Hey there, ive got a problem with my Desire S.
I bought the phone about 4 weeks ago and the first two weeks everything worked fine. But since the last two weeks, the phone is turning off itself randomly. I am sure, that its not a software problem, because I flashed the standart RUU Rom before but it turned off again. Also i checked the battery contacts and the SIM contacts, both are okay.
Maybe some other hardware contacts arent fitting?
Excuse my bad english, I am from Germany^^
Greets.
Same problem
I have the same problem.
And it's definitely not a software problem...
And I've realized, that when I press the battery cover on the right and left sides, it turns off. And mostly it also turns off when I have my Desire S in my pocket.
Yeah mine too, sometimes I pull my phone out of my pocket and I see it's off. I think that's not a software issue, changed several ROMs but always the same problem. Fortunately it happens seldom.
I remember that someone else experienced this and fixed it by putting a piece of folded paper behind the battery to guarantee it's connection didn't fail
Swyped from my Desire S using XDA Premium
this is a known issue !
see my post: http://forum.xda-developers.com/showpost.php?p=17565815&postcount=40
and read the thread:
http://forum.xda-developers.com/showthread.php?t=1248507
Floow1337 said:
Hey there, ive got a problem with my Desire S.
I bought the phone about 4 weeks ago and the first two weeks everything worked fine. But since the last two weeks, the phone is turning off itself randomly. I am sure, that its not a software problem, because I flashed the standart RUU Rom before but it turned off again. Also i checked the battery contacts and the SIM contacts, both are okay.
Maybe some other hardware contacts arent fitting?
Excuse my bad english, I am from Germany^^
Greets.
Click to expand...
Click to collapse
Try putting your phone on one palm (face up) and then tap it with the other, just like if you were claping (with reasonable force) Does it turn off? If it does, a had a same problem, and its definitely problem with battery contacts.
Put some isolating/electrical tape around bottom part of battery (just one layer, all around), and about 1cm above. Just make sure that tape is thin enough, so the battery can still fit in. This should also solve creaking battery cover
Good luck
Hey, i tried everything, you said, but nothing fixed the problem. I think, the battery contacts are ok, becuase i fixed them with a little piece of paper before.
Also, i tried this trick with the clapping in your hand, but then the device is still on.
I read a thread about a similar problem, there was a broken battery the problem, which got under a high temperature or has voltage problems.
I contacted HTC and they say, that i should try another battery in my device, which the gonna send me soon.
Greets.
Fixed
Vrhovni Bog said:
Try putting your phone on one palm (face up) and then tap it with the other, just like if you were claping (with reasonable force) Does it turn off? If it does, a had a same problem, and its definitely problem with battery contacts.
Put some isolating/electrical tape around bottom part of battery (just one layer, all around), and about 1cm above. Just make sure that tape is thin enough, so the battery can still fit in. This should also solve creaking battery cover
Good luck
Click to expand...
Click to collapse
LOOOOL , Well Done, (Exactly) got fixed , TNX ( Big Hug):highfive:
azithro said:
LOOOOL , Well Done, (Exactly) got fixed , TNX ( Big Hug):highfive:
Click to expand...
Click to collapse
try to insert about 4 layers paper above batter and conpartment:cyclops:
jbosuper said:
try to insert about 4 layers paper above batter and conpartment:cyclops:
Click to expand...
Click to collapse
I do confirm! It works
Desire S in pocket shout down Fixation
OK i did a sketch of Desire S with google sketch book, For who can not fix the shutdown problem.
1th we need 2 piece of paper NO#1 and NO#2.
NO#1 will locate between battery and that back cover.
NO#2 will locate between the batteries bottom and top of that plastic lock (it makes more force to push the battery forward to the pins)
Details:
The papers must be 1 mm (or lilbit less) in thickness.
For what i used
NO#1= 3.5 x 5 cm
NO#2= 0.5 x 3.5 cm
GL HF
same problem and the solution
Hi
I had my wife phone with the same problem.
It is running with the venom rom and the rom is dream, but the problem which
is described earlier, kept coming .
