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Was wondering if it was worth upgrading from a g2? What do you guys think about it? Let me have some pros and cons before I dish out my booze money I had saved lol.
[G2/HTC Vision]
no. just wait for the next one. the build quaility of sensation is really low.
henrik.dk said:
no. just wait for the next one. the build quaility of sensation is really low.
Click to expand...
Click to collapse
agreed ,and henrik.dk was being nice because he could of said worse
henrik.dk said:
no. just wait for the next one. the build quaility of sensation is really low.
Click to expand...
Click to collapse
dont get any worse than the build quality of the g2 ....get one
tigerz0202 said:
dont get any worse than the build quality of the g2 ....get one
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Click to collapse
you also right thats why he should wait dont make sense to to dush out more money for another low build quality phone
Can you elaborate on poor build quality?
I bought yesterday and now you have me seriously worried.
phonegod said:
you also right thats why he should wait dont make sense to to dush out more money for another low build quality phone
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Click to collapse
well i like mine ,ive got no probs with the build quality , i get a new phone every year so i only wait a year, my hd2 was the only phone i kept over a year, so its whatever your means are to keep up with the technology
mcpothead said:
Can you elaborate on poor build quality?
I bought yesterday and now you have me seriously worried.
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Click to collapse
just read the forum post on sensation general,sensation Q&A theres alot of things that go on with the phone i for one like it not had some of the problems people have but this is my third sensation so ive had my bit of problems but on my third sensation everthing is good
phonegod said:
just read the forum post on sensation general,sensation Q&A theres alot of things that go on with the phone i for one like it not had some of the problems people have but this is my third sensation so ive had my bit of problems but on my third sensation everthing is good
Click to expand...
Click to collapse
Thanks mate yea I saw the issues there they seem to be with certain handsets only.
I was just worried as the guy above made it sound like there was problem with all the handsets build quality
mcpothead said:
Thanks mate yea I saw the issues there they seem to be with certain handsets only.
I was just worried as the guy above made it sound like there was problem with all the handsets build quality
Click to expand...
Click to collapse
sure no problem you will be ok just handle the phone with care the back piece is fragile very, try not to drop the back cover or you will loose your volume rocker or the power button and remember to slide it in and out the back cover head first thats what he meant about build quality i think
phonegod said:
sure no problem you will be ok just handle the phone with care the back piece is fragile very, try not to drop the back cover or you will loose your volume rocker or the power button and remember to slide it in and out the back cover head first thats what he meant about build quality i think
Click to expand...
Click to collapse
Thanks again will take extra care when putting the battery in. Then the case and screen protector are going straight on
THIS IS THE WORST, MOST SHODDILY CONSTRUCTED PHONE THAT COULD EVER EXIST (Not)
The "build quality" of the phone is fine. There are a few problems associated with being early adopters, that a small fraction of people on XDA have. As far as I know, everyone with major issues had them resolved by returning their phone, in store and getting it replaced on the spot.
There are different displays one bye AUO and one made by Sharp, if you're having trouble and prefer either display you can go in-store and exchange it, after telling them the issues you're having with your phone.
Furthermore many of the so called "issues" with build quality are BS manufactured by XDA-ers. Like:
"If I turn of my screen and hold it at a 45 degree angle while shining a flashlight at it I can see a spec of dust under the screen, I'm really really worried ='("
or my personal favorite:
"When I press down on the buttons on the bottom of my screen I hear a slight creaking sound WTF HTC!?!?"
My personal second favorite is THE LAGGY SENSE ISSUE, which essentially goes like this :
"I saw a video on youtube and the HTC EVO 3D runs the HTC Sense homescreen carousel milliseconds faster and smoother than the HTC Sensation, WTF HTC !!! IS THIS WHAT WE'RE PAYING FOR!?!?!?"
- I would like to note that this issue only came into existence after said video made its way to the forums and someone decided that it was an "issue" that a slightly newer phone, with slightly better hardware and a slightly more optimized ROM, ran sense 3.0 slightly better than our phones do at the moment.
- They aren't buttons... this is a touch screen phone and just because they look like buttons doesn't mean that they should be pressed like buttons.
