Back cover is destroyed. Need replacement. - HTC Sensation

I remember seeing a thread here a few months back about calling HTC for a replacement cover and what to say. I don't mind paying for it. Just need to get one ASAP.

have you tried calling HTC?. i have extra two covers, id be willing to sell you one.

Ebay has plenty, maybe a seller local to you

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G2X battery door

My battery cover is lose at the top right corner near the volume buttons and the other side feels nice and snug. It's bothering me when I hold the phone I can squeeze it and its moving a little and also makes a little creaking noise. Is anyone else cover like this?
If everyones is nice and snug should I call tmobile or lg and request a replacement door? I ordered my phone on the 19th. Thanks in advance for the replies.
Mine is tight all the way around. Was yours always like that? I would exchange only the battery cover if you aren't experiencing any other problems.
I don't remember it always been like this but has been getting worse these past couple days. I think its warping I can see a gap.
I ordered my phone through the retentions dept do you think I can swap the door out in the retail stores? Or will T-Mobile ship me a new door? I'm not sure how this would work out.
Well, just call and ask, I'd say. I don't think T-Mobile stocks replacement parts so you might need to order a new phone and just swap the battery door out when it comes. Keep in mind that in the past, any phones that I have ordered replacements for did NOT come with a battery door! Not sure if the G2x is the same in that regard, but make sure you mention that.
Mine was loose around the bottom of the "with google" strip and was creaking every time I applied pressure right there. My solution: a piece of kleenex slightly larger then the battery. Just put it on top of the battery and it takes care of the extra space in there that causes the creaking without any damage to the phone
I'm thinking about ordering a couple for spares.....anyone interested in going in on it for one at cost let me know. The place above is the only place I've seen them. And I've been looking pretty hard.
Edit...Oops, I didn't see that link in this post. It was in another post about the back door. I'll find the link and post it here.
http://www.globaldirectparts.com/LG-Star-P990-Optimus-2X-Battery-Door-p/lg970940.htm
I like the idea of having a spare because
A) they seem extra flimsy and I am a spare battery sort of guy. Afraid I'm gonna eventually break it replacing batteries three times a day.
B) I want to get some skinit covers and leave them on permanently without ruining a cover in case I need to do a return.
I've signed up for email notification for when the backorder comes in.If anyone wants to combine an order w/ me to get the minimum of five, PM me. Like I say, I need two.
Edit: To clarify. I'm gonna order some of these one way or another. I can absorb 50 or 60 bucks to order some. If you want one speak now. When I get the email saying they're in from backorder. I'll order 5 or 6. When I get them I'll let you know. You paypal me whatever it cost in advance, I'll stick it in an envelope with a 44 cent stamp and mail it to you. I don't want any monies in advance now. If you don't come through, I'm confident I'll sell yours to someone here. But short of seeing cash up front, I'm not ordering more than 5 or six, maybe 7. I have no idea when or if this company will get these or not. But there is a minimum order of 5. I'm not doing anyone any big favors here....you pay what it costs includ/ the stamp. If you want to see my ebay feedback before you send me the ten bucks I'll tell you my user name (then). I simply want a couple of spare covers for my phone.
I'd like to have an extra battery door.
i want to buy one..waitin for it to be stock
Finally went to a T-Mobile store to show them my lose battery door cover. Associate pulled out his personal G2x and said wow mine is on there tight that would piss me off too. He said he would swap out a cover from a returned phone. He went to see if there was any returned phones but I knew there would be a lot from all the problems everyone is experiencing. Now I got a tight fitting cover!
i would just go to tmo store, ask if they have any returned g2x in the back, and if they can just swap a battery door for you. if they give you a hard time, just say hey, you are sending it back anyways and obviously the door is not cosmetically damaged (assuming your door looks like new) and it should not warrant me exchanging the phone for a whole new kit and waste tmos money.
edit, sorry i didnt see the post above mine lol.
pinoyclass said:
Finally went to a T-Mobile store to show them my lose battery door cover. Associate pulled out his personal G2x and said wow mine is on there tight that would piss me off too. He said he would swap out a cover from a returned phone. He went to see if there was any returned phones but I knew there would be a lot from all the problems everyone is experiencing. Now I got a tight fitting cover!
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I did the same thing. My wife dropped hers while jogging and the tmo Rep handed me a new one. Building relationships and not being a **** goes a long way in retail. She cracked the lens cover. Love tmo.
I recently had a problem where the soft finish of my backplate was peeling, i spoke to and LG rep via IM. and she was more then happy to send me a replacement free of charge, very much pleased and impressed.
I also spoke to a rep via IM and he is sending me a free one time replacement.

[Q] Broke my screen - replacement or dump it?

