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Anyone get their G2x yet?

I ordered mine Friday morning online. I choose standard shipping cause it said 4/18 delivery. Well today it's not here and I called UPS and they don't even have it yet.
So even if it was shipped out today it could be later this week. Wtf good is ordering something 5days early if they don't ship it out until day 4?

I'm in the same boat as you and now it looks like I won't see my g2x until either the 24 or 26.. Sucks but that's life..

That's weird. I ordered mine late Friday night and will be here tomorrow. My tracking info has been available since this morning.

Mine just says they received the info but not picked up yet. They should have been picked up this morning at least. UPS usually makes two trips for packages. AM and PM.

I remember the same thing happening on a past phone, (forget which). So thats why I specifically didnt pre order it. Plus the pre-orders for this would also include a weekend so I knew darn right things would be wack.
Heres to picking them up in the stores and knowing its a good one before I leave.

LOL.
Tmobile is saying that it is pre-order only and they won't ship until 4/20. Aside from making the supervisor go on to the website and verify that no where does it say pre-order. It says Web Exclusive. He said that there is an error and they aren't allowed to sell them until the 20th as per their agreement with LG.
I just cancelled my order. I'd rather walk into a store Wednesday morning and pick it up and be done with it.
The bad thing is I sold my N1 today and is expected to be shipped out tomorrow morning. So cheers to being screwed and having to go without a phone for a few days.

player911 said:
Mine just says they received the info but not picked up yet. They should have been picked up this morning at least. UPS usually makes two trips for packages. AM and PM.
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Just called t mobile and they say they shipped it out. Called ups and they say they never received it. Got tracking number and it says scheduled on 4/19. Guess I'm f:cked to.
sent from my side of the galaxy....

Thats funny I ordered mine at about 2am friday morning and I have it sitting next to me right now

Ugh. Looks like something is up with my order (I paid for express shipping) as well. I got an email/text from T-Mo saying the phone was shipped and going to be delivered on the 19th, but now on the website it says the 20th...and according to UPS it hasn't even shown up at their facility yet AND it's shipping ground.

Just Yourshadow said:
Thats funny I ordered mine at about 2am friday morning and I have it sitting next to me right now
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I hate you btw.
-1 Thank You points

Ouch. Looks like T-mobile may have underestimated the demand for this most excellent device. I aint takin no chances. I'm gonna pick mine up from the t-mobile store as well, lol

Just Yourshadow said:
Thats funny I ordered mine at about 2am friday morning and I have it sitting next to me right now
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Damn. I told t mobile that some people I know ordered after me and its coming tomorrow and they said well I dont know what to tell you. ****ty. If you dont mind me asking did you do express or regular shipping.
sent from my side of the galaxy....

Wow, I call, rant at t mobile for not knowing where my phone is, then put two posts on xda and viola, ups now says my phone is in KY. Funny.
sent from my side of the galaxy....

I did regular shipping because A)They usually arrive the very next day regardless B)Regular shipping said Monday 4/18
I called and the girl was giving me a bunch of BS. She said I couldn't cancel it because it was already shipped... then turned around and said I didn't get it because it was a pre-order and wouldn't ship until the 20th.
I had to speak with a supervisor that said some were accidentally shipped early but their contract with LG states it won't be available until the 20th.
Update: LMAO
Now my fedex tracking info says it is in KY and expected to deliver tomorrow. I wonder since they cancelled it... if I'll get it for free?
I personally accept all of your thanks for calling and getting the pot stirring. j/k. ugh.

Ordered mine Friday at around Noon Pacific time and I received the phone today. Very nice so far!!!
Rooted within 5 minutes using superoneclick.
Now trying to figure out what kernel will work to be able to use BLN. And of course ROMs and Themes would be good to know about too that are compatible with this phone.

Reading all of this I am glad I decided to wait and pick one up on Wednesday. The store next to my office has 8 in stock and two have my name on them.
Sent from my Nexus S using Tapatalk

Ordered mine with overnight shipping. Arrived this morning. Very nice phone. It's real nice being able to mirror with hdmi and not need a cradle or anything.

