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Advice on exchage/return

So...I've had my Mytouch 4G rooted and running CM7 Preview for a little bit.
Last night I decided to put the Eng Boot 'cause I read is the only way to change the splash screen. All seemed fine, no error message. After I rebooted I was graced with a black screen. Now the phone won't turn on.
I am still under my remorse period, but I have no insurance. If I send this back to T-mo will they be able to figure out I messed around with it? Am I SOL?
What if I add the insurance and call saying I lost it, thus paying the premium instead of buying new?
Any advice from people who had to deal with this before?

A very similar thing happened to me, but I was not under the remorse period even. I sent my phone back rooted and unable to be turned on without problem.

toby4059 said:
A very similar thing happened to me, but I was not under the remorse period even. I sent my phone back rooted and unable to be turned on without problem.
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Click to collapse
you did a warranty exchange and they never charge you the full price for the phone? good to know.

toby4059 said:
A very similar thing happened to me, but I was not under the remorse period even. I sent my phone back rooted and unable to be turned on without problem.
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Click to collapse
Can you get back in the bootloader? Power and Volume down together. This is a likely problem where the clockwork recovery never flashed properly. I always test the recovery first before flashing any ROMS or other stuff. Sometimes the clockwork recovery does not take and you have to do it a second time.

bobsbbq said:
Can you get back in the bootloader? Power and Volume down together. This is a likely problem where the clockwork recovery never flashed properly. I always test the recovery first before flashing any ROMS or other stuff. Sometimes the clockwork recovery does not take and you have to do it a second time.
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Click to collapse
na, I won't even turn on. The only sign of life is a solid led light when I plug the charger, nothing else.

toby4059 said:
A very similar thing happened to me, but I was not under the remorse period even. I sent my phone back rooted and unable to be turned on without problem.
Click to expand...
Click to collapse
By the way, what did you tell the company? and what company was it?

I have a dead one too, and I discovered that holding both volume buttons while connecting to USB results in 5 vibe pulses and a device being detected: "Qualcomm CDMA Technologies MSM" in Windows.
Any ideas what this can be used for?
I am gonna have to send it back soon since I finally got a good screen, but I can mess around with it until then.

Honestly I wouldn't send it back rooted the oow fee have went up and something u may not see on ur bill for up to 60 - 90 days granted some ppl get lucky and not charged but not all
Sent from my HTC Glacier

lisap006 said:
Honestly I wouldn't send it back rooted the oow fee have went up and something u may not see on ur bill for up to 60 - 90 days granted some ppl get lucky and not charged but not all
Sent from my HTC Glacier
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Click to collapse
Not the same as sending it back, but I returned a phone with S=OFF and they didn't look even look at the store.
I doubt that they would come back to you after the phone made it to the recertification center. It would be a good 2-3 weeks before a person even touches the phone to inspect it. It would be easier for them just to reflash over it with whatever serial connection they have.

lisap006 said:
Honestly I wouldn't send it back rooted the oow fee have went up and something u may not see on ur bill for up to 60 - 90 days granted some ppl get lucky and not charged but not all
Sent from my HTC Glacier
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Click to collapse
Right, I would have to make sure s-off at least. I can't find stock rom though. I have no clue how I'll send mine back.
Sent from my HTC Glacier using XDA App

EmceeGeek said:
Right, I would have to make sure s-off at least. I can't find stock rom though. I have no clue how I'll send mine back.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Search the dev section threads - there is a stock recovery in one of the threads.
For those of you that cannot get into bootloader and absolutely nothing happens when you press volume down/power button (try several times and be real sure...) - TMo probably will not be able to tell what happened if the device is totally dead - so go ahead and return it

Taking the risk of GB radiofor the sake of science.

