Database Info

Back button has a mind of its own

Title says it.
Doesn't matter what I'm doing, any app, any time, it will randomly vibrate and go back as if I hit the back button.
It seems to happen especially when I tap something.
Ex. On the xda android app, I tap into a thread, loads up, I feel my phone vibrate and it goes back.
Its really frustrating. I never noticed it until I started flashing roms. I always flash back to stock & wipe data bla bla bla so I know I'm not doing anything wrong there.
Anyone?
Sent from my SAMSUNG-SGH-I897 using XDA App

It might be a malfunctioning button. I had a similar issue with my home button where the phone would go nuts at random times with the screens switching back and forth. It's pretty rare, but when it happens it's usually hardware related.

Well that's just wonderful. Aka I'm screwed.
Sent from my SAMSUNG-SGH-I897 using XDA App

ninjuh said:
Well that's just wonderful. Aka I'm screwed.
Click to expand...
Click to collapse
How are you screwed? Backup with TiBu, flash back to stock w/ ODIN and take it to a AT&T repair center and they can swap you out with another device.

I got this on upgrade through Amazon. At&t wont swap it unless I got it through them. Only way I can do it is through Amazon and my 30 days are already up so Idk how that would work...
Sent from my SAMSUNG-SGH-I897 using XDA App

ninjuh said:
I got this on upgrade through Amazon. At&t wont swap it unless I got it through them. Only way I can do it is through Amazon and my 30 days are already up so Idk how that would work...
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Not true. I bought my Captivate from Radioshack and the AT&T warranty center replaced the phone for me w/o any issues. As long as you did not buy it from a guy who found it when it fell-from-the-truck, it should be fine.

jaykishora said:
Not true. I bought my Captivate from Radioshack and the AT&T warranty center replaced the phone for me w/o any issues. As long as you did not buy it from a guy who found it when it fell-from-the-truck, it should be fine.
Click to expand...
Click to collapse
what if its past the 30 days? and do i need my receipt from Amazon or anything like that?

Mine also does this, instead I've noticed it does it with the home button. Mine causes it to trigger the search button. I've noticed since I've switched to Froyo though that the problem doesn't occur as often, but it still does it probably once or twice a day.

ninjuh said:
what if its past the 30 days? and do i need my receipt from Amazon or anything like that?
Click to expand...
Click to collapse
What ROM are you running? I am having the same issues, but I have it with both the back AND the Home buttons. It seemed to not be as bad with the Stock JF6

I've went to the AT&T Warranty Center with a phone that refused to turn on/charge/etc.
All they asked of me was my phone number. They checked the phone out, etc. and gave me another one.

I think I might have figured it out. I work in a warehouse in Spokane Washington and right now its colder than tits out. Might be the phone getting to cold. Ill know after today n ill let you guys know
Sent from my SAMSUNG-SGH-I897 using XDA App

Mine does it in a warm room, outside, freakin anywhere. BUT I did switch from stock JF6, off of a Vibrant ROM. It hasn't happened once today.
I also found out that as far as the repair centers go, if you get a new device you are VERY lucky. Most of the time you are going to get a referbished item. They go in range from the 1006-1010 phones.
Sent from my SAMSUNG-SGH-I897 using XDA App

I've got the same problem going on with my captivate. I tried a couple different ROM's to see if it had any effect. It was happening on Perception build 4, Axura RC1, and on stock. I'm guessing it's a hardware issue, but if someone's found a solution, please keep us updated!

I have the same problem but with the search button. It happens everywhere, but the other night it was freezing so i was sitting next to a space heater and it really wigged out.
Sent from my SAMSUNG-SGH-I897 using XDA App

You might try this.
Okay guys---first post after lurking and learning for awhile. Try not to ROFL with this suggestion. I've owned my captivate for a bit over a month. Before ever turning it on I put a high-priced screen protector in place. Immediately I was plagued with the problem of the buttons doing things without asking. Press the home button and get search, vice versa and every possible combination. Took it back to the phone shop and this 15-year old looking sales guy took one look and asked if I minded if he trimmed a quarter of an inch off the bottom of the screen protector. I said no and in five minutes I left with a captivate that no longer mis-fires with every touch. Now, I suppose you guys with this problem don't even have a screen protector in place.
FishDoc

