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[Q] Loose Screen?

Is anyone having a problem with the screen, well the phone, clicking when you touch the corners? Over the past few days it seems like the actual phone and back cover are not connected tightly resulting in a click sound and feel when typing on the keyboard. I have tried to re-seat the back cover with no luck. I am going to try and get an exchange today but the whole design around a uni body phone worries me long term.

I've posted the same thing and you're not alone. What you can do is put a paper inside the case and it'd resolve your problem for now
Sent from my HTC Sensation 4G using XDA App

You need to return that **** asap!
Sent from my HTC Feeling.

There appears to be some build quality issues with some devices out there last night I discovered that vibrate doesn't work on my phone.

check out my 1st and 2nd post in this thread just called T-Mobile and they're overnighting my phone, I love this phone but this is the first phone I had to exchange twice

Mcp,
Unfortunately I have to go threw hell to get mine replaced since my wife is an employee.

Bad vibrations... lol
I noticed on mine the vibration is very mild compared to say the MyTouch 4G.

RickCain said:
Is anyone having a problem with the screen, well the phone, clicking when you touch the corners? Over the past few days it seems like the actual phone and back cover are not connected tightly resulting in a click sound and feel when typing on the keyboard. I have tried to re-seat the back cover with no luck. I am going to try and get an exchange today but the whole design around a uni body phone worries me long term.
Click to expand...
Click to collapse
I have it to, actually dont know if I should take it so seriously.
Yhe it clicks a little but nothing serious.

Yup, my one day old sensation also clicks and make that noise when I press on the bottom right of the screen, just like yours. Also, the capacitive buttons are unevenly lit. This is my second unit, and I am very disappointed. I returned the first one because of a wacky battery. Build quality on that one was perfect. I might return this unit also.
Any other folks with the same issue?
Sent from my HTC Sensation 4G using XDA Premium App

darkdelusions said:
Mcp,
Unfortunately I have to go threw hell to get mine replaced since my wife is an employee.
Click to expand...
Click to collapse
Just called walmart and they're out of stock and I can only return/exchange at that walmart I would just return it and go to another store but its more expensive. Guess I'll call tomorrow and do a warranty claim

mcp2009 said:
Just called walmart and they're out of stock and I can only return/exchange at that walmart I would just return it and go to another store but its more expensive. Guess I'll call tomorrow and do a warranty claim
Click to expand...
Click to collapse
How would you know if T-Mobile would do the warranty claim with a new device?
Sent from my HTC Sensation 4G using XDA Premium App

i got the same problem.. didnt think it was a big deal.. im more concerned about data issues and root.. got mine on craigslist so i cant exchange right? i would have to take it up with htc correct?

when you exchange it.. do they charge you again?
i sent in my phone and they ordered me a new phone i received a charge of 291 dollars ontop of the previous 280

mike2518 said:
How would you know if T-Mobile would do the warranty claim with a new device?
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
I already talked to them and they were ready to overnight the replacement phone but they said they couldn't because I'm in my buyers remorse period

the bottom right corner seemed loose for me too, but i din't care that much and now, after using it for about 2 weeks it fits tight. don't know what happened.

anyone with loose buttom right corner and now its tight ???
what did you do ??
mine is loose too !!!
thats my second unit too... the first one made crackling noises when typing messages. this one is better ... but with loose corner !!!

mine is more like a loose right side. you can physically feel the screen go in to the back cover

xnifex said:
mine is more like a loose right side. you can physically feel the screen go in to the back cover
Click to expand...
Click to collapse
Yes, my first unit was flawless, I would have kept it if not for the wacky battery. This one annoys me every time I press on the right lower portion. I'm weighing my options, I only have 3 days left to exchange/return it to walmart
Sent from my HTC Sensation 4G using XDA Premium App

Got the same problem.
Tomorrow i am gonna switch back covers and see if it is the issue.
I think when you take the back cover of to many times the right side will show this problem.
Greetz.

Happens to my phone as well only if I press the right point. That sounds come from the battery. Pull the backcover and press on the battery then you'll hear some clicks. But I couldn't figure out how to solve that. Even putting paper didn't help.

[Q] My volume rocker fell out!