After reading about the battery solution here, I think the problem solved.
I will check for the next few days
I want to thank you all for finding the solution
Thank you
Avi
azithro said:
OK i did a sketch of Desire S with google sketch book, For who can not fix the shutdown problem.
1th we need 2 piece of paper NO#1 and NO#2.
NO#1 will locate between battery and that back cover.
NO#2 will locate between the batteries bottom and top of that plastic lock (it makes more force to push the battery forward to the pins)
Details:
The papers must be 1 mm (or lilbit less) in thickness.
For what i used
NO#1= 3.5 x 5 cm
NO#2= 0.5 x 3.5 cm
GL HF
Click to expand...
Click to collapse
Sent from my HTC Desire S using XDA Premium 4 mobile app
azithro said:
Sent from my HTC Desire S using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I do confirm it works!
Related
I just dropped my phone yesterday once and it was ok, put the battery and the lid back on, boots up everythings fine,but in the next 8 hours, I can see black dots on my screen and they are like mostly on the right side of the screen scattered all around.
Also Ive googled the problem and many people say its the digitizer, do I have to buy new digitizer now?
Kennypachi said:
I just dropped my phone yesterday once and it was ok, put the battery and the lid back on, boots up everythings fine,but in the next 8 hours, I can see black dots on my screen and they are like mostly on the right side of the screen scattered all around.
Also Ive googled the problem and many people say its the digitizer, do I have to buy new digitizer now?
Click to expand...
Click to collapse
I belive the problem is the Lcd not the digitizer,after all the digitizer is flexible plastic with with very thin wires.
The best way is to get the complete package ,lcd and digitizer, normally you can find them in ebay.
faria said:
I belive the problem is the Lcd not the digitizer,after all the digitizer is flexible plastic with with very thin wires.
The best way is to get the complete package ,lcd and digitizer, normally you can find them in ebay.
Click to expand...
Click to collapse
Thank you, im gonna go and search for them in eBay and replace them
But be carefull ,dont just buy any any screen! Apparently there is diferent screen models across the model,make sure you know the part number currently installed in your device .
I had the same problem with my Hermes, had to remove the broken screen to make sure i ordered the rigth one at the time there where 3 diferent screens for my device model but only one woud work.
Read this,it should help you,
http://forum.xda-developers.com/showthread.php?t=1006593
Thank you!
Something weird happened, I turned off the phone, took out the battery, went to sleep for 9 hours. In the morning ive put the battery back on and turned phone on and ALOT of dots have disappeared. What could have caused that?
Kennypachi said:
Something weird happened, I turned off the phone, took out the battery, went to sleep for 9 hours. In the morning ive put the battery back on and turned phone on and ALOT of dots have disappeared. What could have caused that?
Click to expand...
Click to collapse
It sounds like the liquid matrix got displaced when you dropped the device, and now it stabilized itself.
Gravity is an amazing thing
Very good news
faria said:
It sounds like the liquid matrix got displaced when you dropped the device, and now it stabilized itself.
Gravity is an amazing thing
Very good news
Click to expand...
Click to collapse
Liquid!??!?! In my phone!?!??!
Kennypachi said:
Liquid!??!?! In my phone!?!??!
Click to expand...
Click to collapse
i got liquid in my htc screen now its broken!!!
As of now, ALL dots have disappeared itself, checked on completely black and on white picture. Ordered new digitizer and screen just in case though
Hi guys!
Well after trying and trying I didn't find any solution about the random reboots. So I thought I go back to the begin.. So I used a RUU install was flawless, but after an hour or so my phone reboots again and 30 minutes ago too.
So please can anybody help me?
Thanks!
Sounds like a detective phone. Mine never reboots unless I reboot it.
Sent from my HTC Sensation 4G using XDA App
The first thing I'd check is the battery. Is it physically loose in the housing?
Doesn't have to be very loose. All it needs to do is break contact with the copper pins for a half a second and the device will shut off.
Here's the other question. When you say it reboots, do you mean it shuts down through the normal "Phone is now shutting down" process? Or does it like go instantly off and then reboots?
