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Hey guys..
I have scratched the fluck nuggets out of my beautiful Raphael.
I have a one year warranty on the phone.
The following is worth the bad karma for me..., so please.. if you have only negative comments to make- please save it for someone who cares!!
I would like to kill/bomb/grenade my phone so that it appears completely toasted .. with little to no evidence it was damaged.
This probably means software .. since any physical damage will void the warranty.
I was thinking, restore the default SPL, flash the stock ROM back onto it, and then try to re-flash the stock ROM but pull out the battery half way into it.
Will this kill my phone worthy enough for AT&T to replace it for me? Or do you think they repair it (not ideal).
P.S. I have searched, I guess I dont know what terms to use or no one has the balls to go through with my type of evil plan.
All Advice (except negative comments) appreciated!
thanks guys
The reason why prices rise
Thank you for the extraordinarily helpful advice! I'll try that. Thanks!!
For the third time, i have selflessly helped others in this forum quite a bit. IF you have a negative comment that does not help me, mumble it to yourself and giggle. Do not waste your valuable time posting it here. You will not change my mind.
Any friendly people who can actually help address the questions I have posed are welcome to respond.
I understand what I want to do is frequently frowned upon ... but at the same time, charging $.20 to send some kilobytes through the air isn't exactly a nice thing to do to your loyal customers.
P.S. If AT&T offered equipment warranty on this phone .. this would not be an issue.
They decided to screw their customers by not offering it, and so I will work the system.
ryaske said:
P.S. If AT&T offered equipment warranty on this phone .. this would not be an issue.
They decided to screw their customers by not offering it, and so I will work the system.
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Maybe your idea is the reason behind that
Maybe so but that is irrelevant to the questions I have asked.
Are the scratches deep enough for a fingernail to get caught on them? thats what they ask you over the phone when turning in a device for a warranty exchange. If so then warranty is void.
On to the fun part
You could try unplugging the battery halfway through a flash which will cause the device to start up in bootloader mode. From their its easy to just restart the flash and be on your way. If you go to an At&t Device Support Center, most of the guys their aren't trained to each device specifically, they're mainly trained to rule out physical damage and go from there.
So it wouldn't hurt to try that. Unplug battery during flash and see what they'll do. I'll be surprised if they flash a rom because i've turned in one device that was stuck on a white screen and they just handed me a replacement fairly quick.
Now, the next thing you could try i figured out accidently by trying to improve GPS reception on my Tilt. Actually scratch that, just found out it won't work on the Raphael. With my tilt i took a copper wire (taken from an old landline telephone) and plugged it into the antenna extender port on the back of the device.
This greatly improved my GPS reception, then i stuck it in the other port (phone antenna) and i got 5 bars, but when i took it out, i couldn't get any service. I think it fried the antenna.
I took that device into the At&t Device Support Center and the guy at the desk handed it to the Tech who just looked at it, handed it back to me asked me if i wanted to back anything up and gave me another device (refurbished)
One last thing. Although i turned in a flawless At&t (no scratches nothing) in for a 5th warranty exchange and they gave me the Raphael, it ended up having 2 deep scratches on the frame of the keyboard of the device. When i called in they told me since it was my 5th return its not under any warranty.
this is kinda a crappy question to ask, and it's the reason we pay such high amounts for our beloved phones. BUT.... just zap the sh!t outta it with a stungun simplest way I can think of. maybe microwave it for 5 or 10 seconds? nah.. that'd just start a fire. stungun.
I wonder what a few seconds in the microwave would do or near a moderately strong electro magnet would do.
thankfully my fingernail does not get caught in the scratches .. its just abrasion scratches, kind of like what sandpaper would do. I can barely see the scratches when the screen is on .. unless I'm thinking about it.
I will try to F up a flash today. Maybe even when changing the bootloader so that there is nothing there to "take" a new rom. If anything, this will serve as a test-case for those wonder what would happen if your electricty goes out the next time your flashing (prevent it: use a laptop!)
for those that have contributed something useful so far. I THANK YOU. This forum is for sharing information, not morals.
