Phone shuts down after shocks - HTC Desire S

When I tap my screen quite hard my phone just shuts down. It also frequently happens when it's in my pocket, so I assume it has something to do with loose hardwarecomponents?
DAE have this problem?

Yes. Well known problem. I had it on my DS last year.
Solution. Ask HTC to replace your battery. It did the trick for me. See my thread, search my threads I made.
Desire S • Fallout V2.0.0 • xda premium

Or wedge a folded piece of paper between the battery and the case back, try the same with the SIM card as well. Worked for me.

Simon.TS.HTC said:
Or wedge a folded piece of paper between the battery and the case back, try the same with the SIM card as well. Worked for me.
Click to expand...
Click to collapse
What he said, probably caused by loose battery contacts
Swyped from my DesireS

Related

Shortest lived chichitec battery ever? Lol

So I got my chichitec battery's yesterday, I took the red sticker out, trimmed a lil bit and they fitted perfectly, well , anyhow I charged one of them overnight and now like an hour ago. I disconnected the phone, well I was looking at xda andthen all of the sudden the phone turned off and didn't turn back on... I tried the other chichitec and it worked.... any ideas of what could have happened?
Sent from my T-Mobile G2 using XDA App
Maybe just a defect in the battery. That's all I can think of.
Did the contacts come loose?
And I thought u weren't supposed to trim anything?
All i did was take the sticker off, and it fight
ThaGeNeCySt said:
Did the contacts come loose?
And I thought u weren't supposed to trim anything?
All i did was take the sticker off, and it fight
Click to expand...
Click to collapse
o well it was just plastic i trimmed just for the heck of it and they get in easily.
ah yeah i guess it was a defective battery oh well.. :/
Remember to put a piece of tape between the metal slot from the SD card and the battery so it doesn't short out
jaZzyjeff818 said:
Remember to put a piece of tape between the metal slot from the SD card and the battery so it doesn't short out
Click to expand...
Click to collapse
+1 This is a major oversight when removing the labels .
jaZzyjeff818 said:
Remember to put a piece of tape between the metal slot from the SD card and the battery so it doesn't short out
Click to expand...
Click to collapse
It's all over the battery thread. Take off red label, trim battery place tape between battery and METAL SD card compartment. I think the metal shorts out the battery.
on it, that might have been now is working perfectly again lol and this battery last ridiculously long
NOT between the battery door and battery.
Put a piece of tape OVER the SD card metal door, that's what's shorting it out.
Sent from my T-Mobile G2 using XDA App
A few days ago, I think I experienced the sd door shorting the battery. Though, I believed it happened because my phone, which was in my pocket, was pressed against the car seat (I was working on some stuff inside my car at the time), causing the battery to touch the door.
Before that, it had never happened before and still hasnt happened since. I may just put some tape over it.
If I put tape on the the sd slot would that increase battery time you think? One of my batteries seems to die out much faster than the other which I find weird. The phone has never turned off and restarted, but just doesn't seem to be lasting as long as the other.
I guess something else was shorting out, I put a layer of tape over all the baterry and now woks perfectly.
Sent from my T-Mobile G2 using XDA App
juanshop said:
I guess something else was shorting out, I put a layer of tape over all the baterry and now woks perfectly.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
That's whats everyone was trying to tell you. You don't need that much tape, just enough to keep the battery from touching the door on the sdcard slot.
Well the tape just over the sd tray didn't work. It only worked once I put only one thin layer of tape on it.
Sent from my T-Mobile G2 using XDA App
link to the site where you got it? thx!
does your battery door close properly with this battery? mine stays open just a hair and doesn't quite lock in place which causes the slightest bump to knock the door off(really annoying)
g_grey said:
does your battery door close properly with this battery? mine stays open just a hair and doesn't quite lock in place which causes the slightest bump to knock the door off(really annoying)
Click to expand...
Click to collapse
Are you sure you have the battery cover lined up right?
Sent from my HTC Vision using XDA App
what chichi battery did you all get for your G2/Z?

