Cracked my screen, I see I can buy a new screen easy enough and replace it. The problem is I don't know if anything else is broke, I ask because now my phone doesn't recieve calls, it just goes straight to voice mail. But it still seems to work when I plug it into my computer, It recognizes it and I can use the side loader to install apps on it.
Is there anyway I can make a call from my computer through it to see if it is still working, or is there a way to emulate the screen on my computer.
Or any other suggestions on how I could check other fuctions of the phone to see if I just need to replace the screen?
never mind, just figured it out, I just had to search other forums.
code.google.com/p/androidscreencast
That program is awesome! And my phone wasnt recieving calls because it entered airplane mode somehow!
I have been having this error where the phone prevents itself from booting, showing a screen that tells you to connect to PC , for a while. Only way to fix it is to remove the battery and restart but that is just a temporary fix. What exactly is this? What causes it? Is it a software issue or a hardware issue? Should I get an exchange or do you guys think this will be fixed with the next update?
Thanks
Never seen that error message. I'd say reset once, if you see it again, get it exchanged.
Yea this my 4th HD7 it shows the error code when you plug it to the PC in zune. Funny thing is that I owned a speck case and I reboot the phone in the case till then. This time i pulled the battery out, put it back in and powered the phone on without the case and it is working fine. I guess the case is pushing down a button or sth and that prevents the phone from working properly. Very weird..
Hey there! I've been having the same error! This is my 2nd HD7, I own the Speck case and I do not think its the case. This issue is happening on mine with or without the case. Pulling out the battery just doesn't cut it. I have to:
1. Remove the battery
2. Plug the USB Charger
3. Insert the battery back
4. Turn on.
I love the phone but this is really frustrating!
Edit: Too bad I can't post the link to youtube due to member status. But the video is up just search for it "c101002e"
Just happened to me too. First day using the Speck case too and i let the battery drain till it died and upon reboot it showed the 'plug into computer' screen. Hope it is just the case causing problems.
did you all updated the sd card ?
you could try to reflash this rom (if you are on t-mobile USA ) http://forum.xda-developers.com/showthread.php?t=810346
Take this one "RUU_Schubert_TMOUS_1.20.531.01_Radio_5.51.09.11a_2 2.31.50.09_Signed_SCHUBERT_RELEASE"
its just the stock tmous rom .
Weird coincidence that all of y'all are using the same case. Maybe it is damaging on of the buttons?
nrfitchett4 said:
Weird coincidence that all of y'all are using the same case. Maybe it is damaging on of the buttons?
Click to expand...
Click to collapse
somewhere on the board they did tell that this case make the buttons really sensitive and it make the phone unusable .
theres a thread on tmobiles forums talking about the same issue, and most if not all the people there have the speck case. Someone says they tested it with and without the case and came to conclusion that the case is putting too much pressure on the camera button, which seems to be causing the problem.
would post the link to the other forum but i cant find it lol
pierce_m said:
theres a thread on tmobiles forums talking about the same issue, and most if not all the people there have the speck case. Someone says they tested it with and without the case and came to conclusion that the case is putting too much pressure on the camera button, which seems to be causing the problem.
would post the link to the other forum but i cant find it lol
Click to expand...
Click to collapse
Yea that was pretty much what was happening to mine. Although I remember trying to boot it without the case and having the same error before so what I did that I did a hard reset ( press power and both volume buttons at the same time) then when the phone booted, I rebooted it without the case immediately and its been working no problem since. I am pretty sure that case pushes the camera button since it grips the phone very tightly. I even overloaded the ram by opening lots of apps that runs in the background and then rebooted but it is working perfectly fine as of right now. Weird.. I am guessing its just a weird bug not a hardware defect.
I found it in a post in the mozart forums, so i tried it, as you do, cause its something new to play with cause my TP2 didnt like swimming, but anyway it was something about hoding down the camera button while power on, and it brought up a picture of a phone and cable and instructing you to plug it into a pc and when i did it started Zune and something about restoration error, so like in the previous posts it may be a stuck or faulty button somewhere on the phone that is causing it.
i didnt watch the video so if that had it in it never mind
cheers
Today 11 April 2011 I got notification about NoDo update for my phone.
It is HTC Mozart on Orange France network.
The pre-NoDo update was istalled about 20 days before.
The update got stuck at step 8. It seemed I had an unusable phone. In a periodic reboot mode into the update screen.
I checked on my W7 64 bit laptop the relevant backup folder, where all my phone data was supposed to have gotten backed up during the update. The folder was empty.
I therefore realized my phone got its rom corrupted during the update and I could not get back my pre-NoDo backup, since this latter was missing from my laptop.
Zune was on no help, stating a C101002E error.
The Windows Phone Support Tool was also of no use, reporting an error code while trying to restore my data.
