Hey people, i wanna know if someone has the same trouble than me. The last month I bought a Htc Inspire 4g unlocked, everything´s well, have it a gsm pink sim card, the signal is good and even the gprs speed´s faster than my old phone, the troubles begin when I decided go to the ICE and try to change my old line to a 3g line and have more speed data plan(ICE works with 850 band), the problem is that when I try to connect the HSDPA data plan my phone says that I have an error on the APN configuration but I still can make phone calls, and everything else it´s allright, I tried everything, the ICE configuration on Android is just the same to all the phones, Name kolbi3g or ice, and APN kolbi3g or icecelular and thats all, no proxy, no chanels, and I put in on that in my phone and still doesn´t works, It´s frustrating, if someone in Costa Rica knows the configuration of the APN for this phone I´ll apreciated if can help me
You should check if your phone is really connecting to the HDSPA network. Do you see a H on the top instead of a G or E?
Try the following command: *#*#INFO*#*# (*#*#4636*#*#). There you can check connection status, it's on the first option. Please post what kind of network it's showing and the status, this could help to see if it's really the APN or maybe something else.
Ey thanks for the answer, yeah it has the h+ in top part, it recognizes the hsdpa signal but I still has the same problem doesn't connect cause it says that I having a wrong APN configuration, if somebody knows the APN configuration for this phone here in Costa Rica I'll be appreciated
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I've recently got a new 3G iphone. It came with a new SIM card that is suppose to be optimized for iphone. When I put this sim card into my Touch Cruise, I am unable to get 3G. There is signal bars but I cannot make or receive phone calls. The only way to make or receive phone calls is by disabling the 3G. The same applies for Data. I thought maybe the radio ROM was not working so I changed it to the Murata ROM but I am still having problems. I am on the Rogers network in Canada. Has anybody else having similar problems? Any help would be appreciated as I still find my Touch Cruise more useful than the 3G iphone.
Most probably is ur phone broken. U will have to send it to the service. Maaaaany users had/have/will have problems with calls, connections, signal strenght,bluetooth, camera, broken wheel etc. I had... Touch cruise is crapy.
If you know someone with a non-iPhone 3G sim, try theirs in your Cruise and see what happens
benjimen said:
If you know someone with a non-iPhone 3G sim, try theirs in your Cruise and see what happens
Click to expand...
Click to collapse
Actually, I did this today. Same thing happen. I would get a 3G signal but when I tried to make a call, I get no signal. But when I disable the 3G, edge works fine with voice and data.
Hi, I sufered the same problem until yesterday. I had the same problems. Yesterday I switched off the HSDPA switch in the software, after a soft reset the TC came back online. Probably worth trying?
Gr. WAS
As good as it gets here is a link to an solution
http://forum.xda-developers.com/showthread.php?t=389601
Succes, WAS
WAS said:
As good as it gets here is a link to an solution
http://forum.xda-developers.com/showthread.php?t=389601
Succes, WAS
Click to expand...
Click to collapse
I've tried both Murata radio roms. Both gives very good 3G signal but when I try to make a call or use data, I get no connection. I've tried the original radio ROM and some of the Kaiser ported radio Roms. They all give me no connection with 3G. In every case, when I disable the 3G, I can make calls and get data although it is only through edge and GPRS. I looked at my box for the TC and it is revision A. Do I need to send my TC for repair? I even went as far as calling my cell phone provider(Rogers) and they couldn't help me. The phone is functional but without 3G I am not getting very fast data speeds.
The problem started with my TC started after upgrading to Udk R6 and R7, after upgrading to R8 and a new radio version
http://forum.xda-developers.com/showthread.php?t=351964
Will give you an updated radio version what will have a good match with the Udk diamond R8 Rom.
Succes, WAS
just a question, I'm on ATT, and the sim card I use on my polaris came off the iPhone3G, and I get the H (the high speed thing) sign on the phone during data sessions. on some areas I'm only able to get E and sometimes even the G sign came on and off. so I guess, maybe wherever you are, the 3G signal isn't strong enough, so you can only get edge.
and as of the other person noted, polaris is kind of at the edge of getting broken, fast. I only uses mine exclusively for web browsing for a week when the phone goes crazy. sent it to repair and everything seems to be in "sane" mode now let's hope that my phone didn't try to go insane again
rycckor said:
I've recently got a new 3G iphone. It came with a new SIM card that is suppose to be optimized for iphone. When I put this sim card into my Touch Cruise, I am unable to get 3G. There is signal bars but I cannot make or receive phone calls. The only way to make or receive phone calls is by disabling the 3G. The same applies for Data. I thought maybe the radio ROM was not working so I changed it to the Murata ROM but I am still having problems. I am on the Rogers network in Canada. Has anybody else having similar problems? Any help would be appreciated as I still find my Touch Cruise more useful than the 3G iphone.