If it's instantly off and then reboots, the battery thing is the mostly likely problem.
Skipjacks said:
The first thing I'd check is the battery. Is it physically loose in the housing?
Doesn't have to be very loose. All it needs to do is break contact with the copper pins for a half a second and the device will shut off.
Here's the other question. When you say it reboots, do you mean it shuts down through the normal "Phone is now shutting down" process? Or does it like go instantly off and then reboots?
If it's instantly off and then reboots, the battery thing is the mostly likely problem.
Click to expand...
Click to collapse
Yes, thanks!
I've removed my backcase and touched the battery and it shuts off (i have not a really reboot, it just shut off)
But wht can I do about it?
Thanks
EDIT:
I've put a little piece of paper between the battery and the cover so the battery is pushed harder to the connectors.
It's looks and feels alot harder to get it out now. I hope this will work.
I will try this now and will give you more info tomorrow ;-)
Sent from my HTC Sensation Z710e using XDA Premium App
Glad I could help.
The lesson to be learned here is to always check the stupidest thing first, before you spend hours changing ROMs or looking for rogue apps.
You need to be sure you're fixing the looseness properly though. If the wiggle is side to side or up and down in the battery housing, the paper trick along side of the battery should work perfectly.
If it's wiggling forward as though it's trying to fall out of the housing, the paper trick works but you want to be careful not to pile 3-4 sheets thick of paper on top of the battery. That's just going to act as thermal insulation and will help the battery retain heat (not a good thing).
It won't catch the paper on fire. But it'll wear the battery out faster.
Instead you might try to put something that gives the battery more pressure against the back cover in a small area. Maybe try those little foam sticker circles that are on the bottom of things to keep them from scratching the table. (look under a lamp or something that like). They are thing pieces of felt that aren't real thick, but prevent a heavy metal object from sitting directly on a table.
A small one of those would stick right to the inside cover of the phone, put pressure on the battery, and not cover a large portion of the battery that would retain heat.
tommeke19 said:
Yes, thanks!
I've removed my backcase and touched the battery and it shuts off (i have not a really reboot, it just shut off)
But wht can I do about it?
Thanks
EDIT:
I've put a little piece of paper between the battery and the cover so the battery is pushed harder to the connectors.
It's looks and feels alot harder to get it out now. I hope this will work.
Click to expand...
Click to collapse
try cleaning the battery contacts and make sure the contacts in the phone are not bent.
Sent from my NexusHD2 using XDA App
Buy a new battery problem solved
Sent from my HTC Sensation XE with Beats Audio using xda premium
tommeke19 said:
Hi guys!
Well after trying and trying I didn't find any solution about the random reboots. So I thought I go back to the begin.. So I used a RUU install was flawless, but after an hour or so my phone reboots again and 30 minutes ago too.
So please can anybody help me?
Thanks!
Click to expand...
Click to collapse
Did you superwipe or at least factory reset, cache and dalvik?
tommeke19 said:
Hi guys!
Well after trying and trying I didn't find any solution about the random reboots. So I thought I go back to the begin.. So I used a RUU install was flawless, but after an hour or so my phone reboots again and 30 minutes ago too.
So please can anybody help me?
Thanks!
Click to expand...
Click to collapse
Did you get solved the problem..?? i have some reboots when my phone isn't in use
BSHD666 said:
Did you get solved the problem..?? i have some reboots when my phone isn't in use
Click to expand...
Click to collapse
You can try to change your battery, maybe this is the problem.
When I tap my screen quite hard my phone just shuts down. It also frequently happens when it's in my pocket, so I assume it has something to do with loose hardwarecomponents?
DAE have this problem?
Yes. Well known problem. I had it on my DS last year.
Solution. Ask HTC to replace your battery. It did the trick for me. See my thread, search my threads I made.
Desire S • Fallout V2.0.0 • xda premium
Or wedge a folded piece of paper between the battery and the case back, try the same with the SIM card as well. Worked for me.
Simon.TS.HTC said:
Or wedge a folded piece of paper between the battery and the case back, try the same with the SIM card as well. Worked for me.