XDA-forum provided me with a solution:
I went here
http://forum.xda-developers.com/showthread.php?t=1000781
and downloaded both bootloaders with relative roms.
After getting into the bootloader screen (red, green and blue screen), I installed the first ROM provided by Ansar. This could not install succesfully.
With the bootloader tool I could nevertheless confirm my idea I did not have anymore a functioning rom into my phone.
The second rom, the one ending with "Signed_by_ansar" could be succesfully installed.
I now have a Mozart fully functioning.
I had to restore my windows live account, Gmail, etc. My apps did not come back up after syncing with Zune.
I realized I just lost all my SMSs and home screen settings.
My phone was originally network unlocked and remained as such.
I got a notification that there is an official update for my phone the first time I rebooted. I will wait before attempting this update. The ROM by Ansar has got anyway copy/paste, being a NoDo ROM.
The ROM from Ansar, although for Orange France, removes the Orange splash screen when the phone starts. I guess if I need to use warranty on this phone right now I may have some issues with Orange France. Maybe when I update the phone following the update notification I got, I will re-establish a fully certified Orange ROM.
i9o pls and any one pls help me , i faced problem with [260] connection problem between my hd7 and pc vista 64 bit, actually i followed to steps in forum (error code C101002E) and drivers were installed (htc usb sync) before i started to flash rom NoDo bootloader 1, But no way still the problem [260]. i also tried another RUU htc asia xxx707xxx. because i have spl 1.23.2250.0(112138).also some links of RUU to download signed by ansar disappeared in rapid and other sourses, pls help to solve connection problem
Microsoft has release the Windows Phone Support Tool to fix this problem: http://support.microsoft.com/kb/2530409
WPS doesnt help in my case, Im malaysian and thought that need Asia RUU, but when i tried Europian RUU it nicely works, maybe because of i have 8G phone. the RRU is RUU_Schubert_HTC_Europe_1.69.401.01_Radio_5.54.09.21_22.33b.50.10_Signed_SCHUBERT_RELEASE(2)
day2die said:
Microsoft has release the Windows Phone Support Tool to fix this problem: http://support.microsoft.com/kb/2530409
Click to expand...
Click to collapse
Do you know what this tool does to the computer?
I would try it but honestly don't want to do it before I have info what it does to my PC settings. Unfortunately MS doesn't share with this knowledge.
Hi everyone!
I have a big problem with my new hd7.
Just bought, and wired for the very first charging but the phone continues to restart by itself.
Tried a hard reset, to set it in download mode and fix with Windows Phone Support Tool but still nothing to do. Even tried to install a new ROM but at the first start it continues with its loop.
In download mode zune tried to upgrade to nodo but it shows the error C101002E.
Don't know what else to do. Any idea? It's new!
MusicMan587 said:
Hi everyone!
I have a big problem with my new hd7.
Just bought, and wired for the very first charging but the phone continues to restart by itself.
Tried a hard reset, to set it in download mode and fix with Windows Phone Support Tool but still nothing to do. Even tried to install a new ROM but at the first start it continues with its loop.
In download mode zune tried to upgrade to nodo but it shows the error C101002E.
Don't know what else to do. Any idea? It's new!
Click to expand...
Click to collapse
No one had this problem? am i the only unlucky on the earth!?
Return for warranty replacement. Your phone is broken.
Thank you...i hoped i could solve it to not to wait september to have my phone back.
Hello!
A few days ago my phone got wet.
After that I can no longer use the touchscreen. Everything else works fine, including unlocking it using facial recognition.
The phone is a Samsung Galaxy S Plus (i9001), with a replaced screen (Crushed it 6 months ago..).
The phone has been dropped many times, but it always worked fine afterwards.
I've already decided i'm buying a new phone, but I still want to try to recover all my data on the phone (messages and appdata is important to me).
So my question is: Is there some way I can access my files? The wifi is off, and so is 3G. usb is set to mass storage mode, so I can't use kies.
Maybe I can upgrade the rom with something that automatically activates some form of filesharing?
Thanks in advance for any ideas.
Also: Do you think there is still hope to get the screen working? When It is unlocked I see that one of my apps is "selected" so it would seem the touchscreen is frozen - not necessarily defective.
I've read that a factory reset can help with this kind of trouble, but I don't want to do that before I have my files..
Hey guys, let me just start off by saying I have spent almost 8 hours straight today trying to figure this out and dig myself out of a hole I've created for myself, that being said, I'm going to try and be as detailed as possible so you guys know EXACTLY where I am and what I've tried. This post looks long but that's because it is. It's pretty much my entire day's worth of trouble typed out. So just bare with me and see if you guys can help me out here!
