Hi! My brother has Sensation and when he puts it on a charger the phone gets so hot that turns off by itself. Sometimes reboots itself while not doing anything.The problem is that battery is not so hot but the left lower corner of touchscreen is too hot when this happens. So my question is is it possible that the processor is overheating while charging? The phone was on the HTC service, but they said that everything is allright with the phone. He has stock rom. What else can be the problem??
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thats a coincidence coz my cousin who is New to Android was complaining of His mobile over heating but NOT rebooting... but his GPS , Wifi and Data was ON and brightness set to full...
First of all, charge ur Mobile or any other with the charger to see if its heating or not..
If its rooted phone, then flash a Stock ROM or else tell him to factory Reset .... dont use Custom kernels...
still doesn't change then RMA...
No, the phone is not rooted. It's all stock. Wil try his charger on my phone and see. Will report back.
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Related
Hi guys,
I somehow thought that calibration of my battery should be at a very low battery level (3 percent), and after that I've got some problems with my battery.
My phone now randomly turns off, even when the battery isn't empty. Often it's possible to just turn it on again with the power button, and when it's booted, it's all normal again. But sometimes it thinks the battery is at 3% (or some other low value) while before it turned off it was on (for example) 50%. When I reboot then (by myself), my battery widget shows it's at 50% again.
I recalibrated my battery afterwards a couple of times (this time at 100% battery), but it still turns off randomly, so one good recalibration (including the full discharge) isn't really possible, because my phone turns off.
Is my battery completely dead and should I order a new one? Or maybe it's possible to use somebody's batterystats.bin file? Or is there any other fix?
Thanks in advance
I'm having this same issue. Posted in general Sensation last night but haven't gotten any replies. Hopefully someone can figure it out.
Did you flash a custom kernel? Unity v8 is doing the same thing for me during certain processes, so I went back to v7. Works like a charm
Sent from my HTC Sensation Z710e using XDA App
Mine have happened on stock kernels.
Nope, I've never flashed any custom kernels. If anybody knows something, please let us know
have you tried wiping your battery stats?
Either wipe stats like he said or try battery calibration. Make sure battery is fully charge if you can before using it. Link here> http://forum.xda-developers.com/showthread.php?p=16415095 or just search battery calibration on market.
Sent from da(Bomb)Cdtdroid Pd3 Neon Rom / Htc Sensation Z710e
i had same problems, i uses battery calibration, recovery option wipe batt stats.
i reflashed stock kernal and since then no problems at all.
iv gone from 4 hrs batt life bk to 16
Got the same probs. Using ardhd 3.0.1 with stock. Had the same problems on previous roms. Haven't gotten any replies either. I've tried wiping my battery stats when fully charged, didn't help. Wondering if I should try to revert to stock and see if it disappears.
Any of you guys hade any luck fixing this?
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Defectus said:
Got the same probs. Using ardhd 3.0.1 with stock. Had the same problems on previous roms. Haven't gotten any replies either. I've tried wiping my battery stats when fully charged, didn't help. Wondering if I should try to revert to stock and see if it disappears.
Any of you guys hade any luck fixing this?
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
I just recently experienced this issue as well with stock Rom with perm root. I switched to ardHD 3.0.3 and haven't had issues yet...will report if there is anymore issues with new setup.
I went back to complete stock 3 days ago. Stock ruu and s-on. Was fine the first day and yesterday. But tonight it started up again. I'm debating if I should just buy an extended battery or go to tmobile and hope they'll exchange my phone even tho its past 30 days
Sent from my HTC Sensation 4G using XDA App
hmmm...thats curious, the only time i ever experienced something even remotely close to that was when i was running stock w/ android 2.3.3, it didnt seem to like our hardware very much
ctscloud said:
I just recently experienced this issue as well with stock Rom with perm root. I switched to ardHD 3.0.3 and haven't had issues yet...will report if there is anymore issues with new setup.
Click to expand...
Click to collapse
I'll also try with ardhd 3.0.3. If that fails it's s-on and off to htc for warranty
Sent from my HTC Sensation Z710e using XDA App
A new battery solved it
Sent from my HTC Sensation Z710e using XDA App
So I got myself a Sensation XE at the weekend, left it saturday night, was off Sunday morning. Left it Sunday night, was off this morning.
