Hi there.....
I'm from new zealand... And i used to have bricked or dead samsung galaxy tab and i was very frustrated of how can i fix it or if there's any chance at all to revive it...
Until i found here and read on some of the forums on xda about mobiletechvideos.com .... They were very popular in fixing different kind of phones even the latest one. I urgently send them in the u.s my phone via courier... Amazingly they were able to resurrect my phone without a hitch!....
Hey .. Im not a paid actor to promote their services ....am a real person which is just thankful enough.... they were able to help me ...even i'm miles away...
Thanks again mr. Jgroce of mobiletechvideos.com
MobilTechVideos resurrect my GT-i9003
Hi, just to share my mobileTechVideos review with XDA members,
I bricked my phone by flashing it with the wrong firmware (GT-i9000 firmware instead of GT-i9003 firmware).
The phone wont turn on and the screen stay black with no power button, no recovery mode...nothing !!! and I found mobiletechvideos via XDA forum.
and.....HE MADE IT !!!!!! It's AWESOME !!! A VERY BIG THANK YOU, I thank that my phone was dead, and he resurrect it ! You are the best..
I live in Tahiti (French Polynesia) and I thank that the distance will be a problem for sending the phone and have it back, but no ! Everything was perfect...The communication with mobiletechvideos via the website is easy and fast, I had an answer very quick.
I highly recommend !
A very BIG Mauruuru (Thank you in Tahitian) to Josh
Thanks guys. To anyone considering us, we are the real deal and I help out all the time here on XDA throughout the forums and I'm an active member.
He Did Good for Me
I sent my Samsung phone to mobiletechvideos to get unbricked, just got it back a few days ago, and it's indeed unbricked. That cost me $50 and postage, plus $10 for ICS and root access. Everything is as promised.
The turn-around time? He didn't quite meet his announced standard (perhaps the July 4 holiday was a factor) but I'm not complaining. I got it back 2 weeks and 2 days after I sent it in. Not bad.
If you're in New Zealand? You'll have a longer shipping time, I guess, but I'm sure he'll do a good job for you.
One thing ... if you're reading this Josh ... if you happen to remember, could you tell me what you did to unbrick my phone? I put up a thread on the TMobile site about it that drew more than 3,000 views and replies from 81 people, nothing suggested would work. You must know something the rest of us don't.
I'm also a little curious to know how you learned to do this stuff. Kindly, R
JTAG
I bought a Galaxy Note GT 7000 with GB then Rooted with Odin and flashed a couple of custom ROMs including King Droid v2&3. As soon as the Samsung stock ICS was leaked, (being confident after success with 4 different ROMs), I rushed into flashing buggy stock XXLPY and got stuck on ! yellow triangle! I tried XDA SuperBrick Odin, PIT, Bootloader, PDA, Phone, & CSC. Went well up to repeatedly hanging on factoryfs.img - NAND Write Start!! Looked for JTAG tech. Found the closest one to my home in Toronto Ontario Canada. NOT RECOMMENDING cellulartech.ca! I got my NOTE back a couple of weeks later in more or less the same condition? Because of your recommendations, I think I might look up mobiletechvideos.
zhandele said:
One thing ... if you're reading this Josh ... if you happen to remember, could you tell me what you did to unbrick my phone? I put up a thread on the TMobile site about it that drew more than 3,000 views and replies from 81 people, nothing suggested would work. You must know something the rest of us don't.
I'm also a little curious to know how you learned to do this stuff. Kindly, R
Click to expand...
Click to collapse
Lol man, if he tells you, then he won't be able to continue his obviously highly successful business
Sent from my MB508 using xda premium
My experience with MobileTechVideos
I am from Oceanside, CA and I sent my Samsung Infuse to Josh because I wanted to get the rear housing replace after dropping it at the gym. He was very understanding over the phone, taking plenty of time to talk to me and assure me of his talent and skill. I boxed my phone up and sent it off, and I was able to monitor every step of the way. Very professional. I've told quite a few of my Droid friends about his business.
After getting it back, I noticed a small glitch in it, and Josh immediately took responsibility for it. He offered to take it back to his shop and fix the problem, free of charge. I haven't received it back yet, but I have confidence that I'll see my phone any day now in perfect working order. I'll add to this post as soon as I get it and let everyone know how it went! :good:
Great work!
I was having problems with my Samsung Infuse power button. It's out of warranty, but I did have insurance through AT&T. I explored that, only to find that it was a $199.99 deductible, which I can't afford, nor want to pay. Especially since my upgrade is in January (Likely eyeing the HTC One X+ )
So after googling and searching fora, I read about Mobile Tech Videos on here. And read that someone suggested to a member with a similar issue.
I of course was very hesitant, like I'm sure many others, but figured... hey, $30, it's worth a shot, but I got it back and the power button looks absolutely perfect and good as new. And the phone is up and working again. After having borrowed an old iPhone 3G for about 2 weeks, I couldn't be more pleased with the service I received and more grateful to have Android.
Anyone that's having issues with their phone, MobileTechVideos is the way to go.
Again, thanks MobileTechVideos. And of course, XDA. Without either, I wouldn't have a functioning phone!
Another thumb up for these guys
Sent in my dead i747 for repair after I drove a stake through it's digital heart. MobileTech brought it back to life. These guys are worth every penny.
Be Aware.
I am extremely shocked on how MobileTechVideos screwed me over. I sent the phone to him about a week ago and got it back yesterday with no fix at all. I even have been sending him messages and he won't even respond. I was charged $75 and never got it back. What an unprofessional work of him to do. I think if he didn't know how to fix it, he won't even respond to your messages.
almsafer893 said:
I am extremely shocked on how MobileTechVideos screwed me over. I sent the phone to him about a week ago and got it back yesterday with no fix at all. I even have been sending him messages and he won't even respond. I was charged $75 and never got it back. What an unprofessional work of him to do. I think if he didn't know how to fix it, he won't even respond to your messages.
Click to expand...
