[Q] Loosing data connectivity after switch off wifi - Nexus S Q&A, Help & Troubleshooting

Anyone experiencing this problem?
I can get the connectivity back by resetting to default the APNs, but it takes a while.
Thanks

YES. Bump.

okieffer said:
Anyone experiencing this problem?
I can get the connectivity back by resetting to default the APNs, but it takes a while.
Thanks
Click to expand...
Click to collapse
I should clarify that going in/out of wifi isn't necessarily the problem for me. I think it's actually going in/out of roaming. In any event, my Nexus S requires a Restart to get it working again when this problem happens.

Related

At&t Fuze Losing Data Connection

Well I just got my At&t Fuze like 3-4 days ago. For some reason it randomly loses connection to the network, so I can make call or use the internet. I'll have to go back to setting- communication to turn off my phone turn it back on then turn on the data connection. I'm really tiring of it happening over and over again. Does anyone else have this problem? And are there any ways to fix it? Thanks
No one has any idea??
Are you still running the stock ROM? If so, GET RID OF IT!!!!
In all seriousness: Have you installed any applications? Have you modified TouchFLO 3D? You can always try a hard reset and see if the problem persists.
It's possibly a problem with AT&T's network. I've noticed that my 3G speeds are incredibly slow lately and others on hofo have had this issue as well. I would advise you to wait it out.
forp me it says i get 3g,edge, or G and i will cant connect sometimes.
I also have this issue. Sometimes it happens after a soft reset or for no reason at all. It is easy to fix as i just turn data back on but I don't know why it is happening.
I actually tried a hard reset reset and it didn't work so then I brought it back to At&t and the guy there fixed it for me. He said it was because the data connection was off so then I thought maybe I accidentally turned it off, but the problem persist after.
Yes, I am still running under stock rom, I installed google map, beejive, and some other that I don't think will cause this problem. I am afraid to flash because I already have a lot of contact info set in and data and would have to re-do everything.
I was hoping maybe someone would have a solution for this. I don't think running on stock rom would cause this.....
Any help would be great. Thanks
I just flash it to NATF's rom and it's working really well right now. I hope the problem will not appear again. Again thanks for the rom NATF
I now get it often that there is a problem with the GPRS in your area. Also there are times that the phone is not even connected. It is getting to be a pain but will try calling AT&T and find out
Even after installing a new rom the problem still continue. I tried going into an At&t store and ask, but they have no clue. I don't have time to call 611 right now, but will update with what they say when I do. It starts to get really annoying....
Fuze_tactic said:
I actually tried a hard reset reset and it didn't work so then I brought it back to At&t and the guy there fixed it for me. He said it was because the data connection was off so then I thought maybe I accidentally turned it off, but the problem persist after.
Yes, I am still running under stock rom, I installed google map, beejive, and some other that I don't think will cause this problem. I am afraid to flash because I already have a lot of contact info set in and data and would have to re-do everything.
I was hoping maybe someone would have a solution for this. I don't think running on stock rom would cause this.....
Any help would be great. Thanks
Click to expand...
Click to collapse
It's probably a network issue.
Regarding flashing, I suggest you back up your contacts with outlook. Even if the problem has nothing to do with software, you're missing out quite a bit in terms of speed. Besides, you should back up your contacts regardless. Don't trust windows mobile too much
OK, sounds like I'm not the only one experiencing this problem. I think the only thing that's different for me is that when I lose the data connection, I also lose voice. The first time it happened, it said my SIM was unprovisioned. When I called customer service, they didn't know beyond checking for network outages in my area.
Fuze_tactic & Tribalmunky
