Gtalk Static/No Sound from Recorded Videos - Eee Pad Transformer Q&A, Help & Troubleshooting

My wife has the Transformer running 3.2. When she records a video, the video will record, but no sound will produce. Also, when using gtalk, the video will display, but nothing can be heard except static. I made sure the volumes were up. Shes only had it for about 2 weeks now. Any suggestions?

Were any kind of modifications done to it? Rooted or anything?
Have you tested the mic by using the Sound Recorder program that comes with the TF stock to see if the microphone records anything?
You could have a unit with a defective microphone. This issue has popped up on this forum before with another user reporting static and unresponsive mic, the user had it exchanged and the problem was not there in the replacement.
You can try doing a factory reset if you exhaust all options but if it's still there and you can't get any recording done in Sound Recorder, your only option is to swap with the retailer or RMA with Asus (which is an absolute nightmare).
If I were you I would just swap with retailer as fast as possible before the return period expires. Anything is better than having to deal with Asus because you "think" it works. Better safe than doing and RMA with the devil.

not rooted. yes we tested the mic by trying the variuos voice command options. im going to try a hard reset now and if its still there, i will return it to best buy.

No success. Returning tomorrow.
Sent from my Xoom using Tapatalk

garbled static in audio when using internal mic
i am getting garbled static on all audio when recorded using the internal mic. worked fine when plugged in with a headset/mic combo. planned to return to retailer but the issue wasnt discovered until too late...just missed the exchange date by 2 days...
hope theres a fix, really dont want to send it in to asus from what ive heard of the horror stories... any help is greatly appreciated.

I returned it for an iconia. Didn't want to take the chance of the same issue happening again.
Sent from my Xoom using Tapatalk

Related

Dead Mic

So I think that my mic died and I'm looking to see if anyone else has experienced this.
1.People on the other end can't hear me, I can hear them fine.
2. When I've recorded a video, the sound playback was nothing but a static, hiss.
I've made no changes whatsoever to the device in a few weeks or so. I've gone through all the settings that I can think of, but I'm still taking suggestions. Thanks gang
Bolted
I had this happen on my incredible from time to time and a restart would resolve it.
Sent from my ADR6400L using Tapatalk
i had this same problem. I called Verizon and they overnighted me a new one, no charge to me, I just had to get the old one back to them in 5 days. They sent a label with it as well. They said they were going to send me a like new replacement. I said I wanted a new one and they said they would send one. It came in OEM packaging, just phone and back cover. whether its new or 'like new' it was immaculate.
I've rebooted a few times thinking the same thing.
I did have my Dinc replaced when the external speaker fried, but that was kind of a progressive failure.
Any more thoughts or ideas are welcome.
Bolted
So I tried using the speach to text, and there's noresponse from the mic. This is just a drag.
Bolted
Well I've tried the voice search and that works. Now the speech to text works as well actually that's what I'm using to make this post. This is just weird. If it weren't so late I could call somebody to test it and see if they can hear me now.
Bolted
Latest: So, this all started yesterday. I flashed an updated radio and the problem continued. This morning I was able to flash a corrected radio update and so far have been able to make two consecutive, successful and troublefree voice calls. I hope that was all there was to it (crosses fingers, knocks on wood, etc.).
Bolted
I've got a friend who has this issue. What radio did you use to fix it.
It's not fixed, I'm still trying to sort it out. For a time I thought that it may have had something to do with the headphone jack, but it wasn't.
My next random thought was to try a different kernel. This one: a.zip seems to be working so far. I haven't had but maybe two or three calls since flashing it and no need to call anyone. Every once in a while I'll do a Voice Search, or a Voice to Text text message, and it's worked. I'll try a Voice Recording or Video as well.
The only other thing that I can think to do is call Verizon and say, Hey, manufacture's warranty.
Before I forget, the kernel is one of Adrynalnye's. Let me know how things go with your friend's device.
Talked with Level 2 tech support and the guy pretty much said that there's nothing that he can do and it certainly sounds like a bad mic. New device will be here tomorrow. Here's a Blinding Flash of the Obvious though, meanwhile I can just use my Bluetooth earpiece...duh. lol

