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Did a search and could not find a similar thread addressing this issue. If I am incorrect, I'd appreciate being pointed in the right direction.
I am currently running Assonance 5.2 and have set up Yahoo and Exchange accounts, with the phone set to check for email either every 5 minutes (for my Exchange account) or once every hour (for my Yahoo account).
I have noticed that, on a daily basis, my phone will stop checking for emails altogether even though background sync is turned on. Additionally, even when I delete emails from my phone, they remain on the server. Lastly, even though I have read an email, it still shows up as unread on the server. The phone has stopped checking at random times - on Monday, it stopped checking after 3:00 p.m.; on Tuesday and Wednesday, it stopped sometime after 6:00 p.m.; and on Thursday, it stopped checking around noon.
I have tried Improved Email and K-9, but the problem remains. As an FYI, I had the same problem even when I was running an unrooted phone that was running the stock Eclair.
Have other people encountered this issue? If so, is there a way to get the email working correctly? Any suggestions would be greatly appreciated.
Same here. I use mine for corporate and I have to say my Iphone was 10 times better when it came to email etc. Sometimes I can force a refresh....others I have to reboot. But I have missed some critical emails because they just werent syncing. I have learned to deal with it although it stinks. My email blows up during business hours, so If I havent gotten an email in ~45min, I know to check it.
I had this problem in the stock email client. Clearing the cache under the applications settings menu fixed it for me. After I had to fix it this way for about the 3rd time, I switched to K9 mail and havent had a problem since. I have hotmail, POP and Gmail accounts.
Im stock, by the way.
sent from my Captivate
Thanks for both of your replies. I'm glad (sort of) to hear that I'm not the only one with this problem.
@mike parsons - I am in the same boat as you where I have missed critical work emails due to the phone not fetching my email. I also grudgingly agree that the iPhone mail client worked much better. The only thing I could do to get the email on the Captivate working again was to restart the phone. Even then, I sometimes had to restart 2-3 times before the emails were sent to the phone.
I had this issue with stock Eclair 2.1 on my Rogers sourced Captivate SGH-I896 running Eclair 2.1-update 1.
It happened rarely with POP accounts, never with G-Mail, but with Exchange ActiveSync it was disastrous. I set up and configured this, and with my old Windows Phone 6.0 it did this maybe five times in 18 months.
During the off-time between Christmas and New Years it only received e-mail properly on ActiveSync two days out of eight. I didn't get much e-mail during that time either.
Sometimes it helps if I manually changed it from automatic (push) to every 15 minutes and hit "refresh" but most often it did not. The only fix was to remove the ActiveSync account and re-establish it, and it would work fine for a week or so until it started doing this again.
Another thing that seemingly affected it, was how much e-mail I would sync. It would happen quicker if I sync'd the last month of e-mail versus let's say one or two weeks.
I had run Cognition 2.3B7 without a hitch for about a week and a half and it never happened.
I just upgraded to the stock Froyo 2.2 and I'm hoping this isn't an issue with the upgraded client.
Use k9 mail. This is lots better than stock.
@diablo009 - thank you for the suggestion. However, I had the exact same problem using K9, so I am not sure what else I can try.
JOLiu said:
@diablo009 - thank you for the suggestion. However, I had the exact same problem using K9, so I am not sure what else I can try.
Click to expand...
Click to collapse
Did u try configuring k9 to fetch mails at intervals? It would be "folder poll frequency" under account settings. Want to see if u did this too.
Also, some apps need "background data" to be enabled in settings. Is that set? Same question about "auto-sync" being turned on.
diablo009 said:
Did u try configuring k9 to fetch mails at intervals? It would be "folder poll frequency" under account settings. Want to see if u did this too.
Also, some apps need "background data" to be enabled in settings. Is that set? Same question about "auto-sync" being turned on.
Click to expand...
Click to collapse
Thanks for the suggestions - yes, I had tried different folder poll frequencies on K9 - 1 minute, 5, minutes, 15, minutes, and so on. However, there are still times when I won't receive an email for hours even though K9 is set to poll much more frequently. I will only learn of this when I check my mail through my home or work computer. In fact, on occasions like this (when I learn that phone hasn't downloaded the new messages), I will go into K9 (or the email app) and hit either refresh or check mail. Even in these situations, the new mail won't show up on the phone until I restart the phone completely. Again, I had this problem both on stock Eclair as well as on Assonance 5.2.