I have a screen protector and I've considered that being the problem. Haven't used my phone much today so I haven't really noticed it but it has happened a few times...especially in the xda app. Ugh this phone is gonna be the death of me
Sent from my SAMSUNG-SGH-I897 using XDA App

ninjuh said:
what if its past the 30 days? and do i need my receipt from Amazon or anything like that?
Click to expand...
Click to collapse
Should not matter. I was past 30 days. I would've returned the phone and avoided the hassle if it was in 30 days. Surprisingly it took me less than 5 minutes to get a replacement phone in the warranty center.
All they asked me was the phone number of the account and name on the account and my ID to confirm that I was the owner of the phone. No receipt was asked.

jaykishora said:
Should not matter. I was past 30 days. I would've returned the phone and avoided the hassle if it was in 30 days. Surprisingly it took me less than 5 minutes to get a replacement phone in the warranty center.
All they asked me was the phone number of the account and name on the account and my ID to confirm that I was the owner of the phone. No receipt was asked.
Click to expand...
Click to collapse
I found out from the service center in my area. 0-30 days, brand new phone. 31 days-1 year, most likely a referb phone, but you could get lucky and get a new one. Over 1 year you're SOL.
I have a 1007, and was offered a 1008. The ranges run from 1006-1010, 1010 being the newest batch, and I of course was going for a 1010. I decided to skip the 1008, and wait to see if they got any new shipments in.
I'd been have tons of problems with the buttons on mine, the Home and Back were mental! I went back to stock JF6, I only had a couple random presses of the back button. Right now I'm running Assonance 2.0, it's i9000JK3 based and Modem. Not a single random pressed all day today. I had pretty heavy use today

so i did some tweaking on my phone and i think it's fixed, at least for now. i found that the stock jf6 rom had the most issues with it, so i flashed jh3. from there, i flashed up to perception7, and i haven't had the issue again yet.

Camera/Camcorder doesn't work

Not sure what has changed but recently my camera/camcorder doesn't work. The screen is just black. Doesn't do anything. If I press home the phone goes back to home screen. Any ideas? What should I do.

I had this issue happen to me about 2 weeks after having purchased my inspire. Luckily I was within the 30 day warranty and got a new phone that same day.
When it happened, I didn't even bother to reset the phone or troubleshoot the issue. You might want to try that. But, if you're within the 30 days, head to an ATT store and show them the problem.
Sent from my Desire HD

billymild said:
Not sure what has changed but recently my camera/camcorder doesn't work. The screen is just black. Doesn't do anything. If I press home the phone goes back to home screen. Any ideas? What should I do.
Click to expand...
Click to collapse
Well, if it worked before, and all of the sudden it doesn't, you should probably make sure there's no chance it was something you did, before going through the hassle of a return.
First thing to do is start checking apps installed, and services running.
Roms flashed? One or two had known issues with camera preview not showing.
Does the camera actually still take the picture, even though preview is non-visible?
Inspired Ace 1.0.1¦ XDA Premium

sensation not working, no led light, is it a brick?

hey ev1
yesterday i was using my sensation without problem. ate a dinner in the shopping center and after that i tried to call someone but when pressing the power button on the sensy nothing happened. then when i went to the car tried to charge the phone but no led light came on (orange charging led). I'm unable to power on the fone since then.
anyone experienced the same and was able to solve the problem without taking the phone to warranty?
i had android revolution hd latest rom. and my phone is from ebay, my best guess is that it's unlocked but not from the factory, and that voids the warranty in my country, so I'm not sure what to do.
tnx for helping in advance

remove battery for little while, place it back and try charging again
if it doesn't light up, just leave it there a little while ... 15mins? 30mins?
try and power up after. gd luck

I think it's CWM (not charging when off)
¤Violets are red,
Roses are blue,
Wait, what?
I have no idea what I'm saying,
But you lost the game¤

awesam said:
remove battery for little while, place it back and try charging again
if it doesn't light up, just leave it there a little while ... 15mins? 30mins?
try and power up after. gd luck
Click to expand...
Click to collapse
did something like that, charged it for whole night but no success...
if the battery is totally dead would the charging led light up? or the phone powers up?