[Q] Clicking/Popping when placing/ending calls

I'm on TMOUS and about 90% of times when placing or ending calls, my phones speaker will emit a popping/clicking sound. It's not really a deal breaker per se, but it's starting to annoy me more and more. I've only had the device for about a week. I've called HTC and they don't recognize that as a common issue, I've factory reset it, and I've loaded 5 different roms. The problem shows up in all locations and with or without wifi calling too! The audio quality is a little low but generally great during all calls on both ends of the line. This issue only shows up when I press call, or press end.
Anyone else experience this? Should I just return it for another unit?
Sounds like a hardware issue. Get a warranty exchange thru T-Mobile. Just make sure to revert to stock if ur not already.
Sent from my SENSATIONal 4G using Xda App.
The more I thought about it, the more it was bugging me that a $500 phone did that. So, I took it back and got a new one, guess what, no popping noises. Nice!!!

[Q] Skyrocket mic issue? or software?

Hi,
I was very excited to get my Skyrocket, but after a day of using it, people I called to reported that there's a weird problem with the call audio quality. For a few seconds my voice seems to be muted out, like speaking very distant. This has gone on for many calls at different locations.
Frustrated, I sent the first one back and got another one. It came today and I was very excited. I tried it and there was no problem. Then a couple of hours later, the same problem came on.
This is really weird. I don't think it's a hardware problem since it has happened on both phones, the second of which is brand new. Makes me wonder if it's a software problem. But this did not happen on my HTC Inspire which had the same set of apps as the Skyrocket.
Does anybody encounter the same problem? Know any tests/ fix for the issue? Or even heard of something similar?
Do you have a case on your phone? If so, perhaps it's covering the mic???
Sent from my SAMSUNG-SGH-I727 using XDA App
I've noticed this phone needs to be right up On Your face for anyone to hear you..
Sent from my SAMSUNG-SGH-I727 using XDA App
Disable the setting that is mic noise cancellation, that's what is causing it.
Sent from my Rocket that is in the Sky!
I am having the same issue where my voice seems fading/distant according to anyone I talk to. I exchanged it once and still have the same problem. I don't really know the problem so I just use BT headset for calls.
Longcat14 said:
Disable the setting that is mic noise cancellation, that's what is causing it.
Sent from my Rocket that is in the Sky!
Click to expand...
Click to collapse
Mines not on
Sent from my SAMSUNG-SGH-I727 using XDA App
nap286 said:
Mines not on
Sent from my SAMSUNG-SGH-I727 using XDA App
Click to expand...
Click to collapse
Hmmm... my phone was doing the same thing, turned off noise cancellation, fixed.
Sent from my Rocket that is in the Sky!
I have had the identical problem as the original poster. I received my Samsung Galaxy S II Skyrocket on January 18, 2012. Starting immediately, during phone calls, the other party would tell me that my voice cut out, sounded distant and tinny for a few seconds at a time. When using a bluetooth headset, the problem never occurs, so I ruled out the mobile network as the cause of the problem. I do not have a case for my phone, so that is not the cause of the problem.
I exchanged the phone for a brand new Skyrocket, which I received on February 3, 2012. Same problem with the new phone. I am nearly sure the problem is with the noise cancellation hardware/software. It seems to get worse if I hold the phone touching my ear (the noise cancellation microphone is on the top edge, near where the phone will touch the ear).
Besides this defect, I like the phone a lot. Now I must decide whether to use the phone with noise cancellation turned off, or give up on Skyrocket, return the phone, and choose another Android phone.
Are all Skyrocket owners using their phones with noise cancellation turned off? This is a very serious defect.
krazylove said:
I have had the identical problem as the original poster. I received my Samsung Galaxy S II Skyrocket on January 18, 2012. Starting immediately, during phone calls, the other party would tell me that my voice cut out, sounded distant and tinny for a few seconds at a time. When using a bluetooth headset, the problem never occurs, so I ruled out the mobile network as the cause of the problem. I do not have a case for my phone, so that is not the cause of the problem.