Click to expand...
Click to collapse
What he said, probably caused by loose battery contacts
Swyped from my DesireS
I lock my phone and about 10 mins later I go to unlock it and the phone powers up meaning that it has been turned off. There is absolutely nothing wrong with the charge of the battery but it keeps doing this. The other week the phone wouldn't respond for about 5 hours I would touch it and the touch screen was completely dead. I locked the phone and then the screen went black and the touch buttons at the bottom lit up and that was it the phone crashed so I needed to restart it and it just wouldn't work. 5 hours later when I woke up it responded and Bare in mind I ran about 5 ruus to get the phone back to stock so it wasn't a software problem. So has anyone else experienced one of these problems. The random shutdown is my issue at the moment. I'm considering returning it for repair because isn't it true that htc have a 2 year warranty in the uk?
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
ben_pyett said:
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
Click to expand...
Click to collapse
Doesn't sound daft it's a great Idea. I have blu-tack on the slide off cover at the bottom to keep it from jiggling as one of the plastic clips broke. I will probably test another battery because they aren't exactly expensive. Do you know anything about HTC's warranty int he uk ben_pyett? Thanks for the help
sharpinator said:
Doesn't sound daft it's a great Idea. I have blu-tack on the slide off cover at the bottom to keep it from jiggling as one of the plastic clips broke. I will probably test another battery because they aren't exactly expensive. Do you know anything about HTC's warranty int he uk ben_pyett? Thanks for the help
Click to expand...
Click to collapse
I have heard multiple users that they simply rang HTC up, complained that battery didn't work and got a new one sent out.....so try that....and attempt if possible to hang on to old one, as if it turns out to be device, you get a free battery
Same issue for me, it drove me nuts. Turned out to be a faulty battery when sent off to HTC/Vodafone for repair. They replaced it so I wonder if it's a known issue.
Sent from my Desire S using xda app-developers app
ben_pyett said:
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
Click to expand...
Click to collapse
This.
My phone used to shut down randomly and I searched and found out that it is due to the bad design of battery placement in this phone. All I had to do was put a small piece of paper and it has never shutdown till then.
I'm definitely going to try this, I've been getting lots of resets and I'm relieved it's not a rom issue
edit: how many times did you guys fold the paper over?
ben_pyett said:
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
Click to expand...
Click to collapse
i had issues with my phone turning off too, had it slightly wet at one point so i took it to a phone repair joint, they replaced a few things charged me and it had the same problems afterwards, a test battery proved it was the bloody battery all along!
the tech there let me know our batteries have a soft edge that when pushed up hard against the battery slot it slightly deforms, seems like a bad design if you look at the battery up close you can see one where the edges get pushed in a bit, (well on mine anyway) the test battery i borrowed didn't have the edges pushed in.
Had this problem too. Paper did the trick.
My HTC 828 is always going off by itself, once I open the camera or put on my mobile data the phone goes off please what should I do?
Me too have same problem..My HTC desire 828 dual sim turning off automatically, mostly when I play any videos or turning on camera. Tried factory reset many times but no use..
HTC 828 ramdomly switching off on data use, battery drains off
I also have the same problem...whenever I use apps which use data, the phone goes switch off and many times when I switch on the phone, apps starts optimizing again and again...sometimes battery drains off immediately...please help me...whats the issue...
Phone switching off itself. Nearly same problem is what I face with this HTC 828
theguitarman94 said:
I lock my phone and about 10 mins later I go to unlock it and the phone powers up meaning that it has been turned off. There is absolutely nothing wrong with the charge of the battery but it keeps doing this. The other week the phone wouldn't respond for about 5 hours I would touch it and the touch screen was completely dead. I locked the phone and then the screen went black and the touch buttons at the bottom lit up and that was it the phone crashed so I needed to restart it and it just wouldn't work. 5 hours later when I woke up it responded and Bare in mind I ran about 5 ruus to get the phone back to stock so it wasn't a software problem. So has anyone else experienced one of these problems. The random shutdown is my issue at the moment. I'm considering returning it for repair because isn't it true that htc have a 2 year warranty in the uk?
