Hey ya all
Ive tried to google for this issue but haven't found anything. I got it yesterday evening, about 1-2 hours after OTA update to 2.3.4.
So what happens is when I hit the on/off button to turn of the screen, it sometimes goes black for about half a second and then turns back on. Same when I try to wake it, goes light and then goes dark. So it seams like a dubbleclick almost.
Sometimes I've also got the issue that my Home button just keeps making screen shots, took me a while to figure out thats conected to the power button. How am I supposed to take a screenshot? Could it be a simple hardware issue where the button gets stuck? I've tried to remove the backcover and clean up, but it all seams fine for my untrained eye.
How are you holding the phone when this happens? This same thing happens to me sometimes if I kind of wrap my hand around it when I pick it up. I unconsciously hit the volume button like half a second before I hit the power button, and the volume button wakes the phone & then the power button turns it right back off.
It can happen whatever way Im holding it im afraid, and it has only occured since last night. Lets see if someone else got this after 2.3.4 or if its just a wierd coincidence.
And also, as I said, it seam to bug out my screenshot function.
That's not a coincidence, happens to me as well.
My guess is that's because of the new screenshot feature (hold Power+Home). Can anyone hazard a guess as to how to turn it off?
Well, guess it's a good thing it aint then, hopefully it'll get fixed.
No one else with this issue? It anoyys me alot
I have this issue, but it only happens if I press the button too fast or something. I don't know how to explain.
happens to me too
Randomly enough, just tried the screenshot function and it said saved to Camera folder but it's not there. What app is used to take it? Someone said it was MySketcher but I don't know
I spoke to HTC support sweden today and they didnt seam to be aware of this issue atleast. Keeps happening to me about 30% of the times i hit the button.. I dont think its hardware issue but didnt care to factory reset the phone yet.. Anyone of you with the issue has other than stock rom? Did it only happen after you upgraded to latest firmware? Ive only had it since 2.3.4.
I'm getting this exact same issue since upgrading to 2.3.4. I have a stock ROM too. It's really annoying, press the on/off button and it doesnt always turn it off, it does exactly the same as what the op says.
Also getting it take screen shots when I press the home button.
isak888 said:
Hey ya all
Ive tried to google for this issue but haven't found anything. I got it yesterday evening, about 1-2 hours after OTA update to 2.3.4.
So what happens is when I hit the on/off button to turn of the screen, it sometimes goes black for about half a second and then turns back on. Same when I try to wake it, goes light and then goes dark. So it seams like a dubbleclick almost.
Sometimes I've also got the issue that my Home button just keeps making screen shots, took me a while to figure out thats conected to the power button. How am I supposed to take a screenshot? Could it be a simple hardware issue where the button gets stuck? I've tried to remove the backcover and clean up, but it all seams fine for my untrained eye.
Click to expand...
Click to collapse
well for same issue i got my power button changed...now its fine... i had this issue and was mad... so after change its gud... itz mostly coz of overstressed power button...c ur power button is fine... in recovery also it must b mis-behaving?
Edit : i am on 2.3.4 stock as of now
lalitsehgal21 said:
well for same issue i got my power button changed...now its fine... i had this issue and was mad... so after change its gud... itz mostly coz of overstressed power button...c ur power button is fine... in recovery also it must b mis-behaving?
Edit : i am on 2.3.4 stock as of now
Click to expand...
Click to collapse
Was abit tricky to understand you, well anyway, so you had it repaired then? Id love to avoid that, hate being without the phone. But maybe thats the only solution.
Thanks for your input.
Yea I'm not so sure if this is a software thing. I haven't experienced this during regular use, but I have experienced a double-press effect while in Clockwork Mod. If I press the button on the leftmost part and do it slowly, I can get a double click without actually clicking it twice. Scares the crap out of me when I'm flashing roms and kernels.
So maybe something is up with the power button itself? Too sensitive maybe?
same issue here, was afraid it was my button. first i thought it was crt animations that were causting it. i have to go in to build.prop and turn off power+home screen shots because half the time i hit home it take a screenshot. not sure what's up with the power button.
have the issue on both bulletproof and eaglesblood, both 2.3.4
Happens to me as well and drives me absolutely insane.. The problem is definitely hardware.. I got a replacement back cover under warranty and after two weeks the problem is back just as bad.