Desire S is turning off

Hey there, ive got a problem with my Desire S.
I bought the phone about 4 weeks ago and the first two weeks everything worked fine. But since the last two weeks, the phone is turning off itself randomly. I am sure, that its not a software problem, because I flashed the standart RUU Rom before but it turned off again. Also i checked the battery contacts and the SIM contacts, both are okay.
Maybe some other hardware contacts arent fitting?
Excuse my bad english, I am from Germany^^
Greets.
Same problem
I have the same problem.
And it's definitely not a software problem...
And I've realized, that when I press the battery cover on the right and left sides, it turns off. And mostly it also turns off when I have my Desire S in my pocket.
Yeah mine too, sometimes I pull my phone out of my pocket and I see it's off. I think that's not a software issue, changed several ROMs but always the same problem. Fortunately it happens seldom.
I remember that someone else experienced this and fixed it by putting a piece of folded paper behind the battery to guarantee it's connection didn't fail
Swyped from my Desire S using XDA Premium
this is a known issue !
see my post: http://forum.xda-developers.com/showpost.php?p=17565815&postcount=40
and read the thread:
http://forum.xda-developers.com/showthread.php?t=1248507
Floow1337 said:
Hey there, ive got a problem with my Desire S.
I bought the phone about 4 weeks ago and the first two weeks everything worked fine. But since the last two weeks, the phone is turning off itself randomly. I am sure, that its not a software problem, because I flashed the standart RUU Rom before but it turned off again. Also i checked the battery contacts and the SIM contacts, both are okay.
Maybe some other hardware contacts arent fitting?
Excuse my bad english, I am from Germany^^
Greets.
Click to expand...
Click to collapse
Try putting your phone on one palm (face up) and then tap it with the other, just like if you were claping (with reasonable force) Does it turn off? If it does, a had a same problem, and its definitely problem with battery contacts.
Put some isolating/electrical tape around bottom part of battery (just one layer, all around), and about 1cm above. Just make sure that tape is thin enough, so the battery can still fit in. This should also solve creaking battery cover
Good luck
Hey, i tried everything, you said, but nothing fixed the problem. I think, the battery contacts are ok, becuase i fixed them with a little piece of paper before.
Also, i tried this trick with the clapping in your hand, but then the device is still on.
I read a thread about a similar problem, there was a broken battery the problem, which got under a high temperature or has voltage problems.
I contacted HTC and they say, that i should try another battery in my device, which the gonna send me soon.
Greets.
Fixed
Vrhovni Bog said:
Try putting your phone on one palm (face up) and then tap it with the other, just like if you were claping (with reasonable force) Does it turn off? If it does, a had a same problem, and its definitely problem with battery contacts.
Put some isolating/electrical tape around bottom part of battery (just one layer, all around), and about 1cm above. Just make sure that tape is thin enough, so the battery can still fit in. This should also solve creaking battery cover
Good luck
Click to expand...
Click to collapse
LOOOOL , Well Done, (Exactly) got fixed , TNX ( Big Hug):highfive:
azithro said:
LOOOOL , Well Done, (Exactly) got fixed , TNX ( Big Hug):highfive:
Click to expand...
Click to collapse
try to insert about 4 layers paper above batter and conpartment:cyclops:
jbosuper said:
try to insert about 4 layers paper above batter and conpartment:cyclops:
Click to expand...
Click to collapse
I do confirm! It works
Desire S in pocket shout down Fixation
OK i did a sketch of Desire S with google sketch book, For who can not fix the shutdown problem.
1th we need 2 piece of paper NO#1 and NO#2.
NO#1 will locate between battery and that back cover.
NO#2 will locate between the batteries bottom and top of that plastic lock (it makes more force to push the battery forward to the pins)
Details:
The papers must be 1 mm (or lilbit less) in thickness.
For what i used
NO#1= 3.5 x 5 cm
NO#2= 0.5 x 3.5 cm
GL HF
same problem and the solution
Hi
I had my wife phone with the same problem.
It is running with the venom rom and the rom is dream, but the problem which
is described earlier, kept coming .
After reading about the battery solution here, I think the problem solved.
I will check for the next few days
I want to thank you all for finding the solution
Thank you
Avi
azithro said:
OK i did a sketch of Desire S with google sketch book, For who can not fix the shutdown problem.
1th we need 2 piece of paper NO#1 and NO#2.
NO#1 will locate between battery and that back cover.
NO#2 will locate between the batteries bottom and top of that plastic lock (it makes more force to push the battery forward to the pins)
Details:
The papers must be 1 mm (or lilbit less) in thickness.
For what i used
NO#1= 3.5 x 5 cm
NO#2= 0.5 x 3.5 cm
GL HF
Click to expand...
Click to collapse
Sent from my HTC Desire S using XDA Premium 4 mobile app
azithro said:
Sent from my HTC Desire S using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I do confirm it works!

