Got data connection back by accident (maybe not) - HTC Sensation

I have search all thread/forums/questions and I didn't found anything similar. Some threads says cause is old SIM card, lemon phone batch and TMO network issue. Not sure where this will fit.
Just want to share this info, be gentle noob here, New TMO customer/new phone
I got my htc sensation few days ago and root it on Stock ROM then install a bunch of apps and freezed a couple apps(aka bloatware) using titanium backup pro. After 3 days I lost all data connection (gprs/2g/3g/4g) except WIFI of course.
Called TMO-US they said that they reset my network and we do a whole bunch of troubleshooting. Still no luck but when I Tried using my sim card on my old phone(HTC inspire) I got a FULL 4g/network signal. WHOA!!!!
I didnt give up because htc sensation is a beast! but after spending alot of hours searching for the fix , no luck... then I decided to let the phone go since Im still covered my the 30 day grace period. Upon looking for a different phone on TMO lineup can't find any phone that can beat the htc sensation. So I resort to getting the same phone replacement.
*****Trust me I've tried everything that this sita has to offer (radio/cipher boot, airplane mode, battery pull, config settings)****
Then this whole fiasco becomes interesting...
Got the instructions to "de brand" the phone. S-off and unroot.
Downloaded stock rom and install it. on first boot 4G icon popped up.. hmmm... tried to browse the net and download some apps on the market check
so I download htc software updates(using 4G), reroot the phone and restore my backup.
I assume the cause is somewhere along the line of
- installing stray apps and freezing bloatwares - (not sure which one- too many to know) or
- some rogue processes triggered the data connection lost or
- need to do htc update first before roorting or
- I just got a freak accident upon rooting.
Doesn't matter I got my data connection back. So far so good.....
HTC Sensation
Stock ROM, S-OFF, Rooted

i had a very very similar problem as yours.
before I was s-off/rooted it was running fine with 3g over in asia. zero problems with the stock rom. started reading on s-off for about a week and went into Insertcoin cos that seem like the most popular.
after rooting to insert coin, problems started ... i could hardly get any 3g network even though the icon showed there was data going in and out. flashed from IC 2.2.5 to 2.2.7 and thought it would work itself out, 2.2.7 to 2.3.0 didn't work as well. Gave up and jumped to ARHD and every thing worked
It looks like both Insertcoin and ARHD uses two different kernels/radios. IC works on TMOUS for majority of the users, so you might want to look at InsertCoin and try that out on your 4G set

This is getting more interesting.. .As Im planning to venture to try different roms.
I'll keep that in mind and yes indeed InsertCoin is more popular.
http://forum.xda-developers.com/showthread.php?t=1105432
Any advantage using InsertCoin? Because for now Im happy with my set up HTC sense is a bit laggy but not all the time and speedtest says 6mb++ download : 3mb++ upload.

if you're with tmobile & the your data worked with another phone & not the Sensation, your IMEI was probably blacklisted if you don't have and "Android Approved" data plan according to tmobile.
When the phone first came out a lot of us were having that problem. Our data would work for a few days & then would stop completely. I was running the original Total Internet plan from back when the MDA was release & it shut off. Tmobile didn't remove the flag until I converted over to an android plan.
My guess is you're on an older data plan & they want you to switch to their throttled data plan

Thanks for the info Xnifex! I'll keep that in mind, Im not sure though what you mean by "Android Approved".
Since Im a new customer with a new phone(HTC sensation that came from them). Im positive its brand new not refurbished so I assume IMEI is good.
I lost the data 3 days after I rooted the phone with S-OFF and SuperCID and a few tweaks. but I got the data back when Im in the process of de-branding (unroot and S-ON)
Although I didn't reach the S-ON process because I got the data back after installing the stock ROM/RUU. So I reroot it again.
The only thing I can remember on TMO side is the tech rep told me that they reset my data connection not sure if that helps
So far no issues here

If you lose connection again, call tmobile and make sure that they have you on an android data plan. I had a winmo phone before my sensation and they have 2 different kinds of data plans. Not sure why. My data stopped working after a couple of days. I had to call support and have them switch it away from the winmo data to the android. They might have screwed it up when you signed up.

the android approved was in quotes because it's no different than any other plan, but it's the term they use to get those that were on older non-throttled plans to switch over.
If you're a new tmobile customer than I don't know what's wrong, but if you're an older one who had a data plan from an old blackberry, windows mobile, or other smartphone, they blacklisted your Sensation IMEI until you switched over. That's probably why you could get it to work on a previous phone, which wasn't blacklisted, & not the Sensation

HMMMM... Almost the same scenario as I suspect.
Thanks for all the inputs.
All I can remember on tmous side is they reset my connection and I forgot to mention on the earlier post that I have my att number ported into tmous, probably thats the cause.
But I assume its the phone because after all the things that tmous have done I waited a couple of days nothing happen.. the only way I get the data connection is instaliing the srock rom\RUU.
Its been 5 days now, I've install the same apps that I got before and freeze a few bloats.. Still got data connection. Happy camper here...

