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Hey ya all
Ive tried to google for this issue but haven't found anything. I got it yesterday evening, about 1-2 hours after OTA update to 2.3.4.
So what happens is when I hit the on/off button to turn of the screen, it sometimes goes black for about half a second and then turns back on. Same when I try to wake it, goes light and then goes dark. So it seams like a dubbleclick almost.
Sometimes I've also got the issue that my Home button just keeps making screen shots, took me a while to figure out thats conected to the power button. How am I supposed to take a screenshot? Could it be a simple hardware issue where the button gets stuck? I've tried to remove the backcover and clean up, but it all seams fine for my untrained eye.
How are you holding the phone when this happens? This same thing happens to me sometimes if I kind of wrap my hand around it when I pick it up. I unconsciously hit the volume button like half a second before I hit the power button, and the volume button wakes the phone & then the power button turns it right back off.
It can happen whatever way Im holding it im afraid, and it has only occured since last night. Lets see if someone else got this after 2.3.4 or if its just a wierd coincidence.
And also, as I said, it seam to bug out my screenshot function.
That's not a coincidence, happens to me as well.
My guess is that's because of the new screenshot feature (hold Power+Home). Can anyone hazard a guess as to how to turn it off?
Well, guess it's a good thing it aint then, hopefully it'll get fixed.
No one else with this issue? It anoyys me alot
I have this issue, but it only happens if I press the button too fast or something. I don't know how to explain.
happens to me too
Randomly enough, just tried the screenshot function and it said saved to Camera folder but it's not there. What app is used to take it? Someone said it was MySketcher but I don't know
I spoke to HTC support sweden today and they didnt seam to be aware of this issue atleast. Keeps happening to me about 30% of the times i hit the button.. I dont think its hardware issue but didnt care to factory reset the phone yet.. Anyone of you with the issue has other than stock rom? Did it only happen after you upgraded to latest firmware? Ive only had it since 2.3.4.
I'm getting this exact same issue since upgrading to 2.3.4. I have a stock ROM too. It's really annoying, press the on/off button and it doesnt always turn it off, it does exactly the same as what the op says.
Also getting it take screen shots when I press the home button.
isak888 said:
Hey ya all
Ive tried to google for this issue but haven't found anything. I got it yesterday evening, about 1-2 hours after OTA update to 2.3.4.
So what happens is when I hit the on/off button to turn of the screen, it sometimes goes black for about half a second and then turns back on. Same when I try to wake it, goes light and then goes dark. So it seams like a dubbleclick almost.
Sometimes I've also got the issue that my Home button just keeps making screen shots, took me a while to figure out thats conected to the power button. How am I supposed to take a screenshot? Could it be a simple hardware issue where the button gets stuck? I've tried to remove the backcover and clean up, but it all seams fine for my untrained eye.
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Click to collapse
well for same issue i got my power button changed...now its fine... i had this issue and was mad... so after change its gud... itz mostly coz of overstressed power button...c ur power button is fine... in recovery also it must b mis-behaving?
Edit : i am on 2.3.4 stock as of now
lalitsehgal21 said:
well for same issue i got my power button changed...now its fine... i had this issue and was mad... so after change its gud... itz mostly coz of overstressed power button...c ur power button is fine... in recovery also it must b mis-behaving?
Edit : i am on 2.3.4 stock as of now
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Click to collapse
Was abit tricky to understand you, well anyway, so you had it repaired then? Id love to avoid that, hate being without the phone. But maybe thats the only solution.
Thanks for your input.
Yea I'm not so sure if this is a software thing. I haven't experienced this during regular use, but I have experienced a double-press effect while in Clockwork Mod. If I press the button on the leftmost part and do it slowly, I can get a double click without actually clicking it twice. Scares the crap out of me when I'm flashing roms and kernels.
So maybe something is up with the power button itself? Too sensitive maybe?
same issue here, was afraid it was my button. first i thought it was crt animations that were causting it. i have to go in to build.prop and turn off power+home screen shots because half the time i hit home it take a screenshot. not sure what's up with the power button.
have the issue on both bulletproof and eaglesblood, both 2.3.4
Happens to me as well and drives me absolutely insane.. The problem is definitely hardware.. I got a replacement back cover under warranty and after two weeks the problem is back just as bad.
To somewhat remedy the screen off/on flicker, i use 'screen off and lock' for long press of search button.. Not the same I know, but at least it doesn't flicker back on.