MtnDewMan said:
Ordered mine Friday at around Noon Pacific time and I received the phone today. Very nice so far!!!
Rooted within 5 minutes using superoneclick.
Now trying to figure out what kernel will work to be able to use BLN. And of course ROMs and Themes would be good to know about too that are compatible with this phone.
Click to expand...
Click to collapse
Ummm I don't think O2x kernels and roms will work with our G2x. Didn't they say that it would render the phone useless because they have different partition tables?

skyhigh2004 said:
Wow, I call, rant at t mobile for not knowing where my phone is, then put two posts on xda and viola, ups now says my phone is in KY. Funny.
sent from my side of the galaxy....
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Click to collapse
What time did yours update? Mine still hasn't.

I ordered mine through customer retention on Friday around noon, and I got express shipping. Once I got a tracking number later on in the day, it said that UPS was ready to ship it once T-Mobile sent it, and I also noticed that the shipping was changed to 2nd day air. It left Kentucky this morning, and according to the tracking it should be here tomorrow, which would be within the 2-3 business days. I they often upgrade the shipping for some reason? I've visited a couple t-mobiles to play with it in store, it's just made me want it more

Rep says g2x no longer backordered/new stock?

I called in because my replacement g2x was defective and I was told by the rep that g2x was no longer backordered. I even asked her specifically and she told me that I guess they got new stock? Anyone else call in today that can verify?
Sent from my LG-P999 using XDA App

g2x ofs problem phone.
move ahead!
Sent from my GT-P1000 using Tapatalk

enmass90 said:
I called in because my replacement g2x was defective and I was told by the rep that g2x was no longer backordered. I even asked her specifically and she told me that I guess they got new stock? Anyone else call in today that can verify?
Sent from my LG-P999 using XDA App
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It's been back in stock for the past few days. I got two overnighted in a span of two days. No backordered notifications whatsoever.

Spoke to a rep yesterday. All i want is a battery replacement. He said it was backorder. And I got text this morning my battery shipped. I was told there was delay on battery because the G2X is back-order.
Found it strange that I got notification that item shipped. On my account website is said replacement. I really hope its not a G2X. I just want a battery. I'll report back what happens

vmartinez39 said:
Spoke to a rep yesterday. All i want is a battery replacement. He said it was backorder. And I got text this morning my battery shipped. I was told there was delay on battery because the G2X is back-order.
Found it strange that I got notification that item shipped. On my account website is said replacement. I really hope its not a G2X. I just want a battery. I'll report back what happens
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Click to collapse
I ordered a replacement battery last night. The email I received has this line item listed:
EXCH LG BATTERY FL-53HN EXCH LG BATTERY FL-53HN
Did they tell you that you had to play a shipping charge for the battery? I talked to two "managers" and they said they couldn't waive the shipping charge. I don't see a charge to my account yet though. The whole thing just seems weird to me. I never heard of having to pay anything for a replacement under warranty.

RSilva5 said:
I ordered a replacement battery last night. The email I received has this line item listed:
EXCH LG BATTERY FL-53HN EXCH LG BATTERY FL-53HN
Did they tell you that you had to play a shipping charge for the battery? I talked to two "managers" and they said they couldn't waive the shipping charge. I don't see a charge to my account yet though. The whole thing just seems weird to me. I never heard of having to pay anything for a replacement under warranty.
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i paid 11.99 for a replacement battery...im guessing its for shipping. it was that bad (the battery) so i needed it in 3 days
Sent from my LG-P999 using XDA App

it still says out of stock on the site if you try to order a new phone.