Related

[Q] Radio messing up after ROM upgrade?

Yesterday I finally received my Inspire. When I bought it it was reported to be unlocked, but I found out it was also rooted and radio S-OFF.
As my carrier recently released a new 4G GSM network alog with their veteran 3G CDMA network, I went migrate my account to a SIM card with my line and put it in the phone. Everything worked fine, HSDPA speeds OK, HSUPA slow (no fix yet on the phone).
Then I decided to install LeeDroid on it, the ROM is awesome, but somehow it wouldn't connect to the carrier anymore (that means, no voice, no data, some eventual GPRS connections). I restored my nand backup but it was still the same.
In the evening, I decided to flash another radio (12.54.60.2SU_26.09.04.11_M2) instead of the AT&T stock version. For this to be a fast process I had to ENG S-OFF (didn't want to mess with other methods).
Immediately the phone found strong, stable signal. I reinstalled LeeDroid and now it works as a charm, HSUPA is even faster than HSDPA (probably due to network traffic) and I'm very pleased.
My big question is: I have had many Android phones (and many Windows Mobile HTC) and I never have seen a ROM messing up with the radio, I don't even believe it's possible. So, what happened?
My only explanation is that the Ebay seller I bought the phone from messed up with something and managed to get the phone working and then sold it before it failed again.
Any thoughts about this?
What you've been through isn't normal, so something must have been messed up with your phone. You never know what a phone off of eBay has been through. Maybe it hadn't been rooted properly or something else was done incorrectly. Normally, any custom Inspire ROM works with any version of Inspire/DesireHD radio. Some radio versions work better than others, but I've never seen an instance of what happened to you with your first LeeDroid install where the data/voice connection was totally dead. What version of radio did your phone come with? It should of been either 26.06.06.30 or 26.06.04.06 - if it came with anything else then the radio had been messed with.
The good news is now that everything is working, you should be free to flash whatever ROM you want with no worry of that weird connection problem happening again. Flashing ROMs on the Inspire (except for the RUU's) doesn't mess with the radio at all, it is a separate deal. But if you continue having weird problems, I suggest flashing the rooted stock RUU from this thread and starting fresh from there.
OK, thank you.
It came with 26.06.06.30, and it's really weird, I have never had this kind of issues.
I'm really not new to android (have had a few CDMA Android phones) and now I'm switching to GSM, but I was really confident that apart from the unbranding process both phones should behave really similar.
Will see how it evolves, for now I'm really enjoying 4G speeds.
Yep, you should be fine. HenryBravo is giving good info. Some radio\ROM combinations work better than others. Depends on the ROM. That's why some chefs have a recomended radio and others do not. Good luck with your new phone.

