Database Info

Mounting

I don't remember how long it's been since I had another HTC phone, I guess just a year (when I got the Vibrant). Anyways, I installed "HTC Sync" and it works fine for transferring apps and installing them, but, I can't figure out how to do the simple "mounting" function in order to see and move what's on the SD. I have to take the card out & use a reader. Am I missing something obvious? The manual is useless for this. TIA...

on your phone make sure you select "disk drive" when you plug it in. if it doesn't show up anymore go to Settings>Connect to PC & set it to ask you

xnifex said:
on your phone make sure you select "disk drive" when you plug it in. if it doesn't show up anymore go to Settings>Connect to PC & set it to ask you
Click to expand...
Click to collapse
Thank you. That didn't do it. I'm not exactly sure what I did, but I uninstalled the phone from device manager, reinstalled it and it finally showed up as disk "H" and I can open it. Weird...

wbexpress said:
Thank you. That didn't do it. I'm not exactly sure what I did, but I uninstalled the phone from device manager, reinstalled it and it finally showed up as disk "H" and I can open it. Weird...
Click to expand...
Click to collapse
The driver probably just messed up during your first install. I've had that happen before with phones. It's a pain but usually fixed by reinstalling it.
Sent from my HTC Sensation 4G using XDA Premium App

wbexpress said:
Thank you. That didn't do it. I'm not exactly sure what I did, but I uninstalled the phone from device manager, reinstalled it and it finally showed up as disk "H" and I can open it. Weird...
Click to expand...
Click to collapse
Are you able to actually use HTC sync to sync stuff or are you using mass storage mode... HTC sync does not work for me at all..

seatown1two said:
Are you able to actually use HTC sync to sync stuff or are you using mass storage mode... HTC sync does not work for me at all..
Click to expand...
Click to collapse
make sure USB debugging is on
Settings>Applications>Development

[Q] Computer no longer recognizes USB Disk drive!

Searched many a thread and can't find an answer to this. I've been able to successfully switch back and forth between USB charging and mounting the phone as a disk drive. I literally haven't changed anything important on my phone or computer today; I think I remember uninstalling a task manager this morning but that's about it. But this afternoon plugged it in, and the pop up asking what method to use (charging/sync/disk mount etc) came up as usual, (I have charging as default) and selected USB disk drive, and nothing changed! My laptop made the usual disconnecting/plugging in noise it makes when you put something in the USB ports, but this time my disk drive didn't automatically pop up. Instead, I was greeted with a "USB Device not recognized" message. What the hell?
Tried restarting the computer and phone several times, same results. Tried with debugging mode enabled and disabled; tried pulling the battery/sim/sd card out; the pop-up asking which USB method to use comes up everytime on my phone when I plug it in, but if I have disk drive selected it only charges.
Using Win7 64bit, I then tried to try uninstall and reinstall the HTC Sync drivers by going into "Uninstall Programs" on my computer and manually uninstalling both the "HTC BMP USB Driver" and the "HTC Driver Installer" that remain on my computer from when I rooted. When I tried clicking on and uninstalling either of them, I get a pop up error saying "Error opening installation log file. Verify that the specified log file location exists and is writable." No idea what that means. I decided to try re-installing HTC sync, and then uninstalling HTC sync, hoping that the reinstallation would fix the drivers. Well now, I have HTC sync on my computer and that too now is uninstallable, it too gives me the "error opening installation log file" error when I try and uninstall it.
PLEASE HELP ANYONE?!!?

