Using a Focus (officially updated yesterday) and hosted exchange 2010. Push works for everything except when I delete an email on my phone. I have to hit the sync button in the mail app for the deleted messages to push out and delete from the exchange server. It's been like that since I got the phone in October. I thought the NoDo update might resolve it but it hasn't. Is this a bug in the software or an issue with my Exchange setup. Any ideas?
I've got the same issue. Anyone run across this? Could it be a setting on the exchange host end?
Moved to Q&A
Are you using push for exchange or something else like imap or pop?
Just confirmed on mine, deleted from outlook, 2 seconds later on my HTC surround with mango, it appears in my deleted.
Also are you archiving? (I'm not, just thinking of possible differences)
My office is also using Exchange 2010 SP1 with latest rollup on windows 2008R2 (Note: not hosted exchange). I am the IT for the building so i know the setup.
Also note windows phone uses conversation view. Make sure that the email is not further now the list. Do you get any? Also in the deleted folder, hit the ... make sure it's set to sync, hit settings, sync settings. Make sure download new content is set to as items arrive. I also have mine set to 1 month of email... not sure if that makes a difference but if the email was older it may.
this is a feature -- deleting from the device does not cause an immediate sync. When new mail arrives or some other event pushes changes from the server to the phone, the sync occurs and deleted messages will disappear from the server.
Just tested it on my Samsung Focus. The deleted email does push to the server after a push is generated by a seperate event. I'm not sure I'd call this a feature. I often delete email from the phone only to find them still showing in Outlook on my desktop. I've gotten in the habit of hitting the sync button every time I delete emails on the phone. Not very efficient.
Is this "feature" only on the Samsung Focus or on all Windows phones? Can it be changed via a setting somewhere?
Related
Hey there. Ive been looking for quite a while now, but even the search function in this huge board cant help me out.
I'd like to:
Have my Gmail pushed
Have my Gmail Contacts synced
Have my Google Calendar 2way synced
ive found several possibilities to sync either gmail OR calendar via Exchange, using www.nuevasync.com for Calendar and Contacts OR using mail2web.com for Gmail. Sadly nothing that supports both.
Now, since i cant use 2 Exchange servers with wm 6.1 (im using UdK's Diamond R8 on my Polaris) im kinda stuck.
Does anyone of you know a service that offers both Gmail push and Calendar/Contacts sync, or if its possible to have 2 Exchange servers sync simultaneously, how?
And, to make it worse, id prefer not to use any additional programs like SEVEN or oggsync.
thanks in advance
daschalki
bump :X
any help appreciated
Despite what people may say, it is possible to sync with two Exchange servers. The only way I've been able to do it successfully is to manually create the partnership reg keys in HKCU\Software\Microsoft\ActiveSync\Partnerships by copying and editing an existing partnership. Do this with ActiveSync closed.
I currently have one server set up to do mail, contacts, tasks and a second exchange server to do only calendaring. If you have multiple Exchange servers with the same services marked (i.e., mail checked for two), things start to get hairy. If you want to try to do calendaring with two servers, you'll need to change the value "NonLocalCrossPolination" in the ActiveSync key to 1, and no guarantees that you won't cause some sort of recursive loop of updates.
Partnerships are treated in LIFO order - Push sync notifications to the device are only recognized by the FIRST partnership listed in ActiveSync, which seems to be the LAST partnership added. This means that 99% of the time you'll want whichever server is set to do mail to be the last one you add. Whenever you receive a push notification that a sync is necessary, all partnerships will check for updates. This normally works just fine since you'll be receiving mail at least as often as you will be making calendar changes.
thanks for the help, ill try to get that workin.
I can confirm that this is working.
Have you seen this from Google?
http://lifehacker.com/5149741/google-sync-keeps-contacts-and-calendars-in-sync-on-your-mobile-phone
this might be what you are looking for
Yeah, Google just started their own sync service using Active Sync.
http://www.google.com/mobile/default/sync.html
Still doesn't sync your mail, but you can always use IMAP
Has anyone been able to use this to sync multiple calendars?
My wife and I are swtiching to Android devices (EVO me, Hero or Moment for her), I wanted to setup the sync as follows for the calendar. I am not to worried about the email as she can just do POP for now.
We both use Outlook on our computers setup like this:
She is just connecting to POP mail
Mine is my company mail (via the DAMO LotusNotes Connect)
Both view shared google calendar in outlook
I don't have a clue how to setup the sync, what I would like is:
I would have to sync my work calendar via wire (HTC Sync) or LN Traveler for OTA (they already added me to the server)
I could sync the Google shared calendar OTA
She could sync the Google calendar OTA
The part I want to make sure of is I was trying this with my windows mobile phone and I could wire sync my work calendar and see google calendar in outlook. But as soon as I added to sync to the Google Calendar OTA via ActiveSync, it pushed all my work appointments up to the google calendar. I wanted to keep the google calendar just the family stuff (you know running the kids around)...
