So I've decided I want to root my Incredible. In the process of trying to back up what I have with HTC Sync before I start I've run into 2 issues.
1) when I plug my phone into my computer I get this error message "exception processing message c0000013 Parameters 75b6bf7c 4 75b6b7c 75b6b7e" I have no idea what it means.
2) When I select the htc sync option on my phone it searches to find it on my computer and can never find it. I thought it may be a driver issue so I removed and reinstalled the driver and removed and reinstalled Sync.
Any insite would be greatly apparciated. I'm new to a lot of this and trying to learn what I can so as much info as possible would be great. Thanks guys!
Assuming that you're using Windows, have you had a look in Device Manager to see if the device is being recognised and drivers installed fully?
Perhaps check the HTC site to see if there is a newer version of HTC Sync? If you are running the latest version, perhaps an older version may work better.
Hi all
I just buy a HTC Inspire 4G , i can't connect it with my pc using Win 7 64bit , can you Help me?
I was connect it with pc but HTC Sync is not work , i don't understan it
I don't think this is the right section to post that question.
But, with that said, the most common cause for that problem is these two:
- You have a security software running when you install HTC Sync (HTC specifically says to turn off all security wares when you install HTC Sync).
- You didn't install it using administrator priviledge.
I have Win 7 x64 too, and doing these two worked for me. Good luck.
GT
Reboot and try again.
Thanks all for reply
when i was intall HTC Sync , i can look HTC specifically says to turn off all security wares when you install HTC Sync , so i do untall it and intall again , I have a correction in the setting of the phone to the USB connection it Sync with HTC, but it does not find devices
thanks . I am newmember , i can look question box
quangtung said:
Thanks all for reply
when i was intall HTC Sync , i can look HTC specifically says to turn off all security wares when you install HTC Sync , so i do untall it and intall again , I have a correction in the setting of the phone to the USB connection it Sync with HTC, but it does not find devices
thanks . I am newmember , i can look question box
Click to expand...
Click to collapse
Your question is probably better suited for the general section. However, here's the link to the latest drivers provided by HTC, they're more reliable than the sync drivers. (Thanks to attn1 for the link)
I use that driver myself without issue on Win7 64-bit.
I've just bought a Sensation and want to sync with my Outlook (2012) contacts and Calendar. OS Windows 7 (32 bit).
Downloaded HTC Sync but when i try to run it it says 'device not connected'. It is - by USB direct to the PC. Message says that the driver is not installed, or installed correctly.
Anyone else had this problem?
JaySee123 said:
I've just bought a Sensation and want to sync with my Outlook (2012) contacts and Calendar. OS Windows 7 (32 bit).
Downloaded HTC Sync but when i try to run it it says 'device not connected'. It is - by USB direct to the PC. Message says that the driver is not installed, or installed correctly.
Anyone else had this problem?
Click to expand...
Click to collapse
Hi,
This is probably HTC SYNC messing with you.
Whenever it does anything unusual like this,uninstall it,download a fresh version,and reinstall.
99.9% of the time,this will fix the issue.
Hello @ all,
I installed Windows 8 Pro and am now trying to sync my phone with HTC Sync. I currently use Android Revolution HD 6.8.0. With Windows 7 I had no problems.
What I did:
- install Full HTC Sync
- then I had no connection to my phone, I read in other threads that I have to manually install the Win7 drivers. Then Windows recognized my phone.
- Start Sync
- confugured Sync to sync my contacts and calendar
- then it started to sync and seems to stop after more than 5 minutes syncinc
- I aborted the sync and restarted HTC Sync
- I saw, that my contacts were synced, calendar too
- When I now try to sync once more it starts to sync but after some seconds HTC Sync crashes without any message...
Does someone know where the problem is?
whos using that crap software anyway? get MyPhoneExplorer :good:
dbsoundz said:
Hello @ all,
I installed Windows 8 Pro and am now trying to sync my phone with HTC Sync. I currently use Android Revolution HD 6.8.0. With Windows 7 I had no problems.
What I did:
- install Full HTC Sync
- then I had no connection to my phone, I read in other threads that I have to manually install the Win7 drivers. Then Windows recognized my phone.
- Start Sync
- confugured Sync to sync my contacts and calendar
- then it started to sync and seems to stop after more than 5 minutes syncinc
- I aborted the sync and restarted HTC Sync
- I saw, that my contacts were synced, calendar too
- When I now try to sync once more it starts to sync but after some seconds HTC Sync crashes without any message...
Does someone know where the problem is?
Click to expand...
Click to collapse
Hi,
You can try using the windows 7 & 8 drivers.
Look HERE
Thanks for your hep!
That are already the drivers I installed...
Thanks so much
malybru said:
Hi,
You can try using the windows 7 & 8 drivers.
Look HERE
Click to expand...
Click to collapse
You wouldn't believe how long it's taken me to find these! Finally! Worked a charm on Win 8 with the latest version of HTC Sync (which completely failed to install any drivers for the phone!)
dbsoundz said:
Thanks for your hep!
That are already the drivers I installed...
Click to expand...
Click to collapse
Install HTC Sync Manager. Works with HTC Sensation for me,
malybru said:
Hi,
You can try using the windows 7 & 8 drivers.
Look HERE
Click to expand...
Click to collapse
Finally! These worked for my Incredible 2. Been hunting around for the drivers since the usual install HTC Sync to get drivers method wasn't working. Thanks!
Windows 8 Sync problems
As far as sync of outlook items look at Akruto.com Perfect solution without any acounts etc.
Love it!!!
where to put this files?
malybru said:
Hi,
You can try using the windows 7 & 8 drivers.
Click to expand...
Click to collapse
where to put those files?
xaiury said:
where to put those files?
Click to expand...