- Wifi-Signal attenuation while holding the phone, in landscape, a particular way IS real, but only if you are far away from your router. ALL phones experience signal attenuation when all or parts of the radios are covered, our phones do not lost Cellular data signal when held in landscape as has been erroneously reported in some places.
Now I will tell you about my experiences with the phone. Both cameras perform poorly in low light conditions and other than that it's a beast of a phone. Absolutely phenomenal.Strangely enough, I don't hear many people talking about this, actual issue where the phone is not performing as one might realistically expect it to perform.
I got my device on launch day and haven't had one "issue" yet. I have seen and others have noted that some dust can get inside of the phone's case, near the headphone jack. I would consider this another NON-issue as it has not been shown to cause any issues. Furthermore dust frequently gets inside of electronics, that's why the good lord above invented compressed air. Some XDA-ers inhale it then try to find issues with their devices, I will use it to clean my phone in a few months, the same way that I do to my desktop PC or the way my little brother does to his gaming consoles.
It's a terrible phone if you only use it at 45 degree angles, in the dark, while shining a flashlight on it, with the display turned off as you press extra hard on the touchscreen (because YOU believe they are buttons to be pressed and not a screen to be touched), using your phone a mile away from your home router, in landscape while completely covering the top of the phone and watching videos of HTC EVO 3D's performing slightly better and getting jealous.
If you use your phone like a normal end-user or even a power user and NOT a beta tester in a laboratory setting then the phone is amazing.
I rest my case.
Thanks for the info guys. Much appreciated.
[G2/HTC Vision]
That was pretty good statement. +1
Sent from my HTC Sensation 4G using Tapatalk
BonesRed speaks the truth
Thanks for the info don't feel so nervous now
Thanks
BonesRed said:
The "build quality" of the phone is fine. There are a few problems associated with being early adopters, that a small fraction of people on XDA have. As far as I know, everyone with major issues had them resolved by returning their phone, in store and getting it replaced on the spot.
There are different displays one bye AUO and one made by Sharp, if you're having trouble and prefer either display you can go in-store and exchange it, after telling them the issues you're having with your phone.
Furthermore many of the so called "issues" with build quality are BS manufactured by XDA-ers. Like:
"If I turn of my screen and hold it at a 45 degree angle while shining a flashlight at it I can see a spec of dust under the screen, I'm really really worried ='("
or my personal favorite:
"When I press down on the buttons on the bottom of my screen I hear a slight creaking sound WTF HTC!?!?"
My personal second favorite is THE LAGGY SENSE ISSUE, which essentially goes like this :
"I saw a video on youtube and the HTC EVO 3D runs the HTC Sense homescreen carousel milliseconds faster and smoother than the HTC Sensation, WTF HTC !!! IS THIS WHAT WE'RE PAYING FOR!?!?!?"
- I would like to note that this issue only came into existence after said video made its way to the forums and someone decided that it was an "issue" that a slightly newer phone, with slightly better hardware and a slightly more optimized ROM, ran sense 3.0 slightly better than our phones do at the moment.
- They aren't buttons... this is a touch screen phone and just because they look like buttons doesn't mean that they should be pressed like buttons.
- Wifi-Signal attenuation while holding the phone, in landscape, a particular way IS real, but only if you are far away from your router. ALL phones experience signal attenuation when all or parts of the radios are covered, our phones do not lost Cellular data signal when held in landscape as has been erroneously reported in some places.
Now I will tell you about my experiences with the phone. Both cameras perform poorly in low light conditions and other than that it's a beast of a phone. Absolutely phenomenal.Strangely enough, I don't hear many people talking about this, actual issue where the phone is not performing as one might realistically expect it to perform.
I got my device on launch day and haven't had one "issue" yet. I have seen and others have noted that some dust can get inside of the phone's case, near the headphone jack. I would consider this another NON-issue as it has not been shown to cause any issues. Furthermore dust frequently gets inside of electronics, that's why the good lord above invented compressed air. Some XDA-ers inhale it then try to find issues with their devices, I will use it to clean my phone in a few months, the same way that I do to my desktop PC or the way my little brother does to his gaming consoles.
It's a terrible phone if you only use it at 45 degree angles, in the dark, while shining a flashlight on it, with the display turned off as you press extra hard on the touchscreen (because YOU believe they are buttons to be pressed and not a screen to be touched), using your phone a mile away from your home router, in landscape while completely covering the top of the phone and watching videos of HTC EVO 3D's performing slightly better and getting jealous.
