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Has anybody had any problems with dust under your screen? it almost looks like a dead pixel, but it is most certainly dust. Its on the right side upper part of the screen. Thinking about exchanging it because its super annoying (although i could just be ocding, lol) If this is a widespread problem though i may not bother, just to get another with even more dust under it,although i have not seen any other threads on it in the desire HD section.
It appears as the original desires had a big problem with LOTS of dust under the screen, specially by the volume rocker. Sounds like a screen sealing problem, which HTC had a really hard time with the EVOs too. The screen actually lifted up on the bottom due to no glue on the bottom part of the screen.
Get an exchange and be done with it.
Sent from my HTC Inspire 4G using XDA App.
Mine has a bunch in the same location I can only see it when screen its off so no big deal. But it does bother me when screen off but I'll survive
Sent from my Inspire 4G from XDA app
Add me to the list aswell there were tiny specks I could tolerate and only seen under direct sunlight with screen off but one huge speck that kept annoying me completely, visible in any lighting...Costco agreed with me also and got a new one replaced heck they replaced the entire package even the extra accessories they included..really happy now! thank you Costco.
sent from my HTC Inspire™ 4g using XDA App
None here and I keep mine in my pocket with ottetbox commuter and screen protector. I'll be looking out for it though.
Sent from my Desire HD using XDA App
I have dust under my screen also
I suspect the charger and headphone ports are the culprits.
Bugs me to no end.
This was a problem that plagued my CDMA Hero as well. Sprint Service center saw me once a month or so to get it cleaned, Will AT&T just swap it under warranty? So far I'm dust free.
Finally after three replacement I have a dust free screen. Bought mine at BestBuy mobile. They were pretty cool about it.
I noticed dust in the top corners under my screen today too, but I can't for the life of me see it now - the lighting must need to be perfect.
i have dust under my screen now after about 3 weeks of use. it did NOT when i bought it because im anal and i looked very closley. to be honest, a less anal person might not even notice the 5 tiny specs of dust that i see under the screen.
has anyone swapped due to dust issues and got a unit that does NOT get dust under the screen at all? and im aksing this of the people who are turely anal about. ive handed my phone to 3 different people and asked them if they could see the dust, and they could not, then i gave it to my dad (more retentive than me even) and he spotted each spec of dust.
baiscally, im trying to decide if its worth swapping, then going through rooting and getting my phone just how i want it again, only to get dust int he next phone. if its going to happen to every inspire, then i wont bother.
anyone have input on the above?
oFUNGUSo said:
anyone have input on the above?
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If you find a good friendly place in austin, let me know. I've got a bit of screen raise that I'm debating whether or not to use my warranty. Don't go to the at&t store in lakeline mall, they weren't helpful at all!
mj0528 said:
If you find a good friendly place in austin, let me know. I've got a bit of screen raise that I'm debating whether or not to use my warranty. Don't go to the at&t store in lakeline mall, they weren't helpful at all!
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well i got mine inside of a target, i can return for any reason within 30 days. im just trying to find out if its even possible to get a unit that WILL NOT get ANY dust inside of it. if all of them are going to get dust under the screen, then theres no need to go through the hassle
oFUNGUSo said:
well i got mine inside of a target, i can return for any reason within 30 days. im just trying to find out if its even possible to get a unit that WILL NOT get ANY dust inside of it. if all of them are going to get dust under the screen, then theres no need to go through the hassle
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Doubt this is a problem with all devices... I don't have any dust under my screen and I didn't have any under the screen with my first inspire.
Sent from my HTC Inspire using tapatalk.
Haven't noticed any dust, and I use my Inspire naked (LOL) and keep it in my pocket most of the day.
Yea one thing the craptivate does have is that little door to close over your port. Wish we had that.
No dust under my screen yet... almost time to put a new screenie (protector) on ill have to check
I am noticing dust on the sides trapped on mine I have only had it 4 days.
Sent from my Desire HD using XDA App
No dust under my screen, I'm using a cheap silicon case from Sam's Club and no Screen Protector.
Sent from my Desire HD using XDA App
I shouldn't have read this thread.
I too, am retentive and checked mine for dust and it's there.
I'm having very strange issues with my screen and would like to know if other people are experiencing the same with their Sensation.