As for recovery, you can use home/menu for up/down, back for back and search for select.. I find this light years easier than having to ninja push the power button to avoid a double press.
I wish there was some way to fix the damn button tho.. I don't understand how HTC screwed it up so bad.
Sent from my HTC Sensation Z710e using XDA App
Having the same problem. Is the problem with the back cover or the phone itself? I looked at the button underneath the case and it looks bent. I was thinking maybe a tiny piece of paper inside would help, if it does, I'll report back
EDIT: playing with the button with the case off shows no problem. It has to be the way the case interacts with the button
EDIT 2: A piece of paper doesn't completely relieve the problem but does make it much harder to reproduce, and in my opinion, it's much nicer to press now
EDIT 3: Thicker paper=issue solved. I'll send HTC an email about it not reaching the button all the way, maybe they can do a recall on affected backings
Flippy125 said:
Having the same problem. Is the problem with the back cover or the phone itself? I looked at the button underneath the case and it looks bent. I was thinking maybe a tiny piece of paper inside would help, if it does, I'll report back
EDIT: playing with the button with the case off shows no problem. It has to be the way the case interacts with the button
EDIT 2: A piece of paper doesn't completely relieve the problem but does make it much harder to reproduce, and in my opinion, it's much nicer to press now
EDIT 3: Thicker paper=issue solved. I'll send HTC an email about it not reaching the button all the way, maybe they can do a recall on affected backings
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I dont understand exactly what you did, but id be glad to know!
isak888 said:
I dont understand exactly what you did, but id be glad to know!
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Click to collapse
I ripped off a little piece of paper from a paper cd case about the width of the button inside, I then folded it until I found the perfect thickness and set it on top. I just carefully put the backing back on. It pushes the power button up about double what it was. I'd take pics but all it is is a piece of paper sitting on top XD
Sent from my HTC Sensation 4G using XDA Premium App
Got an email back from HTC saying they'll use the information for "future devices"
Sent from my HTC Sensation 4G using XDA Premium App
Hi, I was just wondering if anyone was having a problem with the power button sticking down after being pressed? This has been happening on mine lately, and while it works great 90% of the time, the button remains pressed the other ten until I pry it/losen in. It seems that it's the actual white plastic "button" under the cover doing this and I've done my best to clean it.
Is this common? Any tips?
Just bought Z5 dual in green.
Still brand new, 1 hour old.
A moment ago, power button got a bit sticky and would not pop back up.
Therefore could not turn screen on.
It has gone away since, only happened once.
But I am fairly sure that after this episode, power button started to make a tacky clicking sound every time I press the button.
QUESTION
does your z5 make this sound, and it's just that I failed to notice it from the beginning? Is this normal?
Was the power button getting stuck once a fluke, and won't happen again? Or could it be manufacturing defect?
Bit of a hassle to go back to the shop for exchange, and wanted to know if this sound is normal amongst other users or not.
Thanks for your replies in advance!
Any comment or opinion is greatly appreciated!
My power button clicks every time I use it which isn't often since I have tap to wake and the fingerprint sensor set up. Never got stuck though.
augie7107 said:
My power button clicks every time I use it which isn't often since I have tap to wake and the fingerprint sensor set up. Never got stuck though.
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Thanks for the reply!
Just wanted to check, that my button clicks in sensation when pressed, as well as making the clicking sound at the same time.
Hard to describe, but I would say it sounds similar to a pc mouse clicking sound.
If I was blindfolded and someone wss clicking my power button, I could have thought that someone was using a pc mouse
Yours sounds like this too?
Yeah, it clicks at a slightly higher pitch to the volume key click.
jewelkobayashi said:
Just bought Z5 dual in green.
Still brand new, 1 hour old.
A moment ago, power button got a bit sticky and would not pop back up.
Therefore could not turn screen on.
It has gone away since, only happened once.
But I am fairly sure that after this episode, power button started to make a tacky clicking sound every time I press the button.
QUESTION
does your z5 make this sound, and it's just that I failed to notice it from the beginning? Is this normal?
Was the power button getting stuck once a fluke, and won't happen again? Or could it be manufacturing defect?
Bit of a hassle to go back to the shop for exchange, and wanted to know if this sound is normal amongst other users or not.
Thanks for your replies in advance!
Click to expand...
Click to collapse
mine is failed as well! I will post my experiences with SONY UK.
jewelkobayashi said:
Thanks for the reply!
Just wanted to check, that my button clicks in sensation when pressed, as well as making the clicking sound at the same time.