I thing both of your problems -- intermittently dropping the data connection for Fuze_tactic, and intermittently dropping the voice and data connection for Tribalmunky -- could be caused by the Long Press End button setting. Go to Start/Settings/System/LongPressEndKey to see what I'm talking about. There is one setting for Airplane mode, which would kill voice and data, and another for killing just the data connection. Try changing the long end key press to Set Vibrate/Ringer and see if that cures your issue(s). If you are occasionally long pressing the end key, your should develop a problem with intermittently losing your ringer.
pcortes said:
Fuze_tactic & Tribalmunky
I thing both of your problems -- intermittently dropping the data connection for Fuze_tactic, and intermittently dropping the voice and data connection for Tribalmunky -- could be caused by the Long Press End button setting. Go to Start/Settings/System/LongPressEndKey to see what I'm talking about. There is one setting for Airplane mode, which would kill voice and data, and another for killing just the data connection. Try changing the long end key press to Set Vibrate/Ringer and see if that cures your issue(s). If you are occasionally long pressing the end key, your should develop a problem with intermittently losing your ringer.
Click to expand...
Click to collapse
No, I've checked that. It happened once when it was just charging, no where near my hands or anything that could have pressed it. When it happens I can't make calls or reestablish data connections until I either go in the connections manager or soft reset.
pcortes said:
Fuze_tactic & Tribalmunky
I thing both of your problems -- intermittently dropping the data connection for Fuze_tactic, and intermittently dropping the voice and data connection for Tribalmunky -- could be caused by the Long Press End button setting. Go to Start/Settings/System/LongPressEndKey to see what I'm talking about. There is one setting for Airplane mode, which would kill voice and data, and another for killing just the data connection. Try changing the long end key press to Set Vibrate/Ringer and see if that cures your issue(s). If you are occasionally long pressing the end key, your should develop a problem with intermittently losing your ringer.
Click to expand...
Click to collapse
Like tribalmunky said we were no where near the phone when it happens, but I follow your instruction and changed the long pressed key. I'll see if anything occurs. Thanks for the input tho.
Update:
I called At&t and from what tech support told is, their network is having problems, especially for users in Cali. They are in progress of fixing it, but no idea how long it is going to take. I guess the only thing we can do now is wait.
Fuze_tactic said:
Update:
I called At&t and from what tech support told is, their network is having problems, especially for users in Cali. They are in progress of fixing it, but no idea how long it is going to take. I guess the only thing we can do now is wait.
Click to expand...
Click to collapse
I've been having problems with this too (losing data and phone) and I'm in Seattle. Maybe if I call, AT&T will claim there are problems with the entire west coast.
I did the whole SPL and ROM flashing thing (ROMeOS) and the problem still persists. I chatted online with an AT&T guy and he said it was a known issue but no way to fix it yet.
If you're worried about your contacts, don't be. Use PPCPimBackup (I think I got it either here or at freewarepocketpc.net) and it can copy all of your contacts onto the storage card. It's free and I've used it prior to flashing a new ROM.
However, flashing ROMs do not work. The only fix is simply going to your communications settings, turning off Data, then turning it right back on. This will also be why some of your MMS pictures don't get sent out.
I still love this phone, just get annoyed with it at times. Even the available larger battery with cover only makes my phone last about two days opposed to one.
In NJ
sbreen said:
I've been having problems with this too (losing data and phone) and I'm in Seattle. Maybe if I call, AT&T will claim there are problems with the entire west coast.
Click to expand...
Click to collapse
I am in NJ and have the same problem. It started about the time I loaded some screen lock software that requires a finger swipe to unlock the touch screen (navigation buttons always active) upon coming out of sleep mode. I just decided to live with it, I like the software. I merely click the data connection in settings, connections, data connection (it may indicate off or on, doesn't matter, it is actually off) and then click it on and everything works again. Mostly happens after charging overnight.
I have stock fuze and it keeps happening to me too. But whenever I reset my phone, I can connect to the internet. I don't think it's network related in my case. not sure though.

