Hi All
I updated to the new Mango last Friday. All was well initially but after a few hours I noticed the screen colours were all wrong with distortion and random pixelation.
I have tried several reboots and removing the battery. Sometimes from wakeup it appears ok until I open the keyboard out.
Has anyone else experienced the same issue? Did you find a work around?
The speed and functionality of the new update is fantastic. I would prefer a fix than a rollback but in its current state it just looks horrible.
Regards,
Steve.
hmmmm.... only what i can suggest is hard reset.... if not helps take phone to service, maybe is hardware malfunction....
no problems so far 24 hours after mango upgrade
Hey, I'm sorry you are having this problem, it must be annoying and troublesome. I have been using my Arrive full-blast since I upgraded it to Mango yesterday (forced it) and have not experienced any problems, and certainly nothing like you describe has every happened on my device.
However, having worked on countless laptops, notebooks, netbooks, etc. that exhibit your symptoms, it would seem to me to be a hardware problem with near certainty- possibly a cable or connector has worked itself loose. Good luck, and let us know what happens!
Factory reset unsuccessful
Hi
Thanks for your replies...
I am afraid it is looking very much like a hardware issue. I tried a factory reset. I tried a restore. I tried reapplying the update - all to no avail.
Thinking back on it, though, I first noticed it when opening the keyboard after updating to Mango. I assumed that it was to do with the update but it was most likely coincidence. The issue has gradually got worse no matter what I do. Frustrating after hanging out for Mango for so long!
Regards
Steve.
Related
Folks,
I have noticed a problem with the screen sensitivity since upgrading my imate with the qtec 1.11 rom:
The screen sensitivity appears to drop very considerably at times. More often in areas of poor reception. It renders the device virtually unusable at times.
I am minded to think that the new rom allocates more time to keeping the signal strong rather than having the screen retain its sensitivity. The reason for me thinking this is that I never have any problems when I go into flight mode.
Hardware keys do not suffer from any sensitivity problems and I know the unit is fine in that regard - ie, I have started using the up/down hardkey instead of the stylus when the unit is playing up.
Has anybody seen similar & more importantly does anybody know how this could be tweaked?
This is the only problem I have encountered with 1.11! Other than that, everything is great - especially the battery life!
Cheers
Marc
The problem seems to occur irrespective of the signal strength. I am about to downgrade but am wondering which element to downgrade: Radio or System?
Anybody else have this problem or can anybody give some advice.
Is there any way to change the priorities on the JAM so that it commits more time to the screen touches and less to other elements?
I cant be the only person with this problem.... surely!
did you install any software after the upgrade?
do you have the same problem even after a hard reset w/o insstalling any other software?
I don't have any problems with screen sensitivity.
Do you use any different software before and after upgrade?
I have managed to prove that the screen problem I am suffering has nothing to do with the ROM version - I have had the problem occur with 1.03, 1.06, 1.11.
It looks like a hardware problem. Good news in one way but bad news for me.
There are others that have mentioned slow screen response.... my problems started off like this about 2 months ago. Now the unit can go days without getting any response from the touch screen. Hard and Soft resets make no difference at all.
I think we need to get more people to comment on this...... anybody?
I have managed to prove that the screen problem I am suffering has nothing to do with the ROM version - I have had the problem occur with 1.03, 1.06, 1.11.
It looks like a hardware problem. Good news in one way but bad news for me.
There are others that have mentioned slow screen response.... my problems started off like this about 2 months ago. Now the unit can go days without getting any response from the touch screen. Hard and Soft resets make no difference at all.
I think we need to get more people to comment on this...... anybody?
My immediate reaction after installing 1.11 rom/radio and then the 27 MB storage rom was that my magician felt sluggish compared to before.
I haven't had too much time to play with it, but yes, it definitely feels slower with 1.11.
@LeSkip: I use QTEK 1.11 ROM and my mini runs faster (compared to the original O2 mini ROM). I don't have any experience with BigStorage ROM so I can't compare.
@marcyspark: I hope you're still under warranty. Downgrade the ROM so you can have it repaired under warranty (Upgrading the ROM can void your warranty).
Cheers for the warning - I already took care of that side - thanks for the thoughts though. Much appreciated.
