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Apparently there are issues with TB losing 4g or 3g, most commonly when power cycling or at random. A battery pull might help but the only temporary fix I have found is to do a factory data reset which will bring back data services however it is by no means a complete resolve from what I have found. Speaking with a verizon tech I know these issues have been lifted up to fix whatever on the network side is causing this issue. So if you find yourself without data and a reset is not to big of a deal (which for me its not) I would recommend just resetting the device and then refrain from powering down your device until it is fixed
Do a factory reset
That worked well for me.
Sent from my ADR6400L using XDA Premium App
I did a reset, pulled the battery, and then spent three hours on the phone with tech support. Eventually I ended up tethering to my Evo, connecting the market, and downloading an app called "restart connections." It works very well.
On the plus side, you don't even have to power down the device when you use it.
Just thought I'd let you know about it, as it's much easier and more convenient.
I just got my TB yesterday coming from an EVO and Sprint's nightmare of a network. Phone lost data after about 3 hours and I had to Hard reset. I don't get it. I tried everything else. Airplane mode, pull battery, turn data off and on... ect. Reset fixes it. Love the phone it's WAY faster then my rooted EVO with sprint lovers ROM!!! The power cord hookup on the side is an epic fail tho. You cant use the kickstand with it plugged in!!
I must be lucky, I live in a suburb of Chicago, and go all over the burbs and the city for work, and I have had no signal issues. Actually, I am in my office now on the 33rd floor downtown, my coworker stopped by to check out the Tbolt, and we did a speed test, I got 5800kbs down and 5600kbs up. On 3g, I barely had a signal in my office, and would get 200 -300 kbs down in my office. Win! Plus, I have 2-4 bars consistent up here. LTE is awesome.
It wasn't a loss of signal. It lost internet connection. It would talk and text fine but no data.
Sen.droid said:
Apparently there are issues with TB losing 4g or 3g, most commonly when power cycling or at random. A battery pull might help but the only temporary fix I have found is to do a factory data reset which will bring back data services however it is by no means a complete resolve from what I have found. Speaking with a verizon tech I know these issues have been lifted up to fix whatever on the network side is causing this issue. So if you find yourself without data and a reset is not to big of a deal (which for me its not) I would recommend just resetting the device and then refrain from powering down your device until it is fixed
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Click to collapse
This is extremely amusing. Yesterday I spent the majority of the day trying to find people with the same issues I was having and I couldn't so this morning I woke up and I said screw it, its time to do a factory reset and that worked. Today I get online and there are about 10 different sites with people reporting the same thing lol. Anyway OP is right do a factory reset. I tried just about everything else and this was the only thing that worked. For those that don't want to have to setup their phone again don't be too worried about this. The device restores most applications and settings in said applications.
I did a factory reset and it did indeed get me data restored in my house. I'm still confused however because other people in my house have VZW and have full coverage all over the house including the basement which is where my room is. 1 has an HTC incredible, and the other a droid 2. 3-4 bars of 3G no problem. For me though i get mostly 1-2 bars without 1X and sometimes with, maybe 1 bar of 3G if i leave the phone still and dont move it. No 4G. I've tried changing the settings to 3G only, or 4G only and stuff like that. Nothing. I've also switched under settings ---> wireless and netorks ---> mobile networks ---> system select ---> changed it from automatic to home only which some people have said worked for them.
On top of all that my phone thinks im in queens LOL! Im just outside of washington dc. Ah the growing pains of a new phone! Now, when im outside my house... Thats night and day. Phone works perfectly! I get great 4G speeds all over my area. Never a problem. Hopefully VZW is aware of the issue and will resolve it shortly.
Hello i have a stock tbolt... I just rooted and clockwork my question is if I do a factory reset will I lose root or will I have any other issue thanks in advance
Sent from my ADR6400L using XDA App
Settings > Wireless & Networks > Mobile Networks > Acces Point Names > "menu" Reset to Default. What really sucks is when you are on 4G Wifi hosting several devices and you loose Mobile Network. People look at you and think "looser" while they are mooching of your 4G radio....
