Hi,
After applying the OTA update to V2.3.4 the HTC mail application has lost the ability to show html email with an exchange account. The option to select mail format is greyed out on "Plain text". Does anybody else have this issue and a possible solution?
Thanks!
Related
Hi, I've got an issue with a user's Motorola Q and Active Sync with Windows Mobile 6. They are syncing with my Microsoft Exchange server and they have several folder aside from the inbox that are set up to sync. They have mail rules set up so that some types of new mail go directly to the other folder and bypass the inbox totally. All of this updates fine, but when they get new mail in these other folders they are not notified of the new message. It's there, but they have to go look in each folder and check to see if anything is new. I'm wondering if there is some fix that any new message that shows up will notify the user. I would even be willing to update their phone to WM6.1 if that would fix it and I could find a MotoQ update rom.
Thanks for any help!
Ok, through all my research I seem to find that this is a limitation in ActiveSync and it can only notify the user of new email received in the in Inbox. My question now is, does anyone know of any additional software that will enable notification of new email received in folders other than the inbox?
Thanks!
Hello everyone,
I've experienced some problems with the built-in email app since the update..
Ive got it configured with 2 exchange accounts (private and corporate), and the problem is basically inbox sync.
If i, on my pc or webmail, mark as mail as read/unread, move it, delete it, whatever - it gets synced to the servers np, and to the Enhanced Email app(installed to test) - But the built-in from HTC does not see the updates, my inbox gets new mail, but the existing mails is not synced to other folders or marked/deleted.
Anyone else experienced this? And maybe got a fix?
Best Regards,
Similar problem
I've had a similar problem, the exchange accounts could not connect to the server.
So I removed them, deleted the settings for the Mail app and reconfigured everything.
A factory reset would probably solve this to.
Hello everyone,
I've experienced some problems with the built-in email app since the update..
Ive got it configured with 2 exchange accounts (private and corporate), and the problem is basically inbox sync.
If i, on my pc or webmail, mark as mail as read/unread, move it, delete it, whatever - it gets synced to the servers np, and to the Enhanced Email app(installed to test) - But the built-in from HTC does not see the updates, my inbox gets new mail, but the existing mails is not synced to other folders or marked/deleted.
Anyone else experienced this? And maybe got a fix?
Best Regards,
Yes, I have the same problem, when using an Exchange server and downloading email to a PC client using POP. New emails are downloaded OK to phone but when they are deleted via POP from the Exchange server this is not reflected on the phone.
This problem did not exist before the so called upgrade.
I also have the missing Power Off Button problem.
Hi,
After ICS update (no data wipe) the stock mail client is no longer downloading (neither automatically as requested in the setup, nor clicking on the download button) email attachments.
All email accounts (3) are configured with imap. Provider should not be guilty: one account is from my isp, one is yahoo, the third is gmail...
Anyone else experiencing the same?
wis38 said:
Hi,
After ICS update (no data wipe) the stock mail client is no longer downloading (neither automatically as requested in the setup, nor clicking on the download button) email attachments.
All email accounts (3) are configured with imap. Provider should not be guilty: one account is from my isp, one is yahoo, the third is gmail...
Anyone else experiencing the same?
Click to expand...
Click to collapse
they updated the security system and it is a little broken. it wil not download any attachment which would be hazardous to the system. Which is pretty much everything. Workaround is to donwload it through the email client in the browser
Ok, thanks.
Tablet has revolutionized the way I'm accessing internet, and while keeping my desktop on, I'm mostly accessing mails through the tablet
Let's hope this will be fixed in next release
I was having the same problem after updating to ICS withaout Data Wipe. The aatachment never downloaded
I was about to do a harde reset,, but I did not have to do it
What worked for me was deleting all my email accounts and reinstalling them again and it worked.
Hi,
I am sure that prior to updating to ICS I have HTML email messages from hotmail using exchange... now they are plain text and the option for HTML is greyed out.
Anyone else now having the same problem?
Thanks