I now have to deal with the Imate UK service centre which, so far, has not been good:
1. After explaining that I had upgraded to the latest Official Imate ROM I was told to go to the website and install the latest ROM !!!
2. I was told to list all third party applications that are installed!!! There arent any cos the damn thing has had a new ROM installed and I cant get it to do anything!!!
3. The most recent advice was to hard reset and everything would be fine!!! Aaagggh!
4. Finally, I was told that a firmware update will be available to fix my problem which, as I told them previously, occurred with Firmware 1.03 and 1.06.
Bizarrely, the imate has come back to life after a few days without use AND I have noticed that if you press onto the battery from the back you can get it to respond for a while.... but only a while. Could this be a design issue rather than a hardware fault???
I have never pressed hard on the unit (for fear of damaging or marking the beautiful screen) but could it be that the chassis flexes over time?
Any thoughts folks - surely this stuff is for beta testers not paying consumers..... dont start me off on this one.
(I sound like a Lawyer cos I am one)
I have a MDA Compact running 1.0.1 rom, so I just upgraded to 1.11. All went fine, everythings seems to be speedy and nice.
The next thing I did was use my sprite backup to restore teh apps to the MDA. Once I had done this, the screen became very unusable and needed a big press to get anything to happen.
I have just hard reset again, and all is fine. Im now going to try reinstalling everything from scratch and see how it goes.
Its a software thing guys, must be.
I had a problem with my cruise where I would need to run the screen alignment utility multiple times per day. It seems like every time I put my phone in sleep mode, then went to use it again like an hour or so later, the screen would be out of alignment. It was pissing me off very much!
So, I searched all over and came up with alot of people having that same problem -- but not on the TC. After further research, it seems as though the issue with the other device is related directly to a manufacturing flaw, so it really had nothing to do with the problems I was experiencing on the TC, as the two devices have very different screens.
I called and got an RMA and the tech told me that they haven't seen any problems with the polaris, and I should try to hard reset first and see if that would fix it -- then it would be proven to be a software issue and not hardware.
So, thats exactly what I did. I ran spb backup, made a backup, hard reset, and restored the backup...and the problem was fixed!! I cancelled the RMA.
But...anyways..enough with the long story...the point of this thread being, what I am still wondering about -- what in the hell could have caused this problem to begin with, and how would making a backup/hard reset/restoring the backup have fixed it?
If anyone that is smarter than me has any opinions or insights I would gladly appreciate them, cause even though this is fixed I would still like to have some explanation why it occured.
Thanks in advance.
A registry key could have created the problem, one that SPB backup didn't save... but could have been anything... we're talking Windows here... mobile version true, but still the same old M$ Windows... and in 98% of the SW related problems the best option is to reinstall...
Heh, I never thought of it like that, but I guess you are right..
In similar situations like that on a PC (things going wrong that just can't be explained) and when all else fails, a reinstall usually does the trick Oh well...guess there's not really much else to figure out lol..
Goin on 4 days now with no alignment
I just hope it stays fixed
As one of my friends said long time ago:
"What do you mean, it doesn't require reset button? It's running Windows!"
hello,
I know there are a few old threads about this but instead of digging up an old one I thought I would start a fresh, seeing how none have answers on.
I have a problem on my raphael, the wifi wont turn on, I click the button in comms manager and nothing happens, it thinks a while and then decides that it wont turn on.
This occured on the original HTC rom and the Energy 3.0 ROM I have on it now.
Has anyone found a fix to this?
Stuart
hard reset or reload a new rom
To be honest.. I don't think there is a solution to this problem. If it's the problem that I have, then I think it's a hardware problem. Since you've had it happen on two roms now, it might be safe to say that a hard reset won't work.
My situation is similar to yours, except mine will sometimes turn on (and turn itself off in a few minutes).
well!
mild pain, I have tried it over 2 roms 2 radios and a hard reset, so none of them fix it, I dont think it is finding the card properly.
I had the same issue, i confirmed with HTC it is a hardware issue (i don't remember the wifi ever working working, but i did not try it for the first 6 months i owned the phone......)
I actually received my replacement phone in the mail (thanks AT&T) last friday
My problem is that my phone was bought at an import phone store... So they can't really replace the phone for me (I guess they probably can't afford something like that). All they've tried was to direct me to other places to fix the phone. I'd have to send it overseas to fix it =(.