So just two days ago I asked about a case for my wife's new G2x. I took your guys advice and ordered the $25 case (forgot the name of that brand though).
BUT, today she dropped the phone (it's unbelievable!) and the screen is smashed. I mean cracked like a cracked glass. You can't even see anything when you turn it on.
What do I do now? Throw this phone to the garabage? Buy a new LCD? If buy a new LCD, how to look for one? OEM? Non-OEM? eBay? LG's site?
Any advice on this would be very helpful.
Thanks!
There are phone repair shops that can fix it for you I think. I tried to replace an ipod battery once, which required removing the screen, and I cracked it trying to open it. I'll never mess with a screen myself again. Ipod glass and digitizer repair was like $60, no clue on G2X.
Edit - I might just be clumsy, and if you're good with your hands, you very well might be able to do it yourself for cheaper.
buy from ebay and have someone replace it. should cost about $50 - $70
its probably a lot cheaper to just replace the screen, but you would have to order the parts and fix it/ have somebody else fix it.
In my opinion if you dont mind spending a little cash i would just dump it for a sgsII or a GNex

Skinomi Warranty Policy Updated!

I ordered a Skinomi screen protector off Amazon and got a free one with a golden ticket in my box!
The first installation went well, but I put the TPU case on too early and the sides began to get stretched/peel.
The free installation went perfectly, but I soon got scratches that would not go away.
I called Skinomi today to ask about getting a replacement, and a customer service rep. said they are updating their warranty policy.
In short, instead of sending your protectors back to get replacements, you simply pay for shipping on the site and provide your order information.
This process is a lot less of a hassle, and hopefully everyone takes up this policy.
I'm currently requesting a replacement, and I'll update everyone once the process is done.
Not really smart of them from a business perspective.... Leaves a lot of room for fraud... People claiming theirs is bad when it really isn't, then they just pay couple dollars shipping and get a new one. Unless they put the shipping to 10 dollars lol
Sent from my SGH-T999 using xda app-developers app
I've never had to send any of my defectives back. Also never had to pay shipping for a replacement. I would make a claim. They ask for order number and a description. In their response they ask for pictures of the issues if you can. So they can fix / prevent it in the future.
As for fraudulent claims. You paid for your initial skin and pay shipping for the replacement. Which previously cost you nothing and cost them more. I'm sure they keep tabs on anyone making excessive claims..
I've had 3 problematic skins for the n4. This last one I can't cature the strange large soap bubble effects its left and scaring scratches everywhere aren't going away. I'm not gonna ask for a replacement. Just gonna get another brand. My cases make the front bubble even after a month on.

Replacing digitizer/screen

Anyone ever tear this thing down and replace the digitizer and/or screen? I'm about to either do this myself or take it to a shop. I can get both pieces already mated together for $95 plus some shipping, but first gonna call around a couple shops to see what they charge.
Anyone do this before? Share if you have.
stevew84 said:
Anyone ever tear this thing down and replace the digitizer and/or screen? I'm about to either do this myself or take it to a shop. I can get both pieces already mated together for $95 plus some shipping, but first gonna call around a couple shops to see what they charge.
Anyone do this before? Share if you have.
Click to expand...
Click to collapse
https://www.youtube.com/watch?v=kbcPQ6JKoJA

Dropped phone with Otterbox case.....

So I dropped my phone with the case on it and it hit the ground on a weird angle, because right above the spen holder in the corner it dented and cracked the glass. When I took the case off it was cracked from the bottom going towards the middle of the phone but closer to the edge.
So do I need to contact Otterbox, or sprint insurance? Or will nothing happen and I need to replace the back myself? I had sprint insurance since 2011 but never used it. So im not sure how it works, same with the Otterbox policy.
Sadly Otterbox does not cover the phone as well. I had the similar fate happen to my phone a few weeks ago. Sprint (asuron insurance) responds very fast at sending you a new (for me i got a brand new in oem box) phone. I got mine the next day as I made the claim before 10am CST. These phones are a bit much to replace on the insurance scale going at $200 for the deductible though it's better than paying full price for the thing.
veteranmina said:
Sadly Otterbox does not cover the phone as well. I had the similar fate happen to my phone a few weeks ago. Sprint (asuron insurance) responds very fast at sending you a new (for me i got a brand new in oem box) phone. I got mine the next day as I made the claim before 10am CST. These phones are a bit much to replace on the insurance scale going at $200 for the deductible though it's better than paying full price for the thing.
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Click to collapse
Thanks. So do i send my old phone back once the new 1 comes in?
I guess its time to search for a better case. Sucks because I liked OB products.
No.... you pay the deductible and they fedex it out to you. They give you a package to send in the old phone within 10 days. Easy peasy
Yep as otamctech said, you submit the claim and they send the new phone with a return package. It's so that in-case your broken phone is possibly operational you can still use it till the new one arrives.

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