I will post back with the results of the suicide and warranty exchange so others can learn from it
ryaske said:
for those that have contributed something useful so far. I THANK YOU. This forum is for sharing information, not morals.
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Actually if you read the forum rules it clearly states:
9. Don't get us in trouble.
Don't post copyrighted materials or do other things that will obviously lead to legal trouble
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I'd have thought discussing insurance fraud is certainly pushing & bending that, if not breaking it completely.
Deliberately breaking your phone to claim under warranty or insurance is fraud. Please don’t drag our forums down to your level.
Live with it
Beeble said:
Actually if you read the forum rules it clearly states:
I'd have thought discussing insurance fraud is certainly pushing & bending that, if not breaking it completely.
Deliberately breaking your phone to claim under warranty or insurance is fraud. Please don’t drag our forums down to your level.
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Exactly. Maybe you could learn a lesson and invest more care in your next device. Mods should close this thread.
ok, well under that logic, fraud will also be damaging your own phone, even if by accident, and then getting a warranty replacement and mentioning you have done so on the forum.
So that means everyone that flashes their phone and F's it up, then gets it replaced is also "getting the forum in trouble" because it is also technically warranty fraud.
How exactly the forum is now "in trouble", I will never know. Its not like you gave me the idea to screw my phone. I simply asked for advice and experiences. How dare I use a forum that has always been a help to me, for getting information, similar experiences, and help. I dont know what I was thinking.
Go ahead and lock the thread.. you guys are all whiney nannies anyway. Save me the trouble of having to hear you guys.
P.S. You should get out in the real world where cut throat tactics happen every day. Its kill or be killed in corporate America. (I work for a very large company and I know that so intimately, I couldnt give you the details if I wanted to .... i would fear for my way of life.)
Good luck on your crusade to right all the wrongs in the world. I learned its not worth the effort .. Playing their own game is far more beneficial.
one more thing. the worst thing that could have happened is I get denied the warranty exchange. That is my own risk and I acknowledge I'm taking it.
How would my attempt at warranty exchange EVER "obviously lead to legal trouble", ESPECIALLY for the forum???
If you want to quote the rules, you should interpret them as they are written. No where does it say "have good morals" and "dont bring the forum down to your level". I'm pretty sure it does say
2. Be polite and respect your fellow xda-dev user.
There is no need for cursing, flaming, racism or personal attacks. There are a lot of different nationalities on this forum all with different cultures, this means that no matter what you're like, you'll have to adjust to people that are most definitely not like you. It will gain you a lot of respect if you help to keep the peace. It's disrespectful and therefore not permitted to create Alias Member names in an attempt to deceive others.
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and
10. Help others if you can.
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Further, my intentional doings and my reports of what happened could actually help someone who has done the same, but by other unintentional means.
I am, as always, in the spirit of the forum, here to help and be helped.
Stick it to the man!
FWIW, you could get an Invisible Shield that would make the scratches less noticable.
HAHA
Ok the deed is done. The hitman has collected. The eagle has landed
ryaske said:
HAHA
Ok the deed is done. The hitman has collected. The eagle has landed
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Since you've gone to such great lengths to explain how this enterprise is going to benefit the community, and how anybody judging you is such a whiner, how about you explain the details?
Yeah I wanted to help people, but all the **** I got made me rethink the whole posting on the forum thing. I figured spilling more information will only get more people to chime in with their nasty nanny comments..... so I wasn't going to.
BUT since you asked, and you specifically were not one of the nannies (or atl east one that kept quiet.. i thank you!)... I would be happy to share the details.
I thought I would be able to kill it through software .. but it turns out bricking a phone intentionally is NOT an easy thing to do.
1) Pulling the battery is not enough to stop the flash. It will continue just fine on USB power only! Therefore I dont know how bad batteries could cause problems with flashing...
