[Q] Stuck Buttons - myTouch 4G General

Has anyone else had problems with stuck back/menu buttons on the 4G?

enculturation said:
Has anyone else had problems with stuck back/menu buttons on the 4G?
Click to expand...
Click to collapse
Are they physically stuck (pressed in, won't come back up) or did they just stop working? I had the latter happen on my first MT4G. First the back button was flaky, then it stopped working, then the menu button stopped working. Took it back to t-mo and they replaced the phone. I've also seen a couple other posts about one or more buttons ceasing to function.

texastoast said:
Are they physically stuck (pressed in, won't come back up) or did they just stop working? I had the latter happen on my first MT4G. First the back button was flaky, then it stopped working, then the menu button stopped working. Took it back to t-mo and they replaced the phone. I've also seen a couple other posts about one or more buttons ceasing to function.
Click to expand...
Click to collapse
They still function 100%, but they feel as if the membrane's about to give. They don't have that "spring" like feeling.
I can "fix" them by sliding my exacto inbetween the buttons and the phone and lifting them up a bit, but that "fix" doesn't last for too long. I bought the phone outright so I've got a 30 day remorse period. I'm just a little worried that they're going to give me crap for it in the store. For that much money, the phone should be perfect (for at least 30 days right?) I don't want to wait, and then have it crap out after the 30 days have passed.

I've swapped 2 MT4G's in-store and I haven't had them give me any kind of trouble about it. Can't hurt to try.

Related

Hardware Buttons Stuck???

so for the last few days ive been getting this weird problem, that when i press the call button to enter the dialer, instead of going to the dialer, if for example im on the program tab in tf3d, it will go to the settings tab, thus emulating a left click... it would be on or off this prob for a while, but now it seems every time i press the call button, it goes left. this is the same for the home button aswell goin left, also the end button and back button going right... up and down work fine, but im confused why this problem has arisen....
*as i was typing this, i jus tried again, and now i cant even go left or right, so the only buttons that are working are up, down and select...*
Any insight, maybe i need to remap them, maybe the hardware buttons are screwed... imma try a hard reset and let you know the results, any help is appreciated.
forgot to mention, im on NRGs latest phoenix rom....
I know normally that those buttons are pretty ridiculous. I mean trying to press left or right is pretty much like your praying that you get it since its almost 50/50 that youll hit the call or end buttons. I especially hate this when your in a program trying to go right and you end it by accident, but thats now im way off topic . Anyway, maybe it is possible that your buttons have become slightly misaligned, since thats all it would take for them to get screwed up. Although I have also experienced a similar problem to yours a while back, but it eventually ended. It COULD have something to do with the rom, but I find it highly unlikely, since theres tons of people using that rom. Do the buttons not register, or do they actually not click down? I was confused on this in your post.
djcaston said:
I know normally that those buttons are pretty ridiculous. I mean trying to press left or right is pretty much like your praying that you get it since its almost 50/50 that youll hit the call or end buttons. I especially hate this when your in a program trying to go right and you end it by accident, but thats now im way off topic . Anyway, maybe it is possible that your buttons have become slightly misaligned, since thats all it would take for them to get screwed up. Although I have also experienced a similar problem to yours a while back, but it eventually ended. It COULD have something to do with the rom, but I find it highly unlikely, since theres tons of people using that rom. Do the buttons not register, or do they actually not click down? I was confused on this in your post.
Click to expand...
Click to collapse
thanks for you reply they click down, but do not register correctly, for exmaple, if i was to press the call button, it will click, but register it as a left click...
after peforming a hard reset, and not installin anything else on the rom, i was glad to find it was all working again, prompting me to believe it was something i installed, but after 10 minutes, the erratic behaviour started again.... strange!!! dishearted, i went to sleep last night and when i awoke this morning, its all good in the hood! the buttons are fine! but for it 2 happen without installing anything, im guessing i might have had a bad flash or something...
manoli20 said:
thanks for you reply they click down, but do not register correctly, for exmaple, if i was to press the call button, it will click, but register it as a left click...
after peforming a hard reset, and not installin anything else on the rom, i was glad to find it was all working again, prompting me to believe it was something i installed, but after 10 minutes, the erratic behaviour started again.... strange!!! dishearted, i went to sleep last night and when i awoke this morning, its all good in the hood! the buttons are fine! but for it 2 happen without installing anything, im guessing i might have had a bad flash or something...
Click to expand...
Click to collapse
Possibly, but by the way your describing it, it sounds like very erratic behavior and may have something to do with the actual hardware. If it continues I would bring it in to your carrier and see if you can get it replaced or fixed.
I had this same problem. Had to get it replaced and the replacement works pretty much as well as when I first got my original FUZE. First replacement was complete crap (buttons were horrible, center button didn't click) but my second replacement is a bit better. You can see it wasn't put together as well as a new one though, the keyboard is a TINY bit to the left so you can see the backlight coming out from the right and the volume up button kind of sucks. Disappointed in these refurbs.
well its been behaving itself today... so touch wood it continues! i read somewhere that somebody was experiencing something similar and it just went away after a while...
we'll see!
my spacebar button always stuck. very hard to press....any solution?
Damn. My FUZE's DPAD is starting to act up again! My current FUZE is a refurbished replacement for my original which had this same issue. Putting the phone to sleep and turning it back on fixes the issue for a minute or so, and then it starts again. It can go a couple days without doing this and it starts again. I think this is how my first one started, only sometimes acting up but eventually it did it all the time.
Looks like it might be time to call for another replacement! I hope my 3rd replacement FUZE (first replacement's DPAD was DOA) will last until the Touch Pro 2. This capacitive surface was such a huge mistake for HTC. But instead of adding normal buttons or a trackball, they completely remove the DPAD from the Touch Pro 2 . At least there is no cheap capacitive surface that will break.
For me, both FUZEs started acting up after 4 months of having them. I am surprised barely anyone else is having this issue as I have had it twice now.