Click to collapse
Hi,
Unpack the zip to your desktop.
Go into bootloader,then, fastboot and plug in your usb.
On your PC,go into device manager,and click on Android device.
Click update drivers,and browse to desktop.
This might help others, but for me I could only get the bootloader driver to load in a USB 2.0 port. On the USB 3.0 it loaded but had an error every time.
marky9074 said:
This might help others, but for me I could only get the bootloader driver to load in a USB 2.0 port. On the USB 3.0 it loaded but had an error every time.
Click to expand...
Click to collapse
if i remember well most users had errors when using usb 3.0 ports
any stuff here is still working only with 2.0 usb ports
if i am not wrong
rzr86 said:
if i remember well most users had errors when using usb 3.0 ports
any stuff here is still working only with 2.0 usb ports
if i am not wrong
Click to expand...
Click to collapse
Restore Windows 7 - issue resolved and your PC will thank you.
Solved - easy
Well it looks like HTC are a bit slack packaging all the correct bits for HTC Sync ..
I solved this by..
1. First deleted all the HTC components
2. install the new HTC Sync Manager sw (it has bits that HTC Sync can use, like HTC Driver Installer that will actually install)
3. then installi HTC Sync. (It will figure out what it needs and wont re install bits that got loaded in step2)
4. You may then like to open HTC sync and say OK to the Adobie Air (not esential)
5. Plug in the Phone by USB as usual and it should now find HTC Sync
Good luck, .and hope this helps someone.
ps, My Phone was a Sensation
Someone else may like to figure out what can then be uninstalled from HTC Sync Manager and still allow HTC Sync to keep running???
HTC drivers for Windows 8 are pretty bad right now, I think.
Sent from my HTC Sensation XE with Beats Audio using xda app-developers app
snewby said:
Well it looks like HTC are a bit slack packaging all the correct bits for HTC Sync ..
I solved this by..
1. First deleted all the HTC components
2. install the new HTC Sync Manager sw (it has bits that HTC Sync can use, like HTC Driver Installer that will actually install)
3. then installi HTC Sync. (It will figure out what it needs and wont re install bits that got loaded in step2)
4. You may then like to open HTC sync and say OK to the Adobie Air (not esential)
5. Plug in the Phone by USB as usual and it should now find HTC Sync
Good luck, .and hope this helps someone.
ps, My Phone was a Sensation
Someone else may like to figure out what can then be uninstalled from HTC Sync Manager and still allow HTC Sync to keep running???
Click to expand...
Click to collapse
Has anyone managed to get this method working on an incredible s?
Win8 driver installation, no dodgy download method
Guys;
Don't know if this is thread is already outdated, but here is how I got it to work:
Win 8 HTC Drivers without HTC Sync, and getting the driver to install on Win 8.
1. download the latest HTC Sync tool
2. run it - first window sorts out installing prerequisites. Allow this to happen
3. if, like me, you get the '''HTC Driver failed, do you want to continue?''' message, stop there do not click anything
4. In the %temp% user profile area, you will be able to find the source files it just unpacked, including the HTCDriver file.
5. the HTC Driver file for me was HTCDriver_4.0.1.001_20121107.exe. Copy this somewhere else out of this folder.
6. go back to the installer, click no. The files in the %temp% folder will be deleted, which is why we needed step 5.
7. you will find (if you are like me) this exe will not work, it will complain about a transform being missing. Do not click anything, it will sit there.
8. using explorer or CMD.EXE find the file HTCDriver.msi. The EXE unloads that into the %temp% area too. Copy that away somewhere as the exe will remove all the files it deploys when it ends too.
9. run the found MSI file directly.
10. successful driver deployment.
11. Cancel HTC Sync application which you left in step 3 (unless you want it!)
What a bunch of a$$ but it worked this way, without downloading the outdated (and non win8 compatible drivers) from http://www.clockworkmod.com/tether/drivers and from other forums where the driver files are uploaded to other unknown (untrustworthy?) hosting sites.
Good luck!
but they are not working
i have new htc one and i am also new on android.i had an iphone5 and really bored with it anymore.windows 8 is running on my pc..i installed htc sync on my pc and connect my device to computer wirt usb cable but it says doesnt recognize my device.i didnt understand why it is so hard a htc software recognize a htc device,can anyone tell me why it is happening?
You should probably post this in the HTC one forum section here: http://forum.xda-developers.com/forumdisplay.php?f=2117
Most of us don't know very much about the HTC one since this is an HTC sensation forum.
Sent from my HTC Sensation
LINK
Is no longer needed for Windows 10 with Driver from HTC Sync Manager
Fastboot and Adb are working in Windows 10 for the Desire S. You just have to install newest HTC Sync Manager (setup_3.1.54.2_htc), not HTC Sync as it is suggested by HTC for the Desire S. The setup installs three components HTC Driver, HTC Sync Manager and IPT... . The Driver seems to work also with the Desire S. If not needed you could deinstall the IPT... under "Programs and Features" and HTC Sync Manager by rightclicking the app in the Startmenu.
Regards, Andreas.
saanedrrdenaas said:
Fastboot and Adb are working in Windows 10 for the Desire S. You just have to install newest HTC Sync Manager (setup_3.1.54.2_htc), not HTC Sync as it is suggested by HTC for the Desire S. The setup installs three components HTC Driver, HTC Sync Manager and IPT... . The Driver seems to work also with the Desire S. If not needed you could deinstall the IPT... under "Programs and Features" and HTC Sync Manager by rightclicking the app in the Startmenu.
Regards, Andreas.
Click to expand...
Click to collapse
The latest HTC Sync Manager (3.6) doesn't solve my problems with Windows 10. My device is not recognized and there isn't anything in Device manager.
Thank You
This worked with Windows 10 and a Desire HD.