[Q] Upgrade Dates Pushed Up? - Verizon Droid Charge

So it looks like Verizon is pushing up some peoples' upgrade dates. Potentially in preparation for the iPhone launch next month. Or not.
Either way, before today (probably Saturday, actually), my upgrade date was 5/30/12. Today, my upgrade date is now. All phones are listed at their 2 year prices for my line.
It seems to only be the primary line, since my wife's phone (which we got at exactly the same time) has the normal upgrade date on it.
It does look like, if I go early, I'd lose the NewEvery2 discount, but I think that's down to $30 or so anyway, so meh.

AlexDeGruven said:
So it looks like Verizon is pushing up some peoples' upgrade dates. Potentially in preparation for the iPhone launch next month. Or not.
Either way, before today (probably Saturday, actually), my upgrade date was 5/30/12. Today, my upgrade date is now. All phones are listed at their 2 year prices for my line.
It seems to only be the primary line, since my wife's phone (which we got at exactly the same time) has the normal upgrade date on it.
It does look like, if I go early, I'd lose the NewEvery2 discount, but I think that's down to $30 or so anyway, so meh.
Click to expand...
Click to collapse
if this is true VZ is making a mistake because I'm damn sure not using it on an iphone
blazing through on my 4G Droid Charge

AlexDeGruven said:
So it looks like Verizon is pushing up some peoples' upgrade dates. Potentially in preparation for the iPhone launch next month. Or not.
Either way, before today (probably Saturday, actually), my upgrade date was 5/30/12. Today, my upgrade date is now. All phones are listed at their 2 year prices for my line.
It seems to only be the primary line, since my wife's phone (which we got at exactly the same time) has the normal upgrade date on it.
It does look like, if I go early, I'd lose the NewEvery2 discount, but I think that's down to $30 or so anyway, so meh.
Click to expand...
Click to collapse
What if it's for the Prime and/or Vigor(Rezound)?
Sent from my SCH-I510 using xda premium

My upgrade is in June 2012, and it hasn't been changed.

ya i noticed this to. My primary line is now available for upgrade but if i wait till my reg time i get an added bonus but my wife's is still the same time. my line is primary and both of us had the same day for upgrade eligibility. i thought this was weird too.

+1
imnuts said:
My upgrade is in June 2012, and it hasn't been changed.
Click to expand...
Click to collapse
Sent from my Gummy Charged GBE 2.0 using XDA App

I see that the common denominator is an account with multiple lines. Correct me if I'm wrong....
Sent from my Gummy Charged GBE 2.0 using XDA App

I have multiple lines, none up for an upgrade till may... Bummer

I have multiple lines as well.

Noone else got lucky????
Sent from my Gummy Charged GBE 2.0 using XDA App

jonesin said:
Noone else got lucky????
Sent from my Gummy Charged GBE 2.0 using XDA App
Click to expand...
Click to collapse
Nope. I have three lines.
Sent from my SCH-I510 using xda premium

I have one line and it looks like I have the deal. Next to the picture of the Charge on my account home page it says Eligible for a discount and then a ? in a blue circle. When I put my cursor on the question mark, a small window popped up that read:
You are eligible to upgrade with discounted pricing. If you upgrade on or after 5/09/12 you are eligible to receive an additional loyalty discount.
I clicked on upgrade phone and all the phones were listed at the two year contract discount price. Wonder how long this is going to last.

Negative for me. I'm still listed for Feb. 2013!

I've read news like this last month on droid-life i believe, that some people are getting their dates pushed up.
Here's the link:
http://www.droid-life.com/2011/08/2...remely-early-upgrades-to-long-term-customers/
So, check your emails

lol i never got an email and only checked because of the op. bonus me though
idk if its because of being a long time customer though. ive only been with verizon for the last 3yrs. yet i got the same message on my online account as landshark got.