Click to expand...
Click to collapse
I am having the same problem, 2 weks ago I traveled to other country without 3g network (only edge) and i had used a diferents simcards. When I come back to my country, I lost the 3g only works in GSM , I try another sims card and same problem and the orignal simcard in differnts mobiles 3gs worsk fine. Do you find any solutions? You are the only person who i find with the same problem.
Thanks
Edit/Delete Message
Guys, maybe a silly comment but did you check the following settings : phone/menu/options/band and check select network type to auto?
I have had problems before with 3G & HSDPA. Somtimes when your registered on HSDPA and you travell away from that mast/area into an area that only has 3G or even only Edge, then device does not re-register onto the other band and you will not be bale to make calls and will miss calls. This happened for days one time and i very nearly hard reset my device in frustration, i eventually found out it was a network problem.
Another work around is going to phone/menu/networks and manually select networks and hopefully it should bring up your 3G network.
Phone operators do not like telling you that their 3G or HSPDA networks do not have good coverage or intermittent quality of signal. My 3G network only has 70% coverage & 30 % of that is HSDPA, so i sometimes end up on EDGE and hence miss calls.
Try playing around with the setting above one at a time. When im stuck i manually set band to GSM (edge), then when travelling away reset back to auto. Most of the time however it is fine.
Hi, I'm from Argentina. I had the same problem with 3G after a trip to other country. Now my TC only works well in GSM Band. Unfortunatelly we don't have service support here so if anyone knows how to fix this will be highly appreciated.
I have the same problem in my Polaris. I tried almost every radio i could find, i tried with different sim cards, i tried with official wm6 and wm6.1 roms with no result. When 3G is enabled i can not make or receive calls. I think that the problem started when i first upgraded from WM6 to WM6.1. Now i keep band selection to GSM so at least i can use my polaris as a phone. There must be something that prevents gsm connection when 3G is active. I hope a registry tweak could be found for this. I' m just one step from sending my device to be serviced.
I have the same trouble with my virgin uk sim card and t-mobile which share the same network(need to turn off 3g),but no trouble with my asda sim which uses the vodaphone network.So if you try different sim cards make sure they dont share networks.Another thing i've noticed with my virgin sim is all my preferred networks are unchecked but my phone will still connect if my 3g is turned off?
So I upgraded my phone to 2.3.4, and now when I search for mobile networks(network operators for voice, not data), only Rogers Wireless is visible...
I'm with Koodo(Telus), so obviously I can't connect to it. Can someone please shed some light on what might be wrong? Thanks
So are you connecting to a Rogers tower and roaming, or you have no data or what? Just because they all say rogers, doesnt mean they dont work. My phone used to list Sasktel for all towers (Bell, Telus or rogers) but i could connect to them
So what is the issue? If your data isnt working, maybe after the upgrade you have to put ur APN settings back in for data. I usually have to when i upgrade as Slacktels stuff isnt in there
Maybe a reboot will help? Switch to airplane mode and back? Maybe your in an area where Koodoo is weak but rogers isnt. Just spitballing here!
Cheers!
Fixed my problem. The location band changed somehow, but i changed it back to USA. Works fine now
I just got my Sensation today, unboxed it, but it won't do anything over the internet over wi-fi. I have connected it to my wi-fi router and it says it is connected with 4 bars of signal, but whenever I try to go to a webpage it brings up the Android fault screen saying "Webpage not available", it seems to do the same thing when connected through my pc (having said that, I am less sure my settings are correct for that to work).
I have moved from a Motorola Milestone, which works perfectly on the same network.
Does anyone have any ideas what I am doing wrong?
Cheers,
Dave
triviadave said:
I just got my Sensation today, unboxed it, but it won't do anything over the internet over wi-fi. I have connected it to my wi-fi router and it says it is connected with 4 bars of signal, but whenever I try to go to a webpage it brings up the Android fault screen saying "Webpage not available", it seems to do the same thing when connected through my pc (having said that, I am less sure my settings are correct for that to work).
I have moved from a Motorola Milestone, which works perfectly on the same network.
Does anyone have any ideas what I am doing wrong?
Cheers,
Dave
Click to expand...
Click to collapse
the only thing i can personally think is try making sure your router has all the latest drivers.....better yet...try to connect to a different wifi spot to eliminate phone or router. if, with a different known working router it doesn't work, then get worried.
I'm having similar problems. With my Vodafone sim everything works fine, but with my T-Mobile sim (which I want to use until my number is ported), I get 4 bars of HSDPA signal but no data connection and the wi-fi doesn't work.
bjones4 said:
I'm having similar problems. With my Vodafone sim everything works fine, but with my T-Mobile sim (which I want to use until my number is ported), I get 4 bars of HSDPA signal but no data connection and the wi-fi doesn't work.