Try plugging the phone in via usb or ac. Then try the battery pull and power up. You may need to either buy a battery charger or another battery to power up so you can get into recovery and flash a different clockwork version.
It sounds like the clockwork charging issue.

http://forum.xda-developers.com/showthread.php?t=1198585
Once you get it started make sure you have the latest recovery. You can update using Rom Manager.

well it seems its not the battery. put an evo3d battery inside which is fully charged and it still won't turn on phone into the trash i think
or you have any other ideas?

Not into the trash, back to HTC or send it to me! ;-)
Sent from my HTC Sensation Z710e using XDA App

I would try using adb to see if that will at least connect to the phone and go from there, or find someone willing to try and trick their local phone phone shop, I think the fools in my local carphone warehouse would swap it for a new one
Sent from my HTC Sensation Z710e using XDA App

don't have any warranty papers for it...ebay seller forgot to include that.
adb:
error: device not found
damn I'm with a c5-03 nokia now until my evo3d arrives... just realized that i hate nokia

Hmm, I think then something might of gone bang! I would try tricking a phone shop
Sent from my HTC Sensation Z710e using XDA App

By tricking the phone shop I mean find someone who got theirs from a retailer with insurance and get them to go to the shop and kick up a fuss, shop should just replace it, not that I would condone such underhand antics, or do such a thing myself ;-)
Sent from my HTC Sensation Z710e using XDA App

I repair phones for a living and I have personally seen 4 sensations come in for this exact reason.
it seems, even mid-use, that it powers down for some reason, and just doesnt come back. It happens to rooted and non-rooted alike, and I threw my entire arsenal at these things and they dont respond again. it jsut seems to be a factory defect. One that I really hope doesnt happen to mine :[
sorry to say, but in my professional opinion, theres not a lot you can do

I seem to have the same issue.
Did a Reboot, and then no more.
Had the Charger cable in.
Now the only thing that happens when i connect to USB, is a QHSUSB_DLOAD device ( Unkown device , no driver found. )
I only had it for 1 day...
Edit: now i have to wait 2 to 5 working days for a new one. poor me.
Put a multimeter to the battery, 4,6Volt so no problem there.

I had rooted my friends Sensation and running a Android Revolution. The same thing happened to her phone I'm trying to boost the battery to see if I can get some action but, it's not looking good.
She had insurance on the phone and said she lost it, so she's getting a new one, but I'm glad to know that it might have happened anyways. I wasn't overclocking the phone, and I didn't flash a new radio (which are two things that can cause bricks right?)
Is there anything else I might try? Use it as a paperweight? lol
Edit: To clarify, the phone was working fine, and just randomly rebooted and then became completely unresponsive. My friend battery pulled as it was completely frozen, when she put the battery back in, nothing happened. No LED when charging, no booting, nothing.

shaboobla said:
I had rooted my friends Sensation and running a Android Revolution. The same thing happened to her phone I'm trying to boost the battery to see if I can get some action but, it's not looking good.
She had insurance on the phone and said she lost it, so she's getting a new one, but I'm glad to know that it might have happened anyways. I wasn't overclocking the phone, and I didn't flash a new radio (which are two things that can cause bricks right?)
Is there anything else I might try? Use it as a paperweight? lol
Edit: To clarify, the phone was working fine, and just randomly rebooted and then became completely unresponsive. My friend battery pulled as it was completely frozen, when she put the battery back in, nothing happened. No LED when charging, no booting, nothing.
Click to expand...
Click to collapse
Hey so did you or your friend manage to fix her phone or find the cause? I've been flashing Windows Mobile Roms before and Sensation is my first Android phone, I definitely want to flash Custom Roms on it too, but these random bricks are putting me off for now.