Works like a charm. Had to do this on my previous AT&T HTC Inspire.
Im in Philly and had no problems today.......
what a bummer. got the phone in the mail this morning and spent all day setting it up. just had to factory reset to get my data back. tried all of the suggestions in this thread and the other one and nothing would bring it back.
Meh, I hate this. Just got this phone today and no data on it while moms iPhone has perfect 3g. I am just gonna wait for some fix though since don't want to reset my phone every time I turn it off.
At least I have wifi
This loss of data issue is really starting to piss me off. I just spent the last hour setting my phone up again after doing another factory reset. Has Verison even said that it's an issue they're working on?
WilliamStern said:
This loss of data issue is really starting to piss me off. I just spent the last hour setting my phone up again after doing another factory reset. Has Verison even said that it's an issue they're working on?
Click to expand...
Click to collapse
Take it with a grain of salt but the guy at the VZW (official, not a fake store) store last night said he heard about an upcoming software update within the next few weeks. I highly doubt that, but the guy did actually seem to be on the up and up with what he knew about phones and technology, he didn't come across as one of those "dismissive, just trying to sell you everything under the sun" asswipes.
I sure do hope they get this resolved soon. I have no data in my own house, meanwhile other roomates, all on verizon have damn near perfect 3G coverage inside and hell 3G is good enough for me even though Verizon says im fully covered for 4G. I'll take 3G until they get all that fixed. Just give me something! Meanwhile my old G2 would get full service in house as well. I'm almost stuck having to still use that for a while and i probably will hold on to it for another month or two.
this is driving me crazy - I had 4G the first few days, but then kept getting the cycle 1x, 3g, 4g but with no data most of the time late last week (LA area). Then yesterday I had 4G but no data, and finally got it to connect to 4G after several reboots and cycles. Now it won't connect to 4G at all (in an area that had solid 4G early last week). I have done factory data resets, pulled battery, forced 3G, LTE and both in the service menu, pulled sim card several times, forced home and auto networks and data roaming on and off. I've about had it.
Either the 4G local towers have gone dark since Saturday morning, or my phone just won't connect to the LTE signal. At least with the EVO when I was stationary in a 4G tower area I would get and keep solid 4G and data all the time, and handoffs to 3G were quick and smooth. The radios and/or network in this phone are not ready for prime time.
Same story as everyone else (I've tried everything--phone isn't rooted). No 4g in my area, so I don't expect that. What I do expect is to get solid 3g when my friend next to me on his droid is getting solid 3g. I'm stuck with 1x, and even that goes in and out...
same here. I think it's more of a provisioning issue than an issue with the device.
I'm pretty sure restoring default doesn't fix problem as I tried going from one ROM to the next and all are getting the same thing.
zeavott said:
same here. I think it's more of a provisioning issue than an issue with the device.
I'm pretty sure restoring default doesn't fix problem as I tried going from one ROM to the next and all are getting the same thing.
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Click to collapse
^^
Had this same issue on my X. This is a network issue, IMO. Either that, or Qualcomm has some 'splainin' to do...
Anyone else in the NYC area having data issues? My data connection went down around midday today and hasn't returned. I called Verizon and they said that several towers were down in the area, but a friend with a Droid Incredible had a solid 3G connection this evening. I'm wondering if this is an issue with my phone or if it's the network.
I'm running a rooted TB with Virus ROM.
im in new york my service been good all day...I travel from queens to bronx
SmokingPope said:
Anyone else in the NYC area having data issues? My data connection went down around midday today and hasn't returned. I called Verizon and they said that several towers were down in the area, but a friend with a Droid Incredible had a solid 3G connection this evening. I'm wondering if this is an issue with my phone or if it's the network.
I'm running a rooted TB with Virus ROM.
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Click to collapse
I'm not in NYC, but in Northern NJ (Paramus) I haven't had any data outages whatsoever.
I was In nyc today all day and my data was fine
Sent from my ADR6400L using Tapatalk
In central NJ here. Sporratic data all day long. Sometimes can't even send/receive texts.