Wifi disconnectiong after 4.04 update

I've updated my phone 2 days ago.. and I wish I didn't..
My latest issue.. WiFi disconnecting all the time after just a few minutes.. I've already checked wifi settings and wifi sleep policy.. Anyone has more tips to look at the problem?
IVS IVRIS said:
I've updated my phone 2 days ago.. and I wish I didn't..
My latest issue.. WiFi disconnecting all the time after just a few minutes.. I've already checked wifi settings and wifi sleep policy.. Anyone has more tips to look at the problem?
Click to expand...
Click to collapse
does it happen only when your screen is off?
-Sent from my HTC One S.-
I know HTC have smartsync which turns wifi and data off if it is not used
this plays havoc with me at night between 12.00am and 07.00am.
Have a look at this
http://forum.xda-developers.com/showthread.php?t=1708492
Try advanced wifi lock
MarcTremonti said:
Try advanced wifi lock
Click to expand...
Click to collapse
Doesn't that completely prevent your phone from going into deep sleep? Aka drain the battery ridiculously quickly.
I don't understand why HTC can't just get this right. I've never had any other phone that had trouble receiving notifications on Wi-Fi.
-Sent from my HTC One S.-
Same here. I tried every setting. Just have to restart my router every time before connecting. Annoying but working. And after the update the wifi signal is the worst. Much worst than before.
After updating to 4.04 I have the problem that connecting to my Wifi router is no problem, I get full signal (!), but actually using the network is nearly impossible! After using several apps and/or putting the phone in and out of flight mode, i sometimes regain a real connection, but in the morning or after returning home it's gone again...
The disconnecting in sleep mode and not always receiving messages I can live with, not being able to use Wifi at home and thus being forced to use 3G I can't. Anyone have similar problems and also know a solution? I'll try rebooting the router next time, could be a temporary workaround.
I have the same problem after the 4.0.4 update. Wifi signal is incredibly bad now when I previously did not have any issues.
Tried Best Wi-fi performance and its still not as good as the default settings on 4.0.3.
Anyone has any luck factory resetting their phone to restore Wi-fi functionality?
phyrox said:
I have the same problem after the 4.0.4 update. Wifi signal is incredibly bad now when I previously did not have any issues.
Tried Best Wi-fi performance and its still not as good as the default settings on 4.0.3.
Anyone has any luck factory resetting their phone to restore Wi-fi functionality?
Click to expand...
Click to collapse
I try all type of things. Differents roms, kernels, making all can i do on the recovery, factory reset wipe cache dalvik cache fix permissions, reinstalling the ruu 2.31 and doest work the notifications via wifi and the screen off (mode deep sleep) and NOTHING WORKS i am starting to thinking maybe its a problem of hardware/wifi? I dont know but there's people that their notifications works perfectly...
Ivancp said:
I try all type of things. Differents roms, kernels, making all can i do on the recovery, factory reset wipe cache dalvik cache fix permissions, reinstalling the ruu 2.31 and doest work the notifications via wifi and the screen off (mode deep sleep) and NOTHING WORKS i am starting to thinking maybe its a problem of hardware/wifi? I dont know but there's people that their notifications works perfectly...
Click to expand...
Click to collapse
I have the same or similar issue.
My wifi disconnects every minute, even when the screen is on and when I'm using it. I got a replacement phone from T-Mobile and and replacement antenna cover from HTC but still have the same problem. My previous Nexus S and HD2 had no problems with this the wifi and the wifi disconnects on all networks I've tried so far so it doesn't seem like an issue with my router.
I tried a network monitoring app and the wifi disconnected over 350 times in 6 hours.
I am going to try this: http://www.androidcentral.com/how-work-around-wifi-disconnection-issues-htc-one-x-and-one-s
Omnivore said:
After updating to 4.04 I have the problem that connecting to my Wifi router is no problem, I get full signal (!), but actually using the network is nearly impossible! After using several apps and/or putting the phone in and out of flight mode, i sometimes regain a real connection, but in the morning or after returning home it's gone again...
The disconnecting in sleep mode and not always receiving messages I can live with, not being able to use Wifi at home and thus being forced to use 3G I can't. Anyone have similar problems and also know a solution? I'll try rebooting the router next time, could be a temporary workaround.
Click to expand...
Click to collapse
I have same ıssue to
Sent from my HTC One S using xda premium
Perhaps it helps to set a fixed IP and to disable DHCP?
Regards,
V