Just talked to a friend from vzw, he told me that if something happened he will hook me up with a replacement for my tbolt.
I've been using gb radio since the 1st day it was leaked, i have no problems on my phone, just some random FCs but that's given.
Since we don't have a solid demographics on how many people got bricked, Im going to take the risk and see if i get bricked.
This morning i just got into a bootloop but looks like its just the battery giving false stats. Its been more than 6 hours now in my external charger and i assume battery doesn't hold charge anymore, Im going tommorow to vzw to have it replaced.
Question is, will logcat be enough to monitor my phone in case i got bricked so i can pull some important data regarding how it happen?, that way we can find a clue on how to fix a radio-bricked tbolt.

Have you cleared battery stats under cwr advanced?
Sent from my ADR6400L using XDA Premium App

Wow. Very cool that you're willing to do this. Looking forward to seeing what you find out.

dopediculous said:
Have you cleared battery stats under cwr advanced?
Sent from my ADR6400L using XDA Premium App
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From what I've read, that's not possible as the bootloop happens even booting into recovery.

kudos to you. I would not do it. Thats a 600 dollar risk you are taking there.

dopediculous said:
Have you cleared battery stats under cwr advanced?
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
Yes i have cleared my battery stats. My previous battery is now dead. I think i discharged it too much, now its not holding any charge. My phone still runs on gb bamf and loving my lockscreen. Will let you know if i get bricked.
Sent from my ADR6400L using XDA App

i too am sticking it through, im too in love with this to revert back.

yakitori2 said:
kudos to you. I would not do it. Thats a 600 dollar risk you are taking there.
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Click to collapse
Lol you obviously didn't read his post. No risk involved.

I hope someone could shed a light to my questions.
1st. How does the radio firmware work on our phone? Does it work like a driver where it acts a mediator between the roms(software) to the phone's hardware.
2nd. What are the possible trigger to recreate the bootloop of death? There are some cases that my phone overheats because of non responsive apps and ever since i flashed on GB rom there i times i can feel my phone hot, which could be the case from some of the boot loop victim that they fried something inside their phone.
3rd. What are the chances that same bootloop of death could also occur in froyo radio? Just because vzw officially released the radio doesn't mean it has same risk like the leaked GB radio. It is like how HTC manufactured the phone, they tested most of it but some are still lemons.
Everything is in theory right now, there are no fix because it happens in random and the reason is still unknown. I'd choose to participate for the fix instead of waiting for someone to figure out the fix. We all do take a bold step in rooting our phone, flashing different roms, putting our faith on the battery that it wouldn't fail during the flashing process. Once we modified our phone from its stock settings we acknowledge the risk, and that risk is the one of the few factors the fuels the development of the rom/kernel community.
I've noticed several repacks of the GB radio:
http://www.multiupload.com/HU471CMQI0 ----
MD5: EE2A824E51CB148A2256F93E30A3B9F9
http://www.worldofjohnboy.com/dhemke17/ROMFiles/PG05IMGGB.zip ---- MD5: fda2a314975dd829b4e3611ecc8cfa13
PG05IMG_gingerradio.zip <- from http://forum.xda-developers.com/showthread.php?t=1082001 links alread removed. This is the same radio from androidpolice.com----
MD5: 52DD83AA40E30186C9FBEFAFD1BAB534
For the record, i flashed mine with the MD5: EE2A824E51CB148A2256F93E30A3B9F9
right now im using das bamf 2.0-5 running on imoseyon_leanKernel_v2.5.4GBtest6
Im keeping a close watch on my temp running on "extreme settings" 1.4ghz extremely undervolt.
SetCPU profile set to minimum setting when temp goes more than 97F

I just called verizon 611. My phone is not bricked and still functioning properly, but i told the operator that my phone constantly reboots( I pretended that my phone was bricked), i was passed to higher level tier support and they said they will be sending a new phone to me and there will be an extra envelop where i need to put my old phone to return to them. The call only took me 10-15 minutes and I believe VZW is aware that Tbolt has this issue even if its GB or the stock froyo rom.

i reverted back last night but i will def be back once things are more stable.. i already miss it

[Q] Why does my G2x keep shutting off randomly?