Hard to describe, but I would say it sounds similar to a pc mouse clicking sound.
If I was blindfolded and someone wss clicking my power button, I could have thought that someone was using a pc mouse
Yours sounds like this too?
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Click to collapse
Yes, mine sounds exactly like that.
Got the same issue, it's like the power button is sliding down, and you have to push it up to make it clickable again.
Thanks for your input guys.
I went back to sony centre where I got it from, and checked other Z5's
Since they all made similar clicking sounds, I decided to wait and see how it goes.
If I get the sticky power button again, I will return it.
Other than that, it is running beautifully!
It runs cooler than my Z3 too!
I got this thing too and i dont know if take it back to support... I started to noticed it up when i disabled fingertip sensor to unlock it just to check some stuff.
So maybe its my paranoia lol
dfavefenix said:
I got this thing too and i dont know if take it back to support... I started to noticed it up when i disabled fingertip sensor to unlock it just to check some stuff.
So maybe its my paranoia lol
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Are you talking about the power button not coming back up? Our the stake clicking sound?
Update in my situation
Since the initial problem, it had not happened or repeated again, so I can say that it has worn in nicely.
jewelkobayashi said:
Are you talking about the power button not coming back up? Our the stake clicking sound?
Update in my situation
Since the initial problem, it had not happened or repeated again, so I can say that it has worn in nicely.
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Click to collapse
In the clicking sound
The Power button is clicky. It is not a fault!
The clicking sound is normal but even mine got stuck once, had to press it a few times to get it to come back up. Yours certainly wasn't an isolated incident.
I have been in a shop checking a new one and the button doesnt need to press so much like mine one. The girl has said me that if i send it to support they wont do anything to the phone because it does work well. Its just a little diference touch...
I will send it to support in december that i wil get a phone from a friend so i can use it while the checking thing
I have a gold Z5 (I know!)
They power button slipped downwards under the casing as I used it. EE were actually really helpful for once and replaced it as I'd only had it 4 weeks. Unfortunately the replacement phone has the same issue. It doesn't affect the function of the button at all, I just worry that it will slide down too far into the body and not come up again.
I don't think EE will replace it again as the guy was very nice and tried a few different ways to log the problem until it was accepted for replacement. It seems to be a problem for a few people, but as long as it keeps working I'm not too fussed! Just thought I'd mention it so anyone else with the same issue doesn't feel alone ?
I am having the same problem, Z5 gold rev2, got the phone on 5th february, wich is now 11 days old, power button gets stuck sometimes, thanks God I have double tap to wake, wich makes things less painful, but I am afraid that this could get worse by the time. Otherwise this phone is such a beatuy! works very well, but this with power button ruins good experience that I have with this device.
spaha-bih said:
I am having the same problem, Z5 gold rev2, got the phone on 5th february, wich is now 11 days old, power button gets stuck sometimes, thanks God I have double tap to wake, wich makes things less painful, but I am afraid that this could get worse by the time. Otherwise this phone is such a beatuy! works very well, but this with power button ruins good experience that I have with this device.
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I am the OP.
My phone has not become worse. Everything the same, and is working all ok.
From my experience, pushing down on the button AND sliding the power button down towards the bottom of the phone at the same time makes it get stuck in that position. So as long as you avoid the sliding down bit, I never encountered a repeat of the problem.
If it does happen, and I have yet to hear of a power button on z5 that got permanently stuck, all you do is slide it up while depressing the power button.
Everything is still water resisting and perfect.
To add, I've been using it naked, and it is surprisingly scratch-free!
Hey guys, yesterday when I pulled my phone out of my pocket, I noticed the power button wasn't working. Upon closer inspection, it is jammed and will only register a press if I really push on it hard. Then I realized the volume buttons were the same exact way, which is strange because the phone has been in a case its entire life and is immaculate. But anyways, has anyone else encountered this? I tried doing a search but no results. The power button works if I really put pressure on it and only the top volume button works if I press it hard as well. The camera button is perfectly fine.
I purchased this phone brand new from T-Mobile November 2014, it may be time to upgrade...
Some cases cause this problems as they put consistent pressure on the buttons
Just experienced this last night. No idea what's caused it. My phone lives in a case with a power button cutout so there's no pressure on it. Odd, and irritating because thus phone is perfect otherwise, and the first one I've ever had that I still liked after 18 months.