Now that's annoying, I got my phone second hand so really can't send it off for replacement
Looks like the data upgrade orange just gave me 250mb - 500 will come in handy after all!
Thanks for your responses people, I think I will add this to the list of known faults on the wiki.
Stu
Didn't seem to have this problem when I first put Mango on but now it seems to be happening everyday. What's basically happening is my data connection just seems to disappear. 3G shows fine and SMS's come through, but I can't get on the internet, Twitter or Facebook at all.
The only way of fixing it is to pull the battery for a few seconds and then boot it back up. Flight mode doesn't fix it, nor does trying to change the carrier.
Anyone else had the same issue? Can see myself going back to NoDo unfortunately
Same issues here. Everytime the phone goes to 3G (or even G) it seems to loose data connection. Means no browsing, no bing maps, no syncing whatsoever...the same thing happened to me with NoDo, so I'm going to stay with Mango beta. Switching to flight mode and back usually fixes the conncetion though.
Reverted back to NoDo and data seems to be fine again (fingers crossed). It started to get worse, to the point where I'd only be able to get data for a few hours before needing to pull the battery.
DagsJT said:
Didn't seem to have this problem when I first put Mango on but now it seems to be happening everyday. What's basically happening is my data connection just seems to disappear. 3G shows fine and SMS's come through, but I can't get on the internet, Twitter or Facebook at all.
The only way of fixing it is to pull the battery for a few seconds and then boot it back up. Flight mode doesn't fix it, nor does trying to change the carrier.
Anyone else had the same issue? Can see myself going back to NoDo unfortunately
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I had this on mine. Worked out that you have to select your phone provider's network explicitly in 'Settings' - Cellular' or 'Mobile Network' (if in Europe). If you use 'Automatic', it looses the data connection quite a lot...
Hope this helps!!!!
Just updated to Mango a week ago - Official via Zune.
Hadn't noticed it till today but I went on a long trip today and saw that after 20 mins or so my emails had stopped syncing. Only thing to get the connection back was a soft reset.
Seems after an hour or so it drops the data connection, and even though it is displaying a G/E/3G/H the connection isn't actually active.
This is a major issue... I can't be resetting my phone every hour!
I wonder if it is an issue with the roaming switch between Orange and T-Mobile because from what i've read it only really seems to be happening to people on Orange or T-mobile with the Omnia 7.
Another reason this is going to be my first and last Samsung device! Roll on Nokia.
Upgraded to official Mango and still getting the same problem, needing to pull the battery and boot it back up to get data running again.
Will try geddeeee's suggestion.
DagsJT said:
Upgraded to official Mango and still getting the same problem, needing to pull the battery and boot it back up to get data running again.
Will try geddeeee's suggestion.
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I tried this but it didn't seem to help. I'd be curious to see if it fixed the problem for you though.
I now know of at least 4 people on Orange with the Omnia 7 now suffering this problem.
Nope, doesn't work. This is ridiculous and kinda makes the phone useless as a smartphone if it keeps losing its data connection every hour. Not very happy at all.
DagsJT said:
Nope, doesn't work. This is ridiculous and kinda makes the phone useless as a smartphone if it keeps losing its data connection every hour. Not very happy at all.
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Likewise. It renders the phone more or less useless. May as well have a dumb phone.
I hard reset mine 2 days ago and haven't installed or changed anything on it yet to see if it happens. I haven't been to an area where i'd lose reception yet though so i'll see if it helps.
As an aside some other problems i was having with mango have been solved with a hard reset. Improved battery life, voice to text is putting punctuation in properly now (before it would put spaces like "don ' t"). My lock screen doesn't have lag displaying the time and calendar info any more. That's what i've noticed so far at least.
May be worth trying as it seems that the update didn't seem to install properly for me.
Freypal said:
Likewise. It renders the phone more or less useless. May as well have a dumb phone.
I hard reset mine 2 days ago and haven't installed or changed anything on it yet to see if it happens. I haven't been to an area where i'd lose reception yet though so i'll see if it helps.
As an aside some other problems i was having with mango have been solved with a hard reset. Improved battery life, voice to text is putting punctuation in properly now (before it would put spaces like "don ' t"). My lock screen doesn't have lag displaying the time and calendar info any more. That's what i've noticed so far at least.
