[Q] Need help HTC Incredible - General Questions and Answers

So I've decided I want to root my Incredible. In the process of trying to back up what I have with HTC Sync before I start I've run into 2 issues.
1) when I plug my phone into my computer I get this error message "exception processing message c0000013 Parameters 75b6bf7c 4 75b6b7c 75b6b7e" I have no idea what it means.
2) When I select the htc sync option on my phone it searches to find it on my computer and can never find it. I thought it may be a driver issue so I removed and reinstalled the driver and removed and reinstalled Sync.
Any insite would be greatly apparciated. I'm new to a lot of this and trying to learn what I can so as much info as possible would be great. Thanks guys!

Assuming that you're using Windows, have you had a look in Device Manager to see if the device is being recognised and drivers installed fully?
Perhaps check the HTC site to see if there is a newer version of HTC Sync? If you are running the latest version, perhaps an older version may work better.

Related

HTC SYnc Windows 2003 Drivers

Greets all,
Mod, Sorry if this is in the wrong place, please move if need be, I did a search cause I was having trouble installed the drivers for the HTC Sync for the android, and since I was able to manage to get it installed, I thought if anyone else wasnt able to or if it wasnt found yet, I got it working for the HD2 "Motoman234 EVO Carbon Remix" Android.
Now it shouldnt matter and should work on all Androids but had to throw that in there just in case.
This is for Windows 2003 server (Instructions), but should work on other OS's:
1) Download the newest HTC Sync: 3.0.5481.
2) Run the installer, it will load many things as a requirement.
3) 2 Installer will fail: Windows Media Runtime 11 & USB Drivers. On both it will ask you if you want to continue to install, say yes.
4)Once installed, connect your phone, Windows will locate it and say new hardware found "ADB" Do not allow windows to search for the driverss, it wont find them, instead download the file from my post: http://forum.xda-developers.com/showpost.php?p=9719661&postcount=2
5)Unzip the folder, and make windows look in that folder, it might ask you if you should install it, say yes, once installed, your HTC Sync is fully functional to sync whatever you want.
Hope this helps anyone having trouble with Windows 2003, or any other version. And if this was solved already, my apologies, just trying to help.
I've been looking for 2003 drivers ever since I got my HTC Desire back in March. Will give this a go later and see how I get on.
I can confirm that the above procedure works fine. Many thanks
thanks you very much
good, I try and success!
good! I try and success. thanks a lot!
My pleasure, glad to be of help
You are amaizing,,,,, thank you very much... You saved me from installing new o/s
thank you once again

[Q] Total Noob in Need of Lots of Help :(

I just got my SNS yesterday and it's my first android phone (was previously using an LG cookie) First thing I did was try to root it, and I seemingly succeeded, or so I thought. It looks like it's rooted and the superuser apps there but I can't install apps using any of the guides I find or even update to 2.3.2 (keep getting and error 7 msg). When I try to install using APKInstaller it tells me it can't find the device, which I think is the problem.
I think the problem is that someway or another windows 7 64 bit stopped recognizing my phone as a Nexus S and now recognizes it as a portable device in device manager (There's also an Android Phone, with an Android Composite ADB interface) I used the SDK to install all the updates available including the google usb driver rev. 4. I tried updating the Portable device driver using the google usb driver but windows keeps it as a WPD Filesystem Volume Driver. Also I noticed when I checked to see if adb gave me a serial number for the phone using the cmd prompt commands in the rooting guides it comes up blank.
I used usbdeview to delete everything seemingly related to Android, but everytime I reconnect the phone it, installs the drivers for the portable device.
I need help to make windows recognize the phone as a nexus s again so I can update and install apps and games etc. If anybody out there can help i'll really appreciate it. Explain the steps to me as if you were talking to a child, leaving nothing out plz. Thanks for any assistance.
I live outside the US (no android market) and would hate to think I messed up and expense phone purchase in just one day
Not quite sure where to start. But my intuition tells me its the Windows 7 64-bit and drivers that's not playing along. You might want to google if other users are having trouble with W7 64-bit with Android drivers. Otherwise, find another computer and repeat the steps. If not, flash a custom ROM to see if that eliminates the problem. You haven't damaged your phone. Don't worry.
just install directly from android market website
Sent from my Nexus S using XDA App
I assume you mean instal the update from the market (which I can't do because I don't have wifi)?
I managed to get the adb to list a device number after I installed java x32 & x64 bit. I still can't install apps or get the update to work, but I'll try unrooting and then rerooting my phone as see how that goes.
Oh, I haven't done the initial sign into gmail thing yet in case that makes any difference
Edit: god I feel stupid. I didn't realize that I had to upgrade from 2.3 to 2.3.1 and then to 2.3.2. I did that an everything upgrade without any problems. Now just got to figure out how to install apk's and I'm golden
Edit 2: Ok, I figured everything out and now i'm up to date with updates and I can install apps and games. Oh Happy Day Thx for all the help