Q: I don't have data anymore

So I recently bought the girlfriend a Samsung Galaxy S 4g. Definitely a bit different than the Evo in terms of the overall process. It didn't help that I started out in the Vibrant forums somehow...
Anyway. As it stands right now I have her phone all rooted and it has CWM and I'm using the Valhalla ROM. The issue is that she doesn't have data.... and when I go into wireless networks and check out the mobile networks and such, I can never actually see T-Mobile. If I search I can see AT&T, which I connect to and I start roaming. If I do this I still don't actually have internet. I can't use the market, or the web browser or facebook or anything that requires data. The browser will sometimes redirect me to some web2go website, otherwise it just times out or says it can't connect to the server.
So does anybody know what's going on? Please let me know if you need any more details.
I've never had trouble like this between my Evo, or my Epic 4g Touch or any friends phones. I've also tried going back to 100% stock unrooted GB and I still have the exact same problem. The ROM doesn't seem to matter, neither does being rooted.
Since you are running Valhalla bring down the notification bar and make sure you have the data toggle on.
Yep, it's definitely toggled to on. I even cycle airplane mode and make sure it's on afterwards.
Only other thing I would suggest is a factory reset. The phone should be picking up the T-mobile network without any problems. But if rooted or not and on stock vs custom rom the issue remains you may just have to set it back to stock and send it in for replacement.
And I know this is a silly question but make sure you call T-mobile and verify that this line has data plan. It has happened in the past when I added a line that it wasn't provisioned correctly and out of the blue the data stopped working. The service was automatically removed due to a reps mistake.
Check your APN settings. Should be T-Mobile's, if not then that's what causing the issue. Just look up for those on google.
Sent from my SGS4G using xda forum app
My APN settings are correct. I've now tried several other APN settings though, and this hasn't helped.
I know this phone is on a data plan. It's on the $50.00 a month prepaid. It did work when we got it, and after it was rooted. I just noticed recently that it stopped working, and I'm not sure at what point it happened, and if it has anything to do with what I've done.
I called tmobile and they said they couldn't see any network related issues going on. Just my phone not connecting, so it was made a ticket for the engineers I guess haha. They are supposed to work on it, and they usually will either fix it and never contact you, or call you if they need you to do something.
Bump.
I've been in really good service areas with full bars T-Mobile and I still don't have internet. So I really don't know what's up. The "T-Mobile engineers" haven't called me back or fixed anything yet.
I'm about to bring myself back to stock and bring it in to a store.
Bring it back to stock & maybe put it in recovery mode & wipe caches & do factory reset again. See if that helps before returning it.
Sent from my SGH-T959V using XDA App
You might try reflashing the ROM or maybe just flash a different modem. I had issues like that once when i was on black ice. If you had data before, there probably isn't anything wrong with your phone.
Sent from my SGH-T959V using XDA App
Having the same Data problem
I had an unlocked ATT BB Curve on T-Mobile and the data was working (although very slow...)
I decided to try out a "Vibrant" hoping to be able to install ICS via Cyanablahblah.
Searching on Ebay I bought one only it turned out to be the 4G (it didn't realize there was a difference.)
Since then I can't get DATA on the 4G except in WiFi.
On the network it goes to the page: u.web2go.com and says my data plan does not work on this device.
Has anybody had any success with this problem ?
Could it be a 4G issue ? Before DATA came from Edge.
Have you checked what your APN settings should be with the magics of Google?
Theraze said:
Have you checked what your APN settings should be with the magics of Google?
Click to expand...
Click to collapse
I have, I've tried 3 different versions with no joy.
Update:
As per T-Mobile Tech,
Apparently Blackberry Data service does not work on non BB phones.
Needs Add on Data plan
bogiewan said:
I have, I've tried 3 different versions with no joy.
Click to expand...
Click to collapse
tmob probably caught on that you're using a "4G" phone and will try to force you to upgrade your plan.
FBis251 said:
tmob probably caught on that you're using a "4G" phone and will try to force you to upgrade your plan.
Click to expand...
Click to collapse
Is there any way to fool it with a 3G modem flash or something ?
I think I screwed up when I bought the phone not realizing there were 2 variants of the "Vibrant."
I wonder if I would have this problem with the earlier (non "V") 3g phone.
Probably. If it were just the 3G/4G causing the problem, you can force the SGS4G to only use 2G networks in the data settings... but if it's anything like the old Verizon bits with tethering and other data, they check for specific data strings that are harder to fake... I mean, set.
bogiewan said:
Is there any way to fool it with a 3G modem flash or something ?
Click to expand...
Click to collapse
They use your IMEI to tell what phone it is.
http://www.gsma.com/technicalprojects/fraud-security/imei-database
the OP was in 2011, so I'm pretty sure he already got it taken care of
mike-y said:
the OP was in 2011, so I'm pretty sure he already got it taken care of
Click to expand...
Click to collapse
... so I should have started a new thread instead of searching ?
bogiewan said:
... so I should have started a new thread instead of searching ?
Click to expand...
Click to collapse
No you shouldn't have. :good:

HTC ONE APN problems after Root

Hi Guys,
Just switched over from the Iphone and liking the Android platform so far. So in my tinkering quest, I think something got screwed up with my APN.
I flashed ViperOne 3.1 to my HTC One (T-Mobile phone, but I am using an AT&T SIM) with 4.3. Radio. 4A.21.3263.03 with the latest firmware from Tmobile (side note, Im still not sure if/how the firmware changes when flashing a new/custom ROM).
Anyway, I flashed Viperone and everything went fine and updated the new APN for ATT. With the stock phone, I had been using the "pta" APN and got great reception and LTE speeds. With the Viperone initial flash, same reception, same speeds.
Next, I realized I didn't install the Superuser stuff so I thought I had to reflash everything...which I did. On the 2nd go around, now I can't get the pta APN to work. I get cell service (same reception as before with full bars, but no data). The only way to get data and cell is use the phone APN but cell is 3G (>1mb) and 1 bar at best.
The only thing I remember doing that could have possibly screwed something up inbetween the two flashes of Viperone, is that I installed AdAway. Not sure it this would effect anything or not.
I've also tried totally wiping the phone and installing Viperone for a third time via a sideload. I have not tried going back to a completely, locked stock phone yet. Also, tried loading AndroidRevoltion but same deal. But given I am a noob, I am still a bit worried about screwing something else up flashing back to a stock locked TMobile phone.
Any ideas on how to fix the APN issues? I have tried all settings in this thread: http://forum.xda-developers.com/showthread.php?t=2172110
As well as a couple others and combos, but nada.
Anybody? Nobody?
Some more info, I took my phone down the street and messed around a bit at a local coffee shop. I was amazed when I didn't change anything and I got a whopping 46mb downspeed. Haven't really seen that in my area. Still only had 2 signal bars when everywhere else is usual 5. I am in San Diego so coverage is never an issue. Anyway, I then traveled about 10 blocks away to run an errand and it dropped back down to under 1mb. Same 1-2 bars. Something is definitely funky. The phone and data works. talking on it seems fine, just doing any network data stuff is very slow other than that one instance.

