Database Info

One X and AT&T MicroCell

Because I live in the "Shire" and do not get great coverage by AT&T, I got a MicroCell to hopefully fix my lack of reception.
I got it all setup, associated with my accounts, all lights are green on the MicroCell. My cell number is associated with the MicroCell through the AT&T website..
My One X on the other hand will not connect to the MicroCell -- it insists on connecting to the 1 bar of signal strength offered by the AT&T tower.
I've tried forcing the phone into airplane mode, restarting the phone, etc., but it just will not connect to the MicroCell.
Any thoughts on what I might be missing?

I also have a Microcell working with my One X on it consistently. Have you tried going to the Microcell management, uninstalling it and then reinstalling it?
Sent from my HTC One X using XDA

I have a microcell working fine too. Has it ever successfully connected to the microcell, or is it just that it keeps dropping to the outside signal?
Or maybe the outside signal is LTE and the phone is configured to grab LTE first. Sounds like you don't live in an LTE area though.

Thanks for the responses.
No LTE here, just the 4G hspa ..
I did try disconnecting the microcell through the AT&T website, resetting the microcell using a paper clip in te reset hole, then reactivating it on the AT&T site.
Dang phone still won't connect to the microcell. This is using the 1.85 firmware oo.
Think I might have to call AT&T on this one.

Make sure you have the HOX phone number stored correctly in the Micro Cell data base. Do you have any other phones setup with the MC and are they working?
ATT MC support is quite good, I have used them before so they should be able to help you out.

bothfly said:
Make sure you have the HOX phone number stored correctly in the Micro Cell data base. Do you have any other phones setup with the MC and are they working?
ATT MC support is quite good, I have used them before so they should be able to help you out.
Click to expand...
Click to collapse
Pretty sure I have the phone number setup correctly in the MC -- it is the only device that will be using the MC, so I unfortunately don't have any others to try out.
I put in a call to support, just waiting to hear back from them. I'm wondering if it could have something to do with the 1.85 firmware?

Nah, the MC is just like an ATT tower. If your phone works right now on ATT then the MC should work too, nothing to do with the FW of the phone.
Did you reboot the One X?

bothfly said:
Nah, the MC is just like an ATT tower. If your phone works right now on ATT then the MC should work too, nothing to do with the FW of the phone.
Did you reboot the One X?
Click to expand...
Click to collapse
Definitely rebooted the One X, even left it powered off overnight with the MC left on thinking it might just need activation time.. Still no dice.

Ok to make sure you did all of this.
1. Set up MC on your ATT account
2. Added your HOX phone number to the MC account and saved it.
3. All Green lights are on on the MC
4. The HOX can make and receive calls on ATT where you are.
5. Rebooted the phone and MC
If you did all of this then your MC is DOA IMO.

I also have a MC, and have had no problems with it.
Sounds like you need to work with AT&T on this, since it seems like the problem is with the MC itself.

I also have a new HOX and an Mcell
It used to work find with my 3GS, reported as 3G signal.
AT&T coverage had improved, so I've had it disconnected for some time.
Just for grins, I fired it back up, to see how well the HOX worked with it, as well as see if it supported HSPA.
Well, not only did I NOT get an HSPA connection, I didnt even get 3G. I got an EDGE connection..
Anyone else get better? I've pulled the plug on it, since I get better service from the full towers.

I had an issue with my microcell after my ISP made some network upgrades. Unplugging the microcell completely and rebooting it fixed the issue. All the lights were green on my microcell as well.

I've also found that you need to reboot the thing occasionally. Since it works off your broadband connection, it's sensitive to hiccups from your ISP/modem.

One does not simply set up a micro cell in the shire
Sent from my magical box

Chances are you need to exchange the MC, it is likely faulty.

I've had a MicroCell in my apartment for over a year now and it's always been spotty. I live in Manhattan by the Williamsburg Bridge and it frequently connects to the AT&T tower on the Brooklyn side of the East River. If I'm standing right next to it might connect but I've never been impressed by it's performance.