2) Stopping the flash of a ROM by pulling battery and USB almost always (for me, 10 out of 10 times) just causes the bootloader to complain "bad data" when you reset the phone, or something to that effect. You can reflash easily every time, I guess unless you stop it at the PERFECT moment ( I wasn't able to)
3) Stopping the flash of a Bootloader is absolutely impossible. I tried maybe 15 times (switching between stock SPL and the 1.90 SPL), but each time it loaded up just fine....
4) So,now getting desperate (Like I wasn't already...) I went to further measures. The stock battery is 3.7v DC. I applied 5 volts AC to the battery connector first, very quickly as fast as I could touch leads to the battery pins. Each time.. nothing happened and the phone booted fine.
So I stepped it up to 7.5, then 10. applying 10 v AC on the 3rd time was the charm. The LED flash blinked once very quickly, and then the phone ceased to turn on. I was nervous doing this.. I didnt want anything to physically fry. It turned out very well, it didnt get hot at all, no smoke and no burning smell.
Then I went to an AT&T store and turned it in for a new one. The guys there told me this wasnt the first time the Fuze came back completely dead!!! Imagine that.....
If the software bricking worked easily .. I planned on trying to recover it as a test case .. but alas it was damn tough. Thats also why I didnt really give many details.
This just goes to show everyone flashing your phone is really, really safe. I would say- flying in an airplane safe. When it fails, it does so rarely, and spectacularly and catastrophically... enough for all the media to hear about it (everyone on the forum). I wouldn't be worried tho, stepping on to a plane is just fine and chances are very good (you can round those chances to "always") it will work fine.. even if it screws up during the process some how.
So, GO FLASH THAT NEW ROM!!
A sincere thanks for the forum for putting up with an opinion/viewpoint that the majority clearly and rightfully disagrees with.
All I can say is WOW - what a mean thing to do; torture your phone like that. You could also have tried waterboarding, because in America that is not considered torture.
ryaske said:
P.S. If AT&T offered equipment warranty on this phone .. this would not be an issue.
They decided to screw their customers by not offering it, and so I will work the system.
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I have a warranty for my Fuze via ATT
i've aquired a sgs on ebay, i'm getting massive camera interferance. i mean it makes the camera unusable, i'm looking for information regarding the warranty void sticker on the sgs. or what they look for for hardware voiding of warranty. i can't tell if its been opened or not, but i see no sticker and the screws dont look used.
so anybody know where the sticker is/whats broke when you open it?
thanksbois!
cerjam said:
i've aquired a sgs on ebay, i'm getting massive camera interferance. i mean it makes the camera unusable, i'm looking for information regarding the warranty void sticker on the sgs. or what they look for for hardware voiding of warranty. i can't tell if its been opened or not, but i see no sticker and the screws dont look used.
so anybody know where the sticker is/whats broke when you open it?
thanksbois!
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I don't think I've seen one on mine?
well thats good. how about anyone else, got any information on it?
cerjam said:
well thats good. how about anyone else, got any information on it?
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No "seal" so to speak. I had my wifes apart before I returned through warranty for screen issues and there would be no way to tell though there is loctite on the threads of the screws that I suppose could indicate that they had been removed if it is not present though I had no issues with warranty department.
The only warranty voiding sticker that I know about is the moisture sticker under the battery cover.
faaantastic. how might one go about checking a warranty ona device.
Well mine is white and it's never been in water lol so I'm clear.
It's not the main sticker with the build number on it, it's on the side where the battery contacts are
Cheers mate
haven't spotted it on any of the ones i've worked with. Though haven't really had to go so far to look for 'em.
If you got it through ebay, why are you worrying about the void sticker? I wouldn't expect ATT/Samsung to honor anything through that kind of purchase.
its a samsung manufactured phone, the warranty shouldnt matter where the **** you got it. they made it, they should fix it. as long as its not stolen or anything i see no reason they wouldnt honor it.
not playing the troll game, you obviously already have a strong opinion regarding the entirety of this post and jump quickly about it. My stance is my experience versus yours, while I agree with what SHOULD occur and happen, from a business and experience-oriented standpoint it doesn't happen.
