G2X battery door - T-Mobile LG G2x

My battery cover is lose at the top right corner near the volume buttons and the other side feels nice and snug. It's bothering me when I hold the phone I can squeeze it and its moving a little and also makes a little creaking noise. Is anyone else cover like this?
If everyones is nice and snug should I call tmobile or lg and request a replacement door? I ordered my phone on the 19th. Thanks in advance for the replies.

Mine is tight all the way around. Was yours always like that? I would exchange only the battery cover if you aren't experiencing any other problems.

I don't remember it always been like this but has been getting worse these past couple days. I think its warping I can see a gap.
I ordered my phone through the retentions dept do you think I can swap the door out in the retail stores? Or will T-Mobile ship me a new door? I'm not sure how this would work out.

Well, just call and ask, I'd say. I don't think T-Mobile stocks replacement parts so you might need to order a new phone and just swap the battery door out when it comes. Keep in mind that in the past, any phones that I have ordered replacements for did NOT come with a battery door! Not sure if the G2x is the same in that regard, but make sure you mention that.

Mine was loose around the bottom of the "with google" strip and was creaking every time I applied pressure right there. My solution: a piece of kleenex slightly larger then the battery. Just put it on top of the battery and it takes care of the extra space in there that causes the creaking without any damage to the phone

I'm thinking about ordering a couple for spares.....anyone interested in going in on it for one at cost let me know. The place above is the only place I've seen them. And I've been looking pretty hard.
Edit...Oops, I didn't see that link in this post. It was in another post about the back door. I'll find the link and post it here.
http://www.globaldirectparts.com/LG-Star-P990-Optimus-2X-Battery-Door-p/lg970940.htm
I like the idea of having a spare because
A) they seem extra flimsy and I am a spare battery sort of guy. Afraid I'm gonna eventually break it replacing batteries three times a day.
B) I want to get some skinit covers and leave them on permanently without ruining a cover in case I need to do a return.
I've signed up for email notification for when the backorder comes in.If anyone wants to combine an order w/ me to get the minimum of five, PM me. Like I say, I need two.
Edit: To clarify. I'm gonna order some of these one way or another. I can absorb 50 or 60 bucks to order some. If you want one speak now. When I get the email saying they're in from backorder. I'll order 5 or 6. When I get them I'll let you know. You paypal me whatever it cost in advance, I'll stick it in an envelope with a 44 cent stamp and mail it to you. I don't want any monies in advance now. If you don't come through, I'm confident I'll sell yours to someone here. But short of seeing cash up front, I'm not ordering more than 5 or six, maybe 7. I have no idea when or if this company will get these or not. But there is a minimum order of 5. I'm not doing anyone any big favors here....you pay what it costs includ/ the stamp. If you want to see my ebay feedback before you send me the ten bucks I'll tell you my user name (then). I simply want a couple of spare covers for my phone.

I'd like to have an extra battery door.

i want to buy one..waitin for it to be stock

Finally went to a T-Mobile store to show them my lose battery door cover. Associate pulled out his personal G2x and said wow mine is on there tight that would piss me off too. He said he would swap out a cover from a returned phone. He went to see if there was any returned phones but I knew there would be a lot from all the problems everyone is experiencing. Now I got a tight fitting cover!

i would just go to tmo store, ask if they have any returned g2x in the back, and if they can just swap a battery door for you. if they give you a hard time, just say hey, you are sending it back anyways and obviously the door is not cosmetically damaged (assuming your door looks like new) and it should not warrant me exchanging the phone for a whole new kit and waste tmos money.
edit, sorry i didnt see the post above mine lol.

pinoyclass said:
Finally went to a T-Mobile store to show them my lose battery door cover. Associate pulled out his personal G2x and said wow mine is on there tight that would piss me off too. He said he would swap out a cover from a returned phone. He went to see if there was any returned phones but I knew there would be a lot from all the problems everyone is experiencing. Now I got a tight fitting cover!
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Click to collapse
I did the same thing. My wife dropped hers while jogging and the tmo Rep handed me a new one. Building relationships and not being a **** goes a long way in retail. She cracked the lens cover. Love tmo.