I agree with the theory that the G2X is about to be dropped by Tmo. When I spoke last week to someone from the presidents office about my situation, the person I spoke with implied no less. I definately left the conversation thinking tmobile is dropping the G2X. Of course they never actually SAID it. Really. I could have misinterpreted what they were saying, but it seemed clear at the time.
What HAS struck me is the unevenness in the way Tmo is treating everyone. Looks like they are doing as little or as much as it takes. But some of the experiences I'm reading about are completely different than mine. I've been treated very well in the end by Tmo. I love them compared to Sprint and MetroPCS. I'm a very squeeky wheel for sure though.
That said, although I thought I was promised a refurbed one in an ORIGINAL box (that is specifically what I asked for)this time, I received a refurb with the most ridiculous two piece sticker over the screen. It was in the same white unmarked shipping box that I've been receiving the other returns in. This one had all the accessories including a cover, but it wasn't what I wanted.....I have not had a working phone since day one and really really resent no longer having a matching box.
This fifth one, knock on my wooden head, seems good though! It is the first one that is an acknowleged refurb. No reboots in two days, and data has worked great. I had almost forgotten that my fourth one, as well as the other issues, also had a washed out screen with the whites looking darker. When I turned on this fifth one side by side, it was very obvious. The whites on number five are brighter and several shades lighter....very obvious.
And it's the same as my third one in that the screen bleed either goes all the way across the top or isn't there. LOL, it depends on your perspective. I think it isn't there, my wife says it is. Regardless, it is way better than the last one!
Please oh please no reboots!
So I'm very happy as of now. I've said all along that all I want is a good one.
But I'm still pretty bummed to not have a matching box.
I put my Sensation up for Sale and then promptly took it off.......don't wanna jinx things. Might need it for backup. But I sure do prefer the G2X and I hope it keeps working for me....
But I do think T Mobile will be dumping the G2X. Hope I'm wrong.

But what will the conspiracy theorists do now?
Oh yeh...find another conspiracy.

Well it's just an opinion. But really think about it. If it is (worst case?)Sept or later until an update and they are having the big problems we've heard fixing it, why would they keep selling it? Makes no sense. We all know it's a great phone, but they can't continue this way until Sept. or longer. That is a long time. They have to sell reliable phones.
Not a conspiracy theory as much as common sense really IMHO.

I talked with some reps at 2 local stores and they said they have some in stock but have not sold any in the last 2 weeks. One of them also said he's had about 5 people come back and exchange it for something else so he's not even reccomending it any more. That right there tells me Tmobile was lying about the reason for the price increase. Think about it. Why would they charge $250 for a phone that's worth $500 when there selling the Sensation for $200 and its worth $550. I asked what sold more and he said the Sensation is selling much better than the G2X ever did.
Sent from my HTC Sensation 4G using XDA Premium App

jrwingate6 said:
I talked with some reps at 2 local stores and they said they have some in stock but have not sold any in the last 2 weeks. One of them also said he's had about 5 people come back and exchange it for something else so he's not even reccomending it any more. That right there tells me Tmobile was lying about the reason for the price increase. Think about it. Why would they charge $250 for a phone that's worth $500 when there selling the Sensation for $200 and its worth $550. I asked what sold more and he said the Sensation is selling much better than the G2X ever did.
Sent from my HTC Sensation 4G using XDA Premium App
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Click to collapse
X store, x employee, does not dictate what T-Mobile is doing. Again, unless an official statement is released, this is all rumor and gossip.
Sent from my HTC Vision (G2x in disguise)

GideonX said:
X store, x employee, does not dictate what T-Mobile is doing. Again, unless an official statement is released, this is all rumor and gossip.
Sent from my HTC Vision (G2x in disguise)
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Click to collapse
Did you quote the wrong post or did you not comprehend what I said. I didn't say either rep told me what Tmobile is doing. Both of them told me what's going on in there particular stores. I was simply proposing a question as to why the G2X had a increase in price when its worth less (retail) than the Sensation. So my question to you would be, what exactly did I state to be a fact in my post?
It's not a rumor that both of the reps in there respective stores said they have had them in stock for 2 weeks and have had multiple people return them for something else.
Sent from my HTC Sensation 4G using XDA Premium App

jrwingate6 said:
Did you quote the wrong post or did you not comprehend what I said. I didn't say either rep told me what Tmobile is doing. Both of them told me what's going on in there particular stores. I was simply proposing a question as to why the G2X had a increase in price when its worth less (retail) than the Sensation. So my question to you would be, what exactly did I state to be a fact in my post?
It's not a rumor that both of the reps in there respective stores said they have had them in stock for 2 weeks and have had multiple people return them for something else.
Sent from my HTC Sensation 4G using XDA Premium App
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Statement I made was in reference to you stating tmo is lying. Two stores telling you something doesn't mean anything.
Sent from my HTC Vision (G2x in disguise)

GideonX said:
Statement I made was in reference to you stating tmo is lying. Two stores telling you something doesn't mean anything.
Sent from my HTC Vision (G2x in disguise)
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Click to collapse
That's my opinion that Tmobile is lying. I didn't state it as fact. I simply proposed a question as to why they raised the price of the G2X.
Sent from my HTC Sensation 4G using XDA Premium App

GideonX said:
X store, x employee, does not dictate what T-Mobile is doing. Again, unless an official statement is released, this is all rumor and gossip.
Sent from my HTC Vision (G2x in disguise)
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Click to collapse
What if they stopped selling it for 6 months without an official statement would you still believe they would be brining it back?