[Q] HTC One S, CM11, and poor data/cell signal (if any)

Hey everybody:
This is kind of a last gasp for me. My HTC One S suffers from the usual that you read about - "Preparing SIM" messages, constant error reports on bootup, random reboots. I honestly hate the phone.
So I installed a custom ROM. I unlocked the bootloader via HTCDEV, then I used the 12/20/13 CM11 (KitKat 4.4.2) with the 12/15 GAPPS.
The phone worked OK except now I was able to see what I've read about, and probably unknowingly experienced with the stock ROM, and that is the phone constantly flipping between Edge, 2g, HSPA, HSPA+, etc.
So, I decided to try a new radio. Did it a million times on my old G2. In order to get S-OFF to update it, I used the RLL to bring it back to stock Jelly Bean, then Moonshine to set S-OFF, SuperCID'd, and restored it with CWM. Then I installed the 1.20.x radio and at that point, all heck breaks lose with the data network connectivity and even cell signal. I might have no cell or data signal. I might have a cell signal with Edge. If I get up and move, it might go to HSPA, then I might lose everything again. This is much more pronounced than what I witnessed when I first installed the CM11 ROM.
I've tried reflashing the original 1.13 radio and it's no better. I went back to the 1.20 radio and even wiped and reflashed CM11 and GAPPS from scratch. Still very inconsistent data connectivity, so I'm not necessarily convinced it's the version of the radio because they're both pretty darned bad including the original version.
Has anybody been through this and gotten it straightened out? This is strange that even going back to the old 1.13 radio doesn't seem to help.
Thanks for any ideas...
Type: HTC One S, S4, S-OFF, SUPERCID
HBOOT: 2.15.4444 (Moonshined)
Image: CM11 (12/20/13 - 4.4.2)
Radio: 1.20.50.05.16_10.31.50.08L
Who is your carrier? If it is TMOUS you will probably need to make some adjustments to your /system/build.prop file. When I flash a new ROM I have to make the following additions/changes before my data connectivity is stable:
Code:
pm.sleep_mode=1
ro.ril.hsdpa.category = 24
ro.ril.hsupa.category = 6
ro.ril.hsxpa = 4
ro.ril.radio.svn=19
ro.ril.fast.dormancy.rule = 0
The setting "ro.ril.fast.dormancy.rule=1" probably already exists in the file, so it will either need to be edited or removed. The other settings should not exist.
The changes that actually allow the phone to maintain a data connection (as I recall) are "ro.ril.radio.svn=19" and "ro.ril.fast.dormancy.rule = 0". "pm.sleep_mode=1" allows the CPU to completely power off, and the "ro.ril.h*" settings set max speeds for different data connections. I'm going off of what I've culled from various posts and forums, so I may be off the mark on some of my descriptions.
Here's one post briefly talking about these settings:
http://forum.xda-developers.com/showthread.php?p=48276115#post48276115
You will need root access and your /system partition will need to be remounted as read-write to make the changes. Ask or search if you need help with those. Of course if you're not on TMOUS, then I have no idea...
Yes, T-Mobile US is my carrier. There's another thing I found. If it go into the phone's testing facility (*#*#4636*#*#), I notice that it's set to WCDMA preferred. If I set it to WCDMA Only and give it a few, it does go to an HSPA/HSPA+ connection. However, that setting appears to be lost between restarts.
What I don't get is that when I first flashed the CM11 ROM, I at least had the intermittent E/2g/3g/HSPA connections. How, if I go into that testing facility, it is stuck on Edge (and more consistent since my last flash). I will read the thread you provided a URL to. Thanks very much!
benyto said:
Who is your carrier? If it is TMOUS you will probably need to make some adjustments to your /system/build.prop file. When I flash a new ROM I have to make the following additions/changes before my data connectivity is stable:
Code:
pm.sleep_mode=1
ro.ril.hsdpa.category = 24
ro.ril.hsupa.category = 6
ro.ril.hsxpa = 4
ro.ril.radio.svn=19
ro.ril.fast.dormancy.rule = 0
The setting "ro.ril.fast.dormancy.rule=1" probably already exists in the file, so it will either need to be edited or removed. The other settings should not exist.
The changes that actually allow the phone to maintain a data connection (as I recall) are "ro.ril.radio.svn=19" and "ro.ril.fast.dormancy.rule = 0". "pm.sleep_mode=1" allows the CPU to completely power off, and the "ro.ril.h*" settings set max speeds for different data connections. I'm going off of what I've culled from various posts and forums, so I may be off the mark on some of my descriptions.
Here's one post briefly talking about these settings:
http://forum.xda-developers.com/showthread.php?p=48276115#post48276115
You will need root access and your /system partition will need to be remounted as read-write to make the changes. Ask or search if you need help with those. Of course if you're not on TMOUS, then I have no idea...
Click to expand...
Click to collapse
OK, I did these build.prop edits. Unfortunately, they've gotten me nothing. Then I went and investigated them a bit more and tried two other minor changes to build.prop (one of your parameters and added another). I'm still stuck on the Edge network. If you do a lookup, you'll see plenty of others. I think this phone is pretty much worthless - as it's been from day one. It will be my last HTC phone. By contrast, my old G1 and G2 are still working. There are tons of reports about One S phones suffering serious issues like this.
I appreciate your help and certainly, if anybody has a eureka moment, I'd love to hear about it. For the time being, I'll most likely see about getting my old G2 reactivated. Others have reported that the only way they've gotten this fixed is sending it back to HTC under warranty. Mine is out of warranty, which is the only reason I decided I'd do it. It was such a bad phone, I had nothing to lose. The next one I buy will most likely be the Moto X.
Thanks again for the help. I absolutely appreciate it.
whealton said:
Yes, T-Mobile US is my carrier. There's another thing I found. If I go into the phone's testing facility (*#*#4636#*#*), I notice that it's set to WCDMA preferred. If I set it to WCDMA Only and give it a few, it does go to an HSPA/HSPA+ connection. However, that setting appears to be lost between restarts.
