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Camera/Camcorder doesn't work

Not sure what has changed but recently my camera/camcorder doesn't work. The screen is just black. Doesn't do anything. If I press home the phone goes back to home screen. Any ideas? What should I do.

I had this issue happen to me about 2 weeks after having purchased my inspire. Luckily I was within the 30 day warranty and got a new phone that same day.
When it happened, I didn't even bother to reset the phone or troubleshoot the issue. You might want to try that. But, if you're within the 30 days, head to an ATT store and show them the problem.
Sent from my Desire HD

billymild said:
Not sure what has changed but recently my camera/camcorder doesn't work. The screen is just black. Doesn't do anything. If I press home the phone goes back to home screen. Any ideas? What should I do.
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Click to collapse
Well, if it worked before, and all of the sudden it doesn't, you should probably make sure there's no chance it was something you did, before going through the hassle of a return.
First thing to do is start checking apps installed, and services running.
Roms flashed? One or two had known issues with camera preview not showing.
Does the camera actually still take the picture, even though preview is non-visible?
Inspired Ace 1.0.1¦ XDA Premium

Camera issue

I have a problem with my sensation
when I open the camera I have green lines on the screen and i can't get it out
Did anyone have the same problem?
I tried reset reboot and camera reset nothing worked
I am really worry about that
Sent from my HTC Sensation Z710e using XDA Premium App

shauli said:
I have a problem with my sensation
when I open the camera I have green lines on the screen and i can't get it out
Did anyone have the same problem?
I tried reset reboot and camera reset nothing worked
I am really worry about that
Sent from my HTC Sensation Z710e using XDA Premium App
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Click to collapse
You probably have a faulty unit. Take it back.

Yhhhhaaaaa
giorgisp said:
You probably have a faulty unit. Take it back.
Click to expand...
Click to collapse
okay
i have tried to think what had happend and i deleted the app TalkBox that i have downloaded perviously and now everything is okay

shauli said:
okay
i have tried to think what had happend and i deleted the app TalkBox that i have downloaded perviously and now everything is okay
Click to expand...
Click to collapse
Interesting. I just got a brand new one and it has this same problem!!!!
I'll have to get it swapped then, shame as apart from this, there are no problems

I saw this case yesterday on a demo unit, both cameras had the problem. Had some pictures on the phone - older ones were OK, newer ones were with lines.

I had this issue happen to me this weekend. Weird green and red lines. You could even tell in the 2 pictures I took with the camera. Not as prominent as when I took the picture, but I can still see some areas of discoloration
Currently the lines are gone. I haven't installed or uninstalled any apps so I don't think it was anything to do with something that's incompatible.
Not sure if I should get it replaced or not.

I had the problem too...i took pics though and they weren't on the pics after viewing in the gallery. I did a reboot with a battery pull and it went away. Only happened to me once.

http://forum.xda-developers.com/showthread.php?t=1127658
I did a thread about this issue, but got no feedback on it. Any thoughts?
Here is a thread of mine with embedded videos: http://androidforums.com/2830694-post1.html

Same here. At first green lines did not show on picture, then they did. I was able to reboot the phone by Long pressing the power button and the problem went away. Not only that, but the camera looked so much better. (seemed much clearer.) I also noticed some videos streaming from the web also had green lines. Can't say its related yet.

299792458 said:
I had the problem too...i took pics though and they weren't on the pics after viewing in the gallery. I did a reboot with a battery pull and it went away. Only happened to me once.
Click to expand...
Click to collapse
I just noticed I had this issue today and found this thread. I tried just a shut down and then started the phone again, that did not help. I shut down, pulled the battery, put it back and started up again, problem solved.
Someone else has also made a video:
Since the issue has gone away and seems to be fine now, I'm not going through getting a replacement. If it occurs again, I'll just do a battery pull to fix it again. It seems the fix holds for some time, although I don't know how long.