I traveled from Jersey City (2 miles from downtown NY) to Montvale in North Jersey without any issues.
ilogik said:
I traveled from Jersey City (2 miles from downtown NY) to Montvale in North Jersey without any issues.
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Click to collapse
Hey, you were right up by me!
Downtown NYC and South Shore of Long Island.....had 4g all day....no blips at all!
Jersey city here... no problems at all
Thanks for the feedback. Going to flash a couple of new kernels and see if that might be the issue. Flashing back to stock hasn't helped, though, so I'm not hopeful.
cypherx82 said:
Hey, you were right up by me!
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Small world
I live in Central Jersey too and was having problems during the day. My phone seems fine now though.
In the event that I'm not the only person in all of NYC having issues, I'll post a quick follow up before calling it an evening. I've tried flashing back to stock, flashing a new kernel, toggling the radio off and on, multiple battery pulls, basically anything I could think of and nothing has worked. I called Verizon again and they said they still have towers out in the NYC metro area. I was encouraged to wait until tomorrow to see if data returns.
Here's hoping that I will wake up to a solid 4G connection.
Try Jcase's LTE on/off app. It may fix your issue if it somehow went to off.
https://market.android.com/details?id=net.andirc.lteonfoff
I didn't lose connection yesterday, but my battery drained faster than it ever has since I got the phone. I chalked it up to network issues and the 4G radio searching for the signal. I didn't really use my phone at all yesterday, but at like 5:30 I noticed my phone was really hot.
The drain was ridiculous - over 50% in about 3 hours.
I do have the LTE On/Off app, but thanks for the suggestion. I've tried swapping between every different radio available on that app and no luck with anything. I can't get 4G, 3G, or 1x data connection.
Verizon is saying that they are still working on network issues in the NYC metro area. It seems completely insane that I'm the only one having this issue though. I don't know much about how cell networks operate, but is it possible that there is a network issue that is affecting me and no one else on this board? That seems extremely implausible, but maybe it's just something that I don't know enough about.
I have to live with it for today, but if it's not sorted by end of day today I think I'm due for a return.
SmokingPope said:
I do have the LTE On/Off app, but thanks for the suggestion. I've tried swapping between every different radio available on that app and no luck with anything. I can't get 4G, 3G, or 1x data connection.
Verizon is saying that they are still working on network issues in the NYC metro area. It seems completely insane that I'm the only one having this issue though. I don't know much about how cell networks operate, but is it possible that there is a network issue that is affecting me and no one else on this board? That seems extremely implausible, but maybe it's just something that I don't know enough about.
I have to live with it for today, but if it's not sorted by end of day today I think I'm due for a return.
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Click to collapse
I have a feeling it's affecting me as well... the only difference is that my phone still says I have service. The reason I think it's affecting me is the ridiculous battery drain I've been experiencing the last 2 days.
Typically, I get around 3-5% battery loss every hour... I like that rate. Yesterday and today I'm getting 15-25% battery drain ever hour and my phone is very hot
I turned off the 4G radio a few minutes ago and I'll see if that has any affect
Both of you should:
1: Pull the Battery
2: Remove the Sim Card
3: Put Battery back in
4: Boot the Phone WITHOUT the Sim Card
5: Once it boots and gives you errors, shut down the phone
6: Put SIM back in and boot normally
This allows the phone to Re-Register on the Network. See if that helps.
I had connectivity issues yesterday, but so far its been fine today (tethering).
I'm in the financial district
aznxjz said:
I had connectivity issues yesterday, but so far its been fine today (tethering).
I'm in the financial district
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Click to collapse
good to hear they got it fixed
So I have seen other people with network issues about the phone switching from 3G to 4G and so on and I had some of them but never to this extent.
Normally my house is on the fringe of 4G so my phone will usually stay on 3G most of the time. Yesterday while I was at home I was getting 4G, strong 4G and I was pretty happy about this. When I left and went into a 3G area I no longer get 3G, at all. But when I go back into a 4G area I get it just fine, and im at work right now and have perfect 3G on my galaxy tab but no data at all on my charge, not even 1X. Has anyone else experienced this? I have tried forcing 3G only but nothing happens, its as if somehow my phone is only allowing 4G.....
