Hi guys
A few days ago, I did a soft reset on my O2 Serra and when it switched back on, some of the most important functions (for me) does not load up, such as tasks, calendars, phone dialler, contacts, and a few more not worth mentioning. I normally don't use the TouchFlo and just have a standard windows desktop with a few of my main functions displayed on the "today" screen -- date, messaging, tasks, calendar and tomtom. After this problem has occured, now the today screen does not show the calendar and task any more. When I press the "answer" hard key, nothing happens. I tried accessing these functions from the Program menu, the screen just blinks once. Except when I try to access "tasks", an error msg comes up saying "no program memory available. tap start>system>task mgr, stop programs that did not stop automatically and try again", but when i check, nothing is running and there's lots of program memory remaining.
Just before this problem, I did not install or uninstall anything, all I did was change the time and time zone, and then I did a soft reset. I did this because I am on biz trip abroad 6000 miles away from home at the moment, and which is also the reason why I can't just do a hard reset. And my own laptop which I sync to is at home and not with me now. I don't want to just lose everything if anyone here can help me to recover it. I also have loads and loads of important things marked down in calendar, tasks and contacts which I need for my biz trip!!!!!!
Can anyone out there help out???
Or is there a way I can pull out a few files from the phone where tasks, calendar and contacts are saved? and maybe I can read them using another laptop whilst I am away from home?
It seems that windows in the phone did not start up properly, maybe some files corrupt? is there like a "windows repair" like u have on desktop windows?
Hi guys
Anyone got any ideas? just reading the data off the phone is good enough for now, i.e. is there one file that stores all the calendar, one file that stores all the tasks, one file that stores all the contacts? If there is, then I can just extract these and read them with, Outlook I presume, on any computer?
Thanks in advance.
Related
I tried to install Microsoft's Outlook SMS add-in recently, which is meant to make desktop outlook work with text messages as well as emails, via your pocket pc. However, once installed it told me that I needed service pack 1 for windows XP which I dont have, so it wouldnt work. SO I uninstalled it...
It came off the computer fine but it left my Pocket Outlook in a mess and I cant sort it out. At first, my inboxes (for sms and email) were replaced with a new folder call 'IPM:root'. This folder contained all usual items such as inbox, outbox etc except they were all permanently empty. I got around this by restoring to a backup from the pervious day which was fine, but now the IPM:root folder has randomly reappeared!
The odd thing is that when I have new emails or texts, they show up on the today screen, but when I press them it takes me to an empty inbox.
Any help would be hugely appreciated, or I will have to do a hard reset, my last one was only about a week ago!!
i have the same problem .. and nobody has an solution for this ?? ;/
I found no solution.. I did a 'hard-reset' and didnt try to use that software again as it is very broken. This is annoying but necessary.
I posted request for solution weeks ago and never heard anything. Couple people also had same problem but only way to fix it hard reset.
I noticed the help in all my programs are also blank now. Which leads me to believe outlook and help uses some display program which got corrupted.
I had the same problem and the only way I found to fix it was to delete the exchange server from ActiveSync while connected to the PC and then I reconfigured it by unplugging and plugging the device from my machine.
Gabo
I am having a problem with ActiveSync on my phone an Orange M700 running the HTC P3600 ROM. It was working with no problems until a few weeks ago when it stopped syncing. I have tested the laptop with another PPC and ActiveSync notices it straight away.
I have installed ActiveSync 4.5 to no avail so I returned to 4.2 and still nothing. I deleted all partnerships in both the phone and the laptop and when I plugged it back in the Windows saw the device as there was a pop up bubble in the bottom right corner but ActiveSync never kicked in.
I have had a look at the ActiveSync settings in the M700 but everything looks fine to me.
I have also been having problems with my 3G connection not connecting and doing the regular syncs it normally does e.g. my personal mail every 5 mins, my yahoo mail every hour and the weather every 2 hours. The only thing that has changed in this time is that I installed Fring, I can't imagine its related but I uninstalled Fring just in case but still no luck.
Anyone got any ideas how to fix it as I have some new appointments (I'm not sure which ones) in my PDA which I want to get synced before messing around with hard resets etc.
Thanks
Did you delete any notifications of any kind, usually replog files? If YES, then you just deleted your notification to activate Active Sync on your computer. You can solve that easily by returning the file. READ this for the solution: http://www.cs.pitt.edu/~jmisurda/ppc/blog/index.php?entry=entry051203-201515
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cktlcmd said:
Did you delete any notifications of any kind, usually replog files? If YES, then you just deleted your notification to activate Active Sync on your computer. You can solve that easily by returning the file. READ this for the solution: http://www.cs.pitt.edu/~jmisurda/ppc/blog/index.php?entry=entry051203-201515
...
