[Q] Sudden Signal Drop - General Questions and Answers

hey all, i am on the latest Oxygen rom with a fairly new desire on us cellular. starting last night, in places where i normally get good reception, my phone is completely dropping service, down to the "searching for service" prompt. I normally get 2-3 bars in my house, but it drops to the point where i have to walk outside the door to get enough service to send a text or make a call. In nearly any building i have no service, but outside does give me some, though not nearly as much as usual. does anyone have any ideas??? My phone has done this before, but not this bad and hasnt lasted this long. i have done the *228 (uscc store said to do it, and have done it where i actually have service) and it says my phone will not activate.

Related

Verizon - Data vs Talk Question

So in my house i have anywhere between 2-4 bars of service (using a 6 signal bar meter) on my HTC Thunderbolt (same thing happened on my Samsung Fascinate, and my HTC Incredible). I use my phone as my primary source of internet via wireless teather or klink. (no DSL/Cable available). I get data speeds between 50k-120k, and never have any issues with data interruptions. I play world of warcraft for many hours straight without ever having an issue.
I can't hold a conversation on my phone in my house....anywhere. My calls consistently break up, and unless i go outside it will likely even drop. Outside where i get 3-5 bars of service it's still not great. The person on the other end constantly is asking me to repeat myself because of the breakups. I don't understand how data can be so good, and phone service can be so bad. Does anyone know why this would be the case?

Intermittant Signal Issues

I am currently running Ninja-0706, radio 26.06.06.30_M.
Intermittantly, my phone will drop out of H and start cycling through all the connections, edge, gsm, 3G etc. After cycling through, it will go to no connection at all where you see "no service" on the screen. And it will stay like that for several minutes, no matter where I am standing in my apartment, or even if i walk outside. Then all of a sudden, it will pick up H, full bars and it will stay like that.
So far, this issue has only happened a couple of times, within the past couple of weeks, and at my apartment. I have full wiped and flashed different roms, and reflashed the radio after the first time this happened, so this issue cannot be blamed on current said rom. This has led me to suspect that maybe there is an issue with the tower in my area. Twice I have called AT&T now about this issue. Both times they claim there have been no outages or issues with the towers in my area. They also claim that the closest tower to me is about 1 mile away, so there shouldn't be issues as such with a tower so close. I don't know anyone in my complex who is on AT&T to see if they are experiencing the same issue. So AT&T seems to think there might be an issue with the phone and i might need to do a warranty exchange. Any ideas before I flash back to stock and exchange it out?
While mine doesn't go that far, it'll cycle between H and 3G for no apparent reason.
Mine does weird **** sometimes, too, on Tue 04_11_M2 radio.
Just today I was sitting around browsing via WiFi, and bam, no signal. Most if the time it'll kick back in after a sec or two, but it stays like that until I intervene by toggling airplane mode, then, it'll be back to 3-4 bars or whatever.
Second time its happened over the last month, so no biggy.
In my house I get lots of signal variations overall, which I guess should be expected.
Well, my phone has done it twice since OP. I just flashed back to stock and downgraded to s-on. I'm going to see about an insurance claim.
Update: Just got off the phone with AT&T. They said that this issue would need to be handled by the warranty dept. So got back on the phone with tech support and they suggested that I go into an AT&T store and have the sim card replaced before they replace the phone, as the sim card itself might be causing this issue. It seems plausible because the sim card is needed for a connection to the network.