So I'm assuming I have the same issue as you guys have been having.
Is there any way to fix it without rooting/flashing or buying a new battery?
As if I need to do any of those, I might as well just send it back for a replacement. Which I don't really want to do as it'll take days/weeks.
Thanks!
When I contacted htc about the problem they just sent a new battery. I didn't have to return the phone
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You must have spoken to an agent in a good mood, the one I got told me to send it back to the service provider.
Bummer. I bought mine without a contract. I said that I tested with another battery that I borrowed from a friend and that worked fine. Try that
Sent from my HTC Sensation XE with Beats Audio using XDA App
hey there.
I have exactly the same issues.
Tried out buying a new battery like the Anker Battery 1900mAh.
This worked absolutely fine for about 2 weeks.
But now im having the same problems again.
Now i ordered this Mugen Power 1800mAh Battery.
Hopefully resolving that problem now for good.
I will report as soon i tested the Bat for a few weeks.
holy thread necromancy batman!
hi...im new here..so anyhelp will be appreciated...so like 4 days back..i woke up to realise my pohone wouldnt turn on..its under no warranty ..after a couple hours it did...did a factory reset and all was fine..when i say wont turn on...i mean ....it would turn on when i would pull out the battery....boot up and then jsut shut down again.....now i was confused..but it got sorted...yesterday i tried rooting it.and was successful....but somehow it restored all the previous apps and all....and bam...since last night..same problem..doesnt turn on...pull out battery...replace it...boots up..and shuts down halfway through the boot....i am a noob...and am hell confused..any help??
You problem need a new battery
Sent from my HTC Sensation Z710e using xda premium
I have 2 batteries both are in working condition..checked ....the system does switch on after the battery pull/replace....but shuts down anyhwere while booting...not to be opened or recognized by the pc..unless a battery pull is done...
... .... .... ... ... .. .. .... ... ......
Can you get into the bootloader or recovery? Look up how to do a RUU
Sent from my HTC Sensation Z710e using XDA App
Same thing happens..goes into bootloader...and randomly shuts down....i want to do RUU ...but cant seem to...as it cant get on or go into recovery
Before this happen, does your phone always feel hot? Did you monitor battery temperature? I suspected, your motherboard have a leakage current. Only solution is to send for warranty. Oh..you dont have, warranty i see..then, no choice, pay some penny, and repair it. Its happen to me once for my desire..
Sent from my HTC Sensation Z710e using XDA App
Can someone please help me? My htc sensation was working fine and all of a sudden it started freezing, so I took out the battery and put it back in. Now it won't turn on or boot into Hboot. The battery is fully charged and I even tried a different battery but still nothing. I've plugged in the phone without the battery as well and still nothing, the screen does not come on at all. Does anyone have a solution?
p1mp2412 said:
Can someone please help me? My htc sensation was working fine and all of a sudden it started freezing, so I took out the battery and put it back in. Now it won't turn on or boot into Hboot. The battery is fully charged and I even tried a different battery but still nothing. I've plugged in the phone without the battery as well and still nothing, the screen does not come on at all. Does anyone have a solution?
Click to expand...
Click to collapse
Hi,
I saw someone with the same problem.
He removed his sim card,left it for a while ,then switched on the phone without the sim card.
Might be worth a try.
Tried it, still no luck any other solutions?
Sent from my SGH-T989 using XDA
p1mp2412 said:
Tried it, still no luck any other solutions?
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
What rom were you running?
Sent from my HTC Sensation XE with Beats Audio using xda premium
I was running cm7
Sent from my SGH-T989 using XDA
Are you able to get a PC to recognise the phone via USB i.e. is adb working?
It sounds like a screen issue, it may be booting under this.
Sent from my HTC Pyramid using xda premium
No it doesnt...already tried adb, it says device not found
Sent from my SGH-T989 using XDA
Can someone please help, i would just call for a replacement but i dnt want to send it in and they fix it and see its rooted, and then they charge me
Sent from my SGH-T989 using XDA
Hopefully its so fubar thats they cant check to see, or waste their time...
I had it on mine to, on the period that it wasnt rooted yet, just send it to HTC, its a factory defect, they can't blame it on root access.