I've only had the phone for less than 24 hours and I'm ready to send it back. Someone help me out please.
My phone keeps shutting down randomly. I rooted, installed CWM (Yes the nvFlash), Installed Evils ROM from the dev section.
The phone shut down right before bed last night and it must have done it sometime through the night because I had to restart it in the morning. Today it turned off a couple of times and my logical thought was that it was the ROM.
I switched over to EaglesBlood 1.0.5 hoping it would be a little more stable. It took a little longer, but it still shut completely off.
Nevermind the battery life I just want it to stay on. I'm no genius, but I'm pretty decent with ADB and terminal if I can fix it. Let me know if I'm overlooking something.

this phone has several issues. check the rest of the forums. what you are experiencing is one of them and it only gets worse from here.....

unclemik9 said:
this phone has several issues. check the rest of the forums. what you are experiencing is one of them and it only gets worse from here.....
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Click to collapse
I've read most of the issues. I was hoping there was a way to fix it. I talked to a customer service rep at the Tmo store today. He said there is supposed to be an update released by the end of the month.
I rooted so I never have to worry about releases. Usually Cyanogen and his team are all over this kind of stuff. (Cue G1)
I really wanna know why it's doing it and how to fix it.

You by chance have an app that flashes the home buttons as a notification? When I deleted that, my random shut offs dropped...
Is it shut down? Or is the screen black? I get the occasional black screen... if you hit the power button the screen gets a little brighter... if it's that you can just do a hard reboot, power+volume up
Sent from my butt using XDA Premium App

Still not working

Okay I think this will help out. I'm been trying different ROM's for a couple of weeks now in an effort to get this to stop this is what's happening.
1. The phone shuts off completely and you need to pull the battery out to get it to turn on with the power button.
2. The phone turns off during a call or during use and starts up again with the boot animation.
3. Shuts off while charging in the middle of the night or while on the car charger.
What app needs deleted or removed? How do I do it? I'd like to post the solution up for anyone having this same problem.
BobbyDukes707 said:
You by chance have an app that flashes the home buttons as a notification? When I deleted that, my random shut offs dropped...
Is it shut down? Or is the screen black? I get the occasional black screen... if you hit the power button the screen gets a little brighter... if it's that you can just do a hard reboot, power+volume up
Sent from my butt using XDA Premium App
Click to expand...
Click to collapse

Download this Rom. It is based off of the GB update from LG and lets you keep root. It may solve your problem. http://forum.xda-developers.com/showthread.php?t=1158513

pdxmatts said:
Download this Rom. It is based off of the GB update from LG and lets you keep root. It may solve your problem. http://forum.xda-developers.com/showthread.php?t=1158513
Click to expand...
Click to collapse
I'm flashing this ROM now. I'll try running it for a few days and see if I get any improvements.
I hit the thanks button. I'll post what happens.

I am getting the same problem with my G2x randomly and whiles its charging and I have tried roms CM7 Nightly, EaglesBlood, Trigger, and MIUI but all start shutting off sooner or later. Tell me if that rom fixes yours.
Sent from my Transformer TF101 using XDA Premium App

It's a hardware problem unfortuantely

strung said:
It's a hardware problem unfortuantely
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Click to collapse
So should I send for another phone? Or try fixing this one?

strung said:
It's a hardware problem unfortuantely
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Click to collapse
not necessarily. never had a single reboot until the new baseband and rom combo I am running now. now i seem to lock up every time i take the phone off a full charge in the morning.

Another company to add to the "I will never buy a phone from this manufacturer again" category.

Kevc44485 said:
Another company to add to the "I will never buy a phone from this manufacturer again" category.
Click to expand...
Click to collapse
If you added a company for every time they had a flawed product, you'd end up making your own electronics.
Sent from my amazing LG G2x running Bionix Reloaded v1.4

[Q] Anyone have success fixing restart issues?

I've had my G2X for about a month, and have been experiencing the common issue where my phone randomly shuts off and the only way to get it to turn back on is to pull the battery.
I've installed the GB update, that didn't fix it. Factory reset didn't help either.
Has anyone successfully fixed this issue on their phone? If so, what'd you do? Is there any chance that rooting my phone would correct the problem?
Sorry if there was a post about this, I couldn't find anything talking about if anyone's been able to fix the problem.
Thanks

yes... the onlyhh way to fix the problem is to root! nvflash clock work mod recovery, then flash eagle blood 2.3.3 rom and it is perfect...