Click to expand...
Click to collapse
I don't think I did that but I tried the file anyway, still no joy. I think my phone is also vibrating when I plug it into the PC now, very strange.
LSmith4285 said:
I don't think I did that but I tried the file anyway, still no joy. I think my phone is also vibrating when I plug it into the PC now, very strange.
Click to expand...
Click to collapse
Have you ever used Check Notifications? It is a free software to clear away JUNK notifications.
Link: http://www.scarybearsoftware.com/cn_overview.html
Sometimes, our PPC just creates duplicates of certain Notifications that can cause conflicts with some softwares. Maybe this is what is happening in your device. You can try and download Check Notifications, even though it says it is only compatible with WM 2003, I use it for my HTC Universal (WM5). Just go to Check Notifications settings and tick the 3 choices, run it and CLEAR those pesky bugs.
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cktlcmd said:
Have you ever used Check Notifications? It is a free software to clear away JUNK notifications.
Link: http://www.scarybearsoftware.com/cn_overview.html
Sometimes, our PPC just creates duplicates of certain Notifications that can cause conflicts with some softwares. Maybe this is what is happening in your device. You can try and download Check Notifications, even though it says it is only compatible with WM 2003, I use it for my HTC Universal (WM5). Just go to Check Notifications settings and tick the 3 choices, run it and CLEAR those pesky bugs.
...
Click to expand...
Click to collapse
Right I ticked the three boxes and cleared the issues but still nothing
Normally I'd just hard reset but I am worried about losing appointments I've forgotten I have made since my last sync.
LSmith4285 said:
Right I ticked the three boxes and cleared the issues but still nothing
Normally I'd just hard reset but I am worried about losing appointments I've forgotten I have made since my last sync.
Click to expand...
Click to collapse
I don't know what else to suggest.
If you do decide to HARD RESET, take a look at this FREE BABKUP program for contacts and calendar events: http://forum.xda-developers.com/showthread.php?t=299705&highlight=backup
I hate doing hard resets myself, that is why I have SPB Backup configured to do automatic backups everyday at 5AM.
Good Luck...
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Thanks for your help.
I'm not sure how I am going to progress this. My major issue is that we use GroupWise at work with a third party app to allow the PocketPCs to sync with it. When you set it up it blanks the device before you can do anything, if I wait and import everything after this it usually can't cope with the levels of changes and kills the system on the server.
Oh joy, why wasn't someone looking at the "bigger picture" when we choose an e-mail system.....
Heya, This is my first winmo device (HTC Raphael [aka HTC Fuze for At&T]) ever and I'm having an abominably annoying time with active sync for wm6.1
every once in a while when I plug my phone in for syncing, I get this error that says:
Result:
There has been a change made on your server that requires you to re-synchronize all items on your device. Please perform a manual sync.
Support Code: 0x80883001
Last synchronized:
Today 11:49 PM
Last attempt:
Today 11:49 PM
I don't know what in the hell is wrong with active sync, but I do know that everytime it does this re-synchronization, I end up having to re-add all my contacts on the People tab on my TF3D interface AND I lose all the custom ring tone assignments for everyone. Is there a way I can make this stop. It's obscenely annoying and I hate active sync with a passion of a million burning suns.
help please?
The only times I've seen this message or a similar one, is when I try to sync with my laptop when I travel and it has a different time than my phone. For example, my laptop is one hour behind the phone time or the other way arround. Fixing the time settings has solved this for me in the past. Though I don't know how would this impact your contacts...
PS,
I hate it too...
The odd thing is, it happens very randomly and I have no idea why the change is there and why it screws with tf3d's favorite ppl tab and assigned ringtones, but it's annoying as all hell.
do you sync outlook calendar items?
I believe I do. I'll try changing something on the computer then sync it and see if the message comes up. otherwise I'll do the opposite and see if that's the issue.
I found out that after adding an event into my calendar via the fuze, active sync will display the above mentioned message and proceed to erase all my contacts in the "People" tab as well as all ringtones associated to all the callers on my contact list.
Help please?
Who do I have to make love to here to get some help?
p.s I'm a very kinky person irl
lol. we're trying to help everyone...
alright, which operating system are you using?
(are you female?)
