Having issues with brand new Sensation...Please help - HTC Sensation

hi all,
i purchased new htc sensation from dubai and came back to india after my holidays.
After some days of use when phone is in sleep mode i.e. when the screen is off and a call came in, ringtone plays but nothing appears on screen.
i have to press the power button multiple times to get the lickscreen.
And same case is with locking. When the screen automatically gets on sleep after the 15sec display adjustment, power button needs to be presses multiple times.
i hard rest the phone and problem persist.
Htc guys says its screen problem but why only lockscreen seems to have issues but they also.seems right as hard rest didnt helo too....
please guide me someone......what kind of problem it is and wt is the suggested workaround......please help asap.
help will be appreciated.....

shail00 said:
hi all,
i purchased new htc sensation from dubai and came back to india after my holidays.
After some days of use when phone is in sleep mode i.e. when the screen is off and a call came in, ringtone plays but nothing appears on screen.
i have to press the power button multiple times to get the lickscreen.
And same case is with locking. When the screen automatically gets on sleep after the 15sec display adjustment, power button needs to be presses multiple times.
i hard rest the phone and problem persist.
Htc guys says its screen problem but why only lockscreen seems to have issues but they also.seems right as hard rest didnt helo too....
please guide me someone......what kind of problem it is and wt is the suggested workaround......please help asap.
help will be appreciated.....
Click to expand...
Click to collapse
Are you rooted, running a custom ROM or using a custom Kernel?
If not this seriously is a known issue usually because the Sensation is underclocked to 1.2ghz causing sleep/wake issues. Usually fixed by adjustable sleep settings when rooted.
But if you're not rooted then maybe someone else here can provide more indepth answers/help for you. Goodluck!
Sent from my HTC Sensation 4G using XDA App

Please search on this treat about many people facing power button issue problem.
http://forum.xda-developers.com/showthread.php?t=1235382
Its happen after upgrade to 2.3.4.
Lucky my self did not facing the same problem after update
Sent from my HTC Sensation Z710e using XDA App

Related

[Q] Capacitive button / Proximity sensor Issue

Hello anyone
1st thread posted ever...utter noob needs help.
I have managed to root my Sensation and can now easily load custom ROMs.
But one thing I have noticed since I rooted my phone is that the screen will not turn black when I answer call and put the phone to my face. I think this is also connected to the fact the buttoms dont light up if I cover the sensor.
I have searched everywhere I can and cant find anything useful. I dont think it is a problem with the hardware as it was working before.
Hey Mr. Price, thanks for the text. what rom are u using?
well if it was working when it was stocked, have u tried to flash stock RUU
Hey man, cheers for all your help so far. Just found something odd. The home buttons do light up but only when I change the brightness of the screen (i changed it via power widget) they stay on until I press the power button, then back to square 1. Still no joy on the proximity sensor though. Do you have link on how to put everything back so I can start from scratch? Think I was on a different hboot but don't know if that makes any difference.
Sent from my HTC Sensation Z710e using xda premium
Chaaard said:
Hey man, cheers for all your help so far. Just found something odd. The home buttons do light up but only when I change the brightness of the screen (i changed it via power widget) they stay on until I press the power button, then back to square 1. Still no joy on the proximity sensor though. Do you have link on how to put everything back so I can start from scratch? Think I was on a different hboot but don't know if that makes any difference.
Sent from my HTC Sensation Z710e using xda premium
Click to expand...
Click to collapse
As i said, go to my Guide, in post 1, at the bottom of step 4 it tells u to flash ruu. with a link to it. just download it to your phone, connect your phone and run,

[Q] Screen not turning off

Anyone else having a problem when trying to turn their screen off? My screen turns off and then immediately turns back on and brings me to the lock-screen. I have to press the power button 3-4 times in order for me to turn the screen off and keep it off. I use a case, but even with the case removed this still happens. VERY annoying, any help would greatly be appreciated!
EDIT: This happens to me on every rom I flash, I've used ARHD, InsertCoin, Pyramid3D, Sense-O-Maniac, and am currently running Hypernonsense. Same problem persists throughout, so I'm guessing the rom is not the problem
That is a very known issue, if you are on stock rom and recovery, you would be able to download an update from HTC, (if you live in Europe or USA) that would "delete" the error.
I'm having the same issue as well. Although it's a small little error, it can get annoying/irritating. My phone is fully updated from HTC and I'm having this problem.
Sent from my HTC Sensation 4G using XDA App
I take it back. There is an update, lol. It's checked under automatic updates and it never told me. The other times it has, though
Sent from my HTC Sensation 4G using XDA App