Sk8trfred said:
What if they stopped selling it for 6 months without an official statement would you still believe they would be brining it back?
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Click to collapse
Sure, but by then I'd already be on another device so it doesn't matter to me
Sent from my HTC Vision (G2x in disguise)

So I just got my 3rd g2x sent to me and thisbone appeared to be brand new. All the original plastics no finger prints...nothing. even the plastic on the lock screen. GPS works perfectly very little light leakage. No reboots so far...hmmm. maybe they fixed them or made new ones?
Sent from my LG-P999 using XDA App

ickster said:
I agree with the theory that the G2X is about to be dropped by Tmo. When I spoke last week to someone from the presidents office about my situation, the person I spoke with implied no less. I definitely left the conversation thinking tmobile is dropping the G2X. Of course they never actually SAID it.
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The odds of them dropping the G2x are about zero or twice that. The phone flew off the shelves. You have ultimate perfectionist trying to exchange their phones 5 or more times just to get the perfect G2x in their minds.
The 2.3 release is coming with a ton of fixes for the phone. Yes it is late, the G2x has enough hardware to keep it a current item for a year at least.
If you have enthusiasts going to all sorts of extremes to get G2x's, going exchange crazy....you have to see the desire for this phone.
All these G2x customers need to do is walk away from the G2x...instead they want their marriage to work out. Why would T-Mobile drop that phone. Why? Yes they will fix the software, but dropping the phone is a crack pipe dream.

tombaker1 said:
The odds of them dropping the G2x are about zero or twice that. The phone flew off the shelves. You have ultimate perfectionist trying to exchange their phones 5 or more times just to get the perfect G2x in their minds.
The 2.3 release is coming with a ton of fixes for the phone. Yes it is late, the G2x has enough hardware to keep it a current item for a year at least.
If you have enthusiasts going to all sorts of extremes to get G2x's, going exchange crazy....you have to see the desire for this phone.
All these G2x customers need to do is walk away from the G2x...instead they want their marriage to work out. Why would T-Mobile drop that phone. Why? Yes they will fix the software, but dropping the phone is a crack pipe dream.
Click to expand...
Click to collapse
The two stores near my house have a stock of G2X's and haven't sold any in the past 2 weeks. I know its just two stores but you would think if there flying off the shelves, they would be doing the same there. Like I said in a previous post. Both stores told me they had multiple G2Xs come back and exchange it for another phone so its not just the perfectionist doing it. I would think that if someone has a phone that turns off on them, most likely there going to return it. I don't think those people are returning for screen bleed but you get the picture
Sent from my HTC Sensation 4G using XDA Premium App

[Q] New (Replacement Phone) Why can't I get a new one?

So my Sensation has been working beautifully since I got in on June 8th at Walmart. The touch screen starting acting up today July 2nd and it isn't bad but the lock screen freezes mostly and I can't unlock the phone for a until after a few attempts.
I called T-Mobile and asked for a new phone since I have insurance. They are sending me either a "new" or "like new" phone. Does "like new" mean that the phone might have scratches on it? I don't understand why the phone is only a little more than 4 weeks old and I can't have a new phone?
Is this common?

snarestud940 said:
So my Sensation has been working beautifully since I got in on June 8th at Walmart. The touch screen starting acting up today July 2nd and it isn't bad but the lock screen freezes mostly and I can't unlock the phone for a until after a few attempts.
I called T-Mobile and asked for a new phone since I have insurance. They are sending me either a "new" or "like new" phone. Does "like new" mean that the phone might have scratches on it? I don't understand why the phone is only a little more than 4 weeks old and I can't have a new phone?
Is this common?
Click to expand...
Click to collapse
other post one here talking about this, look through them it is common and were finding out that spec builds and dates are buggy example my old one was 5/31/11 ZT15 made in taiwan second one that works flawless is 6/6/11 SH16 made in china
*u dont have a warranty on phone? 30 days id go to store and replace it