To somewhat remedy the screen off/on flicker, i use 'screen off and lock' for long press of search button.. Not the same I know, but at least it doesn't flicker back on.
As for recovery, you can use home/menu for up/down, back for back and search for select.. I find this light years easier than having to ninja push the power button to avoid a double press.
I wish there was some way to fix the damn button tho.. I don't understand how HTC screwed it up so bad.
Sent from my HTC Sensation Z710e using XDA App
Having the same problem. Is the problem with the back cover or the phone itself? I looked at the button underneath the case and it looks bent. I was thinking maybe a tiny piece of paper inside would help, if it does, I'll report back
EDIT: playing with the button with the case off shows no problem. It has to be the way the case interacts with the button
EDIT 2: A piece of paper doesn't completely relieve the problem but does make it much harder to reproduce, and in my opinion, it's much nicer to press now
EDIT 3: Thicker paper=issue solved. I'll send HTC an email about it not reaching the button all the way, maybe they can do a recall on affected backings
Flippy125 said:
Having the same problem. Is the problem with the back cover or the phone itself? I looked at the button underneath the case and it looks bent. I was thinking maybe a tiny piece of paper inside would help, if it does, I'll report back
EDIT: playing with the button with the case off shows no problem. It has to be the way the case interacts with the button
EDIT 2: A piece of paper doesn't completely relieve the problem but does make it much harder to reproduce, and in my opinion, it's much nicer to press now
EDIT 3: Thicker paper=issue solved. I'll send HTC an email about it not reaching the button all the way, maybe they can do a recall on affected backings
Click to expand...
Click to collapse
I dont understand exactly what you did, but id be glad to know!
isak888 said:
I dont understand exactly what you did, but id be glad to know!
Click to expand...
Click to collapse
I ripped off a little piece of paper from a paper cd case about the width of the button inside, I then folded it until I found the perfect thickness and set it on top. I just carefully put the backing back on. It pushes the power button up about double what it was. I'd take pics but all it is is a piece of paper sitting on top XD
Sent from my HTC Sensation 4G using XDA Premium App
Got an email back from HTC saying they'll use the information for "future devices"
Sent from my HTC Sensation 4G using XDA Premium App
Related
I have had my Sensation a while now and generally pleased, we all know that Sense 3 is a bit laggy especially if you want a live wallpaper.
Over the last few days though I have noticed an issue with the power button when pressing to wake the phone up it doesn't always work first time, pressing a second time usually works but sometimes needs 3 presses.
I thought it was software rather than hardware as I have noticed the capacitive buttons at the bottom lighting up for a split second when pressing the power button but the screen doesn't come on.
What is wierd though is that pressing the power button to go into standby always works without fail...
A factory reset today has not fixed the problem.
Anyone else heard or experienced this? before I contact HTC.
I really don't wanna be without a phone if they want it back for repair..
same problem bud, not sure what it is. very annoying.
ravigodhwani said:
same problem bud, not sure what it is. very annoying.
Click to expand...
Click to collapse
+1 had same prob...i replaced my fone coz sm issue with power button
Does it work normally without the cover? If yes, it could be an issue with the back cover
Swyped from my HTC Sensation
n I had my infuse in my pocket and when I pulled it out it shut down on me, and ever since then all it does is reboot all the time. When I pull out the battery and put it back in, then phone just turns on by it self. When I try to charge it it shuts off then turns back on with the charging symbol and it does it over and over. I cant put put it and download mode and I can't put it into flash mode either. I brought it too two places to get it fixed and one person says the board is fried and the other tells me that it's bricked and he can't fix it..
http://forum.xda-developers.com/showthread.php?t=1872444
He people you took it to are terrible repair people...its just a bad power button...like the actual inner button (not the part you can see) is stuck down
Some one haduck by rapidly pressing the power button to get it unstuck
Another guy took his phone apart and sprayed the power button with compressed air to remove dust and other things that may be getting it stuck
And another guy replaced his with one from a different infuse
And another guy sent his in to some repair shop for I think $50 to get it fixed
Sent from my HTC PH39100 using Tapatalk 2
mg2195 said:
He people you took it to are terrible repair people...its just a bad power button...like the actual inner button (not the part you can see) is stuck down
Some one haduck by rapidly pressing the power button to get it unstuck
Another guy took his phone apart and sprayed the power button with compressed air to remove dust and other things that may be getting it stuck
And another guy replaced his with one from a different infuse
And another guy sent his in to some repair shop for I think $50 to get it fixed
Sent from my HTC PH39100 using Tapatalk 2
Click to expand...