I recently had a problem where the soft finish of my backplate was peeling, i spoke to and LG rep via IM. and she was more then happy to send me a replacement free of charge, very much pleased and impressed.

I also spoke to a rep via IM and he is sending me a free one time replacement.

Related

So Who Has Scratched Their Screen Already???

Only had my dang phone for about 2 weeks and already scratched the screen and thumb pad! Im a total perfectionist so u know this is killing me and thinking of calling att with some bs and getting a new one since im still in the 30 day period. This screen at first look thick like it was bulletproof glass and thought it would be extra durable compared to the tilt and 8525, guess not. I keep my phone all day in that modaco armor case which works perfectly but somehow seemd to scratch it up already. Can the stylus scratch the screen? I dont press hard but theres a scratch going vertical right where the scroll bar is on the screen thinking the stylus caused that one.
How about u guys?
deeznuts said:
Only had my dang phone for about 2 weeks and already scratched the screen and thumb pad! Im a total perfectionist so u know this is killing me and thinking of calling att with some bs and getting a new one since im still in the 30 day period. This screen at first look thick like it was bulletproof glass and thought it would be extra durable compared to the tilt and 8525, guess not. I keep my phone all day in that modaco armor case which works perfectly but somehow seemd to scratch it up already. Can the stylus scratch the screen? I dont press hard but theres a scratch going vertical right where the scroll bar is on the screen thinking the stylus caused that one.
How about u guys?
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Click to collapse
Lol Its funny that I'm reading this because I'm in the process of exchanging my old fuze (2 weeks old) due to "random restarts". I just received the new one and I think I'll open it when my new case and screen protector arrives. I'm just beating up the old one for now since they gave me a month to return it.
DrzNight said:
Lol Its funny that I'm reading this because I'm in the process of exchanging my old fuze (2 weeks old) due to "random restarts". I just received the new one and I think I'll open it when my new case and screen protector arrives. I'm just beating up the old one for now since they gave me a month to return it.
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Click to collapse
Haha, that was the excuse i was gonna use to return mine that works fine along with saying the tf3d isnt always working, haha! So in the 30 day window do u call then go to the store to pick up ur new one or do they mail it to u like a normal exchange?
I was thinking of getting a screen protector but they always look wack and almost can never get every single air bubble out. Even the expensive ones and seeing that extra layer on the screen kinda bugs. Idk?
deeznuts said:
Haha, that was the excuse i was gonna use to return mine that works fine along with saying the tf3d isnt always working, haha! So in the 30 day window do u call then go to the store to pick up ur new one or do they mail it to u like a normal exchange?
I was thinking of getting a screen protector but they always look wack and almost can never get every single air bubble out. Even the expensive ones and seeing that extra layer on the screen kinda bugs. Idk?
Click to expand...
Click to collapse
In my case Amazon mailed it to me because that is technically the "store" from which I brought it from but in any other case you go back to the store and feed them that excuse (they won't doubt you at all). I'm debating about the screen protector but I'm OCD about not having something perfect but I think Im just going to go with the seidio innocase and clip combo. Before the fuze I had a tmobile sidekick slide which I treated just like I am with the fuze and was able to sell it for 10 more bucks than what I bought it for after using it for a year (goes to show)
Re: screen scratches, When I had my diamond I would sometimes use the back of my finger to swipe the screen with and actually scratched it with my nail. Was trying to avoid finger grease. Worked a charm till the scratches appeared. On my pro, I'm extra careful.I also hate screen protectors. Always look whacked to me. I use the stylus prolly 80% of the time.
I drive for fedex, and my fuze (no screen protector, no case) has taken a beating. I usually keep it in my shirt
pocket, and it often falls out screen first on: diamond plate aluminum flooring, concrete, rainy asphalt parking lots.... i think you get the picture. Still running strong. i think its had an effect on the home, send, and left keys; i have to press exactly in the right spot to get the intended keypress.
Fuze is definitely tough.
PS. Already got bodyguardz, and pouch type case for my replacement.
weaselcossey said:
I drive for fedex, and my fuze (no screen protector, no case) has taken a beating. I usually keep it in my shirt
pocket, and it often falls out screen first on: diamond plate aluminum flooring, concrete, rainy asphalt parking lots.... i think you get the picture. Still running strong. i think its had an effect on the home, send, and left keys; i have to press exactly in the right spot to get the intended keypress.
Fuze is definitely tough.
PS. Already got bodyguardz, and pouch type case for my replacement.
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Click to collapse
I definitely just cringed a little upon looking at that picture lol Hope you have better luck with your replacement.
I have one small scratch that you can only see when the screen is off.
I usually keep it in my pocket, and I also don't like the screen protectors.
