Hello everyone Ive had an htc inspire 4g for the last couple of months(about 4 exactly) and today for some unknown reason my phone will not power on at all. I have rooted/flashed it properly and never had any issue till today( I was running MIUI rom). For some unknown reason, the phone will simply not power on but only vibrate about 5 times(no led indication at all) with either the power button being pressed or by doing the volume down power option. it doesn't even turn on and show the splash/htc white screen intro at all. The closest thread Ive searched about this peculiar event is this one here http://forum.xda-developers.com/showthread.php?p=15322157 Everything else like the micro sd card and sim seem to work fine(no data corruption) on my other nexus s phone. What can cause this and what can be the best solution to take on this(the htc inspire 4g in only 4 months old). If i call htc and ship them the phone how can i restore the phone to stock if it doesnt power on nor works when i connect it through the usb cable(not detected)? thanx in advance
*Hmm this is weird i posted this on the Q/A section and instead it was posted in the general thread section on this forum. I apologize if this is posted in the wrong place(if any moderator can move it were this topic belongs i would appreciate it).
Assuming you bought the phone new from at&t , just Call them and they will send you out a refurbished model.
Have you pulled the battery? If not pull it for a minute or 2 and blow in the battery area to make sure there is no dust in there.
This same thing happened to me and thats what fixed it.
If you have a DSC near you, go pick up a replacement battery, or call ATT to send out a battery. The calling option will take a lot longer, the DSC option is same day. We've being seeing a lot of bad batteries with these in the DSC the past month.
I had same exact issue you are having, and it turned out to be my battery. AT&T shipped one free of charge and it arrived the next day (via 2 day fedex). My problem did, however, start out as random restarts... once or twice daily until the battery completely failed. My phone was only 2 months old when it happened.
Sent from my Inspire 4G using Tapatalk
No luck at all(I was able to get a hold of an extra brand new htc battery & charger from a friend) The phone will not power on only vibrate 5 times(no led indication). Phone is clean/dust free memory card is not corrupted(its working fine)I think its strange and will just call htc(for warranty)
Possibly water got in
Was changing the screen protector and the same thing happened. Placed battery in, pressed power button, the top green LED lit up and phone vibrated exactly 5 times. Switched to different batteries; same thing happened again.
I figured probably a little water got into the phone from the side, so I used dust-off to blow the water out of the phone from the sides, exterior rim of the battery slot, the border of the bottom SIM slot; then left it to dry w phone facing down for ~15min under mild heat (light bulb); then the phone turned back on normally... phew, scared the crap out of me.
Related
Well, my inspire started the rebooting randomly thing a few weeks ago. I didnt think much of it because it would only happen maybe once a week. But that got a lil worse, started happening more and more. A couple of days ago my Inspire would not stay on. Right after powering on, it shows the HTC logo and actually boot all the way to the home screen, then shuts off. The only way I can keep the phone on is if connected to power. I suspect the battery died. The battery indicator says battery is fully charged. Tried wiping battery stats, did nothing. Unrooted and returned to stock and S-on. Went to ATT store and was given a number to call for a replacement or i can go to 1 of 3 service depot locations where I can get a replacement.
Can't wait to get a new one. Just sharing
Dan
dan09wrx said:
Well, my inspire started the rebooting randomly thing a few weeks ago. I didnt think much of it because it would only happen maybe once a week. But that got a lil worse, started happening more and more. A couple of days ago my Inspire would not stay on. Right after powering on, it shows the HTC logo and actually boot all the way to the home screen, then shuts off. The only way I can keep the phone on is if connected to power. I suspect the battery died. The battery indicator says battery is fully charged. Tried wiping battery stats, did nothing. Unrooted and returned to stock and S-on. Went to ATT store and was given a number to call for a replacement or i can go to 1 of 3 service depot locations where I can get a replacement.
Can't wait to get a new one. Just sharing
Dan
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That sux. You're the first person I've seen here on XDA with that issue, that I can recall, at least, so I think it's safe to say it was an isolated incident...
Unlike the Samsung Captivate, where it was a frighteningly common occurrence.
Did you actually try another battery? Just curious.
(Your better off getting a replacement, as you are doing, because you don't want to be paranoid 24/7 of your phone shutting off, if indeed it's something defective internal to the phone itself.)
Inspired Ace 1.0.1¦ XDA Premium
replace it, easier troubeshooting. that way you'll know if its the inspire or just that one phone
1st Inspire - speaker died, SD card would not mount
2nd Inspire - camera would not autofocus
3rd Inspire - crooked screen, battery cover sticks out or right side about 1 mm, snags
I LOVE my Inspire, but I don't think it's the highest quality HTC device...
Four-Fifty-X said:
1st Inspire - speaker died, SD card would not mount
2nd Inspire - camera would not autofocus
3rd Inspire - crooked screen, battery cover sticks out or right side about 1 mm, snags
I LOVE my Inspire, but I don't think it's the highest quality HTC device...