[Q] Back to stock and still reboots!

Hi guys!
Well after trying and trying I didn't find any solution about the random reboots. So I thought I go back to the begin.. So I used a RUU install was flawless, but after an hour or so my phone reboots again and 30 minutes ago too.
So please can anybody help me?
Thanks!
Sounds like a detective phone. Mine never reboots unless I reboot it.
Sent from my HTC Sensation 4G using XDA App
The first thing I'd check is the battery. Is it physically loose in the housing?
Doesn't have to be very loose. All it needs to do is break contact with the copper pins for a half a second and the device will shut off.
Here's the other question. When you say it reboots, do you mean it shuts down through the normal "Phone is now shutting down" process? Or does it like go instantly off and then reboots?
If it's instantly off and then reboots, the battery thing is the mostly likely problem.
Skipjacks said:
The first thing I'd check is the battery. Is it physically loose in the housing?
Doesn't have to be very loose. All it needs to do is break contact with the copper pins for a half a second and the device will shut off.
Here's the other question. When you say it reboots, do you mean it shuts down through the normal "Phone is now shutting down" process? Or does it like go instantly off and then reboots?
If it's instantly off and then reboots, the battery thing is the mostly likely problem.
Click to expand...
Click to collapse
Yes, thanks!
I've removed my backcase and touched the battery and it shuts off (i have not a really reboot, it just shut off)
But wht can I do about it?
Thanks
EDIT:
I've put a little piece of paper between the battery and the cover so the battery is pushed harder to the connectors.
It's looks and feels alot harder to get it out now. I hope this will work.
I will try this now and will give you more info tomorrow ;-)
Sent from my HTC Sensation Z710e using XDA Premium App
Glad I could help.
The lesson to be learned here is to always check the stupidest thing first, before you spend hours changing ROMs or looking for rogue apps.
You need to be sure you're fixing the looseness properly though. If the wiggle is side to side or up and down in the battery housing, the paper trick along side of the battery should work perfectly.
If it's wiggling forward as though it's trying to fall out of the housing, the paper trick works but you want to be careful not to pile 3-4 sheets thick of paper on top of the battery. That's just going to act as thermal insulation and will help the battery retain heat (not a good thing).
It won't catch the paper on fire. But it'll wear the battery out faster.
Instead you might try to put something that gives the battery more pressure against the back cover in a small area. Maybe try those little foam sticker circles that are on the bottom of things to keep them from scratching the table. (look under a lamp or something that like). They are thing pieces of felt that aren't real thick, but prevent a heavy metal object from sitting directly on a table.
A small one of those would stick right to the inside cover of the phone, put pressure on the battery, and not cover a large portion of the battery that would retain heat.
tommeke19 said:
Yes, thanks!
I've removed my backcase and touched the battery and it shuts off (i have not a really reboot, it just shut off)
But wht can I do about it?
Thanks
EDIT:
I've put a little piece of paper between the battery and the cover so the battery is pushed harder to the connectors.
It's looks and feels alot harder to get it out now. I hope this will work.
Click to expand...
Click to collapse
try cleaning the battery contacts and make sure the contacts in the phone are not bent.
Sent from my NexusHD2 using XDA App
Buy a new battery problem solved
Sent from my HTC Sensation XE with Beats Audio using xda premium
tommeke19 said:
Hi guys!
Well after trying and trying I didn't find any solution about the random reboots. So I thought I go back to the begin.. So I used a RUU install was flawless, but after an hour or so my phone reboots again and 30 minutes ago too.
So please can anybody help me?
Thanks!
Click to expand...
Click to collapse
Did you superwipe or at least factory reset, cache and dalvik?
tommeke19 said:
Hi guys!
Well after trying and trying I didn't find any solution about the random reboots. So I thought I go back to the begin.. So I used a RUU install was flawless, but after an hour or so my phone reboots again and 30 minutes ago too.
So please can anybody help me?
Thanks!
Click to expand...
Click to collapse
Did you get solved the problem..?? i have some reboots when my phone isn't in use
BSHD666 said:
Did you get solved the problem..?? i have some reboots when my phone isn't in use
Click to expand...
Click to collapse
You can try to change your battery, maybe this is the problem.