Click to collapse
I'm very interested to know how this turns out... It's been 5 days: any news?
great job
Saved my stupid life after I flashed incompatible ROM on my Galaxy Note(I). Symptoms were: no signs of life except when connected to PC you can see flashing "CDMA device...something" in Device Manager. Got it back in ~10 days (holidays and I live in remote area). Want to say THANKS and recommend MobileTechVideos to everyone has bricked device as a last resort. :good:
As of above complain - there is a kind of mistake or smthing, hope its resolved already.
almsafer893 said:
I am extremely shocked on how MobileTechVideos screwed me over. I sent the phone to him about a week ago and got it back yesterday with no fix at all. I even have been sending him messages and he won't even respond. I was charged $75 and never got it back. What an unprofessional work of him to do. I think if he didn't know how to fix it, he won't even respond to your messages.
Click to expand...
Click to collapse
This customer was refunded promptly and IN FULL of the $75 they paid due to their device having a bad EMMC chip. I was a few employees short that week (week within just a few days of Christmas) due to the holidays so some things like processing refunds fell a bit behind to keep all operations in order. We are now operating at fully capacity as usual...
Please note, if any questions are ever needed and response is needed faster than standard email replies (usually within 2 business days) please feel free to call directly at 657-444-JTAG to speak directly with Josh or another technician immediately during business hours.
Thanks again for the positive reviews everyone...
-Josh
connexion2005 said:
This customer was refunded promptly and IN FULL of the $75 they paid due to their device having a bad EMMC chip. I was a few employees short that week (week within just a few days of Christmas) due to the holidays so some things like processing refunds fell a bit behind to keep all operations in order. We are now operating at fully capacity as usual...
Please note, if any questions are ever needed and response is needed faster than standard email replies (usually within 2 business days) please feel free to call directly at 657-444-JTAG to speak directly with Josh or another technician immediately during business hours.
Thanks again for the positive reviews everyone...
-Josh
Click to expand...
Click to collapse
Hi Josh, did you get my private message regarding my AT&T HTC One X? Thanks
I'll reply in just a moment.
connexion2005 said:
I'll reply in just a moment.
Click to expand...
Click to collapse
Thanks. Did you see my follow-up from December 31st? I want to send my phone soon, but I had some additional questions.
Hey I have a galaxy s 3 l710 (sprint).
I manage to brick it by installing the wrong kernel.
The only thing it does it shows is the light and had missing drivers.
I used driver max to get them and can see it as a com port in qpst.
Can a jig fix it or would I have to send it in to you?
This guy is the real deal, even if he's not all-powerful.
I sent him my bricked/fried HTC One X, which had stopped booting or even charging after using a faulty car charger (http://forum.xda-developers.com/showthread.php?p=35933372#post35933372).
Long story short, he was unable to fix the phone to a bootable status, but he did recover all of the files and photos that I had in it. Those photos had a lot of sentimental value for me, and to be honest they were what I most cared about when I realized the phone was bricked.
I recommend MobileTechVideos, even if I wish it hadn't been so expensive.
i send my sprint s3 in two days ago and called today. josh immeditialy answered the phone and answered all my questions cant wait to see the magic this guy can work!!
Sent in my hard bricked GS3 last week to Josh. Waiting to see what happens. Will post results.
Related
First off I hope this is in the correct section, I figured it was an appropriate place as any. I lurked around the Touch Pro section for a while (in fact xda-developers was the reason I purchased the Fuze in the first place) and have had a great time playing around with custom ROMS and apps for the device.
I went back to an old Nokia device a while ago because I wasn't really using data at all, but now I'm moving to Sprint to get the Evo 4G and this Fuze is still laying around, unused.
It's in great condition, almost perfect I would say, and I'll throw in the charger and whatnot if you would like.
I'd like to give it to someone from this community who needs or can make use of it. Just post a quick reason why you would like it and within a couple days I'll decide who to send it to.
Thanks for making my first experience with an HTC WinMo device so fun!
Well I would like to have your phone, since my TP has an awful ghosting on the screen which makes the screen really hard to read sometimes, but if there are other people that can make better use of it (like ROM developers) they of course have a better reason for getting it than me ^,^
I wouldn't mind to pay you the shipping costs of course, so that your expenses are covered. I'd give my current TP to my girlfriend, she has a crappy Sony Ericsson phone now
Thats a very generous offer. I do not intend of keeping my Fuze much longer personally as I am growing annoyed with microsoft. But i have yet to find any android based phone i like (Aside from the Droid, but i despise Verizon).
Unfortunately, my Fuze has a defective touch screen. My original Fuze never had working wifi, which was then replaced under insurance with a refurbished phone. This phone is great and all, except for the loose keyboard and faulty touch screen.
When i draw a line across the screen with my stylus in notepad, you can see the line curve and go under or above the dead zone, very freaky and annoying. Most likey if you are willing to give it to me, mine would be given to my soon-to-be fiance as she is leaving her host family (au pair) and will have no phone.
Regards
- Mike
(seriously though, i'm sure there are much more deserving people of this sweet phone, but if you are interested, i will pay for shipping and handling)
UPDATE - Ok, Captain Throwback needs it more - my vote is to give it to him ha ha.
Hello!
I don't know if you know me, but I'm Captain_Throwback, a Mod here, and also a Raphael chef. I've been having issues with my Fuze of late, and fortunately, since I have insurance on my device, I was able (just yesterday) to get a Tilt 2 as a replacement for my device. Unfortunately, that means I can longer produce Raphael ROMs for my loyal ROM users, and I'd really hate to stop doing that - it's been quite a process getting my Kitchen together (3 times now), and putting together ROMs that are stable and to my liking. The insurance company claims "right of salvage" on any replaced devices, so unless I want to pay full retail for the Tilt 2, I have to return my Fuze to them. So, it was suggested that I post in this thread for a shot at having another Fuze, so that I can continue cooking for this great community, and update my ROM which is over a month old, at this point.
I have a few dollars in my Paypal account, so I wouldn't mind covering shipping costs, and throwing a few extra dollars in there for it as well, since I understand the device isn't free. But I'm sure (as the above poster noted) there's someone who needs it more than me.