Display issues, wierd colorful pixel-noise AND phone unresponsive

Sometimes, after I wake up my phone from sleep the screen shows a wierd colorful pixely noise as shown in the picture, and it doesn't respond to anything besides the power button turning off the screen.
cannot post link, i(dot)imgur(dot)com/TrI3w(dot)jpg
Replace (dot) with . but I hope you understood that
(Sorry for the bad quality, only camara besides my phone was this crappy old digital cam, but it gets the point across)
Sometimes it gets back to my normal lock screen after leaving it to be for a few seconds, but more often than not does it kinda 'lock up' in this mode with me unable to do anything with my phone. Sometimes pulling the battery and starting my phone works and will allow me to continue work/browsing as usual. Other times (right now) it goes back into the 'lock up' right away. Aand it just popped back to normal, this took around 5 minutes, give or take.
I know that when the screen locks up my music continues, for I have listened to music with the screen locked up. I am not sure if my alarm will continue to work as I have not tested it. I can also turn the ringtone volume up/down.
It seems to 'lock up' after long periods of inactivity as I have previously put my phone to sleep and woke it without the issue arising. This was whilst I was chatting. I have not been able to recreate the 'lock up' on demand, aside for just leaving it asleep for extended periods of time.
I hope there is a solution to this problem, and I'd preferably not wipe my contacts etc. I have no idea how I can keep my data through a reinstall, so if I'd have to reinstall then if someone could link me to a thread that explains how to keep data would be awesome.
The phone is a HTC Sensation, 8 years old. This is what it says in the 'about phone' tab.
Code:
Model number
HTC Sensation Z710e
Android version
4.0.3
Baseband version
11.65.3504.00U_11.19.3504.29_2
Kernel version
3.0.16-v1.30.2
SebastianFM#1
Build number
HyperNonSense v1.5 (3.32.401.5)
As you can tell, the ROM isn't the regular HTC Sense ROM, so that might cause issues. I am currently unsure whether the kernel is custom or not.
Any and all help is greatly appreciated! I hope I can fix this problem.
PS I'm sorry if this topic is a repost of any kinds, I've done a quick search for some terms that came to mind but couldn't find a thread that fit my problem.
ToonBoon said:
Sometimes, after I wake up my phone from sleep the screen shows a wierd colorful pixely noise as shown in the picture, and it doesn't respond to anything besides the power button turning off the screen.
cannot post link, i(dot)imgur(dot)com/TrI3w(dot)jpg
Replace (dot) with . but I hope you understood that
(Sorry for the bad quality, only camara besides my phone was this crappy old digital cam, but it gets the point across)
Sometimes it gets back to my normal lock screen after leaving it to be for a few seconds, but more often than not does it kinda 'lock up' in this mode with me unable to do anything with my phone. Sometimes pulling the battery and starting my phone works and will allow me to continue work/browsing as usual. Other times (right now) it goes back into the 'lock up' right away. Aand it just popped back to normal, this took around 5 minutes, give or take.
I know that when the screen locks up my music continues, for I have listened to music with the screen locked up. I am not sure if my alarm will continue to work as I have not tested it. I can also turn the ringtone volume up/down.
It seems to 'lock up' after long periods of inactivity as I have previously put my phone to sleep and woke it without the issue arising. This was whilst I was chatting. I have not been able to recreate the 'lock up' on demand, aside for just leaving it asleep for extended periods of time.
I hope there is a solution to this problem, and I'd preferably not wipe my contacts etc. I have no idea how I can keep my data through a reinstall, so if I'd have to reinstall then if someone could link me to a thread that explains how to keep data would be awesome.
The phone is a HTC Sensation, 8 years old. This is what it says in the 'about phone' tab.
Code:
Model number
HTC Sensation Z710e
Android version
4.0.3
Baseband version
11.65.3504.00U_11.19.3504.29_2
Kernel version
3.0.16-v1.30.2
SebastianFM#1
Build number
HyperNonSense v1.5 (3.32.401.5)
