Hey everybody:
This is kind of a last gasp for me. My HTC One S suffers from the usual that you read about - "Preparing SIM" messages, constant error reports on bootup, random reboots. I honestly hate the phone.
So I installed a custom ROM. I unlocked the bootloader via HTCDEV, then I used the 12/20/13 CM11 (KitKat 4.4.2) with the 12/15 GAPPS.
The phone worked OK except now I was able to see what I've read about, and probably unknowingly experienced with the stock ROM, and that is the phone constantly flipping between Edge, 2g, HSPA, HSPA+, etc.
So, I decided to try a new radio. Did it a million times on my old G2. In order to get S-OFF to update it, I used the RLL to bring it back to stock Jelly Bean, then Moonshine to set S-OFF, SuperCID'd, and restored it with CWM. Then I installed the 1.20.x radio and at that point, all heck breaks lose with the data network connectivity and even cell signal. I might have no cell or data signal. I might have a cell signal with Edge. If I get up and move, it might go to HSPA, then I might lose everything again. This is much more pronounced than what I witnessed when I first installed the CM11 ROM.
I've tried reflashing the original 1.13 radio and it's no better. I went back to the 1.20 radio and even wiped and reflashed CM11 and GAPPS from scratch. Still very inconsistent data connectivity, so I'm not necessarily convinced it's the version of the radio because they're both pretty darned bad including the original version.
Has anybody been through this and gotten it straightened out? This is strange that even going back to the old 1.13 radio doesn't seem to help.
Thanks for any ideas...
Type: HTC One S, S4, S-OFF, SUPERCID
HBOOT: 2.15.4444 (Moonshined)
Image: CM11 (12/20/13 - 4.4.2)
Radio: 1.20.50.05.16_10.31.50.08L
Who is your carrier? If it is TMOUS you will probably need to make some adjustments to your /system/build.prop file. When I flash a new ROM I have to make the following additions/changes before my data connectivity is stable:
Code:
pm.sleep_mode=1
ro.ril.hsdpa.category = 24
ro.ril.hsupa.category = 6
ro.ril.hsxpa = 4
ro.ril.radio.svn=19
ro.ril.fast.dormancy.rule = 0
The setting "ro.ril.fast.dormancy.rule=1" probably already exists in the file, so it will either need to be edited or removed. The other settings should not exist.
The changes that actually allow the phone to maintain a data connection (as I recall) are "ro.ril.radio.svn=19" and "ro.ril.fast.dormancy.rule = 0". "pm.sleep_mode=1" allows the CPU to completely power off, and the "ro.ril.h*" settings set max speeds for different data connections. I'm going off of what I've culled from various posts and forums, so I may be off the mark on some of my descriptions.
Here's one post briefly talking about these settings:
http://forum.xda-developers.com/showthread.php?p=48276115#post48276115
You will need root access and your /system partition will need to be remounted as read-write to make the changes. Ask or search if you need help with those. Of course if you're not on TMOUS, then I have no idea...
Yes, T-Mobile US is my carrier. There's another thing I found. If it go into the phone's testing facility (*#*#4636*#*#), I notice that it's set to WCDMA preferred. If I set it to WCDMA Only and give it a few, it does go to an HSPA/HSPA+ connection. However, that setting appears to be lost between restarts.
What I don't get is that when I first flashed the CM11 ROM, I at least had the intermittent E/2g/3g/HSPA connections. How, if I go into that testing facility, it is stuck on Edge (and more consistent since my last flash). I will read the thread you provided a URL to. Thanks very much!
benyto said:
Who is your carrier? If it is TMOUS you will probably need to make some adjustments to your /system/build.prop file. When I flash a new ROM I have to make the following additions/changes before my data connectivity is stable:
Code:
pm.sleep_mode=1
ro.ril.hsdpa.category = 24
ro.ril.hsupa.category = 6
ro.ril.hsxpa = 4
ro.ril.radio.svn=19
ro.ril.fast.dormancy.rule = 0
The setting "ro.ril.fast.dormancy.rule=1" probably already exists in the file, so it will either need to be edited or removed. The other settings should not exist.
The changes that actually allow the phone to maintain a data connection (as I recall) are "ro.ril.radio.svn=19" and "ro.ril.fast.dormancy.rule = 0". "pm.sleep_mode=1" allows the CPU to completely power off, and the "ro.ril.h*" settings set max speeds for different data connections. I'm going off of what I've culled from various posts and forums, so I may be off the mark on some of my descriptions.
Here's one post briefly talking about these settings:
http://forum.xda-developers.com/showthread.php?p=48276115#post48276115
You will need root access and your /system partition will need to be remounted as read-write to make the changes. Ask or search if you need help with those. Of course if you're not on TMOUS, then I have no idea...
Click to expand...
Click to collapse
OK, I did these build.prop edits. Unfortunately, they've gotten me nothing. Then I went and investigated them a bit more and tried two other minor changes to build.prop (one of your parameters and added another). I'm still stuck on the Edge network. If you do a lookup, you'll see plenty of others. I think this phone is pretty much worthless - as it's been from day one. It will be my last HTC phone. By contrast, my old G1 and G2 are still working. There are tons of reports about One S phones suffering serious issues like this.
I appreciate your help and certainly, if anybody has a eureka moment, I'd love to hear about it. For the time being, I'll most likely see about getting my old G2 reactivated. Others have reported that the only way they've gotten this fixed is sending it back to HTC under warranty. Mine is out of warranty, which is the only reason I decided I'd do it. It was such a bad phone, I had nothing to lose. The next one I buy will most likely be the Moto X.