My microcell worked with my att HOX fine until today. I rooted, unlocked and flashed clean4.5 rom and it no longer connects to the microcell. The exact same thing happened with my old samsung infuse 4g, custom roms often dont work with Microcell. i believe it has something to do with basebands offered by the microcell but im no expert

Microcell stopped working
hotshot308 said:
My microcell worked with my att HOX fine until today. I rooted, unlocked and flashed clean4.5 rom and it no longer connects to the microcell. The exact same thing happened with my old samsung infuse 4g, custom roms often dont work with Microcell. i believe it has something to do with basebands offered by the microcell but im no expert
Click to expand...
Click to collapse
I too have lost microcell access right after flashing a new CM 10.1 rom. My second HTC One X (CM 10.0) is working happily on the microcell as mine did pre-flash. I enabled the Microcell while both phones were at CM 10.0. I'm wondering if something was written in one direction or the other between the phone and ATT that signed an identity or something.
APN file perhaps?
I don't know enough about how this works to diagnose.

jeremyenos said:
I too have lost microcell access right after flashing a new CM 10.1 rom. My second HTC One X (CM 10.0) is working happily on the microcell as mine did pre-flash. I enabled the Microcell while both phones were at CM 10.0. I'm wondering if something was written in one direction or the other between the phone and ATT that signed an identity or something.
APN file perhaps?
I don't know enough about how this works to diagnose.
Click to expand...
Click to collapse
I flash different ROMs all the time, including the latest CM10.1 and have had no problems with my micro cell and my HOX. I have yet to have any problems with things working but I would reconmend just power down your modem, router, and micro cell for 5 min then power them all back up and wait a few minutes to see if that fixes anything. maybe try another reboot with your phone after restarting your other hardware

Signal Dropping Constantly

Hello,
I'm at a point where I don't know what else to do. My signal is dropping and or changing from H to H+ to 3G to no connection constantly. I'm supposed to be on LTE. Everything had been working fine until this morning.
Here is what I've done to try and fix the problem:
- re-flashed ROM (Liquid Smooth, Paranoid Android, etc) Same results. And when I say I re-flashed I mean I started from scratch, cleared everything, etc.
- flashed different modems (3)
- went back to stock
- went to AT&T and tried a new SIM card
- pulled battery, pulled SIM, etc
Everything leads back to the same performance which is that my signal is not stable. I'm in NYC so I know my signal should be stable. It has been every day until today. And of course I did speak with ATT when I was there today and they said that there are no issues. I know they're right because every phone in there was getting LTE.
So now I'm thinking it's a physical problem with the phone?
Any advice is welcome. Thanks in advance.
-Tony

tonyfiore75 said:
Hello,
I'm at a point where I don't know what else to do. My signal is dropping and or changing from H to H+ to 3G to no connection constantly. I'm supposed to be on LTE. Everything had been working fine until this morning.
Here is what I've done to try and fix the problem:
- re-flashed ROM (Liquid Smooth, Paranoid Android, etc) Same results. And when I say I re-flashed I mean I started from scratch, cleared everything, etc.
- flashed different modems (3)
- went back to stock
- went to AT&T and tried a new SIM card
- pulled battery, pulled SIM, etc
Everything leads back to the same performance which is that my signal is not stable. I'm in NYC so I know my signal should be stable. It has been every day until today. And of course I did speak with ATT when I was there today and they said that there are no issues. I know they're right because every phone in there was getting LTE.
So now I'm thinking it's a physical problem with the phone?
Any advice is welcome. Thanks in advance.
-Tony
Click to expand...
Click to collapse
Hey tony i know the isues you having but one thing you have to understand is that Network carriers Label the 4G logos"4g" although you maybe in a Hspa/Hspa+ location(which is more of a 3g+) lol
as for the data connection drop this has been an issue with JB for awhile where the apns wont stick either on boot or time out etc.....
best bet to know if its your phone or not is to revert to stock and test it if stock keeps the data connection then you know the phone is fine if it doesnt then its just apart of JB issues more then half of JB runners run into this issue.