[Q] SDK Driver issues

I'm having real problems getting the SDK to work on this for some screenshots. I got it all setup okay as it's working on my Tab and N1 but just can't get it to work with the Chacha.
Anyone got any ideas? I've seen lines of code that have to be added to the driver for other devices but can't find anything for this.
Thanks!
Download HTC Sync from HTC web site. Start the installer, as a requisite it will ask to install some software. One of them is the My HTC drivers, which I guess is the one you have missing (had the issue yesterday).
After installing the requisites, it will ask to install HTC Sync. You can continue, or cancel the installation here, if you don't want to use it.

[Q] Windows 8 / HTC Sync problems

Hello @ all,
I installed Windows 8 Pro and am now trying to sync my phone with HTC Sync. I currently use Android Revolution HD 6.8.0. With Windows 7 I had no problems.
What I did:
- install Full HTC Sync
- then I had no connection to my phone, I read in other threads that I have to manually install the Win7 drivers. Then Windows recognized my phone.
- Start Sync
- confugured Sync to sync my contacts and calendar
- then it started to sync and seems to stop after more than 5 minutes syncinc
- I aborted the sync and restarted HTC Sync
- I saw, that my contacts were synced, calendar too
- When I now try to sync once more it starts to sync but after some seconds HTC Sync crashes without any message...
Does someone know where the problem is?
whos using that crap software anyway? get MyPhoneExplorer :good:
dbsoundz said:
Hello @ all,
I installed Windows 8 Pro and am now trying to sync my phone with HTC Sync. I currently use Android Revolution HD 6.8.0. With Windows 7 I had no problems.
What I did:
- install Full HTC Sync
- then I had no connection to my phone, I read in other threads that I have to manually install the Win7 drivers. Then Windows recognized my phone.
- Start Sync
- confugured Sync to sync my contacts and calendar
- then it started to sync and seems to stop after more than 5 minutes syncinc
- I aborted the sync and restarted HTC Sync
- I saw, that my contacts were synced, calendar too
- When I now try to sync once more it starts to sync but after some seconds HTC Sync crashes without any message...
Does someone know where the problem is?
Click to expand...
Click to collapse
Hi,
You can try using the windows 7 & 8 drivers.
Look HERE
Thanks for your hep!
That are already the drivers I installed...
Thanks so much
malybru said:
Hi,
You can try using the windows 7 & 8 drivers.
Look HERE
Click to expand...
Click to collapse
You wouldn't believe how long it's taken me to find these! Finally! Worked a charm on Win 8 with the latest version of HTC Sync (which completely failed to install any drivers for the phone!)
dbsoundz said:
Thanks for your hep!
That are already the drivers I installed...
Click to expand...
Click to collapse
Install HTC Sync Manager. Works with HTC Sensation for me,
malybru said:
Hi,
You can try using the windows 7 & 8 drivers.
Look HERE
Click to expand...
Click to collapse
Finally! These worked for my Incredible 2. Been hunting around for the drivers since the usual install HTC Sync to get drivers method wasn't working. Thanks!
Windows 8 Sync problems
As far as sync of outlook items look at Akruto.com Perfect solution without any acounts etc.
Love it!!!
where to put this files?
malybru said:
Hi,
You can try using the windows 7 & 8 drivers.
Click to expand...
Click to collapse
where to put those files?
xaiury said:
where to put those files?
Click to expand...
Click to collapse
Hi,
Unpack the zip to your desktop.
Go into bootloader,then, fastboot and plug in your usb.
On your PC,go into device manager,and click on Android device.
Click update drivers,and browse to desktop.
This might help others, but for me I could only get the bootloader driver to load in a USB 2.0 port. On the USB 3.0 it loaded but had an error every time.
marky9074 said:
This might help others, but for me I could only get the bootloader driver to load in a USB 2.0 port. On the USB 3.0 it loaded but had an error every time.
Click to expand...
Click to collapse
if i remember well most users had errors when using usb 3.0 ports
any stuff here is still working only with 2.0 usb ports
