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Fuze touch screen not working - buttons are

Within the last hour my touch screen will not work or respond to anything. I have done a soft reset, removed the battery and nothing. The buttons on the phone work (send, back, home etc.) but the screen wont respond. I noticed a little oil spot in the last few days but it was working fine. I need some help here

I too..
am having the same problem as of this morning....

I got this problem 2 days ago. If someone changed the screen and it started working please reply it.

Same here.I used to flash NRG's Roms and i had always the same issue.The screen was tapping by her self at the down left side.Only by soft reseting the device it was stopping.Now i tried 2 flash another rom but unfortunately, i'm stuck in the beggining.And 2 be more precise at the screen alignment procedure.Nothing works except the buttons but in this moment are useless

Check this out.It might help
http://forum.xda-developers.com/showthread.php?t=355010

Same problem! I also have the little blue oil spot. Not sure how it happened -- could've sworn it was safe in my pocket since the last time it was working. Did it get wet or something?

http://www.fixya.com/support/t1823859-htc_touch_pro_touch_screen_stopped

Touch screen does not respond, stuck on screen alignment

I've had an unlocked Raphael that has worked flawlessly for the past 10 months.
So a while back I was texting and the screen gave out on me, so I used the keyboard for a while. I did a soft reset and screen was still not responding...
Then I did a hard reset and have been stuck on the screen alignment ever since.
The only part that does respond is where it says htc on the screen cover.
If I push on that area, the + moves to all the corners, and eventually comes back to the center to redo the alignment.
Any thoughts on what I could do?
Info:
Raphael unlocked and being used on T-Mobile.
There is no magnetic case, or any case on the phone.
I did a hard SPL last night, so it shows I have the 1.90 OliNex.

I need an htc touch pro t7272.dat file from a good aligned htc pro.
If you find htc touch pro t72727.txt, that's fine, I'll just change the extension.
I managed to get past the screen through remote alignment, but the screen is not functioning because well, I haven't aligned it.

JXM said:
I've had an unlocked Raphael that has worked flawlessly for the past 10 months.
So a while back I was texting and the screen gave out on me, so I used the keyboard for a while. I did a soft reset and screen was still not responding...
Then I did a hard reset and have been stuck on the screen alignment ever since.
The only part that does respond is where it says htc on the screen cover.
If I push on that area, the + moves to all the corners, and eventually comes back to the center to redo the alignment.
Any thoughts on what I could do?
Info:
Raphael unlocked and being used on T-Mobile.
There is no magnetic case, or any case on the phone.
I did a hard SPL last night, so it shows I have the 1.90 OliNex.
Click to expand...
Click to collapse
I have a similar problem with my Touch Pro for Verizon. I found out its because the screen/digitizer are shifting to the right of the phone and causing the screen to get a oily appearance. I have to use my fingernail to push the screen slightly back towards the center and the digitizer works properly again. Perhaps you are having a similar problem?

[BUG] Home and Back button problems (phantom long press)

I've been experiencing an issue with the Home button since the day I got the device.
A few times the Recent Applications screen has popped up seemingly on its own, while I was in the middle of doing something else. At first I thought it was just a software glitch and carried on. The haptic feedback pulses twice quickly. The backlight of the Home button turns off, the backlights for the Back, Menu and Search buttons stay on, the Back, Menu, Search and Home buttons no longer respond to touch or generate haptic feedback, essentially paralyzed. It remains this way for approximately nine seconds before the Home button lights up again and the all of the shortcut buttons become responsive again, otherwise the only way to get out of the Recent Applications screen is to either cycle the power button and unlock the screen, or select one of the recent applications.
I have figured out how to reproduce this problem by pressing around with the very tip of my thumb along the seam where the glass and plastic lip meet with a little more pressure than normally necessary to register a touch. I am careful to avoid touching the normal hot zone for any button. I start from the far left corner under the search button, and make my way towards the home button little by little. Somewhere between the Menu and Search buttons when I release my thumb after pressing firmly, the haptic feedback pulses twice and the issue occurs. I can reproduce this issue anywhere along the edge on the bottom right half of the phone and about 1" up the right side of the phone, far from the Home button.
I suspect there is something wrong with the capacitive layer of my screen.
Please see if you can reproduce this or something similar on your phone, just bear in mind that you will need to press firmly (not too hard but not soft).
The unfortunate thing about this problem is that it can be activated inadvertently while gripping the phone during normal operation, interrupting whatever you are doing for the time it takes to resolve itself.
This is literally the only issue I've had with the phone in the week I've owned it and I am considering whether or not I want to play russian roulette with exchange units (and other issues like bad screens and bad weak back buttons) because everything else seems to be perfect.
Video of the issue in action here:
http://www.youtube.com/watch?v=5gqqeVbePYA

Same thing happens with me on the swap unit I got today. Bummed like no other.

Tried replicating this with my device with (thankfully) no results.

one and one... I wonder how many other phones are affected then, and how many people have it but haven't noticed yet, e.g.; "you're holding it wrong".

Hm. Just tried to replicate this on my Nexus S, no issues.

Mine did the same thing at least twice a day. However, it has not happened again since the GRH78 update. (Knock on wood).
Have your received the update?

This just happened to me for the first time about an hour ago. I have the new update too, sadly.

Yes I have the update.

I can't replicate this problem, but nonetheless, it still happens.