Most of the things I've bought on ebay, OEMs wouldn't honor, and if they would I never knew because I never had problems with whatever it was. Just because you bought it fair and square, doesn't mean it wasn't stolen prior or previous owners/users might have done something to get the device blacklisted and that's why it's on the market to begin with(thinking used xbox 360's and wanting to play online multiplayer after the console got caught for being modded). Meh, probably just my paranoia and experience in other markets.
As for Void stickers, generally you would see it before breaking it. Since the manufacturer would have to be able to confirm it is intact before breaking it themselves to conduct repairs. So any stickers like that would generally be fairly blatant and visible before you risk tampering with them. <-- Experience on computer equipment.
cerjam said:
its a samsung manufactured phone, the warranty shouldnt matter where the **** you got it. they made it, they should fix it. as long as its not stolen or anything i see no reason they wouldnt honor it.
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I also see no reason why the need to know.
that too! lmfao
I bought this phone second hand literally YESTERDAY and am having a number of concerns already.
First off I found dust under the screen. Not just subtle dust. Irrittating sprinkles of dust under the screen. I am not on Network 3, I am on T-Mobile but unlocking the phone seemed simple enough. HOWEVER. The HTC guy I spoke to whilst arranging a warranty repair informed me that they are VERY strict about people tampering with software, and that even an unofficial unlock code could somehow void the warranty. Not only does there appear to be no Three ROM to flash back onto this device but there is seemingly no way to lock it back to Three in the not unlikely event of dust reappearing when the device comes back from HTC. My question really is - is there any way I've overlooked to get this phone back to EXACTLY as it is now for warranty purposes should I ever choose to unlock and debrand it, or should I just cut my losses and sell the thing on as soon as it comes back from repair?
My Galaxy S2 seems like so much less hassle. Ironically I've come to the Sensation because of the supposedly better build quality of the HTC device but I'm a bit disappointed with that and the long-winded techniques required to actually do any Modding to the device.
I got to handed to ASUS they have performed a Brilliant tactical move on Android fans
ASUS: "We've locked your boot loader, but don't worry we have you covered. We got a tool to unlock it. Just sign away your warranty and its yours".
Legally its air tight. You the end user are completely free to use or ignore it. Your not forced to use it. So if you take the bait, your fault for being caught as a sucker!
Its brilliant in that Asus (and for that matter all Android device manufacturs) knows Android users are all but told you should tinker with your device. We open, we are not that walled garden of Apple. With our Android device your free. They know a good chunk of the Android fans are going to install custom roms, that they really can't help themselves.
Samsung and the other vendors have to use a little judgement and desecration when they get a bricked the device and will likely error in favour of the customer - unless perhaps its really blatant. ASUS tool allows them to link your serial number to the fact you have voided your warranty - no desecration required. Even if its really a hardware issue, your SOL.
Coming Clean: I know this, because I'm that sucker, I took the bait and they reeled me in... hook ... line ... sinker
I'm an android user. Of course I install custom ROMs - duh - I'm an Android user am I not suppose to do that? You don't see no forbidden fruit, with a bite taken out, on my devices.
My own fault sure, no one put a gun to my head to give up my warranty. I unlocked my device with the tool and I voluntarily signed away my warranty Several weeks later I booted to recover and that action bricked my phone (can only get to the boot flash screen, can't connect to PC, can't get to recover, can't load). ASUS confirmed the motherboard is defective and would be replaced under-warranty except that sorry sir you voided your warranty earlier on so even though it's us we won't cover you.
ASUS: "Unfortunately, we are not able to escalate this case. Because once the unit SN punch in, the system automatically pop up no longer under warranty. please kindly understand our policy and procedure here. If you not willing to pay for repair, we will ship back to you unrepaired. unfortunately, there is no concession for this case. Sorry about that."
For an amusing read, see the sanitized email text:
http://pastebin.com/UanRXVvj
I'm tired of vendors locking down the system. I grew up with PCs that weren't locked down, and I don't accept switching the model now.
Class action lawsuit in the making...