I called HTC to get a ticket on file. The guy I spoke with said even an HTC employee in his work area had the same issue once. A battery pull fixed it and they have not had the issue since.
They might get back to me for more information, but today I had to give them phone number, e-mail and IMEI.
They said they're investigating.

I had the same issue with mine the day after I got it. I turned off the phone pulled battery held down volume - and power and selected factory reset. Have had no problems since then. Sorry if someone already mentioned this solution but I'm at work and didn't get to read everything every one posted just trying to help
Sent from my HTC Sensation 4G using XDA Premium App

jurey24 said:
I had the same issue with mine the day after I got it. I turned off the phone pulled battery held down volume - and power and selected factory reset. Have had no problems since then. Sorry if someone already mentioned this solution but I'm at work and didn't get to read everything every one posted just trying to help
Sent from my HTC Sensation 4G using XDA Premium App
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Click to collapse
Your "solution" goes a bit too far. There's no need to do a factory reset and lose all data/settings. Just shut down, pull the battery, put the battery back in, turn it on. Problem solved.

Just pulling the battery didn't work for me so I did the reset. Just trying to help
Sent from my HTC Sensation 4G using XDA Premium App

I just purchase mine on Sunday from Telstra store $792 outright, working fine Sunday night, then Monday morning started getting corrupted lines on Telstra News and Sports. On Monday afternoon went to use camera out on site, and camera had all green lines on screen, took 3 pics and they have the lines as well.
Tues morning take phone and whole kit back to Telstra store where I purchase less than 48hrs ago. Asking for a replacement, they advised they cannot without sending it to repair to check on water ingress !! WTF ! My new phone has not been anywhere near water. All I asked for is a replacement after parting with almost $800, now Im left to wait for Telstra to send away for 7 business days to then decide if I'm entitled to a replacement ??
It appears from all over the net the current fix is to only remove the battery and re fit . After me removing my sim card and memory card, my green lines had disappeared however the shop employee did get to see the fault.
Dam why should I have to wait ! They have $800 of my money and I don't have what I paid for !
Come on Telstra.
GASM

This happened to me. Its just software. Mine did it for a day when I first got it but then disappeared and I haven't seen it happen since.

My friend has the same problem, Except when he restarts the lines go away but they come back after 2 days or so. It's really bothering him. The other thing is he doesn't want to send it to HTC as it will take forever to get back.

Capacitive Buttons Glitch

Hey guys,
So I just bought a 2month used Infuse 4G originally locked to AT&T.
I've been noticing some issues and will try to explain it as clear as I can. Supposedly the person I bought it from said it was an OS issue...Hope you all can shed some light!
So pretend you're using your lovely android Infuse 4G and you're texting. All of a sudden you find yourself at the home screen, interrupted from your messaging. A couple of "huh's?" and "...wtf"'s you resume re-typing your text message.
Later you're on the highway driving to a new joint. The GPS signal has finally locked and you're cruising. All of a sudden, your GPS asks you if you want to end navigation. You look at your phone as if its a zombie and you quickly tap the 'cancel' option. Moments later, you notice the phone is back at the home screen and Google maps navigation is running in the background. You bring it back up. A few minutes later, the menus at the bottom come up. You tap the screen to make it go away and keep driving. This happens many more times while you drive even though you've already taken off the phone case.
So it seems like a ghost is touching the capacitive buttons. Not just one of those, ALL of them (Menus, home, search, back) while using the phone. It's not very frequent, but its enough to be aggravating.
Please advise, thanks!

Is there a case or screen protector on the phone? if so try removing and see if the problem persists
Sent from my SAMSUNG-SGH-I997 using XDA App

No offense but maybe when you hold your phone in landscape mode your palm touches them. Happens to me all the time.
Sent from my SGH-I997 using XDA App

Most likley a kernel issue.Go to your about section and check your kernel and rom version....if your already on a custom rom/kernel, then you might have to Odin back to stock.
Sent from my SGH-I997 using XDA App

aznacid said:
Hey guys,
So I just bought a 2month used Infuse 4G originally locked to AT&T.
I've been noticing some issues and will try to explain it as clear as I can. Supposedly the person I bought it from said it was an OS issue...Hope you all can shed some light!
So pretend you're using your lovely android Infuse 4G and you're texting. All of a sudden you find yourself at the home screen, interrupted from your messaging. A couple of "huh's?" and "...wtf"'s you resume re-typing your text message.
Later you're on the highway driving to a new joint. The GPS signal has finally locked and you're cruising. All of a sudden, your GPS asks you if you want to end navigation. You look at your phone as if its a zombie and you quickly tap the 'cancel' option. Moments later, you notice the phone is back at the home screen and Google maps navigation is running in the background. You bring it back up. A few minutes later, the menus at the bottom come up. You tap the screen to make it go away and keep driving. This happens many more times while you drive even though you've already taken off the phone case.
So it seems like a ghost is touching the capacitive buttons. Not just one of those, ALL of them (Menus, home, search, back) while using the phone. It's not very frequent, but its enough to be aggravating.
Please advise, thanks!
Click to expand...
Click to collapse
It's not an O/S issue .... well, it may be on YOUR device but not a general issue. If you do an Odin full restore to stock and still have the problem you now know why the guy sold it after 2 months.

00mred00 said:
Is there a case or screen protector on the phone? if so try removing and see if the problem persists
Sent from my SAMSUNG-SGH-I997 using XDA App
Click to expand...
Click to collapse
There is and I've tried removing it. Not the problem, but thanks!

joshf2 said:
No offense but maybe when you hold your phone in landscape mode your palm touches them. Happens to me all the time.
Sent from my SGH-I997 using XDA App
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Click to collapse
None taken! I've actually left the phone w.o a case on a table. Its pretty scary to see your phone randomly show the menu from the home screen as if you pressed the button and then close that menu itself as if you were to press the back button...

Aussti said:
Most likley a kernel issue.Go to your about section and check your kernel and rom version....if your already on a custom rom/kernel, then you might have to Odin back to stock.
Sent from my SGH-I997 using XDA App
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Click to collapse
Firmware 2.2.1
Baseband I997UCKE3
Kernel 2.6.32.9
Buil FROYO.UCKE3
I hope its a kernel issue and not a physical....

MisterEdF said:
It's not an O/S issue .... well, it may be on YOUR device but not a general issue. If you do an Odin full restore to stock and still have the problem you now know why the guy sold it after 2 months.
Click to expand...
Click to collapse
Not sure what an Odin full restore is, but i'll look into it and give it a shot. Not surprisingly, my Infuse 4G is also among the few that have a GPS signal issue. The phone locks after 30 mins if Im lucky...
I didn't pay $434 for a phone that doesnt work properly/involves tweaking just to make simple features work...*sigh*

[Q] Screen not turning off

Anyone else having a problem when trying to turn their screen off? My screen turns off and then immediately turns back on and brings me to the lock-screen. I have to press the power button 3-4 times in order for me to turn the screen off and keep it off. I use a case, but even with the case removed this still happens. VERY annoying, any help would greatly be appreciated!
EDIT: This happens to me on every rom I flash, I've used ARHD, InsertCoin, Pyramid3D, Sense-O-Maniac, and am currently running Hypernonsense. Same problem persists throughout, so I'm guessing the rom is not the problem

That is a very known issue, if you are on stock rom and recovery, you would be able to download an update from HTC, (if you live in Europe or USA) that would "delete" the error.

I'm having the same issue as well. Although it's a small little error, it can get annoying/irritating. My phone is fully updated from HTC and I'm having this problem.
Sent from my HTC Sensation 4G using XDA App

I take it back. There is an update, lol. It's checked under automatic updates and it never told me. The other times it has, though
Sent from my HTC Sensation 4G using XDA App

Display issues, wierd colorful pixel-noise AND phone unresponsive

Sometimes, after I wake up my phone from sleep the screen shows a wierd colorful pixely noise as shown in the picture, and it doesn't respond to anything besides the power button turning off the screen.
cannot post link, i(dot)imgur(dot)com/TrI3w(dot)jpg
Replace (dot) with . but I hope you understood that
(Sorry for the bad quality, only camara besides my phone was this crappy old digital cam, but it gets the point across)
Sometimes it gets back to my normal lock screen after leaving it to be for a few seconds, but more often than not does it kinda 'lock up' in this mode with me unable to do anything with my phone. Sometimes pulling the battery and starting my phone works and will allow me to continue work/browsing as usual. Other times (right now) it goes back into the 'lock up' right away. Aand it just popped back to normal, this took around 5 minutes, give or take.
I know that when the screen locks up my music continues, for I have listened to music with the screen locked up. I am not sure if my alarm will continue to work as I have not tested it. I can also turn the ringtone volume up/down.
It seems to 'lock up' after long periods of inactivity as I have previously put my phone to sleep and woke it without the issue arising. This was whilst I was chatting. I have not been able to recreate the 'lock up' on demand, aside for just leaving it asleep for extended periods of time.
I hope there is a solution to this problem, and I'd preferably not wipe my contacts etc. I have no idea how I can keep my data through a reinstall, so if I'd have to reinstall then if someone could link me to a thread that explains how to keep data would be awesome.
The phone is a HTC Sensation, 8 years old. This is what it says in the 'about phone' tab.
Code:
Model number
HTC Sensation Z710e
Android version
4.0.3
Baseband version
11.65.3504.00U_11.19.3504.29_2
Kernel version
3.0.16-v1.30.2
SebastianFM#1
Build number
HyperNonSense v1.5 (3.32.401.5)
As you can tell, the ROM isn't the regular HTC Sense ROM, so that might cause issues. I am currently unsure whether the kernel is custom or not.
Any and all help is greatly appreciated! I hope I can fix this problem.
PS I'm sorry if this topic is a repost of any kinds, I've done a quick search for some terms that came to mind but couldn't find a thread that fit my problem.

ToonBoon said:
Sometimes, after I wake up my phone from sleep the screen shows a wierd colorful pixely noise as shown in the picture, and it doesn't respond to anything besides the power button turning off the screen.
cannot post link, i(dot)imgur(dot)com/TrI3w(dot)jpg
Replace (dot) with . but I hope you understood that
(Sorry for the bad quality, only camara besides my phone was this crappy old digital cam, but it gets the point across)
Sometimes it gets back to my normal lock screen after leaving it to be for a few seconds, but more often than not does it kinda 'lock up' in this mode with me unable to do anything with my phone. Sometimes pulling the battery and starting my phone works and will allow me to continue work/browsing as usual. Other times (right now) it goes back into the 'lock up' right away. Aand it just popped back to normal, this took around 5 minutes, give or take.
I know that when the screen locks up my music continues, for I have listened to music with the screen locked up. I am not sure if my alarm will continue to work as I have not tested it. I can also turn the ringtone volume up/down.
It seems to 'lock up' after long periods of inactivity as I have previously put my phone to sleep and woke it without the issue arising. This was whilst I was chatting. I have not been able to recreate the 'lock up' on demand, aside for just leaving it asleep for extended periods of time.
I hope there is a solution to this problem, and I'd preferably not wipe my contacts etc. I have no idea how I can keep my data through a reinstall, so if I'd have to reinstall then if someone could link me to a thread that explains how to keep data would be awesome.
The phone is a HTC Sensation, 8 years old. This is what it says in the 'about phone' tab.
Code:
Model number
HTC Sensation Z710e
Android version
4.0.3
Baseband version
11.65.3504.00U_11.19.3504.29_2
Kernel version
3.0.16-v1.30.2
SebastianFM#1
Build number
HyperNonSense v1.5 (3.32.401.5)
As you can tell, the ROM isn't the regular HTC Sense ROM, so that might cause issues. I am currently unsure whether the kernel is custom or not.
Any and all help is greatly appreciated! I hope I can fix this problem.
PS I'm sorry if this topic is a repost of any kinds, I've done a quick search for some terms that came to mind but couldn't find a thread that fit my problem.
Click to expand...
Click to collapse
Well for starters, Google syncs all your contacts online so once you restore your phone you'll get your contacts back. To me, it reminds me of the same issue I used to have with my Motorola Cliq: systematic hardware failure. The touch screen is starting to go. Which is why only your power button works.
But before we announce the end of your phone, why don't you do this so I can try to help:
Download "GO Backup" and back everything up.
Reboot into recovery and create a backup from there.
Wipe data, cache, and system
Install Virtuous Inquisition (I'm familiar with the ROM and it can help eliminate the possibility that it's the ROM doing the damage)
Set up your phone and restore using go backup. Then Try to induce the problem one you reload all your things
After that, let me know what the end result is
Sent from my HTC Sensation using xda app-developers app