fallenangel408 said:
other post one here talking about this, look through them it is common and were finding out that spec builds and dates are buggy example my old one was 5/31/11 ZT15(zenith screen) made in taiwan second one that works flawless is 6/6/11 SH16(sharp screen) made in china
*u dont have a warranty on phone? 30 days id go to store and replace it
Click to expand...
Click to collapse
Hey fallen. Do you have dust under that SH16?
Sent from my HTC Sensation 4G using XDA Premium App

snarestud940 said:
So my Sensation has been working beautifully since I got in on June 8th at Walmart. The touch screen starting acting up today July 2nd and it isn't bad but the lock screen freezes mostly and I can't unlock the phone for a until after a few attempts.
I called T-Mobile and asked for a new phone since I have insurance. They are sending me either a "new" or "like new" phone. Does "like new" mean that the phone might have scratches on it? I don't understand why the phone is only a little more than 4 weeks old and I can't have a new phone?
Is this common?
Click to expand...
Click to collapse
Vodafone Uk only allow you 7 working days cooling off. After that you are locked into the contact and any faults with the phone have to be sent for repair and when this happens you may get a "quality assured replacement" rather than your own. Sounds like phone companies the world over try to [email protected]#k you over. Complete joke.
Sent From My HTC Sensation using Xda premium App

cjm1979 said:
Vodafone Uk only allow you 7 working days cooling off. After that you are locked into the contact and any faults with the phone have to be sent for repair and when this happens you may get a "quality assured replacement" rather than your own. Sounds like phone companies the world over try to [email protected]#k you over. Complete joke.
Sent From My HTC Sensation using Xda premium App
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Click to collapse
Officially thats correct, but mine (UK Voda) started to have the touch screen problem after 3 weeks, called them and they sent me a brand new one, i don't know if I got special treatment as i have been a customer for ten years or that they know of this 'fault' and are just replacing them, regardless i'm on my second.
to add the 7 day cool off is for web orders, if you buy from the store you have zero cool off.

secano said:
Hey fallen. Do you have dust under that SH16?
Sent from my HTC Sensation 4G using XDA Premium App
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Click to collapse
no, im liking this one a lot
*heres some pics i think using flash brings out dust which i dont have there is some dust on top lol thats why i took 2 pics to show u

fallenangel408 said:
other post one here talking about this, look through them it is common and were finding out that spec builds and dates are buggy example my old one was 5/31/11 ZT15(zenith screen) made in taiwan second one that works flawless is 6/6/11 SH16(sharp screen) made in china
*u dont have a warranty on phone? 30 days id go to store and replace it
Click to expand...
Click to collapse
They shipping a replacement. How do I know when mine was built?

Kurisu87 said:
Officially thats correct, but mine (UK Voda) started to have the touch screen problem after 3 weeks, called them and they sent me a brand new one, i don't know if I got special treatment as i have been a customer for ten years or that they know of this 'fault' and are just replacing them, regardless i'm on my second.
to add the 7 day cool off is for web orders, if you buy from the store you have zero cool off.
Click to expand...
Click to collapse
I thought the same about the 7 day cool off on voda uk until a couple of weeks ago when I found out on their forum they have made it across the board.
Sent From My HTC Sensation using Xda premium App

the phone is too new for them to have refurbished devices on hand.
the touch screen acting up will happen on your new phone too.

fallenangel408 said:
other post one here talking about this, look through them it is common and were finding out that spec builds and dates are buggy example my old one was 5/31/11 ZT15(zenith screen) made in taiwan second one that works flawless is 6/6/11 SH16(sharp screen) made in china
*u dont have a warranty on phone? 30 days id go to store and replace it
Click to expand...
Click to collapse
Just FYI the SH16 thing has nothing to do with it being a sharp screen it is part of the serial number, and so far there have been no reports of a Zenith screen. Just want to clear this up before more rumors get started.
As far as a replacement device from Customer service they have to tell you this because it is there policy. However the device is new and they likely will not start shipping refurbished units for at least 4-6 months and maybe even longer than that. You will be getting a new device just different packaging.

