[Q] Exchange functionality in WP7 - Windows Phone 7 Q&A, Help & Troubleshooting

Hello,
My company uses hosted Exchange Server for about 200 users, we have been using BB for many years, now we are free to go anyway we want.
Questions: When viewing e-mails from exchange account, can we move them to folders and when moving folders, can we type the name of the folder or do we have to scroll to find the one and then tap to move it? Or is there any app/add-on or customization we can get to allow this?
Also, do all folders get automatically synched to phone, or do we have to select which ones? I hope it syncs them all with no questions, especially when a new one is created on outlook.
Last question, is there a unified inbox for all folders, so e-mails in all folders (not just all accounts) displayed in one screen with icons next to them indicating they are in a folder? If not, that's cool.
I am just trying to move from BB to Windows Phone, and trying to figure out if it has the features I use most frequently.
Answers would really be appreciated.

You can move emails to folders. You must select the folder from a list. There are no apps or customizations AFAIK to change that.
All folders don't automatically get synced, but when you select a folder for the first time you get the option of turning on sync for that folder. Actually to be honest I am not sure if it syncs the folder just that once or if it will continue to sync that folder automatically.
There is no unified-folder view.

Thanks for the reply.
Someone answered this question else where with:
I figured it out recently, just click on bottom right "..." and you will see all the options you are looking for, all folders are there and can be selected + unified messaging....
Click to expand...
Click to collapse
Is this possible? i don't own a WP7 device, so I can't try, can you check this please? Is this only for unified messaging from multiple accounts?
Regarding folder sync, the reason I asked is because if it automatically syncs all from exchange server, when you create a new folder on Outlook, you would not have to go back to you WP and select it. Is that the case?

Sync folders are not added automatically, you need to do so manually. The only folders synced by default are Inbox and Sent. Drafts can not be synced. All others can be but you have to set it up manually.
The assumed use case is that a user will only have a few folders inportant enough that they want to use the data and storage to sync them on the phone. Out of some 20-ish folders, I only sync 3 on my phone; the rest aren't time-critical. Exchange rules do a pretty good job of filtering the important from the unimportant for me. This way I can turn on the notification for new mail and have it mean something, rather than just have the phone buzzing all day (I get 300+ emails every day at work).

Just to add to this. They are not synced automatically but are listed automatically. You choose the folder then tell it to sync. after that it will follow the default settings for your exchange account and receive emails pushed.
Also you can pin any of those folders to your start screen. I have one for the directors, one for the CEO and one for staff that is always on my start screen.
We are using exchange 2010 at our office and it pretty much rocks. Also IE9 on Windows phone mango fully supports all outlook web mail options. Works great to access the extra calendars like rooms and such.
In your contacts also you can search the exchange server for an address. Exchange support rocks in windows phone.
Also download the emulator, setup an account and try it out. I think that's possible at least as you can test apps on the emulator.
lastly it also follows exchange rules. You can wipe the phone from (even the user can wipe there own) right through OWA on exchange 2010. Also you can set rules to force pin locks and i think although i haven't tried it, limit what the user can do.
Oh and one more thing... it has sharepoint built in. I haven't tried it yet as i just set up a sharepoint foundation server to pitch to the admins once i've worked more on it. That and onenote