What I don't get is that when I first flashed the CM11 ROM, I at least had the intermittent E/2g/3g/HSPA connections. How, if I go into that testing facility, it is stuck on Edge (and more consistent since my last flash). I will read the thread you provided a URL to. Thanks very much!
Click to expand...
Click to collapse
Sorry I can't be of more help. I'm still fairly new to this phone, but I quite like it. I suppose I've been more fortunate than others in that I haven't had any real problems with it.
It's not a problem and I'm grateful for you trying. The information you provided was also interesting from a learning perspective.
I reran the RUU on it, just to see if it would make any difference. This made it so I USUALLY have 2g connectivity, but that's as far as it goes and it's not good enough. I have lost that at times, but for the main part, it's consistent with 2g.
T-Mobile is sending me a new SIM to get my old G2 reactivated. While it's only about a quarter of the One S speed, it'll suffice. Unfortunately, the SIM it had couldn't be used because too much time had elapsed since the phones last use. That should be here Monday and that particular phone was WAY more tolerant of different images and radios (knock on wood!). It's currently running a Jelly Belly image of Android 4.2.2 (if I remember), so this should be interesting.
As for my HTC One S, I'll most likely give it to my son to use for games and media. With nothing more than 2g speeds, it's worthless to me. This phone has been a complete and utter piece of garbage since the day I got it. It's funny that my excellent experience with the T-Mobile G1 and G2 by HTC was my reason for buying the One S over a Samsung model. Now that phone is the reason I won't be getting another HTC. Strange how that works.
Again, thanks VERY much for the help!
benyto said:
Sorry I can't be of more help. I'm still fairly new to this phone, but I quite like it. I suppose I've been more fortunate than others in that I haven't had any real problems with it.
Click to expand...
Click to collapse
Weird, I had a desire z (same phone as g2) and it had really bad reception while holding it. Would lose all signal in the house. All my other phones used have been fine and pretty well equal - nexus one, desire hd, one s, my girlfriend's iPhone are all about the same.
This summer at a cottage my sister gs3 had no service all week, same network and the one s and iPhone
4s both could squeak some signal if you didn't touch them. A slight edge going to the iPhone most of the time I think.
Probably either a radio issue with that phone on your provider or defective hardware?
Sent from my HTC One S using xda app-developers app
It's not the provider (T-Mobile). My wife's Samsung has 4g here in the house - no issues. I took the One S out and had 2g everywhere. It's the phone.
I'm also guessing it's most likely the radio, as in a bad chip. Once you try to burn a new firmware into it, it finishes it off. Don't get me wrong, I'm certainly no engineer. It may or may not be that, or may be WAY more involved. Some people said the only way they got it fixed was by HTC replacing the main board.
The phone was a POS even before installing a custom ROM. Random reboots, constant startups with messages asking if I wanted to report the errors to HTC, random instances of NO data connectivity and then a message saying the phone is "Preparing the SIM card". I finally realize now that the occasional drops I would get while working remotely in Mexico (using a Movistar SIM) were most likely a result of this thing losing it's data connectivity while "Preparing the SIM card." The issues with this phone and the fact that it was out of warranty were the only reasons I took a chance on installing a custom ROM.
I'm sorry that I most likely sound like I'm ranting. However, I've searched all over and found SO MANY issues with this phone, that there's no way they should NOT have been recalled. Even T-Mobile told me there were many reported issues with these things. Both companies failed their customers.
350Rocket said:
Weird, I had a desire z (same phone as g2) and it had really bad reception while holding it. Would lose all signal in the house. All my other phones used have been fine and pretty well equal - nexus one, desire hd, one s, my girlfriend's iPhone are all about the same.
This summer at a cottage my sister gs3 had no service all week, same network and the one s and iPhone
4s both could squeak some signal if you didn't touch them. A slight edge going to the iPhone most of the time I think.
Probably either a radio issue with that phone on your provider or defective hardware?
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
Here in Canada we don't even have 2g on Telus, Bell, virgin mobile and koodo (I am on Telus), so the several phones that seem to have network problems on 2g or switching back And forth only have those issues on Rogers/fido or the small carriers like wind.
A guy I knew from highschool years ago works at fido and I remember him telling me last year this phone had some reception issues.
When telus had this phone on their website still they had pretty well all 5 star reviews. So my phone would probably be a piece of **** on a 2g/3g network too luckily they work perfectly on hspa only.
Sent from my HTC One S using xda app-developers app
Interesting. It's nice to have the option in the case of there ONLY being Edge/2g/3g service available, but not to be stuck on it when HSPA is there.
350Rocket said:
Here in Canada we don't even have 2g on Telus, Bell, virgin mobile and koodo (I am on Telus), so the several phones that seem to have network problems on 2g or switching back And forth only have those issues on Rogers/fido or the small carriers like wind.
A guy I knew from highschool years ago works at fido and I remember him telling me last year this phone had some reception issues.
When telus had this phone on their website still they had pretty well all 5 star reviews. So my phone would probably be a piece of **** on a 2g/3g network too luckily they work perfectly on hspa only.
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
True, at least around here though the amount of area without service for Telus/bell or Rogers seems to be pretty equal. So I'm happy not to have the issues with switching between 2g, 3g and LTE. It's hspa or hspa I guess.
Sent from my HTC One S using xda app-developers app