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Click to collapse
You must be very unlucky to have 3 bad devices!
Four-Fifty-X said:
1st Inspire - speaker died, SD card would not mount
2nd Inspire - camera would not autofocus
3rd Inspire - crooked screen, battery cover sticks out or right side about 1 mm, snags
I LOVE my Inspire, but I don't think it's the highest quality HTC device...
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Click to collapse
I suddenly dont feel so bad lol
My inspire's bottom cover sticks out about 1mm on the right side. I love the phone, but the covers are just bad design.
Update:
It is the battery, went to ATT and they put in a loaner battery and phone is fine. Sucks though they didn't have a battery in stock, or a new one to give me well anyway, they're shipping the battery to my house. should be here tomorrow or saturday.
Kinda sucks i had to return my phone back to stock and unroot and s-on. oh well... rooting is fun
Four-Fifty-X said:
1st Inspire - speaker died, SD card would not mount
2nd Inspire - camera would not autofocus
3rd Inspire - crooked screen, battery cover sticks out or right side about 1 mm, snags
I LOVE my Inspire, but I don't think it's the highest quality HTC device...
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Click to collapse
Yeah, unfortunately I have to agree. I have 2 here and both have different issues. One has a perfect screen but the covers fit like ****. The other has a screen that is totally out of whack and other little quarks not worth mentioning. Nothing to get worked up about but man. I also know that allot of inspires get returned for bluetooth issues and you may have guessed battery is **** issues. I love this phone,hell I have 2, but man what is the deal with htc's quality control. And whoever the fluck decided to put this tiny ass battery in this hog is wonked in the head.
The only thing I don't like about my phone is the stupid battery cover. The first time I tried to open it back up after installation I think I broke or bent a guide tab, because the door sticks out a hair more than original. But I have a case, so its not bothering me.
Sent from my Desire HD using XDA App
Update:
Finally received my battery replacement from ATT warranty. Phone is working again!! woot! Already re-rooted So Happy!
Just sharing.
Replace the battery, clearly its the problem..
COuldve been worse. I should complaint to At&t or HTC and get a new battery so I can replace if my Inspire died hahahaha.
I lock my phone and about 10 mins later I go to unlock it and the phone powers up meaning that it has been turned off. There is absolutely nothing wrong with the charge of the battery but it keeps doing this. The other week the phone wouldn't respond for about 5 hours I would touch it and the touch screen was completely dead. I locked the phone and then the screen went black and the touch buttons at the bottom lit up and that was it the phone crashed so I needed to restart it and it just wouldn't work. 5 hours later when I woke up it responded and Bare in mind I ran about 5 ruus to get the phone back to stock so it wasn't a software problem. So has anyone else experienced one of these problems. The random shutdown is my issue at the moment. I'm considering returning it for repair because isn't it true that htc have a 2 year warranty in the uk?
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
ben_pyett said:
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
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Doesn't sound daft it's a great Idea. I have blu-tack on the slide off cover at the bottom to keep it from jiggling as one of the plastic clips broke. I will probably test another battery because they aren't exactly expensive. Do you know anything about HTC's warranty int he uk ben_pyett? Thanks for the help
sharpinator said:
Doesn't sound daft it's a great Idea. I have blu-tack on the slide off cover at the bottom to keep it from jiggling as one of the plastic clips broke. I will probably test another battery because they aren't exactly expensive. Do you know anything about HTC's warranty int he uk ben_pyett? Thanks for the help
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Click to collapse
I have heard multiple users that they simply rang HTC up, complained that battery didn't work and got a new one sent out.....so try that....and attempt if possible to hang on to old one, as if it turns out to be device, you get a free battery
Same issue for me, it drove me nuts. Turned out to be a faulty battery when sent off to HTC/Vodafone for repair. They replaced it so I wonder if it's a known issue.
Sent from my Desire S using xda app-developers app
ben_pyett said:
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
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Click to collapse
This.
My phone used to shut down randomly and I searched and found out that it is due to the bad design of battery placement in this phone. All I had to do was put a small piece of paper and it has never shutdown till then.
I'm definitely going to try this, I've been getting lots of resets and I'm relieved it's not a rom issue
edit: how many times did you guys fold the paper over?
ben_pyett said:
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
Click to expand...
Click to collapse
i had issues with my phone turning off too, had it slightly wet at one point so i took it to a phone repair joint, they replaced a few things charged me and it had the same problems afterwards, a test battery proved it was the bloody battery all along!
the tech there let me know our batteries have a soft edge that when pushed up hard against the battery slot it slightly deforms, seems like a bad design if you look at the battery up close you can see one where the edges get pushed in a bit, (well on mine anyway) the test battery i borrowed didn't have the edges pushed in.