HTC and Motorola do also. There's an easy solution. Vote with your wallet and avoid products from manufacturers whose principles you don't agree with. Complaining after the fact does little good and they already have your money. It was quite the scandal when it was discovered that Asus locked the bootloader on the Prime. After much flaming Asus came out with the policy that's currently in place. Some seem not to care and others feel the way you do. As they say, "it is what it is."
And that is why I got a 3rd party warranty. So I can do whatever I want. Sure with the cost of the tablet I would want to be covered, but if I mess it up or it goes bad I got protection and it cost me under $100 to be fully covered for tech issues or mishaps and breaks.. Square trade..
Thing that bugs me is why asus cancels the whole warranty.
Visible defects happening after use ie; buttons falling out, screen popping up, broken ports etc. also are not covered.
Does unlocking cause a physical defect...no.
I could see reducing what is covered or applying a flat repair charge, yet just dumping the whole warranty seems a little crooked to me.
BarryH_GEG said:
HTC and Motorola do also. There's an easy solution. Vote with your wallet and avoid products from manufacturers whose principles you don't agree with. Complaining after the fact does little good and they already have your money. It was quite the scandal when it was discovered that Asus locked the bootloader on the Prime. After much flaming Asus came out with the policy that's currently in place. Some seem not to care and others feel the way you do. As they say, "it is what it is."
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Perhaps... What options?
Too focused on the form factor (clamshell and rave specs) that I didn't pick up on some other more important details. Suppose I could have returned once I realized the policy but I was already attached to it. So I rolled the dice and lost. My bad for rolling the dice, I'm a weak pathetic human. I'm not yet a Richard Stallman - one who only runs on completely open hardware and ancient. I do however now appreciate his wisdom more - of course one could argue he hasn't been successful in getting vendors to change.
However, complaining does raise awareness and acts as a cathartic for the afflicted. As far as I can see most vendors lock their boot loaders so you usually have to jump through some hoops to get around it. To my knowledge none except Asus such a tool - effectively automated the "void" warranty process - its genius really. They don't even need to see the text on your screen to tell your warranty is gone - the second you use their tool - its gone. No management discretionary options left. I can honestly say I have never been so horribly treated. Usually folks are some degree of reasonable. Maybe I've just been lucky till now.
Out of curiosity which manufactures don't lock their devices? Eventually I'll be looking for an LTE phone to replace my ageing Samsung Galaxy S1. I'm not sure if I'll pick up another tablet - the whole thing has left a bad taste in my mouth. Won't be touching ASUS components ever again.
wctaylor79 said:
And that is why I got a 3rd party warranty. So I can do whatever I want. Sure with the cost of the tablet I would want to be covered, but if I mess it up or it goes bad I got protection and it cost me under $100 to be fully covered for tech issues or mishaps and breaks.. Square trade..
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3rd party as in via BestBuy or Futureshop or some such? Wouldn't they raise an eye at seeing the "your device is unlocked" text on the screen? Or are they really that generous? Something to think about next time. thanks.
I got the TF200 and fell for the trap too. I was so frustrated with the performance of my prime, that I finally took the leap and unlocked it to load custom roms. Then a few weeks later, the display or the connection to the display took a crap and I had to send in the device fully expecting that I had to pay for the repairs. For some reason Asus took pity on me and actually fixed the device, no charge. I was pleasantly surprised. Too bad, they are not doing that anymore. Up until that point I was ready to give up on ASUS, but for that very act alone, I decided to stay with them and purchased the TF700. I did learn my lesson and I will not unlock my device until my warranty runs out.
so YOU bricked your device and you think asus should pay to fix it?
cbmech said:
I did learn my lesson and I will not unlock my device until my warranty runs out.
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You got the idea. It's called a "contract" and two parties agree to certain terms and conditions therein. Want warranty coverage? Abide by the terms and conditions of the warranty. Want something outside the terms and conditions of the warranty, and loss of warranty is the price. Not so difficult to understand. ASUS made it clear - unlock as you wish, but do so at your own peril, regardless of what other part of the product might fail. Since this was published before the fact, the unlocker has clearly agreed to such terms.