Click to collapse
\
Thank you guys, I'm gonna go and pick it up right now and check it out I will keep you guys posted ..
So, I got my phone back and I took it apart myself. I tried blowing out the phone with a dust remover spray and pressing the button to un-stick it and nothing happened. So I think it might be the actual button that is connect to the board on the phone. I don't know who to bring it too down here, cause it seems that everyone is afraid to change it for me. So I guess my Infuse is no longer in service and I'll be looking for another phone
Update, so it is the power button, I had booting up, but then it started to boot loop again. I just need to get the button replaced.
jazenf said:
So, I got my phone back and I took it apart myself. I tried blowing out the phone with a dust remover spray and pressing the button to un-stick it and nothing happened. So I think it might be the actual button that is connect to the board on the phone. I don't know who to bring it too down here, cause it seems that everyone is afraid to change it for me. So I guess my Infuse is no longer in service and I'll be looking for another phone
Update, so it is the power button, I had booting up, but then it started to boot loop again. I just need to get the button replaced.
Click to expand...
Click to collapse
Check out link in op of this thread $30.00 plus shipping.
http://forum.xda-developers.com/showthread.php?t=1756467
Good work by mg to recgonize the symptoms.
Not relevant to op, but something for everyone to consider: using a software tool to turn off your screen instead of power button.
If you put an icon on your homescreen to turn the display off (without pressing the power button), you save up to 50% of the cycles on your power button (or somewhat less if you tend to let the screen timeout instead of turning it off).
It can easily be done with tasker. The tasker command is called "System Lock" (sounds ominous, but just turns off the screen). I have that on my home screen, just above the home button. That makes it an easy two press maneuver to turn of the screen.
It looks like there are some free Apps on the market that do the same thing. Here's one (I haven't tried this one myself, just posting for info)
https://play.google.com/store/apps/details?id=com.seltzer.screen_off_widget&hl=en
electricpete1 said:
Good work by mg to recgonize the symptoms.
Not relevant to op, but something for everyone to consider: using a software tool to turn off your screen instead of power button.
If you put an icon on your homescreen to turn the display off (without pressing the power button), you save up to 50% of the cycles on your power button (or somewhat less if you tend to let the screen timeout instead of turning it off).
It can easily be done with tasker. The tasker command is called "System Lock" (sounds ominous, but just turns off the screen). I have that on my home screen, just above the home button. That makes it an easy two press maneuver to turn of the screen.
It looks like there are some free Apps on the market that do the same thing. Here's one (I haven't tried this one myself, just posting for info)
https://play.google.com/store/apps/details?id=com.seltzer.screen_off_widget&hl=en
Click to expand...
Click to collapse
Here is one that is recommended often, I haven't used it though.
https://play.google.com/store/apps/details?id=com.smart.swkey
Hey guys, I fixed my infuse.
I took that bad boy apart and cleaned out the power button now its working like brand new . Thank you for all you help and happy flashing .
*Fi Mi JellyBean Gone Paro*
Just got my white 32gb and out of the box it has a very sticky power button. Sticks all the way down almost every time I push it so the power menu comes up. Anybody else have something like this happen?
daledenton said:
Just got my white 32gb and out of the box it has a very sticky power button. Sticks all the way down almost every time I push it so the power menu comes up. Anybody else have something like this happen?
Click to expand...
Click to collapse
I'm having this happen actually. Did you find a way to pop the back off and fix it, or did you send it back?
http://www.ifixit.com/Teardown/Nexus+5+Teardown/19016 If you follow part of this guide then you can see how to carefully remove the back cover and then inspect why the power button is sticking.