snarestud940 said:
They shipping a replacement. How do I know when mine was built?
Click to expand...
Click to collapse
look at the second post pic bottom its circled in red says 6/6/11

bobsbbq said:
Just FYI the SH16 thing has nothing to do with it being a sharp screen it is part of the serial number, and so far there have been no reports of a Zenith screen. Just want to clear this up before more rumors get started.
As far as a replacement device from Customer service they have to tell you this because it is there policy. However the device is new and they likely will not start shipping refurbished units for at least 4-6 months and maybe even longer than that. You will be getting a new device just different packaging.
Click to expand...
Click to collapse
fixed it and edited

heygrl said:
the phone is too new for them to have refurbished devices on hand.
the touch screen acting up will happen on your new phone too.
Click to expand...
Click to collapse
really? How do you know? My phone has been fine for almost a month for today.

bobsbbq said:
Just FYI the SH16 thing has nothing to do with it being a sharp screen it is part of the serial number, and so far there have been no reports of a Zenith screen. Just want to clear this up before more rumors get started.
As far as a replacement device from Customer service they have to tell you this because it is there policy. However the device is new and they likely will not start shipping refurbished units for at least 4-6 months and maybe even longer than that. You will be getting a new device just different packaging.
Click to expand...
Click to collapse
Are you sure? I got into a big fight with the rep on the phone saying that I paid $148 at walmart for a new phone, and have it a little over 4 weeks (not even a month), and should expect a new phone. The rep told me I would not know if it was new or like new until the phone came. I just don't want to get a phone that has a scratch on the screen or anything like that. Am I just over reacting lol? Thanks everyone for your help!

snarestud940 said:
Are you sure?... Am I just over reacting lol? Thanks everyone for your help!
Click to expand...
Click to collapse
This...perhaps just a wee bit.

snarestud940 said:
Are you sure? I got into a big fight with the rep on the phone saying that I paid $148 at walmart for a new phone, and have it a little over 4 weeks (not even a month), and should expect a new phone. The rep told me I would not know if it was new or like new until the phone came. I just don't want to get a phone that has a scratch on the screen or anything like that. Am I just over reacting lol? Thanks everyone for your help!
Click to expand...
Click to collapse
Like new means like new. No scratches or any visual or hardware defects. Relax
Sent from my HTC Sensation 4G using XDA Premium App

Thanks guys. Just worried about paying for a new phone on June 8th and getting a crappy one now. Is that true that they don't send out refurbished phones yet?

Date
Just looked at my box. 5/24/11. Made in Taiwan. Isn't that extremely early?

howetechnical said:
Like new means like new. No scratches or any visual or hardware defects. Relax
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
If they are like new it will probably be the ones customers return during their cooling off period and cancel.
Sent From My HTC Sensation using Xda premium App

RE - Sprint Galasy S6 Edge

So I was checking the status of my preorder because Sprint, like always, managed to screw something up and the girl at order support tells me that they will be receiving them on the 10th and then shipping them out afterward. Now, I know customer service reps do not know everything so you take it with a grain of salt BUT what is the point of having a pre-order if you are going to ship the devices and your customers will be receiving them after the launch date. Wouldn't it be better to just walk into one of their retail locations and purchase the phone that way?
Now, Like I said, I don't know if this is indeed true or if she just did not know what she was talking about but if the phone does go out later then the launch date, that is really ridiculous....

My order status says the following:
Status: Your order for the Samsung Galaxy S6 edge 64GB Black has been received. For orders placed through 3:00 p.m. CT on 4/7/15, we will do our best to deliver on or around 4/10/15. For orders placed after 3:00 p.m. CT on 4/7/15, we will do our best to deliver in 2 to 5 business days. Keep an eye out for a shipping email with your tracking information. Thank you for your patience.

Kill3rmonk said:
My order status says the following:
Status: Your order for the Samsung Galaxy S6 edge 64GB Black has been received. For orders placed through 3:00 p.m. CT on 4/7/15, we will do our best to deliver on or around 4/10/15. For orders placed after 3:00 p.m. CT on 4/7/15, we will do our best to deliver in 2 to 5 business days. Keep an eye out for a shipping email with your tracking information. Thank you for your patience.
Click to expand...
Click to collapse
I know what the order status page states. I am just telling you what one of the order support reps told me over the phone. Sprint made a big mess on my account, which has to be corrected on the backend and I wanted to make sure it would not impact my pre-order. I called in and asked her if everything was still okay since the big screwup and she said it was and then went on to when they would actually be receiving the devices, etc. Like I stated in my previous post, she could have been wrong because phone reps usually do not see the big picture only the part of the picture that is available to them but just thought I would share just in case.