When I press with 2 fingers slightly harder then I would normally touch on the screen, it looks like the screen consist of multiple 'layers' which stick together. When releasing my fingers it also sounds like a sticker is being peeled of a surface.
Next to this all I find the actual phone part fitting very loose in its "backcover".
Unfortunately HTC is close today and tomorrow, but as soon as I have been in contact with them I'll post an update.
Pretty sure that's the screen separated from the glass that people are talking about. It's the reason dust can get in there too from what I've read.
Yep, I've got it too. Getting my phone replaced.
bcpk said:
Yep, I've got it too. Getting my phone replaced.
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The pressure thing or the loose fit?
Both, it seems.
yeah i have the same problem i dont know if i can get replacement cuz i buy my sensation from ebay
The screen issue is just the way its built, it happens on all of the Sensation's.
Robboftw said:
The screen issue is just the way its built, it happens on all of the Sensation's.
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Yeah that's what I thought too, this phone is made that way. Just like the mytouch 4g screen.
Sent from my HTC Sensation 4G using XDA Premium App
xl DIGITAL lx said:
Yeah that's what I thought too, this phone is made that way. Just like the mytouch 4g screen.
Sent from my HTC Sensation 4G using XDA Premium App
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I don't think HTC intended to build the screen with a defect. The same issue happened with the Nexus One with the bottom two corners of the touchscreen layer not sticking properly which resulted in dust getting in between the touchscreen and the amoled display.
What I mean is that it isn't a defect, that is just how its made.
Robboftw said:
What I mean is that it isn't a defect, that is just how its made.
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Why would a screen be made to make noises when you press it hard?
No wonder why when I was playing with a Mytouch 4G demo the screen would press down like a resistive touchscreen. The layers in the screen is probably the reason for the dust entering, so expect similar dust issues like the Mytouch 4G.
mkouk said:
Why would a screen be made to make noises when you press it hard?
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It doesn't cause any problems and you have to really press hard to notice it, much harder than you ever normally would.
I imagine it has something to do with the contoured glass design, or it's a side effect of the manufacturing process.
Robboftw said:
It doesn't cause any problems and you have to really press hard to notice it, much harder than you ever normally would.
I imagine it has something to do with the contoured glass design, or it's a side effect of the manufacturing process.
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As i said before, this sounds like a manufacturing defect similar to the Nexus One. There was a big debacle on the Google N1 forums with the initial batch of the phone due to the dust issues because the screen did not stick properly.
I would expect the similar issues with dust to appear on the Sensation which is really a shame. The N1 is now almost two years old and HTC has not learned on their mistakes yet?!
Well, no dust is under my screen as of yet and I can't see any reason that this would cause a problem. We'll see if more people have it.
I can't imagine HTC using such a bad screen design :S
I would assume off hand it is a defect.
Maedhros said:
I can't imagine HTC using such a bad screen design :S
I would assume off hand it is a defect.
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Well the screen isn't designed to ever be pressed that hard. I can only replicate this is the middle of my screen, and I have to press uncomfortably hard for it to do it.
But what about the loose fit of the back cover? You guys feel the same? HTC is going to pickup my phone tomorrow and hopefully they won't ignore my complaints.
yes I have the loose back cover too. Has like a gap when pressed? Trying to get a exchange from Walmart but no more in stock.
I am waiting for mine to come in tomorrow, got it with overnight shipping from T-Mobile, but dickheads sent it out via UPS Ground, so tomorrow I should get it, I have the MT4G right now, and I only have dust in the front camera, nowhere in the screeen and I've been pressing everywhere and the screen seems solid on this one.
Ughhh, I really don't want to get a new phone and go through shipping in and out, if I get dust in the one I'm getting tomororw *knock on wood*
Today I got my 3rd sensation and when I put my back cover on it it feels loose. When pushing on the screen I can feel it sort of moving up and down in different places. Is anybody else getting this?
Sent from my HTC Sensation 4G using XDA App
I also have the same issue, it's not very noticeable but it's definitely there, specially when pressing at the bottom right corner, I read a lot of people are experiencing the same thing, I think it's how it's designed, be it a glitch or otherwise.
Yup on the bottom right corner and around the middle left side of the screen. I so noticed the front facing camera doesn't line up that good with the hole thing in the cover. HTC is sending me a new one so hopefully that fixes it.