If you use your phone like a normal end-user or even a power user and NOT a beta tester in a laboratory setting then the phone is amazing.
I rest my case.
Click to expand...
Click to collapse
thanks man
luis86dr said:
Was wondering if it was worth upgrading from a g2? What do you guys think about it? Let me have some pros and cons before I dish out my booze money I had saved lol.
[G2/HTC Vision]
Click to expand...
Click to collapse
You should look into getting the mytouch 4g slide it comes out July 27th it has pretty much the same specs but you won't have to give up your physical keyboard and it can handle T-Mobile HSPA+
Sent from my HTC Sensation 4G using XDA Premium App
I am not sure what these guys are referring to as having questionable build quality. If anything that would apply to the G2 and that was my last phone...well, right before the G2x horror.
You should be quite happy with the Sensation, if you have nothing against HTC Sense, as it is a very good device. Very good. I am certain it will be bested in some way by another high end Android phone in a few months, or weeks (there's always something new) but I am flat out thrilled to be using one right now.
Sent from my HTC Sensation 4G using XDA Premium App
Having had HTC HERO and A HTD HD7 I was more of inclined to go for the SENSATION,
But after hovering around both threads decided for the GAlaxy s2 due to better back camera and front camera(2mp) and also for the fact that it came with bootloader unlocked
ANd I guess that was the best decision I made cause of one more reason being....
You can flash the latest firmwares on samsung Devices with ODIN without the NEED TO ROOT which I think is really cool.
I am already on a leaked version of 2.3.4 running beautifully with gtalk video working really great and have not even rooted my phone yet
Just my thoughts.........
Hi, im going to the USA this week and i want to buy an htc sensation, the thing is im looking for any mayor hardware issues on the phone, i dont care for the low volume or the short battery life (its a smartphone....we rly need to get used to the 8 hour baterry life =P ).....im talking about things that are big like:
* Phone gettin rly hot and making it reboot a lot (happened with my htc desire)
* this rumor about the sensation having some emc issues with the camera
I know theres a lot of threads about the phone issues but what i found out were people complaining on batery life or some apps not working or mostly software issues...... like i said im trying to look for real hardware issues like the death handgrip on the iphone4, i dont want to pay for a 600$ phone that 40% of the first batch production have defective hardware.....i cant go back and get it replaced after i buy it, thats what i get for living in a 3° world country so please dont tell me to move to a civilised country because i cant
My sensation gets really really hot on the bottom of the screen where you type when in the portrait position. I exchanged the phone for another and the second one does the same thing, I can honestly feel the tips of my fingers get hot when I type(really hot). Death grip is very real, same with both phones. Battery life is ok at best. If i could do it again I would wait and get something else. Just my 2 cents. Also phone lockscreen is a bit buggy, sense restarts regularly..........
Also the bottom of the screen goes unresponsive quite regularly, same with both phones. Not sure if that is hardware or software, just so you know
hmmm, seems like the heat issues repeats itself on several forums, and the weird lack of ecm protection of the camera also.
seems like ill be gettin a samsung galaxy s2
thx for the info
ragancy said:
hmmm, seems like the heat issues repeats itself on several forums, and the weird lack of ecm protection of the camera also.
seems like ill be gettin a samsung galaxy s2
thx for the info
Click to expand...
Click to collapse
I would, I think this will be my last HTC phone, they always make a device with cool features and tremendous potential but never quite cuts the mustard. I have hung in there since the tilt and I think I am done lol
I often lurk the threads of the new devices and I appreciate the brutal honesty you have all displayed.. I tend to be a bit of a lurker. I am a Nexus One owner and I COULD upgrade... but it just doesn't seem to cut it. That being said, I'd never own a Samsung device, HTC has been perfect for me since the G1. Guess I will hold out and cross my fingers that HTC manufactures the next Nexus device.
Turn down the brightness, this will probably solve the issue with the phone getting very hot. 2 days ago, mine got VERY hot where the touch buttons are located. I was quite confused about this because it had not happened before. Then I realized I had set the screen brightness to 100% because I couldn't read the screen in bright daylight a couple hours earlier and forgot to turn it back down. Reset to my usual 15-25% and everything was fine again.
