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Everytime I call Expansys in the UK, I am greeted by uninterested sales staff unwilling to find out basic information about their products. It's just like noone there can be bothered.
Has anyone else had this experience?
Can anyone recommend another retailer?
Thanks.
I had a similar experience a year or so ago, having to practically coax information out of the salesman on the phone. It's a shame, because withstanding their sales staff I've found they are a great supplier.
me too maybe we shloud get the MD EMAIL and forward the thread lol
I've sent a link to [email protected].
The wiki list of prices showed this shop to be the cheapest one! http://www.tigaduacellular.com
I tried to order from them, please see what happened! DO NOT BUY ANYTHING FROM THEM! PLEASE!
Here we go, the e-mail conversation with their sales department:
-----------------------
Please Confirm Your Tiga Dua Cellular: Order #
to me
Hello XXX,
Thank you for your order. We have the phone you order in stock.
We have the EU and Asia version available.
We will dispatch your order after we have verified your payment. Please
confirm if you want to cancel this order or want to continue this order.
So we can provide you with our payment information.
If you have any questions regarding your order, don't be hesitate to contact
us.
Best Regards,
Mr. XXX
http://www.tigaduacellular.com
Email: [email protected]
Phone:
--------------------------------
Me to the shop
Hello,
Thanks for your extremely fast reply! I would like to purchase the EU version of the phone. So please continue with the Touch Pro EU version order.
Sincerely Yours,
XXX
---------------------------------
Me to the shop again
Hi,
I'm wondering if you have noted my message that i would like to continue with the purchase of the Touch Pro EU version as noted below. Now I find myself missing the payment information, which I am waiting from you to send me. The first contact from you was extremely fasy, which I'm thankful for, but approximately how long it can take to tell me how to pay?
The thing that you don't have option to pay via Credit card is already quite annoying, but even more annoying is to wait for the bank transfer payment information. Nothing personal, I'm just used to that shops would be more eager to get the money from the customers.
Sincerely yours,
XXX
---------------------------------
to me
Actually, we have send the payment information to you, the day you reply the
email.
We don't know if you already received it or not.
---------------------------------
Me to the shop
Hello,
Alright, I see! So the payment information is not sent via e-mail but by post. I am honestly sorry for my misunderstanding. I was assuming to get it to my e-mail. Thanks for the info. I'll be looking forward getting that information. Again sorry for my bad behaviour. all the best!
Regards,
XXX
---------------------------------
to me
Of course we have sent the information via e-mail.
Well I guess you're not serious buyer anyway.
Hope you will get your "FREE PHONE" with other website.
---------------------------------
Me to the shop
Hi,
I would really like to buy the phone, but have not received any confirmation? I double checked my spam folder also, nothing in there! I am really serious, as soon as you can provide me with the payment information i would like to purchase the phone.
Because i tried to be the nicest possible to you, i will take all the e-mails, collect a nice package of them and get in contact with your superior. This is not customer service.
You will hear from me, Mr. XXX. Too bad that you werent able to do your job. I will make sure no one will ever buy from your shop again if this harm done by you is not corrected.
Think twice before you fool around like that, WHAT MAKES YOU THINK I WASNT A SERIOUS BUYER?
Sincerely,
XXX
---------------------------------
Me to the shop
PS. this information, and all the emails we have been sending to each other will soon be found from all the biggest mobile phone forums, where your customers are also coming.
---------------------------------
to me
Oh yes.
And you're just a customers who don't pay but want mobile phones.
Or maybe you're just another Nigerian buyer.
---------------------------------
Me to the shop
Excuse me!
I was ASKING YOU to send me the PAYMENT INFORMATION! BECAUSE YOU FAILED TO DO SO IN THE FIRST PLACE!
All this will be reported to your superior. Thanks.
Regards,
XXX
DAMN!!!!! what the hell....
Unbelievable!!!!
Thnx 4 sharing dude!
I was gona buy from them but when a seen they only do "Bank To Bank Transfers" a shat out of it. Don't see why any site wouldn't do paypal.
adamdon89 said:
I was gona buy from them but when a seen they only do "Bank To Bank Transfers" a shat out of it. Don't see why any site wouldn't do paypal.
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I'm glad i never got those payment instructions. who knows where my money could be right now!
And also remember, when ordering from them, you will probably have to pay the toll and VAT at your home country, so it really isn't even that cheap.
OMG
What a clueless webshop contact.
I think you should inform the owner of the shop so you can get this guy fired!
thanks for sharing
Amazing.......
You should copy the web-link from here and send them an email with the details of this post..... not good at all? and "who" pays "bank to bank" only these days - very strange indeed?
.
WizzarD-me said:
What a clueless webshop contact.
I think you should inform the owner of the shop so you can get this guy fired!
thanks for sharing
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I thought to do so, but after doing whois pings on the domain, found out that the website is registered to a person with a same surname than the person answering my e-mail. Family biz.. They can go to hell with their stupid shop, just ordered from expansys.