Thanks again for the help. I absolutely appreciate it.
whealton said:
Yes, T-Mobile US is my carrier. There's another thing I found. If I go into the phone's testing facility (*#*#4636#*#*), I notice that it's set to WCDMA preferred. If I set it to WCDMA Only and give it a few, it does go to an HSPA/HSPA+ connection. However, that setting appears to be lost between restarts.
What I don't get is that when I first flashed the CM11 ROM, I at least had the intermittent E/2g/3g/HSPA connections. How, if I go into that testing facility, it is stuck on Edge (and more consistent since my last flash). I will read the thread you provided a URL to. Thanks very much!
Click to expand...
Click to collapse
Sorry I can't be of more help. I'm still fairly new to this phone, but I quite like it. I suppose I've been more fortunate than others in that I haven't had any real problems with it.
It's not a problem and I'm grateful for you trying. The information you provided was also interesting from a learning perspective.
I reran the RUU on it, just to see if it would make any difference. This made it so I USUALLY have 2g connectivity, but that's as far as it goes and it's not good enough. I have lost that at times, but for the main part, it's consistent with 2g.
T-Mobile is sending me a new SIM to get my old G2 reactivated. While it's only about a quarter of the One S speed, it'll suffice. Unfortunately, the SIM it had couldn't be used because too much time had elapsed since the phones last use. That should be here Monday and that particular phone was WAY more tolerant of different images and radios (knock on wood!). It's currently running a Jelly Belly image of Android 4.2.2 (if I remember), so this should be interesting.
As for my HTC One S, I'll most likely give it to my son to use for games and media. With nothing more than 2g speeds, it's worthless to me. This phone has been a complete and utter piece of garbage since the day I got it. It's funny that my excellent experience with the T-Mobile G1 and G2 by HTC was my reason for buying the One S over a Samsung model. Now that phone is the reason I won't be getting another HTC. Strange how that works.
Again, thanks VERY much for the help!
benyto said:
Sorry I can't be of more help. I'm still fairly new to this phone, but I quite like it. I suppose I've been more fortunate than others in that I haven't had any real problems with it.
Click to expand...
Click to collapse
Weird, I had a desire z (same phone as g2) and it had really bad reception while holding it. Would lose all signal in the house. All my other phones used have been fine and pretty well equal - nexus one, desire hd, one s, my girlfriend's iPhone are all about the same.
This summer at a cottage my sister gs3 had no service all week, same network and the one s and iPhone
4s both could squeak some signal if you didn't touch them. A slight edge going to the iPhone most of the time I think.
Probably either a radio issue with that phone on your provider or defective hardware?
Sent from my HTC One S using xda app-developers app
It's not the provider (T-Mobile). My wife's Samsung has 4g here in the house - no issues. I took the One S out and had 2g everywhere. It's the phone.
I'm also guessing it's most likely the radio, as in a bad chip. Once you try to burn a new firmware into it, it finishes it off. Don't get me wrong, I'm certainly no engineer. It may or may not be that, or may be WAY more involved. Some people said the only way they got it fixed was by HTC replacing the main board.
The phone was a POS even before installing a custom ROM. Random reboots, constant startups with messages asking if I wanted to report the errors to HTC, random instances of NO data connectivity and then a message saying the phone is "Preparing the SIM card". I finally realize now that the occasional drops I would get while working remotely in Mexico (using a Movistar SIM) were most likely a result of this thing losing it's data connectivity while "Preparing the SIM card." The issues with this phone and the fact that it was out of warranty were the only reasons I took a chance on installing a custom ROM.
I'm sorry that I most likely sound like I'm ranting. However, I've searched all over and found SO MANY issues with this phone, that there's no way they should NOT have been recalled. Even T-Mobile told me there were many reported issues with these things. Both companies failed their customers.
350Rocket said:
Weird, I had a desire z (same phone as g2) and it had really bad reception while holding it. Would lose all signal in the house. All my other phones used have been fine and pretty well equal - nexus one, desire hd, one s, my girlfriend's iPhone are all about the same.
This summer at a cottage my sister gs3 had no service all week, same network and the one s and iPhone
4s both could squeak some signal if you didn't touch them. A slight edge going to the iPhone most of the time I think.
Probably either a radio issue with that phone on your provider or defective hardware?
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
Here in Canada we don't even have 2g on Telus, Bell, virgin mobile and koodo (I am on Telus), so the several phones that seem to have network problems on 2g or switching back And forth only have those issues on Rogers/fido or the small carriers like wind.
A guy I knew from highschool years ago works at fido and I remember him telling me last year this phone had some reception issues.
When telus had this phone on their website still they had pretty well all 5 star reviews. So my phone would probably be a piece of **** on a 2g/3g network too luckily they work perfectly on hspa only.
Sent from my HTC One S using xda app-developers app
Interesting. It's nice to have the option in the case of there ONLY being Edge/2g/3g service available, but not to be stuck on it when HSPA is there.
350Rocket said:
Here in Canada we don't even have 2g on Telus, Bell, virgin mobile and koodo (I am on Telus), so the several phones that seem to have network problems on 2g or switching back And forth only have those issues on Rogers/fido or the small carriers like wind.
A guy I knew from highschool years ago works at fido and I remember him telling me last year this phone had some reception issues.
When telus had this phone on their website still they had pretty well all 5 star reviews. So my phone would probably be a piece of **** on a 2g/3g network too luckily they work perfectly on hspa only.
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
True, at least around here though the amount of area without service for Telus/bell or Rogers seems to be pretty equal. So I'm happy not to have the issues with switching between 2g, 3g and LTE. It's hspa or hspa I guess.
