Samsung gt8500 repairs - General Questions and Answers

Hello,
I have samsung wave that stopped vibrating after about 7 months. The phone was fine otherwise. Still, since i picked a newer one i decided to bring it to a samsung certified repair shop here in germany and after a few weeks i got a letter saying the phone is not only damaged beyond repair but also completly dead. The cause stated was corrosion due to liquids. I take good care of my phones and never did the phone get anywhere near any liquid. But ok admitting thats true... some guy at the shop told me it was now completly dead because the corrosion had eaten its way through the rest of the circuits. They now want 20euros just to send me a broken phone back or they will "dispose" of it for me...
Im no expert and my hardware engineering classes are a while back, but this sounds pretty darn strange to me. Can anyone out there tell me how plausible this is or give me some advice?
Id be really grateful. Thanks,
Ludwig
Sent from my GT-I9100 using XDA App

Related

Repairing Broken Display of i9003: Is Sammy service centre charging me right?

Hi all,
Due to a bad drop off the 2nd. floor balcony to the street under, my i9003's display got cracked. Everything except the display (blank, black) was working fine, I could hear it ring when someone called.
I visited the authorized sammy service centre nearby and they inspected the phone. The entire display part (which has a pcb stuck to it and non-removable) needed to be replaced. All other things including the mainboard and back casing were ok.
They gave an estimate of Rs.7000 (US$ 140). Today I called and they said, your device is ready, total bill would be Rs.7000+4% VAT=Rs.7280
I wonder it is the exact price they gave estimate for... something fishy? Any inputs if I am being overcharged? Did anyone here go with a display change before?
TIA
On physical there is no warranty. U have to pay to them.
agnivo007 said:
Hi all,
Due to a bad drop off the 2nd. floor balcony to the street under, my i9003's display got cracked. Everything except the display (blank, black) was working fine, I could hear it ring when someone called.
I visited the authorized sammy service centre nearby and they inspected the phone. The entire display part (which has a pcb stuck to it and non-removable) needed to be replaced. All other things including the mainboard and back casing were ok.
They gave an estimate of Rs.7000 (US$ 140). Today I called and they said, your device is ready, total bill would be Rs.7000+4% VAT=Rs.7280
I wonder it is the exact price they gave estimate for... something fishy? Any inputs if I am being overcharged? Did anyone here go with a display change before?
TIA
Click to expand...
Click to collapse
in which service center did u go go to the lee road center they are the best.
vishal24387 said:
On physical there is no warranty. U have to pay to them.
Click to expand...
Click to collapse
Yes, I'm fully aware of it. My question is: are they charging right for the replaced part and labour charges?
podanimesh said:
in which service center did u go go to the lee road center they are the best.
Click to expand...
Click to collapse
I went to Barrackpore...closest to me. I rarely go to the hustling and bustling proper Kolkata... it's tiring!
@Anyone: If you have contacts with a sammy service center (or even an employee), kindly confirm the cost of the display part.
Tatz strange I had my display replaced freely only a month back following the phone falling onto the tiles! But the display was working, ABCs the touch was not! I told them since morning it's like this and they changed it in an hour while I was in India for Diwali! luckily this happened while I was there.
☞★sent from drajax's Galaxy SL!!! *♂ツ
I guess that's because you do not have physical evidence of damage, still the OP got charged 140USD is pretty steep >_<. I guess I should not drop the phone.
Sounds about right for official service. In Malaysia a cracked display + glass will incur about RM350, do the maths.
They are charging right , offcourse it is more amount to pay if you compare to local market. In DELHI if you went to GAFAR market(India largest mobile market) then you will get your display from 1.5k to 4.5k depending upon build quality.
Just check local market first if you didn't paid.
Sent from my GT-I9003 using Tapatalk
I think you would get it done within 4.5-5K in Bangalore. The AMOLED screen WITH some lights costed 7K for a friend of mine in Bangalore...Only screen should obviously be nearly 4.5 - 5K ...That's it~! Not more