Verizon Signal Issues - Help

I need some help here, weird Verizon signal issue. So I got my U11 on Thursday the 22nd of June. I tested out the stock rom, all working fine, signal working fine too. Then I unlocked the bootloader, put twrp on in system RO mode, put magisk on, then put viperU 1.0.0 on. Viper/magisk and everything was working perfectly, I still had signal, could make and receive calls, send and get texts, wifi was all good, everything was good until Friday afternoon. I think it had to do with me trying to install the ota 1.1.0 viperU, but my signal dropped, still had 4g but that was touch n go. I tried to reinstall the ota because as far as my settings said and knew, I was still on 1.0.0 and when it checked for updates it found 1.1.0 again. After that 4g would work for a moment at boot then die, and there was no signal for calls/texts, that has the signal bars full with a slash through them. I tried fresh installing viperU 1.0.0, no change. I tried every combo in the test/advanced settings, changing the preferred network mode and ims settings, turn the radio off and back on and it would see verizon and try to connect, sometimes seemingly getting signal and changing the signal bars and getting 4g, then losing both. The status msgs on the advanced settings page would go back and forth as far as registered on the network, so I went to verizon and tried to get a new sim, the new sim didn't change anything, BUT a weird thing that happened is when the vzw rep went to the back to get me a new sim and activate it my U11 got signal, both 4g and call/text and I even got a msg, then it died again a moment later. So next I tried completely restoring and relocked my bootloader and installed the 1.11.617.4 RUU for my OCNWHL using htc_fastboot which it did perfectly fine, but still no signal. The bootloader says relocked(L) and software status: modified. Shouldn't it say official again since I flashed the RUU? I have tried reseating the sim and rebooting multiple times too. Oh and one more thing I noticed, my WiFi is touch and go now too, it'll say connected but websites fail to load, apps fail to download, etc until I turn off and back on my phone WiFi. Any ideas guys/gals on how to get my phone connected again? I just want to be able to use my new U11! Thanks in advanced!
kjcsg said:
I need some help here, weird Verizon signal issue. So I got my U11 on Thursday the 22nd of June. I tested out the stock rom, all working fine, signal working fine too. Then I unlocked the bootloader, put twrp on in system RO mode, put magisk on, then put viperU 1.0.0 on. Viper/magisk and everything was working perfectly, I still had signal, could make and receive calls, send and get texts, wifi was all good, everything was good until Friday afternoon. I think it had to do with me trying to install the ota 1.1.0 viperU, but my signal dropped, still had 4g but that was touch n go. I tried to reinstall the ota because as far as my settings said and knew, I was still on 1.0.0 and when it checked for updates it found 1.1.0 again. After that 4g would work for a moment at boot then die, and there was no signal for calls/texts, that has the signal bars full with a slash through them. I tried fresh installing viperU 1.0.0, no change. I tried every combo in the test/advanced settings, changing the preferred network mode and ims settings, turn the radio off and back on and it would see verizon and try to connect, sometimes seemingly getting signal and changing the signal bars and getting 4g, then losing both. The status msgs on the advanced settings page would go back and forth as far as registered on the network, so I went to verizon and tried to get a new sim, the new sim didn't change anything, BUT a weird thing that happened is when the vzw rep went to the back to get me a new sim and activate it my U11 got signal, both 4g and call/text and I even got a msg, then it died again a moment later. So next I tried completely restoring and relocked my bootloader and installed the 1.11.617.4 RUU for my OCNWHL using htc_fastboot which it did perfectly fine, but still no signal. The bootloader says relocked(L) and software status: modified. Shouldn't it say official again since I flashed the RUU? I have tried reseating the sim and rebooting multiple times too. Oh and one more thing I noticed, my WiFi is touch and go now too, it'll say connected but websites fail to load, apps fail to download, etc until I turn off and back on my phone WiFi. Any ideas guys/gals on how to get my phone connected again? I just want to be able to use my new U11! Thanks in advanced!
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All I can say is a lot of people are having problems with Verizon, me being one of them. I've had the phone almost 2 weeks and still can't get it working. I've talked to HTC and Verizon so many times and they say it's being worked on.
same here. Spent a couple days with near constant contact with Verizon trying to figure out out. Got in touch with HTC and it seems it may be a firmware issue. I can verify with no doubt that it's not the sim though. I've put mine back in my old phone, it worked. I put my daughters in my new phone, it failed to work. I even got a new sim for mine, but no luck. Multiple ROMs, multiple RUUs, and multiple factory resets, and wipes. All we can do is waiter, and pester the hell out of HTC to get them to hurry up.
ieatabiscuit said:
same here. Spent a couple days with near constant contact with Verizon trying to figure out out. Got in touch with HTC and it seems it may be a firmware issue. I can verify with no doubt that it's not the sim though. I've put mine back in my old phone, it worked. I put my daughters in my new phone, it failed to work. I even got a new sim for mine, but no luck. Multiple ROMs, multiple RUUs, and multiple factory resets, and wipes. All we can do is waiter, and pester the hell out of HTC to get them to hurry up.