Also, I had enabled "sync server deletions" on K9, but messages still don't consistently get deleted from the server.
Lastly, background sync and auto sync are both enabled in settings.
Push Email?
Does android have it? I'm so confused by all this. I tried doing some research and the Gmail application says they have push, yet I'm not getting push. Coming from blackberry, I need my emails. I don't need them this second but I would like them to be there when I check, not having to go into every account and refresh.
I have Background sync enable and application sync. I am using Gmail application for 4 Gmail accounts and 1 yahoo account with K-9. I am not using any background killer application.
I have simultaneously sent out multiple email to those email address and they barely get delivered. I see the emails in my mail box on yahoo.com or gmail.com and even when I try to refresh my mail boxes on my GS4G, it sometimes shows up and sometimes doesn't.
Considering I have important work emails, I would like them to get delivered. Even if they don't get delivered right away, but as long as they do. And this is making me think that its sketchy. So is there push or isn't? Or are my settings messed up?
v0va said:
Push Email?
Does android have it? I'm so confused by all this. I tried doing some research and the Gmail application says they have push, yet I'm not getting push. Coming from blackberry, I need my emails. I don't need them this second but I would like them to be there when I check, not having to go into every account and refresh.
I have Background sync enable and application sync. I am using Gmail application for 4 Gmail accounts and 1 yahoo account with K-9. I am not using any background killer application.
I have simultaneously sent out multiple email to those email address and they barely get delivered. I see the emails in my mail box on yahoo.com or gmail.com and even when I try to refresh my mail boxes on my GS4G, it sometimes shows up and sometimes doesn't.
Considering I have important work emails, I would like them to get delivered. Even if they don't get delivered right away, but as long as they do. And this is making me think that its sketchy. So is there push or isn't? Or are my settings messed up?
Click to expand...
Click to collapse
Yes, push works, haven't had an issue with it. Try clearing your data/cache from stock recovery. You may have to resign in. Try doing 1 at a time to test.
Could being on wifi be the problem?
I am using K9 and Gmail and they are both working perfectly. Personal and business email are delivered with moments, sometimes sooner, than directly into my gmail accounts.
Wifi or not, I always get my emails right away
Hmm, I don't know what can be wrong, I woke up this morning to see about 5 new emails in my inbox but none of them on my phone.
v0va said:
Hmm, I don't know what can be wrong, I woke up this morning to see about 5 new emails in my inbox but none of them on my phone.
Click to expand...
Click to collapse
again try a factory reset, then add 1 at a time, send yourself some test emails, see if they go tot he phone, then add another, send test emails to both, see if they go to the phone, and so on and so on.
The push/poll/sync settings aren't at all intuitive for me in K-9 mail and I'm working through them now myself (on Android for only a week now). At least as I understand it, there is a setting for poll that is independent from that for push. Both need to be set up for the account, as well as the proper set of folders associated with each. I think some of that is behind the out-of-box behavior of clicking into a folder and not having it auto-update.
It's pretty flexible, but not what I would call user friendly.
As far as I can tell, you can set each folder in an account to be 1st Class, 2nd Class, or (none selected), for each of display, push, and poll, and then set, for the account, what you display, push, and poll:
* All
* Only 1st Class
* 1st and 2nd Class
* All except 2nd class
(display, push, and pull class are independent of each other for each folder)
I'm trying to figure out a "magic decoder ring" so I can wrap my head around it all.
I set up my Xoom with my exchange account last week, everything was working fine or so i thought. Now im seeing that Im getting email 10-15 min after it shows up in my inbox. When I was using touchdown I would get the email on my Xoom before my computer most times. Is anyone else haveing issues like this. I prefer the stock app but I would like email to come in fast. Right now I must go into the email app and refresh it.
more info:
3g xoom
Connected to work wifi at this time
set to sync 1 week (Push as messages arive)
no contact sync
no calendar sync
Things I have tried:
removing the account, clearing data and application menu, re-add
I changed the ammount sync'd to 3days (no change)
someone help
Self bumb. HELP IM GOING NUTS. I noticed the same issue is going on with my phone too. all other users in network with android phones are fine. just me >.< could activesync be freeking out because I have 2 devices trying to sync
Noticed a bit of a delay as well today with the stock app. My phone (Nexus one) gets mail pretty much at the same time outlook does but a 5 minute delay on the Xoom. Are you guys on Exchange 2010 or 2007? We are on 2007 currently migrating to 2010 and should be completely done with the move in a few weeks. Hoping 2010 corrects the issue.