infuse went swimming only workes when on charger

My son took his phone swimming, got it dried out and actually works but kills the battery very quickly, will stay on as long as its on the charger. I have tried a new battery (I have many) and its not the battery. any suggestions not able to get a new one under warranty.
First things - turn phone off, remove from charger, take battery out. Leave in this condition to avoid further damage which may occur when you apply power to a wet phone.
Also, getting started on the drying process quickly is somewhat important (but not so important that you should rush to do anything without finding some instructions first).
Google using three words
wet phone rice
The first two hits look good:
http://www.wikihow.com/Save-a-Wet-Cell-Phone
http://www.popularmechanics.com/technology/how-to/tips/4269047
electricpete1 said:
First things - turn phone off, remove from charger, take battery out. Leave in this condition to avoid further damage which may occur when you apply power to a wet phone.
Also, getting started on the drying process quickly is somewhat important (but not so important that you should rush to do anything without finding some instructions first).
Google using three words
wet phone rice
The first two hits look good:
http://www.wikihow.com/Save-a-Wet-Cell-Phone
http://www.popularmechanics.com/technology/how-to/tips/4269047
Click to expand...
Click to collapse
thanks but have been thru the drying and no power scenerio...... was over a week and a half ago.. did the batt pull and store in rice......
Sorry, I misunderstood. Yes that's a lot harder question.
You apparenlty have a high battery drain.
You've ruled out battery by swapping.
I guess before trying anything drastic, you might try typical approach to see if there is an application drawing battery (for example power tutor). That's a longshot since it would be unrelated to the water, but would be a shame to get intrusive if it's not required.
Other than than I guess you can try to have it cleaned to remove some contamination that may be causing like high-resistance short circuit causing a battery drain. I have no experience or recommendations on who might be able to do that. If trying yourself you might try inspecting accessible areas and disassembly to gain more access to the extent you feel comfortable. Possibly clean with compressed clean air or q-tips soaked in alchohol.... targeted cleaning if you can see corrosion, or longshot just clean everything in sight.... but that increases the risk level of something that is already risky (easy to damage things poking around inside your phone). If it were my phone I'd definitely be looking for someone else to do it rather than trying myself.
Sorry, not much help. Maybe someone else will chime in...
Sadly.... It is probably something on the board of the phone. If it only works when it is on the charger that means that no power is going from the battery to the motherboard. Same problem with a 3gs. Although that turned out to be a curoded chip on the battery itself, there is probably a bad part on the motherboard. You will most likely have to take it apart and look for water damage. Like curoded spots, and clean them of by CAREFULLY scraping the white off with a TOOTHPICK or something else soft and non metallic. That's all I can say, I've fixed a good many water damaged devices. But they all had on board battery's and the same part always went. The little chip controlling charging on the battery.
If you get it apart look around where the battery prongs are. Either there or maybe around the processor.
Sent from my SGH-I997 using xda app-developers app
Did the phone get powered on straight of water???
If so corrosion is a possibility more that likely the currenent arched and damaged the circuit .
Does the phone heat up when running off or on the charger ???
Again if so then phone motherboard. Was damaged and the power circuit is causing the drain and allows for it to function on the plug because it bypasses the damage.
Just my humble opinion....
My only suggestion is if our handy with electronic find another on eBay and switch out mother board.
Sent from my SGH-I997 using xda app-developers app
Also may besomething by the battery connections causing a bad connection resulting in.bad power...just another idea
Sent from my HTC PH39100 using Tapatalk 2
Want give a thanks to every one for the suggestions... gonna pull out apart tonight and attempt a cleaning if that does not work will buy a new motherboard
Sent from my SGH-I997 using xda premium
jdsatyr said:
Want give a thanks to every one for the suggestions... gonna pull out apart tonight and attempt a cleaning if that does not work will buy a new motherboard
Sent from my SGH-I997 using xda premium
Click to expand...
Click to collapse
http://www.youtube.com/watch?v=1WS5I0SpL6c
disassemble instructions
Others have recommended this product for cleaning gunk out of the buttons on Samsung phones. It also works to remove corrosion on electrical contacts - plastic safe, no residue. Might be worth a shot if other avenues don't pan out (available on Amazon and elsewhere):
CRC 05101 QD Electronic Cleaner
That is for the suggestion.. had the phone apart, cleaned all the contacts.... phone boots up nicely, but totally shuts down when allowed to sleep N needs to be rebooted to start again.. also still killing the battery within minutes.... gonna get another mother board from eBay... thanks again for all the suggestions
Sent from my SGH-I997 using xda premium
qkster said:
http://www.youtube.com/watch?v=1WS5I0SpL6c
disassemble instructions
Click to expand...
Click to collapse
See qkster here's a place where this video is appropriate, lol.