Thanks, this did indeed seems to do the trick. Not a single reboot so far after 2.5 days.
Sent from my LG-P999 using XDA App

My G2X actually restarted on its own today. It was the first time since the first few days I had the phone over a month-month and a half ago. Wasn't really a big deal, lol. It comes back on.

Have been playing with this phone for 3 days now and haven't had any issues (I did install xboarder's stock rooted version). Minor screen bleed is the only issue.
Sent from my LG-P999 using XDA Premium App

Finally, someone (dmaniscool) who can say they switched to an xda dev'ed ROM and got rid of the lock ups. I've posted many times asking if anybody ACTUALLY FIXED a problem (specifically the battery pull lock up); I got no responses, and someone finally stated it. Great. Next time my wife's G2x locks up, I'm rooting and putting a ROM on it.
Thank you dmaniscool
-Bob

so, PLEASE dmaniscool, occasionally update this thread with your lack of lock-ups, or if you get a lock-up. PLEASE!!!
Thanks,
-Bob

namklak said:
so, PLEASE dmaniscool, occasionally update this thread with your lack of lock-ups, or if you get a lock-up. PLEASE!!!
Thanks,
-Bob
Click to expand...
Click to collapse
Will do, so far so good! I had no experience with rooting, and was able to figure it out looking at the guides available on the forum. It kind of looks intimidating, but it's not actually very difficult.

By restart does everyone mean just shuts down? Mine never restarts, it will just shut off.
Sent from my LG-P999 using XDA App

RZJZA80 said:
By restart does everyone mean just shuts down? Mine never restarts, it will just shut off.
Sent from my LG-P999 using XDA App
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Click to collapse
Mine did both actually, shut down and restarts. But mostly just shut downs, which required a battery pull to power back on.

My 2 will do both - but I think the "shut-off" is a lock up, because the longer I leave it locked up, the less battery I'll have after I do a battery pull.
8 days of both phones not locking up by doing one restart per day per phone.

Since I raised the minimum CPU speed to 389 from 216, I have far fewer sleeps of death
You don't wanna know where this was sent from.

I've tried every ROM and kernel combination possible and nothing actually fixes these problems for me.

Wow this post was scary at first, I had a thunderbolt and no matter what. RUU, Different ROMS, Stock, Kernels, Radios. Changing all that didn't matter it still turns off constantly and doesn't turn back on till I do it meaning no text or calls, basically same as having a phone on silent all the time without even having the luck chance of pulling it out while ringing.....

I am on miui x.26 (whatever kernal that comes with it) and have over 40 hours of uptime. I haven't had a crash yet, I just manually restart every couple of days because I'm weird like that.
Sent from my LG-P999

Well 6 days into it and I've had a total of 2 shutdowns. I don't know if it was a coincidence, but both times were after being outside when it was ~90 degrees out.
This is still much improved, I used to get 3-4 per day on average.
I'm using Eaglesblood 2.3.3. I'm thinking of trying MIUI because it's so nice looking.

For me I did a battery replacement the first time directly from T-Mobile and the phone continued restarting on me. I was just about to request a replacement phone from T-Mobile until I recently purchased a different brand of battery containing the same specs as the stock battery and to my surprise no overheating and definitely no restarts. I feel that the restarts and lockups are due to faulty batteries shipped out with the phones. I'm suprised no one has mentioned this.
Sent from my LG-P999 using Tapatalk

Do you mind sharing what brand battery you purchased?
Sent from my LG-P999 using XDA App

Wow, I told the CostCo kiosk girl I was having lock up problems and I had my grandkids with me. She took my phone and pulled the battery - at the same time my grandson stated he had to go to the bathroom NOW. She either looked at the battery or something on the phone under the battery. I didn't have time to ask. She didn't really comment and gave me my phone back.
Hmmmmmm........
-Bob

ok so do they know what exactly is causing the shut downs or reboot on this phone? i just got mine today and it was pre installed with gingerbread and idk if there is root for the gingerbread build yet. i just want root but no custom rom for me. i love the stock rom. it kicked the crap out of my sensation 4g as far as speed goes in everyday use.