Are you using any task killers? I am so tomorrow I am going to disable them and see if there is a change.
Sent from my Xoom using Tapatalk
So no luck this morning with the default email app. Touchdown, however, worked nicely. I am actually receiving my email on the tablet before my phone now. Not the ideal solution but it works.
I have the same set up. Android phone and Xoom set up to activesync. Every once in a while, the xoom is very slow in updating. Not sure why. If anyone has any thoughts, please let us know!
I think this is an issue with Honeycomb. I have also noticed that sometimes GMail does not sync as quick as my phone does. Using the Wifi Only model btw.
Ok, after i went home last night I noticed things got better. Today while im at work everything seems ok. takes about 10 sec or so to sync to my Dinc and Xoom.
What we did to fix things:
1. logged into the mobile admin site for our active sync, I have been sync'ing virtual android systems and I had 9 different devices sync'ing everytime an email went out. so we deleted all my unused devices. ( there was 2 copies of my phone from flashing)
2. In the mobile admin site your exchange account is seen by an Alias. whith all the T/S steps I had been trying my alias in exchange got deleted. This does not prevent Active Sync from getting email to me but it does make it look a bit longer to find the right mailbox.
3. I noticed that I had many services trying to sync the same info this is bad. Touchdown was still running even after i tried to remove my account. Uninstalled it. Gmail is trying to sync books/calendar/contacts so i uncecked all ( I use exchange for everything)
4. Under running services I saw that attachment downloader was running in overdrive all the time. So in the account settings of the exchange account I unchecked " auto download attachments when on wifi." We email pdf's all the time they can get big and I saw that I would not get am email untill the entire pdf was downloaded. Also We use HTML email sigs, each sig is 3 attachments. After I made this change the attachment downloader service seemed to let up alot. if it didnt help me email issue it at least freed up some ram
Im not saying that anyone of these steps was the end solution to my problem but they all seemed to make things run a bit better.
I've been searching for a real answer to this question high and low... and yet the answer doesn't seem sufficient.
I am using the stock Gmail app (2.2). I'm trying to get push emails -- but it doesn't push, mostly because it doesn't seem that my account syncs very often even with auto-sync turned on. For example, I went to the Account window at 2:58pm, and it said the last sync was at 2:33pm, so I wasn't getting "push" email in the interim at all.
How do I consistently ensure that my Gmails arrive regularly and avoid this sync issue that obviously isn't a real "push"? I can't be getting emails on my phone 25 minutes after they're sent. And there's no way to set the frequency apparently, at least not with the Gmail app.
So does the lack of response mean that nobody knows the answer? Surely I can't be the only one this is affecting.
You are not alone ;-)
I am having the same issues today, (I flashed and unofficial version of gingerbread on my Desire yesterday)
With Android 2.2, I had no problems, I have no idea what the sync frequency was, but it seemed adequate. With Android 2.3, I am having the same kind of issues. My laptop knows I have new mail, but my phone doesn't.
If it is not possible to find out or update the sync frequency, then there are some gmail notifier apps in the market which may provide an acceptable solution.
Interesting, this was a problem for me always (2.1 and now 2.2). I thought it was attributed to the internal Android sync which seems to me to occur every 30 minutes (even though the "auto sync" checkbox should mean a little more frequently, no)?
What Gmail notifier apps would you recommend, and do they bypass the internal "Accounts and sync" settings? That's not the ideal solution at all, but I'll take it if it means my Android will check emails more frequently -- like as they arrive.
Hi,
I had the same problem after flashing CM7.
Under menu, accounts (Were you can see all accounts you sync with) press on Gmail account. There you need check if everything is activated.