I checked mine the other day and it seemed too far out. I got the SF in Nov '10 and it shows my upgrade as Mar '13? I had a SF replacement at one point and then got the Charge when they started that option. None of those changes should have changed my date would it?

landshark68 said:
I have one line and it looks like I have the deal. Next to the picture of the Charge on my account home page it says Eligible for a discount and then a ? in a blue circle. When I put my cursor on the question mark, a small window popped up that read:
You are eligible to upgrade with discounted pricing. If you upgrade on or after 5/09/12 you are eligible to receive an additional loyalty discount.
I clicked on upgrade phone and all the phones were listed at the two year contract discount price. Wonder how long this is going to last.
Click to expand...
Click to collapse
That's your last NewEvery2 discount, which I think is now only $30, anyway.

ellisz said:
I checked mine the other day and it seemed too far out. I got the SF in Nov '10 and it shows my upgrade as Mar '13? I had a SF replacement at one point and then got the Charge when they started that option. None of those changes should have changed my date would it?
Click to expand...
Click to collapse
They shouldn't have, but it appears that it did. Maybe something went weird with your Charge replacement (or an agent punched it in wrong), which put it through as an early upgrade.
I got my Fascinate in September of '10 and got it replaced with a Charge in July. I also had a replacement Fascinate in April when they munged up the network database and were replacing phones even though it only needed to be reactivated.
As I said in the OP. Before Saturday, my upgrade date was 5/30/12. Now it's any time I want it.
If the Prime comes out as a Nexus, and not a Droid, I'll be all over that thing. Particularly if it's a qHD or 720p SAMOLED(+).

I have had Verizon for 10 years now and never got any early upgrades at all. (Boo!) but This also was not listed as up gradable on my account. It is still listed at 4/12/2012.
As well I also bought my Fascinate in 10/2010. And then replaced with a charge after all the crap problems I had with it in May/June.
So in my case no extended contract or early upgrade and am just going to have to bug the hell out of them. LOL.

I seem to stand corrected. My plan NOW shows my phone eligible for an upgrade. SWEET!

Related

Looks like March 10 now

WTF? lol
http://www.droid-life.com/2011/02/24/add-march-10th-to-the-list-of-htc-thunderbolt-release-dates/
I wouldnt worry to much about this recent news. As someone else noticed as well. They have phones listed in that screen shot that show they come out in november of 2010 as well. This paper could be as old as october of 2010. If im not mistaken, TB was a march release to begin with originally
Im not believing it..
Notice, that screenshot is not about upcoming devices. It is about their "current lineup". Which is accurate. And shows when the device was launched.
How is that misleading? It is showing Verizon's current lineup...
I wouldnt touch that with a 10ft stick, so many ads rumors and all that hype for these phone you can't possibly know for sure which is real so at these point if it releases good if not il just wait..
Sent from my Nexus S using XDA App
This is just my opinion but I can see it coming out after 3/12. Since BB gives you a 30 day return, they don't want to get all the I-Phones back to get a better phone. That only my opinion.
I wonder if Verizon will give current customers the option to extend their current contract for another 2 years and upgrade early like they did with the iPhone...one can only hope.
cf9182 said:
I wonder if Verizon will give current customers the option to extend their current contract for another 2 years and upgrade early like they did with the iPhone...one can only hope.
Click to expand...
Click to collapse
doubt it. they only did this cuz apple told them to. like how apple told at&t to
psycho_maniac said:
doubt it. they only did this cuz apple told them to. like how apple told at&t to
Click to expand...
Click to collapse
Not true, I was told i'm good for a early upgrade now till my upgrade date thats in july.
kpa2727 said:
Not true, I was told i'm good for a early upgrade now till my upgrade date thats in july.
Click to expand...
Click to collapse
You're grandfathered in for one last early upgrade. After that you're done.
magnafides said:
You're grandfathered in for one last early upgrade. After that you're done.
Click to expand...
Click to collapse
What about if you have a family plan? I received an email confirming my early upgrade eligibility on my main phone (a Droid 1) but I have two more phones that will be coming up on their anniversary dates in late Summer/early Fall. Will Verizon allow early upgrades on those phones too?
-Mike
Ultra Droid said:
What about if you have a family plan? I received an email confirming my early upgrade eligibility on my main phone (a Droid 1) but I have two more phones that will be coming up on their anniversary dates in late Summer/early Fall. Will Verizon allow early upgrades on those phones too?
-Mike
Click to expand...
Click to collapse
I got a text telling me I could upgrade my primary line, and then about two weeks later that my other line had been approved for an upgrade also. I think it might have been that I waited and didn't upgrade my primary line.
kpa2727 said:
Not true, I was told i'm good for a early upgrade now till my upgrade date thats in july.
Click to expand...
Click to collapse
as long as you upgraded BEFORE January 16th you can upgrade within a year. after jan 16th your SOL
cobra-1299 said:
This is just my opinion but I can see it coming out after 3/12. Since BB gives you a 30 day return, they don't want to get all the I-Phones back to get a better phone. That only my opinion.
Click to expand...
Click to collapse
Last time I checked, the return policy stated 14 days. That would put the buffer to, well, this past Thursday.
Someone at a verizon kiosk told me that it will be out on Monday for a secret release. They don't want to make it to public tor whatever reason, but its apparently coming out on the 28th
Sent from my GSBv1.6-ERIS using XDA App
Im sorry, but that may be the most retarded thing i have ever heard. LOL. Not a shot at you, but if someone at VZW really said that, that is funny. Why "secretly" release one of your most anticipated phones ever?!
After i say that and think there is no way it will happen, it probably will be a "secret" release. LOL
ilinimud said:
Im sorry, but that may be the most retarded thing i have ever heard. LOL. Not a shot at you, but if someone at VZW really said that, that is funny. Why "secretly" release one of your most anticipated phones ever?!
After i say that and think there is no way it will happen, it probably will be a "secret" release. LOL
Click to expand...
Click to collapse
He mentioned that Verizon is worried about mass people abruptly entering 4g at once so they want to have people entering it slowly to make sure that the system functions properly before adding a ton of stress to it.
Sent from my GSBv1.6-ERIS using XDA App
Only problem with that idea is, after about 2 or 3 hours everyone will know and within a day or two, they will have a ton of users on the system..
Secret Release......I thought I had seen it all...sorry but that is priceless...
I think this phone has lost all of its momentum since MWC and CES. There's barely any buzz about it anymore. What a waste of all that free publicity...
you people is this what fragmentation is?
Sent from my Nexus S using XDA App