I exchanged the phone for a brand new Skyrocket, which I received on February 3, 2012. Same problem with the new phone. I am nearly sure the problem is with the noise cancellation hardware/software. It seems to get worse if I hold the phone touching my ear (the noise cancellation microphone is on the top edge, near where the phone will touch the ear).
Besides this defect, I like the phone a lot. Now I must decide whether to use the phone with noise cancellation turned off, or give up on Skyrocket, return the phone, and choose another Android phone.
Are all Skyrocket owners using their phones with noise cancellation turned off? This is a very serious defect.
Click to expand...
Click to collapse
No problem on mine.... with or without noise cancellation... in spite of what you said, it does sound like a network issue... do you notice this everywhere, or just in some locations?
Sent from my SGH-I727R using xda premium
shaggyskunk said:
No problem on mine.... with or without noise cancellation... in spite of what you said, it does sound like a network issue... do you notice this everywhere, or just in some locations?
Click to expand...
Click to collapse
It has occurred in many different locations.
In the course single phone call, I can experience the problem using the handset, then switch to a headset and the problem stops, and then go back to the handset and the problem picks up again. I am going to start using the handset with noise cancellation turned off, and I'll report back on how that works.
krazylove said:
It has occurred in many different locations.
In the course single phone call, I can experience the problem using the handset, then switch to a headset and the problem stops, and then go back to the handset and the problem picks up again. I am going to start using the handset with noise cancellation turned off, and I'll report back on how that works.
Click to expand...
Click to collapse
My observations:
No issues when using bluetooth headset or loudspeaker.
I experience the problem when using the wired headset, and handset with or without noise cancellation.
I probably have a defective phone but did not bother to exchange it again. I use bluetooth headset all the time.
lyndone58 said:
My observations:
No issues when using bluetooth headset or loudspeaker.
I experience the problem when using the wired headset, and handset with or without noise cancellation.
I probably have a defective phone but did not bother to exchange it again. I use bluetooth headset all the time.
Click to expand...
Click to collapse
Had the same problem as you. I got a SIM replacement and turned off noise cancellation.
Mic Issue Continues
After looking into reviews of this phone, and subsequently buying one in June, I can't believe I missed this issue. Alas, over the past few months, most recipients of my calls as well as callers to me cannot hear me unless I'm speaking loudly into the phone. To make matters worse, I can't simply tilt the phone to my mouth and back to my ear because the motion sensor will activate the screen and my cheek will touch the "end call" button. I have already turned off noise suppression and still, it's a problem. I have already "talked loudly" and then normally, and still, no dice. I have also switched to speakerphone, then back to normal and still, no dice. This is painful. It makes the "phone" useless. (I have not tried switching to Sky ICS.)
Has anyone found a solution to this design flaw besides a headset? Will adjusting the mic gain work? If so, what code do I need to adjust the mic gain?
Rooted Skyrocket. AOKP Milestone 6
My wife is having this exact same problem on her Skyrocket too.
She was on the official ICS from ATT and then I tried CM9 and nothing seems to make any difference.
Anyone found any more info?
You think it's worth exchanging the phone or just a bad design in the hardware?
SimonNWalker said:
My wife is having this exact same problem on her Skyrocket too.
She was on the official ICS from ATT and then I tried CM9 and nothing seems to make any difference.
Anyone found any more info?
You think it's worth exchanging the phone or just a bad design in the hardware?
Click to expand...
Click to collapse
I hear installing the Sky ICS ROM may solve the problem. If that is the case, then it is not a hardware design flaw but possibly noise suppression run amok (regardless of whether the option is unchecked). That would seem to be consistent given the mic location has not changed in the Galaxy line of phones. Further, speakerphone works flawlessly.
If Sky ICS works or if I find a "mic gain" solution, I will report back.
guys try rooting ur skyrocket and flashing a new kernel