ManImCool said:
Searched many a thread and can't find an answer to this. I've been able to successfully switch back and forth between USB charging and mounting the phone as a disk drive. I literally haven't changed anything important on my phone or computer today; I think I remember uninstalling a task manager this morning but that's about it. But this afternoon plugged it in, and the pop up asking what method to use (charging/sync/disk mount etc) came up as usual, (I have charging as default) and selected USB disk drive, and nothing changed! My laptop made the usual disconnecting/plugging in noise it makes when you put something in the USB ports, but this time my disk drive didn't automatically pop up. Instead, I was greeted with a "USB Device not recognized" message. What the hell?
Tried restarting the computer and phone several times, same results. Tried with debugging mode enabled and disabled; tried pulling the battery/sim/sd card out; the pop-up asking which USB method to use comes up everytime on my phone when I plug it in, but if I have disk drive selected it only charges.
Using Win7 64bit, I then tried to try uninstall and reinstall the HTC Sync drivers by going into "Uninstall Programs" on my computer and manually uninstalling both the "HTC BMP USB Driver" and the "HTC Driver Installer" that remain on my computer from when I rooted. When I tried clicking on and uninstalling either of them, I get a pop up error saying "Error opening installation log file. Verify that the specified log file location exists and is writable." No idea what that means. I decided to try re-installing HTC sync, and then uninstalling HTC sync, hoping that the reinstallation would fix the drivers. Well now, I have HTC sync on my computer and that too now is uninstallable, it too gives me the "error opening installation log file" error when I try and uninstall it.
PLEASE HELP ANYONE?!!?
Click to expand...
Click to collapse
So you tried reinstalling it without trying to uninstall first, as in, installing *over* the current installation?
Is the version you're trying to install the newest one available?
You're logged in/running as admin, right?
Have you tried tracking down the installation log file it's having a problem with, as in, where it's looking for it/why it's not finding it in whatever location it's expecting it?
Sounds like the typical cryptic Windows bull**** that drives me nuts when it happens.
Just throwing some other ideas out there. I haven't run into this type of trouble since I've been on win 7 64bit, its actually been better with these types of problems than previous versions of Windows.

I have had this happen once. A restart of the phone solved it for me. If you have a card reader for the SD card, you could see if your computer will recognize it through the reader. It's also possible removing and re-installing the card will fix your issue.
Sent from my Inspire 4G using the power of the dark side.

I was able to finally uninstall HTC Sync, and the two HTC drivers. Then I installed HTC Sync that I downloaded from this site
http://www.htc.com/us/support/inspire-att/downloads
So now my computer has sync and the 2 HTC drivers installed again. Logged in as admin. Have restarted my phone a billion times. It recognizes the micro SD card if I remove it from the phone and put it in a reader.

Have you tried other ports on the laptop? Have you tried other devices in the port you plugged the phone into like a digital camera? Do you have access to a desktop to load the drivers in and see if it mounts? When you load the drivers it will load drivers first then ask you if you want to install htc sync. You can cancel out there and it won't install sync and the drivers will be installed just fine. Find another cable and see if that helps. Those would be what I would try.
Well when something like this happens I resort to rolling the system back to when it worked to see if that fixes things.
If you have system restore enabled roll it back a day and see if that helps. Open control panel in the search type system restore and there you can select it and see if you have any restore points. Restore the system back and see if it fixes it. If not and you tested the ports with another device and tried a different cable there very well could be an issue with the device.
Get a dropbox account and backup what ever you need to that and do a factory reset on the phone would be a last resort. I would keep the phone plugged in to a charger and use wifi for that if it comes down to it. If you are just needing to get something on the phone you can always use dropbox and then a file manager on the phone in the mean time till things get sorted.
I have used an app like this in the past and it works wonders. I hope you have a wifi connection at the house.
https://market.android.com/details?id=com.lyy.softdatacable&feature=search_result
These are all the steps I would have taken if an issue like this arose for me.

Tried all 4 of my USB ports, none of them work. All four of them work with other USB devices. I don't have access to another computer right now to try and see it it'll mount there yet. If it DOES work on another computer, is that better or worse than if it DOESNT? System restore isn't an option, unfortunately.
I'll try a factory reset as a last resort if it doesn't work on another computer. As far as using dropbox, what's wrong with using Titanium backup? Isn't dropbox just for data (which is stored on my SD card, and therefore not affected by a factory wipe/reset?) Or are you saying I need to wipe both my phone and reformat my microSD?

I tried using a different microSD card (that works in a reader) in the Inspire, and it too doesn't recognize the disk drive. Does this narrow down the problem to the phone? Is this a physical problem, or is it something that could potentially be fixed with a wipe and hard reset?

If your computer recognizes the SD cards, then it would seem to be the phone. A full wipe and hard reset is probably the next step. Good luck.
Sent from my Inspire 4G using the power of the dark side.

Tried a hard reset. Well, I went to Settings --> SD & Phone Storage --> Factory data reset --> Reset phone (erase SD card was unchecked)
Same problems. Was this method thorough enough? Or do I need to tinker with completely erasing everything off of the phone including the rom, via clockwork mod recovery?