He did go back to stock...
If the issue is still happening on stock, I'd say have AT&T replace the phone.
Sent from my Slim Bean Skyrocket
Quando Omni Flunkus Moritati

Thanks for the replies.
Yes, at this point I've done everything I could think of with regard to trying different scenarios. I'm definitely leaning towards the fact that perhaps the phone itself is on the fritz. Unfortunately the phone is out of warranty so I can't just have it replaced. I'm not due for an upgrade until June. And I don't have insurance on the phone. That sort of limits my options. AT&T did credit me $100 for my troubles, which is better than nothing. For an early upgrade I'd have to pay like $250, I believe (minus the $100 credit) in addition to renewing my contract with AT&T. Just thought I'd give you guys the breakdown.

Also, I want to reiterate the fact that I am in midtown Manhattan (NYC) where the signal is always full bars of LTE service. It's been consistent for months. This started yesterday (the signal drops) and has been inconsistent ever since. Obviously I've polled other AT&T users around me and they are not having any connection issues. And yes, I'v e gone back to stock more than once. The signal definitely comes and goes constantly. It's not just what the meter says on top of the screen. I use an application to see what mobile network I'm connected to and I'm getting the same inconsistencies looking there as I do when I look up at the signal meter in the status bar.

I had this happen too. Turned out my phone was broke.
I've got best buy's warranty and they replaced the phone. Sorry I'm not more help, but the fact that the phone just doesn't get a signal is a possibility. And I just wanted to let you know, you're not alone
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

[Q] HTC One S, CM11, and poor data/cell signal (if any)

Hey everybody:
This is kind of a last gasp for me. My HTC One S suffers from the usual that you read about - "Preparing SIM" messages, constant error reports on bootup, random reboots. I honestly hate the phone.
So I installed a custom ROM. I unlocked the bootloader via HTCDEV, then I used the 12/20/13 CM11 (KitKat 4.4.2) with the 12/15 GAPPS.
The phone worked OK except now I was able to see what I've read about, and probably unknowingly experienced with the stock ROM, and that is the phone constantly flipping between Edge, 2g, HSPA, HSPA+, etc.
So, I decided to try a new radio. Did it a million times on my old G2. In order to get S-OFF to update it, I used the RLL to bring it back to stock Jelly Bean, then Moonshine to set S-OFF, SuperCID'd, and restored it with CWM. Then I installed the 1.20.x radio and at that point, all heck breaks lose with the data network connectivity and even cell signal. I might have no cell or data signal. I might have a cell signal with Edge. If I get up and move, it might go to HSPA, then I might lose everything again. This is much more pronounced than what I witnessed when I first installed the CM11 ROM.
I've tried reflashing the original 1.13 radio and it's no better. I went back to the 1.20 radio and even wiped and reflashed CM11 and GAPPS from scratch. Still very inconsistent data connectivity, so I'm not necessarily convinced it's the version of the radio because they're both pretty darned bad including the original version.
Has anybody been through this and gotten it straightened out? This is strange that even going back to the old 1.13 radio doesn't seem to help.
Thanks for any ideas...
Type: HTC One S, S4, S-OFF, SUPERCID
HBOOT: 2.15.4444 (Moonshined)
Image: CM11 (12/20/13 - 4.4.2)
Radio: 1.20.50.05.16_10.31.50.08L