I'm sorry to hear that you never got the full potential out of your Fuze (perhaps you should've flashed my ROM on it ), but I'm sure someone here will give it a good home, and make sure that it gets used well. Happy choosing!
I always want to have htc touch pro but its too expensive to me on my country But i have Blue Angel Decision is yours....
Sorry for my English...
Over the weekend my touch screen just completely stopped working and i have not idea why, i contacted at&t for insurance replacement but they arent helping me at all, since i bought it from newegg with a service plan through at&t theres some confusion about the insurance and i think i got really screwed. long story short they wont help me unless i renew my 2 year agreement and newegg cant do anything either. im inclinded to fix it myself but im pretty broke with other expenses so im completely phoneless until i can figure something out. ive already flashed back to the stock rom and checked the cable to the lcd and that seems to be whats wrong but to get a new cable id have to order it from hong kong and that seems like the least desirable option, going 4 weeks with no phone would be terrible for me. ive got other stuff on my plate but i dont want this to turn into a total sob story, if theres any way i can get some help i would be ecstatic. id throw whatever money ive got towards it as well
Hello,
Giving away a touch pro? How kind =]. Well I am searching another Touch Pro, I want to give it as a present. the Touch Pro's here are barely available, Since they are outstores already. I would really like to give my friend a touch pro for her birthday, I guess that would be so cool for her =]. Also this could be a good present since I have a crush on her :$. Im a big fan of the Touch Pro, and I really convinced people around me that they should get one too. They really like the device. I could make a "fake" message that my Touch Pro just broke, but no. I am just being honost, I hope you will give the Touch Pro to whoever deserves it.
Good luck,
Armazia
Armazia said:
Hello,
Giving away a touch pro? How kind =]. Well I am searching another Touch Pro, I want to give it as a present. the Touch Pro's here are barely available, Since they are outstores already. I would really like to give my friend a touch pro for her birthday, I guess that would be so cool for her =]. Also this could be a good present since I have a crush on her :$. Im a big fan of the Touch Pro, and I really convinced people around me that they should get one too. They really like the device. I could make a "fake" message that my Touch Pro just broke, but no. I am just being honost, I hope you will give the Touch Pro to whoever deserves it.
Good luck,
Armazia
Click to expand...
Click to collapse
sorry man but im not a butthole, im pretty screwed right now, i can upload a video with a time stamp of me trying to calibrate the phone because thats as far as i can get since i flashed it back to stock trying to fix it.
euralnolat said:
Over the weekend my touch screen just completely stopped working and i have not idea why, i contacted at&t for insurance replacement but they arent helping me at all, since i bought it from newegg with a service plan through at&t theres some confusion about the insurance and i think i got really screwed. long story short they wont help me unless i renew my 2 year agreement and newegg cant do anything either. im inclinded to fix it myself but im pretty broke with other expenses so im completely phoneless until i can figure something out. ive already flashed back to the stock rom and checked the cable to the lcd and that seems to be whats wrong but to get a new cable id have to order it from hong kong and that seems like the least desirable option, going 4 weeks with no phone would be terrible for me. ive got other stuff on my plate but i dont want this to turn into a total sob story, if theres any way i can get some help i would be ecstatic. id throw whatever money ive got towards it as well
Click to expand...
Click to collapse
euralnolat said:
sorry man but im not a butthole, im pretty screwed right now, i can upload a video with a time stamp of me trying to calibrate the phone because thats as far as i can get since i flashed it.
Click to expand...
Click to collapse
I am not saying that its you, It just looks stupid that almost everyone posting here is saying that his own is broken..
Armazia said:
I am not saying that its you, It just looks stupid that almost everyone posting here is saying that his own is broken..
Click to expand...
Click to collapse
Hmm but then again why would anyone with a perfectly working phone reply to this thread? It's quite obvious that only people with malfunctioning phones will reply xD
If it ain't broken, there's no need to fix it ^^
atticus182 said:
Hmm but then again why would anyone with a perfectly working phone reply to this thread? It's quite obvious that only people with malfunctioning phones will reply xD
If it ain't broken, there's no need to fix it ^^
Click to expand...
Click to collapse
Thats right.. But some say its suddenly , But yea, its your thread
i'd like to make a suggestion.
while Captin_Throwback is hard to ignore on this (rom maker and all) i would like to suggest donating your fuze to the hard workers developing android on our devices. i'm sure they would like to have another for when nand testing starts and whatnot.
just a thought.
hamagc said:
i'd like to make a suggestion.
while Captin_Throwback is hard to ignore on this (rom maker and all) i would like to suggest donating your fuze to the hard workers developing android on our devices. i'm sure they would like to have another for when nand testing starts and whatnot.
just a thought.
Click to expand...
Click to collapse
Good One, you can treat my response as non-existent, because either the Captain or the XDAndroid Team could make far better use out of it than me ^^
my phone isn't broken, so send it to me!
Mine isn't broken, it just sucks. You should send it to me. I can sell it and my phone on ebay and have enough money to get a phone that doesn't suck.
Well thanks for all the interest, I think I'm going to send it to Captain Throwback.
Decision made ... thread closed.
Check out their twitter page.
http://mobile.twitter.com/tmonews
"TmoNews It's amazing that a new story is surfacing about the G2x not being replaced for ANY issues and @TMobile and @LGUSAMobile remain silent"
"TmoNews @TMobile Any response to the G2x story about no more warranty replacements being issued?"
Apparently, Tmobile is stating that the replacement unit will still have the same issues, so they are not replacing them anymore fro any reason.
Yep, I called last week and was told no replacement and about the MT4G. I don't want a MT4G, I want a G2X that works or my money back and contract cancelled.
You read the tweet wrong. Tmonews isn't breaking a story, they're commenting on what they heard and that once again T-Mobile and LG are silent.
TmoNews It's amazing that a new story is surfacing about the G2x not being replaced for ANY issues and @TMobile and @LGUSAMobile remain silent
TmoNews I don't know if the G2x is or is not able to be replaced, but like my original tweet said, a story is going around saying it isn't
govtcheez said:
Check out their twitter page.
http://mobile.twitter.com/tmonews
"TmoNews It's amazing that a new story is surfacing about the G2x not being replaced for ANY issues and @TMobile and @LGUSAMobile remain silent"
"TmoNews @TMobile Any response to the G2x story about no more warranty replacements being issued?"