Related

Gmail IMAP must be the most confusing thing ever

Hi,
coming from a relatively literate PC user - I must say that Gmail IMAP must be something most confusing I have come across.
I managed to get it working, I can see GMAIL account in well, accounts, and mail is going back and forth the way it should.
1. Now, the problem are labels. I can see them listed as folders below GMAIL default folders, but they are all empty. All the emails simply go to inbox folder.
Any ideas how to solve this?
Also, deleting an email on my cell phone does not move it to Trash folder on Gmail account (on the server). Does this maybe happen next time I send/receive?
2. data traffic counter in WM. Where can I see how much data went over the GPRS/HSDPA connection? In total and in the last session?
Thank you all
Alex
think your imap pickle is more an imap thing then a wm thing as google imap in outlook
on my pc is the same way
2. http://www.spbsoftwarehouse.com/products/wirelessmonitor/ a program you can buy
astrbac said:
Hi,
coming from a relatively literate PC user - I must say that Gmail IMAP must be something most confusing I have come across.
I managed to get it working, I can see GMAIL account in well, accounts, and mail is going back and forth the way it should.
1. Now, the problem are labels. I can see them listed as folders below GMAIL default folders, but they are all empty. All the emails simply go to inbox folder.
Any ideas how to solve this?
Also, deleting an email on my cell phone does not move it to Trash folder on Gmail account (on the server). Does this maybe happen next time I send/receive?
Click to expand...
Click to collapse
You don't sound familiar with Gmail's label concept. Think of each label as a mask, and each message having a bitmap of its labels. You can tag each message with many labels. You label (move to folder) and remove labels (delete from folder) by masking bits.
Delete from a folder (including Inbox) and you've only masked a label bit. If you want to really delete the message, delete it from [Gmail]/All Mail.
Hmmm...
thanx all for the replies! Well, I AM familiar with the labels concept but then (obviously) it doesnt integrate well with the mail client in Windows, no? I mean, if the client recognises folders (labels) why cant it put messages into them?
Cheers!
I use FastMail.FM for my IMAP mail.
When I want to sync IMAP sub folders I have to go to:
Menu, Tools, Manage Folders and select all subfolders that I want to synchronize. (to make sure the content is synced, not just an empty folder)
Doesn't GMAIL work the same way?
Quite frankly, I don't see any advantage of use IMAP over pop and not to mention POP is faster and simpler
I see a lot of advantages.
My IMAP servers is pulling POP3 mail from other servers, so I have all my mail in one place.
I always have it backed up.
I can access it from anywhere, and read my mail anywhere.
(from my PC, laptop, Shift, webmail)
I can archive mail to subfolders.
etc,etc..
BTW, you are right about the speed. POP3 is a bit faster to check for new mail. I don't see why it would be simpler.
imap support push
pop3 itself does not
astrbac said:
Hmmm...
thanx all for the replies! Well, I AM familiar with the labels concept but then (obviously) it doesnt integrate well with the mail client in Windows, no? I mean, if the client recognises folders (labels) why cant it put messages into them?
Cheers!
Click to expand...
Click to collapse
Lately I've been using Postbox on Windows and Mac. It's built from Mozilla code and has similarities to Thunderbird, but it's a lot more stable and a lot better IMO. Also, it makes using Gmail IMAP a whole lot easier.

Exchange UI Issues

I got my Captivate yesterday, and I love it (replaced a Fuze running 6.5). I use exchange with Active Sync, and got it all setup. BUT, the UI is pretty horrible.
First off, every folder I have shows up as a tab. Wait, not every folder, some folders DON'T show up, and others shows up that were deleted months ago.
Also, the Inbox only seems to show new emails, it won't show the history for the past 2 weeks (even though that is what I set it to), maybe it is just today's email... Other folders seem to show the history as I would
Is there a way to change the folders to a heirarchical view? Is there something I am missing on showing all my emails ?
Thanks,
Mark
There is a market app called TouchDown that offers full exchange functionality. It's a little hokey on the contact syncing but it handles mail, calendar, tasks and notes very well. There are also a few other replacement exchange clients.
The built in Exchange client is not well suited for people who like to manipulate folders and such on their phone. I personally do all those functions on my desktop. I'm not sure why you are seeing deleted folders though. It's possible you need to run some maintenance on your exchange mailbox.
Thanks, I tried TouchDown last night, but couldn't get it to connect to my exchange server. I'll try it again.
The deleted folders are probably still in your deleted items folder. I had the exact same issue, cleared my deleted items and the ghost folders disappeared. Exchange was definitely priority #1 for Samsung.