Who is your carrier? If it is TMOUS you will probably need to make some adjustments to your /system/build.prop file. When I flash a new ROM I have to make the following additions/changes before my data connectivity is stable:
Code:
pm.sleep_mode=1
ro.ril.hsdpa.category = 24
ro.ril.hsupa.category = 6
ro.ril.hsxpa = 4
ro.ril.radio.svn=19
ro.ril.fast.dormancy.rule = 0
The setting "ro.ril.fast.dormancy.rule=1" probably already exists in the file, so it will either need to be edited or removed. The other settings should not exist.
The changes that actually allow the phone to maintain a data connection (as I recall) are "ro.ril.radio.svn=19" and "ro.ril.fast.dormancy.rule = 0". "pm.sleep_mode=1" allows the CPU to completely power off, and the "ro.ril.h*" settings set max speeds for different data connections. I'm going off of what I've culled from various posts and forums, so I may be off the mark on some of my descriptions.
Here's one post briefly talking about these settings:
http://forum.xda-developers.com/showthread.php?p=48276115#post48276115
You will need root access and your /system partition will need to be remounted as read-write to make the changes. Ask or search if you need help with those. Of course if you're not on TMOUS, then I have no idea...

Yes, T-Mobile US is my carrier. There's another thing I found. If it go into the phone's testing facility (*#*#4636*#*#), I notice that it's set to WCDMA preferred. If I set it to WCDMA Only and give it a few, it does go to an HSPA/HSPA+ connection. However, that setting appears to be lost between restarts.
What I don't get is that when I first flashed the CM11 ROM, I at least had the intermittent E/2g/3g/HSPA connections. How, if I go into that testing facility, it is stuck on Edge (and more consistent since my last flash). I will read the thread you provided a URL to. Thanks very much!
benyto said:
Who is your carrier? If it is TMOUS you will probably need to make some adjustments to your /system/build.prop file. When I flash a new ROM I have to make the following additions/changes before my data connectivity is stable:
Code:
pm.sleep_mode=1
ro.ril.hsdpa.category = 24
ro.ril.hsupa.category = 6
ro.ril.hsxpa = 4
ro.ril.radio.svn=19
ro.ril.fast.dormancy.rule = 0
The setting "ro.ril.fast.dormancy.rule=1" probably already exists in the file, so it will either need to be edited or removed. The other settings should not exist.
The changes that actually allow the phone to maintain a data connection (as I recall) are "ro.ril.radio.svn=19" and "ro.ril.fast.dormancy.rule = 0". "pm.sleep_mode=1" allows the CPU to completely power off, and the "ro.ril.h*" settings set max speeds for different data connections. I'm going off of what I've culled from various posts and forums, so I may be off the mark on some of my descriptions.
Here's one post briefly talking about these settings:
http://forum.xda-developers.com/showthread.php?p=48276115#post48276115
You will need root access and your /system partition will need to be remounted as read-write to make the changes. Ask or search if you need help with those. Of course if you're not on TMOUS, then I have no idea...
Click to expand...
Click to collapse

OK, I did these build.prop edits. Unfortunately, they've gotten me nothing. Then I went and investigated them a bit more and tried two other minor changes to build.prop (one of your parameters and added another). I'm still stuck on the Edge network. If you do a lookup, you'll see plenty of others. I think this phone is pretty much worthless - as it's been from day one. It will be my last HTC phone. By contrast, my old G1 and G2 are still working. There are tons of reports about One S phones suffering serious issues like this.
I appreciate your help and certainly, if anybody has a eureka moment, I'd love to hear about it. For the time being, I'll most likely see about getting my old G2 reactivated. Others have reported that the only way they've gotten this fixed is sending it back to HTC under warranty. Mine is out of warranty, which is the only reason I decided I'd do it. It was such a bad phone, I had nothing to lose. The next one I buy will most likely be the Moto X.
Thanks again for the help. I absolutely appreciate it.
whealton said:
Yes, T-Mobile US is my carrier. There's another thing I found. If I go into the phone's testing facility (*#*#4636#*#*), I notice that it's set to WCDMA preferred. If I set it to WCDMA Only and give it a few, it does go to an HSPA/HSPA+ connection. However, that setting appears to be lost between restarts.
What I don't get is that when I first flashed the CM11 ROM, I at least had the intermittent E/2g/3g/HSPA connections. How, if I go into that testing facility, it is stuck on Edge (and more consistent since my last flash). I will read the thread you provided a URL to. Thanks very much!
Click to expand...
Click to collapse

Sorry I can't be of more help. I'm still fairly new to this phone, but I quite like it. I suppose I've been more fortunate than others in that I haven't had any real problems with it.