I usually keep mine in the pouch thing that came with it. I don't have any major scratches. I clean my screen a lot with a cleaning cloth what I carry around (Clean freak.)
what can i say?
DrzNight said:
I definitely just cringed a little upon looking at that picture lol Hope you have better luck with your replacement.
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Click to collapse
i couldn't wait for accessories to come in, had to start using the fuze immediately because:
1. i'm a fiend
2. tilt died a slow (2 weeks) dr. pepper death
3. wife has the elfin (flashed/tweaked it countless times, now she's happy with it..... 'nuff said)
4. will put my sim in something else, and "drop my fuze in the lake", and pay $125 for another
i knew this would happen with my first, just not that bad
weaselcossey said:
i couldn't wait for accessories to come in, had to start using the fuze immediately because:
1. i'm a fiend
2. tilt died a slow (2 weeks) dr. pepper death
3. wife has the elfin (flashed/tweaked it countless times, now she's happy with it..... 'nuff said)
4. will put my sim in something else, and "drop my fuze in the lake", and pay $125 for another
i knew this would happen with my first, just not that bad
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Click to collapse
Why? Just exchange it in for warranty purposes. What you have is just wear and tear >.> A genuine issue would be to flash back the original SPL and crash it by flashing a cooked rom. Even the expert guys won't know what caused it since the original SPL is on there and you get a new free fuze.
Kraize said:
Why? Just exchange it in for warranty purposes. What you have is just wear and tear >.> A genuine issue would be to flash back the original SPL and crash it by flashing a cooked rom. Even the expert guys won't know what caused it since the original SPL is on there and you get a new free fuze.
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Click to collapse
1. how long is fuze manuf. warranty? (i'm workin' like 90+ hours a week, so i haven't even opened the book)
2. i don't have a spare phone. so i'd have to send mine in before they shipped the new one? or no?
sorry 'bout my typing, i'm nodding out
EDIT: 3. i could have a new fuze, and an abuzed fuze to experiment with
Lost Or Stolen Claims???
I pay $10 more a month now to have insurance on my fuze. How does this work? Can i just "say" i lost it and pay the $125 fee for a new one and now have 2 fuzes? Does att have anyway of regulating this? I would imagine one could make some decent cash paying $125 for a new fuze then reselling for much more. Anyone know how this works with att?
deeznuts said:
I pay $10 more a month now to have insurance on my fuze. How does this work? Can i just "say" i lost it and pay the $125 fee for a new one and now have 2 fuzes? Does att have anyway of regulating this? I would imagine one could make some decent cash paying $125 for a new fuze then reselling for much more. Anyone know how this works with att?
Click to expand...
Click to collapse
ask your local store, or call and ask. they all tell me something different, but when i hear what i want to hear, i get their name, and maybe even record the conversation. but you have to let them know you are recording them, or you might go to jail.
EDIT: why the hell are the google ads trying to sell us k&n intakes?
deeznuts said:
I pay $10 more a month now to have insurance on my fuze. How does this work? Can i just "say" i lost it and pay the $125 fee for a new one and now have 2 fuzes? Does att have anyway of regulating this? I would imagine one could make some decent cash paying $125 for a new fuze then reselling for much more. Anyone know how this works with att?
Click to expand...
Click to collapse
If it's anything like the old verizon insurance I use to have, I'm almost positive it is, you can only make 2 claims a year. As for saying you "lost it" you can completely get away with it as long as you don't continue using it with the same sim card (best bet is to sell it, make the 125 back, and have little bit more spending money for accessories).
you guys are crazy. im a bit psychotic about my fuze. no ones allowed to touch it (or even look at it too long) but me, im constantly wiping the finger print smudges and even the dust that lands on it when its just sitting there. i took off the screen protector because it was bubbling up around the ear piece and top corners and it was bugging me because it looked ugly. i think my fuze is better in a more pristine condition than when i took it out of the box. its the best phone ive ever had and i will never have enough money to buy another one.
I put the screen protector on my Touch Pro the moment I took it out of the box.
You should try and get a Zagg screen protector. I ordered a full body protector for my fuze last week and I'm waiting to get it. You can get 50% off until January 19th with the code SHOWSP09. Shipping is also free if you go with ground shipping.
http://www.zagg.com/invisibleshield/htc-fuze-cases-screen-protectors-covers-skins-shields.php
deca329 said:
You should try and get a Zagg screen protector. I ordered a full body protector for my fuze last week and I'm waiting to get it. You can get 50% off until January 19th with the code SHOWSP09. Shipping is also free if you go with ground shipping.
http://www.zagg.com/invisibleshield/htc-fuze-cases-screen-protectors-covers-skins-shields.php
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Click to collapse
Interesting! I see someone on here has a video of it too. Gonna look into this thing, just might be the answer for my new fuze after i trade this scratched up sucker back in!
Wow, looks pretty dang amazing! If its as good as it looks on the site then ill probably get this for every phone for now on! Thanks too for the discount code bro, gives me second day shipping for free making up for the price!