Sent from my HTC Sensation 4G using XDA App
Same here .... On the right side of the phone ... when u push it , there's a little sound even that u can hear if u pay attention to it ...
hoped better design for a 600$ phone ...
Cracked my digitizer and the new one is supposed to be here this afternoon. Anyone done this yet? Anyone found a good breakdown guide?
How did you go? I'm about to tackle it tonight!
Here's a video
http://www.youtube.com/watch?v=T5bWl73O9ss&feature=youtube_gdata_player
Sent from my HTC Sensation 4G using XDA App
I have replaced it but with a terrible unresponsiveness that still exists for a short period of time after screen activation. The process is a bit in depth, though.
You need to rip up the phone from the back to the front. torx screws in the back come out, the plastic battery tray comes off, two circuit cards come off, unplugging the ribbon cables. The rest of it is a very gentle prying to get the double sided sticky tape separated from the digitizer and remaining case. you will need fresh tape to lay down so it gets a good seal, and I recommend latex gloves to keep fingerprints out. Dust free environment/do it in a plastic bag as well. Kind of a pain to keep the digitizer and LCD free of debris. I am still trying to figure out what the hell is causing the screen unresponsiveness... maybe a grounding issue.
So I received my new digitizer, and it is broken already - I slid the ribbon between the chassis and LCD the wrong way, and in trying to pull the ribbon back out, it snapped so my Sensation remains in pieces while I get a new digitizer. Also bought a roll of 2mm 3M tape to seal the digitizer back too!
The disassembly isn't complicated, but it is fairly involved with lots of delicate ribbons.
What sort of unresponsiveness are you referring - is it always, or just when it's on charge?
The phone is almost completely unresponsive immediately after reactivating the screen. This could be after it disables the screen via proximity sensor for a phone call, or securing it and trying to use the lockscreen. After swiping my finger across it for several seconds it works perfectly, however. Either seems like a software recognition or a grounding issue, as I'd imagine the finger swiping is slowly building a charge. At least that's my theory so far.
Sent from my HTC Sensation Z710e using XDA Premium App
what9000 said:
The phone is almost completely unresponsive immediately after reactivating the screen. This could be after it disables the screen via proximity sensor for a phone call, or securing it and trying to use the lockscreen. After swiping my finger across it for several seconds it works perfectly, however. Either seems like a software recognition or a grounding issue, as I'd imagine the finger swiping is slowly building a charge. At least that's my theory so far.
Sent from my HTC Sensation Z710e using XDA Premium App
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How did you go with your theory? I just replaced the screen in mine and I am having issues with my sensitivity when the screen first turns on, too
I replaced the digitizer twice so far. Both are unbranded "HTC" labels, my original said HTC and T-Mobile in the right. Also different serial. Same unresponsiveness as well. It has to be something else.
Sent from my HTC Sensation 4G using xda premium
what9000 said:
I replaced the digitizer twice so far. Both are unbranded "HTC" labels, my original said HTC and T-Mobile in the right. Also different serial. Same unresponsiveness as well. It has to be something else.
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
So do you think it's the digitizer itself?
Its either the wrong digitizer for the model of phone (Europe/USA/fake garbage) or something else is at fault. Le sigh.
Sent from my HTC Sensation 4G using xda premium
what9000 said:
Its either the wrong digitizer for the model of phone (Europe/USA/fake garbage) or something else is at fault. Le sigh.
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Click to collapse
Yeah, I have been reading and some other people have had similar problems. I asked the seller of the digitizer and they said they have not had any problems like this before.
I think I'm going to sell the phone soon, will buy an HTC Desire or Desire HD for a few months until the Sensation XE comes out.
I also want to sell this phone. In its current state I can't see it fetching more than $100 though... Half the purpose of a phone is quick reference, not a 10 second frustrating unlock frenzy.
Sent from my HTC Sensation 4G using xda premium
Fairly unrelated, but do you thing my phone is in need of a new digitizer or an LCD? Everything works fine, except for those 3-4 cracks that don't look so great.
tinypic.com/r/2uihlj9/7
what9000 said:
I also want to sell this phone. In its current state I can't see it fetching more than $100 though... Half the purpose of a phone is quick reference, not a 10 second frustrating unlock frenzy.