I hope she was just clueless & we'll get our Edges well before the 10th.
I remember there used to be a similar concern for the S4 preorder back in 2013. In the end, Sprint delivered the preorder 3 days ahead of launch date for me.
Sent from my SPH-L720

atuarre said:
So I was checking the status of my preorder because Sprint, like always, managed to screw something up and the girl at order support tells me that they will be receiving them on the 10th and then shipping them out afterward. Now, I know customer service reps do not know everything so you take it with a grain of salt BUT what is the point of having a pre-order if you are going to ship the devices and your customers will be receiving them after the launch date. Wouldn't it be better to just walk into one of their retail locations and purchase the phone that way?
Now, Like I said, I don't know if this is indeed true or if she just did not know what she was talking about but if the phone does go out later then the launch date, that is really ridiculous....
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If you got your order in then you shouldn't have anything to worry about, inventory is probably at the warehouse already. Whoever you spoke with on the phone wouldn't have a clue as to what is at the various warehouses.

The Sprint Samsung S6/S6 Edge ships tomorrow April 6

dhonzik said:
The Sprint Samsung S6/S6 Edge ships tomorrow April 6
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Except for the Gold Edge, according to Sprint chat. Hoping they're wrong. ?
Sent from my SPH-L720

It's been known since pre-orders that gold would be delayed but people keep making a big deal about it. If people didn't want to wait they should have selected one of the other two colors that were available.

Has anybody received notification that their phone has shipped today?

Question guys best place to order the phone I'm on the one up with sprint so I will be giving up my s5

Yup
dhonzik said:
Has anybody received notification that their phone has shipped today?
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I got tracking number at 2pm and when I tracked it, it said early shipping for wednesday and that it was supposed to come Thursday. Its great.

I'll be getting mine tomorrow, coming from Kentucky

Mine shipped and is at my local sprint but they won't let me get it until the 10th it sucks
Sent from my SM-N900P using XDA Free mobile app

Both of mine are at home right now. Can't wait to get off work.
Sent from my 831C using XDA Free mobile app

jdunker26 said:
Both of mine are at home right now. Can't wait to get off work.
Sent from my 831C using XDA Free mobile app
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Check yours when you get home for scratches on the display. Mine should be delivered today also. Hoping that there is no display issues like with the others some people have gotten on the other two carriers that started shipping early.

That's the plan. I'll update when I check them out.
Sent from my 831C using XDA Free mobile app

Well. My first one has a few scratches. If you look below the M in Samsung you'll see it on the screen.
Sent from my 831C using XDA Free mobile app

jdunker26 said:
Well. My first one has a few scratches. If you look below the M in Samsung you'll see it on the screen.
Sent from my 831C using XDA Free mobile app
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Mine is scratch free, as far as I can tell. I used a multi-LED flash light. The sun test is the other test. There was a lot of garbage in the wrap thing though. Lots of trash, specs of stuff. Could have just been dust. I don't know.

The wrapping on mine had a load of crap under it. No wonder they're getting scratched up in transit. Look under the M.

My screen was perfect as well, no scratches at all. Beautiful phone.

Can't believe Verizon is doing this to me!

I am so pissed. Long story short. I ordered the s6 through Verizon, got the phone and it was great until the 10th day. I started having issues. So I told them and they said they'd send me out another. I told then I absolutely do not want a refurbished phone and they guaranteed me it would be a brand new one. Wtf do i get the next day? A refurbished piece of crap that had scratches all over when 3 different reps assured me they'd be sending me a new one. I called them back pissed.
So after hours of talking on the phone I get them to send me a brand new one that would come in the white box. They told me it would arrive on may 29th(which was 10 days away) because they were all on backorder waiting for the shipment from Samsung. So I've literally been calling every few days asking them what the update is and every time a diff rep just tells me that the order is placed and everything but it's still on backorder. This has happened 3+ times now.
It's been 3 weeks now and I just called again and told them this is it I've had enough and the guy tells me for some reason the order never processed because of some terms and conditions crap so he said he has to figure it out with his supervisor. I can't believe this seriously. Are the people at Verizon the dumbest individuals in the world or am I being toyed with here?
Sent from my SM-G920V using XDA Free mobile app
Sent from my SM-G920V using XDA Free mobile app

Why not request the replacement be noted on your account and go to a verizon store and have them replace it with a new phone?