DISCLAIMER: I am not responsible for any damages you may cause to your phone.
If I've helped them please hit the THANKS button.
sent from my neXus 5
CodemasterRob said:
I'm having this happen actually. Did you find a way to pop the back off and fix it, or did you send it back?
Click to expand...
Click to collapse
Actually after about a week of usage, it worked itself out and was fine. Haven't had a problem since, so I'd say just give it time and see if the problem resolves itself like mine.
Not sure if you've made the choice to unlock/root yet, but if you have, I'd highly suggest installing a kernel w/ sweep or tap to wake features. Additionally, it's (in my opinion, of course) a good habit to utilize a widget or toggle that will turn your screen off w/ a tap as well.
Obviously, if you determine you've got a manufacturer defect w/ the power button, by all means replace it. But the less dependent you are on the hard buttons, the less wear & tear on them. More often than not, these buttons are the first to go the longer you have your phone.
daledenton said:
Actually after about a week of usage, it worked itself out and was fine. Haven't had a problem since, so I'd say just give it time and see if the problem resolves itself like mine.
Click to expand...
Click to collapse
Mine seems to have sorted itself out too. The button doesn't seem to have that satisfying click my Nexus 4 did.
Glad your power button got sorted out. Being a new phone, I would probably send it back, rather than crack it open, but that's me.
On another note... Personally, I haven't touched my power button in a long time. I use "Gravity Screen," which shuts my phone off when I put my N5 in my pocket and turns it on when I pull it out, It also senses the micro-movements of my hands when I'm using it, and prevents the screen from timing out, If I set it down on a table, and it shuts off (due to timeout), I only have to wave my hand over it to turn it back on.
This app literally changed the way I use my phone, which is why I sprung for the $2 (ish) pro version, rather than the free one I linked. I highly recommend checking it out.
I RMA'd my 32GB White because of this as well as a vibration issue.
Sent from my Nexus 5
After 3 RMAs (= 4 different N5s) I stuck with the last phone and fixed the (loose) power button myself because I was fed up with the quality.
It is really no problem opening a phone, especially if you have done it with a PC before.
DISCLAIMER: I am not responsible for any damages you may cause to your phone.
So I've tried factory wiping and installing a few different roms and no matter which one I go to I keep getting these random reboots. This is particularly troubling when I restore an older rom that I know I was not having this particular issue on.
It is making my phone pretty close to unusable since it will often go into an "Optimizing apps!" speil draining battery and taking an obnoxiously long time to reboot. Not sure what is up. Any suggestions?
Snow_fox said:
So I've tried factory wiping and installing a few different roms and no matter which one I go to I keep getting these random reboots. This is particularly troubling when I restore an older rom that I know I was not having this particular issue on.
It is making my phone pretty close to unusable since it will often go into an "Optimizing apps!" speil draining battery and taking an obnoxiously long time to reboot. Not sure what is up. Any suggestions?
Click to expand...
Click to collapse
Try with a clean flash (or the factory images) without user data/modifications and see if your RRs are still there.
Is the power button stuck by any chance?
Primokorn said:
Try with a clean flash (or the factory images) without user data/modifications and see if your RRs are still there.
Click to expand...
Click to collapse
I've factory reset a few times and wiped everything except internal storage pretty much. Even tried wiping user data just to see if it would help
dicecuber said:
Is the power button stuck by any chance?
Click to expand...
Click to collapse
I don't think it's getting stuck it still seems to go in and out properly. I even took it out the case just to make sure there wasn't something I couldnt' seee putting pressure on it
Snow_fox said:
I've factory reset a few times and wiped everything except internal storage pretty much. Even tried wiping user data just to see if it would help
I don't think it's getting stuck it still seems to go in and out properly. I even took it out the case just to make sure there wasn't something I couldnt' seee putting pressure on it
Click to expand...
Click to collapse
The button will NOT seem to be stuck, even if it is, as the contact is made internally. My bro´s Nexus had this problem, and by the end it kept rebooting constantly because the button was making contact on its own. I fixed it by tapping vigorously at the area between the power button and the camera and that made it work.