It's not a problem and I'm grateful for you trying. The information you provided was also interesting from a learning perspective.
I reran the RUU on it, just to see if it would make any difference. This made it so I USUALLY have 2g connectivity, but that's as far as it goes and it's not good enough. I have lost that at times, but for the main part, it's consistent with 2g.
T-Mobile is sending me a new SIM to get my old G2 reactivated. While it's only about a quarter of the One S speed, it'll suffice. Unfortunately, the SIM it had couldn't be used because too much time had elapsed since the phones last use. That should be here Monday and that particular phone was WAY more tolerant of different images and radios (knock on wood!). It's currently running a Jelly Belly image of Android 4.2.2 (if I remember), so this should be interesting.
As for my HTC One S, I'll most likely give it to my son to use for games and media. With nothing more than 2g speeds, it's worthless to me. This phone has been a complete and utter piece of garbage since the day I got it. It's funny that my excellent experience with the T-Mobile G1 and G2 by HTC was my reason for buying the One S over a Samsung model. Now that phone is the reason I won't be getting another HTC. Strange how that works.
Again, thanks VERY much for the help!
benyto said:
Sorry I can't be of more help. I'm still fairly new to this phone, but I quite like it. I suppose I've been more fortunate than others in that I haven't had any real problems with it.
Click to expand...
Click to collapse

Weird, I had a desire z (same phone as g2) and it had really bad reception while holding it. Would lose all signal in the house. All my other phones used have been fine and pretty well equal - nexus one, desire hd, one s, my girlfriend's iPhone are all about the same.
This summer at a cottage my sister gs3 had no service all week, same network and the one s and iPhone
4s both could squeak some signal if you didn't touch them. A slight edge going to the iPhone most of the time I think.
Probably either a radio issue with that phone on your provider or defective hardware?
Sent from my HTC One S using xda app-developers app

It's not the provider (T-Mobile). My wife's Samsung has 4g here in the house - no issues. I took the One S out and had 2g everywhere. It's the phone.
I'm also guessing it's most likely the radio, as in a bad chip. Once you try to burn a new firmware into it, it finishes it off. Don't get me wrong, I'm certainly no engineer. It may or may not be that, or may be WAY more involved. Some people said the only way they got it fixed was by HTC replacing the main board.
The phone was a POS even before installing a custom ROM. Random reboots, constant startups with messages asking if I wanted to report the errors to HTC, random instances of NO data connectivity and then a message saying the phone is "Preparing the SIM card". I finally realize now that the occasional drops I would get while working remotely in Mexico (using a Movistar SIM) were most likely a result of this thing losing it's data connectivity while "Preparing the SIM card." The issues with this phone and the fact that it was out of warranty were the only reasons I took a chance on installing a custom ROM.
I'm sorry that I most likely sound like I'm ranting. However, I've searched all over and found SO MANY issues with this phone, that there's no way they should NOT have been recalled. Even T-Mobile told me there were many reported issues with these things. Both companies failed their customers.
350Rocket said:
Weird, I had a desire z (same phone as g2) and it had really bad reception while holding it. Would lose all signal in the house. All my other phones used have been fine and pretty well equal - nexus one, desire hd, one s, my girlfriend's iPhone are all about the same.
This summer at a cottage my sister gs3 had no service all week, same network and the one s and iPhone
4s both could squeak some signal if you didn't touch them. A slight edge going to the iPhone most of the time I think.
Probably either a radio issue with that phone on your provider or defective hardware?
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse

Here in Canada we don't even have 2g on Telus, Bell, virgin mobile and koodo (I am on Telus), so the several phones that seem to have network problems on 2g or switching back And forth only have those issues on Rogers/fido or the small carriers like wind.
A guy I knew from highschool years ago works at fido and I remember him telling me last year this phone had some reception issues.
When telus had this phone on their website still they had pretty well all 5 star reviews. So my phone would probably be a piece of **** on a 2g/3g network too luckily they work perfectly on hspa only.
Sent from my HTC One S using xda app-developers app

Interesting. It's nice to have the option in the case of there ONLY being Edge/2g/3g service available, but not to be stuck on it when HSPA is there.
350Rocket said:
Here in Canada we don't even have 2g on Telus, Bell, virgin mobile and koodo (I am on Telus), so the several phones that seem to have network problems on 2g or switching back And forth only have those issues on Rogers/fido or the small carriers like wind.
A guy I knew from highschool years ago works at fido and I remember him telling me last year this phone had some reception issues.
When telus had this phone on their website still they had pretty well all 5 star reviews. So my phone would probably be a piece of **** on a 2g/3g network too luckily they work perfectly on hspa only.
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse

True, at least around here though the amount of area without service for Telus/bell or Rogers seems to be pretty equal. So I'm happy not to have the issues with switching between 2g, 3g and LTE. It's hspa or hspa I guess.
Sent from my HTC One S using xda app-developers app

[Q] No signal strength all of a sudden

Hello,
I bought my Nexus 5 on the 11th of December 2013 and it had been working flawlessly ever since. Since last week, I started noticing the occasional signal drop and I'd be out of cell reception but would usually be back up within no time. However, yesterday, out of the blue I'm travelling on the highway and my signal strength disappears never to come back again. I've tried the following:
- Restore old backup (including EFS)
- Went back to stock from PA
- Upgraded to the latest radio
- Took back cover off to see if anything was wrong but found nothing.
- Tried another SIM card
Nothing worked. My SIM card works fine in another phone. Everything else such as WiFi and Bluetooth works flawlessly but I just don't get any reception.
This is very disappointing and I have my fingers crossed hoping someone can help me with this since I didn't plan on getting a new device for at least another year especially after paying $520 USD for my phone here in my country.
Thank you for looking.

im having a similar problem with the radio after the last few otas. im getting a lot of dropped calls on 3g aws...
im going to try to revert to an old radio as i don't think this is a hardware failing issue..
Sent from my Nexus 7 using Tapatalk

Flash stock firmware with fast boot. If its the same, its a carrier issue....call them to see. Or its hardware failure.

just wanted to post my fix for this issue - very disappointed with Google that i had to do this...my provider is mobilicity canada (3g aws band fyi)
flash krt01b radio from this thread...
http://forum.xda-developers.com/showthread.php?t=2514095
this is *not* a carrier or hardware issue (at least in my case)
seems others are having same issue
https://code.google.com/p/android/i...s Owner Summary Stars&groupby=&sort=&id=70878

Then it is a carrier issue....cause on Telus in Canada....never had an issue with any radio version. ?

telus would have a stronger overall signal but uses AWS band for lte which is different than mobilicitiy 3g aws...

I'm not disagreeing.... Just saying its the carrier....not Google.
See my point?

KJ said:
I'm not disagreeing.... Just saying its the carrier....not Google.
See my point?
Click to expand...
Click to collapse
are you saying mobilicitiy is purposely weakening their cell signal cause they are almost bankrupt ?
i still blame google i had no issues with the radio before they borked it...

nolook said:
are you saying mobilicitiy is purposely weakening their cell signal cause they are almost bankrupt ?
i still blame google i had no issues with the radio before they borked it...
Click to expand...
Click to collapse
Just saying that unless many have the issue with the phone or radio, then its an issue.....if not, it isnt .
So in this case, it leaves hardware or carrier....assuming a stock flash didn't help.
If flashing another radio helps the OP...awesome!! But the new radio does work fine for the mass majority.
Hope it does work for him tho!

[Q] anybody else having 4g connection issues?