[Q] TF700 Microphone Quality

I bought the TF700 about a month ago, and have noticed that the recording volume of the microphone is low. It does work, but it makes Skype, Google Hangouts, Google Talk all difficult to use as you have to talk loudly in to the mic for the other person to hear you, if I look at the screen and talk normally, the person on the other end cannot hear what i am saying.
Also when recording video, it does pick up sound, but even with the volume turned up full you cannot hear the audio on the recording very well.
Is this typical of all TF700s or should I be looking at changing it?
My children have the Acer A100 and that has a similar issue but its well document with the explanation being a poor quality microphone. I wondered if it was the same with the TF700 but I have not been able to find any similar complaints online.
Any feed back from TF700 owners would be appreciated.
Thanks
Mark
Might be another hardware deficiency slipped under the fence by Asus.
I'll check mine and report back.
i do skype and hangout on my Infinity and haven't had any such issues. interestingly, i DO have such issues on my iPad2.
maybe there's a mic level setting that's somehow gotten messed up? are you sure your case isn't blocking it perhaps? maybe it's just a defect?
doody.
MrDoody said:
i do skype and hangout on my Infinity and haven't had any such issues. interestingly, i DO have such issues on my iPad2.
maybe there's a mic level setting that's somehow gotten messed up? are you sure your case isn't blocking it perhaps? maybe it's just a defect?
doody.
Click to expand...
Click to collapse
There is no case on it, so cant be that. I phonex Asus tonight and they had me do a data wipe, but it made no difference, the kids much cheaper A100 works far better than my TF 700 in any app tbat uses the mic, and tge mic in the A100 has been highlighted as poor quality.
Anyway got an Rma number from Asus so guess ill be tabletless for a while.
Thanks for the feedback
markjano said:
There is no case on it, so cant be that. I phonex Asus tonight and they had me do a data wipe, but it made no difference, the kids much cheaper A100 works far better than my TF 700 in any app tbat uses the mic, and tge mic in the A100 has been highlighted as poor quality.
Anyway got an Rma number from Asus so guess ill be tabletless for a while.
Thanks for the feedback
Click to expand...
Click to collapse
Bummer...
I did check my mic...I found it to work well.
Hello,
I have exactly the same issues. Mic volume level is very low and it's almost impossible to use skype etc. Did anyone by a chance found a solution? Maybe some app to adjust/boost mic sound level?
Thank you!
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Naki23 said:
Maybe some app to adjust/boost mic sound level?
Click to expand...
Click to collapse
Hello,
I'm also looking for an app to control my microphone. Last summer, I bought my tf700t and, suddenly, the microphone is no longer working since couple days. If I'm taking a video or using Skype, the sound is noisy and extremely loud.
Maybe I need to use the warranty, I don't know.
If, by any chance, you have a clue to help me out, please let know.
Cheers,
Crack
Asus Transformer tf700t tablet microphone issue
Hi,
The same is with me. Bought it 3 days ago, and mic is very low since the very first day
Didn't find any settings options to fix this. Mic is very low on skype and on gtalk both. Does anybody know if this issue ever been reported to Asus and/or Google
Thanks