Click to expand...
Click to collapse
you mean this is not about the xda post last week about TMO no longer replacing screen bleed phones? again...IMO....this is just a retweet by someone ..Tech Paparazzi...
This is pretty typical, isnt it?
sandiegopaneraiguy said:
As someone who purchased the G2x on release day, took it back 4 days later and had a "master reset" done, had a replacement sent out with the same issues, made 6 phone calls to tech support, two more trips to a T-Mobile store, multiple more master resets... I became tired of the run around and retained an attorney.
My attorney has notified LGUSA of my issues, and we are awaiting their response.
We are prepared to take legal action against LGUSA.
Unfortunately, there is nothing at this point that can be done against T-Mobile because of a recent US Supreme Court ruling concerning class action lawsuits.
The attorney that I have retained is the same attorney who currently has a class action lawsuit against Samsung for a similar situation.
Click to expand...
Click to collapse
No offense....but...do you love this phone so much, that you would hire an attorney? Why not take part of the retainer, and buy a no contract phone of your choice, and be done with it.
I hear there are lots of Sensations to be had...
sandiegopaneraiguy said:
As someone who purchased the G2x on release day, took it back 4 days later and had a "master reset" done, had a replacement sent out with the same issues, made 6 phone calls to tech support, two more trips to a T-Mobile store, multiple more master resets... I became tired of the run around and retained an attorney.
My attorney has notified LGUSA of my issues, and we are awaiting their response.
We are prepared to take legal action against LGUSA.
Unfortunately, there is nothing at this point that can be done against T-Mobile because of a recent US Supreme Court ruling concerning class action lawsuits.
The attorney that I have retained is the same attorney who currently has a class action lawsuit against Samsung for a similar situation.
Click to expand...
Click to collapse
Am i gonna get one of those papers in the mail about a lawsuit??
Suprah..."no cyanogen, rom manager still fake flashes the roms thats y for nvidia phones we have to use nvflash"
alodar1 said:
No offense....but...do you love this phone so much, that you would hire an attorney? Why not take part of the retainer, and buy a no contract phone of your choice, and be done with it.
I hear there are lots of Sensations to be had...
Click to expand...
Click to collapse
Very simple, attorneys that take these cases ask for no retainer. It cost me nothing to do, except a little time, a few phone calls, a few emails...
I did it because I understand the difference between right and wrong, and T-Mobile and LG have acted inappropriately here.
I dont expect to ever personally gain anything from my efforts, but LG should be held responsible for the phone they have sold us.
this makes no sense because i was just sent a replacement g2x after a chat session with a rep today she offered me a mytouch 4g but i declined that and went with a replacement g2x. so idk about not replacing it anymore
http://www.tmonews.com/2011/07/t-mobile-no-longer-issuing-warranty-replacements-for-the-g2x/
go buy an HTC Sensation like I did
sandiegopaneraiguy said:
Very simple, attorneys that take these cases ask for no retainer. It cost me nothing to do, except a little time, a few phone calls, a few emails...
I did it because I understand the difference between right and wrong, and T-Mobile and LG have acted inappropriately here.
I dont expect to ever personally gain anything from my efforts, but LG should be held responsible for the phone they have sold us.
Click to expand...
Click to collapse
The Norma Ray-esque idea of "sticking it to the man" is certainly something that makes me smile. And you'll never find me defending LG - they deserve a special place in hell for all the unresolved grief they've caused. But, as someone just said, when is it time to pull the ripcord? I lost serveral hundred dolllars dumping the G2X and leaving T-Mobile but my time and sanity made it worth it to me. Good luck if you decide to see it threw but remember the old adage - "would you rather be right or rather be happy?"
cgonz92 said:
this makes no sense because i was just sent a replacement g2x after a chat session with a rep today she offered me a mytouch 4g but i declined that and went with a replacement g2x. so idk about not replacing it anymore
Click to expand...
Click to collapse
I think you'll see alot of those things around are basically...alot to do about nothing. Some one on XDA commented a week or so ago about replacements for G2x's for issues that cannot be fixed in a replacement, will be stopped. Late last week, or perhaps this weekend, some commented that replacements for screen bleed were now included.
Some body reads it....another Sensationalist blogger site hears about it, someone tweets it, next thing you know...we have a revolution going on.
Love Social Networking....hate the residual...
alodar1 said:
I think you'll see alot of those things around are basically...alot to do about nothing. Some one on XDA commented a week or so ago about replacements for G2x's for issues that cannot be fixed in a replacement, will be stopped. Late last week, or perhaps this weekend, some commented that replacements for screen bleed were now included.
Some body reads it....another Sensationalist blogger site hears about it, someone tweets it, next thing you know...we have a revolution going on.
Love Social Networking....hate the residual...
Click to expand...
Click to collapse
I posted on XDA here and on the site I write for here
I am glad one way or another it is getting more press. I'm sure I wasnt the first but at least had some good hands on. The more that post about it the better. I like TMOnews and dont think they are all about the clicks. LG needs to be pressured some more.
nccu_eagles said:
http://www.tmonews.com/2011/07/t-mobile-no-longer-issuing-warranty-replacements-for-the-g2x/
go buy an HTC Sensation like I did
Click to expand...
Click to collapse
As of the sensation is problem free, no thanks I like working wifi. ;-)
Sent from my LG-P999 using Tapatalk
It would appear that they feel they can say anything as long as they attribute it to a "ninja." To go from a second-hand tweet to a cover story without any investigation in between doesn't speak well to their integrity.
I just called and have a replacement coming tomorrow because I keep getting screen bleeding replacements so I feel like this is a false rumor....hopefully I get a good screen next time!
And honestly ...the screen bleed really isn't that bad but its the principle of the matter and getting your moneys worth when you buy a phone ....especially off contract like me.