Thanks for any and all help, It was pretty easy when it was just me, adding her to the mix will make things better in the long run, just have to figure out how to do it!
I've got a Hero which can sync with Google and with my office calendar/email which runs on MS Exchange. The phone successfully keeps them entirely separate. I can change one or the other, sync OTA, and the each calendar continues to contain only the appointments it's meant to. I realise you aren't going to be using MS Exchange, but if Sense (HTC's customised version of Android) knows how to keep Google and Exchange calendars separate, it should be able to do the same for anything else. Furthermore, it knew how to have a separate 'Outlook' calendar when I tried syncing via USB and ActiveSync. I didn't experiment much with that as I stopped using it as soon as I got OTA syncing to work with the Exchange server, but it considering that it recognised it as a separate calendar in its list, it should still do what you want.
Another option for you may be to completely swap away from Outlook and use Thunderbird. That knows how to sync to Google calendars and address book, but I don't know if your DAMO LotusNotes Connect system will work with it. Both these features are done with plugins, so it's possible that there's also a plugin for your work's system. Thunderbird also handles IMAP messaging better than Outlook; at least, better than Outlook 2003 did. I mention IMAP because your wife will have to stop using POP if she wants to be able to read her emails both on her computer and on her phone - POP isn't designed to have multiple computers accessing the same email account. It wants to download emails off the server and delete the remote copy; you can make it just download them, but I don't think it would then know to mark them as read or unread.
Thanks, sounds like I will have to do some playing.. We are using Outlook 2010 and it is the best update for some time. I have my kids and mother-in-law on Thunderbird, just not us.
You can setup Pop to leave messages for X days unless deleted, this is how I have been running for my one pop account, it works fine but yes you get some dups, not a big deal.
I have thought for some time about making my linux server my mail server as well, heck, I think I could link that to whatever accounts I desire then have it do the push mail, that would be an interesting setup...
Again, thanks, sounds like we have some playing but it should work fine.
tschwenke said:
Thanks, sounds like I will have to do some playing.. We are using Outlook 2010 and it is the best update for some time. I have my kids and mother-in-law on Thunderbird, just not us.
You can setup Pop to leave messages for X days unless deleted, this is how I have been running for my one pop account, it works fine but yes you get some dups, not a big deal.
I have thought for some time about making my linux server my mail server as well, heck, I think I could link that to whatever accounts I desire then have it do the push mail, that would be an interesting setup...
Again, thanks, sounds like we have some playing but it should work fine.
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I have just pruchased a nexus one and getting it next week. I am wondering will it automatically sync my contacts and mail from outlook 2010 or do I need some sort of additional software on my win 7 PC to do this?
Thanks in advance...
Hello all, just upgraded to Froyo and overall am happy with the upgrade. However I now notice I am unable to delete items from my IMAP Email Account via the Stock Email App. I have recreated the Email Account but when I try to delete any emails, it seems like its trying to move the item to the local "Trash" folder but fails. The email remains in the Inbox.
Anyone else have this problem, or can provide any solutions? I have tried K9 Mail but does not work well with my Exchange setup. I would like to retain the stock email app.
Thanks in advance.
snipes007 said:
Hello all, just upgraded to Froyo and overall am happy with the upgrade. However I now notice I am unable to delete items from my IMAP Email Account via the Stock Email App. I have recreated the Email Account but when I try to delete any emails, it seems like its trying to move the item to the local "Trash" folder but fails. The email remains in the Inbox.
Anyone else have this problem, or can provide any solutions? I have tried K9 Mail but does not work well with my Exchange setup. I would like to retain the stock email app.
Thanks in advance.
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Click to collapse
I am not sure about 2.2 and exchange but I know that they updated the exchange email in 2.2.1 as there were issues in 2.2. One of the reasons I cant go back to 2.2 my exchange account has never worked as well as it does in 2.2.1
Exchange works perfect for me. Glad to have GAL Lookup, even though its not real-time typing lookup, but I'll take it.
My ongoing issues are with my IMAP account. On top of the not deleting, it does not poll every 15 minutes, as I've set it up to do. My mail provider lets me check login attempts and active sessions, and I can easily go 6-8 hours without seeing signs from the Captivate. The app is seriously broken.
