else? I was trying to take a screenshot (what's on my screen not taking a picture with the camera) of my Sensation 4G in horizntal view and the phone just froze on me and the screen went black and it wouldn't respond to any input whatsoever. Had to do a battery pull. Everything is working fine again now but you would think that the phone can handle taking a screenshot... I am running stock software straight from HTC. I will also note that I was also running google play music at the same time but still I don't think thats an excuse for this.
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Very strange that's never happened to me or I have I ever heard about it. Did you properly wipe, our phone before installing the from and are you using any kernel other then recommended ones for your ROM
Sent from my HTC Sensation using xda premium
Weird, never experienced it at all either. Maybe it just coincidentally occurred, there's a chance that it will happen that once. Don't let it get to you. Try to do it again, if it doesn't freeze maybe it just happened that one time, if it happens again, then from there you can tell something is wrong.