Well, they said that the entire LCD Assy needed to be replaced as it comes in a sealed monoblock part which houses the top cover, gorilla glass, touch buttons, the lcd, sensors like proximity, light and front cam all on a pcb stuck to the lcd. In fact if you imagine total front part including the metallic rim, that is all the LCD assy holds.
The back cover, main assembly and mother board were OK.
I dug up a service manual and confirmed the part number: QFR01 (GH97-11829A)
Thanks everyone for your inputs... I guess there is no scope of saying anything to the service center guys as they have already completed the repairing... But still, I'll bluff them about friends getting that done for 5.5k! LOL
Sent from my GT-I9003 using Tapatalk
hi
i had my display replaced for Rs 4500 due to a crack near the 'back' softkey..
i got a concession of 20% since the mobile was only 2 months old
it costs 5400
agnivo007 said:
Hi all,
Due to a bad drop off the 2nd. floor balcony to the street under, my i9003's display got cracked. Everything except the display (blank, black) was working fine, I could hear it ring when someone called.
I visited the authorized sammy service centre nearby and they inspected the phone. The entire display part (which has a pcb stuck to it and non-removable) needed to be replaced. All other things including the mainboard and back casing were ok.
They gave an estimate of Rs.7000 (US$ 140). Today I called and they said, your device is ready, total bill would be Rs.7000+4% VAT=Rs.7280
I wonder it is the exact price they gave estimate for... something fishy? Any inputs if I am being overcharged? Did anyone here go with a display change before?
TIA
Click to expand...
Click to collapse
i gt replaced within 5 mis.. they charged me 5400rs
Update: Finally received it from the service center. Looks spanky new! Seems they replaced the main body frame too. Billed me Rs.7200. The senior tech wasn't there then and could not talk for a discount...
Came home, fired kies and updated to official GB I've been waiting for!
Guys, suggest you take care about not cracking the display... it really makes a hole in the wallet...
agnivo007 said:
Hi all,
Due to a bad drop off the 2nd. floor balcony to the street under, my i9003's display got cracked. Everything except the display (blank, black) was working fine, I could hear it ring when someone called.
I visited the authorized sammy service centre nearby and they inspected the phone. The entire display part (which has a pcb stuck to it and non-removable) needed to be replaced. All other things including the mainboard and back casing were ok.
They gave an estimate of Rs.7000 (US$ 140). Today I called and they said, your device is ready, total bill would be Rs.7000+4% VAT=Rs.7280
I wonder it is the exact price they gave estimate for... something fishy? Any inputs if I am being overcharged? Did anyone here go with a display change before?
TIA
Click to expand...
Click to collapse
I guess you missed the opportunity to upgrade you device. I guess paying 7.5K for the device is waste becuase you can not resell the device with atleast a little profit. My advice is dont change. But a new phone like galaxy nexus from US (15 to 17K)
chkneo said:
I guess you missed the opportunity to upgrade you device. I guess paying 7.5K for the device is waste becuase you can not resell the device with atleast a little profit. My advice is dont change. But a new phone like galaxy nexus from US (15 to 17K)
Click to expand...
Click to collapse
He already changed the display and this thread is 8 months old mate.
Sent from my GT-I9100 using xda premium
Display problem
I sleep with my phone besides me....I might have rolled over it in sleep real bad today and in the morning I see the display showing red strips in bright areas of the screen...Eg.Google search bar, Keypad, etc...
I asked at a phone repair shop it costs 4.5k(Samsung original) wheras Samsung service center quoted a price of 6950Rs somthing...
Can anyone judge what the problem might be...Do i need to get a new display panel....?
please HELP!
I have tried to take snap shots of the Screen...Attached
u r being charged too much i got my screen fixed in rs 5600 from the service center
i had the same problem
I just found out today that the problem comes n goes away...the display becoms normal for a while n then again goes back to being patchy red....