As you can tell, the ROM isn't the regular HTC Sense ROM, so that might cause issues. I am currently unsure whether the kernel is custom or not.
Any and all help is greatly appreciated! I hope I can fix this problem.
PS I'm sorry if this topic is a repost of any kinds, I've done a quick search for some terms that came to mind but couldn't find a thread that fit my problem.
Click to expand...
Click to collapse
Well for starters, Google syncs all your contacts online so once you restore your phone you'll get your contacts back. To me, it reminds me of the same issue I used to have with my Motorola Cliq: systematic hardware failure. The touch screen is starting to go. Which is why only your power button works.
But before we announce the end of your phone, why don't you do this so I can try to help:
Download "GO Backup" and back everything up.
Reboot into recovery and create a backup from there.
Wipe data, cache, and system
Install Virtuous Inquisition (I'm familiar with the ROM and it can help eliminate the possibility that it's the ROM doing the damage)
Set up your phone and restore using go backup. Then Try to induce the problem one you reload all your things
After that, let me know what the end result is
Sent from my HTC Sensation using xda app-developers app
monkor said:
Well for starters, Google syncs all your contacts online so once you restore your phone you'll get your contacts back. To me, it reminds me of the same issue I used to have with my Motorola Cliq: systematic hardware failure. The touch screen is starting to go. Which is why only your power button works.
But before we announce the end of your phone, why don't you do this so I can try to help:
Download "GO Backup" and back everything up.
Reboot into recovery and create a backup from there.
Wipe data, cache, and system
Install Virtuous Inquisition (I'm familiar with the ROM and it can help eliminate the possibility that it's the ROM doing the damage)
Set up your phone and restore using go backup. Then Try to induce the problem one you reload all your things
After that, let me know what the end result is
Sent from my HTC Sensation using xda app-developers app
Click to expand...
Click to collapse
I will do this as soon as I regain control over my phone. It has been stuck on this screen for 10 minutes straight now. It really feels like standard electronics failure, starting off small and only on minor occasion and ending in a big endless failure. ****.
There is no wipe system option in my recovery ?
EDIT: Found it, got the ROM working. Screen issue still arises.
ToonBoon said:
There is no wipe system option in my recovery ?
Click to expand...
Click to collapse
Haha is okay is not entirely necessary
Sent from my HTC Sensation using xda app-developers app
monkor said:
Haha is okay is not entirely necessary
Sent from my HTC Sensation using xda app-developers app
Click to expand...
Click to collapse
Replying since I'm not sure you'd read my EDIT
Display issue still arises, which means it's an internal hardware issue isn't it?
Does anyone have any experience with opening it up and seeing whether there's a connector loose or something? As I think installing a custom ROM kinda voids the warranty so I wouldn't be able to send it to HTC for repairs right?
Any Updates?
My phone started doing this this week and is now in what seems to be a permanent state of evil pixel screen. Have you had any luck fixing yours? If so, how? Thanks
argcdm said:
My phone started doing this this week and is now in what seems to be a permanent state of evil pixel screen. Have you had any luck fixing yours? If so, how? Thanks
Click to expand...
Click to collapse
It was a hardware issue, contact HTC support and they'll hook you up with a pickup and return service. If your warranty still covers that at least.
ToonBoon said:
It was a hardware issue, contact HTC support and they'll hook you up with a pickup and return service. If your warranty still covers that at least.
Click to expand...
Click to collapse
Thanks for the update, unfortunately I am out of warranty. Glad you got yours replaced.
argcdm said:
My phone started doing this this week and is now in what seems to be a permanent state of evil pixel screen. Have you had any luck fixing yours? If so, how? Thanks
Click to expand...
Click to collapse
I'm having the same problem here

