Hello everyone,
I've experienced some problems with the built-in email app since the update..
Ive got it configured with 2 exchange accounts (private and corporate), and the problem is basically inbox sync.
If i, on my pc or webmail, mark as mail as read/unread, move it, delete it, whatever - it gets synced to the servers np, and to the Enhanced Email app(installed to test) - But the built-in from HTC does not see the updates, my inbox gets new mail, but the existing mails is not synced to other folders or marked/deleted.
Anyone else experienced this? And maybe got a fix?
Best Regards,
Yes, I have the same problem, when using an Exchange server and downloading email to a PC client using POP. New emails are downloaded OK to phone but when they are deleted via POP from the Exchange server this is not reflected on the phone.
This problem did not exist before the so called upgrade.
I also have the missing Power Off Button problem.
Related
Hey guys,
I tried to find a solution for this...havent found one yet. I have 2 gmail accounts synced on my captivate (running perception 10). One of the accounts is a google apps account the goes with the email extension [email protected] Now ever since I added this account on my captivate all the mail shows up read on the phone and on the online gmail client. All new mail shows up as read and it is really turning into a problem because it is my work account and I need to know about the new emails as they come. I have tried reflashing, removing the account and adding it again and nothing has worked so far. Any one have any possible solutions?
I am having problems with g mail as well. It will not send emails out but I can receive with no problems. I tried the email client built into the phone and it sends out just fine.
Sent from my SAMSUNG-SGH-I897 using XDA App
razortech said:
Hey guys,
I tried to find a solution for this...havent found one yet. I have 2 gmail accounts synced on my captivate (running perception 10). One of the accounts is a google apps account the goes with the email extension [email protected] Now ever since I added this account on my captivate all the mail shows up read on the phone and on the online gmail client. All new mail shows up as read and it is really turning into a problem because it is my work account and I need to know about the new emails as they come. I have tried reflashing, removing the account and adding it again and nothing has worked so far. Any one have any possible solutions?
Click to expand...
Click to collapse
are you using outlook (or any other client) to pull in mail from this address? My wife had this same exact issue and we had to change her gmail pop settings to "keep gmail's copy in the inbox" as opposed to "mark gmail's copy as read", which was set originally. So when Outlook pulled her emails in, it marks gmail's copy as read causing her phone's copy to be marked as read.
hope this helps.
Using a Focus (officially updated yesterday) and hosted exchange 2010. Push works for everything except when I delete an email on my phone. I have to hit the sync button in the mail app for the deleted messages to push out and delete from the exchange server. It's been like that since I got the phone in October. I thought the NoDo update might resolve it but it hasn't. Is this a bug in the software or an issue with my Exchange setup. Any ideas?
I've got the same issue. Anyone run across this? Could it be a setting on the exchange host end?
Moved to Q&A
Are you using push for exchange or something else like imap or pop?
Just confirmed on mine, deleted from outlook, 2 seconds later on my HTC surround with mango, it appears in my deleted.
Also are you archiving? (I'm not, just thinking of possible differences)
My office is also using Exchange 2010 SP1 with latest rollup on windows 2008R2 (Note: not hosted exchange). I am the IT for the building so i know the setup.
Also note windows phone uses conversation view. Make sure that the email is not further now the list. Do you get any? Also in the deleted folder, hit the ... make sure it's set to sync, hit settings, sync settings. Make sure download new content is set to as items arrive. I also have mine set to 1 month of email... not sure if that makes a difference but if the email was older it may.
this is a feature -- deleting from the device does not cause an immediate sync. When new mail arrives or some other event pushes changes from the server to the phone, the sync occurs and deleted messages will disappear from the server.
Just tested it on my Samsung Focus. The deleted email does push to the server after a push is generated by a seperate event. I'm not sure I'd call this a feature. I often delete email from the phone only to find them still showing in Outlook on my desktop. I've gotten in the habit of hitting the sync button every time I delete emails on the phone. Not very efficient.
Is this "feature" only on the Samsung Focus or on all Windows phones? Can it be changed via a setting somewhere?
Hello everyone,
I've experienced some problems with the built-in email app since the update..
Ive got it configured with 2 exchange accounts (private and corporate), and the problem is basically inbox sync.
If i, on my pc or webmail, mark as mail as read/unread, move it, delete it, whatever - it gets synced to the servers np, and to the Enhanced Email app(installed to test) - But the built-in from HTC does not see the updates, my inbox gets new mail, but the existing mails is not synced to other folders or marked/deleted.
Anyone else experienced this? And maybe got a fix?
Best Regards,
Similar problem
I've had a similar problem, the exchange accounts could not connect to the server.
So I removed them, deleted the settings for the Mail app and reconfigured everything.
A factory reset would probably solve this to.
Hi all
I was hoping you could help me with a problem i'm having. I use my HTC One S with my a pop 3 email account (Microsoft office 365)
However, when i delete an e-mail from my phone it does not delete the e-mail from the server. How can i get everything to sync up so that when I delete an email from my phone it gets deleted from the server?
harry4000uk said:
Hi all
I was hoping you could help me with a problem i'm having. I use my HTC One S with my a pop 3 email account (Microsoft office 365)
However, when i delete an e-mail from my phone it does not delete the e-mail from the server. How can i get everything to sync up so that when I delete an email from my phone it gets deleted from the server?
Click to expand...
Click to collapse
I'm actually experiencing this problem as well using gmail. I recently flashed my radio and installed Tecardo's US script. Did you also do that?
I thought M365 supported IMAP also? Thats much more stable then pop3.
Sent from my HTC One S using xda premium
I use the stock mail for my netzero account.. i actually works fine after this new update.. I flashed the new radio, and tmous 2.35 rom...
whenever i delete mail from my phone, it wouldnt remove it from my netzero acct.. till now, it works fine after i refresh mail server.. it actually deletes it from the server,
in the stock mail... menu settings, sync, send & receive, check sync deleted items from server, and also delete mail on server...
hope that helps..
I have read through various syncing issues, but can't find anything quite like what I'm experiencing. Also, I'm not even sure where the problem lies, whether it's IMAP configurations or a Gmail issue or an app issue. Hopefully someone can help solve my problem or guide me in a direction.
I have 2 accounts within Outlook 2007 - work email through Microsoft Exchange and a Gmail IMAP account. I have a rule set where email sent to the work account will also be copied to the Inbox of the IMAP account. On my phone (Galaxy S3) I have two Google/Gmail accounts set up - personal email (let's call it G-X) and the one that gets a copy of my work email (let's call it G-Y).
Up until a few days ago I had no problems with receiving emails and notifications but now if an email is sent directly to G-Y, I am notified through the Gmail app on the phone that I have new mail. If an email is sent to the work account, where it gets copied to the Gmail IMAP in Outlook, there is no notification, even though the message is displayed as unread/new both in Outlook and gmail.com.
I haven not installed any new apps or changed any settings on the phone recently. The only peculiar thing that happened was that there was an Exchange Server issue at work that has since been resolved. This makes me think the issue might be related to Outlook or the way the email gets copied to the IMAP account, but none of the Exchange/Outlook people I have talked to are familiar with this sort of behavior.
Can anyone shed light on this? I just want to be able to get notified when new work email comes to (gets copied to) the Gmail account set up for it.