ManImCool said:
Tried a hard reset. Well, I went to Settings --> SD & Phone Storage --> Factory data reset --> Reset phone (erase SD card was unchecked)
Same problems. Was this method thorough enough? Or do I need to tinker with completely erasing everything off of the phone including the rom, via clockwork mod recovery?
Click to expand...
Click to collapse
I have seen this very issue onllnot only on the Inspire but the captivate as well. Seems windows 7 has an issue with these drivers. What I did to fix it was this. 1. Uninstall all diver related software. 2. Reboot PC. 3. download the driver package from HTC. 4. plug in phone and go to device manager. 5. Manually select the drivers for it. Not saying it will work for you but it did for me when I was running Windows 7 premium 64

zelendel said:
I have seen this very issue onllnot only on the Inspire but the captivate as well. Seems windows 7 has an issue with these drivers. What I did to fix it was this. 1. Uninstall all diver related software. 2. Reboot PC. 3. download the driver package from HTC. 4. plug in phone and go to device manager. 5. Manually select the drivers for it. Not saying it will work for you but it did for me when I was running Windows 7 premium 64
Click to expand...
Click to collapse
Thank you, but can you please elaborate and be a little more specific on steps 3-5? I don't want to download the wrong driver package... is it this one? http://www.htc.com/us/support/inspire-att/downloads
And how do I manually select the drivers in device manager... how do I know what drivers to select? Thanks!

By any chance have you tried a different cable?
I've had this issue when I used cheap cable I got on eBay. It would still charge the phone but my laptop wouldn't see it. Tried a different cable and issue was gone.
Sent from my Inspire 4G using XDA App

I actually haven't been able to test the simplest solution by trying a different cable yet, since this is my first phone with microUSB ( I have approximately 759247892 miniUSB cables lying around the house from my past 10 HTC phones) so I only have the one microUSB cable. It is the OEM cable that comes with the wall charger though, but it would be sweet if it was just a faulty cable. Are you strongly recommending that I don't buy a cheap one off of ebay, and instead go to a brick and mortar store and buy a ATT/BestBuy/Fry's Electronics/Wherever one for twenty bucks or whatever they are charging these days? I will if I have to, but I'd obviously rather not... would you recommend a specific cable brand off of newegg?

ManImCool said:
I actually haven't been able to test the simplest solution by trying a different cable yet, since this is my first phone with microUSB ( I have approximately 759247892 miniUSB cables lying around the house from my past 10 HTC phones) so I only have the one microUSB cable. It is the OEM cable that comes with the wall charger though, but it would be sweet if it was just a faulty cable. Are you strongly recommending that I don't buy a cheap one off of ebay, and instead go to a brick and mortar store and buy a ATT/BestBuy/Fry's Electronics/Wherever one for twenty bucks or whatever they are charging these days? I will if I have to, but I'd obviously rather not... would you recommend a specific cable brand off of newegg?
Click to expand...
Click to collapse
I think a cheap cable should be fine though the shipping was a little long. I needed a new car charger when I switched from the iPhone and it came with 5 cables. Only one gave me that issue. One note to take into account well maybe it was just the ones I bought but the phone always charged at USB speeds with the cheap cables. If I used the OEM itwould read it as AC and charge much faster
Sent from my Inspire 4G using XDA App

Yeah I had a cheap car charger for this phone for about a week while waiting for the oem htc one to arrive in the mail, and it would charge at usb speeds, it'd ask me if I wanted to disk drive/charge only/etc...plugged into a car. Since then I received my oem car charger and it works great and that slow charging/prompt went away. I guess I'll invest in another cable, I'm bound to need more anyway. Hopefully it's that simple.
Sent from my Desire HD using XDA Premium App

Well, I got a new OEM HTC micro USB cable to test, and I am having the same problems, so it's not the cable.... any other suggestions? Is there any difference in doing a data reset vs going into clockword mod and doing a FULL erase of the device and then reinstalling a rom? I have yet to try testing if it'll work on another computer as well...