A way to know if it is stuck could be to press the volume down key as soon as it restarts, if it goes into recovery, then there is no doubt the power button is stuck.
Don´t dismiss hardware problems, as many Nexus are affected by the power button issue and you already tried software solutions which didn´t work.
Hope you sort it out. Remember to use an app to avoid pressing the button so much, such as when waking the device. I recommend Gravity Screen, but there are many other options.
simonarturo said:
The button will NOT seem to be stuck, even if it is, as the contact is made internally. My bro´s Nexus had this problem, and by the end it kept rebooting constantly because the button was making contact on its own. I fixed it by tapping vigorously at the area between the power button and the camera and that made it work.
A way to know if it is stuck could be to press the volume down key as soon as it restarts, if it goes into recovery, then there is no doubt the power button is stuck.
Don´t dismiss hardware problems, as many Nexus are affected by the power button issue and you already tried software solutions which didn´t work.
Hope you sort it out. Remember to use an app to avoid pressing the button so much, such as when waking the device. I recommend Gravity Screen, but there are many other options.
Click to expand...
Click to collapse
Holding down volume after one reset actually put me into recovery. Plus it's restarting at times in recovery now :/
I doubt it's under warranty since I got it in feb 2014 x.x
Snow_fox said:
Holding down volume after one reset actually put me into recovery. Plus it's restarting at times in recovery now :/
I doubt it's under warranty since I got it in feb 2014 x.x
Click to expand...
Click to collapse
If you got it directly from Google, I'd try calling them up and asking for a replacement even if you are a few months off the warranty period, I have read some stories of them honoring warranties in order to get rid of stock. That'd be true even now that the new Nexus is supposedly releasing this year. Nothing wrong with trying, you might get a new, shiny phone.
That being said, don't worry, it's perfectly fixable. The part that gets stuck is not the button itself, but the part that goes into the motherboard, so don't bother fiddling with the black button. I managed to fix my brother's button by doing the following:
- Clean the area between the button and phone of debris or any dirt that could be causing it to be stuck. This is just to be on the safe side, as it is unlikely that it is the cause of the malfunction.
- Take the case off the phone if you haven't, and then put it upside down and tap vigorously with your fingers in the area between the camera and the power button. It might not work the first few times, but it eventually will release the part that is stuck.
- As soon as you can get it to turn on without rebooting itself, install Gravity Screen, or any other app that replaces the power button to wake up or turn the screen off. You are looking to use the button as few times as possible.
After doing that, his Nexus went for being unusable due to constant reboots to working fine. It's been almost 6 months since it happened so it is bound to work, just don't lose heart and patiently work at it. Tap a bit harder if it's not working. Let us know whether you managed to fix it.
simonarturo said:
The button will NOT seem to be stuck, even if it is, as the contact is made internally. My bro´s Nexus had this problem, and by the end it kept rebooting constantly because the button was making contact on its own. I fixed it by tapping vigorously at the area between the power button and the camera and that made it work.
A way to know if it is stuck could be to press the volume down key as soon as it restarts, if it goes into recovery, then there is no doubt the power button is stuck.
Don´t dismiss hardware problems, as many Nexus are affected by the power button issue and you already tried software solutions which didn´t work.
Hope you sort it out. Remember to use an app to avoid pressing the button so much, such as when waking the device. I recommend Gravity Screen, but there are many other options.
Click to expand...
Click to collapse
simonarturo said:
If you got it directly from Google, I'd try calling them up and asking for a replacement even if you are a few months off the warranty period, I have read some stories of them honoring warranties in order to get rid of stock. That'd be true even now that the new Nexus is supposedly releasing this year. Nothing wrong with trying, you might get a new, shiny phone.
That being said, don't worry, it's perfectly fixable. The part that gets stuck is not the button itself, but the part that goes into the motherboard, so don't bother fiddling with the black button. I managed to fix my brother's button by doing the following:
- Clean the area between the button and phone of debris or any dirt that could be causing it to be stuck. This is just to be on the safe side, as it is unlikely that it is the cause of the malfunction.