I know there are good units out- my first ones screen bleed was barely there at all but I had USB issues with it, all the replacements I've gotten afterwards have had worse screen bleeds than the first but no other issues whatsoever....this reallly is a great phone just wish LG would own up to their mistakes and support the customers but can't always get what you want ....if worse comes to worse I can live with my current unit if the one they send me is worse.
Sent from my LG-P999 using XDA App
mr mystery said:
As of the sensation is problem free, no thanks I like working wifi. ;-)
Sent from my LG-P999 using Tapatalk
Click to expand...
Click to collapse
Working wifi? my wifi works perfectly fine I use it daily... my point is the Sensation has less issues than the G2x does... no phone is perfect but the G2x let me down BIG TIME
I have no reason to lie, a week ago last Saturday I called customer support and was told that I could not exchange my phone via warranty because all of the phones have the same issue. I thought I was the only one at first.
techboydino said:
I posted on XDA here and on the site I write for here
I am glad one way or another it is getting more press. I'm sure I wasnt the first but at least had some good hands on. The more that post about it the better. I like TMOnews and dont think they are all about the clicks. LG needs to be pressured some more.
Click to expand...
Click to collapse
Thanks...I knew it was posted in several areas....If I'm not mistaken someone even commented about making twitter news.
As title suggests i have lost my volume buttons...HTC Said i can send it in for repair but they dont sell the part.....Anyone bought another case and willing to sell the spare volume buttons??
Come on guys I know some of you have bought a new case! unless you pulled the volume buttons off when doing the chrome frame mod you'll be fine
just purchase another back on ebay, or have htc send you a new one.
HTC Wont they will only offer repair service im not waiting 7 days without phone again! Don't really want to pay £30 when i only need volume buttons
http://forum.xda-developers.com/showthread.php?t=1441706
Just online chat with HTC and they will send you out a new case for free
I have seen that thread but after speaking to htc they want me to send it for repair,Online live chatting atm will see what happens
---------------------UPDATE---------------------
Alex: Hi Sean, thank you for contacting HTC Support, I am looking in to your query now.
Sean Mcardle: Hello and thanks
Sean Mcardle: hello?
Alex: Apologies Sean but the process is to send the phone and the cover for repair. They have to be sent in to be checked that they are in warranty to be swapped.
Sean Mcardle: Well i dont really want that, All i want is the volume buttons on the case! Can i not give you all the serial numbers? Sureley thats whats checked anyway?
Sean Mcardle: That'd be ANOTHER 7 days without my phone
Alex: We used to send out replacement back covers however they have just changed the process. We have now to book the device and the cover in for repair. I can try and escalate the matter if you like to see if we can send you a replacement button.
Alex: Sure. I'll try that first.
Sean Mcardle: Thankyou
Alex: Can I please take the SN?
Sean Mcardle: SH**********
Alex: Great, thank you. I'll raise an escalation and I'll let you know if it's been approved.
Sean Mcardle: Thanskyou will i be notified by email?
Alex: It will be via email, yes
Alex: On [email protected]
Sean Mcardle: Thanks for your help Alex i look forward to my response.Have a good evening
Thats a bugger mate, hopefully they will just you one out. Mine came in a bout 3days
do you think they will send them to spain?
According to Alex in a phone call, Too many users took advantage of them sending out cases for small problems.Now they get them sent to repair to replace the broken part.Still waiting to hear from them
bonesy said:
According to Alex in a phone call, Too many users took advantage of them sending out cases for small problems.Now they get them sent to repair to replace the broken part.Still waiting to hear from them
Click to expand...
Click to collapse
I literally jus got a new case sent to me from htc for tha same reason not even a week ago
I got a new case of Htc last week for the volume buttons falling off they also said no I would have to buy a new back, then they sent me a link to customer feedback i left them negative feedback on every question then on the extra comments part i told them they were **** and would not be buying any more Htc products ever again, then a few days later they phoned me about the feedback i explained to them i thought the solution i was offered of spending £40 to buy a new back was unacceptable and they said ok we'll send you a new one in a week or so got it in less complain and ye shall prevail.
Yea i've been a pain in the ass on the phone to them saying ive owned many many HTC Devices, Still have a G1,Magic,Hero and desire and probably wont go for another HTC device if this is the build quality i am to expect.Also telling them that if i can make a volut of a matchstick i should have no problem fitting an OEM one!
As foir getting one a week ago, Are you USA? I think the trading standards laws differ slightly but i presume if i get them enough stick and abuse on Twitter and over the phone they will just get fed up land send one lol
lost the volume buttons on my original case too. bought a oem sensation back cover for $20 on EBAY... perfect
Just go to your local wireless retailer and ask them to swap the back on a warranty return Sensation, that's what I did.
Sent from my HTC Sensation 4G
No as easy as that in the UK.They are only obliged to replace defects within 30 days..
As it happens HTC must have got fed up with me moaning as i received my new case today
Hi There,
I'd like to share my experience buying an iMito QX1 from Geekbuying.com - not for the sake of flaming, but really to help fellow community members avoid lost money and unnecessary heartache.
I purchased the item in June - and have yet to see a refund for a defective product.
It took forever to arrive - and upon arrival was basically DOA. It worked very briefly, in which time I couldn't find sufficient information online to try and flash the new firmware to get it to work properly (the Geekbuying forum information is very minimal, to say the least, and the response rate is very slow), and upon pulling out to try and refresh and reconnect, it stopped working entirely. I connected it to numerous tvs and devices, to no avail - signal has been lost.
This is a known issue that many people have posted about - and Geekbuying.com have completely ignored. See these threads:
http://www.freaktab.com/showthread.php?2539-imito-mx1-no-signal-to-tv
http://www.freaktab.com/showthread.php?4053-Imito-MX2-black-screen
http://www.freaktab.com/showthread.php?3447-Imito-MX1-doesn-t-work-gt-Black-Screen-No-signal
After reaching out to Geekbuying and explaining everything - and everything we tried technically - they initially were willing (supposedly) to provide a refund or alternate device (we asked for a refund), and asked us to fill out forms that they never provided us with, and since then have been stalling, evading, and unhelpful.
