Replacement phone feels loose in case - HTC Sensation

Today I got my 3rd sensation and when I put my back cover on it it feels loose. When pushing on the screen I can feel it sort of moving up and down in different places. Is anybody else getting this?
Sent from my HTC Sensation 4G using XDA App

I also have the same issue, it's not very noticeable but it's definitely there, specially when pressing at the bottom right corner, I read a lot of people are experiencing the same thing, I think it's how it's designed, be it a glitch or otherwise.

Yup on the bottom right corner and around the middle left side of the screen. I so noticed the front facing camera doesn't line up that good with the hole thing in the cover. HTC is sending me a new one so hopefully that fixes it.
Sent from my HTC Sensation 4G using XDA App

Same here .... On the right side of the phone ... when u push it , there's a little sound even that u can hear if u pay attention to it ...
hoped better design for a 600$ phone ...

Related

The Sensation is squeaky

I noticed that when pressing the bottom buttons or holding the phone sometimes will result in a squeak. The one at the T-Mobile store did this too. A little annoying.
There's only 3 buttons on this phone. Power button and volume rocker up/ down. Perhaps you're pressing your screen too hard. I have heard no squeaks. I also use a screen protector and a case though.
Sent from my HTC Sensation 4G using XDA Premium App
Welcome to the forums buddy. Here's a post for this issue. Join in on our chat.
http://forum.xda-developers.com/showthread.php?t=1129084
Okay, cool. I thought I was the only one experiencing this. Guess I wont send my phone back afterall; forbid me getting a replacement that doesn't work.
Sent from my HTC Sensation 4G using Tapatalk
I don't care how hard I push anything on the Sensation I have, it doesn't squeek.
Sent from my HTC Sensation 4G using XDA App
unfortunately, mine has the sqeak as well.
Mine doesn't squeak but it definitely feels a little loose. A nice gel skin case solves that though.
Mine creaks very very slightly when I press certain areas of the battery cover, but nothing more than that.
it doesn't squeek.
So far......
Mine doesn't squeak but does make a clicking sound and feel when I press the bottom buttons.... Three replacements and all have done it. Pissed me off that a high end phone does this.
Sent from my HTC Sensation 4G using XDA App
it is known that after taking the back cover on and off a couple times the sensation starts to squeak...but this is easily fixed with adding a thin layer of paper within the backcover or just tape it (keep the antennas open)

Possable loose face

I have noticed lately that when i push on the botom of the phone by the home icon I feel and hear a slight clicking noise as if the phone glass is not sealed properly.
Anyone else notice this?
Thanks
My friend has an Inspire and has this same issue.. Drives him crazy
Sent from my HTC Sensation 4G using XDA App
I noticed the same a couple days ago.
But for me, it is on the middle on either side. Not too much though.

Back cover

Hi I just to ask if its normal for the sensation to have a gap or shall I say movement between the back cover and the screen every time you press them together specially on the lower right corner of the screen. Mine has this movement and everytime I touch the search button on the lower right of the screen I can hear a bit of squeeking. Is it normal?
Sent from my HTC Sensation 4G using XDA Premium App
Mine does have a bit of squeeking from the case but its quite hard to notice. Nothing when I touch the search button tho.
Sent from my HTC Sensation Z710e using XDA App
When I got mine, it only has creaking in the bottom right corner. Now it's all over the right side
Swyped from my HTC Sensation
No it's not normal. The fit should be tight.
Gunkk said:
No it's not normal. The fit should be tight.
Click to expand...
Click to collapse
This is my second sensation the first one has the same issue with the back cover. I wonder how can we avoid this.
Sent from my HTC Sensation 4G using XDA Premium App
Mine moves (barely) along the entire right side as well with no noise. I think this is just due to the lack of hard support between the phone and the back cover. it would be nice if someone found a fix for this somehow.
mine on the home button.. just 4days old with me.. maybe some paper will do if we stuck it in between?

loose phone case

has anyone had issues with the case at the bottom of the phone creeking?
I can feel play at the bottom by the home screen buttons. It appears that the lock button on the bottom does not secure the cover tight
thanks
You are the first and only person to have experienced the creaking issue. I am sure that if you search for "creaking" you will definitely not find dozens of posts on this issue and even possible solutions.
Haha first? There's many of ppl tht hav it. My bro has it. I kinda have it a little on the top.
Sent from my HTC Sensation Z710e using xda premium
Same problem on mine, towards the right side middle screen, very frustrating, reminds me of my old BB storm lol
Sent from my HTC Sensation Z710e using XDA App
xrepo said:
has anyone had issues with the case at the bottom of the phone creeking?
I can feel play at the bottom by the home screen buttons. It appears that the lock button on the bottom does not secure the cover tight
thanks
Click to expand...
Click to collapse
If it's really bugging you, you can always contact HTC for a replacement case. There was another thread in the accessories forum about it with contact information, I believe.
Also, depending on your carrier, if you suspect it may be the fault of the phone-not the case, see if you can get your carrier to "warranty replace" your phone. I know that on T-Mobile you can get them to replace your unit within the first year if there's no water damage, etc.