Sent from my HTC One S using xda app-developers app
Related
I finally got someone at Verizon to admit that the 4G dropping issue is at the top of the known issue list. Each time I have gone in the store I have been met with 'surprise' that this is an issue. Invariably they have tried to replace my SIM card or phone none of which has worked. The notes on this issue that the phone support person had were rather disturbing.
The first one indicated that this was a known, accepted issue and that the phone was working as intended. Ack!
The second note said that the vendor was working on the issue...IE HTC.
So...onto HTC I go...
The HTC rep also admitted knowing about the problem. He said they were working on a software update to correct this. This of course led to discussion about ICS. According to the HTC rep I spoke with the update has NOT officially been cancelled at this point. He could not say whether or not the fix for the 4G drops they were working involved ICS, but did seem to indicate it might. As usual no remote ETA as to the fix.
Truthfully I could care less about ICS...I would just to have dependable 4G that didn't drop every time I try to use GPS to get home from work, stream music for my kids, or check Facebook.
mstinson23 said:
I finally got someone at Verizon to admit that the 4G dropping issue is at the top of the known issue list. Each time I have gone in the store I have been met with 'surprise' that this is an issue. Invariably they have tried to replace my SIM card or phone none of which has worked. The notes on this issue that the phone support person had were rather disturbing.
The first one indicated that this was a known, accepted issue and that the phone was working as intended. Ack!
The second note said that the vendor was working on the issue...IE HTC.
So...onto HTC I go...
The HTC rep also admitted knowing about the problem. He said they were working on a software update to correct this. This of course led to discussion about ICS. According to the HTC rep I spoke with the update has NOT officially been cancelled at this point. He could not say whether or not the fix for the 4G drops they were working involved ICS, but did seem to indicate it might. As usual no remote ETA as to the fix.
Truthfully I could care less about ICS...I would just to have dependable 4G that didn't drop every time I try to use GPS to get home from work, stream music for my kids, or check Facebook.
Click to expand...
Click to collapse
I just got a new sim and so far so good. What rom and radio are you on? Radio's tend to be a big factor in data dropping.
Sent from my ADR6400L using Tapatalk 2
Yeah if I run twisted build my 4g will drop but if I use let's say skyraider I have no data drops where ever I go. Many times you need to find the right radio for the rom you use.
Sent from my ThunderBolt using Tapatalk 2
Well...I have tried the .19, the .9 and the leaked ICS radios when I tried the ICS builds. I actually don't know about the leaked radios as I had too many other issues with ICS at this point for me to use regularly...but the .9 and the .19 both give me pretty regular 4G drops. I just dropped back to the .3 radio this morning to see if that helps.
Thanks for chiming in. Maybe I should try another SIM card...only replaced that once...have replaced the phone 3 times now. I spoke with Verizon AGAIN yesterday and was basically told what did I expect with a two year old phone. I guess they expect you to have to buy a new phone every two years to keep them working. Freaking consumer society.
A level 2 tech told me that the drops are also related to the fact that the 4g network isn't fully implemented. What we get most the time is a 4g extension that was put in place to expand the network faster. They also told me that the parts of the network that are a 4g extension get only half the speed of a fully implemented area. The suggestion I was given was just disable 4g when I'm in areas that have spotty coverage which actually helps. The problem seems to show itself on the hand off between 3g and 4g. Almost like the phone gets confused on which network it should be on.
Sent from my ADR6400L using Tapatalk 2
I think I am in a crappy 4g zone. But now you make me wonder about that...
I'm in an area with solid 4G coverage (I use an LG Revolution). I just installed a ROM on my brother's Thunderbolt for the first time last night, largely prompted by his phone being stuck on 1X regardless of where he is. Sadly, it didn't seem to help, even with trying to flash a few radios. His friend also has a Thunderbolt, and his has no connection problems in the same area. Who knows.
cowrecked said:
I'm in an area with solid 4G coverage (I use an LG Revolution). I just installed a ROM on my brother's Thunderbolt for the first time last night, largely prompted by his phone being stuck on 1X regardless of where he is. Sadly, it didn't seem to help, even with trying to flash a few radios. His friend also has a Thunderbolt, and his has no connection problems in the same area. Who knows.
Click to expand...
Click to collapse
Your brother needs a new sim card. Real simple fix.
Sent from my Nexus 7 using Tapatalk 2
I often have issues with my signal being at 1 or 2 bars where friends of mine (Galaxy S3 and iPhone 4, but same operator) have like 4 or 5 bars. Sometimes people cant even call me even though my phone shows 1 bar of signal.
Buts thats not the worst thing. My mobile internet connection seems to not work EVERYTIME I'm in some kind of tunnel, sometimes even in normal houses. It shows that it tries to get information (arrow up and down) but it doesn't (it even switches from H to 3G, which doesnt even make sense). In the end it tells me the networks not working.
Does anybody have similar issues?
Some boost mobile user reported similar behaviour.
I've flashed the ICS radio and signal is much stronger. While running the jb update I would have full bars and still get 'bad connection please turn on WiFi to connect to the internet' 4g full signal would do the same thing. Until I flashed ICS radio of course.
---------- Post added at 10:05 AM ---------- Previous post was at 09:58 AM ----------
Edit. Probably the network, looks like jb radio is the same one, weird though my signal is much stronger now. Must have been a placebo, + the network being 'optimized'
Edit. Can any one verify the boost mobile jb radio? 'its the number under settings next to baseband'
Mine is 1.12.50.0516
russellvone said:
I've flashed the ICS radio and signal is much stronger. While running the jb update I would have full bars and still get 'bad connection please turn on WiFi to connect to the internet' 4g full signal would do the same thing. Until I flashed ICS radio of course.