- Take the case off the phone if you haven't, and then put it upside down and tap vigorously with your fingers in the area between the camera and the power button. It might not work the first few times, but it eventually will release the part that is stuck.
- As soon as you can get it to turn on without rebooting itself, install Gravity Screen, or any other app that replaces the power button to wake up or turn the screen off. You are looking to use the button as few times as possible.
After doing that, his Nexus went for being unusable due to constant reboots to working fine. It's been almost 6 months since it happened so it is bound to work, just don't lose heart and patiently work at it. Tap a bit harder if it's not working. Let us know whether you managed to fix it.
Click to expand...
Click to collapse
I'm going to get in contact with google. I tried pushing down on the area between the camera and it didn't help much. It has started working again properly after a really peculiar work around. I just don't want to have to be super cautious of a button for the rest of the time i own my device :/
Snow_fox said:
I'm going to get in contact with google. I tried pushing down on the area between the camera and it didn't help much. It has started working again properly after a really peculiar work around. I just don't want to have to be super cautious of a button for the rest of the time i own my device :/
Click to expand...
Click to collapse
Please detail the peculiar work around you mention...
Sent from my XT1095 using Tapatalk 2
mazubo said:
Please detail the peculiar work around you mention...
Sent from my XT1095 using Tapatalk 2
Click to expand...
Click to collapse
Well someone mentioned maybe trying to clean it out somehow. I tried canned air and that didn't do anything so I formed a seal over the button using my mouth and then proceeded to exhale. It has yet to give me any trouble since then.
Had exactly the same issue, reboots over and over again, couldn't boot to bootloader without reboot...
What helped for me was something I read somewhere else, don't remember where, was knocking on the back cover between camera lense and the power switch, did it 4 days ago and it works since than..
Snow_fox said:
I formed a seal over the button using my mouth and then proceeded to exhale.
Click to expand...
Click to collapse
Sounds sexual
You can take the back cover off, and if you are careful there is no sticker or seal that would tell google you have opened the device. It is difficult to pull all the way off, the vibration motor is attached to the case back and comes off with it so it would seem stuck. You just have to keep pulling.
aaargh777 said:
Had exactly the same issue, reboots over and over again, couldn't boot to bootloader without reboot...
What helped for me was something I read somewhere else, don't remember where, was knocking on the back cover between camera lense and the power switch, did it 4 days ago and it works since than..
Click to expand...
Click to collapse
Pressing on the area between the camera and the on switch seems to help a lot of people it didn't seems ot have much of an effect for me. While my phone hasn't given me issues since shortly after I posted this thread I'm kinda worried I'm one drop away from the issue coming back
dicecuber said:
Sounds sexual
Click to expand...
Click to collapse
No way to avoid it sounding that way I fear.
fwayfarer said:
You can take the back cover off, and if you are careful there is no sticker or seal that would tell google you have opened the device. It is difficult to pull all the way off, the vibration motor is attached to the case back and comes off with it so it would seem stuck. You just have to keep pulling.
Click to expand...
Click to collapse
Would this allow me to repair it?
Yeah but you'd need to unscrew a plastic cover that is inside the phone. Phillips head screws, jewelers screwdriver size. Depends on if its dirt or a broken switch though.
fwayfarer said:
Yeah but you'd need to unscrew a plastic cover that is inside the phone. Phillips head screws, jewelers screwdriver size. Depends on if its dirt or a broken switch though.
Click to expand...
Click to collapse
Sorry to disappoint everyone but this is a widespread problem that google is aware of fro some time now. It's not the power button but it's burried deep in the software and appreas to have popped up right after the Lollipop 5.1 up date. Check out all the posts on Google
https://productforums.google.com/forum/#!topic/nexus/IJSOuc7gw0w[376-400]
While it apprears to be confined to the Nexus 5 I have had it happen with my nexus 4 just running stock L 5.1
I hope that casts some light on it
Weirdly enough, my power button works flawlessly on 5 and 5.1. Red 32gb from the google play store. I've opened the case multiple times and put Arctic silver knockoff heat compound in sloppily and without regard, no issues other than sprint screwing up their spark LTE rollout.