I havent had any overheating or hardware issues. Havent had any problem yet. Great phone!!!!!
Sent from my HTC Sensation 4G
ok, if the heat issue can be solved by turning down the brightess im in......i mean i dont care if the sense 3.0 got bugs, they will fix that with future updates, what im worried about is this rumor about the camera taking bad pictures because it got emc leakage , seems like it does not have any emc protection for the lens....thx for the replys btw
Here are some issues:
Dust (I don't have it)
Death grip (very real)
Creaking (not such a big issue, but something that shouldn't happen on an expensive phone like this)
Lockscreen (software/hardware. I think it's software)
And some other things
Swyped from my HTC Sensation
Nothing to really complain about for me. I haven't had response issues. Although the death grip phenomenon is real, I've managed to avoid it by not covering the plastic on the top half on the device. Hopefully, HTC can come up with a new cover if enough people complain. There was one instance where, during GPS use, the metal back cover was almost too hot to hold. I believe that was due more to direct sunlight on my dashboard than the phone itself. Love the polished feel of the new Sense UI. If I could do it over, I'd prefer a Droid Bionic, but only by a very small amount. And that's only because of the speed of the hardware and Verizon's data speed/reception quality where I am. If you're looking to stay on TMO, I'd definitely recommend it.
Sent from my HTC Sensation 4G using XDA App
Hi all! New poster here, old reader
I've just gone thru my second Sensation now (in 3 days), had 2 DOA's in a row. The first had the blue light "leakage" down at the home button and the headphone jack was defect. The other one had a battery cover that did'nt quite fit, the screen would creek and move some when you pressed it, the volume rocker was loose and it had touch issues.
I'm VERY dissapointed with the original Sensation and I've never used a DOA before this phone my entire life and now 2 in a row.
Now I got a gift card with the money instead, since I don't dare to pick up my third Sensation from the same store (the first 2 had the same manfacturing date on the battery cover) so now I'm not sure what to do?
Are there any "perfect" Sensations out there? Did HTC do a sloppy job on these phones (always had HTC smartphones before, and no major issues). This can't just be bad luck or can it?
Cheers!
Bad luck.
I've had mine since June or so and I haven't had any problems with it. No real Wifi death grip, no loose back cover, nothing.
Get one from a different store.
All manufacturers are having quality issues, or at least we're hearing about them more.
The more "trouble" consumers cause shops by returning faulty phones the more pressure will be put on the factories to improve.
Persevere, the Sensation is a top of the range phone
I bought mine since June and it doesn't have any problems too. All working great. I suppose its just bad luck for you.
Thank for the replies so far!
Ok, seems (so far) that I've had bad luck. I REALLY hope thats the issue, cause I REALLY love the phone, the design, the hardware etc. But I just can not pay all that money for a premium phone that ain't.... well premium
I took the gift card for the sole reason to try and buy the phone at another store, maybe it was a faulty batch or something, who knows. But two phones in a row, with the same production date (which I can't really remember right now june fifth China I believe, have to check when I get home) wich are both faulty has really made me think twice.
So the news you guys bring so far is really good news to me!
Hopefully, the next replacement you get is a perfect one! It's really an awesome phone and it's kinda sad to get missed out due to some defects. ):
Mine has a bit of play in the cover but that's just how it is so doesn't bother me.
Mines is good so far.... Maybe that store is selling fakes?
Sent from my HTC Sensation Z710e using XDA App
darryll4sh0 said:
Mines is good so far.... Maybe that store is selling fakes?
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
Nah, no fakes. It's one of our largest/most spread stores here in Sweden (deals with phones, computers, TV's etc etc).
The thing is. I'm really NO "sitting under the magnifying glas looking for dead pixels" kindof guy, so these phones really was faulty.
According to the replies of this thread though it really seems like bad luck. I will try to buy another one, in a diffrent store (well not by name but location atleast) and see if I get a normal working HTC premium sensation!
It just your luck...
What they are actually doing is giving you reconditioned or refurbished phones.These are cheaper for them and are usually ones that have had faults i.e firmware flash failures,broken screens etc.Demand a BRAND NEW DEVICE as they have to provide you with a new fully working phone when you get it.If you are in the UK we have trading standards that you could contact to start a complaint if they refuse you a new device
Aja82 said:
Thank for the replies so far!