---------- Post added at 10:05 AM ---------- Previous post was at 09:58 AM ----------
Edit. Probably the network, looks like jb radio is the same one, weird though my signal is much stronger now. Must have been a placebo, + the network being 'optimized'
Edit. Can any one verify the boost mobile jb radio? 'its the number under settings next to baseband'
Mine is 1.12.50.0516
Click to expand...
Click to collapse
I just got my replacement phone. Let's see if this One SV has the same problems. If so, I'll tell them to give me a different phone, I can't use it like that. I'll tell you guys.
I got a new one. It's a non LTE though. But it works way better now. Driving through tunnels makes my mobile Internet disconnect for a second now, but I guess that's pretty normal. Before it didn't work at all in tunnels. Maybe it had to do something with the LTE variant.
Gotta check if the phone signal got stronger too.
By the way I'm writing this while being in the subway station.
Sent from my HTC One SV using xda app-developers app
My LTE SV has roughly the same reception as my old phone, the Desire, which has always had great reception for me. So in your case it must have been either a defective terminal or maybe some weird software issue.
It's a shame, though, that they've replaced your SV with a non-LTE one. You did pay for the LTE version, that's what they should've replaced it with.
Well, something is still not right with this phone. Even though my mobile internet is working as intended now, I still have big connection issues. Sometimes (at least 5-10 per week) I lose my signal completely, which shouldn't be too much of a problem if it lasted for like 10 seconds or so, but it doesn't reconnect on its own. I have to restart my phone every time. People often can't call me for hours because I don't notice that it lost its signal once again.
I will call them and tell them I want a different phone as I'm still paying for it. I can't use this one anymore or at least not for my job.
Sent from my HTC One SV using xda app-developers app
Well, now that's weird. I mean OK, you might get one bad terminal, but to have it replaced and still have the same issues...?
It might be that your radio/ROM isn't compatible with the network, or maybe you have a bad SIM card. Try and replace the SIM, see what happens.
I live in a bad signal area. I usually get 1-2/5 bars on WCDMA and 3-4/5 GSM bars. Sometimes when the phone switches connections it'll take 2-5 seconds to do so, but i've never had it remain offline etc.
Could you please tell us where you're from/what operator you're subscribed to?
TVTV said:
Well, now that's weird. I mean OK, you might get one bad terminal, but to have it replaced and still have the same issues...?
It might be that your radio/ROM isn't compatible with the network, or maybe you have a bad SIM card. Try and replace the SIM, see what happens.
I live in a bad signal area. I usually get 1-2/5 bars on WCDMA and 3-4/5 GSM bars. Sometimes when the phone switches connections it'll take 2-5 seconds to do so, but i've never had it remain offline etc.
Could you please tell us where you're from/what operator you're subscribed to?
Click to expand...
Click to collapse
I'm from germany and my operator is o2. I contacted them again. They told me they can only send me another replacement phone, which wont change anything for sure.
My problem really isnt that it doesnt have signal for a short time period. My problem is that it stays like that for hours!
Please stop quoting the post you're answering to if said post is right above yours. It clutters up the forum.
Right then. So ask for a LTE replacement - that's what you've paid for, that's what they should give you, and see if the problem persists. If it does, use the phone without an SD card for a few days, try not to install any „toggle” software (like 2g/3g toggle widgets etc.) and replace your SIM card (it should either be free or cost you some 2 EUR - that's what Vodafone charges here in RO). If the problem still persists, it must be a network issue.
If you have a few minutes, try this: Settings -> Mobile Data -> Network Operators -> Search Networks, give the phone a few minutes to look for networks, then when it displays the network list, tap on yours and allow it to register. See if this changes anything.
Sorry sir. I'm just pressing that reply button. Didn't know about the one under it.
I just found out something pretty retarded. I went for the network settings and chose the network mode "GSM/WCDMA" instead of "GSM/WCDMA/LTE" and it instantly jumped to 5 bars from 1. It's the fricking LTE network.
By the way i made a mistake. it was a LTE version replacement from the beginning.
Yupp, thats what i always do: let the phone always work in the best available network (set by me to GSM Only).
This Network is pretty stable at my place and its also battery saving because it don't search/switch for another net.
Well that's quite crappy though. I didn't buy a LTE phone and a contract that allows me to use it, just to find out that it doesnt work as intended.
God I hate it.
I told them that this is the problem and they're just sending me a new sim card. Don't really expect this to help, but let' try out and afterwards I'll just contact them again.
At least the phones stable now...
Well, it's not the phone's fault. It's the operator's fault. Their LTE network is not developed enough. You should be happy, though. Vodafone Romania does advertise LTE, but the coverage is somewhere near 0.01% of the country (mostly near Vodafone shops or by the seaside). So where i live i don't even get LTE. And i live in the capitol. :laugh:
Thats what i think. LTE is far away from stable and everywhere available.
Near to me is a village, where you can't use a mobile phone, because there is NO network at all, lol.
What?! In DE? I thought that only happened in the East!
Yupp, in the middle of "DE"...
Lol, don't wanna live in this village. Many jokes and so, you can imagine
My connection is crazy good. Better than WiFi..... I'm loving it.
russellvone said:
My connection is crazy good. Better than WiFi..... I'm loving it.
Click to expand...
Click to collapse
russellvone, you're lucky.
In the area I'm in a bunch of Boost customers had serious signal strength issues starting last week, and data feels like it's been throttled to 2g/EDGE while we all get "4G" on our status bars.
Service feels like it's been declining, and I've only been with them since June of this year.
PRL updates did nothing.