I'm using Windows Vista
(I can be any gender you like, I don't do S&M though)XD
HELLO
HELLo
HELlo
HEllo
Hello
hello
Here is some more info for you. Says something creating outlook subfolders on the desktop w/o syncing first. Anyway, seems like this is the problem you are describing.
http://social.microsoft.com/Forums/.../thread/161c69c7-eba5-4909-8b2d-0212b5309c41/
I was actually browsing that exact thread. The problem is that I haven't made any folders under outlook. The only thing I did was to add an event into the calendar. Suppose I have an appointment next week say, Monday February 2nd. I go to my fuze and set the appointment via the calenda soft tab. From there, I later sync the fuze to my computer (Vista) and then the error message comes up.
Any attempts to delete the partnership and then recreate a new one will simply just erase all the people I have under the "Peoples" tab on my TF3d Interface. I'd also like to note that all the ringtones that I have assigned for specific contacts also get erased.
honestly, i can't think of anything...
I'd hard reset if i were you
and if you're using vista, you should try to use WMDC 6.1 instead of activesync
WMDC? is it an alternative to syncing?
Sorry, This is indeed my first windows mobile phone so I have very little grasp on various WM softwares and such.
That microsoft forum thread mentions some suggestions to compact your Outlook pst file and check it for errors. If you are syncing to an Outlook pst file, then I would disable the cache mode option in Outlook, make a backup of the pst file, check it for error / repair and compact it to see if that helps.
hihi...lol
i have this error...
win2k
officexp
htc touch diamond2
:-(
If it was my type of problem as in everything gets wiped out and replaced back in (therefore screwing up the tf3d peoples tab.. then I found the answer..
when sync your phone, you are asked what to do if there are conflicts. I misread it and chose replace on device... It should be replace on desktop. Basically I told it that if there was a conflict, to replace everything on my device rather than on my desktop.. now that I changed that, i haven't had that problem.. at all.
''repllog.exe''error
hi guys,
i m facing the problem when i connect mobile via sync it shows error
''can not exute repllog.exe''
plz help me.
thx.
My problem is very similar to the one described here, However I don't want to fix it, I just want to TRY and retrieve my contacts!!!!
I am looking for the contact data files in WM 6.1 (in other words, the outlook data files that are probably hidden).
Backstory: The resident idiot here (ME) neglected to sync his phone and back things up for, oh, about 3 months. (yes, you know what comes next, and I fully deserve it!).
The phone has now stopped working... Specifically, the Phone application, contacts application, and calendar application. The rest of WM is working fine, except that there is something causing it to run sluggish. AND the phone will not sync. It will connect, but it refuses to sync. Nothing was done to cause this failure, other than waking up one morning.
SOMETHING is corrupted, but I don't think its the actual data file (logic for that is below), SO before I hit the hard reset.... I thought I might try to back it up manually..... what do I have to lose?
A few more specifics:
1. Samsung i770 running WM 6.1 (but I think more of a WM specific issue than a i770 issue). Activesync 4.5 will connect, but it will not sync contacts.
2. When the phone booted for the first 20 or so times after the problem appeared, an error message would across the screen as soon as the desktop was loaded, but far too fast to make out any of the words.
3. Trying to load contacts, calendar, or the phone application produces absolutely no result. No error message, to hung process, nothing.
4. The messaging application works fine, BUT any attempt to load a contact from within fails. Again, no error message, just... nothing happens, it's like you never clicked it....
5. The radio antenna in the top bar says that it has no service.
6. NOW the error message is no longer flashing by the screen when you boot the phone, but all other symptoms remain.
7. Despite the fact that the radio icon and status indicator claims there is no signal, I can send and receive text messages (I just have to enter the number manually).
8. Once, very recently, without doing anything, an error message appeared and STAYED on the screen. Shape of the text looks about right for the message that previously has been flashing by on the screen, I think they are one in the same.
"Shortcut Target"
"error opening the shortcut or locating the target filename."
ANY THOUGHTS? Primarily I'm looking for the contacts data file (I don't care about the calendar, but its probably in the same spot) to TRY back it up before I hard reset the phone.... BUT if anyone has any ideas about a cause or temporary fix to the problems, I'm all ears!!!!!!
I'd highly recommend trying Microsoft MyPhone, just to see if that can access your contacts. It may be that the contacts DB itself is knackered, in which case you obviously can't get anything back.
Worth a try
http://myphone.microsoft.com/
Good luck!
johncmolyneux said:
I'd highly recommend trying Microsoft MyPhone, just to see if that can access your contacts. It may be that the contacts DB itself is knackered, in which case you obviously can't get anything back.
Worth a try
http://myphone.microsoft.com/
Good luck!