Ok, seems (so far) that I've had bad luck. I REALLY hope thats the issue, cause I REALLY love the phone, the design, the hardware etc. But I just can not pay all that money for a premium phone that ain't.... well premium
I took the gift card for the sole reason to try and buy the phone at another store, maybe it was a faulty batch or something, who knows. But two phones in a row, with the same production date (which I can't really remember right now june fifth China I believe, have to check when I get home) wich are both faulty has really made me think twice.
So the news you guys bring so far is really good news to me!
Click to expand...
Click to collapse
Ask to try out the replacement in the shop to give it a good going over to make sure there are no obvious faults
I've had mine since June as well. I get nothing but compliments on it and honestly, its the best phone I've ever had. I must agree with everyone else when I say buy another one. I'm sure like everyone else, you will be happy too.
revolutionary, CM7, launcher pro. faux123 1.67 kernel, sim unlocked sensation 4G
Well you guys convinced me! I will go get another one today actually! Thanks for all the replies, it's been really helpfull to me!
I'll keep you updated!
same thing happened to me, all replacements they sent me had dead pixels.
though, i used the replacement phones to get free accessories. lol
Just got my third Sesnsation (since thursday) a few hours ago. So far it's just perfect! Sweet! I has NONE of the flaws my 2 previous devices had.
Just to makr sure I got one from another batch this time I got a newer serial number, made in Taiwan instead of China. So far so good!
It pays of to be a whiny ol' customer sometimes
Aja82 said:
Just got my third Sesnsation (since thursday) a few hours ago. So far it's just perfect! Sweet! I has NONE of the flaws my 2 previous devices had.
Just to makr sure I got one from another batch this time I got a newer serial number, made in Taiwan instead of China. So far so good!
It pays of to be a whiny ol' customer sometimes
Click to expand...
Click to collapse
Absolutely, the more legitimate trouble customers cause by returning faulty goods, the more the stores will put pressure on the manufacturers to improve their quality
Xcor3 said:
same thing happened to me, all replacements they sent me had dead pixels.
though, i used the replacement phones to get free accessories. lol
Click to expand...
Click to collapse
Mine has a dead pixel but im reluctant to get anbother in case it has more problems, like my mate having 1 million (exagerated) Desires that were faulty.1 pixel i can deal with and i think ill wait till i get a few more scratches on this beauty before i demand a new one
I'm also on my second phone. The first one was just bad all round, and nothing seemed to work properly. The second has terrible call quality and keeps dropping calls. the wifi also keeps dropping out. one minute I have four bars and the next I have nothing. it's like the "death grip" problem but still does it even if i'm not touching the phone. Also have the back cover problem and the screen freezing problem. I love the phone but it's the phone part thats always faulty, it is by far the worst reception I have had on a phone. Oh and just checked mine and it was made in Taiwan.
jools5431 said:
I'm also on my second phone. The first one was just bad all round, and nothing seemed to work properly. The second has terrible call quality and keeps dropping calls. the wifi also keeps dropping out. one minute I have four bars and the next I have nothing. it's like the "death grip" problem but still does it even if i'm not touching the phone. Also have the back cover problem and the screen freezing problem. I love the phone but it's the phone part thats always faulty, it is by far the worst reception I have had on a phone. Oh and just checked mine and it was made in Taiwan.
Click to expand...
Click to collapse
Time to start asking O2 for compensation along with a replacement phone, they're normally good at giving credits to customer's accounts. I got £15 once just by making the woman in the call centre laugh
Ok so today the worst possible thing happened.
i've owned my Sensation since my HD2 (3rd one) finally had a permanent touchscreen failure in August.
Today while on a call the phone started making a hissing noise, then a pop followed by the usual electrical fire smell. It's now dead.
I'm still under warranty which is good, I'm sure I'll get a refurb through T-Mobile which is bad.
I've seen all the normal issues like dust under the screen, creaking frames, non-responsive LCDs but has anyone had this issue before?
I've seen this before on old phones, something internally shorts and it pops a chip which is for sure a manufacturer defect (I only use OEM accessories and it was not charging when it happened).