if i am not wrong
rzr86 said:
if i remember well most users had errors when using usb 3.0 ports
any stuff here is still working only with 2.0 usb ports
if i am not wrong
Click to expand...
Click to collapse
Restore Windows 7 - issue resolved and your PC will thank you.
Solved - easy
Well it looks like HTC are a bit slack packaging all the correct bits for HTC Sync ..
I solved this by..
1. First deleted all the HTC components
2. install the new HTC Sync Manager sw (it has bits that HTC Sync can use, like HTC Driver Installer that will actually install)
3. then installi HTC Sync. (It will figure out what it needs and wont re install bits that got loaded in step2)
4. You may then like to open HTC sync and say OK to the Adobie Air (not esential)
5. Plug in the Phone by USB as usual and it should now find HTC Sync
Good luck, .and hope this helps someone.
ps, My Phone was a Sensation
Someone else may like to figure out what can then be uninstalled from HTC Sync Manager and still allow HTC Sync to keep running???
HTC drivers for Windows 8 are pretty bad right now, I think.
Sent from my HTC Sensation XE with Beats Audio using xda app-developers app
snewby said:
Well it looks like HTC are a bit slack packaging all the correct bits for HTC Sync ..
I solved this by..
1. First deleted all the HTC components
2. install the new HTC Sync Manager sw (it has bits that HTC Sync can use, like HTC Driver Installer that will actually install)
3. then installi HTC Sync. (It will figure out what it needs and wont re install bits that got loaded in step2)
4. You may then like to open HTC sync and say OK to the Adobie Air (not esential)
5. Plug in the Phone by USB as usual and it should now find HTC Sync
Good luck, .and hope this helps someone.
ps, My Phone was a Sensation
Someone else may like to figure out what can then be uninstalled from HTC Sync Manager and still allow HTC Sync to keep running???
Click to expand...
Click to collapse
Has anyone managed to get this method working on an incredible s?
Win8 driver installation, no dodgy download method
Guys;
Don't know if this is thread is already outdated, but here is how I got it to work:
Win 8 HTC Drivers without HTC Sync, and getting the driver to install on Win 8.
1. download the latest HTC Sync tool
2. run it - first window sorts out installing prerequisites. Allow this to happen
3. if, like me, you get the '''HTC Driver failed, do you want to continue?''' message, stop there do not click anything
4. In the %temp% user profile area, you will be able to find the source files it just unpacked, including the HTCDriver file.
5. the HTC Driver file for me was HTCDriver_4.0.1.001_20121107.exe. Copy this somewhere else out of this folder.
6. go back to the installer, click no. The files in the %temp% folder will be deleted, which is why we needed step 5.
7. you will find (if you are like me) this exe will not work, it will complain about a transform being missing. Do not click anything, it will sit there.
8. using explorer or CMD.EXE find the file HTCDriver.msi. The EXE unloads that into the %temp% area too. Copy that away somewhere as the exe will remove all the files it deploys when it ends too.
9. run the found MSI file directly.
10. successful driver deployment.
11. Cancel HTC Sync application which you left in step 3 (unless you want it!)
What a bunch of a$$ but it worked this way, without downloading the outdated (and non win8 compatible drivers) from http://www.clockworkmod.com/tether/drivers and from other forums where the driver files are uploaded to other unknown (untrustworthy?) hosting sites.
Good luck!
but they are not working
i have new htc one and i am also new on android.i had an iphone5 and really bored with it anymore.windows 8 is running on my pc..i installed htc sync on my pc and connect my device to computer wirt usb cable but it says doesnt recognize my device.i didnt understand why it is so hard a htc software recognize a htc device,can anyone tell me why it is happening?
You should probably post this in the HTC one forum section here: http://forum.xda-developers.com/forumdisplay.php?f=2117
Most of us don't know very much about the HTC one since this is an HTC sensation forum.
Sent from my HTC Sensation