BTW im on stock EE4 not rooted or anything
EDIT: Forgot to mention that I have had a problem in the past where it wouldnt pick up any network, so I would reboot and all would be well. I have rebooted countless times and it doesnt fix anything....
Its your sim card 100%. Get a new one.
I have my phone forced to 3g as there isn't any 4G around here and several times a day it will just drop 3g for 5-10 minutes for no reason at all. I still have good service but drops the data.
I don't have any solutions, but you're not alone!
Sent from my SCH-I510 using XDA Premium App
Ok I think ill go to verizon today to get a new sim card. Its been over 24 hours and now it has stopped connecting to 4G as well, I just went out to lunch to test it. Hopefully this will help!
I've had some data issues in the past, but the past few days have been a nightmare. I'm in NYC, so I'm not sure if it's related to the storm damage. Is anyone else having a horrible data connection?
Talked with VZW due to bad data the last few days in my area out in Cali.
We had a fairly lengthy conversation about a lot of things, including the no 4G yet in my town.
During our conversation, they did mention that their network was hit hard in NY due to the storm and that they are still trying to get everything back up.
So I would venture to say that you aren't the only one in your area with issues right now.
As for me and my complaints, somehow they managed to switch 4G on in my hometown, within 2 hours of my call.
I'd love to think my complaining was what made them switch on 4G here, but that's not at all likely, lol.
Just amazed and happy to see it finally arrive to my small town up here in the hills...
Hopefully they get things back in order for all you out that way here real soon.
It appears to be due to Hurricane Sandy. I noticed the EHRPD network not working at times when I loose LTE and get switched to 1X
Sent from my ADR6400L using xda app-developers app
Yeah new York was hit hard. that should of been a no brainer why your data was flaky lol. I remember this past summer we got hit by a big storm and lots of areas couldn't send texts or phone calls or data was out. Took Verizon about a week total to get everything back to normal.
Sent from my SHIFTAO5P using Tapatalk 2
It would be a no brainer if it started right after the storm. But it just started about 3 days ago... Especially when opening apps, connection drops multiple times in just a couple of seconds.
I was stuck on 3G for the past few days. Just got LTE back this morning.
I still have the froyo-GB radio. Been a solid performer, so I never changed it...
Duely blundered from my thunderdolt.
mdeblaz said:
It would be a no brainer if it started right after the storm. But it just started about 3 days ago... Especially when opening apps, connection drops multiple times in just a couple of seconds.
Click to expand...
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What rom you using?
Sent from my SHIFTAO5P using Tapatalk 2
Dark Jedi said:
What rom you using?
Sent from my SHIFTAO5P using Tapatalk 2
Click to expand...
Click to collapse
Fully stock, never got around to rooting this phone...
The worst effect of the data drops is while typing, either with Swype, swift key, or even the stock keyboard... The data drops cause severe lag and stuttering. Making you miss words
I've been having absolutely terrible data in my area since long before the storm. I'm done with Verizon after my contract. But, I'm strongly considering paying the ETF asap and swapping the Tbolt for either an Evo LTE or a SIII on Sprint.
I'm having issues in NH as well. I've had data drops for as long as I can remember, but it seems to have gotten worse the past couple weeks.
Last night I had weird data issues that lasted about 3 hrs with it constantly switching from 4g to 3g to 1x then no signal at all. Then no 4g with 3g to no data only. After 1 am it seemed to be fixed and no more constant switches between 4g, 3g, 1x, no signal. Will continue to watch it and see if was just a fluke or a one time deal.
I know last year when my sister and mother went to NYC they had issues with data and cell signal itself. Only time they had no problems was when they was in their hotel room that was on the upper floors. I remember listening to Howard stern awhile back and he complained about Verizon service being spotty in NYC. I would say maybe its the city layout but haven't heard other major cities having issues like that.
Sent from my SHIFTAO5P using Tapatalk 2
I've got my Nexus 5 and its great and all that but I find it cannot get a decent hsdpa connection on vodafone. My old Galaxy Nexus had no issues but the Nexus 5 is stuck with an E data connection?!