I had my cracked screen replaced not too long ago from a guy online and he did a great job of it. Problem is my volume rocker fell out. He said he'd fix it, but I'd have to be without my phone for quite a while and that's a drag. It's also been a while since this happened and I'm afraid too much time has now passed to send it in.
Nothing appears to be broken on either the phone or the volume rocker, so I'm wondering if there is a relatively simple fix for this. Obviously I could just glue it, but I don't want to do that in case I break my screen again (you never know...).
Anyone have any ideas?

got any pictures?

Not terribly uncommon. If you bought it from a tmo store just call and see if they have a case to swap.

jayzusfk said:
Not terribly uncommon. If you bought it from a tmo store just call and see if they have a case to swap.
Click to expand...
Click to collapse
Well, I think it's well past the warranty. Think they would still go for it?
nonione said:
got any pictures?
Click to expand...
Click to collapse
I could give it a shot if you think it would help

JazzMac251 said:
Well, I think it's well past the warranty. Think they would still go for it?
I could give it a shot if you think it would help
Click to expand...
Click to collapse
I don't think it can be out of warranty. It hasn't even been a year since it was released.
Sent from my HTC Sensation 4G using xda premium

I think the warranty only lasts a month or so. It's been a lot longer than that.

JazzMac251 said:
I think the warranty only lasts a month or so. It's been a lot longer than that.
Click to expand...
Click to collapse
It has a one year warranty. I bought mine on Craiglist, the volume rocker fell out, I called HTC and got it replaced through the warranty department.
Sent from my HTC Sensation 4G using xda premium

oh, nice! So I should make it an HTC thing and not a TMO thing?

My volume rocker fell out about a month after I got this phone. I was playing angry birds and it just came out. I called HTC and they sent me a replacement back cover. Been using the new back now for a bit over a month and so far so good. Now if I can only figure out how to fix the power button issue of double clicking on occasion to wake the phone up and turn it off after the 2.3.4 update......

JazzMac251 said:
oh, nice! So I should make it an HTC thing and not a TMO thing?
Click to expand...
Click to collapse
Right, HTC would be the ones to hit up for a new back cover...they are really good about that stuff too ( i had problems with my MT4G memory card and had to call them). Tmobile does not have them, that's why warranty phones don't ever come with a back cover or battery
Sent from my HTC Sensation XE using xda premium

The volume rocker button is a known issue with HTC. I called today and gave me the number 1-888-356-2375 to replace the back cover. It is covered under HTC 1year warranty.
Mine fell out today.
Along with the 'stuck pixels' and crappy battery life, I cant wait to upgrade. It's too bad because i really like the phone overall.

It's not part of t-mobile's warranty (just the main device is) but if the store has any returned they can trade you. Otherwise, yeah, HTC will send you one if you don't mind the wait.
They're also supposed to be releasing a software update for the power-button issues.

Mine fell out as well today. I was going to ask if instead of sending me the black and grey housing, if I can get the aluminum one. Or aluminum "looking" one. I will post my results!
I also recently heard of a battery upgrade? instead of the original 1520 mah there is now the 1950 mah? Maybe with a little kicking and screaming about the volume rocker falling out and me having to have the new housing re-ghost armored + crappy battery life "even with custom rom and kernel" 6-7 hours if im lucky, they can throw it in. I do have a gift when it comes to being a barterer :-D

My volume rocker just fell out today! So I will be contacting HTC soon!!

Replacing HTC One S Battery

Hello I wondering if after say 6 months - 1 year of use if we could replace the battery of the HTC One S somehow because my limited knowledge tells me the battery capacity will be much lower after 6 month - 1 year of use.
Thanks!