[Q] Backing up & Editing Contacts-Calendar-Tasks, etc

Have searched but had no luck finding an answer. Can anyone help please ?
I have a HTC HD2 & I use MyPhone regularly to backup/sync events, messages and contacts.
I prefer to enter new calendar events on MyPhone, as it's easier to type the details in, and I can enter them quite quickly.
But there is NOWHERE near the functionality on the MyPhone website, as there is in the calendar-function of the phone itself..... eg: I cannot set an event to be recurring, or a "remind-before" alarm, etc, etc, using the MyPhone service.
The same can be said for entering new contacts using MyPhone. There simply aren't as many fields for entering details on the website UI, as there is in the phone itself.
So it seems pointless to use it at all. I fully understand that MyPhone is a generic system for backing-up details, over a wide range of phones that use WinMo, and each specific phone may have different fields to populate inside their specific contact or calendar functions.
Previous (Non-WinMo) phones that I've had (Like Nokias or SE's) have had their own specific utilities available for entering information on the PC, then sync'ing to the phone - and these incorporated all available entry fields, so that nothing was missed.... but MyPhone seems VERY basic in comparison.
So is there any other FREE programs I can use instead, to FULLY enter details in Calendar & Contacts, to then sync with the HD2 ?
Or do I have to go thru the process of adding ALL my contact/calendar events via the phone itself, if I want to populate ALL the relevant fields available????
Please Note: I DO NOT use address books or email programs, such as Outlook, that I can set up to sync. I have Win7 on my home PC which does not have Outlook or O-Express. I DO use Thunderbird for email, but don't have an Address Book saved, as I rarely email people - usually text only !!!
Bumping up.... anyone ?
If i understand u right the task is simple: open a Microsoft Excel file or Open Office Org Calc Sheet.
In one sheet u put contact with the header row containing named fields you want to sync, and all the data on the following rows, than export that file (care to have only one sheet - usually default new files have 3 sheets, so delete the rest 2 blank sheets before u save the file.)
Save file as.csv (comma separated value not .xls nor .xlsx default type for Excel / .odc for OOO Calc).
On windows 7 got to Users --> Your user --> Contacts than Import --> choose CSV (first option on 1st window) --> choose yourfile.csv (yourfile = yourfile name saved earlier) and ok.
Than also in Contacts window choose Export --> vCards than type ok
Now all your contacts with their date are also on vCard format.
Select all vCards copy/save em on SD card of your phone. Than go to phone choose Contacts -> Import/Export --> Import from SD card than choose all.
Now all your contacts with all the fields are on phone contacts.
For calendar is a bit trickier but similar.
Hope it helps.
Thanks mate..... seems fiddly, but will give that a try.
I assumed that after WinPho being out for SOOOOO long, the user interface would be much better by now, instead of having to use all these work-arounds
Cheers again
I have to ask. Why AREN'T you using outlook (either express or the regular one)?
Besides that, you have to understand that MyPhone is treated differently than outlook. The purpose isn't to act as a phonebook or calendar but to provide backup.
You can pretty much use any type of sync you like (from any POP one to IMAP, WEB.. and so forth). You can open up a gmail account and sync it with your phone so that you can sync it easily (of course, it will also sync with your myphone in case it was configured which would then provide a secondary backup (other than google).
There are plenty of cals/phonebooks wandering around the net.
nir36 said:
I have to ask. Why AREN'T you using outlook (either express or the regular one)?
Click to expand...
Click to collapse
Running Win7 on home and office computers..... no Outlook, or Express, on Win7.
We also run the Open Office suite, instead of Microsoft stuff... and I'm not prepared to spend $100's buying Outlook just for this purpose.
Besides that, you have to understand that MyPhone is treated differently than outlook. The purpose isn't to act as a phonebook or calendar but to provide backup.
Click to expand...
Click to collapse
That's true I guess.... Basically all I want is a program, similar to the "Suite" provided with my old Nokia's and SonyErricsons..... something you install on the computer, you can edit your contacts and calendar easily from the PC (easier and quicker to type) then sync it all to the fone. I don't understand why this isn't included as a "standard" application with Win6.5, or the HD2. I try to get by with MyPhone, but as you said, it's not it's primary purpose.
You can pretty much use any type of sync you like (from any POP one to IMAP, WEB.. and so forth). You can open up a gmail account and sync it with your phone so that you can sync it easily (of course, it will also sync with your myphone in case it was configured which would then provide a secondary backup (other than google).
Click to expand...
Click to collapse
Yes - I still have to research how to do this, as the methods/instructions I've found so far are a bit daunting, confusing, fiddly to a n00b like me !!!
There are plenty of cals/phonebooks wandering around the net.
Click to expand...
Click to collapse
Any you can specifically recommend? I'd prefer something free, from OpenMarket, or Handango or such like, but haven't found any as yet. I'm NOT trying to be a cheapskate.... I just figure that if I've spent $1000 (close to it) on a "Smartphone", then it should have basic things like Contact & Calendar editor for the PC included as standard
to be honest, since google are doing such a good job, i'd create a gmail account and sync my contacts and calendar with it. I'm using Exchange at work... so i don't need it.. but if i didn't have it, i'd definately use google.
try to set it up. if you stumble into some problems, let me know.