This is on a new SIM.
Anyone having issues?
I've heard nothing, either here or on the OcUK forum, which is almost all UK users. Have you looked on the Vodafone forum?
I'm on Vodafone too, got the 5 on upgrade so they gave me a new sim too. I can connect alright to 4g, it's a bit flakey where my home is (outside the m25) but fine at work (inside m25 but not central london, sort of south west!). When I'm connected it's pretty fast.
If anything though, I noticed when I lose 4g it tends to shove me onto 2g and not 3g :/ Check the coverage you're supposed to get on http://www.vodafone.co.uk/our-network-and-coverage/uk-coverage-map/ then if should be ok (as it worked before for you) give them a shout.
Could either be vodafone being rubbish (happens to me a lot anyway) or a dodgy phone.
Edit: attached a screenshot of my current download/upload speeds- they're not that brilliant, it seems to vary a lot. the best i've seen is 26mbps down.
thunderstorm654 said:
I'm on Vodafone too, got the 5 on upgrade so they gave me a new sim too. I can connect alright to 4g, it's a bit flakey where my home is (outside the m25) but fine at work (inside m25 but not central london, sort of south west!). When I'm connected it's pretty fast.
If anything though, I noticed when I lose 4g it tends to shove me onto 2g and not 3g :/ Check the coverage you're supposed to get on http://www.vodafone.co.uk/our-network-and-coverage/uk-coverage-map/ then if should be ok (as it worked before for you) give them a shout.
Could either be vodafone being rubbish (happens to me a lot anyway) or a dodgy phone.
Edit: attached a screenshot of my current download/upload speeds- they're not that brilliant, it seems to vary a lot. the best i've seen is 26mbps down.
Click to expand...
Click to collapse
I just checked the voda site and they make claim that there are some issues in my area. I'll survey the office, see who else is on Voda and see if they're getting stuck on 2G.
thunderstorm654 said:
I'm on Vodafone too, got the 5 on upgrade so they gave me a new sim too. I can connect alright to 4g, it's a bit flakey where my home is (outside the m25) but fine at work (inside m25 but not central london, sort of south west!). When I'm connected it's pretty fast.
If anything though, I noticed when I lose 4g it tends to shove me onto 2g and not 3g :/ Check the coverage you're supposed to get on http://www.vodafone.co.uk/our-network-and-coverage/uk-coverage-map/ then if should be ok (as it worked before for you) give them a shout.
Could either be vodafone being rubbish (happens to me a lot anyway) or a dodgy phone.
Edit: attached a screenshot of my current download/upload speeds- they're not that brilliant, it seems to vary a lot. the best i've seen is 26mbps down.
Click to expand...
Click to collapse
On Vodafone pay monthly (in contract for another 3 months) , tomorrow will move to 4g got 7 days to test it out. Live in London and coverage should be ok. One other thing did u get the sky sport offer package? And does it work, I think sky is doing some updates to make it work with N5.
Sent from my Nexus 4 using xda app-developers app
chenga28 said:
On Vodafone pay monthly (in contract for another 3 months) , tomorrow will move to 4g got 7 days to test it out. Live in London and coverage should be ok. One other thing did u get the sky sport offer package? And does it work, I think sky is doing some updates to make it work with N5.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I went for spotify premium as I have sky sports at home anyway. But my friend also has the N5 and he said sky go isn't working yet... I'm sure they'll update soon hopefully.
thunderstorm654 said:
I'm on Vodafone too, got the 5 on upgrade so they gave me a new sim too. I can connect alright to 4g, it's a bit flakey where my home is (outside the m25) but fine at work (inside m25 but not central london, sort of south west!). When I'm connected it's pretty fast.
If anything though, I noticed when I lose 4g it tends to shove me onto 2g and not 3g :/ Check the coverage you're supposed to get on http://www.vodafone.co.uk/our-network-and-coverage/uk-coverage-map/ then if should be ok (as it worked before for you) give them a shout.