Click to expand...
Click to collapse
Nearly same problem is what I face with this HTC 828 desire
Never knew that HTC would let me that down
Worst company ever
The only reason this phone was with me was due to its good camera qualities else
This phone couldn't give any better loudness if not accompanied to speakers ....each time while watching any video I need speakers
Well ...this phone made me realise that it's not necessary that good priced phone are necessarily good
---------- Post added at 04:30 AM ---------- Previous post was at 04:26 AM ----------
theguitarman94 said:
I lock my phone and about 10 mins later I go to unlock it and the phone powers up meaning that it has been turned off. There is absolutely nothing wrong with the charge of the battery but it keeps doing this. The other week the phone wouldn't respond for about 5 hours I would touch it and the touch screen was completely dead. I locked the phone and then the screen went black and the touch buttons at the bottom lit up and that was it the phone crashed so I needed to restart it and it just wouldn't work. 5 hours later when I woke up it responded and Bare in mind I ran about 5 ruus to get the phone back to stock so it wasn't a software problem. So has anyone else experienced one of these problems. The random shutdown is my issue at the moment. I'm considering returning it for repair because isn't it true that htc have a 2 year warranty in the uk?
Click to expand...
Click to collapse
Nearly same problem is what I face with this HTC 828 desire
Never knew that HTC would let me that down
Worst company ever
The only reason this phone was with me was due to its good camera qualities else
This phone couldn't give any better loudness if not accompanied to speakers ....each time while watching any video I need speakers
Well ...this phone made me realise that it's not necessary that good priced phone are necessarily good
What should I do to get rid of this problem
(Before I resell it)
My battery couldn't be removed
So the solution of paper couldnt be fine with it
:crying:
hi have same issue on my htc d820ts so i flashed it with new firmware and check the battery connector or power supply area its ok but phone issue is same so please if some one have any idea help me
Not sure what to do. Happened about 2 weeks ago and getting progressively worse. Sometimes screen unresponsive, sometimes ok, and other times registers a touch in a completely wrong place. Is my digitizer going out? Will flashing different rom or kernel work? Currently have an xe s-off with elegencia rom
Sent from my GT-P3113 using xda app-developers app
shdw03 said:
Not sure what to do. Happened about 2 weeks ago and getting progressively worse. Sometimes screen unresponsive, sometimes ok, and other times registers a touch in a completely wrong place. Is my digitizer going out? Will flashing different rom or kernel work? Currently have an xe s-off with elegencia rom
Sent from my GT-P3113 using xda app-developers app
Click to expand...
Click to collapse
you can try different roms or kernels and see how it goes
also check this it out
http://forum.xda-developers.com/showthread.php?t=1239238
For me the cause of this was certain apps running in the background, Any.do and the new Skype update with it's new UI, seems there's a problem with custom roms and some apps UI, just like watsapp sometimes causes typing issues on custom roms, stopping or uninstalling solved my problems.
Haven't reported it with to CM team tho, when I get to ten post count.
thanks for the ideas guys, but I think that my digitizer is shot. turned on touch overlay and pointer location. seems like the screen is warped. if I put moderate pressure in the middle of the screen, it will register 5-8 differet touch points across the center section of the screen. sometimes if you drag your finger, it will skip or not register certain areas(mainly the center of the screen) I'll try get a screen shot later.
Take the back cover off your phone. Along one edge of your phone there will be a little metal square with a nipple. Add small folded tin foil to the nipple loosely then put the cover back on. Your screen can now ground probably. This problem is more noticeable when charging.
Sent from my HTC One using XDA Premium HD app
OllieArmageddon said:
Take the back cover off your phone. Along one edge of your phone there will be a little metal square with a nipple. Add small folded tin foil to the nipple loosely then put the cover back on. Your screen can now ground probably. This problem is more noticeable when charging.
Sent from my HTC One using XDA Premium HD app
Click to expand...