I have a T-Mobile Galaxy S4 model: SGH-M919 it has Android 4.4.2. Now on to the problem: I've had this phone for almost a year now and a few months ago I rooted it. Did a simple Youtube tutorial and used Odin to do the work and everything worked out fine. A couple months down the road (yesterday), after using the phone like a teenager, downloading apps and cluttering it up it started to slow down and not run some apps. After thinking about it I decided to factory reset it. All of my contacts, photos, and videos were backed up on Google so I thought "why not?" Well, this is where $#!% hit the fan.. being rooted then factory reset, right before the phone came online it had me answer two questions about the root. Something to the effect of "Do you want to keep root? (This option is not reversible)" I thought since I wasn't using the features I originally rooted the phone for I figured nah just get rid of the root. So the phone did its T-Mobile boot up and started the Initial setup.
Everything up to to this point was fine until I wanted to log in to my Google account during the setup. Please understand that where I am I have full 4G LTE coverage and have access to a pretty fast and sturdy wifi connection. Well, when it came to the google sign in I entered my email and password and it came up with a message reading "Can't Sign in - Can't establish a reliable connection to the server" (believe me i wish that was the only issue) so after reading that, I thought I'd try with my wifi.. nope. Same thing. Since neither my 4g or wifi worked I thought it was Google's servers so I tried again this morning, same thing. (keep in mind at this point i think my phone isn't rooted anymore.) I call the t mobile store and they give me a technical support number, so I call it and I tell them i cant sign into Google. The gentleman told me he cant do anything because he can tell my phones been rooted. Only thing he suggests is to contact Google, well, the customer care number just tells you go to google.com/support and there's nothing there about my problem.
This is where I dig my hole even deeper. I tried another factory reset and up in the top left corner i still see that root text. Even the rooted android symbol pops up before the Samsung logo or t mobile. Since I saw that I thought "ohh it just didn't get unrooted all the way." I look up ways to completely remove a root and a lot of them require plugin your phone into the computer and using Odin to flash a stock firmware on to the device. I went to plug my phone into the usb port but my computer didn't recognize the usb device, having experienced this a long time ago I searched around for the latest Samsung usb drivers and I installed those. Device still isn't recognized. Let me just note before people tell me to use MTP mode or Developer tools> usb debugging or connection mode.. The only thing that happens when plugging my phone via usb is the phone starts charging and my computer makes the trumpet noise like something is plugged in. Other than that, there is NO notification of it being plugged in. The reason i stress this is because I called Samsung technical support at this point and the guy (not gentleman) treated me like a 5 year old and ran me through all of these options after i told him I already did everything he was suggesting, including downloading Samsung Kies 3 and having it install the drivers. It does not pick up the device either.. at this point I looked up ways to remove the root without the computer. I found out you can just go into the root app "SU" or something and theres a remove root option. I jumped on that opportunity and had it removed. I restarted the phone and all the problems still persist, it even still has the root text on the top left when you factory reset it again. However now, even if you factory reset and select the option "keep root," thinking it would bring back the"SU" app it does NOT.
So lets recap. I have a phone that thinks its rooted and even appears rooted to t mobile but doesn't have any of the root apps or privileges or capabilities to fix my Google log in issue (like the host file in filemanager). And I can't re-root to get that app back because none of my 3 usb ports, 3 different usb cables (one being the cord that came with the phone), or any of the ports/cables on someone else's computer will recognize the darn thing to work on that way! I have all these issues that are supposed to fix each other but I can't do any fixing because they cancel each other out too... I'm at a dead end.
In case this isn't the right forum/website/thread/post area etc.. I have this whole message saved in Microsoft Word document so I can repost it anywhere you guys might suggest better results. Any help/advice will be much appreciated.
Hi guys,
So... my Oneplus 6T got wet. The screen and loud speaker did not enjoy it, they are full off.
(TL;DR) How to know if the phone was reseted in RMA, while I have no screen, no speaker, and no adb?(/TL;DR)
The story:
I use my phone as a USB stick at work, and I backup often... Some files are very important to me and not yet backed up (I did not have much time between the storing of the files and the accident...)
I sent my phone to RMA last month right after that accident. It came back from RMA not repaired but it has probably been opened (small pieces of glue around the screen).
Here is the point after it came back:
I know the phone turns on normally, I can even use screen off gestures, and turn it off (1-sec press on the power button, then touch the power off square on the screen because I know where it stands)
My screen is 100% off
adb won't connect (anyway I have never activated the USB debug)
Wifi does not seem to connect to my box
I can make a call, so the network is here when SIM is in
Google "Find my phone" says it's offline even after I've let the SIM in for 3 hours
My paired BT headphones don't connect
So, I assume they factory reseted the phone...
However, the alarm clock still rings in the morning! Is that possible after a reset in RMA? Or is it a sign that I might have not lost everything?
Well, but... how could I check if my phone is indeed reseted or not, please? For sure.
And then, any idea on how to access the internal memory? I tried many things already, even controlling the phone screen off. With no success yet
Thank you!