meegs said:
I would try using adb to see if that will at least connect to the phone and go from there, or find someone willing to try and trick their local phone phone shop, I think the fools in my local carphone warehouse would swap it for a new one
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
I work for the bestbuy group and i can tell you that if it was bought in the uk, it should be absolutely fine to send back, so long as it hasn't got water damage it would be cool to send off.
HTC decide if it's under warranty and whether or not it has liquid damage.
An engineer won't touch it (in carphone warehouse) if they're not qualified.
If your in the UK, call this number 08719090109 it's a lot quicker than going into a carphone warehouse, you'll wait 2 weeks if you go in store, 4 - 5 days if you call that number and ship it yourself.
Some carphones have fools working for them, but believe me lad, i'm no idiot.
---------- Post added at 10:52 AM ---------- Previous post was at 10:50 AM ----------
meegs said:
By tricking the phone shop I mean find someone who got theirs from a retailer with insurance and get them to go to the shop and kick up a fuss, shop should just replace it, not that I would condone such underhand antics, or do such a thing myself ;-)
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
A bad idea, the person in the shop will do an ESN check and see that the phone wasn't even bought from them, or a return, ppl try these things all the time, they don't get away with it, unless the consultant is an absolute mushroom.
My advice, just send the thing back to HTC.
---------- Post added at 10:56 AM ---------- Previous post was at 10:52 AM ----------
nandika said:
don't have any warranty papers for it...ebay seller forgot to include that.
adb:
error: device not found
damn I'm with a c5-03 nokia now until my evo3d arrives... just realized that i hate nokia
Click to expand...
Click to collapse
Shouldn't make any difference, are you in the UK? We're they from the UK? You will have to send it back to the place where they bought it from, it's less than a year since the sensation was released so it is certainly under warranty.
Just send it back after you've tried everything, and it seems that you have.
Did you try boosting the battery? Sometimes this has an effect, although it would seem from what you've said that something a little more difficult to fix has gone wrong.
Hope you get it sorted.
PS: Don't go into a carphone and tell them that you bought it from them, because they'll check and you'll look like a div, find out where the person on ebay bought it from and send it back to there with the advice sheet / receipt you got from ebay to HTC or at least call / email to see what's required to send it back.
Good luck m8.

My Sensation froze and died, has any others experienced this?

Everyone, I am starting this thread with one purpose and that is to see if others have experienced this problem. Also if so how many people have and if it is a major issue or just a freak thing that happened to me.
Ok my Sensation was running the stock ROM for the TMOUS Sensation which was the recent OTA update. This also means I had reverted back to the stock recovery too when I went back to the stock ROM well over a month ago. My Sensation was still Super CID though as far as I know. Now that should feel everyone in on the software that was on my Sensation.
Now for the problem, I was typing a text message to a friend this morning and as I was typing my message my Sensation froze up. This alone was odd as my Sensation had only federal up once before sense I purchased it back in October. Anyway I knew I had to pull the battery to reset my phone. But I was on my morning break at work and break time was over so I just put my phone in my front sweater pocket and walked the 5 minute or so walk back to where I was working on the job site. I pulled my phone out of my sweater pocket and noticed the screen was black. I pressed the power button expecting my phone to wake up but it did not. I pulled the back cover off and pulled the battery out for a full minute and reinserted it. My phone still would not turn on. Also to add my camera flash flashed once when I reinserted my battery. Anyway I repeated this process several times and still my phone did not turn on, but the flash only flashed that one time.
I got home and tried my wife's battery from her Sensation but still my phone SD not turn on. I tried my battery in her Sensation and her phone turned on fine with my battery. So I concluded my Sensation was screwed and proceeded to call T-Mobile costumer service and spend about a hour on the phone with them until they agreed to send me a replacement Sensation.
If anyone else has experienced or experiences this in the future please post here in this thread.
Edit: Thank gosh I still have my HD2 as a back up device.
Edit 2: I came across a post that lead me to a thread started by XDA Senior Member namila007. It had other XDA members that report their Sensations dieing in the same manor.

Happened to a Desire S once. Froze, remove & re-installed battery the phone did booted to the splash screen only, but not any further. Replaced complete board under warranty.

Well this does not happen to most people but you should go for a new one under your warranty but sorry I do but know how to fix the problem

Nope, but I can say, that I am did the same thing as you did. Like reverting back to stock, and still having supercid. I've done that 2 month ago? Nothing wrong with.