RepusJonathan said:
Hello I wondering if after say 6 months - 1 year of use if we could replace the battery of the HTC One S somehow because my limited knowledge tells me the battery capacity will be much lower after 6 month - 1 year of use.
Thanks!
Click to expand...
Click to collapse
I highly doubt you can replace it yourself, the back is one whole peice, I'm gonna say that your gonna have to take it to a retail store so they can replace it for you bcuz I kinda asked the same question at the store and they said to just bring in the phone and we'll replace it for you but im not too sure about that, if you don't mind taking apart your phone to replace a battery you could buy a battery from amazon or eBay and just look up how to tear down the one s but the decision is all yours, its your device.....hopefully this kinda helped you
Sent from HTC one s

DONT DO IT URSELF LOL! why would u give him that idea
Sent from my HTC One S using xda premium

Lol my bad, maybe he wants to do it him self which I really wouldnt recommend at this point but each user makes his own decision, everyone is different....he may want to do it himself (i wouldn't recommend). Im just putting ideas out there you know whatever he chooses to do is his decision but he should think about the consequences should he choose to do it himself, but hey everyone is different so....think about it b4 you make a decision....
Sent from HTC one s

k1llacanon said:
DONT DO IT URSELF LOL! why would u give him that idea
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Umm, why not? I've opened my phone several times. The battery looks pretty easy to replace.

villainhalf said:
Umm, why not? I've opened my phone several times. The battery looks pretty easy to replace.
Click to expand...
Click to collapse
Dont quote me on this but I've read while it's not hard to take the back out, the battery appeared to be soldered or some other way permanently attached. Not the battery itself but the wires coming from it. I heard the wires aren't just a clip connection to the board but soldered or some other way
Sent from my HTC One S on Axiom S

HTC One S Screen Repair Directions | DirectFix
Check this video of One S disasembly out, it may be helpful. Removing the back cover doesn't seem hard at all and the battery is is not soldered, as you can see in the video (somewhere around 3:40 they remove the battery connector).

Lols he's making out that because hes opened the back means it'll be so easy to replace battery leave him to it and in a few months we won't see hik on xda because he does not have a one s anymore lol
Sent from my HTC One S using xda premium

k1llacanon said:
Lols he's making out that because hes opened the back means it'll be so easy to replace battery leave him to it and in a few months we won't see hik on xda because he does not have a one s anymore lol
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Allow me to disagree. It appears to be a very straight forward task. You have to:
1. Remove the two plastic covers
2. Unscrew 4 screws
3. Unplug the old battery and plug in the new one
4. Screw the 4 screws, mentioned in step 2
5. Place back the plastic covers
If that sounds dangerous to you, maybe you are probably right not to do it yourself.
P.S. I do not take any responsibility whatsoever for other people's skills or lack of skills and the potential damage they may cause to their devices

k1llacanon said:
Lols he's making out that because hes opened the back means it'll be so easy to replace battery leave him to it and in a few months we won't see hik on xda because he does not have a one s anymore lol
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
LOL. You're assuming that I don't have the technical skill to take apart a phone because you lack the ability. The One S isn't my first rodeo; the process is straight forward and even a halfwit monkey could do it. If you lack the technical skills of a halfwit monkey than excuse me for my disrespect and I admire your willingness to blend into a social setting with your illness. :good:
eminembdg said:
Dont quote me on this but I've read while it's not hard to take the back out, the battery appeared to be soldered or some other way permanently attached. Not the battery itself but the wires coming from it. I heard the wires aren't just a clip connection to the board but soldered or some other way
Sent from my HTC One S on Axiom S
Click to expand...
Click to collapse
My battery, nor the wires, were soldered. I was/am thinking about transferring to black casing.
EDIT: Z3ra7uL; You got to the video first :] Plus thanks to you.

villainhalf said:
My battery, nor the wires, were soldered. I was/am thinking about transferring to black casing.
Click to expand...
Click to collapse
have u found any black casing yet bro?

I dissasembled my device, it's not hard at all. Trust me, i'm engineer

Is there an sd slot in there? I would really like to put my 32 gig sd card in this phone. Sadly 16 is not enough.

musky said:
Is there an sd slot in there? I would really like to put my 32 gig sd card in this phone. Sadly 16 is not enough.
Click to expand...
Click to collapse
Nope, we're lucky enough to get flash memory.
Dr. Rick: not yet. The UK body is not compatible with the US S. It has a different bottom. I'm waiting for the black and red US S before continuing my experiment.
I am looking to see if the One J's battery is compatible with our phone. I'll Frankenstein a larger battery. As it stands I've bought a few extra one s batteries and to keep charged just in case of emergencies. The battery is really easy to replace.
Sent from my HTC VLE_U using xda premium

villainhalf said:
Nope, we're lucky enough to get flash memory.
Dr. Rick: not yet. The UK body is not compatible with the US S. It has a different bottom. I'm waiting for the black and red US S before continuing my experiment.
I am looking to see if the One J's battery is compatible with our phone. I'll Frankenstein a larger battery. As it stands I've bought a few extra one s batteries and to keep charged just in case of emergencies. The battery is really easy to replace.
Sent from my HTC VLE_U using xda premium
Click to expand...
Click to collapse
I thought someone said there was a cut down sd card in there...once he takes off the back, what's the black thing in the upper right of the back of the phone?