I'm disappointed and my feelings are hurt. The last 4 HTC phones I've owned all had differing failures but failures none the less.
<poop sandwhich> :-(
You must be very unlucky. I had 1 HD2 and IT still works great with MIUI inside.
Sent from my Sensation using XDA App
Tachion81 said:
You must be very unlucky. I had 1 HD2 and IT still works great with MIUI inside.
Sent from my Sensation using XDA App
Click to expand...
Click to collapse
LOL yeah, no, i dont believe in luck or things of that nature.
If youve seen the forums then you know you are the exception not the rule.
We trained and staffed service centers for bth old cingular and current sprint. Fact is from my own eyewitness at the carrier level HTC has one of the highest failure rates in general.
Check this out (shout out to how dysfunctional HTC repair is). Note all units were within the original 1yr warranty timeframe.
1. First HD2 , failed digitizer
HTC repairs but wont return until i pay $78 for non-existent physical issues when sent in.
After escalation to US AG and BBB for warranty extortion HTC repaired all issues free of charge
HD2 retruned repaired but now with boot problem, boots only %30 then boot loops.
Sold that unit.
2. Second HD2, failed digitizer
This time went straight through newly found HTC legal contact who escalated my issues.
HTC repairs and sends back again a malfunctioning unit.
Digitizer works for 1 day and then stops responding.
Frustrated beyond belief, sold that one.
3. Bought a brand new in the box HD2 from some random leftover tmous stock.
Worked great for 3 months then developed bad nand memory.
At this point knowing the run around ill get i dont even bother with HTC service.
Upgraded to sensation.
Sent from my Xoom using Tapatalk
So, this is not a cry for help, bu a rant... Fair enough.
On a positive side, it's nice to see a phone to die in a unique way Good luck with your next choice.
Did you take out the battery and inspect for damage or burn marks?
Overall it defiantly sounds like a lemon. There bound to be a few, especially considering that you had all the possibles hardware issues discussed here on the forum.
My only issue so far is the touch screen grounding.
tinky1 said:
So, this is not a cry for help, bu a rant... Fair enough.
On a positive side, it's nice to see a phone to die in a unique way Good luck with your next choice.
Click to expand...
Click to collapse
Correct, not a cry for help, although I thought that was fairly evident. I already know the phone isn't fixable from seeing issues like this previously.
More of a 1/2 rant in relation to my HD2s, 1/2 Query if others had seen the issue before on sensation?
In the old days we notoriously saw this with certain Nokia models where a chip or circuit literally burns inside the phone.
First thing I did was tear the phone open and remove the battery, battery looks fine, phone itself looks brand new still. clearly I can't tear the phone down fully to inspect as it would void any chance of replacement under warranty.
Again it was in use, not-charging. The syptoms were:
1. Hissing noise coming from inside the phone, not through earpiece
2. Loud Pop/ Display got real bright during
3. Electrical fire smell eminating from the internals of the phone.
4. Phone is dead.
datafoo said:
Correct, not a cry for help, although I thought that was fairly evident. I already know the phone isn't fixable from seeing issues like this previously.
More of a 1/2 rant in relation to my HD2s, 1/2 Query if others had seen the issue before on sensation?
In the old days we notoriously saw this with certain Nokia models where a chip or circuit literally burns inside the phone.
First thing I did was tear the phone open and remove the battery, battery looks fine, phone itself looks brand new still. clearly I can't tear the phone down fully to inspect as it would void any chance of replacement under warranty.
Again it was in use, not-charging. The syptoms were:
1. Hissing noise coming from inside the phone, not through earpiece
2. Loud Pop/ Display got real bright during
3. Electrical fire smell eminating from the internals of the phone.
4. Phone is dead.
Click to expand...
Click to collapse
Most likely heatsink like thingy came of when bumped, or just faulty component had it. New mobo it is.
I had mobo replaced on Desire, notorious reboot problem, been fine since.
As I said, good luck with next model, or if you have to stick with sensation, good luck with the next one.
Most likely some
tinky1 said:
Most likely heatsink like thingy came of when bumped, or just faulty component had it. New mobo it is.
I had mobo replaced on Desire, notorious reboot problem, been fine since.
As I said, good luck with next model, or if you have to stick with sensation, good luck with the next one.