Could either be vodafone being rubbish (happens to me a lot anyway) or a dodgy phone.
Edit: attached a screenshot of my current download/upload speeds- they're not that brilliant, it seems to vary a lot. the best i've seen is 26mbps down.
Click to expand...
Click to collapse
Hi Ordered another on Vodafone 4G and just got the phone and sim 30 minutes ago. I noticed the Signal was showing as LTE prior to downloading the 139MB forced update and then when it restarted it was showing 4G, So could it be the case that This is the same handset in the states or at least the band setup is at software level ?
Also The Speed I am getting on 4g is really disappointing because I was looking forward to getting more and also, I disable my Data connection but noticed that Wifi even though showing as connected is not able to browse the web or do anything data related. This is worrying.
Attached is my speedtest, I will be doing further test at every hour and will post the results as well.
Also the Postcode where I did this test is given here : TW8 9AX
saayinla said:
Hi Ordered another on Vodafone 4G and just got the phone and sim 30 minutes ago. I noticed the Signal was showing as LTE prior to downloading the 139MB forced update and then when it restarted it was showing 4G, So could it be the case that This is the same handset in the states or at least the band setup is at software level ?
Also The Speed I am getting on 4g is really disappointing because I was looking forward to getting more and also, I disable my Data connection but noticed that Wifi even though showing as connected is not able to browse the web or do anything data related. This is worrying.
Attached is my speedtest, I will be doing further test at every hour and will post the results as well.
Also the Postcode where I did this test is given here : TW8 9AX
Click to expand...
Click to collapse
Haha, that's weird, you're not far from where I am. I'm currently in TW16. I just tried it again, and got 22.21mbps down and 14.91 up. I've never seen an upload speed as fast as yours but obviously we care about download more!! weird.
When I'm at home though (GU24) the 4g is a lot flakier. in fact the signal full stop has been dropping left right and centre last night, it was fine the first couple days but last 24 hours have been dodgy. I can't work out if it's the area or the phone. On my N4 i had to force it to 2g cos the 3g was so bad, so I even tried that with the N5, but the signal still kept randomly dropping then reconnecting. Frustrating. Don't know if it's phone, vodafone, or both!
thunderstorm654 said:
Haha, that's weird, you're not far from where I am. I'm currently in TW16. I just tried it again, and got 22.21mbps down and 14.91 up. I've never seen an upload speed as fast as yours but obviously we care about download more!! weird.
When I'm at home though (GU24) the 4g is a lot flakier. in fact the signal full stop has been dropping left right and centre last night, it was fine the first couple days but last 24 hours have been dodgy. I can't work out if it's the area or the phone. On my N4 i had to force it to 2g cos the 3g was so bad, so I even tried that with the N5, but the signal still kept randomly dropping then reconnecting. Frustrating. Don't know if it's phone, vodafone, or both!
Click to expand...
Click to collapse
I guess its fingers crossed then. I ll know when I get home tonight as there is Vodafone Mast right on top of the building I live in SE20. SO hopefully that shouldn't be too bad, but this wifi issue is not very comforting.
Another Test Done.. Looks better now.
saayinla said:
Another Test Done.. Looks better now.
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Click to collapse
I'm gettin 26mbit indoors, havent tested it outdoors with full signal yet...since my 6GB data plan isnt active for 2 weeks and i just managed to burn through 400MB
bleets said:
I'm gettin 26mbit indoors, havent tested it outdoors with full signal yet...since my 6GB data plan isnt active for 2 weeks and i just managed to burn through 400MB
Click to expand...
Click to collapse
I think we have 3 months Data test drive with Vodafone where we can consume unlimited amount of Data.
saayinla said:
I think we have 3 months Data test drive with Vodafone where we can consume unlimited amount of Data.
Click to expand...
Click to collapse
Got switched over this afternoon to 4g, in the City London very fast, when I was walking home done another speed test hitt alomst 47 down and 15 up. Already chewed through 700mb today, setting up phone from scratch. Anyhow impressed so far, in pay monthly contract for another 3 months will then decide who to sign up with.