Battery Contacts = the worst problem

Does anyone else have battery contact issues? I have 2 Chinese ebay batteries, the Incredicell battery, Motorla standard and extended battery and i've had contact issues with all of them. Most of them have gotten to the point where the phone doesn't even see the battery. What i'll have to do is get a razor blade or something and pry all the little tabs on the battery in further so that they make contact. This works for a while...
Right now i've been using the motorola extended battery and ecently I've been catching the phone rebooting or just off. Just now I drove to Walgreens, left my phone on the charger and lightly tossed it in the arm rest real quick, I had 70% battery at that time. When I come back out the phone is off, i try to turn it back on, and it indicates battery at 5%. WTF
So now I've crammed tin foil into the battery contacts to get a tighter fit. I'm still pissed.
I cannot have a phone with an unreliable power source. I have really been enjoying the Atrix 2 problem free...except for this.
You managed to "fix" the contacts of a (very) cheap battery, thats good.
Why open a thread about it?
Having the to bend the tabs in on multiple batteries only to have the problem reoccur != fixed. And cramming foil into the battery tabs is not verified to be a permanent fix, or even a fix at this point...nor is it something I should have to even do. And btw I created the thread to see if anyone has any similar problems.
Yeah i am still having this problem.
Just now out riding the trails on my mountain bike, i pull my atrix 2 out and it is off. I try turning it on but nothing happens. Then i bop it on my knee, the battery gets a connection again and then i can turn it on.
I wonder if it is a batch issue and i can find a tighter fitting battery.
Sent from my MB865 using Tapatalk 2
zephxiii said:
Yeah i am still having this problem.
Just now out riding the trails on my mountain bike, i pull my atrix 2 out and it is off. I try turning it on but nothing happens. Then i bop it on my knee, the battery gets a connection again and then i can turn it on.
I wonder if it is a batch issue and i can find a tighter fitting battery.
Sent from my MB865 using Tapatalk 2
Click to expand...
Click to collapse
I got a replacement battery via att warranty because of this issue.
All has been good.
Sent from my MB865 using xda premium
matt99017d said:
I got a replacement battery via att warranty because of this issue.
All has been good.
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
Word. So here's what i did:
I lined the sides and end of the battery so that it fits tightly into its cradle since it could wiggle around before. I then crammed a little bit of masking tape behind 1 tab of each electrical connector to help keep the tabs pushed out. So far it's been working but will need more time to tell if it will work for the long term. If so i will be really happy as I really like this phone, especially with ICS on it now

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