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It's so stupid that they don't even do testing before putting it on the market.
If either Verizon or HTC would come up with a simple software update to enable CDMA and all LTE bands, that would solve everything. The problem seems to be that Neither is putting much priority on it.
BTW: Since the U11 works with Sprint, it has the CDMA and LTE bands built in. They're just not set up to fully work with Verizon yet.
Exact same problem.
My unit is going back for refund tomorrow. 4 hours of work trying to get it going and I'm done. HTC blames VZW, VZW says it's hardware. $650.00 paperweight. No thank you.
I'll reorder if this get straightened out. There are hundreds working just fine on VZW.
Seems to be just a few of these that wont stay connected.
---------- Post added at 07:58 AM ---------- Previous post was at 07:58 AM ----------
Exact same problem.
My unit is going back for refund tomorrow. 4 hours of work trying to get it going and I'm done. HTC blames VZW, VZW says it's hardware. $650.00 paperweight. No thank you.
I'll reorder if this get straightened out. There are hundreds working just fine on VZW.
Seems to be just a few of these that wont stay connected.
ieatabiscuit said:
same here. Spent a couple days with near constant contact with Verizon trying to figure out out. Got in touch with HTC and it seems it may be a firmware issue. I can verify with no doubt that it's not the sim though. I've put mine back in my old phone, it worked. I put my daughters in my new phone, it failed to work. I even got a new sim for mine, but no luck. Multiple ROMs, multiple RUUs, and multiple factory resets, and wipes. All we can do is waiter, and pester the hell out of HTC to get them to hurry up.
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I was starting to lean towards firmware today because of the wifi going in and out. Seems like to get an app to download from play I have to search it, start the download, turn off wifi, turn it back on and then it'll download, yet updates download just fine. Fandango app won't load movies or anything. Etc. So I'm wondering if it's the system or radio...
stock U11 no issues on VZW
I took my sim out of my VZW line to test it out on my U11. I did some speed tests before I took it out. I inserted the VZW sim into the U11 and it booted up with no issues. Received LTE and ran speed tests and they were similar to the other device. There was VoLTE available and it was stable but I didn't make any calls with it. So just sharing my experience with my stock, Unlocked U11. I put the Tmo sim back in but it's good to know it'll work. It seems like some are having issues from the get go and some are having issues after modifying?
kjcsg said:
I was starting to lean towards firmware today because of the wifi going in and out. Seems like to get an app to download from play I have to search it, start the download, turn off wifi, turn it back on and then it'll download, yet updates download just fine. Fandango app won't load movies or anything. Etc. So I'm wondering if it's the system or radio...
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That's what's so screwy about it. On mine, I get WiFi flawlessly, and I even get mobile data, in 4g even. I just can't talk, or text. Before that, I could text, but no data, and couldn't talk. It's got to do with the way it's using the radios being screwy. The hardware functions, I've had full connection before, it lasted about 2 hours, and sounded amazing even.
---------- Post added at 02:34 PM ---------- Previous post was at 02:29 PM ----------
pumah350 said:
I took my sim out of my VZW line to test it out on my U11. I did some speed tests before I took it out. I inserted the VZW sim into the U11 and it booted up with no issues. Received LTE and ran speed tests and they were similar to the other device. There was VoLTE available and it was stable but I didn't make any calls with it. So just sharing my experience with my stock, Unlocked U11. I put the Tmo sim back in but it's good to know it'll work. It seems like some are having issues from the get go and some are having issues after modifying?
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Short answer: Yes. I noticed mine stopped after installing a ROM on it, but it was not the first one (test driving to see which I liked on it best). Others have the issue even with it locked still. I think the ROM flashing was more a circumstance than the cause in cases like mine. I even RUU'd back to stock, did factory resets, and tried other SIMs. It also seems to be only Verizon, unless someone on another network wants to set me straight.
ieatabiscuit said:
That's what's so screwy about it. On mine, I get WiFi flawlessly, and I even get mobile data, in 4g even. I just can't talk, or text. Before that, I could text, but no data, and couldn't talk. It's got to do with the way it's using the radios being screwy. The hardware functions, I've had full connection before, it lasted about 2 hours, and sounded amazing even.
---------- Post added at 02:34 PM ---------- Previous post was at 02:29 PM ----------
Short answer: Yes. I noticed mine stopped after installing a ROM on it, but it was not the first one (test driving to see which I liked on it best). Others have the issue even with it locked still. I think the ROM flashing was more a circumstance than the cause in cases like mine. I even RUU'd back to stock, did factory resets, and tried other SIMs. It also seems to be only Verizon, unless someone on another network wants to set me straight.