Nexus 5 Wifi Issue

So I've had my Nexus 5 for roughly around a month and I hadn't experienced any issues others have had with wifi not connecting until now. My N5 will show im connected to my home wifi with full bars, but going into quick settings shows it to be orange. Suggesting there's no data transfer, I cannot use any internet based apps with wifi. I've tried some suggestions, switching my router off then on, rebooting the phone, turning some settings off in the advanced panel in wifi settings. All have failed.
I was just wondering if anyone else has this problem and if anyone has a fix to it.
Dillllz said:
So I've had my Nexus 5 for roughly around a month and I hadn't experienced any issues others have had with wifi not connecting until now. My N5 will show im connected to my home wifi with full bars, but going into quick settings shows it to be orange. Suggesting there's no data transfer, I cannot use any internet based apps with wifi. I've tried some suggestions, switching my router off then on, rebooting the phone, turning some settings off in the advanced panel in wifi settings. All have failed.
I was just wondering if anyone else has this problem and if anyone has a fix to it.
Click to expand...
Click to collapse
There was a thread around here somewhere that suggested turning off your mobile data helped fix this problem, I think it was in the N5 General forums.....here it is:
http://forum.xda-developers.com/showthread.php?t=2550690
Don't know if it'll help or not, just saw your thread and had just looked at the other one, figured I'd toss it out there.
Thanks for the reply, just tried that solution but still no luck.
I have a similar problem except that there are phases of wifi not working.
Sometimes I would have around 20-30 seconds of WiFi not working and there would be no data transfer.
Speeds are still fast when it is working however.
I played a little with only using mobile data and no wifi, and everything worked. (Small sample size however).
Seems like this is a WiFi only issue.
So somehow overnight the wifi has managed to fix itself, will report back if the problem returns.
The issue with the wifi returned unfortunately.
Dillllz said:
The issue with the wifi returned unfortunately.
Click to expand...
Click to collapse
Don't know if you've tried this but change your WiFi frequency band in advanced setting to either "5 GHz only" or "2.4 GHz only," whatever your router uses. Might be worth a try.
Thanks for the help, but I've tried changing some settings in advanced wifi settings but it hasn't worked. Even what you recommended I've tried that before and it didn't work.
wifi issue
Also I have the same issue - Im connected to router by wi-fi, home and work and time by time (5x a day) wifi stops working. Wifi is enabled in settings, but there is no connection. Restart the cellphone helps, but after that, maybe an hour, it appears again.
Issue was in 4.4 and still appers in 4.4.1.
Yet did not found how to solve it.
I have the same issue on my gnex running shiny 4.4, but I also had the same issue on 4.3. Tried the wifi options, nothing worked. Unfortunately, no solution for this device that has to last one more week. The double swipe down and tapping wifi gets the connection back, but it is only a work around.
The N5 connects seamlessly to my home and work wifi. A few days ago, I flashed the hammerhead factory image, TWRP and the 4.4.1 update.
Nexus 5 - wifi not switch automatically from data
pcloadletter1 said:
I have the same issue on my gnex running shiny 4.4, but I also had the same issue on 4.3. Tried the wifi options, nothing worked. Unfortunately, no solution for this device that has to last one more week. The double swipe down and tapping wifi gets the connection back, but it is only a work around.
The N5 connects seamlessly to my home and work wifi. A few days ago, I flashed the hammerhead factory image, TWRP and the 4.4.1 update.
Click to expand...
Click to collapse
Hey,
I have the same problem with 4.4.2.(factory rom, no root or not unlocked). Sometimes the wifi not works and get orange. I must put airplane mode to fix it. Its annoying.
But as well happens to me:
When I go out from office or home (where I have wifi connections saved in phone) the phone automatically switch to data plan from carrier. But when I come back the phone stays with data and there is not automatic switch to wifi. Sometimes it help to put wifi off or always airplane mode on/off for a while.
I do not know if it is normal behave of android but I would like have automatic switch to wifi.
I tried to change wifi details (changing bands, etc.) but not helped.
Please help. Thank you.
Is custom ROM or kernel will fix it??
For some unknown reason, as soon as I updated my router's firmware, the problem disappeared.
Updated Android 6.0 solved the issue
Dillllz said:
So I've had my Nexus 5 for roughly around a month and I hadn't experienced any issues others have had with wifi not connecting until now. My N5 will show im connected to my home wifi with full bars, but going into quick settings shows it to be orange. Suggesting there's no data transfer, I cannot use any internet based apps with wifi. I've tried some suggestions, switching my router off then on, rebooting the phone, turning some settings off in the advanced panel in wifi settings. All have failed.
I was just wondering if anyone else has this problem and if anyone has a fix to it.
Click to expand...
Click to collapse
So I had the unfortunate experience of having my wifi go down while on vacation and for 3 weeks I spent a good chunk of time wiping and reinstalling multiple versions from Cyanogen, Paranoid android and 4.4 - 5.1 to no avail. I just did another factory wipe today and installed the new Android 6.0
The Finger Pointing Game is OVER
Read through 30+ pages of other android users with similar experience and some people send their units back to LG and some even managed getting a new handset. There was never any hardware issues with my unit I just couldn't turn on the WiFi but after the install WiFi works? Guess next time you push a software update to our Phones CHECK YOUR SH*T google and Maybe DON'T Take 3 months to FIX your F*CK Up.
I have a similar issue. Since Lollipop my phone almost never automatically connects to my WiFi anymore. What's wrong?