Kinda interesting how many threads here provide details of gaming the return policies of various retailers, yet when ASUS makes a very clear statement that a given action will void the warranty, some folks think that they are stepping over the line.
Amazing to see how some folks react when they learn, first hand, that there is no such thing as a free lunch.
The main problem here is that the unlock tool does not unlock your device, it only allows flashing unsigned kernels and keeps the bootloader locked. If they told you your individual SBK (Secure Boot Key), you could probably recover from this situation easily with nvflash.
red0ck33g said:
Several weeks later I booted to recover and that action bricked my phone (can only get to the boot flash screen, can't connect to PC, can't get to recover, can't load).
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While I do feel for you, this is not even a case of "some piece of hardware failed and I was denied warranty coverage since I was unlocked" - from what you've explained above, this whole problem was brought on by an action that *you* initiated. If your device was never unlocked, you would have never been in this situation.
This is the exact reason why Asus doesn't provide warranty coverage for unlocked devices. Why should they have to pay for your mistake? I'm guessing that you used one of those "reboot to recovery" apps, which have been known to cause this issue. Again, Asus shouldn't have to pay for your mistake.
If this were an obvious case of "my power button quit working" or something like that and they denied warranty coverage because you were unlocked, then you would have every right to be angry. But that is not the case (unless I am misunderstanding the quoted statement above) - this is not a hardware failure of any kind - it's a "lack-of-researching-before-acting" failure, which should *not* be covered by an Asus warranty.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
_that said:
The main problem here is that the unlock tool does not unlock your device, it only allows flashing unsigned kernels and keeps the bootloader locked. If they told you your individual SBK (Secure Boot Key), you could probably recover from this situation easily with nvflash.
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The OP is wrong. He entered into an agreement, unlocked the device, apparantly bricked it....his fault now he wants to blame Asus for enabling him to unlock it.....
My problem with the whole unlock scheme is that they allow users to unlock the device, only to later release an update that encrypted the bootloader denying users access AFTER they have voided their warranty and unlocked their device. Bad form Asus, Very bad form. I voided my warranty to only later be locked out of part of it, a part that I would very much like to have access to.
Just my $.02 worth.
Brad
Could I get you some vinegar so you can add that to the salt you're pouring on my wounds - ASUS Good, User stupid.
I'm just trying to lick my wounds (I guess self-inflicted), vent and move on.
Lesson learned. PC's you can install your own OS on and if you screw it up you can recover it yourself (though perhaps that too might change in the not to distant future - Progress I guess). Tablets/Smart phones - some of them - much easier to end up in a place where your SOL. I've bricked my Galaxy phone several times over the years and been able to recover via a few different approaches - its just software its not that hard to reset- been doing it since I was a lad.
For me it doesn't make sense if you unlock your device, it would cost you "all" of your warranty. Of course, if you brick it, it's your own fault, you can't blame Asus for it. But...if there's something wrong with the hardware (obvious a manufacturer fault) it is ridiculous that Asus would not repair it for free because you unlocked the device.
_that said:
The main problem here is that the unlock tool does not unlock your device, it only allows flashing unsigned kernels and keeps the bootloader locked. If they told you your individual SBK (Secure Boot Key), you could probably recover from this situation easily with nvflash.
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So why don't they provide us the key, so we have the option to recover if you brick your own device?
Man, some of you are awfully hyperbolic. It's made extremely clear before you choose to unlock your device that Asus' warranty will no longer apply, just like EVERY OTHER device. Apple, Motorola, HTC, LG, etc. If you unlock your device (through the manufacturer or not), you lose your warranty. Plain and simple. There's no "class-action lawsuit" here, and it's not Asus being consumer-unfriendly, or attempting to bone their customers.
Boes40 said:
For me it doesn't make sense if you unlock your device, it would cost you "all" of your warranty. Of course, if you brick it, it's your own fault, you can't blame Asus for it. But...if there's something wrong with the hardware (obvious a manufacturer fault) it is ridiculous that Asus would not repair it for free because you unlocked the device.