Good News about the first batch of G2X's

I shipped out my second replacement yesterday for exchange. I got this e-mail today:
Your order is currently backordered. You will receive another notification when your order is in stock and shipped.
It looks like either 1. They took my individual concerns seriously and are specifically getting one directly from LG for me, or...2. They finally sent back all their units and are receiving a new batch ---hopefully without defects this time.
Will be interesting to hear how your new one is. I had 2 for a time but their build date was only 4 days apart so probably same batch. Both had reboots although I really feel it's still software and not hardware. None of the reviewers who reviewed this phone including cnet and Engadget noted any reboots and they know what they're doing but probably don't load a ton of apps on the review units.
Sold out everywhere. They didn't think they would because of the same launch date as sidekick
Sent from my LG-P999 using XDA Premium App
joser24 said:
Sold out everywhere. They didn't think they would because of the same launch date as sidekick
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
still some left in philly. still have some days left in my 14day grace period. but i think this one is a keeper.
Just wondering, what kind of problem you had with your last g2x? The bleeding screen issues?
theres still a few left here in slc, utah. in fact im the only one who has returned my g2x to that particular store at all lol 5 times! seems like other stores havent been able to sell many due to the fact all their reserves are going to returns.
Dolphinwigs said:
theres still a few left here in slc, utah. in fact im the only one who has returned my g2x to that particular store at all lol 5 times! seems like other stores havent been able to sell many due to the fact all their reserves are going to returns.
Click to expand...
Click to collapse
Just out of curiosity what store did you go to? I am also in SLC and have LCD bleeding issue and will try to exchange for a third time. How is your most recent one?
the one at jordan landing. next to the new five guys burger and fries. its brand new. mine is great now. had some wifi issues but froze both my account's and wifi calling and seems to have fixed that.
Dolphinwigs said:
the one at jordan landing. next to the new five guys burger and fries. its brand new. mine is great now. had some wifi issues but froze both my account's and wifi calling and seems to have fixed that.
Click to expand...
Click to collapse
Thank you! I will give it a try! what is the manufacture date on yours now?
neozengar said:
Just wondering, what kind of problem you had with your last g2x? The bleeding screen issues?
Click to expand...
Click to collapse
screen bleed and flaky wifi...and unlike most, I need wifi calling. I have almost 0 reception at my house.
When you are getting these replacements, is it just the phone body that they send you? Or are you getting the whole retail packaging?
erikikaz said:
When you are getting these replacements, is it just the phone body that they send you? Or are you getting the whole retail packaging?
Click to expand...
Click to collapse
When I returned mine I took everything and they gave me a new unit in box.
Sent from my LG-P999 using XDA Premium App
charlieb620 said:
still some left in philly. still have some days left in my 14day grace period. but i think this one is a keeper.
Click to expand...
Click to collapse
my email say's 20 days. maybe that's for retail price only? i still have a few days left. but, i had the black status bar and saw no bleeding. mine was minimal to begin with. if it gets worse though, i'll warranty exchange it later.
Would be nice if a new batch is coming soon. My tmo rep swears a second batch of phones will take 2 months minimum but we know how reliable info from them is.