Captivate's touch buttons activate on their own?

Hi all, I'm wondering if anybody else has seen or heard of an issue like this.
I just bought a captivate from a person on craigslist, everything seemed fine when I was there checking the phone out (sim worked, perfect condition, etc) but now that I've got it home and been using it for a day I've noticed that the bottom touch buttons sometimes click on their own. Meaning I don't need to even touch any part of the bottom button area and the buttons activate. As you can imagine this is pretty frustrating, when you're in an app and all of a sudden the home button activates and brings you out of the app. It usually seems like the home button is the most susceptible, and sometimes will go crazy and keep clicking itself for 10-20 times in a row.
So far I've found no rhyme or reason as to why it's doing this and haven't been successfully in getting it to stop. I'm curious if anybody else is having an issue like this, and if so what did they do? I'd probably just return it to an AT&T store for a new unit, but I'm worried about trying to return the phone as a defective unit as I wasn't the original purchaser.
Any suggestions or ideas?
When I went to up switch my phone at best buy they're was a brand new phone that they took out oh the box for me that continuously hit the home button. You could see the back light of the button rapidly turn on and off
Sent from my SAMSUNG-SGH-I897 using XDA App
I had this same problem on my first captivate, swapped it out and had the issue again except with the search button. Swapped it out again and finally got one without the problem.
Sent from my SAMSUNG-SGH-I897 using XDA App
Thanks all, so it seems like it may be not just my specific unit, which I guess is good.
Now I'm just nervous about attempting to return the phone to AT&T for a swap out as I'm not the original purchaser. Anybody have any problems when doing something like this?
Mine does this too (search button), but strangely only under very specific conditions.
You can try AT&T's warranty exchange service, but there's a 10000:1 chance of getting it exchanged in the store without the original purchase receipt.
So, those 10000:1 odds? Ya... didn't happen. I took it in tonight and I said I was having problems with my captivate having the buttons activate own their own and they seemed interested, then found out that I didn't buy it from the store and pretty much stopped all trouble shooting and said they couldn't cover it and referred me to a "AT&T device support center". So that'll be my next step, or trying the warranty exchange service, this is the first I've heard of it.
Also what specific conditions does your search button activate?
On launch day, my first Captivate did that right in the store, it took 30 minuets and letting both the guy who sold me the phone and even the store manager see the phone kept doing that. Took it home and tried to charge it *left it charging for 6 hours and never got more then 84% charged*, returned it because the home button went off 20 - 30x in less then a minuet.. Now the second one works perfectly but I have to be careful sometimes I hit the search button with my hand!
HTH,
Charlie
I had the same problem and was able to fix it by upgrading to JH3. See my post here: (remove spaces) h t t p://forum.xda-developers.com/showthread.php?t=767666
mine is doing this randomly and i have to phsysically hit the home button to make it stop. Anyone have any idea why this is happening? I don't remember seeing this when i had the case on but last few days i've been carrying it around without a case, it has gone crazy a few times
Spastic search button
I had the same problem with my search button. It only happened occasionally and didn't seem like a big deal. When it started happening more frequently, I went to the store and they pretty much dismissed it as my fault. Should have pushed it further, but it wasn't horrible yet. Finally got so bad I couldn't deal with it any more so went back to the store (not out of my 30day exchange) and they got on the phone with their warranty company and a new one is being sent out. I hope it doesn't have worse problems.