I suggest doing a full wipe in cw. Find another computer and load the drivers on that and try it. If it doesn't mount then its the phone and you will have seek att for a replacement

I have this problem and I don't even care anymore...lol gave up on it. Nothing fixed this problem. So I just try insertting the plug multiple times to make it work.
EDIT:
I've tried
Reformatting my computer
Trying it on different operating systems(XP, vista, 7)
3 Different USB cables for smartphones.
Reinstall HTC DRIVER
New SD card and reformatted SD card.
Tried multiple roms
completely re-root the phone.
All these never fixed it. Somethigg must be wrong inside of my phone.
Sent from my Desire HD using XDA App

I would definitely try another computer first. Still does it, full erase on cwm. Still persists, factory reset the darn thing. Finish the process of elimination before factory reset. As I have worked at 2 different Toyota dealers in Memphis, if a car had a problem that had multiple solutions, they would try all the easy solutions first before using the last resort solution. Imo, a factory reset is a last resort solution. If that still doesn't help, restore to stock and s-on the punk, and warranty the thing out. It sounds more like a phone hardware problem than anything else. Hope it helps!
Sent from my Inspire 4G using XDA App

ZeroRilix said:
I would definitely try another computer first. Still does it, full erase on cwm. Still persists, factory reset the darn thing. Finish the process of elimination before factory reset. As I have worked at 2 different Toyota dealers in Memphis, if a car had a problem that had multiple solutions, they would try all the easy solutions first before using the last resort solution. Imo, a factory reset is a last resort solution. If that still doesn't help, restore to stock and s-on the punk, and warranty the thing out. It sounds more like a phone hardware problem than anything else. Hope it helps!
Sent from my Inspire 4G using XDA App
Click to expand...
Click to collapse
Its been 5 months since I got this phone, do I still get my warranty if I S-ON and stock rom. Best to use Hack kit v11 to return to stock?
Sent from my Desire HD using XDA App

Speaker phone issue/ back light issue

SO i have a issue, suddenly my phone has these two issues, it lights up randomly and everytime i make or receive a phone call and i answer my phone it goes directly to speaker phone... i did a full wipe 1.5 and re installed a new rom and still has these issues. any help or ideas? Really feel it has something to do with the locations app, seeing how it keep randomly pops up... any suggestions this is getting really annoying

You may have to manually do a full wipe and then reinstall. From clockwork do these steps
1. Wipe data/factory reset
2. Go to advanced and wipe dalvik.
3. Go to mounts and format system. 4. Install Rom of choice
If you still have issues after this then it may be something on your SD card. Backup music, pics and anything else from SD card and format it as fat32.
Make sure as well to read the forum that you got the Rom from and make sure its not a known issue.
Sent from my Inspire 4G using XDA App.

Gizmoe said:
You may have to manually do a full wipe and then reinstall. From clockwork do these steps
1. Wipe data/factory reset
2. Go to advanced and wipe dalvik.
3. Go to mounts and format system. 4. Install Rom of choice
If you still have issues after this then it may be something on your SD card. Backup music, pics and anything else from SD card and format it as fat32.
Make sure as well to read the forum that you got the Rom from and make sure its not a known issue.
Sent from my Inspire 4G using XDA App.
Click to expand...
Click to collapse
Well i had a certain rom starting experiencing these issues so i switched roms, now i uninstalled locations, and locations launcher via titanium. but now my car mode pops up and i think that is what is doing it with the speaker phone and randomly lighting up, anyway to disable or uninstall car mode??? i can click it and disable it for 5 seconds then its back but still speaker phone wont turn off upon dialed or received calls.... ugh frustrating

Maybe its the car panel app. I know all of these kind of apps store settings in your SD card and doing a full wipe doesn't touch data on your SD. I would try formatting your SD card. Also restoring system apps through titanium backup can be problematic. Not sure if you are doing this, but if so be sure to only restore apps that you have downloaded from the market.
Sent from my Inspire 4G using XDA App.

doing a full format now, then will manually do a fully wipe then re install, thanks for the help hope it works

speaker phone issue is now fixed although locations still pops up telling me no files are on my sd card and suggest to download them... scared that if i do im gonna have all the problems again???

It always says that when you first open locations. The files that it needs are just maps but they are huge files.
Sent from my Inspire 4G using XDA App.

I do not use locations because its only a free version and if you want to use all the features you have to subscribe and it tacks onto your phone bill. Google maps is capable of all the same functions and works better imo.
Sent from my Inspire 4G using XDA App.