K9 doesn't work at all with my Exchange 2010 setup, on top of the delays, I am nagged by a wrong timezone timestamp on all emails. Touchdown seems like an option, but I'd hate to pay $20 for functions that should be delivered for free.
I have also noticed this problem; just updated today. However, how have you determined that the folder move is the problem?
T
I can successfully move the item among any of the folders on the IMAP server.
However, when I choose delete, it does nothing. I believe it has to do with the local Trash folder because when I recreated the account, the trash folder was not there. After deleting the first email, the Trash folder is created, but nothing is ever moved there.
Imap fails to delete
I can't believe this hasn't gotten more people up in arms. I have been able to find very little about this and no solution at all.
It was great the PPTP VPN starting working correctly after the update but to have the basic email client fails this badly is absurd.
Hello everyone,
I've experienced some problems with the built-in email app since the update..
Ive got it configured with 2 exchange accounts (private and corporate), and the problem is basically inbox sync.
If i, on my pc or webmail, mark as mail as read/unread, move it, delete it, whatever - it gets synced to the servers np, and to the Enhanced Email app(installed to test) - But the built-in from HTC does not see the updates, my inbox gets new mail, but the existing mails is not synced to other folders or marked/deleted.
Anyone else experienced this? And maybe got a fix?
Best Regards,
Yes, I have the same problem, when using an Exchange server and downloading email to a PC client using POP. New emails are downloaded OK to phone but when they are deleted via POP from the Exchange server this is not reflected on the phone.
This problem did not exist before the so called upgrade.
I also have the missing Power Off Button problem.
Hello,
My company uses hosted Exchange Server for about 200 users, we have been using BB for many years, now we are free to go anyway we want.
Questions: When viewing e-mails from exchange account, can we move them to folders and when moving folders, can we type the name of the folder or do we have to scroll to find the one and then tap to move it? Or is there any app/add-on or customization we can get to allow this?
Also, do all folders get automatically synched to phone, or do we have to select which ones? I hope it syncs them all with no questions, especially when a new one is created on outlook.
Last question, is there a unified inbox for all folders, so e-mails in all folders (not just all accounts) displayed in one screen with icons next to them indicating they are in a folder? If not, that's cool.
I am just trying to move from BB to Windows Phone, and trying to figure out if it has the features I use most frequently.
Answers would really be appreciated.
You can move emails to folders. You must select the folder from a list. There are no apps or customizations AFAIK to change that.
All folders don't automatically get synced, but when you select a folder for the first time you get the option of turning on sync for that folder. Actually to be honest I am not sure if it syncs the folder just that once or if it will continue to sync that folder automatically.
There is no unified-folder view.
Thanks for the reply.
Someone answered this question else where with:
I figured it out recently, just click on bottom right "..." and you will see all the options you are looking for, all folders are there and can be selected + unified messaging....
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Click to collapse
Is this possible? i don't own a WP7 device, so I can't try, can you check this please? Is this only for unified messaging from multiple accounts?
Regarding folder sync, the reason I asked is because if it automatically syncs all from exchange server, when you create a new folder on Outlook, you would not have to go back to you WP and select it. Is that the case?
Sync folders are not added automatically, you need to do so manually. The only folders synced by default are Inbox and Sent. Drafts can not be synced. All others can be but you have to set it up manually.
The assumed use case is that a user will only have a few folders inportant enough that they want to use the data and storage to sync them on the phone. Out of some 20-ish folders, I only sync 3 on my phone; the rest aren't time-critical. Exchange rules do a pretty good job of filtering the important from the unimportant for me. This way I can turn on the notification for new mail and have it mean something, rather than just have the phone buzzing all day (I get 300+ emails every day at work).
Just to add to this. They are not synced automatically but are listed automatically. You choose the folder then tell it to sync. after that it will follow the default settings for your exchange account and receive emails pushed.
Also you can pin any of those folders to your start screen. I have one for the directors, one for the CEO and one for staff that is always on my start screen.
We are using exchange 2010 at our office and it pretty much rocks. Also IE9 on Windows phone mango fully supports all outlook web mail options. Works great to access the extra calendars like rooms and such.
In your contacts also you can search the exchange server for an address. Exchange support rocks in windows phone.
Also download the emulator, setup an account and try it out. I think that's possible at least as you can test apps on the emulator.
lastly it also follows exchange rules. You can wipe the phone from (even the user can wipe there own) right through OWA on exchange 2010. Also you can set rules to force pin locks and i think although i haven't tried it, limit what the user can do.
Oh and one more thing... it has sharepoint built in. I haven't tried it yet as i just set up a sharepoint foundation server to pitch to the admins once i've worked more on it. That and onenote