I used Tmobile prepaid for my personal phone since the Nexus S launched, then a Galaxy Nexus.
The only reason why I didn't get a Nexus 4 was that I thought I was missing out on something without LTE.
I got the SV for free, so I didn't exactly choose Boost.
I just needed something to hold me over a few months.
Now, I won't care if the Nexus 5 has LTE or not, I'm buying one and going back to Tmo.
The SV is fine, the service.....that makes it or breaks it for me.
I've started having some horrible issues with my phone connecting to Verizon networks properly. I used to be able to connect to 4G networks at my house and surrounding area with no issue, but now I've been having the worst time getting it to lock. Currently I'm connected to 3G at -99dBm in my household.
I originally was running stock, but fully rooted, S-Off. I've since switched to trying AOKP and now I've settled on Sinless GPe 3.4.7. I have not seen any real difference between them as far as getting a good connection to the network. I started switching ROMs well after I've noticed an issue, and I have not done much of anything to my phone in the last few weeks that I could attribute to the change. I've never dropped the phone or damaged it in any way.
I just recently traveled across the state and would run speedtests next to my wife's iPhone 5c and 19/20 times she'd show full bars with LTE service while I was either on 3G or no service at all. My phone will connect to 4G sometimes though, it's just not that often.
I read that there may be an issue with my SIM card, so I stopped in and had it replaced. The guy seemed very confused about the state of my phone software, so he blamed any issue I was having on the software installed. Regardless I did get a new SIM card installed. It did not seem to help at all. Can anybody help me? I'd hope to not have to go through the hassle of attempting to get the phone replaced!
Bootloader information:
HBoot-3.16.0.0000
Radio-0.89.20.0321
After rebooting my phone, my phone locked to an LTE signal at -112dBm. It does not speed test at over 3Mbps. Testing my wife's iPhone shows her at -100dBm and she was able to pull 30Mbps down.
There is talk of poor signal reception/speed in gpe threads. Cm based Roms, dunno. Try flashing a sense ROM, do some tests and report back
I recommend clean ROM or any other ROM on Verizon base
I just received my M8 yesterday and am having the same issues (both wifi and LTE) running the latest PA. Going to try something with a VZW base and report back.
wtoj34 said:
There is talk of poor signal reception/speed in gpe threads. Cm based Roms, dunno. Try flashing a sense ROM, do some tests and report back
I recommend clean ROM or any other ROM on Verizon base
Click to expand...
Click to collapse
I reloaded my backup of the Stock ROM and I am still seeing the same issues. It seems to connect sometimes but most of the time it will not. It seems like its just not getting a good lock. I am having trouble even using the phone at my house now whereas I've always had great service here. Doing a speed test now, the phone states 3G service, tested with 705 ping, download of 0.17, upload shot up to 58.19 (which obviously isn't true) and then froze while testing and has been here for over three minutes.
serotoninzero said:
I reloaded my backup of the Stock ROM and I am still seeing the same issues. It seems to connect sometimes but most of the time it will not. It seems like its just not getting a good lock. I am having trouble even using the phone at my house now whereas I've always had great service here. Doing a speed test now, the phone states 3G service, tested with 705 ping, download of 0.17, upload shot up to 58.19 (which obviously isn't true) and then froze while testing and has been here for over three minutes.
Click to expand...
Click to collapse
I would run the RUU and try again, and just see if something got boogered
Confirming as well that the reception isn't the greatest with this phone/radio in the so so service areas.
I live out in the country. Never had good reception with Sprint no matter the phone. Switched to Verizon with an LG G2 and service was fantastic at home for the 7 months I owned it. I moved to the M8 and now phone service is spotty at my house. It's the radio for sure. Wifes verizon moto works great at home as well.
I've had the same issue, updated radios, flash back to stock, and everything else. The radio on this phone IMO is terrible, even when it does get 4G I get like 8 mbps down with 4 bars of 4g. Once in a great while i'll get 18 - 20 down with 5 bars of 4g.
I've been experiencing the same things recently as well. It also affects sending SMS messages. I am on stock too (with s-off). Nothing changed on my phone though, it just started dying.
Never had signal issues. I live out in the boonies too. Signal is strong and switching between 3g and 4g has been smooth. I've been able to download torrents as fast as 5mb/s. Speed test results have been just awesome. As far as signal goes, it's been better than my note 3, DNA, and my wife's droid mini. And this is my second m8. My son has the first and it is the same as mine.
I would look into exchanging them if they don't keep up with other phones. The radio in this phone is actually pretty damn sweet, so if u got a funky one, I'd exchange it. Def try the ruu first, then exchange if that doesn't help.
Sent from my HTC6525LVW using Tapatalk
Hello,
I bought my Nexus 5 on the 11th of December 2013 and it had been working flawlessly ever since. Since last week, I started noticing the occasional signal drop and I'd be out of cell reception but would usually be back up within no time. However, yesterday, out of the blue I'm travelling on the highway and my signal strength disappears never to come back again. I've tried the following:
- Restore old backup (including EFS)
- Went back to stock from PA
- Upgraded to the latest radio
- Took back cover off to see if anything was wrong but found nothing.
- Tried another SIM card
Nothing worked. My SIM card works fine in another phone. Everything else such as WiFi and Bluetooth works flawlessly but I just don't get any reception.
This is very disappointing and I have my fingers crossed hoping someone can help me with this since I didn't plan on getting a new device for at least another year especially after paying $520 USD for my phone here in my country.
Thank you for looking.
im having a similar problem with the radio after the last few otas. im getting a lot of dropped calls on 3g aws...
im going to try to revert to an old radio as i don't think this is a hardware failing issue..