You guys know that the 14 days is only for being able to return it and cancel your contract, right? They phone itself has like a 1 year warranty on it.
I keep seeing so many people talking about swapping the phone out for another before their 14 days is up and it confuses me as to why the 14 days really matters just for getting a warranty exchange.
v8dreaming said:
You guys know that the 14 days is only for being able to return it and cancel your contract, right? They phone itself has like a 1 year warranty on it.
I keep seeing so many people talking about swapping the phone out for another before their 14 days is up and it confuses me as to why the 14 days really matters just for getting a warranty exchange.
Click to expand...
Click to collapse
Probably a lot of folks are hoping to get the phones exchanged within 14 days without paying shipping to tmobile (warranty exchange) plus the phones you get from tmobile are usually refurbished unlike store phones which are brand new.
crazythunder said:
my email say's 20 days. maybe that's for retail price only? i still have a few days left. but, i had the black status bar and saw no bleeding. mine was minimal to begin with. if it gets worse though, i'll warranty exchange it later.
Click to expand...
Click to collapse
I paid retail. I dont have a warranty
Sent from my LG-P999 using XDA Premium App
v8dreaming said:
You guys know that the 14 days is only for being able to return it and cancel your contract, right? They phone itself has like a 1 year warranty on it.
I keep seeing so many people talking about swapping the phone out for another before their 14 days is up and it confuses me as to why the 14 days really matters just for getting a warranty exchange.
Click to expand...
Click to collapse
I paid retail and have flex pay. I was asked do I want a warranty plan for 5.99 and I said no. should I call cs and get one.
Sent from my LG-P999 using XDA Premium App
By time a new batch comes the sensation will be out.
Sent from my LG-P999 using XDA Premium App
charlieb620 said:
I paid retail and have flex pay. I was asked do I want a warranty plan for 5.99 and I said no. should I call cs and get one.
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
This is how it works:
If you pay $199 w/ contract then you have 14 days to return the phone for a refund less plan minutes used and restocking fee. You can exchange the phone and keep the plan but you will have to pay the difference in price or recieve a refund for the difference.
If you paid retail w/o contract or with flexpay then you have 30 days to return the phone less restocking fee, or exchange for another phone with the same difference policies.
The warranty from LG is 1 year regardless of where you got the phone from, how much you paid, and the $5.99 (soon to be $7.99 once they include a personalized version of Lookout Mobile and free express shipping) Premium Handset Protection Bundle. During this time period you can call into customer care and get an exchange of the same phone less the battery door, battery, and all accessories that came with the phone. After 3 warranty exchanges within 90 days you are eligible for an equivilent exchange. Meaning T-Mo will provide you with a list of phones that you can choose to exchange your handset with. They are supposed to be comparable to the features you have now, but rarely are. When warranty exchanging you may have to pay shipping costs, but in most cases if you raise enough hell about how it's not your fault that the phone isn't working properly they will waive that fee.
I hope this clears up some of the confusion. For the next year every G2x sold is under warranty, and LG must replace it for free...
UNLESS YOU RETURN THE PHONE WITH COSMETIC DAMAGE, WATER DAMAGE, CUSTOM ROMS OR KERNELS, THE WARRANTY SEAL IS BROKEN, ECT... BEFORE YOU WARRANTY EXCHANGE, RETURN THE PHONE TO STOCK! WIPE EVERYTHING! OR ELSE YOU WILL BE CHARGED $130 FOR OUT OF WARRANTY REPLACEMENT!
Say Thank You.