Click to expand...
Click to collapse
Indeed it was worth a try. Connected via Wifi to install (can't use data plan, that requires "dialing" an internet connection, which must use the phone app).
Synced documents, txt messages, photos, and then said "Synchonization Successful". WOOHOO! all done.... OR NOT! checked online, NO contacts information. No Calendar information. Apparently MyPhone takes the stance of "if it won't work, just ignore it and report success".
Thanks, A very good thing to try, but no go
Unfortunately, I can think of a number of different ways that WM could be programed, each pointing to a different culprit for the problem. If it's straight DB access for each program, then the only conclusion is that the DB is knackered. But if there's a some kind of access control program that handles those things, maybe its just the program that's no good (hence the message that it couldn't load the target shortcut when the phone boots up).
Anyone have any ideas where to find the DB itself? I can always try the traditional (and very bad idea) of a file swap.....
Looks like this mystery will go unsolved... last chance to figure out where to find the contacts db file is. I'll probably be wiping it tomorrow, can't live without the phone much longer. Thanks for the suggestions so far!
Search for PIMBackup, that will enable you to save all your PIM related stuff and then restore it once you have a working device.
Edit
Forgot to say this doesn't require you to install anything, just save the EXE to your memory card and then use File Manager to run it on the PPC.
"Connecting to outlook...."
"Could not connect to Outlook."
Beautiful suggestion, I really thought I had the answer there... Thank you!
Seems to be that poutlook.exe is knackered, but that really would not explain why the Phone (cprog.exe) won't load...
PIM Backup log history is mostly what could be expected:
appointments failed - cant connect to outlook
call logs worked
contacts failed - cant connect to outlook
messages worked - "connected to outlook" (but thats a different db and a different connection app, tmail.exe)
speed dials worked
tasks failed - cant connect to outlook
So it comes down to this: PIM.vol is knackered, OR poutlook.exe is dead, and I'm not sure which. Anyone have WM 6.1 and feel like emailing me a copy of poutlook.exe? (powderkeg500 ~a~t~ gmail ^d0t^ com !)... I'm sure the versions may be a bit different... but *shrug* maybe it will work?.....
Does anyone know if I can simply copy PIM.vol to my computer, reload the device, and then copy PIM.vol back to the phone? If the answer is absolutely yes, then I can simply try that. But if the answer is no... I could be shooting myself in the foot
i think copying PIM.vol off and then back on might work, but i seem to recall it may require Total Commnader to get it back on as it's locked by the OS on startup - deemed a system level file i think.
i remember doing this once myself but can't remember that far back now.
Sorry for not sounding more positive. You might like to look at alol.net.br as they offer a free Exchange acount you access OTA and so your contacts would always be backed up in future.
Hello, everyone,
I hope this is the right forum, but please feel free to move it to the correct one.
My wife's HTC Dash (on a Rogers plan) began acting strangely yesterday. She said she was in the middle of texting when the Comm manager screen came up. When she finished her text, the shortcuts along the top of the screen were all missing, and when she tries to use them, it says something to the effect of "Error opening the shortcut of locating the target filename." I can't say exactly how this happened, since I was not with her at the time.
She can still send and receive text messages by highlighting the "Text Messages" section of the homescreen, and she can still access her contacts for calls and texts. The calendar can still be accessed through clicking on appointments in the home screen, but not through the shortcuts. Also, where the Comm Manager usually is on the home screen, it is now blank, but I can click on it and access the Comm Manager screen.
When I open the Start Menu, the only icon that remains is the T-Mobile "Set up Email" option. I can also not sync the phone to the netbook it's set up on. When I plug the phone in, it is recognized by the computer but in Mobile Device Centre program, it imply says "Error."
UPDATE:
I can plug the phone into the computer and it will be recognized. I can also use file explorer to see the files in the phone. Also, the phone will not let me change ring modes (Normal/Meeting/Silent/etc)
Has anyone had this issue before, and would a factory reset correct the issue? I told my wife it's likely she will lose her contacts, but she's not too concerned about it, since she can get those back easily enough. She just wants the full functionality back. She does not use the phone for email, so I can't speak to that.
Thanks for taking the time to read all this. I hope someone can help us!
Thanks
I'm sorry, but i can't help you with your problem, but you don't have to loose the contacts etc from the device as you are able to connect to a pc.
Find a program called 'jeyo mobile compagnion' you can download a demo from the official website,and you can make a back up of contacts, sms and call histtory
btw, afaik you probably have to make a hard reset (factory reset).
good luck!