Sent from my SM-T700 using XDA Premium HD app
jonsic said:
Hey guys, yesterday when I pulled my phone out of my pocket, I noticed the power button wasn't working. Upon closer inspection, it is jammed and will only register a press if I really push on it hard. Then I realized the volume buttons were the same exact way, which is strange because the phone has been in a case its entire life and is immaculate. But anyways, has anyone else encountered this? I tried doing a search but no results. The power button works if I really put pressure on it and only the top volume button works if I press it hard as well. The camera button is perfectly fine.
I purchased this phone brand new from T-Mobile November 2014, it may be time to upgrade...
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Click to collapse
Probably either broken button strip, or it has been dislodged from its mountings. You need to remove back cover, then battery and you can see whats going on.
I'm having issues with my power button sticking on my Pixel. Has anyone else seen this?
I don't have a direct response to your problem just an opinion. Seeing as how clicky this power button is, as in how hard it is to depress, that leads me to believe it would be hard to get this thing stuck. I would recommend returning it.
I think every phone is a little different my power button rattles it's loose. I would also recommend replacing it, of the power button is sticking it may get to a point where the phone will keep rebooting it's self until you pry that button loose.
jayfried said:
I don't have a direct response to your problem just an opinion. Seeing as how clicky this power button is, as in how hard it is to depress, that leads me to believe it would be hard to get this thing stuck. I would recommend returning it.
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Thanks for the info. I'm afraid that if I return it I'll get a new Pixel that I can't unlock.
TheLilTechPrincess said:
Thanks for the info. I'm afraid that if I return it I'll get a new Pixel that I can't unlock.
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Lol don't worry about that all google phones are unlockable. Even if they have the newest firmware so no need to worry.
I've been having quality issues with the power button on my XL. It doesn't really stick, but it felt really mushy most of the times I'd press it in the past 2 weeks making it really hard to double tap for the camera. At some point this weekend, the button has changed its response... it now clicks every time as it should, but sometimes there is a slight click before I even depress the button, resulting in a slight click followed by the actual click when the button is activated. Really annoying... hoping it fixes itself. I don't want to RMA and risk getting a refurb.
TheLilTechPrincess said:
Thanks for the info. I'm afraid that if I return it I'll get a new Pixel that I can't unlock.
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Unless you got the new Pixel from Verizon, you will be able to unlock it. I had the sticking power button issue with my old Nexus 5, what I tried was to use a small magnet to kind of 'pull' the power button out. It might work, but it might damage the phone either, so I would recommend to get the device replaced. I'm not sure if you still retain warranty after unlocking the bootloader (I was told otherwise by Google support, but Google India support is usually complete garbage). It worked on Nexus devices so it should work with the Pixel.
Nitemare3219 said:
I've been having quality issues with the power button on my XL. It doesn't really stick, but it felt really mushy most of the times I'd press it in the past 2 weeks making it really hard to double tap for the camera. At some point this weekend, the button has changed its response... it now clicks every time as it should, but sometimes there is a slight click before I even depress the button, resulting in a slight click followed by the actual click when the button is activated. Really annoying... hoping it fixes itself. I don't want RMA and risk getting a refurb.
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Click to collapse
I am having similar problems to the point that I had to download a power button app to mitigate the turn off the screen, as sometimes it was impossible to operate the button normally, it won't clic and sometimes it will. Another thing worth mentioning is that the phone works much better almost perfect with the original Pixel Fabric Case (which I hate) and the problems increase with the buttons exposed when using it naked or with a slim case.
Nitemare3219 said:
I've been having quality issues with the power button on my XL. It doesn't really stick, but it felt really mushy most of the times I'd press it in the past 2 weeks making it really hard to double tap for the camera. At some point this weekend, the button has changed its response... it now clicks every time as it should, but sometimes there is a slight click before I even depress the button, resulting in a slight click followed by the actual click when the button is activated. Really annoying... hoping it fixes itself. I don't want to RMA and risk getting a refurb.
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Click to collapse
I can put an invisible power button on your statusbar if you like and have root.
Maybe... Don't soak it, but try dabbing the power button crevices with a cotton swab and ethanol. Let it dry.... Worth trying before an RMA at least.
Sent from my sailfish using XDA Labs
Pixel 3a XL power button sticking
TheLilTechPrincess said:
I'm having issues with my power button sticking on my Pixel. Has anyone else seen this?
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I'm having the same issue. Every now and then when I push the power button the power off options come up. Sometimes the phone reboots but gets hung and wont finish booting until I tap the power button a few times to get it unstuck. My sales rep from work told me Verizon should warranty an exchange so im returning it for another phone.