Click to collapse
Already done that... still have trouble with touchscreen in the center. Cuts off, doesnt register or registers multiple touches
Sent from my GT-P3113 using xda app-developers app
Did you try leaving the phone in your freezer overnight?
Sent from my Ouya
Hi i bought a sensation and it had the wifi problem and digitizer problem (going crazy) and i searched for 2 days and got nothing, i also read that putting tinfoil over the silver nipple thing would fix it but if anything it made it worse. tried bout 7 different roms, everything was still the same but now i have perfect wifi and digitizer, fixed it last night and not 1 problem so far. So.. what i did was got an old digital camera card, cut off 4 of those metal pins (look at pic) put 2 next to each other using strong double sided tape and stuck them to both connector pins on the back battery cover, now i got perfect wifi. The connectors on the battery cover r just conductive paint and wears through to the plastic over time (i also tried condutive paint but didnt work). And the digitizer i cut a piece of plastic/rubber off an old usb cable (see pic) round the wire and fitted it over the silver nipple ground pin thing and now my digitizer works perfect, not one problem so far. Give it a try, assuming ur digitizer isnt actually broke.
My problems also started reoccurring and it doesn't seem to be software related, cause even when it's completely stock people reported freezing and lock ups on this and other HTC models, I hate this phone and will never purchase another HTC product.
0911 said:
My problems also started reoccurring and it doesn't seem to be software related, cause even when it's completely stock people reported freezing and lock ups on this and other HTC models, I hate this phone and will never purchase another HTC product.
Click to expand...
Click to collapse
I recently took mine apart to clean dust from under screen and refit the old digitiser. It was unresponsive and some parts of the screen didnt work at all so I flashed a calibration file which improved it but still working 100%. Took apart the phone several times to check connections, reinstalled several roms, calibrated screen and cleaned contact on the back cover etc...nothing worked.
I use the trace keyboard a lot but couldnt with this problem. I was sure I had damaged the digitiser and was losing hope until I upgraded to firmware 3.33.401.106, hboot 1.29.0000 and radio 11.76C.3504.00P_11.29A.3504.18_M. hboot from 1.27.1000 and screen is now working as normal.
I ran CM 10.1 JB and Viper 1.63 before removing the digitiser and after refitting it flashed CM JB, Inspiration, ARHD and currently on viper 3.1.
I have seen a high number of posts recently about screen responsiveness so could it be an issue with 1.27.1000 on the latest roms?
I cant understand how this happened straight after removing the digitiser and was fixed by flashing newer firmware.
dub2012 said:
I use the trace keyboard a lot but couldnt with this problem. I was sure I had damaged the digitiser and was losing hope until I upgraded to firmware 3.33.401.106, hboot 1.29.0000 and radio 11.76C.3504.00P_11.29A.3504.18_M. hboot from 1.27.1000 and screen is now working as normal.
I ran CM 10.1 JB and Viper 1.63 before removing the digitiser and after refitting it flashed CM JB, Inspiration, ARHD and currently on viper 3.1.
I have seen a high number of posts recently about screen responsiveness so could it be an issue with 1.27.1000 on the latest roms?
I cant understand how this happened straight after removing the digitiser and was fixed by flashing newer firmware.
Click to expand...
Click to collapse
Thanks, flashed it last night and seems ok so far, will give it another day of two
Sadly my problems are still persistent, tired every possible solution including the grounding pin fix from another post which spans over 50 pages long, also trolled the Internet only to find this is not an isolated problem, other people who own the HTC sensation have been having the same telltale issues and quite frankly I've come to the conclusion that this is just another half broken HTC device HTC decided to release to cut corners on just to save on overall production cost.
0911 said:
Sadly my problems are still persistent, tired every possible solution including the grounding pin fix from another post which spans over 50 pages long, also trolled the Internet only to find this is not an isolated problem, other people who own the HTC sensation have been having the same telltale issues and quite frankly I've come to the conclusion that this is just another half broken HTC device HTC decided to release to cut corners on just to save on overall production cost.
Click to expand...
Click to collapse
try this
http://forum.xda-developers.com/showthread.php?t=1360638
just flash the file without replacing digitiser