About 3 weeks ago after installing the update of liquidsmooth 4.4.4 i randomly started dropping to 3g service in places that i normally had full 4g available. It has slowly gotten worse to where if im not on wifi, than the phone is pretty much useless. i normally have full coverage everywhere. so i originally thought that maybe something had gotten messed up on the update, so i did a clean install of liquidsmooth 4.4, and blackbird kernal and same thing still occurred. also tried carbon rom and slimrom, and no luck. so for the fun of it, i went ahead and reflashed the phone back to stock from backups and rerooted it, updated the modems and reinstalled liquidsmooth w/ blackbird kernal, and same thing. i have went through all the mobile networks settings and tried everything and nothing seems to help, idk if that update screwed something up or if its an issue that others have been experiencing as well, or if im just screwed and my phone phone is dying.... any help is appreciated thanks

rideforlife7 said:
About 3 weeks ago after installing the update of liquidsmooth 4.4.4 i randomly started dropping to 3g service in places that i normally had full 4g available. It has slowly gotten worse to where if im not on wifi, than the phone is pretty much useless. i normally have full coverage everywhere. so i originally thought that maybe something had gotten messed up on the update, so i did a clean install of liquidsmooth 4.4, and blackbird kernal and same thing still occurred. also tried carbon rom and slimrom, and no luck. so for the fun of it, i went ahead and reflashed the phone back to stock from backups and rerooted it, updated the modems and reinstalled liquidsmooth w/ blackbird kernal, and same thing. i have went through all the mobile networks settings and tried everything and nothing seems to help, idk if that update screwed something up or if its an issue that others have been experiencing as well, or if im just screwed and my phone phone is dying.... any help is appreciated thanks
Click to expand...
Click to collapse
I'm currently running OmniToad, and ran CM 11M8 for a short while. On T-Mobile at least, with the custom ROMs it's normal to see H+ only when data is being transferred; it will drop back to 3G otherwise. When I ran the stock ROM on the Relay, it would always say "4G" regardless of whether it was in UMTS (3G) or HSPA+ mode. Apps like SignalCheck or CellMapper will tell you which mode it is really in.
On the other hand, if data transmission is only going through as 3G, it could be a phone issue or a tower issue. Is LTE available in your area, or are they just getting it set up? I know when T-Mobile was upgrading the Chicago area to provide LTE, there were a few glitches here and there.
It was stupid for T-Mobile to brand HSPA+ as "4G" but that's a different rant.

Bobby Tables said:
I'm currently running OmniToad, and ran CM 11M8 for a short while. On T-Mobile at least, with the custom ROMs it's normal to see H+ only when data is being transferred; it will drop back to 3G otherwise. When I ran the stock ROM on the Relay, it would always say "4G" regardless of whether it was in UMTS (3G) or HSPA+ mode. Apps like SignalCheck or CellMapper will tell you which mode it is really in.
On the other hand, if data transmission is only going through as 3G, it could be a phone issue or a tower issue. Is LTE available in your area, or are they just getting it set up? I know when T-Mobile was upgrading the Chicago area to provide LTE, there were a few glitches here and there.
It was stupid for T-Mobile to brand HSPA+ as "4G" but that's a different rant.
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yea LTE has been in this area for quite a while now, i had it with my S4 and it worked perfectly, i never had a problem with the service on the relay either up untill a few weeks ago the internet speed and and data coverage was great, not quite as fast as the LTE on my S4 but it was still more than adequate, i used to use the hotspot and stream netflix on my laptop. now i can usually get a text to send but calls usually fail and if i try and use the internet its impossible. it almost seems like its doing the exact opposite of what it should be doing, as soon as i try and use anything (not while connected to wifi) than it drops coverage to 3g/edge/ or to nothing at all. Im leaning towards the hardware failing side, but i figured i might as well give it a shot and post it and see if maybe i wasnt alone. thank you for your reply.
small note of background on me: first time posting ever in this forum but have been using the tools and roms from it for a long time, so im not a complete noob, but i definitely still have a lot to learn.