Sent from my HTC Sensation 4G using xda premium
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Yeah, you can't exactly answer incoming phone calls
I'm wondering if it might fetch more, if I put the cracked digitizer back on there.
---------- Post added at 02:15 PM ---------- Previous post was at 02:13 PM ----------
Blodoffer said:
Fairly unrelated, but do you thing my phone is in need of a new digitizer or an LCD? Everything works fine, except for those 3-4 cracks that don't look so great.
tinypic.com/r/2uihlj9/7
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Yeah, that's a digitizer crack. I wouldn't bother replacing it...
I just replaced my digitizer and I'm getting the exact same behaviour. A phone shop also tried two of their panels and they also exhibits the response issue! However reinstalling the broken original digitizer works!
How can all three panels I've tried be faulty? It must be something else.
I can answer calls but I have to swipe rapidly across the answer key. It sucks and if replacing the original makes it work then its a model number issue. Probably the wrong digitizer for that phone revision.
Sent from my HTC Sensation 4G using xda premium
I repair cell phones for a living and have done the sensation digitizer twice. I now turn them all away.
from what I have been able to deduce, something about the space between the digi and lcd causes the unresponsiveness. try using a little more adesive, maybe a layer on a layer, it may work a little bit better
nickL0V3 said:
I repair cell phones for a living and have done the sensation digitizer twice. I now turn them all away.
from what I have been able to deduce, something about the space between the digi and lcd causes the unresponsiveness. try using a little more adesive, maybe a layer on a layer, it may work a little bit better
Click to expand...
Click to collapse
Thanks, I'll give it a go, I suppose!
Have you determined that it is more space that makes it better?
A bit of Googling suggests that many struggle with the unresponsiveness, but I suspect that there might be two separate causes here. Some report pretty random unresposiveness, and it helps to restart the phone, and apparently fixing a bad ground connection between the phone and the back cover fixes the problem. Then there are many who report that it has happened after replacing the digitiser.
I've just replaced mine, and every time after the LCD is activated, the screen is very unresponsive for 15-20 seconds, and then everything is just fine as long as the LCD remains on. Is this exactly the same behaviour everybody else here has seen after replacing the digitiser? The most irritating bit is that it makes it hard to answer a phone call in time.
I disassembled my phone once more and put it together again making absolutely sure that it was done properly. No change. I haven't glued the digitiser properly yet, though, since I'd like to get confirmed that it's working before I do something which is hard to undo. But I've tried different spacings between the LCD and the digitiser (though this is a bit difficult when the whole thing is partly loose), and I haven't really noticed much difference. I've kept much of the original glue, which isn't very sticky anymore, which means that I probably have a bit of spacing already. Any chance that the responsiveness gets better with as little spacing as possible, has anyone tried that?
Please keep posting reports on both what doesn't help and on what seems to improve the situation.
I wonder if it's like the iPhone 4. Many people complained about the proximity sensor not working anymore once the digitizer was replaced. Either way, I think I'm going to suffer through a couple months of this and buy a new ice cream sandwich phone when they come out. :/
Sent from my HTC Sensation 4G using xda premium
Hi I just to ask if its normal for the sensation to have a gap or shall I say movement between the back cover and the screen every time you press them together specially on the lower right corner of the screen. Mine has this movement and everytime I touch the search button on the lower right of the screen I can hear a bit of squeeking. Is it normal?
Sent from my HTC Sensation 4G using XDA Premium App
Mine does have a bit of squeeking from the case but its quite hard to notice. Nothing when I touch the search button tho.
Sent from my HTC Sensation Z710e using XDA App
When I got mine, it only has creaking in the bottom right corner. Now it's all over the right side
Swyped from my HTC Sensation
No it's not normal. The fit should be tight.
Gunkk said:
No it's not normal. The fit should be tight.
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This is my second sensation the first one has the same issue with the back cover. I wonder how can we avoid this.
Sent from my HTC Sensation 4G using XDA Premium App
Mine moves (barely) along the entire right side as well with no noise. I think this is just due to the lack of hard support between the phone and the back cover. it would be nice if someone found a fix for this somehow.
mine on the home button.. just 4days old with me.. maybe some paper will do if we stuck it in between?