That sucks man. I had that happen to a vibrant i had.
sent from my Sensation on CM7 Alpha#10

Yea, this happened to me too. I was playing some xbox 360, went to check the time on my phone...Wound up a few hours later feeling like a turd and waiting for a replacement from Tmobile.
No idea what happened. The last thing it did was make a noise when I plugged it into my laptop, prompted my computer to install drivers (failed) and then mentioned that dreaded message that implies the phone is needing to be flashed by the factory. (QHSUSB_DLOAD)
If you see your computer mention QHSUSB_DLOAD, then your phone is 100% bricked.
Matt

Just wanted to say thanks for the replies to all and thanks for everyone that has viewed this thread. And just in case anyone missed it in the OP, I am currently waiting on my replacement Sensation from T-Mobile. It will not arrived until the 25th of January. Again thank goodness I still have my trusty HD2 or I would be without a phone until the 25th.
Now to the post above me, I have not even tried to connect my Sensation to my computer because it will not even power on what so ever. The charge indicator led does not even come on when you connect the charger. So I highly doubt I would even get anything at all if I connected it to my computer. But I might just plug it into my computer out f curiosity to see what does happen.

T-Macgnolia said:
Just wanted to say thanks for the replies to all and thanks for everyone that has viewed this thread. And just in case anyone missed it in the OP, I am currently waiting on my replacement Sensation from T-Mobile. It will not arrived until the 25th of January. Again thank goodness I still have my trusty HD2 or I would be without a phone until the 25th.
Now to the post above me, I have not even tried to connect my Sensation to my computer because it will not even power on what so ever. The charge indicator led does not even come on when you connect the charger. So I highly doubt I would even get anything at all if I connected it to my computer. But I might just plug it into my computer out f curiosity to see what does happen.
Click to expand...
Click to collapse
Hi,
Hey,I am really sorry to hear about your phone.
It is very rare that people report total failure like yours,so I would imagine that it is just a freak situation.
I am also glad that you are getting a replacement without any problem.
Other than that ,hope all is well with you.

I assume this is quite a common problem. I received my sensation xe just a few days before the new year it was constantly over heating down the bottom where the touch buttons are causing it to shutdown / reboot this was when doing basic tasks like browsing the web. I then had my phone completely die a couple of days ago.
I took the phone into a vodaphone store yesterday and they exchanged it with a new handset.. I haven't had any problems yet.

I was reading through the Sensation Unbricking Project thread and found the below quoted post. I thought I would add it here as it matches what happen to my original Sensation
namila007 said:
will this method recover my phone??
"hey.. i dunno how this happend :
while i playing real steel from my sensation its got stucked then its automatically turned off.so now it wan't turning on neither no led when plugged it in to charge :confuse d: .. please help me "
http://forum.xda-developers.com/showthread.php?t=1624293
Click to expand...
Click to collapse

Call HTC they will replace it you just have to pay for shipping its like 20 bucks I had two phones replaced and they arrived in a week don't waste your time trying to fix it. you should still be under manufacture warranty cause this phone is not a year old yet.
Sent from my HTC Sensation 4G with Beats Audio using XDA Premium App

bonebeatz1234 said:
Call HTC they will replace it you just have to pay for shipping its like 20 bucks I had two phones replaced and they arrived in a week don't waste your time trying to fix it. you should still be under manufacture warranty cause this phone is not a year old yet.
Sent from my HTC Sensation 4G with Beats Audio using XDA Premium App
Click to expand...
Click to collapse
Ha ha thanks but I have had my replacement phone for at least a month or more. I actually revived this thread because I finally found another post by another member that claims to have had their Sensation. I feel like they way my Sensation died is a pure hardware failure.
I started this thread in hopes that others that had the miss fortune of this happening to them could find this thread and know that it had happen to someonelse. Also so maybe a fair consinsus of what may be the cause, if it is just random, and some kind of idea of a percentage of devices it happens to.
I see that namila007 also started a thread about his Sensation dieing in the same way. It is a copleofother people that have posted in his thread saying that their Sensation deied in the same way. I am going to up date the OP with a link to his thread and post in his thread as well.

what to do :/ i also think its should be a hardware failure . im going to contact htc coz im still under the warranty