Blacksmith5 said:
Sorry to disappoint everyone but this is a widespread problem that google is aware of fro some time now. It's not the power button but it's burried deep in the software and appreas to have popped up right after the Lollipop 5.1 up date. Check out all the posts on Google
https://productforums.google.com/forum/#!topic/nexus/IJSOuc7gw0w[376-400]
While it apprears to be confined to the Nexus 5 I have had it happen with my nexus 4 just running stock L 5.1
I hope that casts some light on it
Click to expand...
Click to collapse
Sorry, I disagree. While some instances might be related to software, it has been proven that there is in fact a problem with the physical button getting stuck on Nexus 5 phones. You can check it online and will find lots of hits and even YouTube videos, most of them around the time before lollipop.
Best way to check whether it is software or hardware is to press the volume down key when your phone reboots by itself. If it takes you to the recovery, you can bet your cat that it is not lollipop's fault
So I'm suspecting that I have the wonky power button too but.....
I haven't been able to get it to go to recovery when pressing power down and I've defintely had a few restarts very recently.
More importantly, and something that I haven't seen anyone else post about; more often than not my N5 just shuts down. It's usually when I've doing something with the phone (today was flicking through my GPM library). I'll power it back on and it will boot cleanly and then (more often than not) power down again. Other times it will bootloop, but that's rare. It seems to me that if I let it boot up and then don't touch it for a while, it will stay up but I'm not sure that's consistent.
Anyone else seen or heard of the power button causing a powerdown instead of bootloop?
techinv said:
So I'm suspecting that I have the wonky power button too but.....
I haven't been able to get it to go to recovery when pressing power down and I've defintely had a few restarts very recently.
More importantly, and something that I haven't seen anyone else post about; more often than not my N5 just shuts down. It's usually when I've doing something with the phone (today was flicking through my GPM library). I'll power it back on and it will boot cleanly and then (more often than not) power down again. Other times it will bootloop, but that's rare. It seems to me that if I let it boot up and then don't touch it for a while, it will stay up but I'm not sure that's consistent.
Anyone else seen or heard of the power button causing a powerdown instead of bootloop?
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Click to collapse
You will need to troubleshoot this the old-fashioned way. Have you installed any updates, apps, mods or anything recently?
Best case scenario would be that you flash a stock image without restoring apps, kernel or any mods. Run the phone for some time, couple of days or so, and be on the lookout for power downs or reboots. After that, you can try adding a few apps at a time and keep checking. If the phone reboots even with a clean factory image, then I'd have to say the hardware is faulty. Could be the power button, could be something else.
Try it out and let us know
Just bought Z5 dual in green.
Still brand new, 1 hour old.
A moment ago, power button got a bit sticky and would not pop back up.
Therefore could not turn screen on.
It has gone away since, only happened once.
But I am fairly sure that after this episode, power button started to make a tacky clicking sound every time I press the button.
QUESTION
does your z5 make this sound, and it's just that I failed to notice it from the beginning? Is this normal?
Was the power button getting stuck once a fluke, and won't happen again? Or could it be manufacturing defect?
Bit of a hassle to go back to the shop for exchange, and wanted to know if this sound is normal amongst other users or not.
Thanks for your replies in advance!
Any comment or opinion is greatly appreciated!
My power button clicks every time I use it which isn't often since I have tap to wake and the fingerprint sensor set up. Never got stuck though.
augie7107 said:
My power button clicks every time I use it which isn't often since I have tap to wake and the fingerprint sensor set up. Never got stuck though.
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Thanks for the reply!
Just wanted to check, that my button clicks in sensation when pressed, as well as making the clicking sound at the same time.
Hard to describe, but I would say it sounds similar to a pc mouse clicking sound.
If I was blindfolded and someone wss clicking my power button, I could have thought that someone was using a pc mouse
Yours sounds like this too?
Yeah, it clicks at a slightly higher pitch to the volume key click.
jewelkobayashi said:
Just bought Z5 dual in green.
Still brand new, 1 hour old.
A moment ago, power button got a bit sticky and would not pop back up.
Therefore could not turn screen on.
It has gone away since, only happened once.
But I am fairly sure that after this episode, power button started to make a tacky clicking sound every time I press the button.