Sent from my Nexus 7 using Tapatalk
Flash stock firmware with fast boot. If its the same, its a carrier issue....call them to see. Or its hardware failure.
just wanted to post my fix for this issue - very disappointed with Google that i had to do this...my provider is mobilicity canada (3g aws band fyi)
flash krt01b radio from this thread...
http://forum.xda-developers.com/showthread.php?t=2514095
this is *not* a carrier or hardware issue (at least in my case)
seems others are having same issue
https://code.google.com/p/android/i...s Owner Summary Stars&groupby=&sort=&id=70878
Then it is a carrier issue....cause on Telus in Canada....never had an issue with any radio version. ?
telus would have a stronger overall signal but uses AWS band for lte which is different than mobilicitiy 3g aws...
I'm not disagreeing.... Just saying its the carrier....not Google.
See my point?
KJ said:
I'm not disagreeing.... Just saying its the carrier....not Google.
See my point?
Click to expand...
Click to collapse
are you saying mobilicitiy is purposely weakening their cell signal cause they are almost bankrupt ?
i still blame google i had no issues with the radio before they borked it...
nolook said:
are you saying mobilicitiy is purposely weakening their cell signal cause they are almost bankrupt ?
i still blame google i had no issues with the radio before they borked it...
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Click to collapse
Just saying that unless many have the issue with the phone or radio, then its an issue.....if not, it isnt .
So in this case, it leaves hardware or carrier....assuming a stock flash didn't help.
If flashing another radio helps the OP...awesome!! But the new radio does work fine for the mass majority.
Hope it does work for him tho!
About 3 out of 5 times when I make a call when I am originally on LTE the phone call drops. I am on AT&T and when I make a call it switches from LTE to H+ then all of a sudden it just completely drops signal and thus the call and about 3 seconds later regains signal. Does anyone know what may be causing this issue or has had this issue? I am on 4.4.4 Stock with Root.
Well dropping calls isn't normal, but dropping from LTE to H+ is. VoLTE isn't really a thing yet. Calls don't work over LTE, so when you make a call it automatically drops to H+. That's normal behavior.
Did this just start happening out of the blue? Or always done that? Make sure you have the correct APN settings. If so try calling your provider and see if there's anything they can do for you.
RoyJ said:
Well dropping calls isn't normal, but dropping from LTE to H+ is. VoLTE isn't really a thing yet. Calls don't work over LTE, so when you make a call it automatically drops to H+. That's normal behavior.
Did this just start happening out of the blue? Or always done that? Make sure you have the correct APN settings. If so try calling your provider and see if there's anything they can do for you.
Click to expand...
Click to collapse
Sorry forget to mention I knew that was normal for the drop to H+, but yes the signal drop is not. Well it started out of the blue. IS there a thread on here with what should be the correct APN settings? Also my old nexus 5 started to do this before I returned it under warranty for refurbished, then I had a moto G lte for a month worked fine, got a refurbished (due to warranty) and started again.
Here is a graph of my network coverage to show that the signal just drops.
Sent from my Nexus 7 using XDA Free mobile app
same problem
jgr208 said:
About 3 out of 5 times when I make a call when I am originally on LTE the phone call drops. I am on AT&T and when I make a call it switches from LTE to H+ then all of a sudden it just completely drops signal and thus the call and about 3 seconds later regains signal. Does anyone know what may be causing this issue or has had this issue? I am on 4.4.4 Stock with Root.
Click to expand...
Click to collapse
Mine doesn't seem to have any particular count pattern, it happens very randomly, usually when attempting to call someone and once they pickup on their end, my phone would hang up. This happens maybe 40-50%of the time, can't estimate a guess, but i can say that it happens enough to piss me off. I've checked my AT&T APN, which matches to what the carrier has it set, i even went and got my SIM replaced, rebooted in safe mode, gps works, so it's not a third party app causing this. Last resort is factory reset, although I'm almost positive that won't do anything. I'm currently also running android 4.4.4 stock aosp on a 32Gb N5. Device was purchased new in early may 2014, and came with android 4.4.2 preinstalled. The random call drops issue started in early October, a few months well into 4.4.4 update. All I've found online is that i it has something to do with a missing cellular radio, but to be honest, i don't want to mess with those as that may cause further problems. Called Google, and they act like they're clueless about this issue, all they can offer is a replacement, which is nice, but to be honest, it's probably going to happen again even with the new device. My coworker has the same issue with his 16gb N5 black model. If anyone with this device trying out android 5.0 lollipop preview can chime in on if this problem still persists, would be very awesome. I'm going to wait and see when the official android 5.0 comes out, if that fixes the dropped calls problem, then N5 can be used, if not then I'm getting it replaced and reselling it, may go with the moto x+1. So either a good portion of nexus 5 devices are factory defects or this really is a cellular radio problem. Really hope that lollipop will fix this issue.
The APN only handles packet data and not voice so that shouldn't be the issue.
I would try setting your phone to 3G only for a while and see if the drops still occur when you are on 3G prior to the call.