Touchscreen doesn't work for first few seconds

This was one of the similar threads found, but it didn't give me a solution. I messed around with the different CPU governor's but none of them solve my problem. When I unlock the phone, it doesn't respond well to my touch for a few seconds. I'm using CM10 and I've never had this problem before. It only came up recently when I replaced my lcd and digitizer because I was having touchscreen problems. Now the problems are mostly gone except at the lock screen. I've tried 3 different roms (one was a Sense 3.6 rom) and they all had this problem. Outside of the lock screen, it mostly worked well except inside the "phone app" in the sense rom. I called someone and they didn't hear it ringing, so it went to voicemail. I didn't want to record a message so I pressed end call like 30 times but it didn't work until i took out the battery. It happens in CM10 too, but its not as bad, usually ends the call after the 3rd or 4th time.
To troubleshoot the problem, I turned on "Show touches-show visual feedback for touches" under Developer options. I also made this video so you guys can see what it looks like.

Ir0nMa1deN said:
This was one of the similar threads found, but it didn't give me a solution. I messed around with the different CPU governor's but none of them solve my problem. When I unlock the phone, it doesn't respond well to my touch for a few seconds. I'm using CM10 and I've never had this problem before. It only came up recently when I replaced my lcd and digitizer because I was having touchscreen problems. Now the problems are mostly gone except at the lock screen. I've tried 3 different roms (one was a Sense 3.6 rom) and they all had this problem. Outside of the lock screen, it mostly worked well except inside the "phone app" in the sense rom. I called someone and they didn't hear it ringing, so it went to voicemail. I didn't want to record a message so I pressed end call like 30 times but it didn't work until i took out the battery. It happens in CM10 too, but its not as bad, usually ends the call after the 3rd or 4th time.
To troubleshoot the problem, I turned on "Show touches-show visual feedback for touches" under Developer options. I also made this video so you guys can see what it looks like.
Click to expand...
Click to collapse
Take a look at this thread, maybe it helps. I would say update your firmware to 3.33, and try cleaning and pulling out the gray pin on the back of the phone. Hope it helps

Did you replace the digitizer yourself? If yes, I'd go back and make sure nothing is wrong. Make sure everything is properly put back together. Hope this helps. best wishes.
Sent from my HTC Sensation using xda premium

realsis said:
Did you replace the digitizer yourself? If yes, I'd go back and make sure nothing is wrong. Make sure everything is properly put back together. Hope this helps. best wishes.
Sent from my HTC Sensation using xda premium
Click to expand...
Click to collapse
I did replace it myself and I think that's probably the problem but my dad is refusing to help me take it apart again. We're going to go to a cell phone repair store to see if they can give us some advice, then he'll probably agree to open it up again and see what's going on.

Ir0nMa1deN said:
I did replace it myself and I think that's probably the problem but my dad is refusing to help me take it apart again. We're going to go to a cell phone repair store to see if they can give us some advice, then he'll probably agree to open it up again and see what's going on.
Click to expand...
Click to collapse
It looks like you've opened 2 treads for the same problem, so here's what I answered you earlier - http://forum.xda-developers.com/showpost.php?p=34955821&postcount=3

Ah yes, I made some new discoveries since then and I forgot to check on that thread so I ended up making a new one. The digitizer/lcd I bought is supposedly new, and it's the one that says HTC in the middle (no T-Mobile logo on the side) I'm updating Cyanogen Mod to the newest version and flashing new firmware, so if that doesn't fix it then that'll rule out software issues. After that, I'll re-install the lcd/digitizer and see if I can get it to work.
Also, you said "when you change displays it's never the same as the original" I've been looking through hundreds of forums and many people have successfully replaced their screen only for the problem to come back again a few weeks later. I'm thinking it has something to do with static buildup caused by third-party batteries or chargers, as seen in this thread that i forgot to mention. I've changed my charger so all that remains is taking apart the screen again.

Thanks to dennis8, my screen is now fixed. He linked me to this thread and it worked right away after that. Finally my freaking phone works :laugh::laugh::laugh::laugh::laugh::laugh::laugh:

Ir0nMa1deN said:
Thanks to dennis8, my screen is now fixed. He linked me to this thread and it worked right away after that. Finally my freaking phone works :laugh::laugh::laugh::laugh::laugh::laugh::laugh:
Click to expand...
Click to collapse
glad for you man:good: