I've just bought a Sensation and want to sync with my Outlook (2012) contacts and Calendar. OS Windows 7 (32 bit).
Downloaded HTC Sync but when i try to run it it says 'device not connected'. It is - by USB direct to the PC. Message says that the driver is not installed, or installed correctly.
Anyone else had this problem?
JaySee123 said:
I've just bought a Sensation and want to sync with my Outlook (2012) contacts and Calendar. OS Windows 7 (32 bit).
Downloaded HTC Sync but when i try to run it it says 'device not connected'. It is - by USB direct to the PC. Message says that the driver is not installed, or installed correctly.
Anyone else had this problem?
Click to expand...
Click to collapse
Hi,
This is probably HTC SYNC messing with you.
Whenever it does anything unusual like this,uninstall it,download a fresh version,and reinstall.
99.9% of the time,this will fix the issue.
Related
So i got this error with a big "X" inside this red circle and next to it just says the word "Error" then nothing else when i tried sync using WMDC thats what happens. Btw im using a HTC Touch Pro and i tried plenty of solution from the Microsoft website this includes the following:
-Uninstalling the device driver and reconnect the device
-Disabling Advance Network Functionality
-Disabling firewall, antivirus software etc.
-Running WMDC on compatability mode
-Soft resetting device
-Hard resetting device
-Flashing a new ROM
Thanks in advance
[email protected]
[email protected] said:
So i got this error with a big "X" inside this red circle and next to it just says the word "Error" then nothing else when i tried sync using WMDC thats what happens. Btw im using a HTC Touch Pro and i tried plenty of solution from the Microsoft website this includes the following:
-Uninstalling the device driver and reconnect the device
-Disabling Advance Network Functionality
-Disabling firewall, antivirus software etc.
-Running WMDC on compatability mode
-Soft resetting device
-Hard resetting device
-Flashing a new ROM
Thanks in advance
[email protected]
Click to expand...
Click to collapse
what os?
try a new cable, or try plugging the cable into a different usb port.
i got the same problem. my pc:
Windows 7 with windows device center.
can not recognise my device.
i plug in the touch pro. i get the message to choos active sync diskdrive or share my internet.
i choose active sync.
then nothing happens in device center.
tried uninstalling rndis. after restart it installes the phone again and then it works for 1 time only. after that its the same.
i have searched forums saying that uninstalling device center does not solve the problem. also they say downloading the version on the MC site is another version that Windows 7 is shipped with.
Need help, wanna install another rom. i do have another pc, but i wished it would work on this pc.
any help would be very appreciated.
EDIT 24-10-2009
Also got this message at the properties of Microsoft Windows Mobile Remote Adapter:
This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Hope that this could help me in some way
wishmaster86 said:
i got the same problem. my pc:
Windows 7 with windows device center.
can not recognise my device.
i plug in the touch pro. i get the message to choos active sync diskdrive or share my internet.
i choose active sync.
then nothing happens in device center.
tried uninstalling rndis. after restart it installes the phone again and then it works for 1 time only. after that its the same.
i have searched forums saying that uninstalling device center does not solve the problem. also they say downloading the version on the MC site is another version that Windows 7 is shipped with.
Need help, wanna install another rom. i do have another pc, but i wished it would work on this pc.
any help would be very appreciated.
EDIT 24-10-2009
Also got this message at the properties of Microsoft Windows Mobile Remote Adapter:
This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Hope that this could help me in some way
Click to expand...
Click to collapse
You could just update to the latest HTC ROM from the official website if your phone is still under warranty, btw thats what i did but it didn't help. Note, that i'm running Windows 7 as my OS if anyone want to know this information to help solve the problem. Thanks in advance.
[email protected]
wishmaster86 said:
i got the same problem. my pc:
Windows 7 with windows device center.
can not recognise my device.
i plug in the touch pro. i get the message to choos active sync diskdrive or share my internet.
i choose active sync.
then nothing happens in device center.
tried uninstalling rndis. after restart it installes the phone again and then it works for 1 time only. after that its the same.
i have searched forums saying that uninstalling device center does not solve the problem. also they say downloading the version on the MC site is another version that Windows 7 is shipped with.
Need help, wanna install another rom. i do have another pc, but i wished it would work on this pc.
any help would be very appreciated.
EDIT 24-10-2009
Also got this message at the properties of Microsoft Windows Mobile Remote Adapter:
This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Hope that this could help me in some way
Click to expand...
Click to collapse
Settings-->Connections-->USB to PC and Uncheck Enable faster data Synchronization
I have the same problem.
in my situation i tried to recover usb-flash and flash a nokia phone. For both things programs installed their own drivers. Even after I deinstalled the software I probably still have their drivers on my pc. That's why I can't sync my phone...
is there a tool to manage installed drivers?
or the other way out is to reinstall windows 7
anyone willing to help?
This solution worked for me:
Thanks to Scubamike
copy and paste from
http://social.microsoft.com/Forums/...c/thread/7a6516e2-9a46-4e1f-b689-1aa7dc2bda64
I found a different solution that worked for me: On my phone I clicked start/programs/active sync/options and deleted all the old PC connections that were displayed. In fact, you could probably just delete ALL the PC connections displayed and start from scratch. You'll just have set up another sync partnership in WMDC when you plug it in. Let me know if this helps.
it is to easy! should work ALWAYS:
Make sure "Advanced network functionality" is switched off in the USB to PC settings then:
go to activesync, menu, connections, disable "connect via USB" off, press "ok" go back to connections, enable "connect via usb" press "ok" unplug and replug your cable. and all works.
greetings
i had trouble with a 6.5.3 rom i just cooked. had to uninstall, reboot, reinstall wmdc, then i synced okay.
I have the last original rom and win 7 and with removing all remembered connections on the pda, it connected immidiatly. Thank you for the help
i have been all over the microsoft forums to no avail. i recently updated my laptop to win7, and have a fuze running 6.1 mobile. when i connect my fuze to the laptop the laptop recognizes it as it begins to charge, but then nothing. i try to open win mobile device center and this is the error message i get C:\windows\system32\rapistub.dll is either not designed to run on windows or it contains errors. I have uninstalled and reinstalled 3 times and also tried different usb ports on my laptop. If anyone can help that would be awesome
So I've decided I want to root my Incredible. In the process of trying to back up what I have with HTC Sync before I start I've run into 2 issues.
1) when I plug my phone into my computer I get this error message "exception processing message c0000013 Parameters 75b6bf7c 4 75b6b7c 75b6b7e" I have no idea what it means.
2) When I select the htc sync option on my phone it searches to find it on my computer and can never find it. I thought it may be a driver issue so I removed and reinstalled the driver and removed and reinstalled Sync.
Any insite would be greatly apparciated. I'm new to a lot of this and trying to learn what I can so as much info as possible would be great. Thanks guys!
Assuming that you're using Windows, have you had a look in Device Manager to see if the device is being recognised and drivers installed fully?
Perhaps check the HTC site to see if there is a newer version of HTC Sync? If you are running the latest version, perhaps an older version may work better.
Hello!
I connected Desire S with HTC Sync 3.0.5517, make a few times synchronization.... everything was OK.
And in a few days accidentally deleted (ups ((( ) HTC Sync from Desire S. So now I can't synchronize it with computer.
But Desire S works as Flash Disk, and Desire are still trying to connect with HTC Sync.
Tried to synс DS with another computer - not working. But another device (HTC Desire [not S]) is working properly on it.
Probably I should install HTC Sync apk on my device. Maybe something like HTC Sync 869.apk or similar with that.
Could you please send or give link to apk file with HTC Sync? Or another suggestions?
Thanks.
Android vr 2.3.3
HTC Sence 2.1
Radio 20.28b.30.0805...
Kernel
2.6.35.10-g8ae2b2f
March 17, 2011
Software
1.31.707.2
To be continued
After installing APK with HTC Sync in a few hours after several attempts the synchronization started... but only one !!! time. Now it doesn't work on my PC.
On another PC is OK and I can synchronize DS with computer.
What should I do to start it on My Computer?
Already tried to reinstall.
Windows XP SP2
HTC Sync 3.0.5517
HTC device is in control panel and can work as flash card
On the PC that has the issue, if you have also installed iTunes, take a look here
Mankio said:
On the PC that has the issue, if you have also installed iTunes, take a look here
Click to expand...
Click to collapse
Thanx, but I have never used it
Hello @ all,
I installed Windows 8 Pro and am now trying to sync my phone with HTC Sync. I currently use Android Revolution HD 6.8.0. With Windows 7 I had no problems.
What I did:
- install Full HTC Sync
- then I had no connection to my phone, I read in other threads that I have to manually install the Win7 drivers. Then Windows recognized my phone.
- Start Sync
- confugured Sync to sync my contacts and calendar
- then it started to sync and seems to stop after more than 5 minutes syncinc
- I aborted the sync and restarted HTC Sync
- I saw, that my contacts were synced, calendar too
- When I now try to sync once more it starts to sync but after some seconds HTC Sync crashes without any message...
Does someone know where the problem is?
whos using that crap software anyway? get MyPhoneExplorer :good:
dbsoundz said:
Hello @ all,
I installed Windows 8 Pro and am now trying to sync my phone with HTC Sync. I currently use Android Revolution HD 6.8.0. With Windows 7 I had no problems.
What I did:
- install Full HTC Sync
- then I had no connection to my phone, I read in other threads that I have to manually install the Win7 drivers. Then Windows recognized my phone.
- Start Sync
- confugured Sync to sync my contacts and calendar
- then it started to sync and seems to stop after more than 5 minutes syncinc
- I aborted the sync and restarted HTC Sync
- I saw, that my contacts were synced, calendar too
- When I now try to sync once more it starts to sync but after some seconds HTC Sync crashes without any message...
Does someone know where the problem is?
Click to expand...
Click to collapse
Hi,
You can try using the windows 7 & 8 drivers.
Look HERE
Thanks for your hep!
That are already the drivers I installed...
Thanks so much
malybru said:
Hi,
You can try using the windows 7 & 8 drivers.
Look HERE
Click to expand...
Click to collapse
You wouldn't believe how long it's taken me to find these! Finally! Worked a charm on Win 8 with the latest version of HTC Sync (which completely failed to install any drivers for the phone!)
dbsoundz said:
Thanks for your hep!
That are already the drivers I installed...
Click to expand...
Click to collapse
Install HTC Sync Manager. Works with HTC Sensation for me,
malybru said:
Hi,
You can try using the windows 7 & 8 drivers.
Look HERE
Click to expand...
Click to collapse
Finally! These worked for my Incredible 2. Been hunting around for the drivers since the usual install HTC Sync to get drivers method wasn't working. Thanks!
Windows 8 Sync problems
As far as sync of outlook items look at Akruto.com Perfect solution without any acounts etc.
Love it!!!
where to put this files?
malybru said:
Hi,
You can try using the windows 7 & 8 drivers.
Click to expand...
Click to collapse
where to put those files?
xaiury said:
where to put those files?
Click to expand...
Click to collapse
Hi,
Unpack the zip to your desktop.
Go into bootloader,then, fastboot and plug in your usb.
On your PC,go into device manager,and click on Android device.
Click update drivers,and browse to desktop.
This might help others, but for me I could only get the bootloader driver to load in a USB 2.0 port. On the USB 3.0 it loaded but had an error every time.
marky9074 said:
This might help others, but for me I could only get the bootloader driver to load in a USB 2.0 port. On the USB 3.0 it loaded but had an error every time.
Click to expand...
Click to collapse
if i remember well most users had errors when using usb 3.0 ports
any stuff here is still working only with 2.0 usb ports
if i am not wrong
rzr86 said:
if i remember well most users had errors when using usb 3.0 ports
any stuff here is still working only with 2.0 usb ports
if i am not wrong
Click to expand...
Click to collapse
Restore Windows 7 - issue resolved and your PC will thank you.
Solved - easy
Well it looks like HTC are a bit slack packaging all the correct bits for HTC Sync ..
I solved this by..
1. First deleted all the HTC components
2. install the new HTC Sync Manager sw (it has bits that HTC Sync can use, like HTC Driver Installer that will actually install)
3. then installi HTC Sync. (It will figure out what it needs and wont re install bits that got loaded in step2)
4. You may then like to open HTC sync and say OK to the Adobie Air (not esential)
5. Plug in the Phone by USB as usual and it should now find HTC Sync
Good luck, .and hope this helps someone.
ps, My Phone was a Sensation
Someone else may like to figure out what can then be uninstalled from HTC Sync Manager and still allow HTC Sync to keep running???
HTC drivers for Windows 8 are pretty bad right now, I think.
Sent from my HTC Sensation XE with Beats Audio using xda app-developers app
snewby said:
Well it looks like HTC are a bit slack packaging all the correct bits for HTC Sync ..
I solved this by..
1. First deleted all the HTC components
2. install the new HTC Sync Manager sw (it has bits that HTC Sync can use, like HTC Driver Installer that will actually install)
3. then installi HTC Sync. (It will figure out what it needs and wont re install bits that got loaded in step2)
4. You may then like to open HTC sync and say OK to the Adobie Air (not esential)
5. Plug in the Phone by USB as usual and it should now find HTC Sync
Good luck, .and hope this helps someone.
ps, My Phone was a Sensation
Someone else may like to figure out what can then be uninstalled from HTC Sync Manager and still allow HTC Sync to keep running???
Click to expand...
Click to collapse
Has anyone managed to get this method working on an incredible s?
Win8 driver installation, no dodgy download method
Guys;
Don't know if this is thread is already outdated, but here is how I got it to work:
Win 8 HTC Drivers without HTC Sync, and getting the driver to install on Win 8.
1. download the latest HTC Sync tool
2. run it - first window sorts out installing prerequisites. Allow this to happen
3. if, like me, you get the '''HTC Driver failed, do you want to continue?''' message, stop there do not click anything
4. In the %temp% user profile area, you will be able to find the source files it just unpacked, including the HTCDriver file.
5. the HTC Driver file for me was HTCDriver_4.0.1.001_20121107.exe. Copy this somewhere else out of this folder.
6. go back to the installer, click no. The files in the %temp% folder will be deleted, which is why we needed step 5.
7. you will find (if you are like me) this exe will not work, it will complain about a transform being missing. Do not click anything, it will sit there.
8. using explorer or CMD.EXE find the file HTCDriver.msi. The EXE unloads that into the %temp% area too. Copy that away somewhere as the exe will remove all the files it deploys when it ends too.
9. run the found MSI file directly.
10. successful driver deployment.
11. Cancel HTC Sync application which you left in step 3 (unless you want it!)
What a bunch of a$$ but it worked this way, without downloading the outdated (and non win8 compatible drivers) from http://www.clockworkmod.com/tether/drivers and from other forums where the driver files are uploaded to other unknown (untrustworthy?) hosting sites.
Good luck!
but they are not working
i have new htc one and i am also new on android.i had an iphone5 and really bored with it anymore.windows 8 is running on my pc..i installed htc sync on my pc and connect my device to computer wirt usb cable but it says doesnt recognize my device.i didnt understand why it is so hard a htc software recognize a htc device,can anyone tell me why it is happening?
You should probably post this in the HTC one forum section here: http://forum.xda-developers.com/forumdisplay.php?f=2117
Most of us don't know very much about the HTC one since this is an HTC sensation forum.
Sent from my HTC Sensation
Hi,
So I have tried each and every method I could search on the InterWebs.
I am trying to connect my HTC One S C2 (villec2) on Stock 4.1.1 Sense 4+ latest firmware
with Windows XP SP3, Latest HTCDriver_4.2.0.001 are installed. Yes Windows Media Player 11 in installed and NO it does not detect the device either.
ADB works. Windows detects the CD Drive with HTC Sync Manager but no MTP.
There isn't an option available for USB Mass Storage and I don't want to root just yet and I don't have Windows 7
I have tried entering:
%GenericMTP.DeviceDesc%=MTP, USB\VID_0BB4&PID_0DF8&MI_00
in both wpdmtp.inf and wpdmtphw.inf files.
And I have also tried updating the MTP device driver manually by using the "Have Disk" method.
I am at a loss. If someone can help me, please tell me a way to make MTP work on WINDOWS XP!!! PLEASE!! :crying:
Help anyone? No one?
I had similar problem with MTP have Win7 and One S (ville) I resolved my problem with this software USBDevView:
http://www.nirsoft.net/utils/usb_devices_view.html
-First uninstall your actual HTC driver (reboot PC)
-Download latest HTC Sync Manager which include latest driver 4.10.0.001
-Install HTC Sync Manager then uninstall it keep only the driver on your PC (reboot)
-You can delete with the software above all trace of HTC driver and old trace of all connected device to your PC (reboot)
for this launch the software with admin rights then for delete select the line with the same "Device name" then right click>"Uninstall Selected Device"
Be careful what you delete in the usb devices list delete one line at time! I know you have WinXP but I hope this help anyway!
To found more easier your devices in the list you can download this file usb.ids to have VendorID/ProductID (place it in soft. folder)
http://www.linux-usb.org/usb.ids
Cyclu said:
I had similar problem with MTP have Win7 and One S (ville) I resolved my problem with this software USBDevView:
http://www.nirsoft.net/utils/usb_devices_view.html
-First uninstall your actual HTC driver (reboot PC)
-Download latest HTC Sync Manager which include latest driver 4.10.0.001
-Install HTC Sync Manager then uninstall it keep only the driver on your PC (reboot)
-You can deface with the software above all trace of HTC driver and old trace of all connected device to your PC (reboot)
for this launch the software with admin rights then for deface select the device>right click>Uninstall Selected Device
Careful what you deface in the usb device list! I know you have WinXP I hope this help anyway!
Click to expand...
Click to collapse
What do you mean by "deface"?
And why would I uninstall the device?
I will look into the above mentioned software and reply back.
AiZ_04 said:
What do you mean by "deface"?
And why would I uninstall the device?
I will look into the above mentioned software and reply back.
Click to expand...
Click to collapse
Sorry bad translation I write deface instead delete it mean unistall selected device driver.
Yes the name "Uninstall selected device" may confuse but this function uninstall all trace of the device driver.
Sent from my HTC One S using XDA Premium 4 mobile app