On my phone the checkbox for sync gmail was missed. Contacts and calender where checked
sent from my Desire.
ROM: CM7
TABLE: CM
Jejja80 said:
On my phone the checkbox for sync gmail was missed. Contacts and calender where checked
Click to expand...
Click to collapse
Gmail is checked for me. My settings are correct. Like I said before, it's syncing every 30 minutes. That's not acceptable if my emails are really "push" as this doesn't seem like "push" to me.
tamarw said:
Gmail is checked for me. My settings are correct. Like I said before, it's syncing every 30 minutes. That's not acceptable if my emails are really "push" as this doesn't seem like "push" to me.
Click to expand...
Click to collapse
Ok, cant help you then. Push is working for me.
Hope you find a solution soon...
sent from my Desire.
ROM: CM7
TABLE: CM
Possibly a stupid question, but, on your main accounts and sync page, do you have "background data" checked? I have that checked and auto-sync checked and I get my G-Mail on my phone about 10 seconds after I get it on my desktop. Just asking because I don't see that mentioned anywhere here. BTW--I am running CM7.
I have Background data, and Auto-sync both ticked. I have now been waiting several hours for emails (that I know are waiting) to appear - they haven't, so I'm not even getting 30 minute responses.
The "Sync all" button has no effect either, so I guess that my problem is different
That is using 2 gmail accounts, both correctly setup - in theory.
OK, my problem is fixed. I switched off auto-sync, then I was able to manually sync everything: mail,calendar,contacts,books. I then switched auto sync back on, and now I am being notified of email from all sources in 2-3 minutes.
Yup, Background data is on. maersi - this might be my issue. Trying it and will see what happens.
Hi
My Htc Pro 7 (one week old) seems to pretend that it is syncing. It only takes 2 to 3 seconds over Wifi but it doesn't bother downloading new messages.
My (only) email account on the phone is a Blueyonder account (powered by Google). The initial set up went off and collected the account info.
I have turned off SSL and deleted the port numbers from the SMTP and POP settings.
Reentering the username and password convinced it to download the rest of yesterdays emails but not the test one I just sent myself or the others that are on the server.
Outllok 2007 is set to leave copies on the server for 10 days and over the years WM and Symbian handsets have not experienced this problem.
Any suggestions?
Tnx
Since re-entering the username password- the phone is set to look every 15 minutes and ever hour or so it seems to go off- ask if there are any new messages and then download the odd one without bothering to do download the rest...
Am I really the only person who has a mailbox that is at least a day behind???
I guess I am going to have to reset the phone, and lose all my texts etc.
Nice one MuppetSoft!!! By removing our rights to tweak things you have also prevented us from fixing things ourself. Please stop trying to be Apple.
Sometimes the same thing would happen when I hard reset my phone and set up my Hotmail account for the first time. E-mails don't download even though I can clearly see them on my PC. After a couple hours though, it fixes itself and my e-mails appear regularly, and at times, I get alerts to my phone even faster than I would on my computer.
Maybe give it a jump start by using your phone to compose, send, deleted, etc. Otherwise if it still isn't working, then it may be bugged and a hard reset may be in your future.
Thanks for the reply prjkthack
I can send emails without any problems. I have only had the phone just over a week and I am pretty sure that on day one it was working properly. I only noticed the issue a couple of days after the Nodo update- not sure if there is a relation or not.
I guess I will have to wait until i have a day off work before i can prepare for a hard reset. Being undiciplined i tend to leave client contact details in the form of text messages, rather than saving them to contacts.
odder and odder....
it has finally managed to catch up and is now up to date.
I have not made any changes/restores.
Lets hope it stays that way.
Now all I need is my Dev account to be approved so that I can play with mango.
Just bumping my own thread.
The problem returned.
UNTIL I remembered that my Virgin (blueyonder) email account (powered by Google) needs to be in the following format recent:[email protected]
I am such a wanker and should have remembered sooner!!!!
I guess it is a timeout issue, ordinarily the email client asks the server if there are any messages- the server responds "sure about 10000", the email client says "sod that, I'm not cross referencing your list with the ones i am already aware of -I'm off".
With the addition of recent: it only asks for the emails received in the last week or two.
Hopefully the above will be of help to someone else in the near future