HP UK selling all touchpad accessories half price

Grab em while you can guys
http://h41306.www4.hp.com/home?SID=1bafdc585da237dfdfff094fd48e206afe4:1508
Picked up another Touchstone, cheers!
Thanks for the headsup!
Well I put my order in and got an acknowledgement then an acceptance and then 5 hours later an email saying the order had been cancelled without any reason.
What's the game HP?
pa49 said:
Well I put my order in and got an acknowledgement then an acceptance and then 5 hours later an email saying the order had been cancelled without any reason.
What's the game HP?
Click to expand...
Click to collapse
ive only had the order acknowledgement now im worried
I put through another order but all the touchstones were gone so only got keyboard on my checkout.
I have received an email saying that the order is received and they are proceeding to verify the order.
Same as I received for the earlier order.
I have noticed that the "deal" has gone from their site.
I wonder if anyone got anything?
Found the deal again on the main store page.
Ah well I will wait and see
Sent from my HTC Desire HD A9191 using XDA App
Fingers crossed here too, got the email and my order for the ts and a keyboard still shows on the website for the moment.
Yep mine still shows on website for dock and keyboard also.
Sent from my HTC Desire HD A9191 using XDA App
Hp is without doubt the worst online seller I've ever dealt with.
1st order for two items accepted and then canceled 5 hours later. No indication as to why. Payment taken on debit card.
I worked out that may be an item was out of stock.
Went back and reordered the items and found that one was OS. Was not informed of this when order was canceled which would have meant saving time and hassle in reordering.
2nd order for item showing as in stock (remember that both showed as in stock at the time of first order!) paid for (so I now have paid for one item twice!) and acceptance email received.
Now I am out by the amout of the first order and having called them this morning they tell me I should get my money back by the end of the week.
If this had been a company located somewhere in the far east I would be shouting SCAM HAVE NOTHING TO WITH THEM!
Come to think of it in all my dealings with far east suppliers I've had better and more efficient service than this.
If my experience is anything to go by, no wonder they made such a damned awful fiasco of the TP/webOS launch/suicide!
I complained and got "sorry you feel that way, but there's nothing I can do"!
Well, I can make sure everyone who reads this knows what they are like and do all I can to make sure I have nothing to do with them ever again.
Now, let's see if there are any cheap touchstones on ebay.
Nope, nothing under £40! Damn!
I've had nothing but good service from HP, the past times I've bought from them the items were delivered very quickly. Postie tried to deliver something too big for the letterbox today which 'might' be my TS (or it might not since I have other stuff coming). My order still shows as new order on the site and no cancellation email but if I don't end up getting one then hey ho I'll survive.
Your order has been accepted email JUST arrived.
Sent from my HTC Desire HD A9191 using XDA App
I gotta say I always seem to get a half desent service from big companys. I ordered a new custom built laptop from Dell last year and it arrived almost a week early and I had heard such horror stories. I guess they get it right sometimes
Sent from my HTC Desire HD A9191 using XDA App
Status went from New Order to Backorder overnight, expected 26th Dec they say.
eta 27/12/11
After 4 days mine is still showing as stuck on "new order".
Slight change, the date has slipped a couple of days , status now shows "backorder payment open ETA:28/12/2011"
Yep now 28th also. Looks like its gonna end up as a new years gift lol
Sent from my HTC Desire HD A9191 using XDA App
I'm going to stop checking, every time I look it slips back a day, 29th now!
/edit Payment taken, good sign!
29th payment still open. Like you say I don't wanna look anymore lol. It's such a bargin I don't mind waiting. Wish I had ordered a few touchstones as they are still making good money on eBay.
Sent from my HTC Desire HD A9191 using XDA App

[Q] Anyone with a "leaves Nov 8" get a "shipped" notification?