Phone acting stooopid.

Ok, so my phone is just not wanting to work. One day it just started to randomly reboot. I was thinking since it was around 100 degrees in my house, my phone was over heating. Then it would go from random hard reboots, to not turning on at all. It would even happen in recovery, and my phone can rarely flash a rom now. I know this is because some really stupid reason. I feel like my battery comes loose, or something XO Any help is good help =D

AgentCherryColla said:
Ok, so my phone is just not wanting to work. One day it just started to randomly reboot. I was thinking since it was around 100 degrees in my house, my phone was over heating. Then it would go from random hard reboots, to not turning on at all. It would even happen in recovery, and my phone can rarely flash a rom now. I know this is because some really stupid reason. I feel like my battery comes loose, or something XO Any help is good help =D
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Click to collapse
Well maybe put a different battery in, maybe the one you have if failing.
Sent from my myTouch_4G_Slide using Tapatalk 2

wiswis said:
Well maybe put a different battery in, maybe the one you have if failing.
Sent from my myTouch_4G_Slide using Tapatalk 2
Click to expand...
Click to collapse
I have no clue where my other battery is at XO

I keep on getting status 0 in recovery with any rom. But when that isn't happening, the rom will hang on flashing. Like Bulletproof 1.1, it will hang at Apply Kevlar ...please be patient.

Fixed it, flashed a backup :3 Any clue why it did this? I had to format the phone like a million times Xo
::Sense 4.0::

????? That's weird ???????
Sent from my myTouch_4G_Slide using Tapatalk 2

Ok, so my phone was acting dumb. I was finally able to get it to boot, but knock on wood *knocks on wall*. I had to flash to stock (Still S-Off). Now I'm booted and running fine. I have no idea why. :T Puzzles me, also I'm tired as hell. So this might be very random.
I couldn't get my phone to stay on for more than 10 minutes. Sometimes it just wouldn't. Boot. I was not able to get Roms to flash (status 0).
So I (re)flashed CWM 5.5, and that seemed to help. Then I was only able to use backups.
Then I just couldn't get my phone to work :T
So I flash the update in the Hboot to get back to stock.
1st it booted fine. But I rebooted to Hboot, and got funky issues (would not boot past bootanimation)
Flash Hboot update twice.
Then I did two factory resets in Hboot.
Then I got my phone working. I've been slowly typing this over 1 1/2 30 Rock episodes. No reboots :T Should I unlock and get CWM on here? I feel like my issue was not being on a stock kernel. Plus on stock I'm getting crazy battery life.
I'll see how my night charge goes. Hopefully she stays booted :d
Sent from my myTouch_4G_Slide using xda app-developers app

Sounds like maybe the internal memory chip is going south. At least something to consider.
How long have you had it now? Approaching the limit of rewrites flash memory is good for?
Sent from a digital distance.

Blue6IX said:
Sounds like maybe the internal memory chip is going south. At least something to consider.
How long have you had it now? Approaching the limit of rewrites flash memory is good for?
Sent from a digital distance.
Click to expand...
Click to collapse
I just got a replacement phone about a month and half ago. The only Rom it stays stable with is the stock Rom. That makes a lot of sense tho', I was thinking my phone couldn't handle a UV. My phones running perfectly (and faster, and smoother than ever). I'm going to try unlocking it again, and reflashing the recovery. See how far that takes me.

Ok, so I unlocked my bootloader (No recovery). It was having trouble booting. Wouldn't boot with the USB plugged in. But I'm still 100% stock (S-Off, Unlocked). I'm going to run stock for 2 hours, and see if I get reboots.

So my phone acts up on custom kernels, that's what I'm seeing.

So my phone starts acting up when the battery is below 15%, and not running a stock kernel. :T