Had this problem too. Paper did the trick.
My HTC 828 is always going off by itself, once I open the camera or put on my mobile data the phone goes off please what should I do?
Me too have same problem..My HTC desire 828 dual sim turning off automatically, mostly when I play any videos or turning on camera. Tried factory reset many times but no use..
HTC 828 ramdomly switching off on data use, battery drains off
I also have the same problem...whenever I use apps which use data, the phone goes switch off and many times when I switch on the phone, apps starts optimizing again and again...sometimes battery drains off immediately...please help me...whats the issue...
Phone switching off itself. Nearly same problem is what I face with this HTC 828
theguitarman94 said:
I lock my phone and about 10 mins later I go to unlock it and the phone powers up meaning that it has been turned off. There is absolutely nothing wrong with the charge of the battery but it keeps doing this. The other week the phone wouldn't respond for about 5 hours I would touch it and the touch screen was completely dead. I locked the phone and then the screen went black and the touch buttons at the bottom lit up and that was it the phone crashed so I needed to restart it and it just wouldn't work. 5 hours later when I woke up it responded and Bare in mind I ran about 5 ruus to get the phone back to stock so it wasn't a software problem. So has anyone else experienced one of these problems. The random shutdown is my issue at the moment. I'm considering returning it for repair because isn't it true that htc have a 2 year warranty in the uk?
Click to expand...
Click to collapse
Nearly same problem is what I face with this HTC 828 desire
Never knew that HTC would let me that down
Worst company ever
The only reason this phone was with me was due to its good camera qualities else
This phone couldn't give any better loudness if not accompanied to speakers ....each time while watching any video I need speakers
Well ...this phone made me realise that it's not necessary that good priced phone are necessarily good
---------- Post added at 04:30 AM ---------- Previous post was at 04:26 AM ----------
theguitarman94 said:
I lock my phone and about 10 mins later I go to unlock it and the phone powers up meaning that it has been turned off. There is absolutely nothing wrong with the charge of the battery but it keeps doing this. The other week the phone wouldn't respond for about 5 hours I would touch it and the touch screen was completely dead. I locked the phone and then the screen went black and the touch buttons at the bottom lit up and that was it the phone crashed so I needed to restart it and it just wouldn't work. 5 hours later when I woke up it responded and Bare in mind I ran about 5 ruus to get the phone back to stock so it wasn't a software problem. So has anyone else experienced one of these problems. The random shutdown is my issue at the moment. I'm considering returning it for repair because isn't it true that htc have a 2 year warranty in the uk?
Click to expand...
Click to collapse
Nearly same problem is what I face with this HTC 828 desire
Never knew that HTC would let me that down
Worst company ever
The only reason this phone was with me was due to its good camera qualities else
This phone couldn't give any better loudness if not accompanied to speakers ....each time while watching any video I need speakers
Well ...this phone made me realise that it's not necessary that good priced phone are necessarily good
What should I do to get rid of this problem
(Before I resell it)
My battery couldn't be removed
So the solution of paper couldnt be fine with it
:crying:
hi have same issue on my htc d820ts so i flashed it with new firmware and check the battery connector or power supply area its ok but phone issue is same so please if some one have any idea help me
My HTC Sensation seems to have a very strange power problem and I am hoping someone can help. Around four months ago my phone started switching itself off when I went to do something, it could be read a text, make a call or maybe send a text. What I noticed is when I turned the phone back on the battery level would jump down, it could “lose” 20-60% of its battery life.
If I then put it on charge it would never return to 100% unless I restarted it, it was almost as if the phone didn’t recognise the % of battery it had “lost”. This could happen many times a day and once it switched itself off around 15-20 times as I tried to make a phone call when hiking in the mountains.
The only time it keeps working is if it is connected to a power source. Also when it does switch off I notice it becomes quite hot at the bottom of the screen.
I swapped batteries with my girlfriend who has the Sensation XE and with her battery my phone worked fine but with my battery her touchscreen wasn’t as responsive as normal which was very strange.
I was running the HTC stock firmware but I moved to CyanogenMod to play with it and see if it was a software issue but the problem continues with CyanogenMod.
I spoke to HTC but they said I was out with my 12 month accessory warranty so I’d have to buy a new battery. The problem kept happening and it drove me round the bend for a while until I just decided I’d buy an Anker battery. I’ve had it for almost two months and all was going well until yesterday when my phone turned itself off as I tried to send a text.
Since then it must have turned itself off around 6 times either trying to make a call, read a text or send one.
Does anyone have any ideas? I thought it was just a dud battery at first but now with the exact same thing happening to the second one I wonder if it’s something else.
Thanks
try to put a piece of paper or something to fit where the battery connects with the device
maybe loses somehow the connection
best wishes
Hi Lsmith,
This issue seems to happen on many Sensation devices... but there is hope!