Sounds very dodgie.... Thanks for sharing....
I bought from highstreet "Kamla" in London on Tottenham Court Road... UK version for £499.
A bit more expensive but from my past experience with HTC P3600 which was quite unstable initially, I thought it's better to buy from a shop where I can go back to if anything goes wrong.
I tell you...that is nuts. I had an issue with the first Touch Pro I ordered. Thank goodness I did it on E-Bay. Paypal refunded my money after my dispute, found another seller, and bought two of them with next day air delivery. Though I had one seller try to mess around with me, money was safe, and still had my Touch Pro within a week of the UK's launch.
Good luck with your next seller.
if it wasn't blindingly obvious to you already:
DON'T PAY BY BANK TRANSFER OR WESTERN UNION.
A merchant who doesn't take cards is generally always a scammer; bank transfers/WU are irreversible, this is precisely why they're required by scammers.
If you want to buy a device, buy it on a card; the price is cheaper than average for a good reason, use your noodle.
Hi,
I was searching the net for reasonably cheap iphone deals and I found this company in the UK:
http://www.babbey.co.uk.pn/
the iphone 3g 16GB is for $350, + 30 pounds shipping, he ships worldwide.
He asked me to transfer the money via western union. do you think that he is a scammer? I don't know but he seems to be true. Any suggestions?
Thanks
mohgdeisat said:
Hi,
I was searching the net for reasonably cheap iphone deals and I found this company in the UK:
http://www.babbey.co.uk.pn/
the iphone 3g 16GB is for $350, + 30 pounds shipping, he ships worldwide.
He asked me to transfer the money via western union. do you think that he is a scammer? I don't know but he seems to be true. Any suggestions?
Thanks
Click to expand...
Click to collapse
If it's too good to be true...
By the way are you sure he's english? -- http://en.wikipedia.org/wiki/.pn
Dave
at least he is under british control, these islands are british.
http://en.wikipedia.org/wiki/Pitcairn_Islands
well, I don't know if it too good to be true coz I don't know how much does the iphone cost in bulk. Another thing that makes me feel relaxed is that he wants me to send the money to the UK and I am in the UK, too!
It's the Western Union bit that makes me cautious.
Also why would a UK based company register and even use a .pn domain, especially when the real .co.uk address is available?
I can't say for sure either way... but what guarantee's do you have?
If you do get scammed you'll have ignored all the warning bells... Price in $'s, Registered in the Uk, using Anon Payments, un-heard of, obscure domain, etc...
Also, look at these posts : http://www.google.co.uk/search?hl=e...wRx&q="www.babbey.co.uk.pn"&btnG=Search&meta=
If in doubt, don't use them.
Dave
Hmm they say that they are a registered UK company under the number 04568517. how can I check if this is true?
EDIT: I checked that and found that it is true, they are a registered company (see link). is that enough for me to send my money via western union?
http://www.ukdata.com/numbers/04568517.html
Any recommendations, experts?
mohgdeisat said:
Any recommendations, experts?
Click to expand...
Click to collapse
Personally I wouldn't use it. But I am a sceptic and very cautious when it comes to money.
Have you read some of the tips to avoid scammers in the Marketplace? Some of his characteristics matches the warnings from other users.
Dave
dont do it..
one : The website is very poorly created, if he was a legitimate business he would more than likely use an e-commerce store.
two : googlemail email, hotmail msn, mobile numbers as contact numbers, meaning no trace back.
three : the address... he lives in a very remote place....
http://maps.google.com/maps?f=q&sou...106062,0.16977&spn=0.001101,0.003455&t=h&z=18
four : a UK company trading in dollars? considering the seller would stitch himself up on the exchange rate this is definately something to question...
five : in looking up the details etc he posts randomly on forums and seems very similar to the typical
"we are an established company founded in "DATE" we are respectable and blah blah blah"
be careful.
oh and six? why western union?
and check this out..
http://www.adoos.de/post/5888156/apple_macbook_air_core_2_duo_186_ghz_133_quot_2_gb
hmmmm
Its a SCAM.
Just been on tv in Denmark. Guys like that want you to transfer through a Money Transfer Company - and then you cannot find them afterwards as those Companies dont know who gets the money.
So in Denmark the word is; NEVER transfer any money that way. Only use reliable companies - payment through credit card as we can get money back if it is a scam...
And - they use webhotels in good countries as a cheat, but are often living i Romania and places like that... !
definately looks like another scam...be careful!
So, I am not gonna do it. He called me today asking for the money and I told him I'll send the money on monday! he was not talking like a sales guy, he was speaking like this: "hello, how are you? when will you send the money" he seemed to be like a bull**** on the phone, I am not going to risk it anyway!
Thanks for your advice guys, I appreciate it
I would not do it, only if I could consider that money is worth nothing to me...Western Union? legal company would use another method of payment...
And yes gmail hotmail adresses seems to be poor...
good luke and cross your fingers
I even once had trouble with Visa card, then how would you follow our order after Western Union?