HOX not connecting to PC after flashing CM11

Hello everyone.
Before I start, I already posted a reply under the thread
[Q&A][CM 11][4.4] CyanogenMod 11 but now one answered me.
The problem is that my HTC One X AT&T was working just fine with its original android 4.0.3 ICS and connect to Windows 7 64-bit and showing in Eclipse IDE.
After I installed CyanogenMod 11 my PC does not recognize my phone and thus cannot install the proper usb driver.
I tried to install HTC Sync Manager, the latest from HTC website.
I already have enabled usb debugging.
and when testing
adb devices
nothing is showing up.
In the Device Manager, it shows 2 new devices with yellow flags
Biometric Coprocessor
One X
Any help to allow my HOX to be recognized and showing in Eclipse IDE
shakash3obd said:
Hello everyone.
Before I start, I already posted a reply under the thread
[Q&A][CM 11][4.4] CyanogenMod 11 but now one answered me.
The problem is that my HTC One X AT&T was working just fine with its original android 4.0.3 ICS and connect to Windows 7 64-bit and showing in Eclipse IDE.
After I installed CyanogenMod 11 my PC does not recognize my phone and thus cannot install the proper usb driver.
I tried to install HTC Sync Manager, the latest from HTC website.
I already have enabled usb debugging.
and when testing
adb devices
nothing is showing up.
In the Device Manager, it shows 2 new devices with yellow flags
Biometric Coprocessor
One X
Any help to allow my HOX to be recognized and showing in Eclipse IDE
Click to expand...
Click to collapse
Are you trying to recognize it as a storage device or through ADB? The two are not the same.. Uninstall HTC sync manager as it interferes with ADB, leave the HTC driver and IPTInstaller installed.
exad said:
Are you trying to recognize it as a storage device or through ADB? The two are not the same.. Uninstall HTC sync manager as it interferes with ADB, leave the HTC driver and IPTInstaller installed.
Click to expand...
Click to collapse
I thought I was clear about what I want to do!!
I do not care about storage, I am trying to achieve android development which means ADB and Android SDK related.
I did that, I originally installed HTC Sync manager just to get the driver then I uninstall just the HTC Sync and leave the driver.
from All Control Panel Items\Programs and Features
I still have 2 things from HtC
HTC BMP USB Driver
HTC Driver Installer
hope that I made it very clear to what I want to have.
And thanks for stopping by :good:
Never mind guys, I found the solution and I wanted to help whomever facing the same issue as me.
In the link bellow you will find the second way of installing USB driver for HOX AT&T.
Manually installing Android ADB USB Driver
Good luck to all of you.
Also by the way, Android KitKat CyanogenMod 11
when I installed it, some of the apps I already downloaded from Google Play has menu in them
and probably because they were not designed very well, the menu is gone with this ROM so the fix I found is
Settings --> Buttons --> in the section of "Home Button"
I picked
Long press action = Open/Close menu
and now these badly designed apps can be operated very well.

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