Just curious if anyone will get their's a little earlier than they might've expected. I just want to have hope that mine arrives sooner.
Edit - Beginning to draw conclusions based on what I've heard from everyone: those who live in the US may have to wait longer for theirs to ship. A lot of ones that've already shipped are to people who live outside the US. This is not a fact; don't take my word for it. Just a heads up/guess.
DinoSoup said:
Just curious if anyone will get their's a little earlier than they might've expected. I just want to have hope that mine arrives sooner.
Click to expand...
Click to collapse
You should also ask which one they've ordered b/c it seems more black (possibly 32gb) has been ordered
So on the email i got from google it says,
"You've made a purchase on Google Play. You will not be charged until your order has shipped."
I checked the status and it says pending, but they charged my bank account?? has it been shipped already and i just have not received my email? I chose the 2 day shipping btw
HRodMusic said:
So on the email i got from google it says,
"You've made a purchase on Google Play. You will not be charged until your order has shipped."
I checked the status and it says pending, but they charged my bank account?? has it been shipped already and i just have not received my email? I chose the 2 day shipping btw
Click to expand...
Click to collapse
Orders that are shipped will show Shipped.
If it still shows Pending, then it's Pending.
Once it's shipped, the Pending will change to Shipped and you will receive a tracking number.
Exel said:
Orders that are shipped will show Shipped.
If it still shows Pending, then it's Pending.
Once it's shipped, the Pending will change to Shipped and you will receive a tracking number.
Click to expand...
Click to collapse
thats what i thought, but why did they charge my account lol, they clearly said they wont until its shipped!! one can only dream it was shipped already hahaha
HRodMusic said:
thats what i thought, but why did they charge my account lol, they clearly said they wont until its shipped!! one can only dream it was shipped already hahaha
Click to expand...
Click to collapse
They didn't "charge" your account.
They simply checked if you had enough funds.
If they ship before your bank and / or card drops the "test charge," then it will actually charge, if it takes longer, the "test charge" will drop and you will get charged again once it's shipped.
Good topic... mine is Nov 8 too. Got charged already.
Someone take my N4 please
Exel said:
They didn't "charge" your account.
They simply checked if you had enough funds.
If they ship before your bank and / or card drops the "test charge," then it will actually charge, if it takes longer, the "test charge" will drop and you will get charged again once it's shipped.
Click to expand...
Click to collapse
i guess that makes sense, they completely removed the funds from my account, pretty crazy. thats a charge imo
edit so i checked my bank account and its a pending charge
Purchase PreAuthorization - GOOGLE *Devices GOOGLE.COM/CHCAUS - Card Ending In XXXX
Pending transactions are authorizations for debit card purchases made without the use of your PIN. The funds for these transactions are immediately held and deducted from your available balance. In most instances, pending transactions convert to posted transactions within a few days. If the business does not complete the transaction, the authorization hold will be removed and the funds returned to your available balance.
=(
HRodMusic said:
i guess that makes sense, they completely removed the funds from my account, pretty crazy. thats a charge imo
Click to expand...
Click to collapse
Yeah, it's a bit bizarre.
Even with exchanges.. they charge your card for the amount the phone is worth, and when you ship yours back, they drop it.
Stays pending on mine!
Sent from my GT-I9505 using Tapatalk
Exel said:
Yeah, it's a bit bizarre.
Even with exchanges.. they charge your card for the amount the phone is worth, and when you ship yours back, they drop it.
Click to expand...
Click to collapse
lets hope it gets shipped before the 8th, i heard some people who had the Nov 5th batch are getting shipped early.
HRodMusic said:
lets hope it gets shipped before the 8th, i heard some people who had the Nov 5th batch are getting shipped early.
Click to expand...
Click to collapse
Yeah, I already got tracking info, but it hasn't updated yet.
Sent from my GT-I9505 using Tapatalk 2
Exel said:
Yeah, I already got tracking info, but it hasn't updated yet.
Sent from my GT-I9505 using Tapatalk 2
Click to expand...
Click to collapse
lucky, aslong as i receive mine by or before the 8th i would be happy!!
HRodMusic said:
lucky, aslong as i receive mine by or before the 8th i would be happy!!
Click to expand...
Click to collapse
16gb black N5 checking in with the 'leaves november 8th' crowd. im still at pending
HRodMusic said:
lucky, aslong as i receive mine by or before the 8th i would be happy!!
Click to expand...
Click to collapse
may be next Monday. Usually Google put the date shipping far away for any case, but the actual date will gonna be sooner. :good:
Onismurai said:
may be next Monday. Usually Google put the date shipping far away for any case, but the actual date will gonna be sooner. :good:
Click to expand...
Click to collapse
ommg reading this game me butterflies in my stomach lol
This experience for you is already a million times better than nexus4. That was a disaster...
I wouldn't put much faith in any shipping time, not at least until it's on my doorstep
Ordered too many phones by accident. All say "leaves Nov 8th" and pending but was told by Google support they have all been sent to shipping and can't be canceled just refused for delivery. So now I get 4 phones sent to me instead of 2 (1 32gb white, 1 16gb white and 2 32gb black)
Damn
Sent from my HTCONE using Tapatalk
yeah same thing here. i was contemplating on buying it for 15min and next thing you know mine is going to leave the warehouse the 8th :/ i can guarntee we wont see ours till the following monday 11 /tuesday 12 if you purchased expedited shipping. they did charge my account as well. cant cancel order as well. This exactly hapened to me during the nexus 4 released as i purchased it as soon as it went live. we might get lucky guys.