[Q] Unlock-touch Problem

Hello,
My htc chacha worked almost pefectly within its warranty period. But after that,it started with it's touch screen not responding well. Now it has come to the extend that,the ring that is needed to be pulled up to unlock the screen is also not working. The unlock ring is kind of flickering when attempted to be pulled up. I can't even see the phone main menu! Guys please help me out here.
Regards.
got the same problem... please help
It is most probably a hardware issue. You need to replace touch screen digitizer. The same thing happened to me. The top half of the screen didn't respond to touch.
Thnx a lot. But do u think unlocking the boot loader will help in any way? And there's an another issue, when I attempt to check for updates online, it says that my phone is up to date, whereas my phone's Android version is 2.3.3 ????
Hey pal,,online update dont change the rom-it updates your software version,,,u have to change your rom to 2.3.5
Sent from my HTC ChaCha A810e using xda app-developers app
[A]
abir8813 said:
Hello,
My htc chacha worked almost pefectly within its warranty period. But after that,it started with it's touch screen not responding well. Now it has come to the extend that,the ring that is needed to be pulled up to unlock the screen is also not working. The unlock ring is kind of flickering when attempted to be pulled up. I can't even see the phone main menu! Guys please help me out here.
Regards.
Click to expand...
Click to collapse
It don't seem to be a software problem... check your Touch Cable and if your problem also continue, maybe you should change your Touch Screen.
>> Please press Thanks:good: if you find this post useful <<
Thnx a lot. But how do I upgrade my rom to 2.3.5?
bro i had the same prob...
open the set.....applied CTC to the main board and all parts..
dried out everything..
its working gr8 now..
gave a full service
helo
my htc chacha worked almost perfetly within its warranty period, but after that it stated with it,s screen not respoding
well and that ring that is need to be pulled up to unlock the screen its also not working plz help me out

[Q] Sensation XE Strange Screen

Hello everyone.
I am having a problem with my sensation XE.
I was playing, when suddenly the screen started displaying as it is in the picture.
When I boot it up, the welcome tone cam be heard and the alarm goes off like everyday.
But it still display the same screen.
Can anyone help me please?
619batista said:
Hello everyone.
I am having a problem with my sensation XE.
I was playing, when suddenly the screen started displaying as it is in the picture.
When I boot it up, the welcome tone cam be heard and the alarm goes off like everyday.
But it still display the same screen.
Can anyone help me please?
Click to expand...
Click to collapse
It looks like it could possible be a hardware problem (ie. dodgy screen connection, faulty GPU) have you installed any custom roms?
mdunaiski said:
It looks like it could possible be a hardware problem (ie. dodgy screen connection, faulty GPU) have you installed any custom roms?
Click to expand...
Click to collapse
No,did not install any custom roms
It's hardware problem, my friend works in HTC service, u have faulty lcd.
Sent from my HTC Sensation Z710e using xda app-developers app
neoxx3m said:
It's hardware problem, my friend works in HTC service, u have faulty lcd.
Sent from my HTC Sensation Z710e using xda app-developers app
Click to expand...
Click to collapse
Yeah, that is what it sounded like..
before you spend out big in getting it repaired, I'd just double check it is a hardware problem. Try booting into hboot by shutting the phone down completely, take out the battery and put it back in, then press and hold volume down + power until something shows up. If you get a screen with text try doing a factory reset. But if it looks like the screenshot from before then it defiantly is a hardware problem.
mdunaiski said:
Yeah, that is what it sounded like..
before you spend out big in getting it repaired, I'd just double check it is a hardware problem. Try booting into hboot by shutting the phone down completely, take out the battery and put it back in, then press and hold volume down + power until something shows up. If you get a screen with text try doing a factory reset. But if it looks like the screenshot from before then it defiantly is a hardware problem.
Click to expand...
Click to collapse
Hi Gents,
Iv'e got the exact same problem. By what has been said allready it sounds like this is pretty fatal... Is there anything that you could suggest i do that might solve the issue? or is it game over until a new screen/LCD unit/ (insert correct term here) is found?
Thanks

Categories

Resources