Below is the chat I had with their operator today, where they once again have evaded and chosen to be unhelpful:
Please wait for a site operator to respond...
If you do not want to wait, please click here to leave us a message.
Operator Moni has joined the chat.
10:31:43 AM
Hello
10:32:28 AM
Any one there?
10:34:02 AM
Moni?
Moni10:35:08 AM
yes
10:35:08 AM
here
10:35:39 AM
What can I do for you?
tzvika10:38:29 AM
its about a product I purchased from you
10:38:44 AM
order#3056416
10:39:55 AM
The item received was defective - and we've been in back and forth with your customer service (or lack thereof) for some time now - and we would like this resolved immediately
10:39:59 AM
we want a refund
10:42:55 AM
please
Moni10:46:32 AM
ok
10:46:33 AM
ok
10:46:51 AM
how do you want to solve it?
tzvika10:47:42 AM
I want you to give me all the details on how and where to send it back and when I will see my refund
10:57:50 AM
Why are you not answering?!
10:58:10 AM
I cant spend my whole day here and you never reply to emails. This is the worst customer service ever.
10:58:51 AM
Listen we have done everything we have been told and the item doesn't work.
10:59:00 AM
I will be sure to post about this in all of the forums that I've been a member of
10:59:17 AM
XDA, Android Central, Phandroid, Modaco and more
Moni10:59:22 AM
i will reply you later by email
tzvika10:59:22 AM
this is unacceptable
11:00:07 AM
This is what you said the last time a month ago!!!! and the item is still not working and I got no refund.
11:00:18 AM
I want to know now what you will do
11:00:40 AM
last email I sent you was a week ago and you still did not reply!!!
11:00:54 AM
why do you think I believe you when you say you will reply by email??
11:01:25 AM
I just want to send it back, get my money back and forget about this whole thing.
Operator Moni has left the chat.
The chat is ended.
I am sharing my experience, in order to ensure others don't go through the same, and to share my experience purchasing the iMito QX1 - which on paper is supposed to be an awesome device, but falls short in execution.
Good luck.
Thank you for posting this. I hope your post will help others to be aware too. But I have to tell you for every post you find like this and believe me there are many. You will also find many post on other forums that will defend this company and have complete lack of empathy.If you read those threads you will find as I have. They are generally from people who have a certain (ahem, cough) relationship with them. It sickens me to say the least. BTW, its not just the device you purchased either. I try to let people know that a lot of these divides can all so be purchased through Amazon. I am not promoting Amazon. I am just saying if something does go wrong. You have a much better chance of a fair outcome. Sorry to here of your episode. You were more than fair with them. I will not be surprised if there is a reply in their defense. Then again, maybe not here. But, try a certain f****tab forum and you will see what I mean. Good luck.
Sent from my A200 using xda app-developers app
pckarma112 said:
Thank you for posting this. I hope your post will help others to be aware too. But I have to tell you for every post you find like this and believe me there are many. You will also find many post on other forums that will defend this company and have complete lack of empathy.If you read those threads you will find as I have. They are generally from people who have a certain (ahem, cough) relationship with them. It sickens me to say the least. BTW, its not just the device you purchased either. I try to let people know that a lot of these divides can all so be purchased through Amazon. I am not promoting Amazon. I am just saying if something does go wrong. You have a much better chance of a fair outcome. Sorry to here of your episode. You were more than fair with them. I will not be surprised if there is a reply in their defense. Then again, maybe not here. But, try a certain f****tab forum and you will see what I mean. Good luck.
Sent from my A200 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the support - I'm sure you're right - I just hope that the sincerity comes through and that if someone who is looking to purchase an item from them and sees this post at some point, may possibly reconsider.
I never do things like this and if it were a small amount I'd likely just forget about it, but it's a $90 product.
Sent from my GT-I9300 using xda app-developers app
shar1r said:
Thanks for the support - I'm sure you're right - I just hope that the sincerity comes through and that if someone who is looking to purchase an item from them and sees this post at some point, may possibly reconsider.
I never do things like this and if it were a small amount I'd likely just forget about it, but it's a $90 product.
Sent from my GT-I9300 using xda app-developers app[/QUOT
It seems difficult to get money back as the address the post on their website are not detailed. I am in Shenzhen and I don't think I can find the right place.
Click to expand...
Click to collapse
All you have to do is dispute with your credit card/bank company. Let them take care of it and save you the hassle.
Sent from my SPH-L900 using Tapatalk 4 Beta
Quick Update
The email we were promised obviously never arrived.
We have resigned ourselves to the fact that we will likely not be seeing our money back. For all future buyers - Paypal ONLY.
Have you tried to speak to Eric from geekbuying on freaktab this is what worked for me he got my problem sorted quickly try pm him it might work...
Sent from my Motorola RAZRi
quincyquinn said:
Have you tried to speak to Eric from geekbuying on freaktab this is what worked for me he got my problem sorted quickly try pm him it might work...
Sent from my Motorola RAZRi
Click to expand...
Click to collapse
No, I don't know anyone there. I'll try that - thanks. (Is there any specific way I can reach out to him? Is he on XDA? Facebook? There's a general email address at geekbuying, and I'm not sure how I can get him specifically to deal with my issue).
Register over there then private message geekbuying member hope this helps
Sent from my Motorola RAZRi
Amazing such issue's were had.
I also bought my QX1 from Geekbuying however I ordered via Amazon (bundle pack with external antenna & Cat 5 USB adaptor)..
My order was received 4 days later (via USPS).
The unit works great & still no issue's on my end with my unit.
Also bought an airmouse from them (via Amazon again) & received that the day before last (2 days after order)..
Long of the short of all of this is I wouldn't put such hate towards one posting that's seen..
As I've had no issue's on my end once so ever..
Just stating my $0.03....
Shame about the issue's though as the QX1 really is I nice little device (however deva support is still very limited)..
My experience with imito qx1 is also positive. Bought it on geekbuying.com and was aware that shipping last LONG. Got it and it works like a charm. Had same issues in the beginning but flashed it with Finless 1.5 ROM form freaktab.com and it works great. That was a good decision.