Click to expand...
Click to collapse
Thanks, glad I'm not the only one. I've just tried it with my T-Mobile sim, and that has the same problems. Will probably try calling vodafone tomorrow or going in store, I hold out more hope of finding someone helpful online though. My experience of store staff is not 100% positive for technical stuff.
WiFi is good on mine although I don't get a 3g signal at all at home. T mobile sim doesn't connect to internet either but hopefully that should be because the internet settings should be changed for t mobile. I'm hoping that any issue we have can be sorted with a new radio.
agent.m said:
WiFi is good on mine although I don't get a 3g signal at all at home. T mobile sim doesn't connect to internet either but hopefully that should be because the internet settings should be changed for t mobile. I'm hoping that any issue we have can be sorted with a new radio.
Click to expand...
Click to collapse
You'll probably need to add new APN settings for t-mobile, as the Vodafone Sensation only has the vodafone APN.
lol that what i meant. but vodafone should have a better signal that t-mobile its struggling to keep 1 bar. hope this not one of those antenna bugs that my old tytn 2 had
I've not yet tried WiFi but my mobile data is now working fine on T-Mobile with the following APN settings;
Name: TMobile GPRS
APN: general.t-mobile.uk
Username: user
Password: pass
Enter that via the APN option in settings under wireless networks.
Sent from my HTC Sensation Z710e using XDA Premium App
It looks like it is a problem with my router / network. I have managed to get wireless working on a different wireless network, so I think I need to play with my router to see if I can get that to work.
Thanks for all the help guys.
Hello everyone ....
noob here so bear with me if I what I am asking has been discussed already... ran a search but did not find anything directly related so here goes...
I just got an HTC sensation from the UK (live in Malta).. My carrier uses only the HSDPA 2100 frequency as it uses only 3g... now the sensation does not want to connect to this carrier.... new sim, reset, etc,... but to no avail.
It works fine on the other carriers (they use other frequences in addition the one mentioned before)
I keep getting a message ""Your SIM card does not allow a connection to this network'"
any idea why this is happening...
The set is going to the carrier tomorrow so its techs can have a look at it... and maybe fiddle with the settings a bit...
I have done all the usual things in the phone (GSM etc set to auto etc etc) but it never connects.... not even as a normal phone without data...
any ideas what could be the cause? hardward fault? though it works in the other two operators we have here..
I was actually thinking of a reflash or a custom rom if all fails....
it has my carrier a bit confused in fact..
spoke to HTC Uk and they told me to speak to the carrier
Phone has Vodafone branding on startup... but is unlocked as I tried with vodafone malta and another operator.... and both work... but not on 3g... did not try that..
could it be that 3g is locked and 2g is not? But i understand that an unlocked set is unlocked in its entirety...
My desire works fine with this carrier....
thanks
just a quick update...
partly solved through the testing menu and fettling with Cipher and radio toggle... I do have network and data access...
however, something funny cropped up... as soon as i activate GPS through a programme it cuts off GPRS and when i switch off GPS it does not come back on...
it requires a restart for it to come back on... or sometimes by toggling on and off aeroplane mode..
any idea before i flash the whole thing... or flush it down the loo.....
also got the locking ring touchscreen problem today....
not happy with my sensation at all today....
thanks...
I am having an identical problem with my sensation. Did you ever solve this?
Hey people, i wanna know if someone has the same trouble than me. The last month I bought a Htc Inspire 4g unlocked, everything´s well, have it a gsm pink sim card, the signal is good and even the gprs speed´s faster than my old phone, the troubles begin when I decided go to the ICE and try to change my old line to a 3g line and have more speed data plan(ICE works with 850 band), the problem is that when I try to connect the HSDPA data plan my phone says that I have an error on the APN configuration but I still can make phone calls, and everything else it´s allright, I tried everything, the ICE configuration on Android is just the same to all the phones, Name kolbi3g or ice, and APN kolbi3g or icecelular and thats all, no proxy, no chanels, and I put in on that in my phone and still doesn´t works, It´s frustrating, if someone in Costa Rica knows the configuration of the APN for this phone I´ll apreciated if can help me
Not sure if this will help or not, but I was there in March (loved it, by the way) and had a little trouble getting mine to work. The problem was that I set up my apn before I went, so the mcc and mnc were set to the numbers for my home network. When I created a new apn, those numbers defaulted from ICE's network and it worked great. So if you are editing the old apn from your first network, that might the problem. Start with a new apn and see if the helps. Good luck.
TR
Sent from my Inspire 4G using xda premium