villainhalf said:
LOL. You're assuming that I don't have the technical skill to take apart a phone because you lack the ability. The One S isn't my first rodeo; the process is straight forward and even a halfwit monkey could do it. If you lack the technical skills of a halfwit monkey than excuse me for my disrespect and I admire your willingness to blend into a social setting with your illness. :good:
My battery, nor the wires, were soldered. I was/am thinking about transferring to black casing.
EDIT: Z3ra7uL; You got to the video first :] Plus thanks to you.
Click to expand...
Click to collapse
So the battery wires were just a clip like connection then?
Sent from my HTC One S on Axiom S

eminembdg said:
So the battery wires were just a clip like connection then?
Sent from my HTC One S on Axiom S
Click to expand...
Click to collapse
Yup check the video posted in this thread by z3ra7ul, post #7 its a real nice teardown vid

You guys seem to have this pretty well covered but just thought I'd include my experience as well. A few days ago I replaced the damaged housing on my International One S because somebody was interested in buying it but then wasn't interested in my asking price because the warranty was now void..
Anyway, it was super easy. Only difference is that, while the one in the video's lower cover just pops off, mine is double-sided stickied in an elaborate pattern and was rather difficult to remove. The sticky stretches out and needs to be put back into place. It was even more difficult to get it back on properly.. but I finally got it.
But yes, The battery is easy to get at, but I don't remember seeing a connector for it (but I wasn't really looking for it specifically.. just checking things out). So I wonder if the EU version is soldered and the US version is connector?

mmceorange said:
Only difference is that, while the one in the video's lower cover just pops off, mine is double-sided stickied in an elaborate pattern and was rather difficult to remove. The sticky stretches out and needs to be put back into place. It was even more difficult to get it back on properly.. but I finally got it.
Click to expand...
Click to collapse
Do you mean the used some double sided tape?

Basically you just need to pop off the top cover, then the bottom with a case opener, remove a few screws, then CAREFULLY dislodge the case from the rest of the device, be very careful here because if you use too much force the metal will bend! Then you can just use tweezers to pull the battery connector off and you can remove the battery.
http://www.engadget.com/2012/05/21/htc-one-s-teardown/

[Q] Volume Buttons fell off :(

Guys i was reading ebook last night when suddenly my volume keys fell off, and there are no genuine Replacement back cover available in my country, please guide me can i stick it with super glue? and which part i should use to put glue in? felt better to ask in fear of messing it up, or if anyone knows any site which delivers without need of paypal or credit cards.

Alipk52 said:
Guys i was reading ebook last night when suddenly my volume keys fell off, and there are no genuine Replacement back cover available in my country, please guide me can i stick it with super glue? and which part i should use to put glue in? felt better to ask in fear of messing it up, or if anyone knows any site which delivers without need of paypal or credit cards.
Click to expand...
Click to collapse
Maybe trying to go and repair it on the phone store?
Sent From Viperized Beats Sensation XE

I wouldn't suggest you to stick it with a super glue. It can damage your phone and get worse than now. Try to find someone, who works with that things. good luck!