Amzer Rubberized Black Snap On Hard Case... terrible!!

Well, I wanted a case for my N1... and found the Amzer-Rubberized-Black-Snap-On-Crystal-Hard-Case... it looked good and so I ordered it from the amzer website... hxxp://amzer.com/Amzer-Rubberized-Black-Snap-On-Crystal-Hard-Case-P86573.htm
my biggest mistake... recd. it 16 days after I placed the order... after constantly nagging their customer support... and the product is miserable... poor quality... does not snap together properly (very tight fit... too tight!!!)... the inside is very rough...
should I get a replacement... well, I'm thinking not... I'll land up wasting more time and money... and get one more unit which will be just as bad...
My advice... stay away from this... get something decent even if you have to pay more... something which is good quality and fits properly!
Amzer and Fommy.com are joke retailers in my opinion. I ordered a case from them, a hard case, which in the pictures on their site showed that it covered the front bottom portion of the phone completely around the trackball. It looked great in the pic as it showed it protected every exposed area of the phone except the screen and trackball. They charged $17 + 5 shipping which I though was a bit high for a hard case but since it covered the whole phone I thought it was worth it. After waiting 2 weeks for delivery what I got was totally different than what was pictured. It's a hard case that covers only the outer front edge of the phone like a crystal case. Not worth more than five dollars on eBay. I went back on there site and noticed that the small image of the case still looks like what i thought I was ordering but if you hover your mouse over the image a larger image appears that is totally different than the smaller. This image was changed after the day I ordered at some point. I talked to a CSR (Fommy.com) and they had no idea what i was talking about and said they would need to look into it and get back to me, that was a week ago. I e mailed Amzer about it and they never responded back (Partner site). The customer service rep did say i could ship it back at my expense. WTF. Theives and con-artists. Do yourself a favor and don't deal with them. Pass it along.
Terrible product...don't even deal with them again!
I just got a similar product from bargaincell via amazon and it does not fit. Granted, I only paid $6 (including shipping) I expected the case to at least fit. It looks like a bad mold. The cover for the face of the N1 does not totally match cover for the back of the device. Four of the five snap on clasp(I hope thats the right term) on the inside of the top cover match the bottom cover. It just one thats out of place therefore its keep the the top cover from snapping completely shut. Bargaincell's invoice states they have a no-hassle return policy.....I will find out if it holds true on Monday.
Well, I decided to contact Amzer regarding the crappy case... got an e-mail back from them after 2 days... they told me to mail it back to them along with a $5 re-shipping fee... WTF!!! I pay to send it to them and I pay the shipping fee for the new one as well... absolute rip-off!!!
STAY AWAY FROM AMZER AND IT'S PRODUCTS!!!!!
I got stinged by them too. They even had the guts to charge me a 15% restocking fee, and I had to call them up 2 weeks later to get my refund because they "forgot" about it...
Amzer and Fommy, avoid like the plaque.
ordered this on friday and got today .. nice case over all better than other cheap cases on ebay. am sick of ebay sellers for cheap cases of no use. finally this is better than other cases that I saw