QUESTION
does your z5 make this sound, and it's just that I failed to notice it from the beginning? Is this normal?
Was the power button getting stuck once a fluke, and won't happen again? Or could it be manufacturing defect?
Bit of a hassle to go back to the shop for exchange, and wanted to know if this sound is normal amongst other users or not.
Thanks for your replies in advance!
Click to expand...
Click to collapse
mine is failed as well! I will post my experiences with SONY UK.
jewelkobayashi said:
Thanks for the reply!
Just wanted to check, that my button clicks in sensation when pressed, as well as making the clicking sound at the same time.
Hard to describe, but I would say it sounds similar to a pc mouse clicking sound.
If I was blindfolded and someone wss clicking my power button, I could have thought that someone was using a pc mouse
Yours sounds like this too?
Click to expand...
Click to collapse
Yes, mine sounds exactly like that.
Got the same issue, it's like the power button is sliding down, and you have to push it up to make it clickable again.
Thanks for your input guys.
I went back to sony centre where I got it from, and checked other Z5's
Since they all made similar clicking sounds, I decided to wait and see how it goes.
If I get the sticky power button again, I will return it.
Other than that, it is running beautifully!
It runs cooler than my Z3 too!
I got this thing too and i dont know if take it back to support... I started to noticed it up when i disabled fingertip sensor to unlock it just to check some stuff.
So maybe its my paranoia lol
dfavefenix said:
I got this thing too and i dont know if take it back to support... I started to noticed it up when i disabled fingertip sensor to unlock it just to check some stuff.
So maybe its my paranoia lol
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Are you talking about the power button not coming back up? Our the stake clicking sound?
Update in my situation
Since the initial problem, it had not happened or repeated again, so I can say that it has worn in nicely.
jewelkobayashi said:
Are you talking about the power button not coming back up? Our the stake clicking sound?
Update in my situation
Since the initial problem, it had not happened or repeated again, so I can say that it has worn in nicely.
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Click to collapse
In the clicking sound
The Power button is clicky. It is not a fault!
The clicking sound is normal but even mine got stuck once, had to press it a few times to get it to come back up. Yours certainly wasn't an isolated incident.
I have been in a shop checking a new one and the button doesnt need to press so much like mine one. The girl has said me that if i send it to support they wont do anything to the phone because it does work well. Its just a little diference touch...
I will send it to support in december that i wil get a phone from a friend so i can use it while the checking thing
I have a gold Z5 (I know!)
They power button slipped downwards under the casing as I used it. EE were actually really helpful for once and replaced it as I'd only had it 4 weeks. Unfortunately the replacement phone has the same issue. It doesn't affect the function of the button at all, I just worry that it will slide down too far into the body and not come up again.
I don't think EE will replace it again as the guy was very nice and tried a few different ways to log the problem until it was accepted for replacement. It seems to be a problem for a few people, but as long as it keeps working I'm not too fussed! Just thought I'd mention it so anyone else with the same issue doesn't feel alone ?
I am having the same problem, Z5 gold rev2, got the phone on 5th february, wich is now 11 days old, power button gets stuck sometimes, thanks God I have double tap to wake, wich makes things less painful, but I am afraid that this could get worse by the time. Otherwise this phone is such a beatuy! works very well, but this with power button ruins good experience that I have with this device.
spaha-bih said:
I am having the same problem, Z5 gold rev2, got the phone on 5th february, wich is now 11 days old, power button gets stuck sometimes, thanks God I have double tap to wake, wich makes things less painful, but I am afraid that this could get worse by the time. Otherwise this phone is such a beatuy! works very well, but this with power button ruins good experience that I have with this device.
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I am the OP.
My phone has not become worse. Everything the same, and is working all ok.
From my experience, pushing down on the button AND sliding the power button down towards the bottom of the phone at the same time makes it get stuck in that position. So as long as you avoid the sliding down bit, I never encountered a repeat of the problem.
If it does happen, and I have yet to hear of a power button on z5 that got permanently stuck, all you do is slide it up while depressing the power button.
Everything is still water resisting and perfect.
To add, I've been using it naked, and it is surprisingly scratch-free!