Syndrome666 said:
Mine doesn't seem to have any particular count pattern, it happens very randomly, usually when attempting to call someone and once they pickup on their end, my phone would hang up. This happens maybe 40-50%of the time, can't estimate a guess, but i can say that it happens enough to piss me off. I've checked my AT&T APN, which matches to what the carrier has it set, i even went and got my SIM replaced, rebooted in safe mode, gps works, so it's not a third party app causing this. Last resort is factory reset, although I'm almost positive that won't do anything. I'm currently also running android 4.4.4 stock aosp on a 32Gb N5. Device was purchased new in early may 2014, and came with android 4.4.2 preinstalled. The random call drops issue started in early October, a few months well into 4.4.4 update. All I've found online is that i it has something to do with a missing cellular radio, but to be honest, i don't want to mess with those as that may cause further problems. Called Google, and they act like they're clueless about this issue, all they can offer is a replacement, which is nice, but to be honest, it's probably going to happen again even with the new device. My coworker has the same issue with his 16gb N5 black model. If anyone with this device trying out android 5.0 lollipop preview can chime in on if this problem still persists, would be very awesome. I'm going to wait and see when the official android 5.0 comes out, if that fixes the dropped calls problem, then N5 can be used, if not then I'm getting it replaced and reselling it, may go with the moto x+1. So either a good portion of nexus 5 devices are factory defects or this really is a cellular radio problem. Really hope that lollipop will fix this issue.
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Click to collapse
Yea it wasn't an exact count but like 3 out of 5 says, enough that is annoys me. Tried all those as well and like I said I have a moto g lte that the sim worked in so it isn't the sim. This is my refurb unit, but the other one I have since November started to do the same thing in August as well on 4.4.4 never had an issue before that. Where did you find that if you don't mind me asking? I am comfy enough to mess with that stuff, so i'll give it a shot.
raptir said:
The APN only handles packet data and not voice so that shouldn't be the issue.
I would try setting your phone to 3G only for a while and see if the drops still occur when you are on 3G prior to the call.
Click to expand...
Click to collapse
Already did and it doesn't but is an annoyance then since part of the price of the Nexus 5 is to have LTE and I am not getting the full product then which is not ideal.
cell radio fix
jgr208 said:
Yea it wasn't an exact count but like 3 out of 5 says, enough that is annoys me. Tried all those as well and like I said I have a moto g lte that the sim worked in so it isn't the sim. This is my refurb unit, but the other one I have since November started to do the same thing in August as well on 4.4.4 never had an issue before that. Where did you find that if you don't mind me asking? I am comfy enough to mess with that stuff, so i'll give it a shot.
Click to expand...
Click to collapse
I found it here (just take away the spaces after .com and after 02/): ianmarmour.com /2014/02/02/ google-nexus-5-fixing-modemcellular-issues-on-34g-networks
It's an older post from February, but seems to have the best details and fixes. If you simply search nexus 5 cellular radio issues or nexus 5 4.4.4 call drops, you should find a lot of these recalls from lots of N5 users. I'm tempted to try it, but don't really feel like sorting all my files in case i brick my device. I'm also not sure if ota update will work if i tinker with cell radios. Otherwise that's the page containing all the details you'd need including links and step by step guides. And hey if it works for you, let me know, maybe I'll try it out if it goes well for you.
jgr208 said:
Already did and it doesn't but is an annoyance then since part of the price of the Nexus 5 is to have LTE and I am not getting the full product then which is not ideal.
Click to expand...
Click to collapse
Exactly, i know that's totally possible, but i wouldn't want a smartphone that has no lte and/or hspa+ service at this point in time. This seems to happen wherever lte isn't as strong or available but hspa+ is. I think the modem responsible for switching between lte and hspa+ causes calls to drop. I took note of it a couple hours ago when i attempted to make a few phone calls resulting in instant call drops. Seems to do it while switching from lte to hspa+ network. I just wish Google would stop burying their heads from the outside world like an ostrich, and get in top of this. I mean this is their flagship device until N6 goes on sale. They should seriously fix this issue or at least stop denying that they've never heard of any complaints with their N4 and N5 customers. I love this device, but a simple fix like this not being addressed by Google is not very professional, especially because it's primary function is to call people. I'm really tempted to flash those radios, but really want to see if Google addresses this issue with an official ota lollipop update.
Syndrome666 said:
Mine doesn't seem to have any particular count pattern, it happens very randomly, usually when attempting to call someone and once they pickup on their end, my phone would hang up. This happens maybe 40-50%of the time, can't estimate a guess, but i can say that it happens enough to piss me off. I've checked my AT&T APN, which matches to what the carrier has it set, i even went and got my SIM replaced, rebooted in safe mode, gps works, so it's not a third party app causing this. Last resort is factory reset, although I'm almost positive that won't do anything. I'm currently also running android 4.4.4 stock aosp on a 32Gb N5. Device was purchased new in early may 2014, and came with android 4.4.2 preinstalled. The random call drops issue started in early October, a few months well into 4.4.4 update. All I've found online is that i it has something to do with a missing cellular radio, but to be honest, i don't want to mess with those as that may cause further problems. Called Google, and they act like they're clueless about this issue, all they can offer is a replacement, which is nice, but to be honest, it's probably going to happen again even with the new device. My coworker has the same issue with his 16gb N5 black model. If anyone with this device trying out android 5.0 lollipop preview can chime in on if this problem still persists, would be very awesome. I'm going to wait and see when the official android 5.0 comes out, if that fixes the dropped calls problem, then N5 can be used, if not then I'm getting it replaced and reselling it, may go with the moto x+1. So either a good portion of nexus 5 devices are factory defects or this really is a cellular radio problem. Really hope that lollipop will fix this issue.
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Click to collapse
Factor resetting it won't help, I've tried it already.
jgr208 said:
Already did and it doesn't but is an annoyance then since part of the price of the Nexus 5 is to have LTE and I am not getting the full product then which is not ideal.
Click to expand...