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So you overclock the CPU and then, one day, the tablet won't boot. Should Asus pay for shipping and labor to validate that it is, in fact, a hardware issue completely unrelated to whatever software you run outside of their purview?
_that said:
The main problem here is that the unlock tool does not unlock your device, it only allows flashing unsigned kernels and keeps the bootloader locked. If they told you your individual SBK (Secure Boot Key), you could probably recover from this situation easily with nvflash.
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This. Being able to half-unluck the post-.30 bootloaders is terribly frustrating. If we're being thrown to the wolves warranty-wise, we should have full control over our devices!
red0ck33g said:
3rd party as in via BestBuy or Futureshop or some such? Wouldn't they raise an eye at seeing the "your device is unlocked" text on the screen? Or are they really that generous? Something to think about next time. thanks.
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Squaretrade works no matter what. They cover the device locked or unlocked. Without a coupon you can get 2 year coverage for a $500 device with accidental damage and water damage coverage for around $100. The beauty is most times you can get a 30% off coupon floating in the forums. It covers anything. Google them. Check out reviews. For most part I see nothing but happy customers. I had it on my Prime. got the 700. Went to website and they couldn't transfer so they refunded the full amount. Gave me another coupon and I bought it for my 700 for cheaper than my original cost. IMO best deal around.
EDIT: If for whatever reason they can not fix your issue, like a brick or a shattered device they cut you a check for the device. Minus time of course. You can't wait two years throw it against a wall and get $500, but they compensate the fair market value of the device at time of service. Only reason I unlocked now was because I have this option. I have 3 kids. accidents happen. I baby my device and keep on me all day, but again, accidents can happen. Better safe then sorry. When it comes to getting the warranty you have 90 days from purchase froma retailer and 30 days if you bought on ebay.. Hope this helps you or someone that may not have known about this option.
sleepwalkers said:
So you overclock the CPU and then, one day, the tablet won't boot. Should Asus pay for shipping and labor to validate that it is, in fact, a hardware issue completely unrelated to whatever software you run outside of their purview?
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No :angel:
I just wonder, why it isn't possible to "log" what the unlocking tool of Asus is doing to redo that with another tool and undo it, when needed.
quick question, does sony cover cracked screens? because i dropped my phone and the screen has a small crack but the touchscreen is completely not working now, its still under warranty so will they cover this normally? also, if not , how much does it cost to fix and will it lose its waterproofing if i replace it myself?? been looking on their site but they make it so awkward to find any useful info
kellykozakoza said:
quick question, does sony cover cracked screens? because i dropped my phone and the screen has a small crack but the touchscreen is completely not working now, its still under warranty so will they cover this normally? also, if not , how much does it cost to fix and will it lose its waterproofing if i replace it myself?? been looking on their site but they make it so awkward to find any useful info
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Take it to a Sony store /centre if there's one you can get to and see what they say. It can totally depend on the person you see and the individual centre. If they feel bad for you they might do it, plus Z3 is "old" now so they will be looking (I expect) to get rid of the parts if they have a surplus so it's down to luck.
Don't act like you're willing to pay for it yourself as they get to bill Sony Warranty if it's covered anyway. Sony's market share is meh, so the last thing they need is more unhappy customers and losing repeat sales.
Then if its a serious no, and that's after a lot of fighting (if you're brave making a big fuss can break them ;p) then ask how much. Probably will be extortionate so if you can follow a guide to replace it yourself this will be better.
Water resistance is temperamental at best on these phones so you will likely lose it by replacing yourself, but how often do you really need it? Phones were fine before water proofing so it's just a niche feature not a necessity. Plus there are loads of people saying they lost their's after using warranty anyway.
Mine had the screen replaced for dead pixels (and they actually did a full refurbishment ports and all) in Russia (bought phone there as was cheap) and the pressure test for water proofing still works, but I haven't tested it since and don't really want to get it wet on purpose. So again depends on the service centre.
Hope my essay helps. Could all be useless. Just my experience with Sony