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I remember an issue on Verizon and the M9 that after flashing a custom rom, you stood the chance of loosing VoLTE. It did not happen to everyone and did not happen all of the time. I flashed custom rom for months and then one day, boom, VoLTE gone. The only way to get it back was to get the phone replaced. RUU did not work to get it back. Sounds similar to what is going on now. So my question is has this problem affected anyone that has not unlocked the bootloader yet?
I just checked the M9 Verizon section and looks like they did find a fix without replacing the phone. But I think you need to be s-off. Interested if this could resolve any of these issues here.
https://forum.xda-developers.com/verizon-one-m9/general/volte-advanced-calling-fix-t3393007
jsaxon2 said:
I remember an issue on Verizon and the M9 that after flashing a custom rom, you stood the chance of loosing VoLTE. It did not happen to everyone and did not happen all of the time. I flashed custom rom for months and then one day, boom, VoLTE gone. The only way to get it back was to get the phone replaced. RUU did not work to get it back. Sounds similar to what is going on now. So my question is has this problem affected anyone that has not unlocked the bootloader yet?
I just checked the M9 Verizon section and looks like they did find a fix without replacing the phone. But I think you need to be s-off. Interested if this could resolve any of these issues here.
https://forum.xda-developers.com/verizon-one-m9/general/volte-advanced-calling-fix-t3393007
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I will be trying this later today. Good ol' @dottat
If we get s-off we can probably safely flash roms without magisk n still have volte n even a more stable radio/system firmware, if dev's make it happen of course. Or am I wrong, I don't mind having magisk, I just want to be able to root n customize my phone with it still working as a phone n not a fancy calculator or wifi only device haha. I'm debating getting a replacement from HTC until the firmware stabilizes at least, then I'll mod some more. Cause mine was working perfectly fine until I tried to put viperu 1.1.0 Ota on it.
I just noticed that when I drag down and get the quick settings into view there's a note in the top left that says "the sim card is missing or not readable. Insert a sim card" and that doesn't go away even when the occasional notification that says "sim card inserted click here to finish setup" pops up.
Was fine for a couple days - now suddenly today only getting "roaming" service. Manually trying to connect to VZW fails and says my SIM isn't allowed access.
blastagator said:
Was fine for a couple days - now suddenly today only getting "roaming" service. Manually trying to connect to VZW fails and says my SIM isn't allowed access.
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Same here when I tried that.
kjcsg said:
Same here when I tried that.
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Starting when? or intermittent?
blastagator said:
Starting when? or intermittent?
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The full story is in the op of this thread, but it started about a day after I got the phone, started with only voice/text going out, then lte dropped too so now my phone is wifi only. R u on stock or have u unlocked ur bootloader?
kjcsg said:
The full story is in the op of this thread, but it started about a day after I got the phone, started with only voice/text going out, then lte dropped too so now my phone is wifi only. R u on stock or have u unlocked ur bootloader?
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Ah sorry, didnt notice you were OP. I have unlocked but was running stock OS with Magisk (no other mods, I just wanted root). Noticed that turning of VoLTE in phone settings killed connection, so I was able to toggle that off and on (+airplane mode in between) to usually resurrect connection. Now nothing is working. Going to do a full wipe now to see if it comes back.
blastagator said:
Ah sorry, didnt notice you were OP. I have unlocked but was running stock OS with Magisk (no other mods, I just wanted root). Noticed that turning of VoLTE in phone settings killed connection, so I was able to toggle that off and on (+airplane mode in between) to usually resurrect connection. Now nothing is working. Going to do a full wipe now to see if it comes back.
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No worries haha. My signal today is intermittent, I'll get bars but can't call because when I try 4g turns off. In the HTC test settings, when I have bars it sees Verizon network but not my phone number, where as when I don't have bars (bars with slash through them) it sees my number but not Verizon network. For u to see this menu type *#*#4636#*#* in the dialer. My VoLTE is activated in settings tho.
Factory wipe didn't help either. Doing RUU now. This is so ridiculous. Also I accidentally deleted my backup, oops. Le sigh. This thing will probably be going back. Sad. I was loving the phone.
---------- Post added at 06:44 PM ---------- Previous post was at 06:38 PM ----------
kjcsg said:
For u to see this menu type *#*#4636#*#* in the dialer.
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Bruh - go in menu -> Phone Info -> Turn Off Radio
Select "LTE Only" Select "WCDMA/LTE"
Turn radio back on.
Fixed problem instantly!!! Thank you SO SO MUCH!
edit: MMS doesn't work, but SMS seems possibly ok? not sure.
edit 2: WCDMA/LTE is the magical answer. All seems working now.

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