Click to collapse
part of the price? no. you dont see any phone more expensive because it can handle lte. your issue is with your network, and its signals around you. as we all know that the lte available can not handle voice calls. your isdue involvez lte handing off to H or 3G. thats where your network comes in.
simms22 said:
part of the price? no. you dont see any phone more expensive because it can handle lte. your issue is with your network, and its signals around you. as we all know that the lte available can not handle voice calls. your isdue involvez lte handing off to H or 3G. thats where your network comes in.
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Click to collapse
Then why does my moto g work fine in the same locations? And LTE isn't more expensive on a phone? Please explain then how a LTE phone is more expensive then the 3g variant. Go compare the moto g to moto g LTE. Defeats your argument.
Sent from my Nexus 7 using XDA Free mobile app
jgr208 said:
Then why does my moto g work fine in the same locations? And LTE isn't more expensive on a phone? Please explain then how a LTE phone is more expensive then the 3g variant. Go compare the moto g to moto g LTE. Defeats your argument.
Sent from my Nexus 7 using XDA Free mobile app
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Click to collapse
lol, ok. the moto g variants are an exception to the majority. their already cheap price point being the reason.
those are two different devices, with differing hardware. its possible that moto can catch the signal from a little further away than the n5 can. the n5 was made less expensive because they used less expensive hardware in places. a shorter antenna being one of those places.
---------- Post added at 09:48 PM ---------- Previous post was at 09:44 PM ----------
anyways, if you bought it from google, you can request an exchange.
I wouldn't try any hardware mod, etc as the issue is with the software. This kind of thing happens to me also, regardless of where I am or what network I'm on (tested this with a friends AT&T sim also). In the settings menu my signal strength just says "0" (kid you not ZERO) and sticks there until I manually set the phone to 3g when I go to a place with weak LTE (like a basement).
DISCLAIMER: I am only assuming this as I don't know that much about this topic, but I think stock 4.4.4 doesn't understand that LTE can still be received at worse than -115dbm and causes this fault. It doesn't matter which radio you flash (using the newest dev preview radio on 4.4.4 still has this issue, but on 5.0 it works flawlessly), what network you are on, where you are with strong LTE coverage... If you go to the wrong LTE dead spot you have this issue. It's as if the radio is saying "I'm still good on LTE" and the phone says "-115dbm isn't good we need to switch" and the radio says "I'm still connected to LTE though" and the conflict causes the signal to go to 0. I don't think it's got anything to do with the handoff from LTE to 3G either (but it might, as I said I'm no expert). -115dbm seems to be the doom number for me on LTE with 4.4.4.
Try flashing the new dev preview if you want LTE. No network = 0 bug. Hell I can even get LTE in my basement (at worse than -115dbm, of course). I had to flash back to 4.4.4 though, too many games/apps not updated yet.
Long story short, this is fixed in Lollipop. Less than two weeks...
simms22 said:
lol, ok. the moto g variants are an exception to the majority. their already cheap price point being the reason.
those are two different devices, with differing hardware. its possible that moto can catch the signal from a little further away than the n5 can. the n5 was made less expensive because they used less expensive hardware in places. a shorter antenna being one of those places.
---------- Post added at 09:48 PM ---------- Previous post was at 09:44 PM ----------
anyways, if you bought it from google, you can request an exchange.
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Click to collapse
It worked until august so your argument is void.
Sent from my Nexus 7 using XDA Free mobile app
anactoraaron said:
I wouldn't try any hardware mod, etc as the issue is with the software. This kind of thing happens to me also, regardless of where I am or what network I'm on (tested this with a friends AT&T sim also). In the settings menu my signal strength just says "0" (kid you not ZERO) and sticks there until I manually set the phone to 3g when I go to a place with weak LTE (like a basement).
DISCLAIMER: I am only assuming this as I don't know that much about this topic, but I think stock 4.4.4 doesn't understand that LTE can still be received at worse than -115dbm and causes this fault. It doesn't matter which radio you flash (using the newest dev preview radio on 4.4.4 still has this issue, but on 5.0 it works flawlessly), what network you are on, where you are with strong LTE coverage... If you go to the wrong LTE dead spot you have this issue. It's as if the radio is saying "I'm still good on LTE" and the phone says "-115dbm isn't good we need to switch" and the radio says "I'm still connected to LTE though" and the conflict causes the signal to go to 0. I don't think it's got anything to do with the handoff from LTE to 3G either (but it might, as I said I'm no expert). -115dbm seems to be the doom number for me on LTE with 4.4.4.
Try flashing the new dev preview if you want LTE. No network = 0 bug. Hell I can even get LTE in my basement (at worse than -115dbm, of course). I had to flash back to 4.4.4 though, too many games/apps not updated yet.
Long story short, this is fixed in Lollipop. Less than two weeks...
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Def wasn't gonna try hardware and only software and great to hear! Did you try out lollipop yet?
Sent from my Nexus 7 using XDA Free mobile app
jgr208 said:
It worked until august so your argument is void.
Sent from my Nexus 7 using XDA Free mobile app
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if it worked until august, then it supports my point of probably being an issue with your network, and not the phone itself.
simms22 said:
if it worked until august, then it supports my point of probably being an issue with your network, and not the phone itself.
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Click to collapse
But then why does my moto g work? Why is the issue also all the way from Philadelphia to new jersey to new York. That supports software if you ask me. Also it working it lollipop supports software. Also if it was network I think we would hear more about this issue from other phones as well
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jgr208 said:
But then why does my moto g work? Why is the issue also all the way from Philadelphia to new jersey to new York. That supports software if you ask me. Also it working it lollipop supports software. Also if it was network I think we would hear more about this issue from other phones as well
Sent from my Nexus 7 using XDA Free mobile app
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Click to collapse
well, try the lollipop preview, it was working for the other guy, see if itll work for you. if it does, great.