[Q] How to sync emails from PC with Android phone (Galaxy S)?

Hey folks,
I'm sorry this is probably a n00b question but I would like to sync my emails from my PC with my phone.
On the PC I use thunderbird to download all emails (got like 6 email accounts) to the pc and delete them from the server immidiately. (I've had accounts beeing hacked in the past because I left password emails etc in my inbox, so I started to delete them from server instead of leaving them on for more security - so I can't just "download them again" from the phone - I will need to sync the phone with the data from the PC. I could switch my email client program off course if thats needed, but I rather not let the messages lay somewhere online.
Can someone maybe explain to me how that would work or give me a link or smth?
It would be perfect if it would work both sides: Either I sync the phone with the PC or the PC with the phone, or a real sync where just the new emails get exchanged. (On the same time I'd also get this to work for my laptop but phone more important now since i got it heh)
I hope someone can help me.
you can't sync with EVERY email client..
it does sync with outlook/OE... I don't know about thunderbird tho. What you CAN try to do is change the settings to never delete emails from your server when downloaded to your computer and then sync so that when you delete them from your phone they'd be deleted from the server.
get my drift?
hmm well im used to thunderbird, but i dont have to keep using it necessarily. I'd change if it makes this whole syncing easier. Its been bugging me for a while that I didnt have my emails on my laptop but now i also need em on the phone.. so I wanna finally get this to work.
The method you described wouldnt work if I somehow download the emails to the phone first instead of the pc, it would work like u described, but if I'd rather work it in both ways, a real "sync".
With outlook you could do this yea?
Try using Gmail or Windows Live mail, its more compatabile with most wireless. Goto m.live.com or Gmail
well, if you use gmail you can easily keep it on both your computer and your phone and it would sync both ways.
Get a gmail account. Then forward all your email accounts to the gmail account. You can also set the gmail account to send out as one of the other accounts.
Setup the gmail account as an imap client in thunderbird or outlook. Create a folder under the inappropriate account named old emails or whatever. Move the emails stored in your local folders to the folder setup under the imap account (you can do it directly to the inbox if you prefer).
Setup gmail on your mobile device.
Say thanks.
Sent from my SAMSUNG-SGH-I897 using XDA App
Cleaner Explanation.
1) Create a Gmail account at Gmail.com (or skip this step if you already have one).
2) Log into the web versions of each of your email accounts. Set the account to forward all emails to the new gmail account address (typically these settings are found under the settings or Options menu somewhere on the page). If you would like to continue to use these accounts you can either:
a) Give Gmail permission to send emails as all the accounts or one in particular. (Note once in the mobile apps, you cannot choose different sender addresses, only the default one. You can however change from each address on the web interface).​ b) Set a forwarder and then specify to leave a message on the server.​
3) Setup the gmail account you created as an IMAP account (use IMAP not SMTP) in thunderbird or Outlook.
a) You can find the Imap settings for desktop clients here.​
4) Once the initial sync is complete, simply drag and drop the emails from the old inbox to the Gmail account's inbox (listed in a tree menu under the IMAP.Gmail.Com listing.
5) You can now set up this email address as a SMTP or IMAP (IMAP keeps the emails on the server. This is a better idea in some cases as you have exact copies of emails on all devices you set them up as.
6) Say thanks
You can also manually do this for each email account you have, but that would take much longer and some companies do not allow or simply haven't moved to using IMAP yet (freaky right?).
Using the gmail way, you have all your emails from all your accounts plus the wonders of google. This is the easiest way to do it I can think of.
I hope my explanation is clean and clear.
thanks for the detailed explanation I guess I'll do it that way.
But the downside that you have to keep the mails on the server still stays this way. I'd really love the option to do a real sync how you expect a sync to be but I guess thats complicated or doesnt work?
I mean like.. when I'm at home .. I download the mails from my desktop pc over usb or wlan. Then I download new emails while I'm travelling or smth - and when I get back home I sync my desktop with the phone emails.
This must work somehow? I'd really hate to have to leave my emails on the server since I got bad experience with this.
I guess I'm just beeing paranoid - but I'm also perfectionist heh, so I'd love to try n get it going "the perfect way" - aka a real offline sync without usage of any server storage. (unless you count my desktop as a server..)
If you setup the system to use smtp on the phone it will dowbload the email, other than that i would suggest using a very good password.
Sent from my SAMSUNG-SGH-I897 using XDA App