Connectivity Issues

I've got the unlocked version of Note 20 Ultra. Recently I started experiencing connectivity issues on both wifi and cellular. Basically, internet connection disappears. When on WiFi I still show as connected but have to turn wifi off and back on. Same on cellular connection, it shows good signal but there is no internet connection. When driving, my music would suddenly stop streaming and I have to turn airplane mode on and off to get the connection back.
This is really frustrating. I'm wondering if it's one of the recent OTA updates that screwed my phone up. It's happening several times a day and is really not acceptable. Anyone else experiencing this or perhaps some advice on how to fix?
Reset network settings. Then check it also in safe mode for a few hours and see if symptoms still persist.
Limeybastard said:
Reset network settings. Then check it also in safe mode for a few hours and see if symptoms still persist.
Click to expand...
Click to collapse
^This^ and clear system cache on boot menu.
Limeybastard said:
Reset network settings. Then check it also in safe mode for a few hours and see if symptoms still persist.
Click to expand...
Click to collapse
How to do it? Also i tried to go to recovery but it's not working.
blackhawk said:
^This^ and clear system cache on boot menu.
Click to expand...
Click to collapse
I tried to go to boot menu but it's not working.
alttafv said:
I tried to go to boot menu but it's not working.
Click to expand...
Click to collapse
Play with it. You need to hit the right buttons at the right time or it will just reboot normally.
Reset network settings and cleared system cache. So far so good. Will report again after a day or two.
Thanks for the advice.
As a side effect, the overnight battery drain has decreased significantly
Well, it just happened again on WiFi

WiFi slow response after EMUI11[update: reason found]