Data dropping

My phone has dropped data randomly two times this morning. I could only get it back by doing a switch to airplane mode. Anyone else with this problem? Is this a phone issue that I need to get a new one?
Sent from my HTC One X
Mine has dropped several times. when coming to and from work. It seems to always happen when it connects to wifi. when i leave work and its wifi, i lose all signal entirely.
I don't use wifi though that's the thing. I called ATT and they said it may need a new simcard......which this was. So I swung by and got one and the lady at the store said that my phone may be going bad! LOL wow I love how they train their people.
YES. Most definitely, this is the same problem I'm experiencing. I had another thread posted about how the 4G icon was lit but there was no signal. The icon now seems to be a little more accurate...But still.
At home I switch on WiFi so I don't run up my data but if I look at the settings for mobile network the status underneath in gray text keeps showing that it connects and disconnects. Endlessly. The phone isn't moving. My wife has signal on her iPad and iPhone (I know those are 3G).
I have to turn on airplane mode and then off...Then mobile network on and it seems to help a little. However it's still super spotty.
This is pretty much only indoors but I don't know. I'm going to go around town and try it out. On their coverage map I'm in a big zone of LTE coverage. Outside I have seen 30Mbps on LTE using speedtest.net app. So I don't know. I thought it was very odd given the houses here in CA don't exactly have super thick insulation and every other cell phone (Sprint, my wife's on AT&T, etc.) seem to be AOK. It's just this new One X that just can't stay connected to the 4G.
Going under settings > about > network ...
I see my signal strength....some readings are...
-109 dBm 4 asu
-101 dBm 6 asu
-107 dBm 2 asu
I have no idea what values I should be seeing - what is considered good?
Mobile network type says HSPA. Service state says in service. Icon up top is 4G with one bar. If I turn off WiFi I could not load a web page or anything. That's what annoys me. I usually see like 2 bars and that's fine...But if I see the damn bars and the 4G icon....I sure as hell expect the data to work, even if a little slower.
It's just SUPER flaky. Again outside seems to help but to be honest I haven't sat and watched it. For all I know it could be connecting and disconnecting over and over outside as well but just have a stronger connection when it is actually "on."
I'm annoyed and speechless. I'm not in the boonies. I've never experienced anything like this before. I'm actually at my desk in front of a window. Uh...WTF?
Just picked up lunch and watched the data while on the trip.
This phone is unusable. It's gotta go back. Well, I guess it's welcome back Sprint. Sooooo disappointed.
All I got was HSPA. The only time I get LTE and those fast 30Mbps down is at night time. AT&T is such a joke and their network is NOT ready for this phone.
I'm in Palo Alto, CA. It's not the middle of no where. This is embarrassing. Either that or somehow I have a defective phone or SIM card or something I have no clue here...It's really really bad and I'm obviously not the only one.
3 days and it's been horrible, the only reason why I didn't notice sooner is because I've been using the phone on WiFi most the time.
tom_m said:
Just picked up lunch and watched the data while on the trip.
This phone is unusable. It's gotta go back. Well, I guess it's welcome back Sprint. Sooooo disappointed.
All I got was HSPA. The only time I get LTE and those fast 30Mbps down is at night time. AT&T is such a joke and their network is NOT ready for this phone.
I'm in Palo Alto, CA. It's not the middle of no where. This is embarrassing. Either that or somehow I have a defective phone or SIM card or something I have no clue here...It's really really bad and I'm obviously not the only one.
3 days and it's been horrible, the only reason why I didn't notice sooner is because I've been using the phone on WiFi most the time.
Click to expand...
Click to collapse
how fast is the HSPA you're getting?
1-3.56Mbps down and 0.04-1.03Mbps up.
Out on the street downtown.
Best I've ever had was at night on LTE 30Mbps down and like 17Mbps up.
All to the same test server. Trying servers several states away it varied, sometimes I'd even see 20Mbps down to a far away server.
Again this is all WHEN I'm actually connected to the data network.
The thing just can't hold a connection. Constantly dropped.
edit-- ok so right now same time of day, servers, etc. Sprint's 3G is a little slower, but at least I'm not getting dropped.
and on a side note, i got a REALLY helpful lvl1 tech support lady on the phone. much better experience than i thought. there was an issue in the area before. but basically i'm going to give it another shot. if no good tomorrow, swap for a new phone. they'll call me back friday and we'll see... crossing my fingers.
Any update on this? I've got a new One X and work night shifts twice a week. I've notived tonight that the data drops when the phone is idle and obviously nothing pushes.
There's got to be a way of turning this off. I can see why HTC would call it a feature, but there has to be a flag or a switch somewhere....

[Q] Dropped calls with good service

Hi guys. Feel free to flame me if this is addressed somewhere, I used search and couldn't find anything. My coworker has an LG Vortex. In our shop, we had bad cell service so our boss had a signal repeater put in. Now at&t (all the rest of us are on) works great, full service. This guys LG Vortex on Verizon network shows good service (3-4 bars, I don't have the technical signal strength) and texting and internet work fine, However, for some reason when ever he receives or makes a call it's crackly and usually get dropped. He noticed it to start right after the signal repeater got set up. Any ideas on what to try to fix it, or at least what might be the problem?
Bump
This thread can be deleted. Not sure if someone can tell me how or if a mod needs to do so, but it's just taking up space.

Am I Dead? (Losing Cell Svc)

For the past few weeks I've been losing cell service - a lot! With the phone at home where I normally get 3-4 bars, signal will suddenly cut out & I'll get the warning notification. BUT sometimes I seem to lose the phone part of the signal & the phone seems to have data - though even then it will often fail even when it says there's a data connection. (I hope this makes sense to someone.) Sometimes it reconnects on its own, but usually I have to search for network & re-register. And about 10% of the time it fails to register on the first or second tries. Variations on all this happen multiple times per day & I probably have any cell service for a total of 5-10 hrs on any given day. (But once in a while I do get a good day with almost no outage)
At worst, I could live with completely unreliable voice service for a while as I'm aiming to buy the upcoming new Nexus. The bigger problem is that I do need semi-reliable data - and when cell cuts out Cell Standby battery usage skyrockets.
*I'm on Wind Mobile in Canada so cell service is never perfect but this is WAY beyond normal failings.
*Wind has tested the network & towers at my apt & say all is 100%
*I've replaced the SIM card.
*I'm stock 6.01, not even rooted.
Any help/suggestions would be greatly appreciated.

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