Gizmoe said:
It always says that when you first open locations. The files that it needs are just maps but they are huge files.
Sent from my Inspire 4G using XDA App.
Click to expand...
Click to collapse
thats the thing i dont open it, the download just keeps popping up, even if i push cancel it comes back in 20 seconds and doesn't stop. so anyways i downloaded it once again and now im back to my problem. i uninstalled locations and now my phone is back once again to going to car mode off and on and speaker phone issue is now back assuming that has something to do with the car mode...?? is there anyway to uninstall car mode??? or completely disable it?

gcihlar said:
thats the thing i dont open it, the download just keeps popping up, even if i push cancel it comes back in 20 seconds and doesn't stop. so anyways i downloaded it once again and now im back to my problem. i uninstalled locations and now my phone is back once again to going to car mode off and on and speaker phone issue is now back assuming that has something to do with the car mode...?? is there anyway to uninstall car mode??? or completely disable it?
Click to expand...
Click to collapse
You can use an app removal program from the market. This is a very weird problem. I wish I had more ideas for you but I'm stumped on this one.
Sent from my Inspire 4G using XDA App.

well im looking in titanium and can't find anything relevant to car mode... what should i exactly be looking for to fully remove it?? I just switched to cm7 and my phone was working perfectly then i plugged in the phone to my computer and now it is back in car mode yet again.... i really dont need or want car mode any way to just delete it?? can someone point me in the right direction, Can't figure out why my phone wants to be in car mode all of a sudden all the time...

PC not recognizing S3 ...

It seems no matter what I do, my PC, & a few others, just WILL NOT recognize my Verizon S3! Yes, the Samsung drivers have been installed in all of them. I am at my witt's end with this phone. #Ugh!!!
PS: I am pretty sure I have been through every single "option" within the settings, & I cannot find anything to help. If I drop the pull-down menu, & If I catch it quick enough, I can tap the USB icon & be taken to a screen where I have a choice for either "media" or "camera" whatnot.

sutliff said:
It seems no matter what I do, my PC, & a few others, just WILL NOT recognize my Verizon S3! Yes, the Samsung drivers have been installed in all of them. I am at my witt's end with this phone. #Ugh!!!
PS: I am pretty sure I have been through every single "option" within the settings, & I cannot find anything to help. If I drop the pull-down menu, & If I catch it quick enough, I can tap the USB icon & be taken to a screen where I have a choice for either "media" or "camera" whatnot.
Click to expand...
Click to collapse
BTW: I am sitting here with a brand new phone, & a 32gb card installed, & mounted.

I have never had luck with just plugging in my phone, I always use an adapter.
Devices:
Samsung Galaxy S3
Asus Transformer
Motorola DroidX
Motorola Droid Bionic
Motorola Droid 1
Motorola Cliq
Please Visit www.teendroid.com

Did you try a different sub port?

Upgrade your media player

Vagitarian said:
Did you try a different sub port?
Click to expand...
Click to collapse
Yes, I try different ports, ... The "USB" icon just will NOT stay in the upper left of the screen/display.

Same problem
Same problem!

I'm may be wrong but I seem to recall reading that there is a technical limitation preventing this. I gave up and just used kies.

It could be your PC sucks... or u have a service disabled
Sent from my SCH-I535 using Tapatalk 2

I thought I'd mention this just in case ... if you plug your phone in while the screen is locked you'll need to unlock it to get the volumes to mount and appear in explorer.
If you are running XP or later you should not have to load any special USB drivers to make mass storage work.
Sent from my Nexus 7 using xda app-developers app

sutliff said:
Yes, I try different ports, ... The "USB" icon just will NOT stay in the upper left of the screen/display.
Click to expand...
Click to collapse
You could also try putting the w phone in it usb debugging mode and let the computer auto detect and install drivers just in case.

faehsemc said:
It could be your PC sucks... or u have a service disabled
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Neither comment is helpful. Especially since he said he tried other computers.
OP, my Sprint S3 connects automatically with USB Debugging enabled on the phone so I don't have to hit anything on the phone. Then a popup shows up on Windows asking what I want to do.
FNM