14 Day Return is Actually 1.5 Months

Hey guys, just thought I'd let everyone know how much time you actually have to return your Moto X Pure, as nobody in the Q&A threads seemed to realize that you can return your phone up to a month and a half after your device was first delivered for a full refund.
Yes, the time limit to request an RMA is only 14 days. As soon as you have that RMA in your possession, though, the time limit to return your device is immediately extended a month, as that is when the RMA expires. So, if you are still on the fence about returning your Moto X Pure (as I am, leering at that Nexus 6P), it does no harm to request an RMA on the 14th day from when you got your device so you have an extra month to decide whether to return it.
I hope this helps out a lot of you who are indecisive like me.
You can request an RMA by calling Motorola customer service, or better yet, online through this link:
https://motorola-global-portal.custhelp.com/app/product_returns/g_id/3612/
Spike96 said:
Hey guys, just thought I'd let everyone know how much time you actually have to return your Moto X Pure, as nobody in the Q&A threads seemed to realize that you can return your phone up to a month and a half after your device was first delivered for a full refund.
Yes, the time limit to request an RMA is only 14 days. As soon as you have that RMA in your possession, though, the time limit to return your device is immediately extended a month, as that is when the RMA expires. So, if you are still on the fence about returning your Moto X Pure (as I am, leering at that Nexus 6P), it does no harm to request an RMA on the 14th day from when you got your device so you have an extra month to decide whether to return it.
I hope this helps out a lot of you who are indecisive like me.
You can request an RMA by calling Motorola customer service, or better yet, online through this link:
https://motorola-global-portal.custhelp.com/app/product_returns/g_id/3612/
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now you tell me
joshuadjohnson22 said:
now you tell me
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Yea, sorry guys, you are out of luck if you're past the 14 day limit on the RMA
It's possible you can try faking out the computer system in the link above, I lied about my purchase date being within 14 days (it wasn't but my delivery date was), and I still got an RMA.
Spike96 said:
Yea, sorry guys, you are out of luck if your past the 14 day limit on the RMA
It's possible you can try faking out the computer system in the link above, I lied about my purchase date being within 14 days (it wasn't but my delivery date was), and I still got an RMA.
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it's alright, me and my moto have bonded now so I'll keep it
Spike96 said:
Hey guys, just thought I'd let everyone know how much time you actually have to return your Moto X Pure, as nobody in the Q&A threads seemed to realize that you can return your phone up to a month and a half after your device was first delivered for a full refund.
Yes, the time limit to request an RMA is only 14 days. As soon as you have that RMA in your possession, though, the time limit to return your device is immediately extended a month, as that is when the RMA expires. So, if you are still on the fence about returning your Moto X Pure (as I am, leering at that Nexus 6P), it does no harm to request an RMA on the 14th day from when you got your device so you have an extra month to decide whether to return it.
I hope this helps out a lot of you who are indecisive like me.
You can request an RMA by calling Motorola customer service, or better yet, online through this link:
https://motorola-global-portal.custhelp.com/app/product_returns/g_id/3612/
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Click to collapse
applies to uk buyers too yes?
alpha beta gaga said:
applies to uk buyers too yes?
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Yes, even though the Moto X "Style" is technically a different device, this should work for any phone that has been sold through the Motorola website.
California residents, you guys are lucky and don't have to send your device back until December. 1 month to request RMA + 1 month until RMA expiration = a whopping 2 months.
Why is it we Californians get 30 days is it a purchase state wide mandated law? Because tmobile was giving me gripes about the 21 day policy I was a day late and they still let me return that stand in Galaxy edge plus. I had to plea with customer service on the 22nd day but it's suppose to be 30 days for any purchase coming in to cali?
Sent from my SM-N920P using Tapatalk
ehBrY said:
Why is it we Californians get 30 days is it a purchase state wide mandated law? Because tmobile was giving me gripes about the 21 day policy I was a day late and they still let me return that stand in Galaxy edge plus. I had to plea with customer service on the 22nd day but it's suppose to be 30 days for any purchase coming in to cali?
Sent from my SM-N920P using Tapatalk
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The 30 day return policy in California is specific for Motorola purchases.