Amzer and Fommy.com. Con-Artists

Amzer and Fommy.com are joke retailers in my opinion. I ordered a case from them, a hard case, which in the pictures on their site showed that it covered the front bottom portion of the phone completely around the trackball. It looked great in the pic as it showed it protected every exposed area of the phone except the screen and trackball. They charged $17 + 5 shipping which I though was a bit high for a hard case but since it covered the whole phone I thought it was worth it. After waiting 2 weeks for delivery what I got was totally different than what was pictured. It's a hard case that covers only the outer front edge of the phone like a crystal case. Not worth more than five dollars on eBay. I went back on there site and noticed that the small image of the case still looks like what i thought I was ordering but if you hover your mouse over the image a larger image appears that is totally different than the smaller. This image was changed after the day I ordered at some point. I talked to a CSR (Fommy.com) and they had no idea what i was talking about and said they would need to look into it and get back to me, that was a week ago. I e mailed Amzer about it and they never responded back (Partner site). The customer service rep did say i could ship it back at my expense. WTF. Theives and con-artists. Do yourself a favor and don't deal with them. Pass it along.
Add cheapnexusone.com to that list.
Good for us to know about these bad sites! thanks
There's another thread like this as well. I posted on there on my experience. The best way to get in touch with them is during the day on the IM on their site to get ANYTHING done. Emails go unanswered.
Strange.. I ordered an Amzer Argyll case from them and it arrived within 5 days and was perfect..
well i just ordered "the diamond" case yesterday from ultra-cases.com, i will let you guys know how it goes.

Snapped Nexus One Car Dock

My car dock has snapped at the thinnest section on top after a month of normal use. Will call HTC seeking a replacement. Has this happened to anyone else?
I also have a picture attached for your viewing pleasure.
http://lh4.ggpht.com/_AfCbT7WfuGs/S__3QnKG5PI/AAAAAAAAABA/RQYPLR_Xzpw/S640/IMG_20100528_111404.jpg
oh wow, did it snap while you flicked the little clip that holds the phone snapped in?
JHaste said:
oh wow, did it snap while you flicked the little clip that holds the phone snapped in?
Click to expand...
Click to collapse
I flick in and flick out quite a bit but I noticed it was broken today. So I don't know when exactly it snapped. The phone still stays in, but feels loose. But not loose enuff for it to fall out under a moderately hard braking situation. I called HTC, will be replaced under warranty. Hopefully no problems with the second one heh.
You better call back. They dont replace those. You send the old one back and they credit you and you have to buy a new one.
just got off the phone with HTC. They sent me a fedex shipping label and cross shipping a new dock to me for free. The woman was very nice and understanding. She said she had no protocols to refer because accessories replacements weren't set up in their computer but she took the time to grab a supervisor and edited a nexus one replacement form to say nexus one car dock replacement. "Much success, very nice!" -the great philosopher Borat
had htc not been willing to replace i was gonna suggest good old super glue lol
A little epoxy can wotk wonders.
Try using some adhesive... doesn't seem to be a big damage...