Most likely some
Click to expand...
Click to collapse
Thanks man
Ok so after the usual TMoUS "warranty exchange is not on your acct" my original rep was able to verify theyhad the wrong SOC in my BAN and then resolved it so now ive got a new-to-me refurb on the way. After 2 6700s, 1 ppc6800, 3 HD2s I am game for another sensation.
In a perfect world I'd prefer a new batch production model, but a refurb is still ok.
Some people argue that a refurb is better because all potential issues have been dealt with but in reality the latest production batch is always preferred since refurbs can easily suffer memory block failures sooner than new units. A proper warranty engineering system allows for production process to change to resolve failure issues so that current production doesnt suffer from previous production defects. But since ive no way to guarantee the most current production batch a thoroughly tested refurb is ok.
The real key difference is HTC will repair the same unit you submit which means you could still be harboring latent unseen defects. TMoUS is an advance exchange so I for sure get a new-to-me unit.
When i handled these programs we actually did a seed stock program so we could repair handsets on the spot and swap handsets for clients in the same manner, on the spot no wait.
And yes, ALL carrier exchange programs utilize refurbished products from independant companies, they are not refurb'd by HTC.
SIDE NOTE: *As i eluded to ive many years working for carriers. Frankly these TMoUS reps at our local core store are truly top notch. Ive had several situations outside the norm and each time they have gone above and beyond.
We had a brief moment of fun when he thought he could get the sensation to power up by plugging it in. I used the moment to yell "hit the ground, she's gonna explode!" which had everyone looking around like WTF!
I LOL'd.
New sensation arrives tomorrow.
Sent from my Xoom using Tapatalk
I thought bomb lulz don't go well in US... Lol. They certainly don't in UK.
Sent from my HTC Sensation Z710e using XDA App
tinky1 said:
I thought bomb lulz don't go well in US... Lol. They certainly don't in UK.
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
In hindisght it was a risk.
They dont like bomb ir counterfit currency jokes here. Years ago in retail i had a US Secret Service Agent publicly scold me for making a joke about "How would you like to pay, if cash freshly printed, wet preferrably".
You know how it is, it's all for the lulz.
Sent from my Xoom using Tapatalk
I'm on sensation number 3. Both the others (one Taiwanese, one chinese) fried the mobo's
Not good.
woah
animaleyes76 said:
I'm on sensation number 3. Both the others (one Taiwanese, one chinese) fried the mobo's
Not good.
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This sounds silly but seriously?
Can you describe the experience?
Did they "pop" like mine or different?
UPDATE:
They shipped it "Overnight" but it took 2 days.
Arrived DOA, won't even power on under any conditions.
Back to the store I go.
datafoo said:
UPDATE:
They shipped it "Overnight" but it took 2 days.
Arrived DOA, won't even power on under any conditions.
Back to the store I go.
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I think you should really re-think the "luck" thing...the chance of someone getting all those defective phones is probably statistically very low.
On other note...people who have problems with their phones will post their problems on the forum. While people with no problem with their phones will be less likely to post that they have no problem with their phones...so the forum is really a biased measuring metric.
Anyway, I am running InsertCoin 3.4.3 with Bricked 1.6b1...smooth as my baby girl's butt.
ausaras said:
I think you should really re-think the "luck" thing...the chance of someone getting all those defective phones is probably statistically very low.
On other note...people who have problems with their phones will post their problems on the forum. While people with no problem with their phones will be less likely to post that they have no problem with their phones...so the forum is really a biased measuring metric.
Anyway, I am running InsertCoin 3.4.3 with Bricked 1.6b1...smooth as my baby girl's butt.
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LOL maybe ill consider luck.....naw.
I tell from my own firsthand experience in the service centers that this entirely normal.
The refurb handset they sent me was really bad condition cosmetically. That is a great surface indicator of potential problems and sure enough the unit is DOA.
Normally i run NRGZ sense 3.5 without issue. Roms are fine, this is a hardware issue.
And yeah we only really hear when there are issues, you are for sure correct about that LOL.
OK really need to say nice things about my local reps.
The store manager felt horrible for what had happened and was able to swap me for a brand new in the box unit. I pointed out that I paid full price $549 for the phone 90 days ago and he felt the same way.