I was able to RMA my CX-919 to geekbuying for just return shipping $8.
They asked for a youtube video of it not working!
Took two months but the new device works great.
I just wanted to let you guys know about the poor experience my friend has had with this company. I will start by saying that I have used the service before and was very satisfied. So when my friend's Galaxy S4's charging port failed I recommended mobiletech to her. She sent the phone in and that is where the fun began. She did receive an email saying that the phone was received, fast forward two weeks and she has heard nothing about the phone, she emails them and gets no response. After a few days she finds a number and calls. She is told that "Josh" is out and will return her phone call. She finally gets a phone call back the next day and is told that the part had to be ordered, she then inquires why she was notified of the delay, they apparently have nothing to say about that. She was told that they expected the part to be in within the week and that she should have her phone back in about a week. Two weeks have gone by and again no word, not calls, no emails, nothing about what is happening with her phone. IT HAS BEEN OVER 5 WEEKS!. Of course I feel responsible because I recommended her to this company. I am also disappointed because I was going to send a phone in the get repaired. I know a lot of people have had good experiences with this company, as have I, but based on this recent experience I would caution you guys about using them. I will update this post if anything changes.
A moment of silence for your friend's S4
axljohn said:
A moment of silence for your friend's S4
Click to expand...
Click to collapse
lmao, thats why you should never ship things to get repaired. youtube it first,if it looks easy and you can handle repair, knock your self out. or go to a local phone shop
Sent from my SAMSUNG-SGH-I727 using XDA Premium 4 mobile app
shadowcreeper_1 said:
lmao, thats why you should never ship things to get repaired. youtube it first,if it looks easy and you can handle repair, knock your self out. or go to a local phone shop
Sent from my SAMSUNG-SGH-I727 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
This is a fairly well known company around here, and like I said I used them before with no issue. Another week has gone by and she still has heard nothing. I was secretly hoping that someone from there would see this post and maybe look in on the issue, but I guess not. I guess I will have to start leaving negative reviews around the internet and see if that gets their attention.
hd779 said:
This is a fairly well known company around here, and like I said I used them before with no issue. Another week has gone by and she still has heard nothing. I was secretly hoping that someone from there would see this post and maybe look in on the issue, but I guess not. I guess I will have to start leaving negative reviews around the internet and see if that gets their attention.
Click to expand...
Click to collapse
Dang still? what a bunch of scums. hope they rot in hell for doing that. hope you get your phone back.
My device:
Samsung Galaxy S2 Skyrocket (rooted)
Rom:AOSP
Carrier:At&t
Dont forget to thank me if i helped
My negative review...
Sorry to hear about your friend's problem with this company. I'm going to write about my experience with this company...which I have to say is just as negative. In short, I placed an order with them to remotely fix my EFS. After setting an appointment up, I never heard another word from them; even after emailing them....STILL NO REPLY. So I was thinking about titling the post...
"Beware Mobiletechvideos! 2..."
xFLiP227x said:
Sorry to hear about your friend's problem with this company. I'm going to write about my experience with this company...which I have to say is just as negative. In short, I placed an order with them to remotely fix my EFS. After setting an appointment up, I never heard another word from them; even after emailing them....STILL NO REPLY. So I was thinking about titling the post...
"Beware Mobiletechvideos! 2..."
Click to expand...
Click to collapse
It's strange with all the great reviews this would be happening. My phone was signed for on Wed and I haven't heard anything but I wish they'd just say they received it (someone signed for it) so I'm hoping come Monday I'll here something. I paid for faster service and haven't heard back via email or phone yet
Mobile Tech Videos - what's up??????
I sent my Galaxy sIII in to them for a "hard brick" problem (yes I tried all OTHER ways before resorting to this). The Phone was sent on 7 July and they received it on 9 July. When I logged on it was shown as being "completed". I had hoped that the phone would be returning shortly. After a week still no phone. I sent them emails..... no answers. I called them and left voice mail...... no answer. I contacted them om Facebook... no answer. I had thought, from people on XDA, that this was a legit service but now I am having second thoughts. If I don't hear from them soon I'll just deny the credit card payment and cut my losses. This really sucks. I hope no one else has this bad of an experience.:crying: :crying: :crying:
I saw somewhere on XDA that they were in the process of relocating and once that was finished they would be able to get everything done since they are so backed up.
jrc2 said:
I saw somewhere on XDA that they were in the process of relocating and once that was finished they would be able to get everything done since they are so backed up.
Click to expand...
Click to collapse
I sincerely hope this is true, I just sent my phone for efs repair to them last week with no updates on them "awaiting shipment". Found this thread through google and just hoping to get my phone back now
Hi guys/gals!
OK, let's get some things sorted out for everyone here! What are your order numbers? I actively monitor another thread here on XDA but didn't realize this one was going so I'm glad I searched for it. It is 100% true we are relocating to our brand new facility on a large section of land that I purchased and I've been contracting the entire project. Although it is an exciting transition, it's been tougher keeping up with emails and communication so I am very grateful for everyone's patience. As most know, we run a clean operation and this is unusual for us so I do apologize for the inconvenience a small percentage of you have had bestowed upon yourselves. So, we have around 3 weeks remaining on our build and we plan to be into the building and running completely out of it the week of August 25th and onward. This process has been rolling since mid-March so the end of it is greatly welcomed by my team and my family! I greatly appreciate the customer base we have of loyal XDA patrons and the likes of many other online avenues. In addition I'm hiring 2 employees to add to our team to better assist our customers in the future for better customer service. I look forward to completing that transition and continuing to uphold the high standards we have set and come to be known by in the future.
So, what are your order numbers? Let's see about making this a response thread for those having trouble getting updates from us.
Thanks!
-Josh
connexion2005 said:
Hi guys/gals!
So, what are your order numbers? Let's see about making this a response thread for those having trouble getting updates from us.
Thanks!
-Josh
Click to expand...
Click to collapse
Order #24129. I called, it had a damaged logic board, but was able to get it booted again. Asked if you could remove root, and reset things so I could get my warranty to cover the replacement. Then it was supposed to be sent back. Maybe it is en-route? Also, there was talks about a partial refund since not all services could be rendered.