Sent from my HTC Sensation using XDA
If it won't turn on for you won't turn on for them call tmob get replacement
Sent from my HTC Sensation 4G using xda premium
this happened to me too for some reason too, when i try to turn it on it just vibrates every 40 seconds or so with a blank screen . i am running ordroids latest rom. oh and my theory is i short circuited the battery or something because when my phone was charging i yanked the power cord of the wall with the phone still plugged in , any ideas and/or soulutions to my problem ?
The same happened to me a few months ago and had to get it replaced with T-Mobile.
Sent from my HTC Sensation 4G using xda app-developers app
moshe22 said:
The same happened to me a few months ago and had to get it replaced with T-Mobile.
Sent from my HTC Sensation 4G using xda app-developers app
Click to expand...
Click to collapse
can you return it with manufacturers warranty to tmobile or is there another warranty you need
Have you tried another battery before you return it? Could be a bad battery?
Sent from my Sensation using xda premium
Hey man saw your issue...
This happened to me about 3 months ago. I was watching a youtube video when suddenly my phone froze. I did the exact same thing. Pulled the battery, waited a few mins, popped it back in and nothing. If you have insurance on the device you can get it replaced. They completely replaced mine and it was s-off rooted! So you should have no problems at all!:good:
Mine has done that a couple of times. All I do is wait about 5 minutes then pull the battery, put it back in and then try to restart the phone. Sometimes it take 5 or 6 tries before it will reboot and even then sometimes all I get it the splash screen. Another hint is to have it plugged into the charger after you have put the battery back in. If the charging led is on then that means there is a very good chance the phone will boot
Hi guys,
My Sensation, with original ICS, has been working flawless until a few days it go, when it started to randomly shut down. This only happends while the charger is not plugged in. I tried to reset to facory settings, but the same thing happend (even before installing any apps).
Anyone had the same problem?
eastviolence said:
Hi guys,
My Sensation, with original ICS, has been working flawless until a few days it go, when it started to randomly shut down. This only happends while the charger is not plugged in. I tried to reset to facory settings, but the same thing happend (even before installing any apps).
Anyone had the same problem?
Click to expand...
Click to collapse
Sounds like its a battery issue
Sent from my sensational sensation 4g
eastviolence said:
Hi guys,
My Sensation, with original ICS, has been working flawless until a few days it go, when it started to randomly shut down. This only happends while the charger is not plugged in. I tried to reset to facory settings, but the same thing happend (even before installing any apps).
Anyone had the same problem?
Click to expand...
Click to collapse
It's a thousend person problem in this forum some people solve it with anker new battery omther like me control it by flashing old firmware but it could brick ur device others still facing it every day its sucks try new battery i just want to say ur not the only 1
Dude
Sent from my HTC Sensation Z710e using XDA App
Same thing here!!
It doesnt happen when i disable bluetooth and push mail.
Need to find out which one is causing the shutdowns.
Sent from my HTC Sensation Z710e using XDA
Sounds like a hardware issue. Either battery is bad, or the maincard. Often water/shock damage.
Try a Anker battery, it wont set you back many dollars anyways.
Sent from my HTC Sensation XE with Beats Audio using XDA Premium App
I had random shutdowns - There seem to be a few threads around about it, some suggest repartitioning and reformatting the SD card (which seemed to work for me) and some go for some odd solutions like sticking a bit of card at the base of the battery to push it against the pins a bit more solidly.
Dropped my phone a few days ago. It was all good until this morning.
I charged it all night and I wake up with it at 1percent but the charge light being green. So I restart my phone and it never turned back on.
My girlfriend has the same phone so I used hee battery.... still nothing.
I have insurance but my phones rooted... but will that effect anything if they SOMEHOW figure out that it is?
Or is it okay since this is a hardware issue?
And does anyone have an idea to fix this before I go to t mobile today?
Thanks.
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just throwing out some ideas here...but you could connect it to ur comp and see if its detected...then try and use some fast boot boot commands see if u can even get to recovery
Sent by my feau gee
otherwise try to charge the device without sim and battery for a few hours
put the battery again and see if it will switch on
Anyone have an answer to the insurance question
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