You would have to review the return policies for Samsung to learn how much time you have to return a Galaxy S6 Edge Plus.
Good to hear Josh. :good:
I kinda wish this was not made well known... Now that Motorola realizes this, they may close this loop hole by requiring us to return the device within a few business days. It's not for no reason that the return label they provide us is an Overnight one.
Sent from my XT1575 using Tapatalk
They'll keep the return windoe. 30-day rma is pretty typical.
They overnight a label to provide good customer service. It would cost them a lot of time, money, and customer satisfaction if they were to change their policy and workflow around this. They wouldn't incur those costs just to try and reduce abuse of their return policy. Especially since a 14-day return window can be just as easily abused as a 45-day return window.
Sent from my SM-G900V using Tapatalk
So on day 29, submit for an RMA and have 30 additional days to return the phone? 2 months trying out the phone, and giving time to decide whether to go with the Nexus 6P, is pretty nice.
rehpyc said:
So on day 29, submit for an RMA and have 30 additional days to return the phone? 2 months trying out the phone, and giving time to decide whether to go with the Nexus 6P, is pretty nice.
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For most, the initial return period is just 14 days, unless you live in a state that mandates 30 days. So depending where you live, submit for RMA on day 14 or day 30.
Sent from my Nexus 10 using Tapatalk
I just got a reply from Motorola saying that my RMA is solved since they haven't gotten my phone. Did the RMA process on the 30th. So I don't know, but I'm thinking this means I won't be able to return it now. Was going to wait it out a bit, possibly for the nexus 6p. I guess I'm saying I'm not so sure you really get the 30 days for the RMA.
Sent from my XT1575 using Tapatalk
So on the last day of my 14 day window, I can request an RMA, and just sit on it for a month while I decide? And if, in the end, I decide to just keep the Moto X, then having that wasted RMA won't matter and Motorola won't ask questions?
Not according to the guy above you... I wouldn't be going on rumors here for a device you think you don't want. Its not worth $400+, because after that 14 days you're going to lose at least $50 on swappa for being used... Just sayin'... Not very logical in my opinion. Its like a relationship, if you have doubts this early, you're probably not going to want the phone at all in a month or two... You can always repurchase it, can't always return it after the window...
Sent from my Nexus 7 (2013) using XDA Free mobile app
I called Motorola trying to figure out just this. From the time the RMA is issued you have 10 days to send the device back. I'm thinking that might be enough time for me to have the Nexus 6P so I can compare them side by side. :fingers-crossed:
thebeardedchild said:
So on the last day of my 14 day window, I can request an RMA, and just sit on it for a month while I decide? And if, in the end, I decide to just keep the Moto X, then having that wasted RMA won't matter and Motorola won't ask questions?
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Hmmmm
I did the RMA deal as well on the last day.. 3/hrs before midnight.. haha.. anyways.. I got the usual, we will process your RMA within 4/hrs during normal.. blah-blah-blah.. besides that email, nothing from Moto after, just an email from FedEx with a link to an RMA shipping label saying I have until 2 weeks into Nov. to print the label... I haven't printed up the label yet...
I picked up a Note 4(on AT&T upgrade, been sitting on my Note 2 since it came out) for $0, unfortunately one reason I got the Moto X was that Note 4 on AT&T is locked down, but couldn't pass up a Note 4 for $0:silly:... so, now playing with both phones... I do miss using the S-Pen.. and the finger print reader/scanner, missed that since my Atrix 4G days, plus some other stuff I was used too on the Note series... right now trying to see if I can stand not modding or theme my phone.... unlike with my Note 2, flashing ROMs, apktool, etc.. :laugh:
Got a Note 4 for nothing? Sign me up, sheesh. Anyway, so far I like this phone but am still considering doing this just in case. Gives at least what, 24 days timeframe to figure it out instead of 14? The one thing that is really annoying me so far is the lack of quality cases. Had to buy a Moko cheapy from Amazon to make do. Hopefully soon they'll be more quality choices available.
Sporttster said:
Got a Note 4 for nothing? Sign me up, sheesh.
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Lol. There's no such thing as a free lunch. He probably got it under the condition of a 2-year contract. Which is worth about $400 in most cases.
I never understood why people who are out of contract don't immediately re-lock a contract. They're just leaving money on the table. Even if you're perfectly happy with your current device, re-lock a contract and buy whatever the newest iPhone is; and then sell it immediately as new. Something like a new iPhone retains its near-retail value

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