Hi everyone,
So I updated my p40 pro (GMS installed) to EMUI11 last week via OTA.
I noticed that after the update the wifi response is not good, i.e. many apps that I use are slow in the initial loading of content (internet based like ebay, etc). After that, they somehow work better. I checked in various WIFI networks and getting the same result, so I suppose that it is the update to blame. All apps load immediately in mobile data, so this also confirms the wifi issue for me.
I remember having a similar problem the first time i got the device and loaded GMS, but after the second time the problem was gone.
Tried wiping cache but no dice.
Anyone noticing the above in their devices? Any tips?
cheers,
t
Anyone?
For users experiencing the same issue I noticed foll:
After some messing around I reset network settings and after restart the phone WiFi connection is snappy again.
What I notice though is that in case I unfreeze gsf and then re-freeze it, the problem incurs again, so surely something is happening at that point; I then have to once again reset network settings so that it does not lag.
OK, so I finally found the culprit of the sh*tty Wi-Fi after the update to EMUI11:
There is a software bug for sure, due to which by the time that you enable WiFi calling on the device, all apps are slow to load content(besides the browser and social apps which work OK).
I have been constantly resetting network settings to fix the issue, issue was fixed but as soon as I enabled WiFi calling, things started to get problematic.
After switching WiFi calling off, problem immediately disappears, so surely this is a bug which was not present in previous firmwares.
Thanks for updating your thread! I had the same issue with some apps, but not all of them. Also, I was able to use these apps on Wifi using a VPN connection. After disabling Wifi calling the problem disappeared. The issue occurred after updating to EMUI 11.
I wonder why there aren't more people complaining about that.
snookdog said:
Thanks for updating your thread! I had the same issue with some apps, but not all of them. Also, I was able to use these apps on Wifi using a VPN connection. After disabling Wifi calling the problem disappeared. The issue occurred after updating to EMUI 11.
I wonder why there aren't more people complaining about that.
Click to expand...
Click to collapse
Honestly? I have no idea, but it is a really sh*tty bug for me, since I have been using WiFi calling for a long time (network reception in my home is bad). I hope Huawei or even some dev finds a fix soon..
Today i updated firmware to 168 but the problem still persists.
Another thing I noticed though is that you do not have to fully switch off WiFi calling, but only not to set it in WiFi preferred, instead leave it to mobile network preferred. The caveat tho is that when you have it in mobile network preferred, even if you have 1 bar of signal it will rarely switch to WiFi calling, so it is pointless.
OK, I think that the emui 11 update has ruined the phone due to this WiFi calling problem. It is almost unusable, every phonecall in my house ends up in call dropping, so the update got me in a position to either set wifi preferred in WiFi calling and have most of the apps lagging like hell, or to set it to mobile preferred and have usable apps but dropped calls all the time.
What a mess.
Indeed, thanks a lot for updating your thread!
The downloading lag I had on many apps (Gmail...) was driving me crazy!!
I disabled wifi calling (I couldn't until now, as I didn't have any reception in my old house) and downloads work again smoothly!
(I'm on 11.0.0.168)
thanito said:
Hi everyone,
So I updated my p40 pro (GMS installed) to EMUI11 last week via OTA.
I noticed that after the update the wifi response is not good, i.e. many apps that I use are slow in the initial loading of content (internet based like ebay, etc). After that, they somehow work better. I checked in various WIFI networks and getting the same result, so I suppose that it is the update to blame. All apps load immediately in mobile data, so this also confirms the wifi issue for me.
I remember having a similar problem the first time i got the device and loaded GMS, but after the second time the problem was gone.
Tried wiping cache but no dice.
Anyone noticing the above in their devices? Any tips?
cheers,
t
Click to expand...
Click to collapse
hi i have the same exact problem you have described, and possibly started after i upgraded to EMUI 11.0 as well, but i havent noticed before. Most of the apps are lagging like hell and most of the times i end up switching to mobile data as it seems faster (though i have 300 mbps wifi connection). Let me try disabling Wifi calling and see if this helps with the issue.
skyisblue79 said:
hi i have the same exact problem you have described, and possibly started after i upgraded to EMUI 11.0 as well, but i havent noticed before. Most of the apps are lagging like hell and most of the times i end up switching to mobile data as it seems faster (though i have 300 mbps wifi connection). Let me try disabling Wifi calling and see if this helps with the issue.
Click to expand...
Click to collapse
Did you try? I am sure it will solve the lagging issue
thanito said:
Did you try? I am sure it will solve the lagging issue
Click to expand...
Click to collapse
Yes it indeed helped now.. Apps load much faster after disabling wi-fi calling. Guess we need to raise this as bug with Huawei.
skyisblue79 said:
Yes it indeed helped now.. Apps load much faster after disabling wi-fi calling. Guess we need to raise this as bug with Huawei.
Click to expand...
Click to collapse
If you know the way, yes... I personally raised this issue to Huawei support hotline a few days after the update, but I never heard from them again.
oh my god, i resetted my phone and re-googlefierd it now 4 times until i found out those problems are just "wifi-calling" related.
problem still persists on latest 11.0.0.196
was anybody able to fix this?
osahitzelgsngar said:
oh my god, i resetted my phone and re-googlefierd it now 4 times until i found out those problems are just "wifi-calling" related.
problem still persists on latest 11.0.0.196
was anybody able to fix this?
Click to expand...
Click to collapse
I guess not, unfortunately the only solution for me was to switch wifi calling off. personally I switched to S21 ultra. Even though I believe that overall it was a downgrade move, god I was so frustrated not being able to use WiFi calling at my home, so this was the main reason of me switching to S21 Ultra. I still have the p40 pro sitting in a drawer, hoping that someone may fix this at some point I really miss the epic low light cameras and it's form factor (s21u too big for my taste and also when taking photos at night it's shyte compared to p40 pro)
Omg, thank you. It has been bothering me for months. Normally I just turn off and on wifi, to get the apps to have axcess to internet when I need to. But normally the have trouble again after short time. But now after setting it to 'operator preffered' and not 'wifi-preffered', it works like a charm. Ofcourse I do not have problems with the operator-signals...
But thanx again
Thank you so, so much! This was driving me nuts. You made my phone usable again
Seems like the Problem got fixed somehow silently.... im now on 11.0.0.223 & Updated all huawei apps to latest, and VoWifi seems to work fine now, at least for me...
can anyone confirm ?
My p40 pro is currently sitting at my drawer since I bought a S21U, but I will check to see if it works.

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