Truth is, each time I've dealt with these people they have been so very helpful overall and this time went above and beyond because I know it's frowned upon to do what he did, but he put customer service first. That means everything to me.
Thank you TMoUS.
I am looking to get one of these but I am put off a LOT by user feedback on both this and the one X.
I vowed never to buy an HTC again after my Desire developed the random reboot overheat problem to the point where it was unusable. It should not randomly reboot not even once, thats just unacceptable!
Im reading random reboots issues here too, aswell as case damage, manufacturing faults, screen flickering etc.
Are these just rare cases or is it a real risk to get one of these phones?
Also if you root these phones I take it your warrenty is then void no exceptions, you cant even flash back to stock because of the tampered flag?
If so thats just way too risky incase it develops a fault a few months down the line.
The device is beautiful and the perfect phone but it looks like a risk. What do people who actually own the device or are thinking of buying it think?
I have had to relace this phone once. I had unlocked and rooted it. As far as I know the tampered tag only appears as long as HBoot detects SU present. When I sent that phone in I got it replaced without any issues.
As soon as you flash CWM the ***TAMPERED*** flag appears, but that can be removed be running an RUU after you have relocked the bootloader, you will then have stock ROM and ***RELOCKED***
Not sure if it can be removed after the OTA though? Not updated yet
I don't think you should worry too much. No phone is going to be 100% perfect, but with an increased focus in build quality from HTC and software fixes from devs here I'm confident with mine.
I should note that I am exchanging my one this week..the plastic part at the bottom of the phone is slightly "creaky" (doesn't seem move and I'm surprised I even caught it, but I'm veeery picky) so I'm gonna get a new one just in case. Other than that the build and overall quality is amazing. Samsungs plastic phones don't even cone close to HTC.
Sent from my HTC VLE_U using XDA
frazzeld said:
As soon as you flash CWM the ***TAMPERED*** flag appears, but that can be removed be running an RUU after you have relocked the bootloader, you will then have stock ROM and ***RELOCKED***
Not sure if it can be removed after the OTA though? Not updated yet
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Hmmm interesting. Mine just said ***UNLOCKED*** even after installing CMW.
Sent from my HTC VLE_U using xda premium
tgtoys said:
I don't think you should worry too much. No phone is going to be 100% perfect, but with an increased focus in build quality from HTC and software fixes from devs here I'm confident with mine.
I should note that I am exchanging my one this week..the plastic part at the bottom of the phone is slightly "creaky" (doesn't seem move and I'm surprised I even caught it, but I'm veeery picky) so I'm gonna get a new one just in case. Other than that the build and overall quality is amazing. Samsungs plastic phones don't even cone close to HTC.
Sent from my HTC VLE_U using XDA
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I had to return one with the exact same problem. Creaking when I pressed the speaker grille on the bottom. Brought it in and the next one they opened had the creak, too. Then he grabbed one from "the bottom of the pile" and it was fine. Also had to exchange my wife's because the sim cover was really loose and the button was kinda mushy. Still, I think I just for a couple with defects. Both replacements are completely without issue.
There's nothing much to say. I have this phone for a month. I have unlocked bootloader, set up recovery and rooted it and I have never seen a random reboot. I only learn that this could happen by reading the posts about it. And for now, the phone looks as beautiful as the day I received it !!
Haven't read too many horror stories. Compared to my previous HTC, MT4G, this thing is a dream. Old phone had creaky buttons, creaky housing, dust under the glass so bad you couldn't see notification in sunlight and just an overall crap design aesthetic. Compared to a plasticky Samsung, choosing this phone was a no brainer.
I've had no problems with this phone except for random reboots. But i believe that is a software issue as it hasn't happened since i flashed CM 9 on it. Build is absolutely amazing. It just feels premium in the hand.
Phone has been perfect and build quality is on par with my N1--
I upgraded from the hd2 that was an awesome phone, iv had the one s for a few weeks now and I have not had a single issue with it. To me the features of the phone overway the few falts it might have. I had to pay full price for the phone and I am vary happy with it. Also from my personal experiance I thing HTC has an awesome customer service and if I do have a problem with the phone in the future I'm confident htc will make it right. I honistly dont see any reason not get this phone.
Sent from my HTC One S
T-Mobile USA
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