Any updates hopefully?
Glad I found this, I was worried from the lack of response or progress on my order. My order number's #24137
Here is an update:
My friend got her pone back about a month ago, she was told that a former employee broke the screen on her phone and hid the phone rather than take responsibility. Mobiletech fixed the screen free of charge and the original problem and shipped the phone back. The phone is now working great. Of course my continuing concern is that had attempts to contact been return in a timely manner this probably would have been resolved sooner. I hope this is a lesson learned.
How do I get ahold of these guys at Mobiletech?
I have emailed them and called and I can't get a hold of anyone at Mobiletech. Does anyone know if they are still open?
Dissatisfied with Lack of Communication
connexion2005 said:
Hi guys/gals!
OK, let's get some things sorted out for everyone here! What are your order numbers? I actively monitor another thread here on XDA but didn't realize this one was going so I'm glad I searched for it. It is 100% true we are relocating to our brand new facility on a large section of land that I purchased and I've been contracting the entire project. Although it is an exciting transition, it's been tougher keeping up with emails and communication so I am very grateful for everyone's patience. As most know, we run a clean operation and this is unusual for us so I do apologize for the inconvenience a small percentage of you have had bestowed upon yourselves. So, we have around 3 weeks remaining on our build and we plan to be into the building and running completely out of it the week of August 25th and onward. This process has been rolling since mid-March so the end of it is greatly welcomed by my team and my family! I greatly appreciate the customer base we have of loyal XDA patrons and the likes of many other online avenues. In addition I'm hiring 2 employees to add to our team to better assist our customers in the future for better customer service. I look forward to completing that transition and continuing to uphold the high standards we have set and come to be known by in the future.
So, what are your order numbers? Let's see about making this a response thread for those having trouble getting updates from us.
Thanks!
-Josh
Click to expand...
Click to collapse
Hey Josh,
I am a customer of yours (order# 24225) and I gotta say my experience has been a little less than pleasant. I run a cell repair outfit and I had my JTAG tech out on vacation. So I decided to try you guys out since I had seen your videos, and heard ok things about you on XDA.
I understand that you guys are in the middle of a big move but this is the exact thing that you should have as a large post on your main page or at least your payment page. This should also be something that you anticipate when you are still selling "Rush Service" which I unfortunately paid for. Hire more customer service staff during the move so that you can at the very least communicate with your customers. I have had a phone with you for 4 weeks and have had to fight to get any response at all. Many times I have sent emails, and left voicemails and I haven't gotten any response at all. It wasn't until today that I finally got someone on the phone to get an update and they told me that they would have to call me back as your computers are not up. I understand the hiccups and hangups that moving can cause but it is unacceptable that you don't prepare for this and at least have your people doing regular callbacks to customers to keep them updated. My outfit does approximately 50 repairs a day for people local and shipped in and we make it a point to at least call every day or two to let people know what is going on. I also only employ 3 other people so I know this volume at least can be handled with minimal staffing. It just requires a customer-centric attitude from your employees.
All in all my Note 3 has been with you guys for over a month now and I have been promised call backs, told on numerous occasions that it will "ship this coming Thursday" (Been told that for 3 weeks now), and sent emails/left messages that do not even get a response. I am sure you guys know what you are doing and are quite skilled at reviving hard bricked devices. I also know that it is not easy so I commend you for building a business around it. Your lack of communication and ability to deliver what is advertised, and what your employees told to your customers within a reasonable amount of time is what I am disappointed about.
I am still waiting to hear from someone who promised they would call me back in an hour. That deadline has passed by about an hour. Hopefully we can at least get some resolution on XDA going because reaching you guys directly and expecting accountability is obviously out of the question.
Thank You,
Collin
I just checked in with Collin are there any other order numbers anyone wants checked out?
connexion2005 said:
I just checked in with Collin are there any other order numbers anyone wants checked out?
Click to expand...
Click to collapse
#24107
Thanks.
Week of 25 August and they're still avoiding us
connexion2005 said:
I just checked in with Collin are there any other order numbers anyone wants checked out?
Click to expand...
Click to collapse
First of all, Order 24289
While you're at it, call every customer with an order older than 4 days--or less, for the poor bastards that paid you extra. Explain the nature of the delay, take ownership of your selfish blunders, tell your customers that you are human.... just do something. Avoiding messages and phone calls makes you look like a total asshat, when you're probably just a little scared of confrontation. I get it, but you need to stop that.
Also, you need to add some HUGE banner text to your website informing other potential victims of your halt in operations. The smart & ethical thing to do would be to disable ordering altogether while you figure out the best way to remove your head from your fourth point of contact.
connexion2005 said:
Hi guys/gals!
OK, let's get some things sorted out for everyone here! What are your order numbers? I actively monitor another thread here on XDA but didn't realize this one was going so I'm glad I searched for it. It is 100% true we are relocating to our brand new facility on a large section of land that I purchased and I've been contracting the entire project. Although it is an exciting transition, it's been tougher keeping up with emails and communication so I am very grateful for everyone's patience. As most know, we run a clean operation and this is unusual for us so I do apologize for the inconvenience a small percentage of you have had bestowed upon yourselves. So, we have around 3 weeks remaining on our build and we plan to be into the building and running completely out of it the week of August 25th and onward. This process has been rolling since mid-March so the end of it is greatly welcomed by my team and my family! I greatly appreciate the customer base we have of loyal XDA patrons and the likes of many other online avenues. In addition I'm hiring 2 employees to add to our team to better assist our customers in the future for better customer service. I look forward to completing that transition and continuing to uphold the high standards we have set and come to be known by in the future.
So, what are your order numbers? Let's see about making this a response thread for those having trouble getting updates from us.
Thanks!
-Josh
Click to expand...
Click to collapse
Hello my order number is #24437. While you didn't update your website until the 27th of August I believe, I mistakenly shipped it too the old address two days prior to the 27th and with no reply or word back from you guys I am really worried. Please get back to me.