[Q] Power button sunken

Hey... i have noticed that the power button its getting less stable as days pass by... ive had my Infuse for only 1 month but i already can tell the difference with my sister Infuse that arrived 4 days ago... the power butting seems sunken and harder to press... is this something normal?
Anyone else experiencin this with the power button on their Infuse? Volume controls seem as new but the power button.... each day is getting more sunken and i mean i really take care of the Infuse, i havent dropped it not ONCE, havent got it on small palces that may have harmed the button etc... its just from on/off use...
It sometimes bugs me off a lot when i have a hard time to turn the infuse screen on....
Should i think of a change or repair?
I've started to notice this as well. I've had my infuse for just over 2 months, and my power button is mushy now. It used to give a satisfying click, where there was no mistaking that I had clicked it, now its soft and rarely clicks. I haven't dropped mine either, so its just regular wear and tear I guess. If it gets too bad I'll probably go for an exchange.
Sent from my SAMSUNG-SGH-I997R using XDA Premium App
koriotto said:
Hey... i have noticed that the power button its getting less stable as days pass by... ive had my Infuse for only 1 month but i already can tell the difference with my sister Infuse that arrived 4 days ago... the power butting seems sunken and harder to press... is this something normal?
Anyone else experiencin this with the power button on their Infuse? Volume controls seem as new but the power button.... each day is getting more sunken and i mean i really take care of the Infuse, i havent dropped it not ONCE, havent got it on small palces that may have harmed the button etc... its just from on/off use...
It sometimes bugs me off a lot when i have a hard time to turn the infuse screen on....
Should i think of a change or repair?
Click to expand...
Click to collapse
Not normal - return that thing to stock and send it in for warranty service before the power button fails on you.
koriotto said:
Hey... i have noticed that the power button its getting less stable as days pass by... ive had my Infuse for only 1 month but i already can tell the difference with my sister Infuse that arrived 4 days ago... the power butting seems sunken and harder to press... is this something normal?
Should i think of a change or repair?
Click to expand...
Click to collapse
I agree with Entropy512, this is not normal, bring it back before it fails.
Alright tnks everyone, guess even some other users have had the same experience i wont take it as a "normal" sign and ill go get it changed.
Thnks
I'd also suggest using "Lock Screen" from the market place. That way you don't have to use the hardware key to lock your screen. Preserve that power button a little longer.

Broken Power Button?

Anyone know any at home fixes for a broken power button? I don't want to mail it off to some one i have another phone I just would like to get this one working.
well i got it to work i took it apart and sprayed like a half can of air duster on the switch and contacts its working.... for now
My Infuse power button stuck about six months ago. I fixed it with some positive reinforcement (smacking it against the windowsill) but that only lasted for about a month. I ended up having to use my old iPhone 3G until a voltage problem killed it this past Sunday. My solution for fixing the Infuse? Ripping the power button right out. I pried off the plastic button, revealing a tiny metal bracket holding the white button itself. I promptly removed both parts and the phone booted after being plugged in for a while. Obviously, it didn't get stuck in the bootloop. I installed an app called No Lock which allows me to wake the phone with the volume rocker and it's been smooth sailing from here. Probably not the fix you guys wanted to hear, but it worked for me.
The day people actually take the time to search will be the day the world ends lol
About 10 threads below this one is a nice guide for fixing it with different methods http://forum.xda-developers.com/showthread.php?t=1996709
Glad you figured it out though
Sent from my HTC Holiday using Tapatalk 2

Power button problem?