monkor said:
Well for starters, Google syncs all your contacts online so once you restore your phone you'll get your contacts back. To me, it reminds me of the same issue I used to have with my Motorola Cliq: systematic hardware failure. The touch screen is starting to go. Which is why only your power button works.
But before we announce the end of your phone, why don't you do this so I can try to help:
Download "GO Backup" and back everything up.
Reboot into recovery and create a backup from there.
Wipe data, cache, and system
Install Virtuous Inquisition (I'm familiar with the ROM and it can help eliminate the possibility that it's the ROM doing the damage)
Set up your phone and restore using go backup. Then Try to induce the problem one you reload all your things
After that, let me know what the end result is
Sent from my HTC Sensation using xda app-developers app
Click to expand...
Click to collapse
I will do this as soon as I regain control over my phone. It has been stuck on this screen for 10 minutes straight now. It really feels like standard electronics failure, starting off small and only on minor occasion and ending in a big endless failure. ****.

There is no wipe system option in my recovery ?
EDIT: Found it, got the ROM working. Screen issue still arises.

ToonBoon said:
There is no wipe system option in my recovery ?
Click to expand...
Click to collapse
Haha is okay is not entirely necessary
Sent from my HTC Sensation using xda app-developers app

monkor said:
Haha is okay is not entirely necessary
Sent from my HTC Sensation using xda app-developers app
Click to expand...
Click to collapse
Replying since I'm not sure you'd read my EDIT
Display issue still arises, which means it's an internal hardware issue isn't it?
Does anyone have any experience with opening it up and seeing whether there's a connector loose or something? As I think installing a custom ROM kinda voids the warranty so I wouldn't be able to send it to HTC for repairs right?

Any Updates?
My phone started doing this this week and is now in what seems to be a permanent state of evil pixel screen. Have you had any luck fixing yours? If so, how? Thanks

argcdm said:
My phone started doing this this week and is now in what seems to be a permanent state of evil pixel screen. Have you had any luck fixing yours? If so, how? Thanks
Click to expand...
Click to collapse
It was a hardware issue, contact HTC support and they'll hook you up with a pickup and return service. If your warranty still covers that at least.

ToonBoon said:
It was a hardware issue, contact HTC support and they'll hook you up with a pickup and return service. If your warranty still covers that at least.
Click to expand...
Click to collapse
Thanks for the update, unfortunately I am out of warranty. Glad you got yours replaced.

argcdm said:
My phone started doing this this week and is now in what seems to be a permanent state of evil pixel screen. Have you had any luck fixing yours? If so, how? Thanks
Click to expand...
Click to collapse
I'm having the same problem here