Alipk52 said:
Guys i was reading ebook last night when suddenly my volume keys fell off, and there are no genuine Replacement back cover available in my country, please guide me can i stick it with super glue? and which part i should use to put glue in? felt better to ask in fear of messing it up, or if anyone knows any site which delivers without need of paypal or credit cards.
Click to expand...
Click to collapse
Yes they are cheap plastic, I'm afraid the back cover should be changed. You can also use the phone withour volume buttons, they are rarely used anyway. Adda widget on homescreen for volume control and you should be ok
Sent from my HTC Sensation Z710e using Tapatalk 2

reddvilzz said:
Maybe trying to go and repair it on the phone store?
Sent From Viperized Beats Sensation XE
Click to expand...
Click to collapse
There are many, but problem is they're not reliable, instead of fixing they may make it even worse
karolisdirma said:
I wouldn't suggest you to stick it with a super glue. It can damage your phone and get worse than now. Try to find someone, who works with that things. good luck!
Click to expand...
Click to collapse
Same Answer as above, if you guys know reliable site other than amazon or ebay, who supports various payment methods, i searched alot but couldn't find any
elvisypi said:
Yes they are cheap plastic, I'm afraid the back cover should be changed. You can also use the phone withour volume buttons, they are rarely used anyway. Adda widget on homescreen for volume control and you should be ok
Sent from my HTC Sensation Z710e using Tapatalk 2
Click to expand...
Click to collapse
Yup that is a good solution, but it'll not help once i'll plan to sell the device, buyer'll complain/reject bcoz of missing/faulty hardware keys
P.S I guess i have to buy replacement back cover, but don't know online store which will support other options than credit card or paypal, i checked here at local stores, but it isn't available here.

karolisdirma said:
I wouldn't suggest you to stick it with a super glue. It can damage your phone and get worse than now. Try to find someone, who works with that things. good luck!
Click to expand...
Click to collapse
i used super glue to put my newly ordered volume button on, works great :]

Do you know anyone in another country that can buy a new case for you and then post it to you?
tapped out from my sexy sensation XE

Big issue screen!!!!!

Hi everyone, i've noticed that this device is very very weak on the body ..
Let me exain this correctly..
2 days ago i drop my A9 from my bed to the floor ( 50 cm) and the screen turn into a very ugly face... i mean pixel issue like old television when u search frequencies..
I was very scary and i noticed that i just needed to make a pression on the screen to get back the clean pixels and the normal screen..
I think i must get back the A9 to HTC to get another one or repair it..
But this thing is very very weird...
First time i get this kind of things from an HTC device...

Will972 said:
Hi everyone, i've noticed that this device is very very weak on the body ..
Let me exain this correctly..
2 days ago i drop my A9 from my bed to the floor ( 50 cm) and the screen turn into a very ugly face... i mean pixel issue like old television when u search frequencies..
I was very scary and i noticed that i just needed to make a pression on the screen to get back the clean pixels and the normal screen..
I think i must get back the A9 to HTC to get another one or repair it..
But this thing is very very weird...
First time i get this kind of things from an HTC device...
Click to expand...
Click to collapse
I beleive It was a big fall which causes the big issue
If it's unlocked u.s version then it's covered under oh'oh warranty
HTC A9 is very beautiful device but the glass is curved 100% covering the front facing of the phone
This gives absolutely no chance if it falls on any side of the front
Good luck
Sent from my HTC One M9 using Tapatalk

It was very weird because the falling was very small.. i was amazed when i saw how much this device is weak..my old m7 had a big fall and never turn this way.. personally i'm from france andhtc told me to send the device to get it repair but personally i prefer to get a new one.. but it's impossible in my case because i bought it on Cdiscount and they told me that the warranty is available only for the htc themselves..
Now i wonder if i send it to repair or keep the device and buy a case :/..

Will972 said:
It was very weird because the falling was very small.. i was amazed when i saw how much this device is weak..my old m7 had a big fall and never turn this way.. personally i'm from france andhtc told me to send the device to get it repair but personally i prefer to get a new one.. but it's impossible in my case because i bought it on Cdiscount and they told me that the warranty is available only for the htc themselves..
Now i wonder if i send it to repair or keep the device and buy a case :/..
Click to expand...
Click to collapse
If I was you i will buy new+send to repair + sell when repair is done
Sent from my HTC One A9 using Tapatalk

imOJ said:
If I was you i will buy new+send to repair + sell when repair is done
Sent from my HTC One A9 using Tapatalk
Click to expand...
Click to collapse
Lol yes maybe if i had a black card loool.. no seriously i will send it to repair.. it's better to use warranty while it's available .. just some couples week without the A9 ..
But beware of your device guys .. he's easily breakable..
take care of him lol

I will make a video u will see what im talkin about .

If US phone from HTC....UH-OH!!!!! Use it.