If it sound to good to be true chances are it is . its got Scam Written All over it the
Hello
I am trying to sell my Captivate on Ebay. I have had 4 different people - all located in the Ukraine inquire about the phone. Noone else from anywhere has asked about it.
Is there something about the Captivate and Ukraine?
Maybe it's one person with multiple accounts, or some of her/his friends.
Doesn't matter where they are from as long as they pay, and do NOT ship the phone until you have the money in your hands.
Phones are hard to get over seas and can be resold for 10x what they pay for it
Sent from my Nexus S 4G using Tapatalk
+1^
Use paypal for take the payment. And just ship after check that you have the money in your account.
Be cautious. I've had people try to scam me when I sold my Archos 101. They offered $100 more than what I was selling it for, but the catch is they wanted me to send the Archos to his cousin(who was also out of state).It just didn't seem right . Also have a friend that dealt with a buyer from another country. The check or whatever they sent him ended up costing him money somehow. So I only deal with local buyers. Just my 2 cents
Thanks for the tips guys
I wouldnt do it! I would never buy over seas and if you sold i would go thre PayPal for sure and dont send till money in hand. Good luck!
Sent from my SAMSUNG-SGH-I897
maybe they heard about UnBrickable Mod and want a Captivate to develop with....
Darkuso said:
+1^
Use paypal for take the payment. And just ship after check that you have the money in your account.
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Keep in mind that PayPal will freeze your *entire* account for the duration if the buyer files a dispute.... you better be able to PROVE s/he got the phone beyond a shadow of a doubt. Just fyi.
I'll buy it
I'm in nigeria....
doodaa1 said:
Keep in mind that PayPal will freeze your *entire* account for the duration if the buyer files a dispute.... you better be able to PROVE s/he got the phone beyond a shadow of a doubt. Just fyi.
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Click to collapse
Ebay have a buyer/seller protection system, in that case they have to prove that he didnt sent the phone or isnt as was in the description. And if the buyer want the money back have to ship back to the seller. You can read about it in the ebay security center, i bought my phone in ebay, took a week to get from US to Venezuela.
aww.W.T.F? said:
Doesn't matter where they are from as long as they pay, and do NOT ship the phone until you have the money in your hands.
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+1 ship only on correct payment, not 1000 donkeys in exchange for your hard earned £50.00
just make sure it is on your terms i.e pay pall and quote for insured shipping. simples
nmsraider said:
+1 ship only on correct payment, not 1000 donkeys in exchange for your hard earned £50.00
just make sure it is on your terms i.e pay pall and quote for insured shipping. simples
Click to expand...
Click to collapse
1000 donkeys! Hahahahahaha lmao.
Sent from my SAMSUNG-SGH-I897 using Tapatalk
As long as you get the money, who cares?
Sold an iPhone on eBay to a guy in Ukraine. The tracking system showed that it never arrived and he got his money back through PayPal. I was out an iPhone, eBay's fees, and the cost of shipping.
My local PO told me they hear things like that all the time about Ukraine. The postal system is apparently awful there.
Edit: Just because you get the money doesn't put you in the clear, PayPal put negative balance on my account and called me everyday after the dispute threatening to turn me over to collections if I didn't pay them back.
Sent from my SGH-I897 using XDA App
also require them to buy insurance, that will protect u and the buyer if the package supposedly never arrives
not worth the hassle or risk you should have no problem selling to a buyer in US or Canada both of which tend to be safer than say Nigeria or Ukraine.
Good point on the insurance. So in case it does get "lost", my money won't be completely lost.
Just in case anyone doesn't know the check scam. The way it works is they send you a check for the product. It looks legit, even your bank will think its real. Banks will normally put the money into your account within 1-3 days if the amount of the check is below a certain amount. They do this before the check ever clears with the bank listed on the check (many times its an overseas bank so it takes even longer to clear). So what happens is that you get your money, ship the product, and then a couple weeks later the bank calls you up and says you owe them that money back because the check bounced. Or worse yet, the bank deducts it directly from your account, which happens, and you get overdrawn. Now you also owe overdraft fees. Problem is you cant hold on to the product for the length of time it takes for the check to fully clear, many times its 2-4 weeks.
So lesson is use paypal, cash, or even western union. No checks ever. There are plenty of scams out there but this one is one of the easiest for people to pull off.
Guys I need help.
I've won a Samsung Focus from Microsoft. I live in the Netherlands, so that's where FedEx have sent it.
but... It is now stuck at customs not getting the clearance it needs because they want to know what the worth is, to decide the taxes on it.
I don't have an invoice, as I won it and Microsoft don't have one either as they got them from Samsung or AT&T.
Therefor I can't prove the worth and so the clearance is not given.
Can anyone help me out with an invoice so I can prove the worth of a Samsung Focus?
I'd be very grateful indeed!
There are sites where you can buy various phones at their open-market value, such as Expansys. If you just need to know the market value of the phone, that's a good place to look.