Help on identifying problem

Hi guys,
My htc fell in water, but I have dried it up. Now when I press the power key, the screen does not turn on. Then, when I press it again to supposedly off the screen, the screen turns on and off in 1second. So I can catch a glimpse of the lockscreen. So I was wondering, does anyone know why this is happening?
Is this a problem I can fix myself or should I bring it to a repair shop?
Any recommendation on a repair shop besides HTC. HTC did not even bother to look at my phone, they just saw the water indicator and said it would be $300-$500, which in fact, I know that it would not be that much.
So if anyone could help me, thanks.
I'll upload a youtube video so you guys can get a better understanding.
http://www.youtube.com/watch?v=TBVeprvekgY
Had the same accident on my wifes last Nokia, couldnt repair it myself and brought it to a repair shop. They told me to throw it away because the water sensor inside the phone reported the accident audn a repair would be as expensive a an equal ne phone. sorry mate, dont hope too much ...
I guess I shall just get a new phone, like an evo 3d or something. Thanks anyway
Or they can replace the parts that's been damaged. But i'm not sure if the repair costs more than buying a new phone.
I believes LCD internal circuit detect short and turns of lcd to prevent damage.
LCD may still have water inside or main board may have been damaged.
It is impossible to guess so repair tech must use parts from good phone and swap one by one to bad phone until bad part is found.
Most repair shop will not have ability to do this so they will charge minimum $200 ( average cost for them to buy phone) or they will assume LCD is defective and quote about $150. ( their charge for LCD replacement)
HTC just charges you phone refurb charge ( for customer not their cost)
I recommend sell on eBay for $150 and buy new(used phone) on Craigslist($200-$250).
I assume since you are asking this question you don't do many or any repair...if this is true...I highly suggest you keep it that way to prevent accidental and uneccesary damage
PM me and I can assist with repair/replacement
Sent from my HTC Sensation using XDA App
I was kinda hoping to fix it, but I guess I should go to HTC and ask them for an exact amount of price needed to fix this phone.
I doubt there's anymore water in the phone cause I have dried it for 3days in rice and even hair dryed it.

Replacing LCD+digitizer

About to replace my LCD and digitizer after an accident that has left my phone useless
I found a guide online and the items needed.
any heads up or pointers I should know about before doing this?
I hope you have insurance... First time I tried to open something electronic up, I cracked the screen! (ipod) be careful man
Sorry to hear man, but before you do anything you aren't really comfortable with I would suggest looking at some local cell phone repair shops. My brother cracked his LG G2x and the price for the digitizer was abour $75. We searched on yelp.com and called around and found a great shop that would repair it for $95 within two hours. Some places were charging well over $100 and would take at least 5 days to repair.
In the end though my brother was extremely happy with the experience and once he got his phone fixed he flashed a new ICS rom and it was literally a brand new phone! Good luck though my friend.
I cannot stress it enough, get an HTC digitizer! I bought a $30 one off of amazon and it gave up after a month. Get a cell phone tool kit and plenty of the two sided tape, just in case the screen needs to be redone. It's not hard to do, it just requires some time and a little patience. You'll do fine.
Sent from my HTC Glacier using Tapatalk
Phandemic said:
Sorry to hear man, but before you do anything you aren't really comfortable with I would suggest looking at some local cell phone repair shops. My brother cracked his LG G2x and the price for the digitizer was abour $75. We searched on yelp.com and called around and found a great shop that would repair it for $95 within two hours. Some places were charging well over $100 and would take at least 5 days to repair.
In the end though my brother was extremely happy with the experience and once he got his phone fixed he flashed a new ICS rom and it was literally a brand new phone! Good luck though my friend.
Click to expand...
Click to collapse
It's not that I don't feel comfortable with it, just never attempted it. I've done small electronics repair before though so i'm sure this will be fine.
Also thanks,
I'll let you guys know how it goes.
I'm replacing my wife's digitizer soon but I got a cheap one off eBay. Hopefully it doesn't have issues. It comes with a kit including the tools needed. Supposedly.
phone wont work after replacing the screen.
any ideas y it wont work,
The phone won't boot up at all? or is the touch screen not working?
Make sure all the ribbon cables are properly connected and are not broken. If not, you might have gotten a defective screen replacement.
RE:
Hi,
I replaced my digitizer.
To anybody who will do this in future, when you put the new digitizer in place, make sure that no dust or other things get under the glass.

[Q] LG refuses to repair; what should I do?