I have this same problem with my back button. I can't replicate it but it just randomly happens to me. I have the update and I also tried using Paul's Tom and it still happens.
Sent from my Nexus S using XDA App

This happens with my back button.
Sent from my Nexus S using XDA App

happens to mine too, also the home button. doesn't bother me too much, though. and I also have the update.

I had something even weirder tonight.
I did a factory reset, then proceeded to install everything back on when I noticed that my home key wasn't doing its job at all. Still had the haptic feedback so the input was received, but it did absolutely nothing. So I did another factory reset and that seemed to have cured the problem. My home button is working again (but i still have the other problem from time to time)

Had it happen again inadvertently today, if you notice from my video the spot where it can be activated next to the Maps icon also happens to be conveniently where your finger ends up when swiping to unlock. I was holding the phone one handed and unlocking with my thumb and it triggered the problem. Might try for an exchange this week. It shouldn't behave this way.
For those of you who are experiencing it with your Back button, does the backlight turn off for 9 seconds on your Back button?
I don't know everything about how the hardware works but I'm guessing that there is some kind of short, the controller for the capacitive layer gets confused and resets. Could explain why it takes the same amount of time to come back to normal every time. It also seems like it might be related to case/screen flex, where pressing on a part of the case bends the capacitive layer just enough to short the circuit.

This issue came on my two days old Nexus S too, but with the back button. It has happened two times now. I think that's a software issue that come along with Gingerbread. It's something like it registering a touch and sometimes the OS think it was the buttons that were pressed...

ViLANDER said:
This issue came on my two days old Nexus S too, but with the back button. It has happened two times now. I think that's a software issue that come along with Gingerbread. It's something like it registering a touch and sometimes the OS think it was the buttons that were pressed...
Click to expand...
Click to collapse
Does your back button black out for ~9 seconds?

I haven't had any button issues whatsoever since I got mine on the 24th.

No, more like two seconds.
Sent from my Nexus S using Tapatalk

selectormoldy said:
Does your back button black out for ~9 seconds?
Click to expand...
Click to collapse
No, more like two seconds.
Sent from my Nexus S using Tapatalk

Here's a new video shot today showing the issue occurring with only normal light touching:
http://www.youtube.com/watch?v=z6YFcOZwX2o
Also last night it happened while I was inserting a cable into the headphone jack.

[Q] Stuck Buttons

Has anyone else had problems with stuck back/menu buttons on the 4G?

enculturation said:
Has anyone else had problems with stuck back/menu buttons on the 4G?
Click to expand...
Click to collapse
Are they physically stuck (pressed in, won't come back up) or did they just stop working? I had the latter happen on my first MT4G. First the back button was flaky, then it stopped working, then the menu button stopped working. Took it back to t-mo and they replaced the phone. I've also seen a couple other posts about one or more buttons ceasing to function.

texastoast said:
Are they physically stuck (pressed in, won't come back up) or did they just stop working? I had the latter happen on my first MT4G. First the back button was flaky, then it stopped working, then the menu button stopped working. Took it back to t-mo and they replaced the phone. I've also seen a couple other posts about one or more buttons ceasing to function.
Click to expand...
Click to collapse
They still function 100%, but they feel as if the membrane's about to give. They don't have that "spring" like feeling.
I can "fix" them by sliding my exacto inbetween the buttons and the phone and lifting them up a bit, but that "fix" doesn't last for too long. I bought the phone outright so I've got a 30 day remorse period. I'm just a little worried that they're going to give me crap for it in the store. For that much money, the phone should be perfect (for at least 30 days right?) I don't want to wait, and then have it crap out after the 30 days have passed.

I've swapped 2 MT4G's in-store and I haven't had them give me any kind of trouble about it. Can't hurt to try.

[Q] Touch Screen sensitivity issues??

My phone freaked out today and the right side of the screen is non-responsive. It played havoc with the lock screen and once I got in, it was opening apps and switching from one thing to another as if someone was touching the right side of the screen. I was running the SteelEpicBlue V4 ROM, so I had to reflash back to Cincy Bell ROM before taking it to the store.
For those with the Otterbox, has anyone experienced touch screen sensitivity issues? I took the screen protector portion of the Otterbox off to see if that was an issue, but it didn't fix anything.
I have the insurance, so I hope the replacement XT720 doesn't have the same issues.

banshee56 said:
My phone freaked out today and the right side of the screen is non-responsive. It played havoc with the lock screen and once I got in, it was opening apps and switching from one thing to another as if someone was touching the right side of the screen. I was running the SteelEpicBlue V4 ROM, so I had to reflash back to Cincy Bell ROM before taking it to the store.
For those with the Otterbox, has anyone experienced touch screen sensitivity issues? I took the screen protector portion of the Otterbox off to see if that was an issue, but it didn't fix anything.
I have the insurance, so I hope the replacement XT720 doesn't have the same issues.
Click to expand...
Click to collapse
I assume the problem persisted after flashing back to the stock ROM? To me it sounds like a hardware issue. I think you'll be fine with the replacement.

The phone wasn't acting like it was experiencing random screen touches, but the keyboard still wouldn't recognize touches to the "p" or the "b" keys (in portrait mode, anyway).

I know this is bringing up an old thread, but relative to the problem stated above, I got a replacement XT720 several months ago, yet the replacement is now doing the same thing. Using the stock keyboard, I cannot use the p/0 key and expect it to freak out like before in the next few weeks. No one else has seen this issue?