Dust underneath screen - panel manufacturer poll

Hi guys, this thread is for all users that have dust underneath screen problem with Sensations.
We all know that our Sensation's screen is made by Sharp or AUO. In addition, it is obvious that dust problem is real.
I just bought the phone and I really want to find out is there a connection between panel type and dust problem (so we can avoid it if possible).
Since the threads above contain a lot of uncategorised data, I decided to open new thread with a poll to get more info.
My guess that problem occurs when glue breaks and sucks in (because of vacuum) the dust captured by battery cover...
To find out which panel you have:
Use terminal emulator (free from the market) and run the command dmesg (root is not needed). It will output a lot of data.
Look for this line and report it (the numbers might not be the same): [9178.895111] Panel Type = PANEL_ID_PYD_??????
(if you can't find it, you can long press on the output in terminal emulator copy all and then paste it into an email and send it to yourself. Then do a search with "panel" as keyword).
To find out is there some dust under your screen, look closer while on max brightness or under direct light (sun, preferraby).
Thanks.
Voted. Sorry, poll does not appear from xda app. Voted from browser.
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA App
Then vote in poll...
Thanks for making this poll!
Sent from my Sensation using xda premium
I wish you would have include no dust aou, and no dust sharp options. I have a sharp and no dust, but I can't vote.
I can't edit poll, only mods can...
Although it is a good idea, i don't know if relevant data would be collected over time if 2 answers would be added (no dust - panel), eg. now you don't have any dust (and voted no), and if after 2 months you "develop" dust you could come back here and vote yes...see the issue?
Yes I see, but my phone is 5 months old, but I guess it could still happen. I just wish we knew the total number of sensation owners on xda vs. How many have dust issues.
Sent from my HTC Sensation 4G using XDA App
Well, although it is too early too tell, but judging by results so far, it may be that digitizer implementation is culprit here... :/
It would be nice to know who assembles it, panel manufacturers or HTC... ?
I'm not sure how to vote on this. Truth is I have had dust on both types of screens. 4th replacement due to dust is on its way. All 4 exchanges were due to dust entering the screen.
I have an AUO screen, and here is the picture of the dust under the screen.
i have a picture of my screen with dust available { ***.imagebam. com / image /f4941c173425172 }
All those having dusts, is it located at the same position on yours ?
I've just noticed some dust...AUO screen...
But I don't mind really since I see it only on strong outside light and only if I look really close...
I'll wait some time to see how it develops and get replacement then...
i have dust, and i have AOU screen
Going on 8 months, still no dust under my sharp panel.
Sent from my SX-SP715A using XDA
I had a sharp originally that I got on launch day it had dust. Got a brand new sealed in the box AUO panel, it also got dust. It isn't the panel, its the gap around the screen between the screen and bezel. Only way to ensure you never get dust is the silcon deal.
Sent from my HTC Sensation 4G using xda premium
I just got my Sensation 4G back from HTC yesterday. I sent it in because of a pretty bad case of dust under the screen, a broken exterior physicical Volume rocker, and the fact that every call I made or received people would say they could not hear me. I had the AOU screen.
Is it possible to remove the dust thats already there? I have 2 large dustspecs on each side on the middle of the screen. Can i crack up, clean screen and reseal it?
Bothers the **** out of me. Would do the silicone if i didnt buy my phone used
Sensationaly sent from my Sensation.
AUO screen and a lot of dust under it!
Small amount of dust, Sharp screen. It oddly doesn't seem to be getting worse though, which is why I am in no rush to send it to HTC.
Sent from my HTC Sensation Z715e using xda premium
AUO screen
I purchased my HTC Sen 4G from TMO less than a month ago and now have dust under my screen. I ran the terminal emulator and found my display was manufactured by AUO (FYI this information is near the top of the printout NOT the bottom or middle took me a while to find it, hope this helps someone else). This is very disappointing. I love my Sen and hate that there is a design flaw. I am concerned that it is only going to get worse with time. I will keep this phone for at least the next two years so I want it in tip top shape at the beginning so I can keep it that way. I still have my MT3G and it is in mint condition.
Freaking fantastic. I just got dust underneath my screen from both sides. Sharp screen.

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