My device recently survived quite the impact, the screen got shattered, top right edge got deformed a little and then the ON/screenlock button stopped working the next day, but otherwise the phone was fully functional. So I sent it back to LG for repairs and the next week I get it back in the same condition, with a note saying it's not repairable/board cracked. I called them up, and got an image of the motherboard showing no cracks whatsoever, yet they still didn't want to re evaluate their conclusion when I created a new RA. When I got the phone back the battery was dead and even though I charge it I cant turn it on, until the button is replaced. LG suggested I contact Google for repairs, Google said I should contact LG. These people are helpless, they don't know anything. I could do the repairs myself, but I can find all the required parts online. Can I get some suggestions on my next step?
"Thank you for contacting LG Customer Service.
We are sorry to hear about the problem you are experiencing with your LG device, however, your phone has already been inspected by our technitians at our repair facility and, unfortunately it has been determined that it is not repairable.
We recommend you contact your carrier for any replacement possibnility."
not much to do but to repair it yourself if you want then, or maybe look for one on swappa?
for parts http://www.etradesupply.com/lg/android-models/lg-nexus-5.html or ebay
btw it looks like you need this http://www.etradesupply.com/lg-nexus-5-lcd-screen-and-digitizer-assembly-with-frame.html
Screen and battery are no problem, i could replace them any day. The power button (blue circle in the pic) doesn't work, if that's the issue, I would need to replace it, but I can't find any replacements. I actually spotted a tiny crack on the board (red circles). Ugh. Would i have to replace the whole thing?
Maybe its best to sell it for parts and buy a new one, that phone looks allmost like a total-loss. Maybe some of the internals are damaged also and total repair would be too expensive.
ImAShark said:
Screen and battery are no problem, i could replace them any day. The power button (blue circle in the pic) doesn't work, if that's the issue, I would need to replace it, but I can't find any replacements. I actually spotted a tiny crack on the board (red circles). Ugh. Would i have to replace the whole thing?
Click to expand...
Click to collapse
I have issues with the power button too because mine get stuck lot of times and it's verry annoying. I've contacted LG service center but they said that because it is soldered to the mainboard the only option to repair is to change to mainboard. I'm shocked . I haven't got warranty here because I bought it on Play Store in Canada and I'm living in Europe.
Btw I've started to research this issue and the parts and it seems these switches are the same as Samsung uses in their new galaxy phones. There are tons of pieces on ebay from it. But changing it is hard. You need a good heat gun which is able to point the heat to a small area and you have to heat the switch only. If you heat any other parts, then you phone is dead...
http://www.youtube.com/watch?v=F0xMMn1DRWs
But I'm not hundred percent sure that these are good switches for us, they just look the same :/
Kresshy said:
I have issues with the power button too because mine get stuck lot of times and it's verry annoying. I've contacted LG service center but they said that because it is soldered to the mainboard the only option to repair is to change to mainboard. I'm shocked . I haven't got warranty here because I bought it on Play Store in Canada and I'm living in Europe.
Btw I've started to research this issue and the parts and it seems these switches are the same as Samsung uses in their new galaxy phones. There are tons of pieces on ebay from it. But changing it is hard. You need a good heat gun which is able to point the heat to a small area and you have to heat the switch only. If you heat any other parts, then you phone is dead...
http://www.youtube.com/watch?v=F0xMMn1DRWs
But I'm not hundred percent sure that these are good switches for us, they just look the same :/
Click to expand...
Click to collapse
I've done the repair on a Galaxy S3 using the part from Ebay. Let me tell you now that it is a pain in the ass if you don't have good micro-soldering skills. I don't, lol, but my father does and he got it done for me. Be warned, you will mess up the board if you don't know what you're doing, but it can be done. Maybe find someone local who can do the swap for you.
buy a new one, cause this one is a dissaster! keep it for repairing parts...

issue with S8+ screen

I have got my S8+ for almost 2 months now..it's a great phone and I really like it.
I were making a phone call and all out of the sudden got this ugly black spot in my infinity display and It doesn't go away.
help me out what shall I do ?
I think you need to send it to Samsung for repair. That's clearly an hardware issue.
tufftatino said:
I think you need to send it to Samsung for repair. That's clearly an hardware issue.
Click to expand...
Click to collapse
I am still underwarranty so will it be a repair or a replacement unit ?
That depends on where you bought it.
I know I can have a replacement with the shop I got it from. (Darty France btw).
But I remembee Samsung take it to repair and lend you a phone.

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