Sometimes it's due to a custom Rom or due to a let's say "faulty" connection between battery and the connectors of your device.
- I would first suggest to charge your phone up to 100% (if possible). After that, perform a reset (make a backup) and look how your device behaves.
- If you still detect the same behavior follow this thread ->
http://forum.xda-developers.com/showthread.php?t=1531232 (check out the last picture). This is the so called paper trick...
For me it's enough placing a folded paper on the battery itself, covering part of the sim card. Just try out what suits you best.
Cheers
tneS morf ym noitasenS gnisu klatapaT
Thanks guys, I'll take a look at that thread.
I installed a stable version of cyanogenmod 9 on my phone and the system was working perfectly, but I spent some time without using it because it didn't have any signal(I think its aerial is broken). After some time I decided to try to fix it, so I turned it on. It booted normally, but shortly it turned off by itself. Then I tried to turned it on again successfully, but again it turned off. I thought it was the battery so I plugged the phone, but it wasn't showing any sign of being charged. So I tried to charge the battery out of the phone and I checked its voltage, but when I put it back in the phone, it didn't work. The only thing I see, when I try to turn it on is a dim red light in the trackpad.
Any ideas of what happened? Is this reversible?
Thanks in advance.
I'm no expert, but it unfortunately sounds bricked to me.
Similar thing happened on my 1st MT4GS after like a week of owning it. We were on vacation and I was playing fruit ninja, slashing happily away as the phone was plugged in for bedtime. All of a sudden it turns off. I'm like WTF, it was charging! But it apparently wasn't, and similar symptoms to you. No other lights/charge/indication of anything working. Just the dim red light in the track pad I could get to go on and off. Since it was just over a month old after I got back from vacation, I wound up having to ship to HTC rather than walk out with a new one from t-mobile, but they sent me a replacement I've been using since.
So sorry I don't have better news, but it sounds like what happened to me, and it was dead and had to be replaced.
Hi,
This has happened to me two or three times but thankfully I have a few other devices so I needn't worry much.
When this happens I take out sim, SD and battery for a week or so. Upon reinserting battery all was good each time.
If you have a spare try it, I can't say for sure if we are on the same boat but its worth a shot before throwing it away.
Sent from my Nexus 4 using XDA Premium 4 mobile app
Edit
Here is a link that I and a few other discussed our issues, none the same but all similar.
http://forum.xda-developers.com/showthread.php?t=2257451
Also there are plenty of other threads I seen on this as well, search around a bit and hopefully you'll find an answer
Best of luck!
So there's some threads I just shouldn't read ...
After coming across this today my phone has started turning off by itself (doing routine things, like pressing the "Read" button on an SMS). There's gotta be a weird coincidence there (I had an underclock issue where the screen wouldn't come on a couple months ago while earlier that day I was reading the post on how to replace a bad LCD panel - so I get to overreact like that).
I think my issue is more about battery as I have been tracking it the past several hours (three shutdowns in a row at 60% battery, and then one ten minutes ago at 20%) but it continues to work itself out (with some weird stuff like notification panel crashing on me on one of the last reboots).
I have what I presume is a cheap 1900mAh battery (EZOPower) that is starting to show it's wrinkles. I have dropped the max processor speed a notch according to a recommendation in this post:
http://forum.xda-developers.com/showthread.php?t=2753720
...hopefully that was the issue. I nandroid'd my device just in case something goes wrong. If it continues, I'll swap batteries and see.
I'm hesitant to shell out for a couple Ankers because I currently have my eye on the LG Optimus F3Q (although getting one would be three months away, I gotta have priorities).
I have a HTC One A9 at home, which is a decent phone. Bought it from the UK and it served me well. After using it, I upgraded to a HTC U11 Life, but still kept the A9. After taking it out of my drawer, the phone was still working and was in mint condition, except the battery could only hold charge for 3-4 MINUTES. I looked at a few tutorials online, ordered a new battery and disassembled the phone, nothing was physically damaged in the phone, and I didn't damage anything while opening it. I went ahead and changed the battery and tried to boot, but it wouldnt work.. The charging light turns orange, but the screen shows no life. Before this, the screen was workign perfectly fine. The phone also wont vibrate if I try to power it on. I changed the battery back to the weak one, sealed it up and left it to charge. The charging light turns orange, then turns green after a while, but wont boot and the screen shows no life. I managed to return the new battery, but the phone isn't working anymore. Nothing appears to be damaged physically, and I took great care opening it, I even bought some tools and had a heatgun lying around.
If anyone can guess what the issue is (motherboard, screen, some wack htc feature) then id appreciate it. I wont be fixing it if it needs a new screen or board, as thats too costly. If its a software issue or something, then please help me out with this. For now, my best bet is to sell it for parts and make hope to make 10-15 bucks off of a phone which otherwise wouldve sold for 45-50 usd (in my region)