Try this maybe if u havent already...
Sorry to hear that. Normally when I plug in my S3 to my Win7 Laptop, It just detects and auto-play pops open with what I want to do.
You should try plugging the S3 into the back of the computer and also deleting the drivers that were installed from the phone already and re-installing.
sutliff said:
It seems no matter what I do, my PC, & a few others, just WILL NOT recognize my Verizon S3! Yes, the Samsung drivers have been installed in all of them. I am at my witt's end with this phone. #Ugh!!!
PS: I am pretty sure I have been through every single "option" within the settings, & I cannot find anything to help. If I drop the pull-down menu, & If I catch it quick enough, I can tap the USB icon & be taken to a screen where I have a choice for either "media" or "camera" whatnot.
Click to expand...
Click to collapse

Have you tried a different cable?

[Q] "Allow USB Debugging?" Keeps Popping Up!

After upgrading to 4.3 on my i535 GS3, I'm now faced with a very annoying new problem. I use easytether pro to tether to my macbook, and now when I plug in the usb it pops up with "Allow USB Debugging?" followed by my computer's RSA key fingerprint, and then a checkbox for "Always allow from this computer".
It doesn't matter if I check the "always allow" because the next time I plug it in, it pops up with the same message again. For some reason it's not recognizing my computer, even though the RSA key fingerprint is exactly the same every time. Even worse, I have to go through this process twice every single time I plug in my usb - once for the usb connected as an installer, and twice when it switches from installer to media device.
I use tethering quite a bit, so this is kind of grinding my gears! Does anybody know what might be going on here? Is it possibly just a mac thing? Perhaps something wrong with my settings?

Try this, In developer options ->root access - allow apps and adb also USB debugging notify is unchecked.
Sent from my Galaxy Nexus using xda premium

buhohitr said:
Try this, In developer options ->root access - allow apps and adb also USB debugging notify is unchecked.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I don't seem to have any "root access" options in my developer options. Is it hidden or something?

Sorry I must be half sleeping and thinking about custom ROM. You don't have that option, anyway do you still have the messag after untick the notify option?
Sent from my Galaxy Nexus using Tapatalk

buhohitr said:
Sorry I must be half sleeping and thinking about custom ROM. You don't have that option, anyway do you still have the messag after untick the notify option?
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
You mean leave the "Always allow from this computer" unticked? I've tried both ways...it always comes back. It wouldn't be a big deal if it wasn't for the face that the connection is blocked until I hit the ok button, twice around.

Still having the issue. It's starting to grind my gears...
I nobody else having this issue?

pnuker said:
Still having the issue. It's starting to grind my gears...
I nobody else having this issue?
Click to expand...
Click to collapse
I just started having this issue and am investigating it. If I had to guess, I'd say the rsa key store is corrupt, but I'm just guessing. It was working fine this morning, and this afternoon it started yelling at me repeatedly.
I'm going to grab a logcat then will post back if/how I fixed it.
EDIT: turns out my issue was a bad USB cable. well, a bad USB cable connection. unplugged and reseated the cable and it seems to be working now.

I am also having this issue with two devices out of three I tried.
Samsung Note 10.1 (SM-P600) running Android 4.3 and ASUS K011 (ME181CX) running Android 4.4.2 always asks for permission. I tried everything including using different cables, different usb slots, different adb.exe. Even tried rooting K011, but no luck.
However, I am not having this issue with Sony Ericsson Xperia Arc (LT15i) running 4.0.4.
Edit: I came here from Google and now noticed that this is Galaxy S III section, but I think the reason to this issue and the solution will be the same. I will post the solution to here if I can do it.
---------- Post added at 03:21 PM ---------- Previous post was at 02:21 PM ----------
Yeah, solved it. I first killed adb.exe then simply deleted the folder C:\Users\Username\.android. After that I plugged my device in and typed "adb devices". This changed the RSA key etc. It asked for the permission again and "Always allow" option worked this time.
This method worked on both ASUS and Samsung. Hope this works for you too.
Note: I recommend you backup that folder before deleting it. Or just move it into another folder.

Mac computer
I'm having this issue with easy tether 1.1.12 in a mac (currently running OS X Yosemite 10.10.3) the windows keeps showing everytime I plug the device. Does anyone experience this on a mac computer?
In a windows 7 PC it works perfectly, no messages at all after clicking the "remember" box.