May be worth trying as it seems that the update didn't seem to install properly for me.
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I'll do a reset on mine now and see how it goes.
Edit: Still got the time lag when turning the phone on.
DagsJT said:
I'll do a reset on mine now and see how it goes.
Edit: Still got the time lag when turning the phone on.
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After updating to mango mine was taking an age to boot up. sometimes as much as 2 minutes and it happened several times where it actually just froze completely with a black screen and just the battery indicator displaying.
I havent had a reason to reboot it yet so not sure if thats changed.
I was suffering the disappearing keyboard as well but so far touch wood. that hasn't happened yet either.
Well, tonight I went off for a run through the forest where i knew i would lose reception.
Sure enough when i got back to my car my data connection had died "email last update 39 minutes ago" or whatever.
Needed a soft-reset to get working again. So hard-resetting the phone hasn't solved this. I'm getting stupid battery level problems too, had this for a while now. When the phone is on it will show around 30% battery, after a soft reset it comes up with battery critically low.
Getting fed up with this now. If i return the phone I'm pretty sure that the same problem will be present as it's software related. All it means is my phone is more or less useless now.
Well I thought the hard reset had done the trick. Had emails coming through right up until I went to bed and turned on flight mode. Just trying to access data now and it's not working again.
Nokia's phone announcement and release can't come soon enough.
DagsJT said:
Well I thought the hard reset had done the trick. Had emails coming through right up until I went to bed and turned on flight mode. Just trying to access data now and it's not working again.
Nokia's phone announcement and release can't come soon enough.
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I was genuinely gutted when i saw it wasn't working. It lasted two days and I thought it was fixed too. I don't know if it may have made it slightly better though...
I'm due an upgrade the start of next year. Like you say it can't come soon enough. I really love the OS, Mango is great but it seems Samsung have managed to ruin it again.
Nokia for me for sure.
I'm convinced this is an issue between the Software and the Orange network. Something either Samsung or Orange should have picked up during the testing phase so I can't see a replacement device being any better.
I can either sell it and get around £160 or so towards a new phone, or change supplier. I could go back to GiffGaff but O2 doesn't give 3G in my workplace and the other suppliers are too expensive for what I'm after.
The problem waiting for Nokia's phone is that I'm not going to have the money to buy a brand new Nokia outright and I don't want to get tied into a 18/24 month contract as I'm quite happy on my 30-day rolling contract.
Decisions...
DagsJT said:
I can either sell it and get around £160 or so towards a new phone, or change supplier. I could go back to GiffGaff but O2 doesn't give 3G in my workplace and the other suppliers are too expensive for what I'm after.
The problem waiting for Nokia's phone is that I'm not going to have the money to buy a brand new Nokia outright and I don't want to get tied into a 18/24 month contract as I'm quite happy on my 30-day rolling contract.
Decisions...
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Tough call. There is always the possibility that a "Samsung Update" will be pushed out in the near future that could solve this. Between Nov 2010 and now i've had 5 updates to this phone so it's at a rate of around 1 every 2 months. And one of those was a firmware update only. It could be that it is simply a radio software issue and a new rev. could resolve it.
For my part i have insurance with Orange so they have already agreed to take the phone back and replace it. I know from past experience if i have the same fault with the phone 3 or 4 times they offer a different hand set in exchange. So conceivably if i keep sending them back i could get a Mozart or Radar i would guess.
The problem with that would be that i'd have to keep re-setting up new phones at a rate of around once a week and that's a whole world of hassle
Just out of interest, did your Omnia 7 have any Samsung apps prior to upgrading to Mango?
I've forced my Omnia 7 to upgrade to Mango via the Zune trick so I'm not sure I'll get any Samsung updates as I'm using a stock Microsoft rom as opposed to a Samsung version. Samsung haven't even released their version of Mango yet, have they?
DagsJT said:
Just out of interest, did your Omnia 7 have any Samsung apps prior to upgrading to Mango?
I've forced my Omnia 7 to upgrade to Mango via the Zune trick so I'm not sure I'll get any Samsung updates as I'm using a stock Microsoft rom as opposed to a Samsung version. Samsung haven't even released their version of Mango yet, have they?
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Well mine wasn't forced - i updated when zune prompted me to. I did have some Samsung stuff installed prior. Now app is broken but that's affecting everyone.