Pixel 2 phone calls default to Loudspeaker

I'm having this issue, it defaults to loudspeaker 70% of the time, incoming and outgoing calls.
I need to tap the loudspeaker icon twice to disable it.
Factory reset done, clear Phone app cache done, reinstall updates on phone app done.
still no fix.
anyone having this issue as well?
squareballz said:
I'm having this issue, it defaults to loudspeaker 70% of the time, incoming and outgoing calls.
I need to tap the loudspeaker icon twice to disable it.
Factory reset done, clear Phone app cache done, reinstall updates on phone app done.
still no fix.
anyone having this issue as well?
Click to expand...
Click to collapse
Yes and it is quite irritating.
Hi, I have exactly the same problem.
Do you have a case on the phone? Perhaps it's detecting that you are in dock mode? Just throwing some things out there since it does not seem to be widespread.
squareballz said:
I'm having this issue, it defaults to loudspeaker 70% of the time, incoming and outgoing calls.
I need to tap the loudspeaker icon twice to disable it.
Factory reset done, clear Phone app cache done, reinstall updates on phone app done.
still no fix.
anyone having this issue as well?
Click to expand...
Click to collapse
I thought I was going crazy when I picked up a call it was super loud prior to putting it to my ear lol I have no case nor screen protector so this is a legit bug.
Interesting....just applied March update. I'll see if this remedies it.
bakemcbride21 said:
I thought I was going crazy when I picked up a call it was super loud prior to putting it to my ear lol I have no case nor screen protector so this is a legit bug.
Interesting....just applied March update. I'll see if this remedies it.
Click to expand...
Click to collapse
March update did not fix it. It's getting really annoying
Time for an RMA. This can't be software related since very few are seeing it. Could be hardware so a different unit is in order. Good luck.
Sent from my Pixel 2 using XDA-Developers Legacy app
I'll bet this is happening to more people than we think. Very rarely do I chime in, I'm usually a lurker. But I figure I better say something because this problem has already happened to me twice today. It is really really frustrating. Especially for a device as expensive as this one.
bobby janow said:
Time for an RMA. This can't be software related since very few are seeing it. Could be hardware so a different unit is in order. Good luck.
Sent from my Pixel 2 using XDA-Developers Legacy app
Click to expand...
Click to collapse
RMA time??? Not on Verizon lol I don't use my phone to talk enough to justify getting an unlockable phone on RMA.
I'll deal with the occasional speakerphone pickup for the $50 I paid for the phone (well work paid) and having it unlocked/rooted etc
jascolli said:
I'll bet this is happening to more people than we think. Very rarely do I chime in, I'm usually a lurker. But I figure I better say something because this problem has already happened to me twice today. It is really really frustrating. Especially for a device as expensive as this one.
Click to expand...
Click to collapse
I'll bet it's not. The device has been out 6 months and I see 4 users with the problem out of thousands out there. If you don't want to RMA then there is no reason to complain especially if you paid 50 bucks. That's why they do RMA for instances like this. Manufacturing flaws happen, deal with it or replace the device
'nuff said.
Sent from my Pixel 2 using XDA-Developers Legacy app
Guys, I think I found out what's causing this to happen.
The 3.5 audio adapter.
I did not plug in the adapter for 2 days, and the phone did not default to loudspeaker during phone calls.
But last night I plugged in and listen to music, after unplugging, the phone all go into loudspeaker again when phone calls are made/received. Restart the phone and now it never happened.
Gonna monitor few more days and update here.
OK, it is confirmed after using the audio adapter, the phone will definitely switched to loudspeaker mode during phone calls on default , it happens randomly and i would say 70 percent of the time.
its been the 5th day i did not plug in the audio adapter , all my phone calls are not defaulted to loudspeaker, and worked flawlessly.
Google team if you're seeing this, please make a fix to it!
I've had this issue a few times and I've never used the audio adapter. I did send Google feedback about it through the settings menu a couple of months ago, but I've never heard back from them. It's been a while since I've experienced this issue and for sure it's annoying when it happens. I thought it happened because of a previous phone call loudspeaker state. If you had the loudspeaker on on a previous call then the next call would also have the loudspeaker on when it shouldn't.
miamistevie said:
I've had this issue a few times and I've never used the audio adapter. I did send Google feedback about it through the settings menu a couple of months ago, but I've never heard back from them. It's been a while since I've experienced this issue and for sure it's annoying when it happens. I thought it happened because of a previous phone call loudspeaker state. If you had the loudspeaker on on a previous call then the next call would also have the loudspeaker on when it shouldn't.
Click to expand...
Click to collapse
I still use the loudspeaker during phone calls, but at the next call, the phone does not default to loudspeaker.
I have been having two problems with my Pixel 2:
1) i cannot use a headset all the time for phone calls. I have to reboot the phone first then it's ok. I don't use the phone enough to have determined what has been done beforehand to cause this.
2) Sometimes the phone defaults to speaker phone for a phone call. Rebooting fixed it. I did use the headset the other day and then the past 2 calls were on speaker phone and tapping the speaker button did not change the setting.

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