Shawn haz root said:
Why not request the replacement be noted on your account and go to a verizon store and have them replace it with a new phone?
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I tried that but all of the Verizon stores in my area were totally out of stock of the black s6 and they said they'd charge me to switch colors.
Sent from my SM-G920V using XDA Free mobile app

May I ask what the issues were?

musicfreak190 said:
May I ask what the issues were?
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Multiple issues. I experienced, Bluetooth issues, got a few scratches on the phone and occasional messed up audio when on the phone. I got them to send me a new one. Should be here Thursday. Found out he order never went through cuz the stupid supervisor didn't approve the order.
Sent from my SM-G920V using XDA Free mobile app
EDITED BY MODERATOR

Chadly, glad to hear your issue has an end in sight, I cannot help but wonder - did you receive an order confirmation for the new GS6 from VZW?

Yeah, they sent me a new s6 and this one is perfect except for a super loose home button that rattles. Such bs. I'm waiting for them to call me back and tell me what we do now.
Sent from my SM-G920V using XDA Free mobile app

I haven't been impressed with Verizon customer service, either. The first phone I got was never activated, and when I called to get it activated, the rep just redid my order and sent me another phone lol. I had to reject the 2nd phone, and I finally spoke to someone that knew what they were talking about.
It seems as though 1 out of every 3 reps know their stuff, the rest have no clue.
I'm still waiting for my $100 port in credit, and I know it won't be on my 3rd billing cycle, so I'll have to call them again :/

Never even talked to a rep. did everything online. Ordered phone on Friday, arrived Sat, activated without doing much other than turning the phone on (SIM card was already installed). I didn't port my number until I checked out the phone and ported the number on Monday morning, took about 20 min and about 1/2 hour after that to get the SMS texting working right.
No communication with a rep at anytime.
Sat night when I realized I already had the latest build (was waiting for an OTA), I rooted the device with PingPongroot. Had to do it twice but it stuck and was very easy. never connected the phone to the computer (yet).

krelvinaz said:
No communication with a rep at anytime.
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This is literally the only way to do it. Companies like VZ and Comcast intentionally provide sucky service so that you just give up because who wants to spend hours on the phone explaining your problem to people who are intentionally making it harder for you?

Well, they said they said they wouldn't send me out another new device. She said it would have to be a refurbished one this time so now I have to choose between one of these s6's or sell one of them and wait for something better to come along.
Sent from my SM-G920V using XDA Free mobile app

Chadly said:
Well, they said they said they wouldn't send me out another new device. She said it would have to be a refurbished one this time so now I have to choose between one of these s6's or sell one of them and wait for something better to come along.
Sent from my SM-G920V using XDA Free mobile app
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It looks like they delayed you just to be outside of the 14 day window. Anything outside that 14 day return policy can be replaced with a certified like new device. Is the home button that bad that you couldn't see living with it? Would a stiff home button eventually became loose also?

backdown00 said:
It looks like they delayed you just to be outside of the 14 day window. Anything outside that 14 day return policy can be replaced with a certified like new device. Is the home button that bad that you couldn't see living with it? Would a stiff home button eventually became loose also?
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I exchanged one due to a very loose home button. It didn't register presses half the time and rattled bad. They are out there, the lemon s6s. They are far between but they do exist sadly
Sent from my SM-G920V using Tapatalk 2

backdown00 said:
It looks like they delayed you just to be outside of the 14 day window. Anything outside that 14 day return policy can be replaced with a certified like new device. Is the home button that bad that you couldn't see living with it? Would a stiff home button eventually became loose also?
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Yeah, pretty lame. I'm keeping the new gold one because the screen is much better. The home button doesn't rattle as much now. It's barely noticeable so I'm okay with it.
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they always try and get you with that refurb stuff. i hate that!

I will never get another phone phone Verizon, you can get the same phones from Best buy with no penalty for returns.
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