When i hard reset none of them were pre-installed though.
Out of interest has your device been working better in any way since hard resetting like mine has?
Freypal said:
Well mine wasn't forced - i updated when zune prompted me to. I did have some Samsung stuff installed prior. Now app is broken but that's affecting everyone.
When i hard reset none of them were pre-installed though.
Out of interest has your device been working better in any way since hard resetting like mine has?
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Click to collapse
It kinda feels like it is actually running better, to be honest. Internet (when it works) seems to draw the pages quicker as well as loading quicker, it feels smoother between transitions of apps so I think the hard reset has helped to some degree.
I've also got a "Help+How-to" app on there which I didn't have before the hard reset.
It'd be nice to have constant data access though I'm not holding out much hope for any updates to the OS from Samsung or Orange to fix anything up either.
DagsJT said:
It kinda feels like it is actually running better, to be honest. Internet (when it works) seems to draw the pages quicker as well as loading quicker, it feels smoother between transitions of apps so I think the hard reset has helped to some degree.
I've also got a "Help+How-to" app on there which I didn't have before the hard reset.
It'd be nice to have constant data access though I'm not holding out much hope for any updates to the OS from Samsung or Orange to fix anything up either.
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I'd noticed that Help and How to app as well.
Yeh I'm not really hopeful One question... are you signed up for Orange's Everything Everywhere thing? IE does your phone occasionaly switch to Orange-T-Mobile ?
Hello All,
I am new to this forum. I bought my sensation about two weeks ago. When I was getting into my car one day, the phone slipped out of my shorts and fell, with the screen hitting the concrete. The screen and everything was intact, the phone was only lightly scratched.
Recently, however, my sensation has occasionally been freezing. Its strange because it does not occur in an app. It only occurs when I am scrolling through the homepages or going through the full list of apps. It usually begins working again by itself after about a minute or so. I have done a factory reset, and this problem has reoccurred, just once. The issue only occurs maybe once every few days and isnt that big of a problem. I just have a few questions.
Is this problem most likely software related? Im not sure if it only started happening after I dropped the phone, but it seems to me like this is software related?
Is there anything I can do to fix it? Will the OTA update (if tmobile does it) fix the problem?
Finally, what I am most worried about: is there any possibility (or is it likely) that my phone's condition might worsen later on down the road???
I would like to hear any advice you guys have. Is there anything other than a reset that might be able to fix the problem?
abdelraziq93 said:
Hello All,
I am new to this forum. I bought my sensation about two weeks ago. When I was getting into my car one day, the phone slipped out of my shorts and fell, with the screen hitting the concrete. The screen and everything was intact, the phone was only lightly scratched.
Recently, however, my sensation has occasionally been freezing. Its strange because it does not occur in an app. It only occurs when I am scrolling through the homepages or going through the full list of apps. It usually begins working again by itself after about a minute or so. I have done a factory reset, and this problem has reoccurred, just once. The issue only occurs maybe once every few days and isnt that big of a problem. I just have a few questions.
Is this problem most likely software related? Im not sure if it only started happening after I dropped the phone, but it seems to me like this is software related?
Is there anything I can do to fix it? Will the OTA update (if tmobile does it) fix the problem?
Finally, what I am most worried about: is there any possibility (or is it likely) that my phone's condition might worsen later on down the road???
I would like to hear any advice you guys have. Is there anything other than a reset that might be able to fix the problem?
Click to expand...
Click to collapse
I believe it's the software (sense 3.0) Try changing your home screen. I don't get issues like this since I've changed my homescreen. Try Launcherpro or Go Launcher
do you think that dropping my phone has anything to do with it? Also, do you think it might get worse over time?
Thanks
I dont think it has to do with ur phone dropping...
The random freezes/ force closes/ re-boots seem to be a problem.. wait for the s-off and then some solid custom roms Should fix it all..
abdelraziq93 said:
do you think that dropping my phone has anything to do with it? Also, do you think it might get worse over time?
Thanks
Click to expand...
Click to collapse
I use to think that that's a problem with phones.. but I don't think it actually does has anything to do with the phone acting up, unless it was dropped in a pool.. but otherwise, it's just the software.. sense 3.0 seems really buggy on mines.