Built in mail app not showing all Exchange folders?

Anyone else using the built in mail app w/ Exchange and it not showing subfolders or any other folders than the inbox/trash/sent items/ and starred items?
Nope. Exchange sync works just fine right out of the box.
I also dont see all of my folders.
I am having the same issues. My folders are not sub folders in the inbox. Instead, they sit along side of the inbox folder in the hierarchy. This is how Mail.app creates them in OSX. My searches have not been very fruitful except for some forum posts from last summer stating people had the same issue on their HTC phones and HTC blames Android itself. I find this hard to believe since my Droid X Exchange sync, with the same exact Exchange server, worked flawlessly.
HokiePerogi said:
I am having the same issues. My folders are not sub folders in the inbox. Instead, they sit along side of the inbox folder in the hierarchy. This is how Mail.app creates them in OSX. My searches have not been very fruitful except for some forum posts from last summer stating people had the same issue on their HTC phones and HTC blames Android itself. I find this hard to believe since my Droid X Exchange sync, with the same exact Exchange server, worked flawlessly.
Click to expand...
Click to collapse
I got the same headache as you. Atrix build-in exchange works fine but XOOM sucks.
I can see all my folders.... ?
maybe you are talking about folders in a .pst folder, in that case yes you will not see them.
bossjeeves said:
I can see all my folders.... ?
maybe you are talking about folders in a .pst folder, in that case yes you will not see them.
Click to expand...
Click to collapse
Agreed. OP, check to see how the desktop client is managing your mailbox.
Root Cause
All,
I think I've finally found a page which describes the root of the issue:
<can't post link, but look for issue id 9017 in the google code android project.>
In this page, it states that Androids Exchange support will only sync folders of type 12 ("User-created Mail"). It seems that when a user creates folders with Mail.app in OSX by using the "New Mailbox" command, the folders show up in Exchange as folder type 1 instead ("User-created folder (generic)").
The work around is to get your Exchange account hooked up to Outlook, at least temporarily. While in Outlook, rename all your Mail.app created folders as <folder_name>_old (or something similar). Then, create the folder again, this time with regular name using Outlook's "New Folder" functionality. Finally, drag all of the mail items out of the "..._old" folder and into the new folder you just created.
Once Outlook finishes syncing these changes with the Exchange server, you should now be able to see the folders within the stock Android mail program.
Apparently, according to the bug report, this issue is replicated both in the stock Android Mail application and the HTC Sense version of the Mail application. It needs to be fixed or enhanced in both applications.
thanks! been trying to solve this forever. appreciate it HokiePerogi
Thank you! That worked for me! Go into the Outlook Web App online and create new folders and move your emails into those folders. These newly made folders now show up on my S3's stock exchange app.

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