slippery grip -> cracked screen

Pretty sure most of you can tell where I am heading with this thread based on the title. I personally find the One S has a rather thin and slippery grip on the side, and I am wondering if the fellow One S owners share similar sentiments.
I had the phone for about 2.5 weeks or so, and was totally loving it, except the fact that I always had a hard time getting a good grip with the phone in my hand. One day, I accidentally dropped the phone, from maybe not more than 3ft high. And unfortunately the screen completely cracked. I was extremely upset, partially at myself for not using a screen protector, but more so at HTC.
Phone is not covered by T-mobile's warranty (no insurance), HTC could not even give me a quote for repair due to the phone was just released. So now I have arguably the latest and best android phone in the market collecting dust at home.
Sorry to hear, dude - was this the grey version?
I don't think a screen protector would have helped you as they're more to protect from scratches, not impact.
Did you buy it with a credit card? If so, you may have insurance without even knowing it.
Dude thats so bad
I new i would break my phone if i didnt get a case... after a few minutes it was slipping out of my hand...
The design is awesome, but they should have implemented so rubber grips down the sides or something..
Anyway, if you do get it fixed...... GET A CASE !! its the best thing i ever bought
Check the House Insurance (if you have it) you may be covered....mine is!
Edit:
Ebay are selling the screens
I know Discover cards have a insurance clause on some of their stuff so you should check that out like the other guy said . . but yea it's slipped out of my hands onto my jeans countless times because of the lack of grip lol .. that's why i bought a case first thing ..and as for screen protectors i've cracked 3 phones with them on (one with a case on as well) so they don't really help from drops and places should tell you that when you buy it too
Can u post a pic of the damage
sent from a guy living in a van down by the river
I dropped phone 2 times but I'm extremely lucky nothing major at all I bought case today but ya it's a bit slipper nexus s was worst
Sent from my HTC VLE_U using XDA
I just got my New One S today as I bricked mine.
:'(
My wife just dropped her One S.... Screen cracked but I'm within the 14 day insurance purchase from T-Mobile. Just got off the phone and within a few weeks we'll warranty the phone. Looking at about 100-120 after all it's a said and done. Needless to say we're lucky on this one.
Sent from my HTC VLE_U using XDA
I dropped my iphone4 a countless of times on concrete and the glass never shattered. I dropped my 1S a couple of times already on ceramic tiles and still nothing except that MAO paint problem.
I think cases are butt ugly and a waste of money. I wouldn't even go for the 1S if I was going to use a case. Seriously put a 1S in a case and what does it have over the SGS3 or the 1X?
Anyway just my opinion
i actually dont believe in phone case either becuz i think they make the phone look ugly and bulky, thus ive never bought phone cases.
however, due to this phone being so thin and slippery, I felt like a grippy phone case is a must have. after surfing around the web for a little while, i found diztronic matte back phone case. Just got the case today and i love it!
high quality case, its made of TPU so it has a good amount of grip. All the holes are cut out perfectly (it doesnt cover any speaker/mic/sensor opening). The case is also thin so it doesnt make my phone bulky (sure it makes ur phone look a little thicker, but it's not a bad compromise at all). And last but not least, i really dig the look of the case, very well designed in my opinion. It also come with a screen protector in case anyone needs one.
And this is exactly why I'm putting a case on my phone for the first time ever. Sorry to hear about your phone mate.
Sent from the future using the Tardis
I've checked online and seen it listed but can I just verify that this phone has Gorilla Glass 1/2? Obviously, that doesn't make it crack proof but I work construction and end up putting my phones through their paces and found that my Milestone (Gorilla Glass) held up a fair bit better than my Desire Z (no Gorilla Glass).
And yes, in my situation a case (And insurance) is a necessity on a three year contract.
I've had the phone for all of 5 days. it fell from my hand as I put something down on a rock, litterally no drop whatsoever, but it slid a whopping 6 inches down the rock on it's face and the screen cracked and scratched. if it is supposed to have gorilla glass, I was gypped. I have no renters insurance and didn't buy it with a credit card, but I do have a plan.
-get the insurance from t-mobile, as I'm withing the 14 days
-enjoy not caring about the phone for the next 6 months
-pay the 130 for a replacement through asurion
-sell new phone for 400+ (if the release of the S3 doesn't drop the market value too much)
-buy Galaxy S3
---------- Post added at 04:43 AM ---------- Previous post was at 04:39 AM ----------
oh, just to rub salt in the wound, when I got home, today, after cracking the screen, my dritztronic case, with screen protector, was in my mailbox... mocking me...