Just bought Z5 dual in green.
Still brand new, 1 hour old.
A moment ago, power button got a bit sticky and would not pop back up.
Therefore could not turn screen on.
It has gone away since, only happened once.
But I am fairly sure that after this episode, power button started to make a tacky clicking sound every time I press the button.
QUESTION
does your z5 make this sound, and it's just that I failed to notice it from the beginning? Is this normal?
Was the power button getting stuck once a fluke, and won't happen again? Or could it be manufacturing defect?
Bit of a hassle to go back to the shop for exchange, and wanted to know if this sound is normal amongst other users or not.
Thanks for your replies in advance!
Any comment or opinion is greatly appreciated!
My power button clicks every time I use it which isn't often since I have tap to wake and the fingerprint sensor set up. Never got stuck though.
augie7107 said:
My power button clicks every time I use it which isn't often since I have tap to wake and the fingerprint sensor set up. Never got stuck though.
Click to expand...
Click to collapse
Thanks for the reply!
Just wanted to check, that my button clicks in sensation when pressed, as well as making the clicking sound at the same time.
Hard to describe, but I would say it sounds similar to a pc mouse clicking sound.
If I was blindfolded and someone wss clicking my power button, I could have thought that someone was using a pc mouse
Yours sounds like this too?
Yeah, it clicks at a slightly higher pitch to the volume key click.
jewelkobayashi said:
Just bought Z5 dual in green.
Still brand new, 1 hour old.
A moment ago, power button got a bit sticky and would not pop back up.
Therefore could not turn screen on.
It has gone away since, only happened once.
But I am fairly sure that after this episode, power button started to make a tacky clicking sound every time I press the button.
QUESTION
does your z5 make this sound, and it's just that I failed to notice it from the beginning? Is this normal?
Was the power button getting stuck once a fluke, and won't happen again? Or could it be manufacturing defect?
Bit of a hassle to go back to the shop for exchange, and wanted to know if this sound is normal amongst other users or not.
Thanks for your replies in advance!
Click to expand...
Click to collapse
mine is failed as well! I will post my experiences with SONY UK.
jewelkobayashi said:
Thanks for the reply!
Just wanted to check, that my button clicks in sensation when pressed, as well as making the clicking sound at the same time.
Hard to describe, but I would say it sounds similar to a pc mouse clicking sound.
If I was blindfolded and someone wss clicking my power button, I could have thought that someone was using a pc mouse
Yours sounds like this too?
Click to expand...
Click to collapse
Yes, mine sounds exactly like that.
Got the same issue, it's like the power button is sliding down, and you have to push it up to make it clickable again.
Thanks for your input guys.
I went back to sony centre where I got it from, and checked other Z5's
Since they all made similar clicking sounds, I decided to wait and see how it goes.
If I get the sticky power button again, I will return it.
Other than that, it is running beautifully!
It runs cooler than my Z3 too!
I got this thing too and i dont know if take it back to support... I started to noticed it up when i disabled fingertip sensor to unlock it just to check some stuff.
So maybe its my paranoia lol
dfavefenix said:
I got this thing too and i dont know if take it back to support... I started to noticed it up when i disabled fingertip sensor to unlock it just to check some stuff.
So maybe its my paranoia lol
Click to expand...
Click to collapse
Are you talking about the power button not coming back up? Our the stake clicking sound?
Update in my situation
Since the initial problem, it had not happened or repeated again, so I can say that it has worn in nicely.
jewelkobayashi said:
Are you talking about the power button not coming back up? Our the stake clicking sound?
Update in my situation
Since the initial problem, it had not happened or repeated again, so I can say that it has worn in nicely.
Click to expand...
Click to collapse
In the clicking sound
The Power button is clicky. It is not a fault!
The clicking sound is normal but even mine got stuck once, had to press it a few times to get it to come back up. Yours certainly wasn't an isolated incident.
I have been in a shop checking a new one and the button doesnt need to press so much like mine one. The girl has said me that if i send it to support they wont do anything to the phone because it does work well. Its just a little diference touch...
I will send it to support in december that i wil get a phone from a friend so i can use it while the checking thing
I have a gold Z5 (I know!)
They power button slipped downwards under the casing as I used it. EE were actually really helpful for once and replaced it as I'd only had it 4 weeks. Unfortunately the replacement phone has the same issue. It doesn't affect the function of the button at all, I just worry that it will slide down too far into the body and not come up again.
I don't think EE will replace it again as the guy was very nice and tried a few different ways to log the problem until it was accepted for replacement. It seems to be a problem for a few people, but as long as it keeps working I'm not too fussed! Just thought I'd mention it so anyone else with the same issue doesn't feel alone ?
I am having the same problem, Z5 gold rev2, got the phone on 5th february, wich is now 11 days old, power button gets stuck sometimes, thanks God I have double tap to wake, wich makes things less painful, but I am afraid that this could get worse by the time. Otherwise this phone is such a beatuy! works very well, but this with power button ruins good experience that I have with this device.
spaha-bih said:
I am having the same problem, Z5 gold rev2, got the phone on 5th february, wich is now 11 days old, power button gets stuck sometimes, thanks God I have double tap to wake, wich makes things less painful, but I am afraid that this could get worse by the time. Otherwise this phone is such a beatuy! works very well, but this with power button ruins good experience that I have with this device.
Click to expand...
Click to collapse
I am the OP.
My phone has not become worse. Everything the same, and is working all ok.
From my experience, pushing down on the button AND sliding the power button down towards the bottom of the phone at the same time makes it get stuck in that position. So as long as you avoid the sliding down bit, I never encountered a repeat of the problem.
If it does happen, and I have yet to hear of a power button on z5 that got permanently stuck, all you do is slide it up while depressing the power button.
Everything is still water resisting and perfect.
To add, I've been using it naked, and it is surprisingly scratch-free!

Categories

Resources