Get one of these TPU cases, very minimal and offers a good grip, easy to take on and off and has a ever so slightly raised edge around the front so even if you drop it face first the screen won't impact any surfaces. I got the clear one with the curved sand blasted part. I think I paid like $9 shipped and it came within a week.
Thanks
Thanks everyone for all the sympathetic and constructive replies. Unfortunately the phone is just right over the 14day US T-mobile insurance, and my credit card does not provide any.
I never believed in cases either, always thought it kills the design of the phone, but after this incident, I may think differently. Such a shame though, it's a such a slick looking phone WITHOUT the case. I am considering writing a complaint email to HTC, not sure if it will do any good, but worth a shot.
I had also checked screen replacement online, but they are still in the $150-$200 range.
kpnyc said:
Thanks everyone for all the sympathetic and constructive replies. Unfortunately the phone is just right over the 14day US T-mobile insurance, and my credit card does not provide any.
I never believed in cases either, always thought it kills the design of the phone, but after this incident, I may think differently. Such a shame though, it's a such a slick looking phone WITHOUT the case. I am considering writing a complaint email to HTC, not sure if it will do any good, but worth a shot.
I had also checked screen replacement online, but they are still in the $150-$200 range.
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I doubt HTC is going to help you. You dropped it, and therefore are responsible. Yeah, it SUCKS.
Also, I'm surprised that this screen is Gorilla Glass, based on these reports of cracking. What's the point of Gorilla Glass if it breaks just as easy? I know it's scratchproof, but it's also supposed to be much more resistant to breaks.
arpheztwig said:
I've had the phone for all of 5 days. it fell from my hand as I put something down on a rock, litterally no drop whatsoever, but it slid a whopping 6 inches down the rock on it's face and the screen cracked and scratched. if it is supposed to have gorilla glass, I was gypped. I have no renters insurance and didn't buy it with a credit card, but I do have a plan.
-get the insurance from t-mobile, as I'm withing the 14 days
-enjoy not caring about the phone for the next 6 months
-pay the 130 for a replacement through asurion
-sell new phone for 400+ (if the release of the S3 doesn't drop the market value too much)
-buy Galaxy S3
---------- Post added at 04:43 AM ---------- Previous post was at 04:39 AM ----------
oh, just to rub salt in the wound, when I got home, today, after cracking the screen, my dritztronic case, with screen protector, was in my mailbox... mocking me...
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Click to collapse
LOL at the plan BUT what i've learned through all the warranty exchanges i did with my G2x is just call tmobile tell them the phones fine (physically) make up something so they send u out a new one and when they find out its cracked or water damaged or whatever they charge you $74.03 which is almost half of asurion or w.e the company is .. i cracked the F outta my g2x told them it was overheating and they sent me a new one called me in a couple days saying my screens cracked and they're charging me $74.03 just if you wanted my sources it's legit
icecicle04 said:
LOL at the plan BUT what i've learned through all the warranty exchanges i did with my G2x is just call tmobile tell them the phones fine (physically) make up something so they send u out a new one and when they find out its cracked or water damaged or whatever they charge you $74.03 which is almost half of asurion or w.e the company is .. i cracked the F outta my g2x told them it was overheating and they sent me a new one called me in a couple days saying my screens cracked and they're charging me $74.03 just if you wanted my sources it's legit
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Very hard to read and comprehend, mate... Something about paying money to... overheat... water...
chic.geek said:
Very hard to read and comprehend, mate... Something about paying money to... overheat... water...
Click to expand...
Click to collapse
It's what they SHOULD be doing..seriously. But to explain the process:
Call tmobile
Ask for technical support
Tell them "i don't know what's wrong with my phone, the touch screen isn't working on certain parts and it keeps freezing and calling people on its own" or make up any other non physical issue you can think of.
They'll make you trouble shoot the phone and just play dumb and stick to your "my phone isn't working" excuse
Then the technical support person will tell you "okay, we're going to send you a phone exchange and you just send back the one with issues" they'll ask you if the phone has any PHYSICAL or WATER damage... SAY NO. They'll tell you if they find any damage they will charge you ___ which as the previous poster stated is A LOT cheaper charge than anything the insurance or htc or anyone else will bill you for. You might have to pay for the shipping of the new exchange and that's it.
(and if you end up getting nervous about this and chicken out when the new phone gets to you... just send the same phone back... tmobile sends you a little white box and inside that white box is the shell of the "new" phone with a pre labeled mailing slip and a little sticker to seal the box up again...no big deal)
Make sense?

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